Topic 4: Lecture Notes Re. Monopolistically Competitive Markets I. Market Characteristics: E.H. Chamberlin (1933) coined the term “monopolistic competition” to cover market situations lying between perfectly competitive markets and monopoly. The term was designed to emphasize the monopolistic aspect of the firm’s sole control of its own differentiated (non homogeneous) product and the competition that it faces from producers of similar products. Chamberlin’s analysis directed attention to important features of the industrial world that had not previously been incorporated into economic and business theory and applications such as: product variation, selling costs, the nature of the firm’s demand curve and ways in which the firm might influence demand for its product. The competitive characteristics of this market are: free or easy entry and/or large number of participants in the market. The monopolistic characteristic of this market is that the firms have some degree of monopoly power through its ability to differentiate its product from the products sold by its competitors. Examples of monopolistically competitive markets: over-the counter pharmaceutical products (that do not require a doctor’s prescription), cosmetics, automobiles, pasta, breakfast cereals, cookies. The monopolistic aspect of this type of market structure is due to the ability of firms to successfully differentiate their product. Due to product differentiation, consumers do not view the products sold by the firm’s competitors as perfect or even close substitutes for each other. This is because the firm’s product has (or is perceived to have) different (non price) characteristics such as: better quality, better service, better or different packaging/image. These characteristics can help the firms in the industry retain or attract customers even if their prices may be higher than those of competitors because the products are not identical. When products are differentiated, raising the price does not cause the firm to lose all its customers because some customers will be willing to pay the premium to continue purchasing the firm’s product. And this is all the more true the more differentiated the product is. And, indeed, the more differentiated the product is, the less elastic the demand faced by the firm and the higher the profit. The differentiation of a product means that a firm sets the price for its product rather than sending its output to market to fetch the “market” price. II. Product Differentiation Thus, the main strategy pursued by firms in monopolistically competitive markets is to differentiate their product so as to distinguish it from other (similar) products and thereby reap these higher profits. However, there is a tradeoff: it costs money to differentiate your product so the firm has to compare the increased cost (from AC1 to AC2) with the expected increase in demand (from D1 to D2) (or retention of demand that otherwise would be lost to competing firms). $/Q Scenario 1: Firm facing demand for its product D1 and costs of production AC1 cannot make money in this market because the market price will always be < its AC. But if it invests in a product differentiation/marketing strategy that will increase its costs to AC2 but will also increase demand to D2 then it may be able to profitably operate in this market. AC2 AC1 D2 D1 Q/t $/Q MC AC2 P2 AC1 D2 P1 D1 Q/t Q1 Q2 Scenario 2: Firm facing demand for its product D1 and costs of production AC1 is charging the profit maximizing price P1 and selling Q1 and making a profit. (Note: the profit maximizing price and quantity are chosen by equating MC(Q) and MR(Q) as in the monopoly model). It undertakes a new ad campaign which increases its AC to AC2 (assume the MC remains the same) but the campaign’s effect on demand is less effective than it expected (or the cost of the campaign is higher than expected), increasing demand to D2 and resulting in losses. for the firm. How do you differentiate your product? 1. Product Characteristics: By giving your product characteristics that you think consumers will like or prefer to those of your competitors. Economist Kelvin Lancaster was one of the pioneers of the study of consumer preferences with regard to product characteristics. To study how consumers form their preferences for products, Lancaster developed the theory of characteristic space. He proposed that each product is viewed (by consumers) as a bundle of characteristics. For example, candy is not just candy but a set of characteristics which include sweetness, texture, calorie content content, crunchiness, durability. Sellers of candy will try to develop types of candy that meet what they believe to be the characteristics that consumers like and will use these characteristics to differentiate their candy from the candy sold by their competitors. When we analyze products in this way, we view the product in terms of (1) its characteristics and (2) where it falls in the “characteristic space”. Example: Mars bar Characteristics: sweetness, texture, durability, calories Where it falls in the characteristic space: Sweetness low-------x--high Texture soft-x------hard Durability 1 hr.------------x--2 years Calories low----------x-high 2. Marketing and Advertising: By trying to convince your customers and potential customers that your product is better, more convenient, of better quality (e.g. the lemons problem), safer, hipper, easier to use, easier to reach (location), easier to understand, more versatile, etc. A big part of this effort involves marketing and advertising. Indeed many firms in monopolistically competitive markets spend a large amount on advertising. See posted data re. top US advertisers. Top advertisers (in terms of ad spending as % of sales) include many low price/margin, high volume businesses such as lower end cosmetics, fast food, soft drinks, consumer household products. There are 2 main types of advertising: (1) Informational advertising aimed at describing a product or services’ characteristics, informing customers of special promotions, store locations, quality of the product, uses for the product, etc. (2) Persuasive advertising: aimed at altering consumers tastes, drawing them to the product, drawing them away from competing products, communicating perceptions associated with the product, etc. Sometimes this may involve advertising a product which is in many respects identical to competing products (spurious product differentiation), e.g. Clorox Bleach. Sometimes it is difficult to distinguish between the 2 types of advertising. Some firms may also invest in advertising as a way of increasing the barriers to entry in their market (e.g. Coke and Pepsi). They are basically signaling to their competitors the following entry-deterring strategy: “if you want to enter this market, we are going to make it very costly for you to do so.” 3. Branding: The most successful firms in monopolistically competitive markets seem to be those that have succeeded in developing a “brand name”. Consumers seem to respond very well to branding and are willing to pay more for brand name products (a lot more) than for competing products (even when there is no difference in their content) Examples: Bayer aspirin, Clorox bleach, Xerox copiers, Kleenex tissues, Benadryl allergy medicine, Volvo cars. Fighting brands: Variations of the brand product developed to compete with possible entry of competitors into submarkets for the brand product. Examples: VH1 developed by MTV to preempt entry into the older music video market; CNN Headline News developed by CNN to preempt entry into the short format international/national news market. Sometimes however, the fighting brand strategy is considered illegal by the US Justice Dept. on the grounds that this strategy (also called defensive branding or brand proliferation) is anticompetitive with the sole aim of covering the characteristic space around the brand so as to prevent entry by other firms. Example: 1972 FTC antitrust suit against the 4 largest cereal manufacturers of ready-to-eat breakfast cereal for “brand proliferation”. Is Perfetti in Italy guilty of a similar strategy? Is it anti-competitive under EU antitrust laws? Why don’t generic or no-name brands advertise? After all, their products have largely the same ingredients and are much cheaper. Because it would be expensive for them to do so to do and would likely wipe out a substantial part of the cost differential. Also, some of the no-name brands aren’t really no-name. They are the house brand of the distributor of the name brand items, such as Walgreens, Shop Rite or Duane Read. If they advertise their own house brand too much, they would be competing with the name brands with whom they have (lucrative) distribution contracts. The intended effect of product differentiation, marketing, advertising and branding is to: (a) increase demand for the product (outward shift of the demand curve) or (b) make the demand less elastic so that consumers are willing to buy more at higher prices. The latter motivation is especially strong for firms with more market power because this will increase their profitability. Recall the Lerner index expression for the profit-maximizing monopoly pricing condition: (P-MC)/P = - 1/e Where P is the market price of the product, MC is the marginal cost of producing the product and e is its elasticity of demand. The price cost margin is inversely proportional to the elasticity of demand “e” implying that the less elastic the demand is, the higher the ability of the monopolist to profitably price above cost. Successful product differentiation/branding may allow the monopolistically competitive firm to behave as a near-monopolist with regard to the pricing of its product. 4. Differentiation by location: Notice how firms that sell similar products tend to locate close to each other? Gas stations, department stores, retail stores, fast food restaurants, etc. In 1929, Harold Hotteling developed a location model to explain how firms make decisions about where to locate. In the simplest location models firms sell the same homogeneous product and are differentiated only by location so the closer the firms are to each other the closer substitutes they are for each other’s products. Suppose there is a city with only one narrow street and the people who live in the city are uniformly distributed along the street. Suppose that there are 2 stores in the city that sell milk and consumers have no preference for one store over the other except that they prefer to travel a shorter distance to buy the milk (i.e. they incur transportation costs). Where should the 2 stores locate? Suppose that store 2 is already located at distance b from the end of town. Then, where should store 1 locate? Store 1 will locate just to the left of store 2 because that way he will capture all of the customers to his left. Now, what if store 2 could costlessly relocate? It would locate slightly to the left of store 1. This would continue until both stores were located in the center of town next to each other and each serving half of the people in town, to the left and to the right of their respective locations. This is the equilibrium outcome = Nash in location strategies because given these locations no firm wants to change its location. x---------------------------------------------------I-I-------------------------------------------------b--------x Store 1 Store 2 Initial location store 1 Examples of the clustering phenomenon: diamond district in NY, fabric district, flower districts in cities, gas stations near each other, Hollywood, Silicone Valley. Explanations for this phenomenon: reduced cost to potential consumers from being able to travel to a single location to shop, economies of scale associated with lower transportation and other services costs for companies in the same business being located close to each other; better availability of specialized labor; benefits associated with advertising by one of the firms in the clustered area. These aspects of the clustering phenomenon seem to outweigh the costs associated with being in the midst of your closest competitors. III. Welfare Implications of Monopolistically Competitive Markets: Is the monopolistically competitive market structure better for society than the perfectly competitive market structure? Price will be higher in monopolistically competitive markets but there will be more variety, which may be a good thing. Therefore there is a trade off. On the other hand, firms may be driven to invest in excessive or misleading advertising and some of the resulting “variety” may be wasteful from society’s point of view. It is clear that in most cases advertising benefits sellers. Is advertising good or bad for consumers? Informational advertising can be beneficial for consumers (as long as it is not misleading.) Also, in markets in which information is unavailable or costly, advertising (e.g. re. the relative quality of the product) may increase consumer welfare. Advertising may lead to a better match between consumers and products in the case of differentiated products (e.g. choose the cellular phone plan that best matches your usage.) If, on the other hand, products are essentially identical, advertising simply shifts demand from one firm to another which may be socially wasteful. IV. Appendix: (optional) In the most basic model of monopolistic competition we assume that: (a) the firm behaves as a monopolist relative to the estimated demand for its product: it chooses output Q such that MR(Q) = MC(Q) (b) firms assume that a change in the price they charge will not affect the pricing decisions of other firms. Note: The price of a given product exerts a greater constraint on another’ product’s pricing (that is, the firm will tend to lose sales if it prices above the competing firm’s price) when the two products are close substitutes (i.e. undifferentiated) than when they are not. Pricing Differences in Markets with Undifferentiated versus Differentiated Products1: When products are undifferentiated, consumers will be unwilling to pay more for a given firm’s product than for another’s. Therefore, there will be a single market price P and the demand facing a particular firm depends only on the TOTAL supply of the other firms in the market. That is, if there are n firms in the market, the market price P will be determined by the inverse demand function: P = D(Q1, Q2,……Qn) where Q = Q1+ Q2 + ….Qn. Example: Suppose there are 2 firms in an industry who both sell an undifferentiated product. Then market demand can be described by the inverse demand function: P = a-bQ Since there are 2 firms in the industry, Q = Q1+Q2. Thus, P = a – b (Q1 + Q2) P = a – bQ1 – bQ2 This indicates that an increase in either firm’s level of output Q1 or Q2 will cause a decline in the market price. 1 Parts of this section are taken from: Dennis W. Carlton and Jeffrey M. Perloff, Modern Industrial Organization, further edition, 2005, Pearson Addison Wesley, Chapter 7, Product Differentiation and Monopolistic Competition. However, if the firms’ products are differentiated (i.e. consumers do not view them as perfect substitutes for each other), then there need not be a single market price P but two market prices P1 and P2. Then, firm 1’s demand curve will be: P1 = a – b1Q1 – b2Q2 where b1 > b2 That is, an increase in firm 1’s output will have a greater effect on the price charged by firm 1 than an increase in firm 2’s output. In fact, the more successful firm 1 is in differentiating its product, the less affected it will be by the actions of the other firm. Thus, the more differentiated firm 1’s product, the smaller b2 will be, i.e. the less it will affect firm 1’s price P1. Example: firm 1 sells very high quality wine. Firm 2 sells very inexpensive and lower quality wine. The amount of wine sold by firm 2 (Q2) and the price charged by firm (P2) may have very little effect on firm 1’s price (P1).