Statement of purpose Health and Social Care Act 2008 Version 1 Date of next review 1 APRIL 2016 Service provider Full name, business address, telephone number and email address of the registered provider: Name CLAREMONT MEDICAL PRACTICE Address line 1 Exmouth Health Centre Address line 2 Claremont Grove Town/city EXMOUTH County Devon Post code EX8 2JF Email D-CCG.ClaremontScripts@nhs.net Main telephone 01395 273666 ID numbers Where this is an updated version of the statement of purpose, please provide the service provider and registered manager ID numbers: Service provider ID L83056 Registered manager ID (GMC) 3104835 Aims and objectives What do you wish to achieve by providing regulated activities? How will your service help the people who use your services? Please use the numbered bullet points: 1. Our aim is to provide continuing high quality personal medical care to all our patients. With this in mind, we have produced a Charter setting out the standards of service patients should expect, and a User’s Guide to help us to provide the best possible service. In order to achieve our aim we will: 2. Treat all patients as an individual and ensure that they will be given courtesy and respect at all times, irrespective of their ethnic origin, religious belief, personal attributes or the nature of their health problems. In return we also expect all Doctors and our Staff to be treated courteously at all times. 3. Operate ethically within a framework of openness and transparency 4. Ensure that our approach to employment is people centered. This will ensure we have good relationships between patients, Partners and staff which will lead to a motivated organisation providing effective health care for the benefit of our patients by promoting health and well-being. 5. Treat patients and co-workers with dignity, empathy and respect. We seek to ensure that patients and their Carers are welcomed in a courteous and considerate manner, respecting privacy and dignity whilst maintaining confidentiality at all times through effective and robust systems and governance. 6. Maintain a clean, safe physical environment by complying with Health & Safety Regulations ensuring we have safe and suitable premises as well as ensuring suitability of equipment. 7. Continually improve through education, evaluation and monitoring by undertaking GP and staff appraisals, reviewing objectives and identifying any learning needs and training. 8. Employ a highly motivated and appropriately skilled workforce. We consider the staff to be its most valuable asset and are committed to ensure that our employment practices represent recognized best practices. 9. Be committed and responsive to our patients’ needs through feedback from Patient Surveys, Patient Reference Group, Patient Forum, regular Newsletters, Complaints Procedures, Friends and Family Test, NHS Choices Legal status Tick the relevant box and provide the information requested for the type of provider you are: Use Individual Partnership List the names of all partners 1. Dr Teresa Nicholson 2. Dr Kevin Douglas 3. Dr Peter Acheson 4. Dr Jim Forrer 5. Dr Kerry Boyle 6. Dr Joseph Mays Limited liability partnership registered as an organisation Incorporated organisation Company number Are you a charity? No Yes Charity number: Group structure (if applicable) n/a Please repeat the following table for each of your regulated activities 1 Regulated activity 1 GP Surgery As shown on your certificate of registration Services GP What services, care and/or treatment do you provide for this regulated activity? (For example GP, dentist, acute hospital, care home with nursing, sheltered housing) Locations As listed on your certificate of registration. Please repeat the section below for each location for this regulated activity Location 1: Name of location Claremont Medical Practice Address line 1 Exmouth Health Centre Address line 2 Claremont Grove Address line 3 EXMOUTH, Devon Address line 4 EX8 2JF Brief description of location2 purpose built GP Practice includes patient parking and disabled access No of approved places/beds (not NHS)3 n/a Name and contact details of registered manager(s) (if applicable)4 Registered manager 1 Full name, business address, telephone number and email address of each registered manager. Proportion of working time spent at each location (for job share posts only): n/a Full name: Dr Kevin Douglas Contact details: For each registered manager, state which regulated activities and Business address: locations(s) they manage. Claremont Medical Practice Copy and paste the sub-section if Exmouth Health Centre they are more than two registered Claremont Grove managers EXMOUTH EX8 2JF Telephone: 01395 273666 Email: kevindouglas@nhs.net Locations: Single location - as above Regulated activities: 1. Diagnostic and screening procedures 2. Family planning 3. Maternity and midwifery services 4. Surgical procedures 5. Treatment of disease, disorder or injury Registered manager 2: Full name: n/a Proportion of time spent at each location: Contact details: Business address: Telephone: Email: Locations: Regulated activities: 1. 2. 3. 4. Service user band(s) at this location5 Learning disabilities or autistic spectrum disorder Use Older people Younger adults Children 0-3 years Children 4-12 years Children 13-18 years Mental health Physical disability Sensory impairment Dementia People detained under the Mental Health Act People who misuse drugs and alcohol People with an eating disorder Whole population None of the above Please give details: Location 2: Name of location Underhill Surgery Address line 1 Underhill Address line 2 Lympstone Address line 3 EXMOUTH, Devon Address line 4 EX8 5HH Brief description of location2 purpose built GP Practice Branch Surgery (dispensing) includes patient parking and disabled access No of approved places/beds (not NHS)3 n/a