Local Supervising Authority Supervisory Investigation Report Midwife Firstname Surname (Separate report for each midwife) NMC PIN: Report written by – First name Surname Supervisor of Midwives appointed to Date of final submission to LSAMO: Page 1 of 21 Local Supervising Authority Contents page Contents page.................................................................................................. 2 Section 1 – Summary of concern/incident ………………………………………..3 Section 2 – Midwife personal details (EACH MIDWIFE TO HAVE A SEPARATE REPORT) ..................................................................................... 6 Section 3 - Supervisory investigation report ..................................................... 8 Recommendation to the LSA ........................................................................ 11 Appendix 1 – Chronology of LSA investigation process followed…………. 14 Page 2 of 21 Section 1 – Summary of concern/incident 1.1 Summary of the case Short description of incident(s) (There may be more than incident that needs description. Use initials for the mother and the baby and include case records identifier). Hospital number mother – Hospital number baby – Exact date(s) & Time(s) Location of where incident Name of ward/area Address Location where incident occurred Witnesses: List all staff involved and their job titles and include their contact details Name PIN number Job Title Page 3 of 21 Contact Details 1.2 Facts of the case with SoM review against best practice standards Detailed chronology of clinical care (timeline) Guidance (For each period if all the care met current best practice standards then a detailed chronology is not required. For example antenatal care no concerns identified.) Date Chronology & time Summary of midwifery clinical assessments undertaken Antenatal Intrapartum Postnatal (MOTHER) Postnatal (BABY) Other incidents Page 4 of 21 Supervisor of Midwives critique of care with good practice any concerns identified 1.3 Investigation of the facts (list all documents reviewed as part of this investigation) Maternity Records Tick all that apply for this investigation Antenatal records Labour and delivery notes Midwifery and clinical notes Vaginal examination forms Partogram CTG traces Postnatal records hospital Midwifery postnatal notes Infant record Test results Haematology Blood gas analysis Microbiology Serology Imaging – antenatal ultrasound Drug prescription and IV administration sheets Discharge summaries Root cause analysis investigation report List any other document below: Page 5 of 21 Section 2 – Midwife personal details Complete/check with midwife at interview Each midwife to have a separate report Name of Midwife: Date of Birth: NMC PIN: Date of registration: Date of annual payment due: Date of Intention to Practise (ItP): Month/Year 3 yearly Notification of Practice due: Home address: Post Held: Band: Place of Employment: Work address: Place of midwifery education / training Date training completed: Relevant brief employment history: Page 6 of 21 Relevant supervisory history: [This includes any previous investigations, previous concerns about practice, PREP. The named SoM to submit a formal report to this effect]. Page 7 of 21 Section 3 - Supervisory investigation report (The standards that the NMC upholds and requires of midwives, and which the public is entitled to expect, are set out in:- The Code: Standards of conduct performance and ethics (NMC 2008), Midwives rules and standards (NMC 2012) Record keeping: Guidance for nurses and midwives (NMC 2009) Standards for medicines management (NMC 2007) Raising and escalating concerns: Guidance for nurses and midwives (NMC 2009) Standards for pre-registration midwifery education (NMC 2009) The PREP handbook (NMC 2011) 4.1 Area of commendable/notable practice identified List areas of commendable/notable practice identified Link to NMC Standards Evidence (maternal record/witness statement/ interview records) Page 8 of 21 4.2 Areas of concern (If you have identified that a midwife has failed to do something then you also need to demonstrate that there was an obligation for that to happen) Alleged area of concern identified [State the concern and why it is important]. Link to NMC standards The Code/Midwives Rules A midwife must be capable of meeting the competencies and essential skill clusters set out in Standard 17 of Standards for pre-registration Midwifery education (NMC 2009) that are within her scope of practice. Evidence (clinical records/account of events/ interview records) Review of facts Records that support the allegation What standard did the midwife fail to uphold and where is the evidence to support the allegation? What was the standard of care that you would expect from a reasonable responsible midwife? Assessment of continuing fitness to practice Interview – discussion of conduct and competence and any mitigation Learning needs identified (Was this a competence issue (knowledge/skills) or was this misconduct)? Page 9 of 21 Mitigation Mitigation (Consider previous history, reflection, insight and practice of the midwife) Human factors identified (Identify if – ill, hungry, angry, late, tired stressed and impact on workload) System delivery problems identified Governance problems identified Repeat this section for each area of concern Page 10 of 21 Recommendation to the LSA Recommendation to Local Supervising Authority: In summary On consideration of all the facts and evidence, it is my recommendation at the end of this investigation, that for this midwife There should be no further action as evidence was found that NMC standards had been upheld at all times. There should be a local action plan (for minor mistakes) as there was evidence that NMC Standards were not upheld but this could be remediated with named Supervisor of Midwives. The suggested learning outcomes should include:o There should be a Local Supervising Authority Practice Programme as assessment and development of the midwife’s practice is required as NMC Standards were not upheld consistently. The period of the programme should be for maximum 450 hours). hours (minimum 150 Suggested learning objectives/outcomes should include:o There should be a referral should be made to the Nursing and Midwifery Council and the LSA should consider whether to suspend the midwife from practice. Process for appeal The midwife may appeal any recommendations made and can do so in writing to the LSAMO within 10 days of receipt of this report. Investigating SoM Name: ……………………………………………………………….. Page 11 of 21 Signature:…………………………………………………..………... Date:………………………………..……………………….…….. Date report agreed………………………………… LSAMO name………………………………… Signature………………………………… Page 12 of 21 Appendix 1 Chronology of LSA investigation process followed; this is the master process document for the investigating SoM. All supervisory activities and delays such as extra interviews, email contacts, annual leave, sickness must be recorded at the step in the process it occurred. This should be done by adding in an extra row and detailing: Date; Event; SOM Commentary and Appendix (reference to documents e.g emails, letters phone calls, texts). Investigation process steps Outcomes for each step Supporting documents and information This process has been written to meet with the NMC LSA standard 1.1 “LSAs must provide for an open, transparent fair and timely processes that stand up to external scrutiny” Stage one - setting up the investigation Step 1 Inform the LSA/LSAMO via the LSA database that a supervisory investigation is being undertaken. You may in addition contact the LSAMO by email/phone to discuss the incident and the plan for the investigation. Terms of reference may need to be written if there are several serious incidents or if the investigation is complex. The LSA must monitor the progress of all current investigations as this is reported to the NMC on a 1/4rly basis. Step 2 Investigating SoM to establish a chronology of all key investigation events (dates letters sent, dates advice sought Page 13 of 21 LSA database completed Link to database Date: http://www.midwife2.org.uk/ Name in full: Sign: Read guideline and have available SoM must use LSA procedures for investigation Investigation process steps Outcomes for each step This process has been written to meet with the NMC LSA standard 1.1 “LSAs must provide for an open, transparent fair and timely processes that stand up to external scrutiny” etc.). and follow all the steps The aim is to complete the investigation within 45 working days (this means that the final report should be with the LSAMO within 30 working days). http://www.lsamoforumuk.sc ot.nhs.uk/guidelines.aspx Step 3 Inform the employer of the need to initiate a LSA Name of line manager: investigation. The aim of the letter is to discuss any practice concerns with the employer who, after discussion with the SoM, Date of meeting: must consider whether continuance at work is appropriate. Follow up letter/email sent date: Record actions taken: Step 4 The LSA has a duty to ensure that investigations are properly resourced. The SoM should negotiate protected time and should inform the LSAMO if resources are an issue. Supporting documents and information Number of days negotiated = Stage two - collecting the evidence Step 5 Review documentation and gather information and relevant facts (records, incident forms, clinical guidelines, off duty rotas etc.). Page 14 of 21 Investigation process steps This process has been written to meet with the NMC LSA standard 1.1 “LSAs must provide for an open, transparent fair and timely processes that stand up to external scrutiny” Step 6 Commence an incident timeline of key events. Outcomes for each step Supporting documents and information Incident time line commenced date: Section 2 of this report Establish the facts through various means of data collection starting with the medical records. • Compile a time line of the key clinical events • Establish from the time line the critical factors that may have impacted on the outcome (care delivery problems or service delivery problems). • For each of the critical factors establish immediate and root causes and prepare any questions that you may wish to ask the midwife at interview. Step 7 Inform the midwife (and named SoM) in writing of:a. The issues/concerns that are being investigated. b. The need to complete a factual account of events that provides any additional information that is not included within the clinical records. This should be provided before the interview but receipt of this should not delay the interview. c. A suggested date for the investigation interview. d. Where she can obtain a copy of the LSA investigation process. Time line complete date: Interview schedule commenced: Date letter sent: Confirm copy sent to named SoM: website: http://www.lsamoforumuk.scot.nhs.uk/guidelines.aspx e. The potential recommendations/outcomes following an Page 15 of 21 Template letter step 7 Upload letter to LSA database Investigation process steps Outcomes for each step This process has been written to meet with the NMC LSA standard 1.1 “LSAs must provide for an open, transparent fair and timely processes that stand up to external scrutiny” investigation. Step 8 (see guidance in Appendix 1) Consider whether it is appropriate to inform the woman (or her family) that an investigation is underway and then obtain an account from the woman if appropriate. Please ALWAYS contact LSAMO prior to contacting the woman or her family. Contact LSAMO date: The SoM team may want to identify a separate SoM to act as the “family liaison” after identification of the serious incident to provide them with support. Name of SoM family liaison: Actions taken: If the clinical records are going to be sent to the NMC the LSA must seek permission from the family before sending them. Guidance for named SoM to support midwife under investigation The LSA advise that the named SoM:1. Makes initial contact with the midwife to offer support and to set up a meeting. 2. Meets with the midwife to discuss the incident, to assist with writing a factual account, to identify any development needs (it is suggested that the named SoM develops a draft action plan and takes a copy to the investigation interview). 3. Make sure the midwife understands the investigation Page 16 of 21 Supporting documents and information Investigation process steps Outcomes for each step Supporting documents and information Dates and names of any persons: 1. 2. 3. 4. Template letter step 9 This process has been written to meet with the NMC LSA standard 1.1 “LSAs must provide for an open, transparent fair and timely processes that stand up to external scrutiny” process. 4. Attends the investigation interview with midwife as support. 5. Assists with making sure any identified development needs are met. Step 9 (see guidance in appendix 2) Request a factual account of events from any other relevant individuals involved (Dr’s, nurses, paramedics and maternity support workers). Step 10 Inform the LSAMO and midwife if there are any delays over the investigation 45 day period. Date LSAMO informed Date midwife informed Actions taken: Step 11 Prepare a schedule of questions to discuss with the midwife at interview. Step 12 (see guidance in appendix 3) Interview(s) with midwife/midwives. LSAMO will review draft questions if requested. Date of interview: Page 17 of 21 Upload to database Investigation process steps Outcomes for each step Supporting documents and information Date interview notes sent: Upload to LSA database This process has been written to meet with the NMC LSA standard 1.1 “LSAs must provide for an open, transparent fair and timely processes that stand up to external scrutiny” The aim of the interview is to gather facts relating to the incident in order to assess the competence and conduct of the midwife. . Step 13 Compile interview notes and send to midwife for agreement and signing for accuracy (or send digital recording to midwife if used). The Investigating SoM should agree with the midwife the process by which she wishes to receive feedback and recommendations from the investigation. Stage 3 – conclusions Step 14 Review and analyse all factual information and decide whether the investigation is complete. The SoM may want to interview the midwife a second time if additional information has become available or if points need to be clarified. Start to formulate conclusions. The SoM should consider seeking external professional advice if health issues have been identified (occupational health assessment). Step 15 Complete the investigation report and outcome summary letter/report within 30 working days and send to the Page 18 of 21 Investigation process steps Outcomes for each step This process has been written to meet with the NMC LSA standard 1.1 “LSAs must provide for an open, transparent fair and timely processes that stand up to external scrutiny” draft to LSAMO (allow time for LSAMO to review and return report). The LSAMO should review the process of the investigation and recommendations made and assess whether they are proportionate. The aim of the investigation is to assess continuing fitness to practise. LSAMOs play a major role in managing the threshold at which cases are referred to the NMC. (Reports must be sent from secure email account) The LSAMO must agree the final version of the report before it is sent to the midwife. Step 16 Agree the final report recommendations with LSAMO and also all recommendations made within the outcome summary letter/report to the provider organisation. Step 17 At interview the Investigating SoM should have agreed with the midwife the process by which she wishes to receive feedback and recommendations from the investigation. The midwife also needs to be informed in writing of any recommendations and the process for any appeals. Step 18 If involved, the SoM must inform the family of the recommendations made on conclusion of the investigation. The investigation report is the property of the LSA and the SoM Date for meeting: OR Date report sent: Date: Page 19 of 21 Supporting documents and information Investigation process steps This process has been written to meet with the NMC LSA standard 1.1 “LSAs must provide for an open, transparent fair and timely processes that stand up to external scrutiny” must discuss with the LSAMO what reports are to be made available to the woman and her family as the midwife has a right to confidentiality. Step 19 Record completion of the LSA investigation on the database. Step 20 Send an outcome summary letter/report to Head of Midwifery (HoM) and Director of Nursing (DoN). Outcomes for each step Comments: Date: Date: This letter/report must include the service and organisational contributing factors and any changes that the investigating SoM perceives should be implemented as action plans should be developed. Good/notable practice should be identified within the outcome summary letter. The LSA must inform the HoM/DoN if other health care regulators are going to be informed of concerns identified. Step 21 In order to take the supervisory recommendations forward the investigating SoM, Midwife and Named SoM must meet and agree the learning objectives/outcomes (Local action plan or LSA Practice Programme). Step 22 The LSA, through the local SoM team, will follow up whether systems and/or governance actions/recommendations made are implemented in a timely way. If LSAPP recommended date set to discuss with midwife: List actions that need to be followed up: Page 20 of 21 Supporting documents and information Page 21 of 21