Staff Working Agenda “Making Clubs Welcoming” 4-H Club Leader Training Fall 2006 Time: 2.5 Hours (not including pre-meeting activities for early arrivals) Room Set Up: Remember to “think welcoming” and set the room up in a way that’s inviting and conducive to group interaction. Use “Welcome, We’re Glad You’re Here” signs on building and/or room entrance. (Can also print off these signs and include in kits Club Leaders receive.) Can have PowerPoint slide/white board/flip chart welcoming participants. Coffee and water are good things to have available throughout the training. Placing greeters (you and/or a PC, youth or adult volunteers) at the room entrance is another nice touch. Make sure everyone has a nametag and be intentional about using people’s names throughout the training. (see nametag template) A pre-meeting activity could be on each table with brief instructions or different stations could be set up around the room. Wrapped candy, chocolate, or fruit, pitcher of water, etc. could be on tables. Equipment & Materials: Nametags Signs welcoming participants Flip chart paper Markers, pencils or pens, and tape Notepads or post-it notes for leaders to write down thoughts Ball or other equipment and materials needed for reflection activity Copies: Agenda, Welcoming Environments Scenarios, Welcoming Environments Club Survey, Barnga or Green Wall Activity, Evaluation Welcoming Environments Toolkit for each Club which includes: Introduction, Welcoming & Exclusion Awareness Activities for Clubs, Welcoming Environment Club Checklist, 4-H Family Handbook Pre-Meeting Activity: Be ready early so as people arrive you can engage them in a pre-meeting activity (pick one from Making Clubs Fun Training Packet). 5 Min Welcome and Opening Remarks (Why We’re Here, etc.) “Welcome to today’s training session “Making Clubs Welcoming”. This is the third in our MN 4-H Statewide Leader training series. In 2004, over 95% of the 4-H Clubs in our state had volunteer leaders participate in “Making Clubs Better”. For those of you who are new to your leadership role and did not receive that training, it is now available as an on-line course. Last year’s training entitled “Making Clubs Fun” also enjoyed 95% participation statewide. If you have not received these two previous trainings, please visit with me during a break or after today’s training so we can ensure you receive the materials and resources you need to be effective in your important role as a 4-H Club Leader.” “For those who may not know me, my name is______ and I’m the Regional Extension Educator providing leadership to the 4-H Youth Development Program in _____counties. I am fortunate to work with a talented and dedicated team of County 4-H Program Coordinators/Director. I truly appreciate the work that ______does to offer a quality 4-H experiences to young people here in _____County.” “We really want you to know how excited and appreciative we are that you have agreed to take on this important role as a 4-H Leader. For some of you, this is a new experience while others have served in this role before. Irregardless of your tenure as a 4-H Leader, whether youth or adult, whether in 4-H as kid or totally new to the program… each and every one of you brings a unique and WELCOME perspective and talent set which we hope you will share in today’s discussions and activities.” “We hope that when you arrived here today and were greeted at the door, you sincerely felt welcome and appreciated for the vital role you have chosen to play in the lives of young people and families in your club, this county, and our state and national 4-H Youth Development Program.” “As you know, increasing membership in our 4-H Club program, or “Growing Green”, is a major priority in _______County, as well as statewide. Recruiting and keeping 4-H members and volunteers is essential to the quality and future of the 4-H program. All the recruitment in the world can’t help us if potential new and existing members and volunteers do not have a positive experience at a club or county meeting or event. To ensure this happens all of us members, leaders, parents, volunteers and staff need to be intentional about creating environments in which all feel welcome and important.” Our Goals for today’s training are for all of us to leave here with: 1. A greater awareness of what a welcoming environment looks like. 2. A clearer picture of what your club does and/or does not do to Create a welcoming environment 3. Ideas, tools and resources to help you develop and implement a plan to create a more welcoming environment in your club. 4. A renewed commitment to ensuring that members, parents and volunteers in your club feel valued, important, accepted and welcome for who they are. 15-Min Introductory Activity (Have You Always Felt Welcome?) Ask participants to share a time, recently or in the past, when they felt either really welcome in a new or unfamiliar place or situation OR really unwelcome or uncomfortable. You might start by sharing your own response to the question. Process: Ask participants to share their name, club affiliation and their experience (briefly). Or have people pair up and share and then introduce their partner to the group and share their partner’s story. 10 Min What is a “Welcoming Environment”? (Research Says) Creating a welcoming environment is basic to 4-H 8 Keys to Quality Youth Development. A welcoming environment creates an atmosphere where youth feel they are safe and that they are cared for as an individual. A welcoming environment is also one where young people feel like they belong, they are accepted as part of the group…not only recognized when they are present, but missed when they are absent. Let’s take a closer look at what a “welcoming environment” may mean: o Physical Environment: What surrounds the club meeting or event; does it feel warm and inviting; does it represent young people; is it comfortable; is it free of obstruction and hazard? o Psychological Environment: Is the psychological environment safe; supportive and conducive to participation; do youth and adults feel they are valued and respected; is the environment free of name calling and bullying? o Social Environment: Are the meetings filled with inviting, friendly personal interactions among volunteers, youth, parents and visitors; are the visitors intentionally drawn into the conversation; are opinions and view points of new families and visitors solicited? o Organizational Environment: What are the written and unwritten policies and practices of the organization; is the program so cumbersome that new families get lost along the way; is there a mentoring system so experienced youth and adults can help show the way and alleviate ambiguity? 35 minutes Barnga Tournament (A Pleasant and Relaxing Game) If group is small (fewer than 10) use the Green Wall Activity. 10 Min Break (Refreshments and Fellowship) 15 Min What Would You Do” (Welcoming Environment Scenarios) Hand out the Welcoming Environments Scenarios. Have participants work in groups of 2-3, assigning each group one of the scenarios to discuss. Tell them that they will have 5 minutes to discuss and then all will be asked to share their scenario and suggestions for creating a more welcoming situation with the larger group. Or, if you don’t want a lot of paper and would prefer the group to focus on two or three scenarios, put a few on PowerPoint slides and project them up for all to see and discuss. Read We’re Lost In 4-H, an actual email message from a new 4-H parent, and discuss what contributed to the frustration of this new family and how it could have been handled differently so they felt included, welcome and important. 10 Min How Welcoming is Your Club? (Take the Survey) Say: “This next activity will challenge you to think about your own 4-H Club or group and how intentional you are with efforts to ensure an environment at meetings, events and activities is inviting, accessible, supportive and welcoming to all.” Ask participants to share some things they do well and others they feel a need to work on. Invite them to use the survey (a copy is included in the Creating a Welcoming Environment Tool Kit for Clubs) with members and/or leaders at an upcoming club meeting. 10-15 Min Grab Your Tool Kit (Stuff to Use with Your Club) Distribute Toolkit and review contents with the group. 15-20 Min. Group Sharing (Learning from Our Collective Wisdom) Prior to training, ask a few leaders and/or other individuals from the community who are known to be skilled at making others feel welcome, to share ideas that have worked well for them or things they have seen or experienced in their work and/or community life that have impressed them as great ways to create welcoming environments. Possible community resources are representatives from the local Chamber of Commerce, churches, civic organizations, etc. OR at break time, ask leaders to briefly write down and drop in a suggestion box or hang on an idea tree some of the ways they try to make people feel welcome, or ideas that have worked for others. Then share their ideas with the whole group, allowing them to expand on or clarify what they have shared. 10 Min. Say Something Nice (Reflecting On Our Time Together) Use the Ball Toss activity. (Club Management Guide Toolkit) Toss ball around circle asking participants to respond with a “welcoming comment or phrase” when they catch the ball and share something they learned and/or plan to implement in their club. Or utilize a reflection activity of your choice. 10 Min. Before You Leave (Announcements, Parting Thoughts & Evaluation) o Announcements and possible Club Leader updates o Use this time to share county specific information o Evaluation and inspirational comments Developed by: Brenda Shafer, Area Program Leader, 4-H Youth Development, University of Minnesota Extension Service