WALTER SISULU UNIVERSITY STRATEGIC PLAN 2008 - 2017 AS APPROVED BY COUNCIL ON 14 MARCH 2008 2 TABLE OF CONTENT TABLE OF CONTENT .................................................................................................................................................................................................................................................................2 (I) GLOSSARY OF ACRONYMS .........................................................................................................................................................................................................................................4 (II) PREFACE BY VICE CHANCELLOR AND PRINCIPAL .................................................................................................................................................................................................7 (III) EXECUTIVE SUMMARY....................................................................................................................................................................................................................................................8 CHAPTER I: INTRODUCTION................................................................................................................................................................................................................................................10 1.1 HISTORY OF WSU .................................................................................................................................................................................................................................................................10 1.2 LOCATION .............................................................................................................................................................................................................................................................................10 1.3 MERGER PROCESS .................................................................................................................................................................................................................................................................11 CHAPTER 2: STRATEGIC DIRECTION OF WSU ...............................................................................................................................................................................................................12 3.1. WSU VISION ........................................................................................................................................................................................................................................................................12 3.2. WSU MISSION STATEMENT .................................................................................................................................................................................................................................................12 3.3. VALUES OF WSU .................................................................................................................................................................................................................................................................12 3.4. WSU GOALS, OBJECTIVES AND OUTCOMES.........................................................................................................................................................................................................................13 CHAPTER 3: TRANSFORMATION OF WSU’S ACADEMIC ENTERPRISE ...................................................................................................................................................................22 4.1. CORE-BUSINESS TRANSFORMATION .....................................................................................................................................................................................................................................22 4.1.1. Context of academic enterprise transformation ...........................................................................................................................................................................................................22 4.1.2. List of Approved Academic Programmes and Qualifications by Faculty.....................................................................................................................................................................22 4.1.3. Faculty Academic Programmes (2008 – 2017) ............................................................................................................................................................................................................22 4.1.4. Academic Enterprise Architecture and Campus Reconfiguration ................................................................................................................................................................................23 4.1.5. Enrolment Plan (Size and Shape) .................................................................................................................................................................................................................................23 4.1.5.1. Projected Student enrolments (2008 – 2010) ....................................................................................................................................................................................................................................... 23 4.1.5.2. Shape of WSU (2006 – 2010) ....................................................................................................................................................................................................................................25 4.2. ACADEMIC SUPPORT SERVICES TRANSFORMATION ........................................................................................................................................................................................................25 4.2.1. Learning and Teaching Development Plan ..................................................................................................................................................................................................................25 4.2.2. Research Development Plan.........................................................................................................................................................................................................................................26 4.2.3. Community Engagement and External Linkages Plan .................................................................................................................................................................................................26 4.2.4. Library and Information Services Plan ........................................................................................................................................................................................................................27 4.2.5. Quality Management Plan ............................................................................................................................................................................................................................................27 4.2.6. Rural Development Plan ..............................................................................................................................................................................................................................................28 Approved by Council on 14 March 2008 3 4.2.7. Urban Planning and Development Plan ......................................................................................................................................................................................................................28 CHAPTER 4. TRANSFORMATION AND DEVELOPMENT OF CORE-BUSINESS ENABLERS .................................................................................................................................29 5.1. STUDENT SERVICES PLAN ....................................................................................................................................................................................................................................................29 5.2. HUMAN RESOURCES MANAGEMENT AND DEVELOPMENT PLAN ..........................................................................................................................................................................................30 5.3. FINANCIAL MANAGEMENT PLAN .........................................................................................................................................................................................................................................31 5.4. INFORMATION AND COMMUNICATION TECHNOLOGY PLAN. ................................................................................................................................................................................................31 5.5. MARKETING, COMMUNICATION AND DEVELOPMENT PLAN .................................................................................................................................................................................................32 5.6. PHYSICAL /SPATIAL DEVELOPMENT AND MANAGEMENT PLAN ...........................................................................................................................................................................................32 5.6.1. FACILITIES PLAN ...............................................................................................................................................................................................................................................................32 5.6.2. RESIDENCE DEVELOPMENT PLAN .......................................................................................................................................................................................................................................33 5.6.3. ESTATES AND TECHNICAL SERVICES PLAN ........................................................................................................................................................................................................................34 5.7. ACADEMIC ADMINISTRATION PLAN .....................................................................................................................................................................................................................................34 5.8. INSTITUTIONAL PLANNING AND ENROLMENT MANAGEMENT PLAN ...............................................................................................................................................................................35 5.9. GOVERNANCE AND MANAGEMENT PLAN .............................................................................................................................................................................................................................35 CHAPTER 5: IMPLEMENTATION AND REVIEW OF THE STRATEGIC PLAN ..........................................................................................................................................................37 6.1. IMPLEMENTATION MECHANISM ...........................................................................................................................................................................................................................................37 6.1.1. Integration of Planning and budgetary cycles ..............................................................................................................................................................................................................37 6.1.2. Strategic Alignment of Performance Management System with Planning ...................................................................................................................................................................37 6.1.3. Development of an Implementation and Accountability Framework ...........................................................................................................................................................................37 6.1.5. Development of a Medium Term Expenditure Framework (Three Years) ....................................................................................................................................................................37 6.1.6. Development of Annual Operating Plans (AOP) ..........................................................................................................................................................................................................38 6.2. REVIEW MECHANISM ...........................................................................................................................................................................................................................................................38 6.2.1. Review Cycle ................................................................................................................................................................................................................................................................38 Approved by Council on 14 March 2008 4 (i) Glossary of Acronyms ABSA AIPT AIT AOPs ASGISA AU BT CBD CHE CLTD DoE DoH DoL DST DTI DVC EAP ECT ESKOM ETQA EXCOs FET FETCs FTE GET HEIs HEQC HEQF - Amalgamated Banks of Southern Africa Academic Integration Planning Team Administration Integration Team Annual Operating Plans Accelerated and Shared Growth Initiative for South Africa African Union Border Technikon Central Business District Council on Higher Education Centre for Learning and Teaching Development Department of Education Department of Health Department of Labour Department of Science and Technology Department of Trade and Industry Deputy Vice Chancellor Employee Assistance Programme Eastern Cape Technikon Electricity Supply Commission Education and Training Quality Assurer Executive Committees of Council Further Education and Training Further Education and Training Colleges Full Time Equivalent General Education and Training Higher Education Institutions Higher Education Quality Committee Higher Education Qualifications Framework Approved by Council on 14 March 2008 5 HESA HIV/AIDS HR IC ICE ICT IDZ IEM IOP ISP IT JIPSA JMC JMO JMTTs KPAs L&T MOA MTEF NBA NEPAD NMD NPHE NQF NSB OBE OHS PGDP PQM RBO RPL - Higher Education South Africa Human Immuno Virus/Acquired Immune Deficiency Syndrome Human Resources Interim Council Interim Council Elect Information and Communication Technology Industrial Development Zone Interim Executive Management Institutional Operating Plan Institutional Strategic Plan Information Technology Joint Initiative for Priority Skills Acquisition Joint Merger Committee Joint Merger Office Joint Merger Task Teams Key Performance Areas Learning and Teaching Memorandum of Agreement Medium Term Expenditure Framework Neil Butcher and Associates New Partnership for Africa’s Development Nelson Mandela Drive National Plan for Higher Education National Qualifications Framework National Standards Body Outcomes-Based Education Occupational Health and Safety Provincial Growth and Development Plan Programme and Qualification Mix Relationship by Objectives Recognition of Prior Learning Approved by Council on 14 March 2008 6 SADC SAQA SCM SET SMME UNITRA VCs WSU WSU-O - Southern African Development Community South African Qualifications Authority Supply Chain Management Science, Engineering and Technology Small Micro and Medium Enterprises University of Transkei Vice Chancellors Walter Sisulu University Walter Sisulu University Objective Approved by Council on 14 March 2008 7 (ii) Preface by Vice Chancellor and Principal The first of July 2005 is an important date for Walter Sisulu University (WSU). It marked the official establishment of WSU as a comprehensive institution arising from the merger of Border Technikon, the Eastern Cape Technikon and the University of Transkei. The establishment of WSU as a comprehensive university placed it in a context of formidable challenges and sound prospects to which it has to respond. In terms of its location, and also by its nature as a comprehensive university, WSU is well placed to respond to the local and national development needs, but requires funding support to accomplish its mandate. This document sets out WSU’s Institutional Strategic Plan for the next ten years. It combines the Institutional Operating Plan (five year plan submitted to the DoE) with the Neil Butcher and Associates Report (A Strategic Plan for the Campuses of Walter Sisulu University). The document proposes interventions designed to stabilise and completely integrate the university in the next five years (2008 – 2012) while at the same time seeks to lay a solid position for sustainable growth and development of the university up to 2017. The ISP that is set out in this document is based on the key themes of WSU’s vision of a responsive, innovative, technological, comprehensive and developmental university that specializes in rural development and urban renewal. The proposed programme and qualification mix (PQM) to be submitted to the DoE during the course of 2008 seeks to respond to local, regional and national developmental imperatives. The long term goal of WSU is to be a sustainable and resilient institution of choice and the ISP document sets out strategies to achieve that goal. This ISP document, which is the result of ideas that emerged in the course of institutional planning workshops, is therefore a comprehensive plan of WSU. This strategic plan is also intended to serve as a reference point in the formulation of faculty and departmental strategic plans, medium term strategic enrolment plans and annual operating plans. Such subsidiary plans are necessary and must be embarked on once this strategic plan has been accepted by the University Council. It is only when this strategic plan is implemented throughout the institution in this way that its vision, mission, values, goals and objectives will be achieved. Minor reviews to the document will be done annually and major reviews on a three year cycle as part of the medium term strategic planning of the university. Let me take advantage of this opportunity to express my sincere gratitude and that of the University to all those who played a role in this planning process. Their contribution is greatly appreciated, and I hope that they will extend their enthusiastic participation in this process to the implementation of this strategic plan. _______________ Prof. M M Balintulo: Vice Chancellor Approved by Council on 14 March 2008 8 (iii) Executive Summary This Institutional Strategic Plan (ISP) is a combination of the Institutional Operating Plan (IOP) dated 9 March 2007, already submitted to the DOE for approval, and the Neil Butcher and Associates (NBA) report entitled “A Strategic Plan for the Campuses of the Walter Sisulu University for Science and Technology 2007 - 2011” dated 4 December 2006. Chapter provides background information about the institution. Walter Sisulu University for Technology and Science, Eastern Cape, generally known as Walter Sisulu University (WSU), was created out of the merger of Border Technikon (BT), Eastern Cape Technikon (ECT) and the University of Transkei (UNITRA) on 1 July 2005. This is the last merged institution that the Minister of Education established to complete the restructuring of Higher Education which resulted in eleven (11) universities, six (6) comprehensive universities and six (6) universities of technology. WSU is one of the six comprehensive universities. The three institutions that merged to form WSU are historically disadvantaged, with vast distances among them: 270 km between the Buffalo City Campus (Potsdam) and Mthatha Main Campus (equal to the distance between Pretoria and Mafikeng), 230km between Queenstown Campus and Buffalo City Campus, 237 between Queenstown and Mthatha campus (equal to the distance between Pretoria and Kroonstad), and 170km between Butterworth Campus and Queenstown Campus. Butterworth Campus is halfway between the Buffalo City Campus and Mthatha Campus. A round trip from Mthatha to Buffalo City, Queenstown and back to Mthatha is 737 km (equal to the distance between Bloemfontein and Oudtshoorn). Chapter two outlines the strategic direction of WSU by including the Vision and Mission statement, Values as well as the Goals, Objectives and Expected Outcomes of WSU. The goals and objectives were approved by the WSU council and submitted to the DoE as part of the IOP document dated 9 March 2007. These are arranged under key performance areas (KPA’s) of Learning and Teaching; Research Development; Community Engagement and External Linkages; Quality Management; Human Capital Management, Student Experiences, Financial Management, Infrastructure Management and Development; Innovation and Technology, Governance and Management. Chapter three deals with the transformation of WSU’s academic enterprise. The ISP document has separate annexures for the List of Approved Academic Programmes and Qualifications by Faculty, programmes to be discontinued and Planned New Academic Programmes by Faculty (2008 – 2017). The new Programmes and Qualification Mix (PQM) for WSU will be finalised and consolidated in 2008. WSU will be organized in terms of faculties, schools, programmes and departments. The original eleven faculties which were reduced to six have been further reduced to only four faculties. The projected student enrolments for the period 2008 - 2010 show a headcount of 23760 students enrolled in 2005; 24271 in 2006; 23836 in 2007; 23946 in 2008 and 24077 in 2009 with weighted FTE’s of 34903 in 2005; 35257 in 2006; 35636 in 2007; 36040 in 2008 and 36469 in 2009. Approved by Council on 14 March 2008 9 The academic support services transformation suggests strategic initiatives which have been created to address the challenges as outlined in chapter 2 when the internal environmental context of WSU was discussed. The strategic initiatives are cross referenced to the approved WSU goals and objectives are outlined in chapter 3 and indicators, in the form of strategic measures realize such initiatives together with realistic timeframes, are tabulated. The KPAs used for this analysis are arranged in brackets under the Learning and Teaching Development Plan (Curriculum Restructuring and Programme Development, Staff Academic Development, Students Throughput and Retention, Students Career Guidance and Development and Schools and FET Colleges Liaison); Research Development Plan ( Research Development); Community Engagement and External Linkages Plan (Community Engagement, External Linkages); Library and Information Services Plan ( Provision and Management of Information Sources and Infrastructure); Quality Management Plan (Integrated Academic Quality Management and Integrated Support Services Quality Management); Rural Development Plan (Foregrounding Rural Development); Urban Planning and Development Plan (Establishment and development of the Centre for Urban Planning and Development). Chapter four covers the transformation and development of core business enablers like Students Services Plan (KPA’s are Student Recreation, Student Wellness, Student Development and Governance, HIV/Aids, Students Sports Development, Students Residences, Students Counseling Support Services and Students International Services); Human Resources Management and Development Plan ( Staff Recruitment and Retention, Employment Equity, Human Resources Development, Organisational Development, Staff Wellness and Safety, Labour Relations, Customer Focused Business Processes); Financial Management Plan (Financial Management, Third Stream Income, Debt Management, Asset Management and Supply Chain Management); Information and Communication Technology Plan ( ICT Management and Development); Marketing, Communication and Development Plan (Integrated Marketing, Communication and Development); Physical/Spatial Development and Management Plan (subdivided into facilities Plan for each of the four campuses, Residence Development plan for each of the four campuses and Estates and Technical Services Plan with Estates and Technical Services as the KPAs); Academic Administration Plan (Customer Centred Administration ); Institutional Planning and Enrolment Management Plan (Strategic Planning, Academic Planning and Enrolment Management and Institutional Research); Governance and Management Plan (Corporate Governance, Corporate Management, Corporate Governance and Management Support, Campus Management and Audit and Risk Management). Chapter five covers the implementation and review of strategic Plan with implementation mechanisms and reviews mechanisms. The implementation mechanisms include integration of planning and budgeting cycles, alignment of performance management systems with planning, and the development of annual operation plans. Approved by Council on 14 March 2008 10 CHAPTER I: INTRODUCTION 1.1 History of WSU Walter Sisulu University for Technology and Science, Eastern Cape, (WSU), was established on 1 July, 2005 through the merger of the former Border Technikon, Eastern Cape Technikon and the University of Transkei. It is a new comprehensive university established in terms of the Higher Education Act no 101 of 1997, as amended, to comply with the transformation of higher education throughout South Africa. The merger process began in 2002 and was completed in 2005. The previous 36 South African universities and technikons have been reduced to 23 through mergers and incorporations. The term “technikon” will no longer be used by any higher education institution in South Africa. Only the following three types of institution will exist: ❒ “Traditional” universities; ❒ Comprehensive universities that offer both “technikon-type” and “university-type” programmes and ❒ Universities of Technology, previously technikons. As a unique comprehensive university WSU offers students a wealth of academic choices together with articulation and mobility across the qualifications spectrum – ranging from certificates to diplomas, degrees and post-graduate studies. As a comprehensive university, WSU embraces the following characteristics: • A diverse range of academic programmes that provides accessibility through a variety of entry and exit points; • Student mobility through strong vertical and horizontal articulation; • Work-related qualifications from certificates through to full degrees; • Service to community, business and industry; • Innovative, problem-solving research; • Life-long learning opportunities; • Multi-level responsiveness shown through programme and research focus appropriate to local, regional and national needs and •Flexibility by strengthening relationships with community, civic, government, business and industry partners for local and regional development. 1.2 Location Strategically located within the Eastern Cape Province, WSU straddles a vast spectrum of the urban and rural divide of the region. This provides the University with the platform to engage intensely with the drivers of development so that an appropriate programme and qualification mix (PQM) and Approved by Council on 14 March 2008 11 research projects can be formulated to be responsive to local, regional, national development priorities, and cognisant of continental and international imperatives. WSU focuses on quality, technological and career orientated programmes, providing relevant skills for development in both rural and urban areas and places special emphasis on the development of entrepreneurship. By the end of 2005 WSU had a student population of approximately 24,000 and a staff complement of approximately 2,000. The Head Office of WSU is at Nelson Mandela Drive, Mthatha. Four campuses with eleven delivery sites are spread across Buffalo City, Butterworth, Mthatha and Queenstown. The three institutions that merged to form WSU are not only historically disadvantaged but also have vast distances among them: 270 km between the Buffalo City Campus (Potsdam) and Mthatha Main Campus (equal to the distance between Pretoria and Mafikeng), 230km between Queenstown Campus and Buffalo City Campus, 237 between Queenstown and Mthatha campus (equal to the distance between Pretoria and Kroonstad), and 170km between Butterworth Campus and Queenstown Campus. Butterworth Campus is halfway between the Buffalo City Campus and Mthatha Campus. A round trip from Mthatha to Buffalo City, Queenstown and back to Mthatha is 737 km (equal to the distance between Bloemfontein and Oudtshoorn). 1.3 Merger Process WSU came about as a result of the hard work and contributions of a number of role-players. The three merging partners had to spend a great deal of effort in planning this merger, informed by merger guidelines, best practice from other merging institutions, lessons learnt by the university community and also by literature on mergers. The pre-merger road had been a fairly long one for the merging partners with an additional six month postponement from 1 January to 30 June 2005. The initial six months that were meant for the interim phase were also extended by three months until 31 March 2006. After all the years, months, days and hours of intensive planning and preparations, WSU has now reached the substantive or post-merger phase. Approved by Council on 14 March 2008 12 Chapter 2: Strategic Direction of WSU 3.1. WSU Vision Walter Sisulu University (WSU) will be a leading African comprehensive university focusing on innovative educational, research and community partnership programmes that are responsive to local, regional, national development priorities, and cognisant of continental and international imperatives. 3.2. WSU Mission Statement In pursuit of its vision as a developmental university, WSU will: 1. 2. 3. 4. Provide an educationally vibrant and enabling environment that is conducive to the advancement of quality academic, moral, cultural and technological learner-centred education for holistic intellectual empowerment, growth and effective use of information; Provide and maintain the highest possible standards in innovative learning and teaching, applied, basic and community-based research and community partnerships in cooperation with development agencies, the public and private sectors; Provide affordable, appropriate, career-focused and professional programmes that address rural development and urban renewal with primary emphasis on science, technology and development studies; Create a new generation of highly-skilled graduates capable of understanding and addressing complex societal challenges, with critical scholarly and entrepreneurial attributes grounded on morally sound work ethics and responsible leadership. 3.3. Values of WSU In pursuit of its Mission, WSU commits itself to the following values which are an affirmation of the eternal principles which will inform all dealings of the University: 1. 2. 3. 4. 5. 6. 7. 1 Academic Freedom: In line with our vision and mission as an accountable institution, we acknowledge our right to exercise academic freedom in a responsible way, in teaching and learning, in research and in community service. Quality: We commit to institution-wide quality management, value and reward excellence and uphold and protect the integrity of the University. Access and success: We provide equitable access to higher and continuing education at all stages of adult life to students who have a potential to succeed. Transformation: We are committed to addressing equity imperatives, diversity, and entrepreneurship and to democratic governance. People development: We are committed to the optimum development of the human resources potential and leadership capacity of all staff. Caring University: We commit to mutual respect, ubuntu, humility, good citizenship, student centredness and endorse and uphold all principles of Batho Pele1. Resource Consciousness: We commit to utilising the University’s resources prudently and responsibly at all times with a view to adding maximum value to the institution. Batho Pele means People First: Batho Pele is a set of principles adopted by the public service as part of its commitment to quality service and customer care. Approved by Council on 14 March 2008 13 3.4. WSU Goals, Objectives and Outcomes KPA LEARNING AND TEACHING GOALS 1. To review and design relevant undergraduate and strategic post graduate academic programmes that: will equip students with life and work skills. are responsive to the needs of the community will promote entrepreneurship OBJECTIVES 1.1. To offer a comprehensive range of undergraduate and selected postgraduate programmes that are responsive to the needs of the community. EXPECTED OUTCOMES 1.1.1. Reviewed and designed undergrad programmes. 1.1.2. Limited quality postgraduate programmes 1.1.3. Relevant and responsive programmes to community needs 1.2. To design and implement inter-disciplinary and multi – disciplinary programmes 1.2.1. Inter-disciplinary and multi-disciplinary programmes 1.3. To design programmes that promote entrepreneurship 1.3.1. 1.3.2. Entrepreneurship in programmes. Graduates with entrepreneurial skills 1.4.1. 1.4.2. Viable Programmes Mission compliant programmes 1.5. To promote the learning and acquisition of life skills that contributes to academic and professional success as part of a wellbalanced life. 1.5.1. Graduates imbued with holistic life skills. 2.1. To promote a culture of learning and teaching that fosters the development of self-directed learning, analytical skills and critical thinking. 2.1.1. Improved OBE compliant culture of learning and teaching and self directed learning Improved throughput rates 1.4. To review and test academic programmes for viability and mission compliance. 2. To promote learnercentred teaching, active enquiry and critical thinking. 2.1.2. Approved by Council on 14 March 2008 14 3. To promote excellence in undergraduate and postgraduate studies 2.2. To promote excellence in learning and teaching. 2.2.1. 2.2.2. Centres of excellence in learning and teaching Renowned programmes nationally. 2.3. To apply reliable mechanisms for the evaluation of teaching and learning 2.3.1. 2.3.2. Reliable performance evaluation instruments Improved academic performance 2.4. To introduce and implement a learnercentered approach to teaching 2.4.1. 2.4.2. 2.4.3. Learner-centred teaching practices. Improved throughput rates Learners who are self-reliant 3.1. To promote a flexible curriculum design that allows for articulation 3.1.1. Flexible curriculum 3.2. To improve student access and success rates 3.2.1. 3.2.2. 3.3. To promote the use of teaching methods that are responsive to the students’ diverse needs 3.3.1. Improved methods of teaching students with diverse needs 3.4. To develop methods that encourage the use of relevant technology in teaching 3.4.1. Technology- mediated teaching and learning 3.5. To achieve enrolment targets as set out by DoE by 2010 3.5.1. Compliance to DoE enrolment targets by 2010 3.6. To develop and review niche areas in the context of the vision and mission of the new comprehensive University. 3.6.1. 3.6.2. 3.6.3. Niche areas that are in line with the Vision and Mission Niche areas that embrace the comprehensiveness of WSU Niche areas that differentiate WSU from other institutions Improved access. Improved throughput and success rates KPA GOALS OBJECTIVES EXPECTED OUTCOMES RESEARCH DEVELOPMENT 4. To create an enabling environment that empowers staff and students to conduct 4.1. To enhance the research environment and develop capacity to improve the quality and quantity of research. 4.1.1. 4.1.2. 4.1.3. Conducive environment for research Improved research output Enhanced quality of research Approved by Council on 14 March 2008 15 research. KPA COMMUNITY ENGAGEMENT AND EXTERNAL LINKAGES GOALS 5. To initiate and support developmental initiatives in the region through community partnerships. 4.2. To improve the staff and students’ research output 4.2.1. Improved research output 4.3. To increase students involvement in research at WSU. 4.3.1. 4.3.2. Increased students’ involvement in research activities. Improved research output 4.4. To promote academic commitment to scholarship and creativity. 4.4.1. Staff committed to scholarship and creativity OBJECTIVES 5.1. To facilitate and support the development of community-based programmes that address community development priorities. EXPECTED OUTCOMES 5.1.1. Community-based programmes. 5.1.2. Community development in line with their priorities 5.2. To create opportunities for the involvement of students in a range of community-based activities which earn academic credit 5.2.1. 5.2.2. Students’ exposure and engagement in community work. Increased students participation in service learning 5.3. To encourage and support community-based research in partnership with government, non-governmental organisations, private sector and communities as a contribution to community development 5.3.1. 5.3.2. Research conducted for community development Research partnerships. 5.4. To enhance the value of theoretical learning through practical learning 5.4.1. Work Integrated Learning infused in programmes 5.5. To contribute to skills development initiatives and generate third stream income 5.5.1. 5.5.2. Programmes that address skills needs. Increased third stream income through offering short learning programmes Approved by Council on 14 March 2008 16 6. To establish linkages with institutions of higher learning and other relevant institutions, locally, nationally and internationally. KPA QUALITY MANAGEMENT GOALS 7. To promote a culture of quality and integrity throughout the institution. 5.6. To formulate policies on rural development and urban renewal 5.6.1. Policies on rural development and urban renewal 5.7. To create a centre of excellence in rural development. 5.7.1. A centre of excellence in rural development 5.8. To infuse Rural Development/Urban Renewal programs/modules in all WSU faculties. 5.8.1. Rural development/urban renewal modules in all faculties. 6.1. To develop strategic external linkages and projects. 6.1.1. Effective strategic linkages with relevant institutions or organisations 6.2. To increase the number of international students to at least 5% of the total institutional enrolment by 2015 6.2.1. 6.2.2. 6.2.3. Increased enrollment of international students Improved revenue base for the university Enhanced image of the university internationally 6.3. To revive and develop strategic external linkages and collaborations with Higher Learning Institutions (HEIs) and Further Education and Training Colleges (FETCs). 6.3.1. 6.3.2. Revived and developed working linkages with HEIs. Revived and developed working linkages with FETCs. 6.4. To develop the institution by soliciting externally funded projects 6.4.1. 6.4.2. Increased number of externally funded projects. Measurable development of the institution OBJECTIVES 7.1. To embed quality in all programmes, services, processes and systems of the institution. EXPECTED OUTCOMES 7.1.1. Quality embedded in all programmes, services, processes and systems. 7.2. To maintain acceptable standards of quality in teaching and support services. 7.2.1. 7.2.2. 7.2.3. Acceptable standards of quality maintained Emergence of the culture of quality Accreditation of academic programmes by CHE and professional bodies where applicable Approved by Council on 14 March 2008 17 KPA HUMAN CAPITAL MANAGEMENT GOALS 8. To attract and retain high quality academic and support services staff 7.3. To develop and implement a plan for monitoring, evaluation and reporting on learning and teaching as well as all other activities. 7.3.1. OBJECTIVES 8.1. To develop and maintain an affirmative staff recruitment plan, consistent with the University’s mission. 8.2. To develop and implement a comprehensive plan for human resource development EXPECTED OUTCOMES 8.1.1. Attained equity targets 7.3.2. 8.3.2. Human resource development plan Staff development Improved staff performance Enhanced staff professionalism and integrity Improved administrative leadership in academic and non-academic units. Improved performance of these units 8.4. To sensitise staff to appreciate, respect and embrace diversity and change. 8.4.1. 8.4.2. 8.4.3. Tolerance and unity in diversity Co-existence of staff from different backgrounds and orientations Emergence of a new culture and identity 8.5. To provide a supportive environment to all staff 8.5.1. 8.5.2. 8.5.3. Retention of staff Improved performance of staff Improved labour relations 8.6. To provide staff development to enhance instructional delivery to meet the needs of a diverse student population. 8.6.1. 8.6.2. Improved throughput and success rates in all programmes. Retention of students 8.3. To develop and enhance administrative leadership in both academic and nonacademic units. 8.2.1. 8.2.2. 8.2.3. 8.2.4. 8.3.1. Plan for monitoring, evaluating and reporting on learning and teaching and other activities. Improved throughput and success rates in all programmes Approved by Council on 14 March 2008 18 KPA STUDENT EXPERIENCE GOALS 9. To promote holistic student development and welfare. OBJECTIVES 9.1. To promote student academic development programmes EXPECTED OUTCOMES 9.1.1. Student academic development programmes 9.1.2. Infrastructure for student personal development 9.2. To promote student personal development and welfare 9.2.1. 9.2.2. Infrastructure for student personal development Student personal development 9.3. To plan and manage student enrolment in line with the national planning targets. 9.3.1. 9.3.2. 9.3.3. 9.4.1. 9.4.2. 9.4.3. 9.4.4. 9.5.1. Enrollment that is in line with set targets. Enrollment that is within WSU’s carrying capacity Improved throughput and success rates in all programmes. Seamless admission and registration process Superior customer value Enhanced image of the institution Institution of choice Improved quality of student services 9.6. To create for students an environment that is conducive to effective learning 9.6.1. 9.6.2. Conducive environment for effective learning Increase in throughput rates 9.7. To produce students with relevant and strong academic competencies for the competitive labour market. 9.7.1. 9.7.2. 9.7.3. Employable graduates Graduates with a competitive edge in the labour market Graduates who are critical agents for development 9.4. To plan for an effective and efficient student admission and registration process 9.5. To improve the quality of student services in line with affordable best practice. KPA GOALS OBJECTIVES EXPECTED OUTCOMES FINANCE MANAGEMENT 10. To improve WSU’s financial viability and sustainability 10.1. To develop systems that will provide accurate, reliable and relevant financial information timeously. 10.2. To make the institution increasingly selfsufficient by encouraging and implementing an entrepreneurial approach 10.1.1. 10.1.2. 10.1.3. 10.2.1. 10.2.2. Reliable and credible financial information Enhanced and informed decision-making. Accurate and timeous financial reporting. Increased third stream income Prudent use of existing resources Approved by Council on 14 March 2008 19 KPA INFRASTRUCTURE MANAGEMENT AND DEVELOPMENT GOALS 11. To provide and maintain appropriate and adequate infrastructure. 10.3. To plan for the optimal financial management and utilisation of University assets. 10.3.1. Efficient utilisation of university finances and assets. 10.3.2. Maximum value derived from the current assets 10.4. To develop a Black Economic Empowerment (BEE) compliant procurement policy 10.4.1. A BEE compliant procurement policy. 10.5. To leverage financial resources to maintain fiscal stability 10.5.1. Increased third stream income. 10.5.2. Improved and sustainable fiscal stability OBJECTIVES 11.1. To develop and implement a maintenance disaster management plan EXPECTED OUTCOMES 11.1.1. Functioning equipment and facilities 11.1.2. Derived value for money 11.1.3. Managed disaster when it occurs 11.2. To provide and improve incrementally the physical facilities of the University. 11.2.1. Incrementally improving physical facilities 11.2.2. Suitable facilities for students and staff 11.3. To provide a healthy, clean, safe and secure environment in all the campuses of the University 11.3.1. Conducive environment to learning and teaching 11.3.2. A healthy, clean, safe and secure university. 11.4. To support all university operations with efficient and effective Information and Communication Technology (ICT) services 11.4.1. Efficient and effective ICT services 11.4.2. Improved and efficient operations and services to students and staff 11.5. To ensure that all physical structures are compliant with legal and environmental requirements 11.5.1. Legally compliant physical structures 11.5.2. Accessible physical facilities to people with disabilities Approved by Council on 14 March 2008 20 KPA INNOVATION AND TECHNOLOGY KPA MANAGEMENT AND GOVERNANCE GOALS 12. To develop, adapt and apply appropriate technology. GOALS 13. To create and sustain efficient and effective management and governance of WSU 11.6. To provide all staff and students with appropriate learning and teaching, residential and recreational facilities 11.7. Policy on physical planning and space management 11.8. Learning and teaching facilities for staff and students. 11.9. Residential facilities for staff and students 11.10. Recreational facilities for staff and students OBJECTIVES 12.1. To introduce students and staff to the latest learning and teaching technology EXPECTED OUTCOMES 12.1.1. Latest technology used for learning and teaching 12.1.2. Skilled staff and students on technology. 12.2. To promote innovativeness 12.2.1. Increased new projects discovered by students and staff. 12.2.2. Unleashed creative potential of staff and students 12.3. To develop a plan that will promote the use of appropriate technology 12.3.1. 12.3.2. 12.3.3. 12.3.4. OBJECTIVES 13.1. To establish structures that promote good governance and management for both the academic and the non-academic sector EXPECTED OUTCOMES 13.1.1. Properly functioning academic and non-academic structures in place 13.1.2. Well-established and sustained good governance 13.2. To enhance Council support for the quality governance and oversight. 13.2.1. Quality governance processes 13.3. To enhance Management capacity to improve the quality of management at all levels of the University. 13.3.1. Quality management processes 13.4. To develop a delegation policy. 13.4.1. Delegation policy in place and applied 13.4.2. Devolved decision-making and fast-tracked service delivery. 13.4.3. Efficient and effective business processes. Technology-mediated learning and teaching and support services Inter-campus communication mediated by technology General business processes enabled and simplified by technology Multi-campus management made simpler by technology. Approved by Council on 14 March 2008 21 13.5. To encourage participative governance 13.5.1. Participative and democratic governance processes 13.5.2. Decisions and outcomes owned by the University community 13.6. To enhance communication, marketing and image of the university 13.6.1. Improved public image of the university 13.6.2. Attraction and retention of quality students and staff 13.6.3. Integrated communication and marketing of the university 13.7. To promote and embed a culture of planning at all levels and sections of the university 13.7.1. Institutional and cascaded planning at all levels and sections in all functional areas 13.7.2. Plans and programmes implemented. Approved by Council on 14 March 2008 22 Chapter 3: Transformation of WSU’s Academic Enterprise 4.1. Core-business Transformation 4.1.1. Context of academic enterprise transformation WSU, in terms of its vision, has positioned itself as a unique developmental university. It has identified its anchor niche areas as rural development and urban renewal and is positioning itself as a responsive, innovative, technological, scientific comprehensive and developmental university specializing in these two niche areas. It seeks to transform its Programme and Qualification Mix (PQM) to respond better to local, regional and national developmental imperatives. WSU wants to embed in its programmes entrepreneurship and the values Walter Sisulu stood for so that it is able to produce a new kind of graduate that is unique. While undergoing transformation the university also seeks to influence the transformation of society through conducting relevant research and producing a new kind of graduate that is able to offer alternative development solutions to society. It is also enhancing its capacity so that it can better respond and contribute to community development as part of its strategy to make a difference in the lives of the people. WSU needs to develop a new PQM. The existing PQM has been inherited from the merged institutions. The vision of WSU as a developmental university cannot and will not be achieved unless the university reviews its PQM. As a response to the vision and mission of the university, a new PQM of WSU will be developed in 2008. Once the PQM is approved, the curriculum content of programmes will be restructured to ensure that it addresses the desired outcomes as defined in the mission of the university. The PQM will be supported by research that is focussed on the identified niche areas of Rural Development and Urban Renewal. 4.1.2. List of Approved Academic Programmes and Qualifications by Faculty The list of existing programmes is provided for as annexure 1separately 4.1.3. Faculty Academic Programmes (2008 – 2017) Faculties have worked on their academic plans on the basis of the Neil Butcher and Associates recommendations and as well as on the basis of the vision and mission of the university. They have worked out a suite of programmes to be retained, reconfigured, discontinued and new programmes to be introduced as Approved by Council on 14 March 2008 23 from 2010. The list of these programmes is provided for in appendix B of Annexure 1. Further refinement of the PQM of the university will be done in 2008 and once approved by Council it will be submitted to the Department of Education for approval. The phasing out and phasing in of programmes will also be influenced by the new Higher Education Qualifications Framework (gazetted by the Minister in October 2007) to be implemented as from January 2009. 4.1.4. Academic Enterprise Architecture and Campus Reconfiguration WSU will be organised in terms of Faculties, schools, programmes and departments. As from 2008 WSU will reduce its number of Faculties to four namely: 1. Faculty of Business, Management Sciences and Law 2. Faculty of Education 3. Faculty of Health Sciences 4. Faculty of Science, Engineering and Technology Faculties will have their programmes spread in various campuses in line with the requisites of the IOP as contained in Annexure 2. 4.1.5. Enrolment Plan (Size and Shape) 4.1.5.1. Projected Student enrolments (2008 – 2010) WSU ORIGINAL ENROLMENT PLAN REVISED PLAN IN LINE WITH DOE PERFORMANCE TARGETS HEACOUNTS CONTACT MODE TABLE 3 CONTACT STUDENTS ONLY HEAD COUNT ENROLMENTS BY Average annual Planned Expected Enrolments 2006 2007 2008 2009 2010 increase enrolments 2006-2010 2008 Approved by Council on 14 March 2008 2009 2010 24 MAJOR FIELD OF STUDY Actual Figures SET 6825 7197 7230 7235 7247 0.42 7223 7622 7699 Business management 8089 8112 7749 7375 7025 -0.65 8150 8003 8151 Education 4673 4928 4950 4953 4962 0.29 5368 5716 5822 Other humanities 4668 4682 4472 4256 4054 -0.38 3660 2858 2329 Total 24256 24918 24400 23819 23288 -0.31 24400 24200 24000 Average REVISED PLAN IN LINE WITH DOE PERFORMANCE TARGETS Average WSU ORIGINAL ENROLMENT PLAN %HEADCOUNTS CONTACT MODE TABLE 3a percentage CONTACT STUDENTS ONLY %HEAD COUNT ENROLMENTS BY MAJOR FIELD OF STUDY Actual Figures Planned expected Enrolments 2006 2007 2008 2009 SET 28.1 28.9 29.6 Business management 33.4 32.6 Education 19.3 Other humanities Total Percentage enrolment enrolments 2010 2006-2010 2008 2009 2010 2006-2010 30.4 31.1 29.6 29.6 30.4 30 30 31.8 31.0 30.2 31.8 33.4 33.6 35 34 19.8 20.3 20.8 21.3 20.3 22 24 25 24 19.2 18.8 18.3 17.9 17.4 18.3 15 12 10 12 100.00 100.00 100.00 100.00 100.00 100.0 100 100 100 100 Approved by Council on 14 March 2008 Enrolment 25 4.1.5.2. Shape of WSU (2006 – 2010) Major Field of Study SET Business management Education Other humanities Total 2006 28.1 33.4 19.3 19.2 100 2010 30 35 25 10 100 4.2. Academic Support Services Transformation This section outlines the type of specific strategic initiatives on which the institution will embark to deliver on the strategic direction of the university outlined in Chapter Three of the plan. These strategic initiatives have also been informed by the environmental context analysis outlined in Chapter Two. These types of initiatives will be implemented at a university level and are not necessarily unit or faculty plans but are university initiatives to be implemented across units and faculties. Faculties and units strategic plans will be informed by these Plans. This means that Faculties and Units are expected to incorporate these specific strategic initiatives into their plans. The specific strategic initiatives have been designed in line with the principle of SMART 2. They are also directly aligned to WSU Goals and Objectives e.g. WSU.O.1.1, which refers to WSU Objective 1 of Goal 1. 4.2.1. Learning and Teaching Development Plan KPA Curriculum Restructuring & Programme Development WSU Objective WSU.O.1.1. – 1.4. WSU.O.3.1. Staff Academic Development WSU.O.3.3. – 3.4. 2 Strategic Initiatives Review programmes for viability and mission compliance Develop new programmes Introduce new programmes as prioritised Develop a staff academic development strategy Strategic Measures/Indicators Completion of the review process within timeframes Approval of the new PQM by DoE Introduction of programmes at the set timeframes Approved staff academic development strategy SMART is an acronym for: Specific, Measurable, Achievable, Realistic, and Time-bound objectives and strategic initiatives. It is widely used by organisations as a planning tool. Approved by Council on 14 March 2008 Timeframes/Year/s 2008 2008-2010 2010 – 2017 2008 26 Student Throughput and Retention Student Career Guidance and Development Schools and FET Colleges Liaison WSU.O.2.1.-2.4 Implement the throughput strategy % improvement of throughput annually 2008-2010 WSU.O.1.5. Develop a student career guidance and development plan Approved plan within timeframes 2008 WSU.O.6.1. & 6.3. Forge links with FET Colleges Implementation of the MoU with FET Colleges Identification of strategic schools. 2008 On-going 2008-2012 Strategic Measures/Indicators % increase of staff/students involved in research % annual increase in research output % annual increase of students involved in research Increased number of faculty support interventions Increased number of faculties engaged in research Timeframes/Year/s 2008 – 2015 Develop links with targeted strategic schools in the immediate vicinity of WSU 4.2.2. Research Development Plan KPA Research Development WSU Objective WSU.O.4.1 – 4.4. Strategic Initiatives Create a conducive environment for research Incrementally improve research output Increase student involvement in research activities Increase and strengthen the capacity and number of faculties involved in research 2008- 2015 2010 -2015 2008 – 2012 4.2.3. Community Engagement and External Linkages Plan KPA Community Engagement WSU Objective WSU.O.5.1. – 5.8. Strategic Initiatives Embed community engagement in all faculties Develop a strategy and policy on community engagement Expand Service Learning module and WIL in all programmes in all faculties Encourage faculties to engage in community based research Strategic Measures/Indicators Increased number and level of faculty community engagement activities Approved strategy and policy on community engagement. % annual increase of programmes with service learning module and WIL % annual increase of faculties’ engagement in community based activities Approved by Council on 14 March 2008 Timeframes/Year/s 2008 2008 2009 – 2017 2008 – 2017 27 External Linkages WSU.O.6.1. – 6.4. Provide short learning programmes to address community needs Activate and strengthen existing linkages Initiate new linkages in strategic areas Mobilise and solicit externally funded projects for institutional development Develop a policy on internationalisation Introduction of short learning programmes and its % increase annually A plan to activate and strengthen linkages Active linkages % annual growth of linkages % annual increase in externally funded projects 2008 – 2017 Approved policy on internationalisation 2008 Strategic Measures/Indicators Quantifiable and assessable improvement in library technology, holdings and facilities Quantifiable and assessable improvement in library technology, holdings and facilities Existence of tools to do research Timeframes/Year/s 2009-2015 2008 -2010 2008 – 2012 2008 – 2017 4.2.4. Library and Information Services Plan KPA Provision and management of information sources and infrastructure WSU Objective WSU.O. 3.2. Strategic Initiatives Build new library structures. Upgrade the existing library structures 2008-2012 2009 – 2017 WSU.O.4.1. Provide necessary tools to do research WSU.O.2.1 Encourage critical thinking through Information Literacy Programmes Existence of Information literacy programmes 2008 – 2017 Strategic Initiatives Develop an integrated quality management strategy Implement the strategy and embed quality in all processes Develop an integrated quality management strategy Implement the strategy and embed quality in all processes Strategic Measures/Indicators Approved strategy within timeframes Institutionalisation of the strategy in all units and faculty Strategic Plans Timeframes/Year/s 2008 2008 – 2010 4.2.5. Quality Management Plan KPA Integrated Academic Quality Management Integrated Support Services Quality Management WSU Objective WSU.O.7.1. - 7.3. Approved by Council on 14 March 2008 Approved strategy within timeframes Mainstreaming of the strategy in all section and faculty Strategic Plans 2008 – 2010 28 4.2.6. Rural Development Plan KPA Fore-grounding rural development WSU Objective WSU.O. 5.3 – 5.8. Strategic Initiatives Develop a coherent strategy on rural development Strategic Measures/Indicators Approved strategy within timeframes Timeframes/Year/s 2008 Implement the rural development strategy Mainstreaming of the strategy in faculty Strategic Plans 2008-2017 Develop university policies on rural development Approval of the policies within time-frames 4.2.7. Urban Planning and Development Plan KPA Establishment and development of the Centre for Urban Renewal and Spatial Development WSU Objective WSU.O.1.1. – 1.3. Strategic Initiatives Establish a Centre for Urban Renewal and Spatial Development Develop and implement a strategy on Urban Renewal and Spatial Development Strategic Measures/Indicators Approved founding document for the Centre Staffing of the Center Approved strategy Mainstreaming of urban renewal and spatial development into relevant faculty plans Approved by Council on 14 March 2008 Timeframes/Year/s 2009 2009 – 2012 29 Chapter 4. Transformation and Development of Core-Business Enablers This section outlines the type of specific strategic initiatives on which the institution will embark to deliver on the strategic direction of the university outlined in Chapter Three of the plan. These strategic initiatives have also been informed by the environmental context analysis outlined in Chapter Two. These types of initiatives will be implemented at a university level and are not necessarily unit or faculty plans but are university initiatives to be implemented across units. Faculties and Units strategic plans will be informed by these Plans. This means that Faculties and Units are expected to incorporate these specific strategic initiatives into their plans. The specific strategic initiatives have been designed in line with the principle of SMART objectives. They are also directly aligned to WSU Goals and Objectives e.g. WSU.O.9.2. which refers to WSU Objective 2 of Goal 9. 5.1. Student Services Plan KPA Students Recreation WSU Objective WSU.O. 9.2. Students Wellness WSU.O. 9.2. Strategic Initiatives Provide student recreational facilities and programmes Provide primary health services to all students Strategic Measures/Indicators Implementation of the plan Timeframes/Year/s 2010 – 2015 Accessible primary health services to all students. 2008 – 2012 Provide a student welfare support system Provide leadership development programmes to students Develop and implement a holistic HIV/AIDS strategy Social assistance for needy students % annual increase of student leadership development programmes Approved strategy within timeframes Implementation of the strategy within timeframes % triennial increase of sport facilities 2009 – 2012 2008 – 2010 % triennial increase of student accommodation to the national benchmark % increase of the number of students that have received the services Balanced ratio of counselors to students Existence of a dedicated office 2008 – 2017 Students Development and Governance HIV/AIDS WSU.O. 9.2. Students Sports Development Students Residences WSU.O. 9.2. Provide sports facilities WSU.O.11.6. Develop student accommodation Students Counseling Support Services WSU.O. 9.2. Provide counseling and support services to all students Students International Services WSU.O.6.2. Provide a streamlined international service for students WSU.O. 9.2. Approved by Council on 14 March 2008 2008 – 2012 2008 – 2017 2008 - 2017 2009 30 5.2. Human Resources Management and Development Plan KPA Staff Recruitment and Retention Employment Equity WSU Objective WSU.O.8.1. Strategic Initiatives Develop a staff recruitment and retention strategy Strategic Measures/Indicators Approved strategy within timeframes Timeframes/Year/s 2008 WSU.O.8.1. Develop an equity plan 2008 Human Resources Development Organisational Development & Culture WSU.O.8.2. – 8.6. Develop and implement an integrated staff development strategy Develop an organisational development strategy Approved equity plan % annual improvement of the equity profile of WSU. Approved strategy within timeframes. Approved organisational development strategy 2009 Develop a change management strategy Existence and implementation of a change management strategy 2008-2012 Develop and implement a performance management system Comply with occupational health and safety requirements Finalise the development of an integrated HIV/AIDS strategy Develop an Employee Assistance Program (EAP) Approved performance management system 2008 % improvement of WSU compliance profile to OHSA prescriptions Approved strategy within timeframes 2008 Existence of the EAP 2008-2009 WSU.O.8.4. – 8.5. Harmonise conditions of service & salaries Harmonised conditions of service and salaries 2008 -2010 Existence and implementation of the plan. 2008 – 2009 WSU.O.8.3. – 8.6. Develop a comprehensive communication plan on HR matters Develop a labour relations strategy Develop a customer focused business processes Existence of approved strategy Existence of a customer focused business processes Conduction of annual staff satisfaction surveys 2008 -2009 2008-2009 WSU.O.8.3. & 8.5. Staff Wellness and Safety Employment relations Customer Focused Business Process WSU.O.8.4. – 8.5. Run annual staff satisfaction surveys Approved by Council on 14 March 2008 2008 – 2012 2008 – 2010 2008 2008 – 2017 31 5.3. Financial Management Plan KPA Financial Management WSU Objective WSU.O.10.1. & 10.3. Strategic Measures/Indicators Approval of a strategic budget by Council Adoption and implementation of the model by management Adoption and implementation of the model Adoption and implementation of the third stream income strategy Timeframes/Year/s 2008 2008 WSU.O.10.2. & 10.5. Strategic Initiatives Align budgeting to planning Develop a resource allocation model for effective utilization of financial resources Develop a costing model for programmes Develop a strategy to manage third stream income Third Stream Income Generation WSU.O.10.3. WSU.O.10.3. Supply Chain Management (SCM) WSU.O. 10.4 % improvement of third stream income in line with set IOP targets Reduction of student debt by 20% annually Approved and implemented strategy Consolidated and up to date Asset Register Measurable compliance to the policy Approved and implemented strategy in line with budget 2008 – 2012 Debt Management Asset Management Develop and implement fundraising targets for the university as set out in the IOP Develop a debt recovery management strategy Develop an asset management strategy Aggressively implement the SCM policy Develop a Supply Chain Management strategy 2008 2008 2008 – 2012 2008 2008 – 2017 2008 5.4. Information and Communication Technology Plan. KPA Information and Communication Technology Management and Development WSU Objective WSU.O.12.1. WSU.O.11.4. WSU.O.12.2. Strategic Initiatives Deploy technology for learning, teaching and research Develop an innovation hub in collaboration with public and private sectors Strategic Measures/Indicators % annual improvement of learning and teaching technology Funding proposal developed Existence of the Hub within timeframes Timeframes/Year/s 2008 – 2015 WSU.O.12.3. Increase the ratio of students to computers to 5:1 % annual improvement of the ratio of students per computer Audit confirming the full utilisation of existing technology Existence of a management information system 2008 – 2017 Optimal access and use of the existing technology Improve the reliability of management information systems Approved by Council on 14 March 2008 2010 – 2015 2008 2008 – 2010 32 Develop a disaster risk management system Existence of the system 2008 Strategic Measures/Indicators Approved marketing strategy within timeframes Approved communication strategy within timeframes Marked improvement of the role of Alumni annually Enhanced value of the brand % annual increase in donor funding Operational WSU foundation Timeframes/Year/s 2008 2008 Strategic Measures/Indicators % triennial improvement of learning and teaching facilities % triennial improvement of sports, recreational facilities and infrastructure for learning and teaching Approved migration strategy Completion of the consolidation process within timeframes Completion of construction Timeframes/Year/s 2008 – 2017 % triennial improvement of learning and teaching facilities 2008 – 2017 5.5. Marketing, Communication and Development Plan KPA Integrated Marketing, Communication and Development WSU Objective WSU.O.13.6. Strategic Initiatives Develop an integrated marketing strategy Develop an integrated communication strategy Engage WSU Alumni Strengthen the brand of the university Develop an integrated Resource Development/Mobilisation strategy 2008 -2012 2008 – 2017 2008 5.6. Physical /Spatial Development and Management Plan 5.6.1. Facilities Plan KPA Buffalo City Campus WSU Objective WSU.O.11.5. – 11.6. Strategic Initiatives Provide adequate facilities for learning and teaching Provide adequate sports, recreational facilities and infrastructure for learning and teaching and administration Consolidate delivery sites and programmes in line with the IOP Butterworth Campus Develop a purpose built learning and teaching facility for SET (Technopark) Provide adequate facilities for learning and teaching Approved by Council on 14 March 2008 2010 – 2017 2008 – 2012 2008 – 2017 33 Provide adequate recreational facilities for staff and students Consolidate delivery sites and programmes in line with the IOP Mthatha Campus Enhance facilities for learning and teaching Provide adequate recreational facilities for staff and students Provide adequate facilities for learning and teaching for Health Sciences in collaboration with the provincial government Relocate the campus to an appropriate site Queenstown Campus % triennial improvement of recreational facilities Approved migration strategy Completion of the consolidation process within timeframes % triennial improvement of learning and teaching facilities % triennial improvement of recreational facilities Completion of construction Identification and acquisition of the site Relocation plan 2010 – 2017 2008 – 2012 2008 – 2017 2010 – 2017 2009 – 2013 2009 5.6.2. Residence development plan KPA Buffalo City Campus WSU Objective WSU.O.11.2, 11.3, 11.5, 11.6 Strategic Initiatives Develop student and staff residences Strategic Measures/Indicators Completion of construction of residences Timeframes/Year/s 2009 – 2017 Butterworth Campus Queenstown Campus WSU.O.11.2, 11.3, 11.5, 11.6 WSU.O.11.2, 11.3, 11.5, 11.6 WSU.O.11.2, 11.3, 11.5, 11.6 Completion of construction To be determined by the successful relocation of the campus Completion of construction Completion of construction 2008 – 2012 2009 – 2017 Mthatha Campus Develop student and staff residences Develop residences subject to a successful relocation of the campus to an appropriate site Develop student and staff residences Develop residences for Health Sciences students through funding from the DoH ( provincially) Approved by Council on 14 March 2008 2009 – 2017 2009 34 5.6.3. Estates and Technical Services plan KPA Estates and Technical Services management WSU Objective WSU.O.11.3. Strategic Initiatives Create consciousness about the value of WSU’s resources Develop a Disaster/Risk Management Plan ( electricity, water, etc) Develop a model for planning and management of space Refurbish buildings using DoE Funds Strategic Measures/Indicators Existence of an awareness programme Implementation of the programme Existence of the plan Timeframes/Year/s 2008 Existence of the model 2008 2008 – 2012 WSU.O.11.5. Refurbish buildings for legal compliance using DoE Funds WSU.O.11.3 Harmonise provision of services ( in- house or outsource) Existence of the refurbishment plan Refurbishment of buildings in line with the plan Existence of the refurbishment plan Refurbishment of buildings in line with the plan Existence of a harmonisation plan Completion of harmonisation within timeframes WSU Objective WSU.O. 9.4. & 9.5 Strategic Initiatives Develop and review annually a registration plan WSU.O.13.1. Enhance academic administration structures Strategic Measures/Indicators Existence of an annually reviewed registration plan Existence of a plan to enhance academic structures WSU.O.11.1. WSU.O.11.6. WSU.O.11.2. 2008 2008 – 2012 2008 – 2010 5.7. Academic Administration Plan KPA Customer Centred Administration Approved by Council on 14 March 2008 Timeframes/Year/s 2008 On-going 2008 35 5.8. Institutional Planning and Enrolment Management Plan KPA Strategic Planning WSU Objective WSU.O.13.7. Strategic Initiatives Embed a culture of planning at WSU Strategic Measures/Indicators Existence of institutional, faculty and unit Strategic Plans Alignment of the institutional processes to the strategic plan Implementation of the plans Existence of annual institutional, unit and faculty performance reports Timeframes/Year/s 2008 2008 – 2010 2008 – 2010 2008 – 2010 Academic Planning and Enrolment Management WSU.O.9.3. WSU.O.3.2 & 3.6. WSU.O.6.2. Institutional Research WSU.O.12.3. Develop enrolment plans in line with institutional capacity and national targets Improve access especially with regard to gender and disability Increase the participation of international students to 5% of the total enrolment by 2015 Existence of annual enrolment plans 2008 – 2010 % increase of the participation of students in these categories % annual increase of the participation of international students 2008 – 2010 Develop a reliable management information system Existence of the system 2008 – 2010 Strategic Initiatives Streamline governance committees Strategic Measures/Indicators Completion of the review within stipulated timeframes Implementation of the review Existence of the project plan Finalisation of appointments Timeframes/Year/s 2008 2008 – 2015 5.9. Governance and Management plan KPA Corporate Governance WSU Objective WSU.O.13.1. Speed up the finalization of substantive appointments at all levels Approved by Council on 14 March 2008 2008 36 Corporate Management WSU.O.13.1. – 13.5. Streamline management committees 2008 Strengthen participative governance Completion of the review within stipulated timeframes Implementation of the review Completion of a review on management systems and processes Implementation of the outcomes of the review Approval of the policy within timeframes Implementation of the policy % improvement in ownership of decisions WSU.O.13.2. Develop a comprehensive support system for council Existence of the system 2008 WSU.O.13.3. Strengthen communication between statutory structures and the university community Campus Management WSU.O.13.3. Audit and Risk Management WSU.O.13.1. Develop an appropriate model for multi-campus management Develop an Audit and Risk Management Plan Identify and fill gaps in management systems and processes Develop and implement a delegation policy Corporate governance & management support 2008 – 2010 2008 2008 Improvement of awareness on decisions taken by statutory structures Improvement of relations between statutory structures and the university community Approval of the model 2008 Approval of the Plan 2008 Approved by Council on 14 March 2008 2008 37 Chapter 5: Implementation and Review of the Strategic Plan 6.1. Implementation Mechanism 6.1.1. Integration of Planning and budgetary cycles The linkage, integration and inter-dependency of planning priorities with budgetary priorities most clearly communicates to all stakeholders the University’s determined commitment to its own planning objectives, as well as optimising the prospects for achievement of specific goals. In an environment of limited resources, the allocation of scarce funding for selected objectives should always reflect strategic prioritisation and balance between university-wide obligations and targeted aspirations. Put simply, the University should put its resources where its plans indicate priorities. 6.1.2. Strategic Alignment of Performance Management System with Planning Reasonable alignment of individual staff development and performance goals, organisational unit objectives and the strategic directions of the University is likely to lead to optimised personal job satisfaction, maximised unit performance and the enhancement of University achievements overall. Once the Strategic Plan is in place a performance management system has to be put in place for staff. 6.1.3. Development of an Implementation and Accountability Framework The implementation framework will be categorised into three areas: the annual operating plan which will outline priorities for the year, the faculty and unit plans template which will be aligned to the overall operating plan and which will also have specific faculty and unit priorities and a strategy and budget implementation framework which will be align budgets to the strategic plan. Faculties and units will be expected to submit quarterly performance reports to the executive management which will report to council through its committees on the performance of the university against its annual operating plan. This mechanism will also serve the purpose of annual monitoring and evaluation of the implementation of the plan. 6.1.4. Development of a Medium Term Strategic Framework (Three Years) The Plan will be developed once the ISP is approved by Council 6.1.5. Development of a Medium Term Expenditure Framework (Three Years) The Plan will be developed once the ISP is approved by Council Approved by Council on 14 March 2008 38 6.1.6. Development of Annual Operating Plans (AOP) Sometimes called Cost Centre Plans, Unit Plans address and give effect to the Strategic Directions and the Functional Plans, but would also normally incorporate distinctive aspects of the operations of each particular Unit. It would comprise a vision statement, goals, strategies, targets, responsibilities, projected timelines and key performance indicators. It may also include or refer to specific sub-units components (e.g. ‘School’ Plans or ‘Section’ Plans). These are the focused ‘action plans’ for a twelve month period. They would comprise a University-wide AOP and separate Faculty/Unit AOP’s, in which strategic priorities are directly linked to budget priorities for the immediate future, appropriate resources are identified, clear responsibilities and accountabilities are allocated, and precise timelines are listed, with automatic review as part of the year cycle of “PLAN-DO-REVIEW”. Operating Plans should be brief and concise. The University AOP would be a transparent and public document incorporating explicit responsibilities for the strategic management team of the University. The University AOP will be submitted to Council annually for approval by the Vice Chancellor. It is this document that will be linked to the annual budget of the University 6.2. Review Mechanism 6.2.1. Review Cycle It is vital that the integrated “PLAN-DO-REVIEW” cycle is incorporated into the normal operations of the whole university. The ten year Strategic Directions/Plan documents’ formal review should overlay the three year formal review cycle for Functional and Faculty Strategic Plans. The Faculty/Unit Plans will contain one to three year performance targets linked to Three Year Strategic Enrollment Plans. Effective strategic management and implementation of the Plans will then require regular monitoring and assessment which is predictably brought to Council for information and comment where appropriate. Formal reviews will be scheduled in sufficient time to ensure comprehensive revision and update within the published timelines of the cycles and plans. The integration of the planning and review cycles within annual cycles is vital, and the Annual Operating Plans will follow the “Plan-Do-Review” cycle in a year frame. Approved by Council on 14 March 2008 39 A yearly Planning and Review Cycle would appear as: Jan to March: The Vice-Chancellor announces the University Annual Operating Plan to the university community, emphasising priorities for the current year. Annual Operating Plans, drafted late last year, now finalised. Units and Faculties finalise previous year performance reviews and revise targets for the year on the basis of performance reviews. April to June: Functional Plans are refined and updated as needed; budgetary information and planning outcomes for the previous year are reviewed; updates, reviews and information on selected Key Performance Areas presented to Council (through the middle of the year). Annual report of the university is developed. Planning guidelines for the following year are issued July to Sept: Annual Operating Plans monitored; financial performance analysed in relation to strategic as well as accounting objectives. Planning for the following year commences. First draft strategic budget is submitted to Council Oct to Dec: Strategic priorities are finalised for the following 12 months in line with Strategic Directions and Functional Plans; budgetary alignment with strategic priorities; Budget finalised for the following year; current Annual Operating Plans reviewed and AOP’s for next year prepared. In addition, monitoring of performance and outcomes against objectives and targets will occur throughout the year, but with explicit focus on the preceding year’s AOP’s in the first quarter. A detailed formal review of each Unit’s performance against planning targets for the previous year would also occur each year prior to budgetary revisions in a three year Projected Budget framework and in the context of reviewing the AOP’s. These will be in line with management reports to be submitted to executive management at least quarterly for review Approved by Council on 14 March 2008