Oxfordshire County Council
Supported Living and Daytime Support Service
Consultation Paper B: Service Users, Carers and
Representative Groups
1
Introduction
The purpose of this document is to provide Service Users, Carers and
representative organisations with details about the proposals for the
Oxfordshire County Council’s (the Council) Supported Living and Daytime
Support Services.
It is proposed that:
 The Supported Living services are transferred to external
organisations by October 2012
 The Daytime Support services are transferred to external
organisations by March 2013
The Council’s Cabinet met on the 21 June and took an in-principle decision
that, subject to a proper and full consultation, the Learning Disability Services
could be outsourced, i.e. transferred to provider organisations in the
independent sector. The Director for Social and Community Services is to
report back to Cabinet in October 2011 with the results of this consultation
and to provide details of the process for procurement and the next steps.
This decision directly affects all staff working for these services and the
people receiving these services.
The views of all consultees are extremely important. Proper and due regard
will be given to all your responses and all staff, service users and carers are
being invited to contribute their views and ideas.
The consultation period is now open and will close on 30th September 2011,
We would like to know:
1.
2.
3.
4.
2
What are your views on the proposal?
If you have any, what are your worries or concerns?
Do you have any alternative suggestions or ideas?
Is there any more information you would like to know?
Background
There are two significant and linked developments in internal provision for
people with a Learning Disability, which aim to improve cost efficiency. The
first is a local management restructure proposal which aims to reduce service
costs whilst supporting effective management of the services. The second is
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the proposal to ‘outsource’ the services to independent sector provider
organisations. This means that they would not be run by the Council in future.
The developments should encourage a wider choice of services, giving
people more control over their lives, including where they live and how they
spend their days.
2.1
Supported Living and Daytime Support
The Supported Living and Daytime Support services are well developed and
highly regarded services directly providing a substantial element of services
for people with a learning disability in Oxfordshire. They employ 284 staff
supporting around 450 service users on a gross annual budget of £7.8m. This
activity is divided into Supported Living and Daytime Support Services.
Supported Living Service
The Supported Living service employs 118 staff to support 105 Service Users,
with a gross budget of £3.5m. This represents around 15% of Oxfordshire’s
total supported living market. 85% of Oxfordshire’s Supported Living is
already provided by external providers.
Supported Living is arranged into four service areas:




City Supported Living, Oxford
South & Vale Supported Living, Abingdon
West Oxfordshire Supported Living, Witney
North Cherwell Supported Living, Banbury
Daytime Support Service
The daytime support service employs 166 staff to support 342 Service Users,
with a gross budget of £4.3m. This service supplies around 65% of
Oxfordshire’s total day support market and is arranged into the following
service areas:
South & Vale Daytime Support
 Abingdon Day Service
 Market Place Day Service
 Henley Day Service
 Didcot Day Service
 Wallingford Day Service
 Wantage Day Service
North Cherwell Daytime Support
 Redlands Day Service, Banbury
 St John Day Service, Banbury
 Greenwood Day Service, Banbury
 The Garth Day Service, Bicester
 Kidlington Day Service
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West Oxfordshire and Oxford Daytime Support
 Cowley Day Service
 City (Albion) Day Service
 Headington Day Service
 Moorland Day Service, Witney
 Caretaker House, Witney
 Carterton Day Service
2.2
Why is there a proposal to use only external providers?
The main reasons why the Learning Disability Service is being remodelled
are:

Nationally all Local Authorities are reviewing their role and function to
ensure best use of resources, meet increasing demand and support
personalisation. The Council can be more efficient and focused if it
concentrates on commissioning, monitoring and reviewing services
rather than providing services itself.

The Council is streamlining what it does across all directorates in order
to reduce senior management costs and become more efficient. This is
partly achieved by not duplicating the kind of services it can already
buy from other providers.

The Council has to make in the region of £155 million of savings over
the next four years. External Providers usually charge less for their
services, so over time we would expect the cost of this service to go
down gradually.

There is an established range of good quality, cost effective learning
disability providers in Oxfordshire who have already been through a
rigorous selection process and are able to take over the provision of
these services.
The changes proposed are in no way a reflection on the work, dedication and
commitment of staff in the Council’s service.
2.3
Efficiency Savings
In February 2011, the first phase of efficiency savings of £500k was approved
by Council in the Business Strategy for 2011/15. These savings are being
achieved by the restructure of the ILS management team. This will involve the
reduction of 8 full time equivalent (FTE) posts in Daytime Support and 7.5
FTE posts in Supported Living services. Three additional Support Coordinator posts will be created in Supported Living, resulting in an overall net
loss of 12.5 posts. There has been full consultation with UNISON and staff
about these reductions. This phase is being managed separately, and does
not form part of this consultation.
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A second phase of additional efficiency savings of £500K was also approved
by Council in the Business Strategy for 2011/15. These savings will be sought
over time by outsourcing the Supported Living and Daytime Support services.
3
What is the Consultation about?
3.1
Proposal
As outlined in the introduction, the Council proposes to transfer the Supported
Living and Daytime Support services to external providers. Most of these
services will be transferred to providers already approved by Oxfordshire
County Council within a framework contract.
The framework contract refers to a selection of providers who are approved,
through a means of rigorous application and quality checking, to tender for
and provide services and support in Oxfordshire. Some services could
ultimately be provided by a ‘Social Enterprise’. Please refer to Section 5 ‘Social Enterprise’.
3.2
The purpose of the consultation




To communicate to stakeholders the details about proposed service
transfer.
To communicate the processes and timescales involved.
To gather the views and opinions of service users, staff and other
stakeholders on the proposed transfer.
To collate and review the consultation responses and report them to the
Council’s Cabinet Committee in October 2011.
The consultation is not…
 Trying to convince or bias people in favour of the proposed transfer.
 About the Learning Disability interim management restructure.
 About the service budgets agreed by Cabinet in February 2011.
 About the concept of self directed support.
3.3
The consultation process
The consultation period began on the 18 th July 2011 with staff and will
commence on 29th July 2011 for service users, their families, carers and
representative organisations. The consultation will finish on or around the 14th
September 2011. There is a list of all consultation event dates in Section 10.
During this time staff, service users, their families and carers will be invited to
submit their views and opinions on the proposed transfer of the service.
A range of methods has been organised to enable people to submit their
views:
 Large consultation events
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




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Smaller discussion groups
Feedback forms
Telephone service
Email
Letter
Provider Fair (November 2011)
All responses will be collected throughout the consultation. Please see
Section 10 for more information.
3.4
How consultation will be recorded and published
All feedback, however it is submitted, will be recorded into a database of
responses. From this we will be able to identify any emerging themes,
including key concerns or opportunities. This information will form the basis
for the report to Cabinet in October.
Service users and carers will receive a mid-point report summarising the
themes emerging from the consultation followed by the final report of findings
at the end of consultation period.
3.5
What would you like to change?
Through the consultation process we hope to be able to capture your views
on the proposal to outsource, and what concerns or interests you about this.
We would also like to hear about your ideas for changes or improvements to
the services delivered and the reasons for your suggestions.
This will enable us to develop a full picture of what is important to people
using these services and those delivering them.
4
Selecting the New Providers
If the proposal is agreed by Cabinet and goes ahead , this process would take
place in two stages:


Supported Living services will be tendered from November 2011, with a
target for new services beginning by October 2012.
Day Services will be tendered from March 2012 with the target for new
services being in place by April 2013.
More detail will be provided in due course, but the general process will be as
follows:
We will support Service Users and their families to choose from Providers
who are already known to the Council through our ‘Framework Contract’. Most
of the Providers are ‘not-for-profit’ organisations. They have all been
thoroughly checked and offer good quality services. Further information about
these Providers is contained in Annex 1. Providers will be given relevant
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anonymised information about individuals within the service. They will be
asked to show how they will provide a high quality service which meets
individual needs using the personal budget.
Service users and carers will be given the chance to meet Providers and
discuss how they would meet individual needs. The County Council will
support this process and assist people to reach a decision. Some of the
decisions will have to be made as a group (for example we can’t normally
have more than one Provider in each house, or each day service).
We have a team of quality monitoring officers whose role it is to monitor the
services to make sure they are safe and of good quality.
If someone prefers to take their personal budget as a Direct Payment and
choose a different service, they can do this as long as it meets their needs, is
safe and affordable.
5
Social Enterprise
The main proposal in this paper is that staff would transfer to external
organisations which have already been awarded framework contracts.
However, it is also possible that some of the Supported Living and Day
Services could be provided by a 'Social Enterprise'. This type of provision is
becoming more common, and has some advantages over conventional
services. A Social Enterprise is a business whose objectives are primarily
social. Any profits they make are used to improve services.
Social Enterprises are different from traditional charities or voluntary
organisations because they generate most of their income through trading of
goods and services rather than through donations. This makes them more
independent and in control of their own activities. One of the particular
advantages is that they can create small or specialised services which are not
otherwise available in a particular area.
Some staff and Service User representatives have already expressed an
interest in exploring the idea of Social Enterprise. The Council is willing to
support the growth of this type of service. However, it can take a long time to
set up a Social Enterprise, and there are some risks for staff and Service
Users because the organisation is so small. A high level of interest and
commitment from staff would be required to make it work.
If a Social Enterprise is set up, it will initially only be possible to buy services
from it using Direct Payments, because the Social Enterprise would not be
one of the approved Providers on the framework.
It may be possible to adapt the framework contracts to include a transition to
Social Enterprise at a later date. Given the proposed dates for
outsourcing, there may not be enough time to create a Social Enterprise for
Supported Living in the next few months. It is more likely that a Social
Enterprise could be created for some aspects of Daytime Support, because
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there is more time to do this, and the external market is less well developed.
As part of the consultation programme, we are seeking expressions of interest
from staff, service users and other interested parties in Social Enterprise. If
there is significant interest, we will arrange a workshop and provide support to
help with development work.
If you would like to discuss this option further, please send an email to
ILSConsultation@oxfordshire.gov.uk in the first instance.
6
What does this mean for Service Users?
If the proposal to outsource these services is agreed, this will affect all service
users of Supported Living or Daytime services at the time the transfer takes
place. The aim is to ensure continuation of services to people who rely on
them, while opening up new opportunities for Providers to develop new
services based on demand from individuals.
The transfer of support to another organisation does not affect the tenancies
of people living in supported housing because the provision of housing is
completely separate.
We expect most of the day services to continue where they are now and
people who use day support services will help plan how they want them to
develop in future.
The Council is not using this transfer as a way to reduce the number of people
it supports, or the level of support they receive. We have a duty to make sure
people’s needs are properly met.
We understand that people do not like to change their support and care.
However, we are confident that there will be little change for the service users
themselves, as our main goal is to ensure they get at least the same quality
and level of support they receive now, with minimal disruption.
In most cases the staff you know now will continue to work with you but they
will not be employed by the Council.
7
Monitoring and Safeguarding
The directorate has robust processes in place to protect the safety of
individuals being supported by the external organisations which would take
over the running of these services. They are all rigorously assessed during
the procurement process, and meet the quality criteria to be awarded
framework contracts with the Council. Part of this assessment evaluates their
ability to support people to remain safe, through risk assessment, adherence
to safeguarding processes, and recruitment, training and supervision
practices.
Once contracts are awarded, regular monitoring is carried out by quality
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monitoring officers in the Commissioning and Contracting Team who have a
good knowledge of each service and the people who use them. This involves
the review of policies and records, and interviews with the service users, staff
and families. Providers are required to deliver an action plan to address any
improvements required and this is monitored by the Commissioning Team.
The quality monitoring officers also provide support to providers to address
areas of weakness and to continually improve their services.
.
8
Project Timetable
The timescales below are intended as a guide only to the key milestones and
at this early stage will be subject to change as the project progresses.
Cabinet approval ‘in principle’ of outsourcing
Consultation of staff and service users
Formal feedback to service user and carers
from consultation
Final Cabinet decision on any changes
Supported Living transfer complete
Day Services transfer complete
9
What will happen to staff?
9.1
Who is affected?
21 June 2011
July to September 2011
October 2011
18th October 2011
October 2012
April 2013
If the proposal to outsource these services is agreed, this will affect all
employees working in Supported Living or Daytime services at the time the
transfer takes place.
9.2
What it means for the staff
When a service, provided by the Council, is re-commissioned and outsourced
to another Provider, employees working in that service are protected under
The Transfer of Undertakings (Protection of Employment) Regulations 2006
(TUPE).
Council employees automatically become employees of the new provider on
the same terms and conditions. Their continuity of service and any other
rights are all preserved. This would include their rate of pay, annual leave
entitlement, sick pay etc.
Based on the current information we have about the proposals to recommission these services, it is anticipated that TUPE is likely to apply.
Once new providers are identified and awarded the contracts, a second phase
of consultation will take place with any staff affected and UNISON. This
second phase will begin well before the transfer is due to take place and will
allow reasonable time to ensure they have the opportunity to understand fully
how the transfer is likely to affect them. This will include any changes the new
provider would like to make that may affect their job.
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Whilst we can offer no guarantees about job security in the current climate,
redundancies are not anticipated as a result of these proposals. However, any
redundancy would be negotiated with staff through Phase 2 of their
consultation process with the new provider.
10
Where can you get more information make your views
and ideas heard?
There are a variety of ways in which you can make your voice heard:

Consultation events
Date
Time
Monday 22nd Aug
12.30 - 14.30
Tuesday 30th Aug
10.00 - 12.00
Thursday 8th Sept
14.00 - 16.00
Thursday 15th Sept 18.00 - 20.00
Venue
Guildhall, Abbey Close, Abingdon,
OX14 3JE
Corn Exchange, Market Square
Witney, OX28 6AB
Town Hall, Bridge Street, Banbury,
OX16 5QB
County Hall, New Road, Oxford,
OX1 1ND
Views will be collected by facilitators at each meeting event. Feedback
forms will also be available at all events.
Transport support costs and replacement care costs can be claimed by
completing a claim form available at the consultation events. Please keep
any receipts which will need to be submitted with the form.

Feedback forms
If you are unable to make any of the meetings please complete the
feedback form included in this pack, and return to us using the freepost
envelope included.

Phone - 01865 792422
Between 29th July 2011 to 30th September 2011 a consultation telephone
service will be operational. This number is staffed between the hours of
8:30am and 5:00pm from Monday to Thursday. And 8:30am to 4:30pm on
Friday.
You may wish to let us know your views via telephone and staff will record
these onto the feedback forms on your behalf. Outside of these hours a
voicemail facility will be in operation. We aim to respond within 3 working
days.

Email
ilsconsultation@oxfordshire.gov.uk
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We aim to respond to you within 3 working days.

Write to:
Martin Bradshaw,
Assistant Head of Service,
Social and community Services,
Oxfordshire County Council,
County Hall,
New Road,
Oxford,
OX1 1ND
We aim to respond to letters within 10 working days.
Please be assured any services you receive will not be affected if you do not
wish to participate in the consultation.
11
Communication
The project team will aim to keep you updated on the progress of the project
including the consultation, by sending out regular newsletters and a
Frequently Asked Questions sheet will also be produced following the
consultation events and updated throughout the process for Service Users
and their Carers
Should you have a question that you feel has been missed or not adequately
resolved please contact the team through one of the options listed above.
12
Annex

Annex 1 - Summary of current framework providers
Page 10 of 18
Annex 1 – Learning Disability Service Framework Contract
Providers
Introduction.
The Learning Disabilities Framework was set up in 2009. The County Council
offered providers the opportunity to bid for contracts in six areas:
1. Day Services
2. Respite
3. Supported Living – Non-specialist support for people with learning
disabilities.
4. Supported Living – Specialist services for people with learning
disabilities and autistic spectrum conditions
5. Supported Living – Specialist services for people with additional mental
health needs and/or living chaotic lifestyles
6. Supported Living – Specialist services for people with high physical
health needs.
Process for being awarded a framework contract.
Stage 1- Pre-qualifying questionnaire. This asked questions about the
organisation’s ability to deliver services and examined issues such as
finances, quality, person centred approaches, health and safety, and risk.
Only those organisations who passed this questionnaire were selected for the
next stage.
Stage 2. Invitations to Bid. A total of 20 organisations were asked to submit
a bid based on developing costings for anonymised services and providing
detailed information about quality and finance. These bids were scrutinised by
an evaluation team. The bidders were then invited to interview. The interview
panel included service users and carers. Members of the evaluation team also
visited services run by each bidder.
The information from bids, interviews and visits were used to decide which
organisations were offered framework contracts. This process considered
quality and finance issues on a 40:60 ration.
Fifteen organisations were successful in being granted framework status.
(Further details in the appendices)
Category 1 - Day Services
Dimensions
HFT
Macintyre
Mencap
Ridgeway Partnership
Styleacre Services
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The Camden Society
Category 2 - Respite Services
Dimensions
HFT
Mencap
Ridgeway Partnership
The Camden Society
Category 3 – Supported Living - Non specialist
Advance Support
Care UK Ltd (Care Solutions)
Creative Support
Dimensions
HFT
Life Path Trust
Mencap
Ridgeway Partnership
Styleacre Services
The Camden Society
The Laurels
Category 4 - Supported Living - Autistic spectrum conditions
Advance Support
Care UK Ltd (Care Solutions)
Dimensions
The Kingwood Trust
Mencap
Ridgeway Partnership
Real Life Options
Styleacre Services
Category 5 - Supported Living - Mental health & chaotic lifestyles
Advance Support
Care UK Ltd (Care Solutions)
Dimensions
Mencap
Ridgeway Partnership
Real Life Options
Styleacre Services
Category 6 - Supported Living - High physical health needs
Care UK Ltd (Care Solutions)
Dimensions
Mencap
Ridgeway Partnership
Styleacre Services
United Response
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About the framework providers.
The information below has been copied from their respective websites:
Advance Support
Advance is a group of charitable organisations providing housing, support and
employment services to meet the needs of people in the community who have
either a learning disability or a mental health problem. Advance started in
1974 with its main offices located in Witney, West Oxfordshire, where we
remain today
2 Witan Way
Witney
Oxon
OX28 6FH
Tel: 01993 772885
Fax: 01993 700258
email: info@advanceuk.org
http://www.advanceuk.org
The Camden Society
The Camden Society runs services across London and Oxfordshire. We
emphasise creativity, innovation and enterprise to generate new opportunities
for people with disabilities to achieve greater equality. With an emphasis on
human rights, we maintain a person-centred perspective in everything we do
to make sure that we support people to develop their lives in whatever ways
they choose.
The Camden Society Employment & Learning Centre,
60 Holmes Road, London NW5 3AQ
Phone: 020 7485 8177
Fax: 020 7267 9099
Email: admin@thecamdensociety.co.uk
http://www.thecamdensociety.co.uk
Care UK
Care UK is a leading independent provider of health and social care services.
Working in close partnership with local authorities and primary care trusts, we
provide care and support for older people and those with learning disabilities
as well as a range of healthcare services. These services include the
operation of NHS walk-in centres, GP surgeries and treatment centres and
the provision of a range of specialist mental health care including treatment
for young people who self harm or have eating disorders.
Care UK
Connaught House
850, The Crescent
Colchester Business Park
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Colchester
Essex
CO4 9QB
Telephone: 01206 752552
Email via website http://www.careuk.com
Creative Support
Creative Support is a high quality provider of person centred social care
services for people with learning disabilities, mental health and other
needs.To support our service users we provide a range of services to meet
their differing needs, including supported living, supported housing, residential
care, community and home support, floating support, extra-care and day
services.
Creative Support
5th Floor, Dale House
35 Dale Street
Manchester
M1 2HF
Tel: 0161 236 0829
Fax: 0161 237 5126
Email: enquiries@creativesupport.co.uk
http://www.creativesupport.co.uk
Dimensions
We support people with learning disabilities and people with autism. A not-forprofit organisation, we are a leader in our sector, supporting around 2,500
people and their families in England and Wales. Our aim is to enable people
to be part of the community and make their own choices and decisions about
their life. Our website shows how we support people to live the life they
choose.
Dimensions
9-10 Commerce Park
Theale
Reading
RG7 4AB
Tel: 0300 373 3730
http://www.dimensions-uk.org
Home Farm Trust
Hft is a national charity and creative thinking is our speciality. People with
learning disabilities and their families use our inventive and often ground
breaking support and advice to live the lives they want. Work with us and
together we'll explore the choices you have for achieving your goals, no
matter how big or small. You and your family naturally want the best possible
outcome for the things you're working towards- we can lend a hand in getting
you the best deal.
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5/6 Brook Office Park
Folly Brook Road
Emersons Green
Bristol
BS16 7FL
Tel: 0117 906 1700.
info@hft.org.uk
http://www.hft.org.uk/
Kingwood
Kingwood helps people with autism and Asperger's to live the lives they
choose. We make sure we learn what matters to the people we support, what
they want to do with their lives and then we help them make this happen. Our
philosophy is simple – we believe that people with autism and Asperger's can,
like all of us, continue to develop and grow, make choices and be valued,
active and contributing members of the community. That’s why our services
are tailored to meet individual needs and are built around supporting people to
live enjoyable, purposeful lives with a greater degree of independence in their
own homes, within the communities in which they live.
Kingwood Trust
2 Chalfont Court
Chalfont Close
Lower Earley
Reading
Berkshire & RG6 5SY
Tel: 0118 931 0143
Fax: 0118 931 1937
Email via website http://www.kingwood.org.uk/
The Laurels
The Laurels is an established support and Domiciliary care agency providing
support in and around Oxfordshire for adults with a learning disability. We
provide support in and around Oxfordshire, primarily for adults with a learning
disability. We support people living in their own home or family home,
enabling individuals to access the local community, employment, leisure and
college activities.
Unit 4B Spinners Court
53 West End
Witney , Oxon OX281NH
Phone: 01993708889 (Office) 07971225507 (24 Hour Contact Number) Fax:
01993 708889
E-Mail: thelaurels2@aol.com
http://www.laurelssupport.co.uk
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Lifepath Trust
Life Path Trust is a charity and what we can do is set out in our constitution.
We give more detail in our mission statement and strategy about what our
aims are and how we are going to achieve them. Everything we do is to
support people with a learning disability live the lives that they want. Our
support is support for living.
511 Walsgrave Road
Coventry
CV2 4AG
Tel: 024 7665 0530 Fax: 0845 458 9716
Email via website http://www.life-path.org.uk
Macintyre
Established in 1966 by Kenneth Newton Wright, the parent of a disabled child,
MacIntyre has grown to become a leading national charity, highly respected
and committed to setting standards and increasing choice.We provide
learning, support and care for more than 900 children and adults with learning
disabilities, at more than 120 MacIntyre services across the UK. Our diverse
range of services includes registered care homes, supported living schemes,
accredited training schemes and lifelong learning services, as well as
residential
special
schools
and
a
further
education
college.
MacIntyre
602 South Seventh Street,
Milton Keynes,
Buckinghamshire
MK9 2JA
01908 230100
customer.solutions@macintyrecharity.org
http://www.macintyrecharity.org/
Mencap
Mencap is the voice of learning disability. Everything we do is about valuing
and supporting people with a learning disability and their families and carers.
As the voice of learning disability, our brand identity is very important to us. It
reflects who we are, and our dedication to supporting and representing
everyone in the learning disability community. Mencap works with people with
a learning disability to change laws, challenge prejudice and support them to
live their lives as they choose.
Mencap
123 Golden Lane
London EC1Y 0RT
Telephone: 020 7454 0454
Fax: 020 7608 3254
Email: information@mencap.org.uk
http://www.mencap.org.uk/
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Real Life Options
Real Life Options is a national, not-for-profit, voluntary organisation, with clear
values about the rights of people with learning disabilities to determine their
own future. Founded in 1992, we provide direct support for people with severe
learning disabilities. The first services were opened in London in early 1993.
From the outset we have been committed to the principle of separating
personal support from the provision of accommodation. Our directors and staff
are committed to a set of values, which recognise that: All people have the
same human value and worth irrespective or ethnic origin or race, religious
persuasion, gender, sexual orientation or physical or intellectual disability.
http://www.reallifeoptions.org/
Ridgeway Partnership
Ridgeway Partnership is one of the leading providers in the UK of specialist
health and social care services for people with learning disabilities and other
long term complex care needs. We specialise in providing services for adults
with moderate to severe learning disabilities, but also provide services to
people with milder disabilities along with community based services for
children. The Trust offers a range of supported living, community teams,
inpatient, step down and assertive outreach services across Oxfordshire,
Buckinghamshire, Swindon, Wiltshire, Dorset, Bath and North East Somerset.
Our headquarters are based in Oxfordshire and we currently support around
3,300 people.
Slade House
Horspath Driftway
Headington
Oxford
United Kingdom
OX3 7JH
01865 747455
Email enquiries@ridgeway.nhs.uk
http://www.ridgeway.nhs.uk/
Style Acre
Style Acre is a registered charity that provides supported living services, day
opportunities, work development programmes, volunteering and community
involvement for adults with learning disabilities across Oxfordshire.People
choose Style Acre because it treats them as individuals and focusses on
helping them to make choices about the lives they want to lead. Style Acre is
a forward-looking organisation, committed to developing new services and
working in partnership with individuals and their families. Style Acre is
registered with the Care Quality Commission (CQC) and is an approved
provider with Oxfordshire County Council.
Evenlode House,
Howbery Park,
Crowmarsh Gifford,
Wallingford,
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Oxon
OX10 8BA
info@styleacre.org.uk
01491 838760.
http://www.styleacre.org.uk/
United Response
United Response is a national charity that supports people with learning
disabilities, mental health needs and physical disabilities to take control of
their lives. Founded in 1973 with just one service in West Sussex, we now
work in over 200 locations across England and Wales and employ around
3,000 people. As well as providing support, we run campaigns on the latest
social care issues, organise fundraising schemes and events, and provide
guidance and information via our website, as well as through various
publications. United Response is a charity registered with the Charity
Commissioners No. 265249. A company limited by guarantee, registered in
England No. 1133776.We believe that people with disabilities are equal
participants in society and should have the same rights and opportunities as
everyone else.
United Response
Vantage House
1 Weir Road
Wimbledon Park
London SW19 8UX
Tel: 020 8246 5200
Email: info@unitedresponse.org.uk
http://www.unitedresponse.org.uk
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