Lyytinen JYU/IT 2010 Page 1 Towards Digital Innovation theory University of Jyvaskyla May 28-June 4 Instructor: Professor Kalle Lyytinen E-mail: kalle@case.edu 4 CET In this course we will explore pertinent issues in innovation research and innovation theory that relate to the ongoing issues of digitizing and digitalization (these are different but related things as you will learn during the course!). The course seeks to provide an encompassing view of the recent debates around the nature of innovation and the impact of digitizing and digital capabilities on innovation processes and outcomes within management innovation theory and literatures on technology management. It looks at pivotal issues in innovation theory and research like the changing nature of innovation and innovation processes and outcomes, nature of technology and the specific nature of digital technologies, theories of technology and technology evolution, empirical studies and analyses of the nature of digital technologies and its impact on innovation. The course’s overall objective is to prepare students to think critically about the underlying assumptions and current views of innovation, how they relate to digital innovation and its impact, and how digitalization needs to be approached in management and policy research. It will help prepare the prospective students with a critical understanding and practical guidelines how to engage in innovation in the digital era. As all these are contested and currently emerging areas of research the students must be prepared to deal with alternative, conflicting and ambiguous claims about the discovery and justification of emerging knowledge and theory. The seminar is intensive and requires careful reading of a major works that deal with the nature of innovation theory, grounding of innovation theories, and conditions under which different forms of innovation theory emerge. The course expects full participation of all members in a mutual learning process where all participants actively participate in a dialogue with others during classes. Participants are expected to connect the issues raised in the course discussions to their own research interests through a project. In the project, each team will select one significant (seminal or turning point) piece of technology, product or service from their area of interest, and will systematically subject it to analysis in light of the course materials i.e. how digitalization is affecting it. By systematic analysis and deconstruction I mean a relentless application of critical ideas from the course to that piece of technology, uncovering its unstated assumptions, challenging its operant logic, and highlighting its strengths and weaknesses and how digital capabilities are transmogrifying it. Students are expected to submit a written report at specified time 6/18 (grades will be given latest 6/24) Lyytinen JYU/IT 2010 Page 2 Grading will be based 2/3 on class discussion and 1/3 on the final report. The class will draw mainly on the texts outlined in the syllabus. A reading material packet will be prepared for the class and will be expected to be read by the course participants. The language of the class is either Finnish or English depending on the participants. Faculty Kalle Lyytinen received his PhD from University of Jyvaskyla, Finland in 1986. He started to use e-mail in 1982 and has been on Internet since 1983. He is currently Iris S. Wolstein professor Case Western Reserve University in Information Systems. He serves currently on the editorial boards of several academic journals including, Journal of AIS (Editor-in-Chief), Journal of Strategic Information Systems, Information Technology & People, Information & Organization, Requirements Engineering Journal, and Information Systems Journal. He has published over 200 scientific articles and conference papers and edited or written ten books on topics related to system design, method engineering, implementation, software risk assessment, computer supported cooperative work, standardization, and ubiquitous computing. A research team lead by him developed during 1991-1998 one of the leading software development environments in the world (MetaEdit+, see http://www.metacase.com/) which has been used in generating code to over 200 million Nokia Mobile Phones. During 1999-2000 he served as a research professor for Telia-Sonera Corporation (Finland/Sweden), which is regarded as one of the leading wireless operators in the world. He consulted them for new service models for broadband wireless services. He is a well-known and renowned expert in wireless services and standardization who has been nationally interviewed on the evolution of wireless services. He was recently engaged in a project supported by NSF that focused on the institutional forces involved the development of global electronic commerce, studies of pervasive computing applications involving clinical applications and logistics, and uses of 3D modeling technologies in Architecture, Engineering and Construction industries. He has consulted for several large Finnish, North American and global corporations and public offices including Nokia, Daimler-Chrysler, OKO Bank, Finnish Parliament, Finnish Ministry for Foreign Affairs, TietoEnator, and KeyBank. Lyytinen JYU/IT 2010 Page 3 Course outline May 28 Friday Introduction to Innovation and innovation theory ( 3 hours) Key topics - What is innovation How innovations can be classified What affects innovation – pull and push theories Institutional environment of innovation Required: King, J.L., Gurbaxani, V., Kraemer, K.L., McFarlan, F.W., Raman, K.S., and Yap, C.S. "Institutional factors in information technology innovation," Information Systems Research (5:2) 1994, pp 139-169. Lyytinen, K., and Damsgaard, J. "What's wrong with the diffusion of innovation theory: The case of a complex and networked technology," in: Diffusing Software Product and Process Innovations, M.A. Ardis and B.L. Marcolin (eds.), Kluwer Academic Publishers, Norwell, MA, 2001, pp. 173-190. Gupta, A.K., Tesluk, P.E., and Taylor, M.S. "Innovation at and across multiple levels of analysis," Organization Science (18:6) 2007, pp 885-897. Recommended Attewell, P. "Technology diffusion and organizational learning: The case of business computing," Organization Science (3:1) 1992, pp 1-19. Cooper, R.B., and Zmud, R.W. "Information Technology Implementation Research: A Technological Diffusion Approach," Management Science (36:2) 1990, pp 123-139. May 31 Monday (3 hours) Evolution and nature of technology; digital technologies ad industries Key topics - What is technology How does technology evolve What elements influence technological evolution The nature of digital technology and its unique features Digital economy and its size Required: Lyytinen JYU/IT 2010 Page 4 Arthur, M.B. The nature of technology: What it is and how it evolves Free Press, New York, 2009. (cursorily chapters 2, 4, 7, 8) Bryngfjolsson and Saunders ( Chapter 1, 2) Youngjin Yoo, Kalle Lyytinen, Richard Boland, Nick Berente, James Gaskin, Dough Schutz, Nikhil Srinivasan: “THE NEXT WAVE OF DIGITAL INNOVATION: OPPORTUNITIES AND CHALLENGES”, A REPORT OF AN NSF RESEARCH WORKSHOP ON “DIGITAL CHALLENGES IN INNOVATION RESEARCH” Economist: Special issue on Data deluge see http://www.economist.com/opinion/displaystory.cfm?story_id=15579717 Case Internet computing change: Luo J., Lyytinen K., Rose G. (2010): “Internet Computing as a Disruptive Information Technology Innovation in Software Firms: The Role of Strong Order Effects ”, to appear in Information System Journal June 1, Tuesday (3 hours) How does Digital technology evolve; Singularity - The scope and pace of innovation in digital technologies The new features of digital innovation R. Kurzweil. “Kurzweil’s Law (aka ‘The Law of Accelerating Returns’)”, available at http://www.kurzweilai.net/meme/frame.html?main=memelist.html?m=1%23664 Read: The Petabyte Age: Because More Isn't Just More — More Is Different See: http://www.wired.com/science/discoveries/magazine/16-07/pb_intro#ixzz0jlbkRu5y http://www.wired.com/science/discoveries/magazine/16-07/pb_intro Henfridsson, O., Yoo, Y., and Svahn, F. "Path creation in digital innovation: A multi-layered perspective," Sprouts: Working Papers on Information Systems (9:20) 2009, pp http://sprouts.aisnet.org/9-20. Youngjin Yoo, Kalle Lyytinen, Richard Boland, Nick Berente, James Gaskin, Dough Schutz, Nikhil Srinivasan: “THE NEXT WAVE OF DIGITAL INNOVATION: OPPORTUNITIES AND CHALLENGES”, A REPORT OF AN NSF RESEARCH WORKSHOP ON “DIGITAL CHALLENGES IN INNOVATION RESEARCH” (PP. ) Tilson, D., Lyytinen, K., and Sørenson, C. "Desperately seeking the infrastructure in IS research: Conceptualization of "digital convergence"," in: 43rd HICSS, 2010. Case Yoo, Lyytinen, Thummadi, Weiss, Berente:”Unbounded Innovation with Digitalization: A Case of Digital Camera”, AoM 2010 proceedings, forthcoming Lyytinen JYU/IT 2010 Page 5 June 2, Wednesday: Impact of digital technology on innovationopenness and scale Key topics - Nature of digital innovation as infrastructure Opennness and democratization of innovation Tuomi, I. Networks of Innovation: Change and Meaning in the Age of the Internet Oxford University Press, New York, 2002. (especially chapters 3, 4,5 ) Hanseth O., Lyytinen K. (2010): “Design theory for adaptive complexity in information infrastructures”, forthcomi ng Journal of Information Technology Anderson : In the Next Industrial Revolution, Atoms Are the New Bits, Wired 25/1/2010 Zittrain: The Future of Internet and how to stop it. see http://yupnet.org/zittrain/archives/6#5 http://www.wired.com/magazine/2010/01/ff_newrevolution/ See http://www.wired.com/wiredbizprogram/ (Anderson talk about disruption in price) Recommended Chesbrough, H. Open Innovation: The new imperative for creating and profiting from technology Harvard Business School Press, Boston, 2003. June 3, Thursday: Impact of digital technology on innovation – hetereogeneity and service innovation Key topics - New forms and types of innovation - Pace of innovation - Radical and new forms of innovation Readings Yoo Y: COMPUTING IN EVERYDAY LIFE: A CALL FOR RESEARCH ON EXPERIENTIAL COMPUTING, MIS Quarterly Vol. 34 No. 2, pp. 213-231/June 2010 Yoo Y, Lyytinen K., Boland R. (2010): “Innovation in the Digital Era: Four Classes of Innovation Networks”, Working paper submitted to Organization Science Boland, R.J., Lyytinen, K., and Yoo, Y. "Wakes of innovation in project networks: The case of digital 3-D representations in architecture, engineering and construction," Organization Science (18:4) 2007, pp 631647. Brynjolfsson, E., and Saunders, A. Wired for innovation: How information technology is re-shaping the economy MIT Press, Cambridge, MA, 2009. (especially chapters 4, 5) Lyytinen JYU/IT 2010 Page 6 The Future of Money: It’s Flexible, Frictionless and (Almost) Free See http://www.wired.com/magazine/2010/02/ff_futureofmoney/ Case Jönsson K., Holmström J., Lyytinen K. (2009): ” Turn to the material: Remote diagnostics systems and new forms of boundary-spanning” Information& Organization, 19, 3, pp.233-252 June 4, Friday Presentations of industry cases (3 hours) Nokia: IP networks and new business models of communicating (Markku Ilvesmaki ) + case on IP networks Required: Kaplan, S., and Tripsas, M. "Thinking about technology: applying a cognitive lens to technical change," Research Policy (37:5) 2008, pp 790-805. Luo J., Lyytinen K., Rose G. (2010): “A knowledge based model of Radical innovation in Entrepreneurial Software Firms”, submitted to MISQ Lyytinen JYU/IT 2010 Page 7 Report By June 18, you will have to submit a8-10-page (single-spaced) report on an emerging digital technology of your choice. This is an group report (2-3 people). Your report should include a discussion of the technology or trend, a description of how it works, an analysis of its potential value to organizations and markets, and discuss how the features of digitalization are changing this product or markets. Involve a discussion of its market potential, limitations, costs, and so forth. Discuss why it can be disruptive and how it may break the business model of the past. Evaluation of these reports will rely on the following questions: Content How well did you discuss what it is? How well did you discuss how it works? How well did you discuss its value to organizations, industry and market? How well did you discuss its future potential and future disruptive nature? How well did you discuss its limitations? Style How convincing were you? How well organized was the report? How interesting was the report? The following is a list of suitable innovations for your report. If you would like to choose another, certainly feel free to consult with me. 4G Mobile business computing Bluetooth, Zigbee – narrow range and personal area networks Biometrics Grid computing, cloud computing IPv6 (mobility, scale) Nanotechnology and MEMS Nomadic computing RFID , smart dust, mores Social computing in business contexts Wearable computers Web 3.0 Software as Service (SaaS) Organic processors Web services and SOA Voice and tactile interfaces Workflow automation Business intelligence Security Lyytinen JYU/IT 2010 Page 8 Internet sites to follow in conducting the analysis: http://www.zdnet.com/: A good general source for news on technology changes, industry transformation and new corporate news; includes good podcasts and video clips by industry leaders http://www.brint.com/: A good general knowledge portal for IT and management related topics, offers access to a wide range of materials http://www.ecommercetimes.com/: A general web site for e-business and commerce related topics http://www.ecominfocenter.com/: Another site which primarily focuses on e-business and commerce and related business solutions http://money.cnn.com/magazines/business2/: New economy business mantra, offers insights into new emerging technologies and business models http://www.wired.com/: Another new economy oracle, more consumer focused on “cool” things. Sometimes excellent industry analyses or technology analyses http://www.ft.com/home/us: Good news source on business and IT change, sometimes good industry analyses or analyses of CIO roles http://www.businessweek.com/ebiz/index.html: Another general business news source; offers more detailed technological analyses than FT http://www.economist.com/index.html: Well edited and authoritative source of business and technology news