ROBERT A. NICOLETTI 2 Doyle Drive Wappingers Falls, NY 12590 C: 914-204-1012 Robert.nicoletti1@gmail.com PERSONAL I consider myself to be reliable, friendly, outgoing and an overall hard worker. I work well with others as well as independently. Willing to learn all aspects of position in order to perform my daily work to the best of my ability. EXPERIENCE May 2012– Present Metrocom Wireless Bedford Hills, NY Field Service Technician Responsible Vehicle Radio Installs such as police,fire vehicles and ambulances. Responsible for Building Antenna Installs along with the grounding that goes with it. Responsible for maintaining repair contracts. Ex: Bus companies. Responsible for maintaining parts inventory and orginization in the company Vehicle. Have experience with programming CDM Radios, Maxtrac, and Mototurbo Mobiles and Portables. Aug 2011 – May 2012 Metrocom Wireless LaGrangeville, NY Sprint/Nextel Store Manager Responsible for Store appearance and Changing it when promotions change Responsible for keeping an accurate account of the store inventory. Corporate training on all the changes made in the cellular industry. Responsible for managing Recording employee time cards. Responsible for managing the file system with customer private information. Sept 2006 – Aug2011 Metrocom Wireless LaGrangeville, NY Sprint/Nextel Service and Repair Rep. / Sales Consultant Understanding and utilizing the Sprint/Nextel service, repair and activations system Responsible for accepting bill payments for customer accounts Corporate training on re-building and repairing Sprint/ Nextel devices for daily repairs Responsible for managing repair commissions and parts inventory July 2006 – Sept 2006 Total Facility Solutions Poughkeepsie, NY Purchasing Assistant Data entry of all orders sent through for supplies Utilized hand off process of entered order for processing Filed new and existing orders for long term storage May 2004 – May 2006 Jewel Tree Sales Associate Light computer and cash register work Assisted customers designing custom jewelry Minor watch battery changes and jewelry repairs Poughkeepsie, NY Nov 2004 – Aug 2005 Bank of New York Poughkeepsie, NY Part-Time Teller Cash balancing and handling Processed customer deposits, withdrawals, check cashing and loan payments Processed daily night drop deposits for consumers and local businesses. Referred new and existing customers to products and services offered by the bank Feb 2004 – Mar 2004 Petco Company Poughkeepsie, NY Sales Associate Cash Register work Providing customers with knowledge of products sold in store Directed customers to location of certain products /services 2 Aug 2003 – Dec 2003 Sears Poughkeepsie, NY Receiving Associate Minor customer service by location and bringing out orders Unloading truck and organizing products by department Sept 2002 – June 2003 Stop & Shop Supermarket Poughkeepsie, NY Cashier Cash Register and Customer Service work June 1998 – Aug 2001 Camp Tri-Mount East Jewitt, NY Camp Councilor and Advisor Teaching scouts skills and advancements according to the Boy Scouts of America National Council Teaching Merit Badge Courses in the area of camping safety and awareness and preparation for camping events. Teaching First Class scouts in beginners advancement in order for them to proceed to the next class proficiently EDUCATION Graduated June 2003 General and Regents Courses Graduated with Regents Diploma August 2009 – Present Roy C. Ketcham High School Wappingers Falls, NY Dutchess Community College Poughkeepsie, NY Electrical Engineer Major 3 INTERESTS & ACHIEVEM ENTS Active member of the Boy Scouts of America for the past 12 years. I have worked my way up from an active Scout to Assistant Scoutmaster in a troop I helped create in May 2002. I have worked as a camp councilor where I assisted scouts with their required advancements to achieve their goal in becoming an Eagle Scout. Manager and Webmaster of BSA 48 Website Strong knowledge and ability to re-build computers and manage and utilize current operating systems. Knowledge of MS Office suite, including Excel, Word, Power Point and Outlook. Strong knowledge of Internet Explorer, Mozila Firefox and HTML Coding and Web Design. Type approximately 45 WPM Currently working towards a degree in Electrical Engineering. Looking to pursue a career in that field. 4