Local Employment Planning Council 2015-17 Employment Ontario Call for Proposal Application Guide Ministry of Training, Colleges & Universities Program Delivery Support Branch 33 Bloor Street East, Suite 200 Toronto, ON M7A 2S3 Issued: June 22, 2015 CFP Closing Date: 11:59 p.m. (EST) on Thursday August 27, 2015 Queen's Printer for Ontario, 2015 Employment Ontario Call For Proposal Application Guide TABLE CONTENTS 1 PILOT ELEMENTS ...................................................................................................... 4 1.1 Context ........................................................................................................................... 4 1.2 Overview of the Pilot .................................................................................................... 4 1.3 Overview of Employment Ontario .............................................................................. 5 1.4 Overview of Employment and Training Service Integration (ETSI) ...................... 5 1.5 Pilot Principles .............................................................................................................. 6 1.6 Pilot Objectives ............................................................................................................. 6 1.7 Pilot Activities ................................................................................................................ 7 1.7.1 Outreach and Partnership Engagement ........................................................... 8 1.7.2 Developing Local Labour Market Knowledge ................................................ 10 1.7.3 Governance ......................................................................................................... 12 1.7.4 Planning and Reporting ..................................................................................... 12 2 1.8 Roles and Responsibilities........................................................................................ 15 1.9 Stakeholder/Partner Profile....................................................................................... 15 1.10 Timelines and Project Expectations ........................................................................ 16 1.11 Pilot Outcomes ........................................................................................................... 18 1.12 Performance Measures ............................................................................................. 19 1.13 Pilot Evaluation ........................................................................................................... 20 APPLICATION PROCESS ........................................................................................ 22 2.1 Introduction.................................................................................................................. 22 2.2 Eligibility ....................................................................................................................... 22 2.3 Agreement and Budget ............................................................................................. 22 2.4 Proposal Evaluation ................................................................................................... 24 2.4.1 Stage I .................................................................................................................. 24 2.4.2 Stage II ................................................................................................................. 24 2.4.3 Stage III................................................................................................................ 25 2.5 Proposal Timelines..................................................................................................... 25 2.6 Obligations and Responsibilities .............................................................................. 26 2.7 Ownership of products .............................................................................................. 26 Page 2 of 44 Employment Ontario Call For Proposal Application Guide 3 2.8 Accessibility for Ontarians with Disabilities Act (AODA), 2005 ........................... 26 2.9 Collection and Use of Personal Information .......................................................... 26 2.10 French Language Services Act, 2011 ..................................................................... 27 2.11 Visual Identity and Communications ....................................................................... 27 2.12 Prohibited communications....................................................................................... 27 2.13 Negotiation of Agreement ......................................................................................... 27 2.14 Conflict of Interest ...................................................................................................... 27 2.15 Performance Management ....................................................................................... 28 2.16 Call for Proposal Submission Instructions.............................................................. 28 RESPONSE TEMPLATE .......................................................................................... 29 Instructions .............................................................................................................................. 29 4 3.1 Project Contact Information ......................................................................................... 29 3.2 Partner Organization (if applicable) ............................................................................. 29 3.3 Declaration .................................................................................................................... 29 3.4 Project Summary (5 points) .................................................................................... 30 3.5 Capacity (30 points) ................................................................................................. 30 3.6 Experience and Expertise (40 points) ................................................................... 31 3.7 Community Connection and Commitment 3.8 Proposed Services, Delivery Method, and Work Plan 3.9 Proposed Budget (15 points) ...................................... 33 (40 points) .................. 34 (10 points) ................................................................................ 34 APPENDICES ............................................................................................................ 35 4.1 Appendix I: Definitions ............................................................................................... 35 4.2 Appendix II: Funding Categories ............................................................................. 37 4.3 Appendix III: Examples of Eligible and Ineligible Expenditures .......................... 39 4.4 Appendix IV: Pilot Community Geography ............................................................. 40 Page 3 of 44 Employment Ontario Call For Proposal Application Guide 1 PILOT ELEMENTS 1.1 Context Local perspectives and knowledge are an important part of an integrated system for effectively addressing employment, training and labour market issues. Local Employment Planning Councils (LEPCs) are intended to improve labour market conditions in local communities through the provision of research and labour market information to drive innovation in service delivery based on solid evidence. The LEPC pilot design is intended to strengthen local capacity to address local workforce development challenges and opportunities. Challenges identified within the current system, include: Uneven capacity across the network to: o Conduct engagement with employers to identify labour market or workforce development needs; o Engage with delivery providers in coordinating local planning of employment and training services; o Consistently collect and disseminate accurate and detailed local labour market information. Lack of common understanding of roles and responsibilities for local service planning. In the spirit of continuous improvement, the Ministry of Training, Colleges and Universities (the Ministry) has applied learning from previous pilot experiences in the design of this model. The LEPC pilot is intended to address these challenges identified above and strengthen local capacity to address local workforce development needs. Within the pilot communities, Local Employment Planning Councils are expected to serve as a key system feature for integrated employment and training services by providing enhanced capacity to collect labour market information and plan employment and training services. 1.2 Overview of the Pilot The Local Employment Planning Council (LEPC) project aims to pilot a network of local intermediaries to improve labour market conditions in local communities through enhanced collection and dissemination of local labour market information and community engagement to drive local approaches in the planning and delivery of employment and training services. As an intermediary, LEPCs will lead and champion local solutions to labour market issues and build credibility and buy-in amongst community stakeholders (employers in particular) to support the successful implementation of local workforce development initiatives. The following pilot sites have been selected in order to test the design of LEPCs: Durham Peel-Halton Windsor Page 4 of 44 Employment Ontario Call For Proposal Application Guide London-Middlesex-Oxford Ottawa Peterborough Timmins Thunder Bay Please see Appendix IV for a listing of all the geographic areas represented within the communities listed above. The success of the pilots in meeting their intended goals will be measured through an evaluation led by the Ministry and conducted by a third-party consultant. If deemed successful, the pilots may be continued, and expanded to other communities. Results from the evaluation will be used to inform changes to the pilot design. 1.3 Overview of Employment Ontario The vision of the Ministry of Training, Colleges and Universities is to have the most educated people and highly skilled workforce in the world in order to build the province's competitive advantage and quality of life. As part of delivering on this vision, the Ministry is responsible for the development, management, and evaluation of a diverse suite of employment and training services. These programs and services have evolved over time to respond to changing labour market circumstances and priorities. The Ministry operates Employment Ontario (EO) as a one-stop source of information, services and programs for jobseekers and employers. The Employment Ontario Service Promise is to: Ensure the highest quality of service and support to help individuals meet their career goals; Provide opportunities to make it easier for individuals to improve their skills through education and training; Ensure that no matter which EO office individuals walk into, they will get the help they need; and, Work with employers and communities to build the highly skilled, highly educated workforce that Ontario needs to be competitive. The Employment Ontario network is comprised of 171 employment service providers, over 200 literacy service providers at over 300 sites across the province, and 68 apprenticeship training delivery agents. 1.4 Overview of Employment and Training Service Integration (ETSI) While the government currently invests over $1 billion per year in employment and training services through several ministries, the 2012 Commission on the Reform of Ontario’s Public Services (Drummond Commission) identified opportunities to improve the efficiency and quality of employment and training services by integrating government-wide services with EO. The Drummond Commission’s recommendation is supported by internal Ministry research, broad consultation, as well as a Page 5 of 44 Employment Ontario Call For Proposal Application Guide comprehensive, evidence-based review of the effectiveness of Ontario’s programs and services. Building on the solid foundation of EO, the government is exploring new ways to meet the needs of jobseekers, workers who require training, and employers, and is moving forward with the integration of employment and training services across government in a carefully sequenced and phased manner. To support the objectives of the employment and training service integration, LEPCs will serve as key instruments in driving local approaches in the planning and delivery of employment and training services. As local intermediaries, LEPCs will connect diverse local groups (e.g., employers, service providers and other community stakeholders) and their ideas, resources and services (such as skills training) to more effectively plan employment and training service delivery, generate local labour market knowledge, address the workforce development needs of employers, and help shape changes to the local labour market. The Ontario Centre for Workforce Innovation (the Centre) is another key ETSI system feature developed to enhance capacity within an integrated employment and training system. The Centre will provide the Employment Ontario service delivery network with research that will drive innovative approaches in service delivery across the province, based on solid evidence. The Centre will ensure capacity across the service delivery network to serve a full spectrum of clients, employers, and other partners, and build a skilled, resilient, and productive workforce. The Centre will be a key information sharing vehicle for LEPCs to share best practices and promising approaches to improving local labour market conditions across the province to other LEPCs and more broadly to Employment Ontario service providers. 1.5 Pilot Principles The following principles will help guide pilot activities. LEPCs will: be as ‘local’ as possible, considering the unique context of pilot communities; ensure local planning and service coordination is integrated and encompasses Employment Ontario as well as other locally delivered employment, training, human and support services; assist all stakeholders, particularly service providers and employers, to attain a shared understanding of issues affecting local labour market supply and demand through the collection and dissemination of labour market information which is relevant to the local context; and foster collaboration amongst all stakeholders within the community, including other ministries and other levels of government. 1.6 Pilot Objectives Local Employment Planning Councils will support the improvement of labour market conditions in local communities through: Page 6 of 44 Employment Ontario Call For Proposal Application Guide Labour Market Information and Intelligence: expanding current understanding of local labour market issues and needs and improving access to labour market information resources. Integrated Planning: serving as a central point of contact and key facilitator for linking employers, service providers, other ministries and levels of government and other community groups to identify and respond to labour market and workforce development challenges and opportunities, and gaps in employment and training and human and social services, through collaborative planning. Service Coordination for Employers: acting as a hub for connecting employers, industry associations, sector groups and other employer groups with appropriate employment and training services to address their workforce development needs. Working with local employment and training service providers, including those outside the Employment Ontario network such as Ontario Works Employment Assistance (OW-EA) and Ontario Disability Supports Program – Employment Supports (ODSP-ES), to coordinate services to employers, such as job development and job placements. Research and Innovation: collaborating with community stakeholders to develop projects related to the research and piloting of innovative approaches to addressing local labour market issues or opportunities. Sharing Best Practices and Promising Approaches: working with provincial and community organizations, including other LEPCs, to identify and share local best practices that could inform action in other areas. 1.7 Pilot Activities LEPC activities will be phased in across the pilot communities during the three-month start-up period of the 18 month pilots, subject to negotiation and agreement between the Ministry and the successful applicants (see Section 1.10 Timelines and Project Expectations). This approach takes into account the unique characteristics of pilot communities and other potential variations in capacity, such as: complexities of the local community, its labour market and its range of community stakeholders; strengths or weaknesses of existing relationships/partnerships amongst community stakeholders; existing capacity/capability of the selected LEPC provider to perform all functions and activities; and, other government planning initiatives or pilots that might have already established a foundation for further community collaboration. LEPC activities fall under the following general areas: Outreach and Partnership Engagement Developing Local Labour Market Knowledge Governance Planning and Reporting Page 7 of 44 Employment Ontario Call For Proposal Application Guide 1.7.1 Outreach and Partnership Engagement Community Partnerships: LEPCs are expected to conduct outreach and develop partnerships with a wide range of local stakeholders in order to mobilize the community to identify and address local labour market issues and opportunities, and workforce development needs. LEPCs will also engage local stakeholders in improved employment and training service coordination and integrated service planning. The profile of LEPC stakeholders and/or partners will vary based on the specific demographics and needs of each pilot community. LEPCs should endeavour to engage all relevant actors within the local labour market and employment and training network. For a list of suggested partners, see Section 1.9 Stakeholder/Partner Profile. Service Coordination for Employers: LEPCs are expected to take a leadership role in connecting employers, industry associations, sector groups and unions to local employment and training services and initiatives that could address their labour market or workforce development needs. This includes: Developing a detailed understanding of local employment and training services for employers, including job matching and placement services, skills training services and supports and workforce development projects and initiatives. This includes employment and training services outside the Employment Ontario network, including Ontario Works Employment Assistance (OW-EA) and Ontario Disability Supports Program – Employment Supports (ODSP-ES). Working with local employment and training service providers to coordinate services to employers in order to simplify and streamline access. For example, this could include the LEPC taking on a direct role as a key employer contact for local job matching and placements or acting as a key source of employer referrals to appropriate employment and training service providers. Developing referral partnerships with local employment and training service providers that offer employer-focused services (for example, Canada-Ontario Job Grant providers). Conducting outreach and providing information sessions to employers, industry associations, sector groups and unions regarding employment and training services available to them in the community. Working with local employers and employer groups to identify workforce development needs and opportunities and make timely and appropriate referrals to relevant employment and training service providers and/or to different levels of government that offer the needed services. Integrated Local Planning: LEPCs are expected to operate as key mobilizers of employers, service providers, other ministries and levels of government operating locally, and other community groups to engage in more collaborative local planning. Page 8 of 44 Employment Ontario Call For Proposal Application Guide This includes: Input to service planning: o Review community employment and training service “footprints” (both EO and non-EO services) and identify potential service duplications and gaps and recommend how they can be addressed; o Identify locally-responsive best practices in service delivery to address the needs of diverse communities and labour market environments (e.g., local industries, employers, or specific unemployed sub-populations); o Conduct research to gain better understanding of local labour market and employment policies, programs or initiatives operating in the community and develop recommendations as to how they might more effectively work together; and o Disseminate service delivery findings and recommendations to local service providers and planners through the use of reports and the LEPC governance structure (i.e., through the central planning table or a service planning working group or through participation in the Literacy Service Planning and Coordination process conducted by LBS Regional Networks). Workforce development planning: o Research and forecast human resource needs in dominant or high-growth industries; o Bring together local businesses and community and industry sectors to prepare for future skills requirements and/or to prevent skills shortages; and, o Promote literacy and essential skills development within local workforces. Labour force adjustment: o Conduct outreach and organize events to raise awareness of local employment opportunities and in-demand skills; and, o Work with employers, employment and training service providers and training institutions to identify and address workforce and training needs in areas experiencing lay-offs or extensive workforce realignment (for example, introduction of new industries). Local economic and community development: within its operating mandate to improve local labour market conditions, a LEPC is expected to contribute to local economic development and community planning. For example, a LEPC could support local economic development planning to promote growth of new industries or assist in workforce development planning related to local infrastructure development projects. Research and Innovation: LEPCs are expected to collaborate with community stakeholders in the design and development of projects to research and test innovative approaches to identify and/or address local labour market issues or opportunities. Projects may include: Developing new tools or methods of gathering and/or disseminating local labour market knowledge; Responding to local labour market and skills imbalance or other workforce development challenges through coordinated skills training or other initiatives; Page 9 of 44 Employment Ontario Call For Proposal Application Guide Developing and piloting new methods of engagement with community stakeholders, such as employers, service providers, different levels of government and other community groups; and, Developing new approaches to integrated local planning (e.g. new tools or approaches to collecting and/or disseminating local service delivery information and/or new methods of collaborative planning amongst EO and non-EO service providers). All projects undertaken by the LEPCs are subject to negotiation and agreement between the Ministry and the successful Applicant. LEPCs are also expected to fund research and innovation projects through their regular operating funds. For the purposes of the pilot, LEPCs must fund a minimum of one project, with no maximum number of projects that can be supported. LEPCs must have business practices in place to: Conduct outreach with community stakeholders to raise awareness of LEPC support for local labour market research and innovation projects; Conduct open, transparent and evidence-based intake, assessment and selection of project proposals; Develop project funding agreements with clearly articulated deliverables, payment schedules and legal accountability; Monitor design, development, implementation and outcomes of all funded projects; and, Ensure project funds were spent appropriately and represent value for money through audit and accountability measures. 1.7.2 Developing Local Labour Market Knowledge Local labour market information (LMI) is critical for effective workforce development and service planning. Accurate and reliable information is needed to support: Individuals in making evidence-based decisions related to career or training choices; Employers in addressing short and long-term skills needs and other workforce development challenges and opportunities; and, Service providers and government in setting priorities related to employment and training service delivery. To expand current understanding of local labour market issues and needs and improve access to labour market information resources, LEPCs are required to collect, analyze, interpret, communicate and disseminate LMI to community stakeholders. Analysis and interpretation of Labour Market Information: LEPCs will develop a detailed understanding of local labour market characteristics, challenges and opportunities using a combination of pre-existing data sources (e.g., National Household Survey, Labour Force Survey, National Occupational Classification, Employment Ontario service data, etc.), and outreach and partnerships with local community stakeholders. Page 10 of 44 Employment Ontario Call For Proposal Application Guide Activities will include: Identifying key changes to local community workforce characteristics, including: population, employment, unemployment, participation rates, migration and immigration and educational attainment. Local labour market demand: o Identify industry, human resources or social economic trends affecting the local labour market; o Analyze training needs and employment opportunities in the community or in local industries; o Identify job descriptions and/or job clusters in the area’s dominant or growth industries beyond NOC code levels; o Monitor occupational outlook reports and research; and, o Conduct community research on specific local labour market issues affecting employers. Local labour market supply: o Develop local profiles of job seekers or long-term unemployed; o Identify potential skill set misalignments between in-demand occupations and local labour market supply; and, o Document educational pathways to specific in-demand jobs in local industries and/or sectors. Employment and training and other human and social services: o Develop community maps of employment, education and training and community human and social services; o Validate local workforce characteristics and examine service outcomes; and, o Identify potential gaps in service and underserved populations. Collection and Dissemination of Labour Market Knowledge: LEPCs will develop effective means of collecting and disseminating local labour market knowledge to a variety of different audiences, including: service providers, employers and employer associations, levels of government and other local community stakeholders. This involves the: Development of community-specific tools and other in-person and electronic methods (e.g., focus groups, web conferencing, one-on-one interviews) to collect labour market knowledge; Development of electronic tools (e.g., dashboards, factsheets, etc.) to disseminate local labour market findings to different audiences; Delivery of labour market information sessions with different community audiences to build local capacity to analyze and interpret local labour market information for the purposes of effective evidence-based business and service decision-making and planning; and Sharing local best practices and promising approaches with other LEPCs and employment and training service providers. Page 11 of 44 Employment Ontario Call For Proposal Application Guide 1.7.3 Governance LEPCs must establish and maintain a governance structure with the capability and capacity to carry out its intended functions. This structure must include: Central Planning Table: comprised of key community representatives such as service providers, employer groups (e.g., industry associations, Chambers of Commerce), different levels of government (i.e., municipalities, federal and provincial government departments and ministries, including the Ministry of Training, Colleges and Universities). Subject-Matter Working Groups: more focused and detailed engagement related to specific local labour market issues or subject-matter areas. The working group structure must include: o Industry Engagement: comprised of key industry, labour and community representatives; o Service Planning: comprised of key service providers, network representatives and local community advocacy groups; and, o Intergovernmental/Inter-Ministerial: comprised of representatives from key municipal, provincial and federal government departments and ministries that deliver services in the community. Secretariat: provides support in the following areas: o Administration (organizing and facilitating meeting, events, etc.); o Labour market information, collection, analysis and dissemination to local community stakeholders o Stakeholder liaison, engagement and partnership building Membership of the Central Planning Table and Subject-Matter Working Groups is determined by the LEPC, in collaboration with key stakeholders. The membership of these tables will vary by community, based on the range of local employers, employment and training service providers, government representatives, etc. The LEPC is expected to have its governance structure in place within the first three months of the pilot launch (See Section 1.10 Timelines and Project Expectations). 1.7.4 Planning and Reporting LEPCs are required to report their findings and activities to the ministry and to the various stakeholders within their outreach base (i.e., employment and training service providers, employers and employer groups, different levels of government operating locally and other community groups). The LEPC must make quarterly and annual reports accessible to its varied audiences and be prepared to customize content accordingly, including streamlining reporting content and adjusting language to match the needs of specific audiences. In order to ensure that the timing of reporting aligns with stakeholders’ usage of the data (e.g., service providers receive report in time to inform their delivery planning), timelines for EO service providers must align with the established business cycle timelines; however, LEPCs must consult with non-EO service providers and other community Page 12 of 44 Employment Ontario Call For Proposal Application Guide stakeholders to develop submission timelines for quarterly and annual business reporting that best meet their needs. LEPCs are required to report on their findings and activities through the following reports: Quarterly Progress Reports Community Labour Market Planning Report Quarterly Progress Reports LEPCs will submit quarterly reports to the Ministry that summarize their progress and work completed in the preceding quarter. These reports will include the following information: Status of outreach and partnership activities and updates on service coordination and local planning activities; Progress on research and innovation projects; Overview of labour market knowledge collection, analysis and dissemination; Update on the work of the planning table, subject-matter working groups and secretariat; and, Other information as agreed upon with the Ministry. Community Labour Market Planning Report LEPCs will complete a Community Labour Market Planning Report. The comprehensive report will identify local labour market challenges, opportunities and recommendations for addressing them. Information within the report will provide stakeholders with a comprehensive overview of LEPC activities. LEPC Activity Outreach and Partnership Engagement (Section 1.7.1) Conduct outreach and develop partnerships Service coordination for employers Report Elements Description of outreach and partnership development with community stakeholders and the impacts of those partnerships on local labour market development. Overview of service coordination activities with employers and how they have impacted employer access to employment and training services and workforce development projects and initiatives (including relevant supporting service data). Page 13 of 44 Employment Ontario Call For Proposal Application Guide Integrated local planning Results of integrated local planning activities, including: o Community employment and training service duplications and gaps and recommendations how they can be addressed; o Workforce development planning with employers and employer associations; and, o Labour force adjustment planning activities with employers and training institutions to bridge gaps between skills needs and available training. Research and Innovation Detailed descriptions of research and innovation projects, progress and outcomes achieved. Developing Local Labour Market Knowledge (Section 1.7.2) Collection, analysis, interpretation and dissemination of Labour Market Information Results of local labour market knowledge collection, analysis and dissemination, including: o Key changes to local community workforce characteristics and identification of local labour market trends; o Analysis of local labour market demand, supply and usage/outcomes of employment and training services; o Overview of tools used to collect and disseminate labour market information and the outcomes of collection/distribution activities; and o Results of local capacity building with different community audiences (i.e., employers, service providers, etc.) to analyze and interpret local labour market information and apply it to business and service decision-making. Summary of the activities of the LEPC governance structure. Governance (Section 1.7.3) Establish and maintain a governance structure Based on an analysis of information collected through the above activities, and in consultation with local stakeholders, through the Community Labour Market Planning Report, the LEPC will make recommendations related to: Page 14 of 44 Employment Ontario Call For Proposal Application Guide improving service coordination; integrating local planning; collecting and disseminating local labour market knowledge; and addressing identified local labour market challenges and opportunities. While the report prepared by the LEPCs will be submitted to the Ministry, the intended audience is much broader, and includes the range of community stakeholders that LEPCs are required to consult and partner with locally. To ensure the report prepared by the LEPCs is relevant to the local context and supports community stakeholders, the report must be reviewed by members of the planning table to validate its relevance prior to submission to the Ministry. 1.8 Roles and Responsibilities Role of the Ministry The role of the Ministry is to facilitate community capacity building by contributing funding, expertise and information to the LEPCs. To this end, the Ministry will: Negotiate, complete and administer an agreement with the LEPC; administration will include receiving and commenting on project reports and monitoring progress and performance against project activities and outcomes set out in the agreement; Collect and review products and outcome data to evaluate the pilot; Provide direction on labour market information collection and reporting; and, Participate in the LEPC central planning table and, as appropriate, subject-matter working groups. Role of the Local Employment Planning Councils The role of the LEPC is to support community capacity building and adhere to good management practices in the maintenance of accurate progress reports and financial records. To this end, LEPCs are responsible for: Providing community actors with information to inform local planning decisions; Involving partners and wider community stakeholders in LEPC activities; o Delivering LEPC activities on a day to day basis, including, but not limited to: o Participating actively in the reporting, monitoring and evaluation of the LEPC o Ensuring that objectives and outcomes are being met, keeping a record of progress and accomplishments to-date and maintaining accurate financial records o Ensuring that funding is being used for its intended purpose and that objectives stated in the agreement are being met; and, Managing the agreement with the Ministry, submitting required reports and participating in monitoring and pilot evaluation. 1.9 Stakeholder/Partner Profile The profile of LEPC stakeholders and/or partners will vary based on the specific demographics and needs of each pilot community. LEPCs will engage all relevant actors within the local labour market and employment and training network, including: Providers of employment and training services, including those working with apprentices; Page 15 of 44 Employment Ontario Call For Proposal Application Guide Employers/business, sector or industry organizations; Local planning or community action groups; Other levels of government (municipal and federal) and/or other Ontario government ministries; The Ontario Centre for Workforce Innovation; First Nations communities; Human, health and/or social services agencies; Educational institutions (e.g., universities, colleges, school boards); Providers of literacy and essential skills services and regional networks; Unions/labour organizations; Organizations serving specific sub-populations (e.g., immigrant services, Aboriginal Skills and Employment Training Strategy agreement holders (ASETS) and/or First Nations/Aboriginal groups); and, Other non-profit community organizations or not-for-profit businesses. 1.10 Timelines and Project Expectations LEPC pilots will run for 18 months with activities phased in across pilot communities during the three-month start-up period. This approach takes into account the unique characteristics of pilot communities and other potential variances, such as: The complexities of the local community, its labour market and its range of community stakeholders; The strengths or weaknesses of existing relationships/partnerships amongst community stakeholders; and, The existing capacity/capability of the selected LEPC provider to perform all functions and activities. The table below provides a high level overview of the common activities LEPCs will undertake: Phase Timeline Activity Start-Up December 2015 February 2016 Start-up activities including: o hiring required staff and securing facilities and resources necessary to carry out activities; o establishing LEPC governance structure including secretariat, planning tables and working groups; o outreach and engagement of local actors such as employers, service providers, etc. to identify local labour market challenges and opportunities; o acquisition and analysis of existing reliable local labour market data; o identification of local labour market Page 16 of 44 Employment Ontario Call For Proposal Application Guide Phase Timeline Activity March 2016 May 2017 Activity information gaps; o increasing community awareness of the local labour market landscape; and o analysis of current service coordination among existing employment and training services within the community. Submit a progress report that includes the following information: o state of outreach and partnership activities; o updates on service coordination and local planning activities; o progress on research and innovation projects; o overview of labour marketing information collection, analysis and dissemination; and, o update on the work of the planning table, subject matter specific working groups and secretariat. Submit a strategic plan which outlines activities/ deliverables to be completed during the activity phase. Strategic plans should: o be evidenced-based; o identify the LEPC’s strategic priorities for the coming year; and, o be informed through consultation with community stakeholders. Submit quarterly progress reports that include the following information: o state of outreach and partnership activities; o updates on service coordination and local planning activities; o progress on research and innovation projects; o overview of labour marketing information collection, analysis and dissemination; and, o update on the work of the planning table, subject matter specific working groups and secretariat. Complete Community Labour Market Planning Report, including final review by community stakeholders. Page 17 of 44 Employment Ontario Call For Proposal Application Guide Phase Timeline Activity Lead a minimum of two research and innovation projects to address identified labour market issues or challenges; o Undertake a minimum of one project, delivered directly by the LEPC; and o Develop and implement a process to select, fund and monitor a minimum of one community project, delivered by local stakeholders. Report out on out the outcomes/achievements of the strategic plan. As reflected in Section 1.7 Pilot Activities, LEPCs will conduct other activities, hold workshops, disseminate research, and create labour market information reports for specific audiences (i.e. employers, service providers, etc.) that are not outlined in the chart above. The additional products and services provided by the LEPCs will be based on the individual and particular needs of the pilot communities. These activities will be captured in the project work plan submitted with this call for proposal, and the strategic plan submitted to the Ministry after the three month start-up period. All final deliverables are subject to negotiation between the Ministry and the selected LEPC provider. 1.11 Pilot Outcomes The duration of time needed to build collaborative relationships is expected to vary across the LEPC pilot communities. As collaborative partnerships are a precursor to achieving the other intended outcomes, the timelines will also vary. Still, it is expected that LEPCs will achieve certain key outcomes over the short and medium terms. The lists below represent some anticipated outcomes and potential associated timelines: Short Term Establishment of LEPC planning tables, working groups and secretariat. Increased community engagement on workforce development issues through expanded outreach to diverse local actors such as employers, service providers, municipalities and other stakeholders. Improved community awareness of the local labour market landscape, including labour market supply and demand conditions, skills imbalances and the diverse workforce development needs of employers. Improved awareness of the systems of employment, training and other related programs and services available within the community and how they interact or do not interact with each other. Medium Term Increased innovative and diverse service delivery or planning partnerships amongst community providers and other actors. Clear articulation of, and responses to, local labour market issues such as labour supply and demand, skills imbalance and the diverse workforce development needs of employers. Page 18 of 44 Employment Ontario Call For Proposal Application Guide Clear articulation of employment, training and other programs and services successes, gaps and duplications. Improved local evidence base of labour market information. Improved local service planning, access and program delivery. More information about how the pilots will be evaluated can be found in Section 1.13 Pilot Evaluation. Information about the activities LEPCs will undertake to achieve these outcomes is identified in Section 1.7 Pilot Activities. 1.12 Performance Measures The initial focus for LEPC performance will be on the measurement and collection of data to support the development of baseline performance standards, and from which an overall service quality standard may subsequently be determined, should the pilot be scaled into a full program. Start-Up Period (first three months of the pilot): LEPCs are expected to: Have a governance structure in place that includes a central planning table, subjectmatter workgroups and a secretariat; Hire required staff and secure facilities and resources necessary to carry out activities; and, Submit quarterly progress report that outlines progress to-date on LEPC activities. Post Start-Up Period (remainder of pilot period): Customer Service: Customer Satisfaction: o Service quality surveys (conducted by independent third-parties, not the LEPCs themselves) for employers, service providers and other community stakeholders to measure effectiveness of service coordination and connections made to employment and training services. o Surveys to LEPC representatives to assess the degree of engagement and satisfaction with the organizational structure, governance, decision-making and reporting. Service Coordination: o Employers referred into Employment Ontario employment and training services, or, referred to the LEPC by other community stakeholders (e.g., other employers, non-EO service providers, etc.). Effectiveness: Activity and Service Impact: o Improved employer participation rates in employment and training programs (e.g., ES job placements, etc.). o Improved rates of service coordination amongst local service providers (e.g., increase in service coordination rates amongst EO providers operating in the community). Page 19 of 44 Employment Ontario Call For Proposal Application Guide o Improved integrated local planning of EO and non-EO services amongst delivery providers. o New research, tools and approaches to addressing local labour market issues developed through research and innovation projects implemented and in use (impact indicators will vary based on project). o New research, tools and approaches to collecting, analyzing and disseminating labour market information. o Collection of local labour market knowledge outside of what is already available through pre-existing data sources (i.e., Stats Can, Community Data Program), such as: locally specific labour market trends, skills profiles of local labour market supply and skills needs of local industries. Stakeholder Diversity: o Range of community stakeholders participating in LEPC planning table, subjectmatter working groups and other outreach and partnership activities (e.g., employment and training and human and social service providers, employers, sector groups, industry associations, unions, levels of government and other community groups). Customer Value: o Satisfaction with labour market information, with respect to relevance and overall benefit, provided by LEPCs to employers, service providers and other community stakeholders (measured through a third-party satisfaction survey). Efficiency: Number of research and innovation projects developed and implemented. Number of employers and other community organizations directed to EO employment and training services. Number of workshops/events/community meetings. Number of EO and non-EO LM reports generated. 1.13 Pilot Evaluation Evaluations of LEPC pilots will commence approximately after 15 months of the pilot implementation start date, focusing on the start-up/transition and full operation activities.. The evaluation will require feedback from key community stakeholders actively involved with the LEPCs, including municipalities and service providers. Recommendations from the evaluation will be considered in informing future maturestate design of LEPCs. The evaluation will focus on: o Implementation and delivery issues The extent to which the LEPC pilots have been implemented and are being administered in the intended manner. Examine program relevance, reach and collaboration and partnership(s) on implementation. Page 20 of 44 Employment Ontario Call For Proposal Application Guide o Effectiveness – The extent to which the LEPCs are achieving or demonstrating progress toward the intended early outcomes. o Efficiency and economy – LEPC resource utilization in relation to the production of outputs and progress toward intended outcomes. Assessment of LEPC funding levels will also be part of the pilot evaluation process. The ministry will gather information related to LEPC operating and special project costs throughout the pilot duration to help inform potential future funding decisions. Examples of these costs include: Staff wages; Fees for professional services (e.g., consulting fees); Travel; Facilities; Disbursements for research or technical studies; Cost of audits, evaluations, surveys and other assessments, as requested by the ministry; and, Capital costs. Page 21 of 44 Employment Ontario Call For Proposal Application Guide 2 APPLICATION PROCESS 2.1 Introduction The Ministry is seeking proposals to deliver the Local Employment Planning Councils consistent with the pilot overview in this package. All parts of the response template, as outlined in the following section, must be completed in order to receive full consideration during proposal evaluation. 2.2 Eligibility LEPC providers will be selected through Calls for Proposals issued in each pilot community. Potential applicants include: Not-for-profit organizations (e.g., Local Boards, Literacy and Basic Skills Regional Networks, social planning networks, etc.); Associations (e.g., professional, sector/industry, business, labour, community, etc.); Educational Institutions (e.g., boards of education, public colleges or universities); and, Municipalities. Applicants can only apply to become the LEPC in one pilot community. Multiple organizations can partner together to apply to become a LEPC provider; however, there must be one “lead” applicant that enters into an agreement with the Ministry and assumes accountability for deliverables and outcomes. To enter into an agreement with the Ministry, an organization must: be a Legal Entity authorized to operate in the province of Ontario provide the Ministry with certificates of insurance confirming that the organization has all the necessary and appropriate insurance, including commercial general liability insurance on an occurrence basis for third party bodily injury, personal injury and property damage, to an inclusive limit of not less than two million dollars ($2,000,000) per occurrence. The policy shall include the following: o the Indemnified Parties as additional insureds with respect to liability arising in the course of performance of the Recipient’s obligations under, or otherwise in connection with, the Agreement; o a cross-liability clause; o contractual liability coverage; and o a 30 day written notice of cancellation, termination or material change. 2.3 Agreement and Budget LEPC activities and projects will be funded through a transfer payment agreement that will be signed by the successful Applicant and the Ministry. The maximum annual budget available for each LEPC is $750,000 per year. Partial years will be prorated against the maximum annual amount. Additional funding of up to $188,000 per LEPC will be available to support start-up costs. The amount of funding for each Local Page 22 of 44 Employment Ontario Call For Proposal Application Guide Employment Planning Council will be determined as a function of the requirements of the particular project. Within the funding available, the Ministry will determine which proposals demonstrate the most impact and value for money. Proposed budgets should be based on an analysis of community need and demonstrate value for money, fair market value and reasonable pricing. Proposals must consider the costs necessary for the LEPC to perform expanded and additional functions beyond the current scope of activities within existing programs. Proposed Budget Applicants must complete and submit a proposed budget (Section 3.9). The proposed budget must include all costs associated with the project activities and products, including start-up costs. Eligible Funding Direct Expenditures: to cover the operating costs directly related to carrying out the activities outlined in Section 1.7 and meeting the reporting and documentation requirements of the project, including but not limited to: Costs of outreach and partnership Costs of gathering and reporting data on project activity and results Indirect Expenditures: Administrative costs should not be greater than 15% of the direct operating budget. For a detailed description of the funding categories, please refer to Appendix II. For examples of eligible and ineligible expenditures, please refer to Appendix III. Financial Considerations Recipients have discretion over the use of their funds within the following parameters: The Recipient shall use the funds only for the purpose of carrying out the project; The Recipient shall spend the funds only in accordance with the Budget; The Recipient shall use the funds to carry out the Project in accordance with the terms and conditions of the Agreement; and in compliance with all federal and provincial laws and regulations, all municipal by-laws, and any other orders, rules and by-laws related to any aspect of the Project. Operating funds cannot be used for major capital expenditures, such as the purchase or construction of facilities. Purchase of equipment and furniture directly related to the effective delivery of the project is allowable; and The Recipient must obtain prior written approval from the Ministry to shift funds between funded sites or communities. Audit Considerations An Auditor’s Report is required for any agreement providing $100,000 or more in transfer payment funding. The Statement of Revenue and Expenditure Report must be audited by an external auditor in accordance with Canadian generally accepted auditing standards. The auditor should verify, at a minimum, that proper and distinct Page 23 of 44 Employment Ontario Call For Proposal Application Guide accounts and records are maintained for project funds/expenditures by each budget line. The Auditor’s Report must include an opinion on the Statement of Revenue and Expenditure Report. The successful Applicant should instruct their auditor to prepare the Auditor’s Report according to Ministry requirements. Along with the Auditor’s Report and Statement of Revenue and Expenditure Report, Recipients will also submit a detailed breakdown of all cost related to LEPC operating and project costs to support the assessment and evaluation of pilot funding levels. Examples of these costs include: Staff wages/benefits; Fees for professional services (e.g., consulting fees); Travel; Facilities; Disbursements for research or technical studies; Cost of audits, evaluations, surveys and other assessments, as requested by the ministry; and, Capital costs. 2.4 Proposal Evaluation 2.4.1 Stage I Stage I will consist of a review to determine which proposals comply with the standard eligibility requirements. Proposals which do not meet all of the standard eligibility requirements may, subject to the express and implied rights of the Ministry, be disqualified and not evaluated further. The standard eligibility criteria are: The complete proposal must be received at by the closing date and time; The Applicant is eligible under the criteria outlined in Section 2.2 Eligibility; and, If applicable, partner organizations have provided a letter of commitment. 2.4.2 Stage II Stage II will consist of a scoring by the Ministry of each qualified proposal on the basis of the Applicant’s response to all information requested in this CFP. Evaluation of proposals for each pilot community will be by a committee formed by the Province. All evaluators will be bound by the same standards of confidentiality. Page 24 of 44 Employment Ontario Call For Proposal Application Guide This section details the criteria against which proposals will be scored and evaluated. Criteria Maximum Score Project Summary 5 Capacity - Organizational capacity - Management team - Human resources capacity - Accessibility 30 Experience and Expertise - Delivering local planning services - Working with labour market information - Working with employment and training service providers - Working with employers - Research and analysis - Communications - Government funding experience - Administer project funds 40 Community Connection and Commitment - Established presence in the community - Established relationships - Commitment to pilot objectives 15 Proposed Services, Delivery Method and Work Plan - Start-up Phase - Activity Phase - Project Funding Process - Potential Challenges and Risk Mitigation Strategies 40 Budget 10 Total 140 2.4.3 Stage III Stage III consists of assessing all proposals and selecting the successful Applicant. Some Applicants may be invited to attend an information interview with the Ministry related to the content of their proposal. At the conclusion of the CFP process, all Applicants will be notified. Successful Applicants will be invited into a transfer payment agreement with the Ministry. Unsuccessful Applicants may request a debrief meeting with the Ministry. 2.5 Proposal Timelines Deadline for applicants to ask questions MTCU response to questions posted on EOPG Submission deadline July 7, 2015 by 11:59 pm July 29, 2015 August 27, 2015 by 11:59 p.m. Page 25 of 44 Employment Ontario Call For Proposal Application Guide Contract awarded Last day to request a debrief Anticipated start date October 2015 November 15, 2015 December 1, 2015 2.6 Obligations and Responsibilities Sub-contracting to or collaborating with any firm or individual whose current or past corporate interests may, in the Ministry’s opinion, give rise to a conflict of interest in connection with the project described in this CFP or in the preparation of the CFP itself will not be permitted. If an Applicant is in doubt as to whether a firm or individual gives rise to a conflict of interest, the Applicant should consult with the Ministry prior to submitting a proposal. See Section 2.14 for more information. 2.7 Ownership of products Upon successful completion of pilot deliverables, the Applicant owns all materials, if any, created or developed with funds under the Operating Agreement. By virtue of receipt of funding, the Applicant grants to the Ministry a perpetual, irrevocable and royalty-free licence to use the final project materials for any purpose except commercial gain. Without limitation, the Ministry may update, revise, copy, translate or distribute the final project materials. 2.8 Accessibility for Ontarians with Disabilities Act (AODA), 2005 Through the AODA, Ontario is developing mandatory accessibility standards that will identify, remove and prevent barriers for people with disabilities in key areas of daily living. Standards are being developed to achieve real results in stages. The AODA is expected to be fully implemented by 2025. The areas addressed by the AODA standards will include: Customer Service; Employment; Information and communication; Transportation; and The Built Environment. Additional information on the AODA is available at www.e-laws.gov.on.ca (Frequently Accessed Law section) Or through: Publications Ontario 777 Bay Street Toronto, Ontario Tel: 1-800-668-9938, or in Toronto at (416) 326-5300 2.9 Collection and Use of Personal Information Applicants are solely responsible for familiarizing themselves, and ensuring that they comply, with the laws applicable to the collection and dissemination of information, including personal information concerning employees and employees of any Service Providers or other collaborators. If this CFP requires applicants to provide the Ministry with personal information of employees who have been included as resources in response to this CFP, Applicants will ensure that they have obtained written consent from each of those employees before forwarding such personal information to the Page 26 of 44 Employment Ontario Call For Proposal Application Guide Ministry. Such written consents are to specify that the personal information may be forwarded to the Ministry for the purpose of responding to this CFP and use by the Ministry for the purposes set out in the CFP. The Ministry may, at any time, request the original consents or copies of the original consents from Applicants, and upon such request being made; Applicants will immediately supply such originals or copies to the Ministry. 2.10 French Language Services Act, 2011 The Ontario French Language Services (FLS) Act requires access to services in French at identified service provider locations in designated areas. In accordance with the Act, LEPCs shall make available, in both official languages, all publications, reports, marketing materials available in print form and/or online or any additional documentation intended for public use. Additional information on the Ontario French Language Services Act is available here. 2.11 Visual Identity and Communications All projects must comply with the Visual Identity and Communications Guidelines for Employment Ontario Service Providers, which may be amended from time to time at the sole discretion of the Ministry, available on the Employment Ontario Partners’ Gateway web site. 2.12 Prohibited communications Applicants must not attempt to communicate directly or indirectly with any employee, contractor or representatives of the Province, including the evaluation committee for any pilot community and any elected officials of the Province, or with members of the public or the media, about the project described in this CFP or otherwise in respect of the CFP, other than as expressly directed or permitted by the Ministry. 2.13 Negotiation of Agreement This CFP is not an agreement to purchase goods or services. The Ministry is not bound to enter into an Agreement with any Applicant. Proposals will be assessed in light of the evaluation criteria. Notice in writing to an Applicant that it has been identified as the successful Applicant and the subsequent full execution of a written Agreement will constitute an Agreement for the goods and services. 2.14 Conflict of Interest Each Applicant must declare whether it has an actual or potential Conflict of Interest. If, at the sole and absolute discretion of the Ministry, the Applicant is found to be in a Conflict of Interest, the Ministry may, in addition to any other remedies available at law or in equity, disqualify the proposal submitted by the Applicant. The Applicant, by submitting the proposal, warrants that to its best knowledge and belief no actual or potential Conflict of Interest exists with respect to the submission of the proposal or performance of the contemplated agreement. Where the Ministry discovers an applicant’s failure to disclose all actual or potential Conflicts of Interest, the Ministry Page 27 of 44 Employment Ontario Call For Proposal Application Guide may disqualify the Applicant or terminate any agreement awarded to that applicant pursuant to this CFP process. 2.15 Performance Management The successful Applicant will be subject to performance management of its project(s), expenditures and reports by the Ministry as set out in the agreement to determine how effectively the Applicant is meeting the agreement requirements. The overall success of the project will be determined through ongoing year-round monitoring, submission of reports and completion of risk assessment(s) if necessary. For more information on LEPC performance measures, please see Section 1.12. 2.16 Call for Proposal Submission Instructions All proposals and supporting documentation must be submitted electronically by the date specified in Section 2.5. Applicants must submit proposals using the LEPC Call for Proposal Response Template provided by the Ministry in this document. Supplemental documentation, such as letters of commitment from partner organizations, should be submitted along with the proposal in PDF format. The LEPC Call for Proposal Response Template and supporting documentation must be submitted to the Ministry in a single electronic communication. Only complete proposals received before the submission deadline will be considered to have been received on time. Hard copies of proposals will not be accepted and will be destroyed. Electronic proposals that are received late will be marked late and will not be considered or evaluated. In the event of a dispute, the proposal receipt time as recorded at the closing location shall prevail whether accurate or not. By submission of a clear and detailed written notice, the Applicant may amend or withdraw its proposal for a pilot community prior to the closing date and time. Once the submission deadline has passed all proposals become irrevocable. The Applicant cannot change the working of its proposal after closing and no words or comments will be added to the proposal unless requested by the Province for the purposes of clarification. All proposals submitted to the Ministry become the property of the Ministry. They will be received and held in confidence by the Ministry, subject to the provisions of the Freedom of Information and Protection of Privacy Act and this Call for Proposal. Page 28 of 44 Employment Ontario Call For Proposal Application Guide 3 RESPONSE TEMPLATE All proposals and supporting documentation must be submitted electronically by the date specified in Section 2.5. For call for proposal submission instructions please refer to Section 3.1 of the Local Employment Planning Council Application Guide. Instructions The following format and sequence should be followed in order to provide consistency in the Applicant proposals and ensure that each response receives full consideration. 3.1 Project Contact Information Legal name of organization Contact name Mailing address Telephone number Email address Pilot Community -Select from pull-down- 3.2 Partner Organization (if applicable) Legal name of organization Mailing address 3.3 Declaration This section is to be signed by the organization’s signing authority. The enclosed proposal is submitted in response to the above referenced Call for Proposal. Through submission of this proposal, I agree to all of the terms and conditions and that the information provided in this proposal is accurate and true to the best of my knowledge. Does the organization meet the requirements set out in Section 2.2 Eligibility? Yes No Signature Print name Job title Date Page 29 of 44 Employment Ontario Call For Proposal Application Guide 3.4 Project Summary (5 points) Provide a project summary of how your organization will undertake pilot activities and complete the project deliverables and meet pilot outcomes. (750 word maximum) 3.5 Capacity (30 points) a) Organizational Capacity i. Provide information regarding your organization’s capacity in terms of current business, contracts, services, number of years in operation, geographic coverage and any other relevant and appropriate information. (500 word maximum) ii. Discuss how current capacity enables your organization to meet the objectives of the LEPC pilot. (500 word maximum) b) Management Team i. Describe your organizational structure, including: roles and responsibilities, governance and reporting relationships including financial oversight and accountability. (500 word maximum) ii. Provide highlights of the qualifications of key personnel, including the management team and board members involved in service delivery and contract management. (500 word maximum) c) Human Resource Capacity i. Provide highlights of the qualifications of key staff to be tasked with undertaking LEPC activities. Please indicate current number of employees, specific areas of expertise, and relevant experience. (500 word maximum) Page 30 of 44 Employment Ontario Call For Proposal Application Guide ii. If additional staff is required to support the full scope of LEPC activities, please indicate what additional staff will be hired, including key qualifications and areas of expertise. (500 word maximum) iii. Discuss what processes will be developed to support training, professional development and knowledge transfer amongst staff to build, retain and share knowledge and best practices in order to ensure continuity of pilot activities, and meeting performance measures. (500 word maximum) d) Accessibility i. Outline the organization’s accessibility policies and processes that demonstrate compliance with the Accessibility for Ontarians with Disabilities Act (AODA). (500 word maximum) 3.6 Experience and Expertise (40 points) a) Delivering local planning services i. Using specific examples, demonstrate past experience developing, facilitating and/or delivering local planning services, particularly within the pilot community. Provide specific examples of engaging local stakeholders, fostering collaboration and detail the measures of success. (500 word maximum) b) Working with labour market information i. Using specific examples, demonstrate past experience with local labour market information, and expertise on local economic conditions and trends, particularly within the pilot community. Provide information on the local labour market including its uniqueness, specific needs, historical challenges, future opportunities, and any other relevant information. Discuss how this knowledge has been used to meet local labour market needs in the past. (500 word maximum) c) Working with employment and training service providers i. Using specific examples, demonstrate past experience with service providers, particularly those delivering employment and training services, particularly within the pilot community. Provide information on the local employment and training Page 31 of 44 Employment Ontario Call For Proposal Application Guide landscape and discuss how this knowledge has been used to meet local planning and service coordination needs in the past. (500 word maximum) d) Working with employers i. Using specific examples, demonstrate past experience with employers, particularly within the pilot community, including outreach techniques, identifying and meeting employer needs, and engagement in community planning and research. Describe the employer, industries, and business types. (500 word maximum) e) Research and analysis i. Using specific examples, demonstrate past experience providing research and analytical services, including use of statistical information, large data sets, qualitative and quantitative research methods as well as familiarity with existing sources of local labour market data. (500 word maximum) f) Communications i. Using specific examples, demonstrate past experience developing and implementing communications strategies geared towards community stakeholders, including methods of disseminating information and conducting outreach. (500 word maximum) g) Government funding experience i. Please provide details about previous experiences with government funders through transfer payment agreements within the last five years. (250 word maximum) h) Administer project funds i. Please provide details about previous experience developing and administering a process to select, fund and monitor projects, including developing contracts and ensuring project funds were spent appropriately and represent value for money. (500 word maximum) Page 32 of 44 Employment Ontario Call For Proposal Application Guide 3.7 Community Connection and Commitment (15 points) a) Established Presence in the Community i. Provide information on your organization’s current presence, particularly within the pilot community, including participation on committees, planning or engagement initiatives, and any other relevant information as it pertains to local employers, specific sub-populations, service providers, and other community organizations. (500 word maximum) b) Established Relationships i. Detail how you have established new linkages with community stakeholders in the past, particularly developing relationships with various sectors, especially within the pilot community. Discuss best practices and lessons learned on working cooperatively and cohesively with multiple agencies with varying interests. (500 word maximum) c) Commitment to Pilot Objectives i. Discuss how the pilot objectives and activities align with your organizational mission and goals. (500 word maximum) Page 33 of 44 Employment Ontario Call For Proposal Application Guide 3.8 Proposed Services, Delivery Method, and Work Plan (40 points) Please create a work plan, including timelines, which details how your organization would undertake the activities described in this CFP in consideration of the factors indicated below. Work plans should be no more than three pages in length and be attached to the Applicant’s final submission in PDF format. a) Start-up Phase (December 1, 2015 – February 29, 2016) i. ii. Detail start-up activities with timelines, including facility acquisition, human resource considerations, capital purchases, marketing and communications, early service delivery and outcomes by the end of the start-up phase. Provide a list of the key data sources which will support the labour market activities to be undertaken by the LEPC. b) Activity Phase (March 1, 2016 – May 31, 2017) i. Describe specifics of activities to be provided, include services, products, dissemination strategies and proposed activity targets and timelines. ii. Describe how current and existing community and employer partnerships will be leveraged for the purpose of pilot delivery. c) Project Funding Process i. Describe specifics of activities involved in administering project funds, including details about: a. soliciting, assessing and selecting proposals; b. developing and administering contracts; c. monitoring project progress and outcomes; and d. ensuring proper oversight for project funds. d) Potential challenges and risk mitigation strategies i. 3.9 Identify potential challenges in implementing the work plan, as outlined, and what risk mitigation strategies will be utilized to support the success of the LEPC pilot. Proposed Budget (10 points) Please create a proposed budget which details how your organization would undertake all LEPC activities in consideration of the scope of the activities and funding outlined in this CFP as well as the detailed work plan identified in Section 3.9. Proposed budgets should reflect how funding will be balanced between the various activities LEPCs will undertake over the duration of the pilot. Proposed budgets should be no more than two pages in length and be attached to the Applicant’s final submission in PDF format. Page 34 of 44 Employment Ontario Call For Proposal Application Guide 4 APPENDICES 4.1 Appendix I: Definitions “Applicant” means any organization applying for consideration to undertake the activities described in the call for proposal. “Employment Ontario” means the comprehensive suite of services and programs designed to assist everyone from employed workers seeking skills upgrades to unemployed individuals in need of basic training. “Employment Ontario network” means the network of employment service providers, literacy service provider organizations, and apprenticeship training delivery offices. “Employment Ontario service provider” means the third party organizations delivering Employment Ontario’s employment and training programs under transfer payment agreements. “EOPG” means the Employment Ontario Partners’ Gateway, a Ministry-maintained site which provides support to service providers delivering Employment Ontario programs and services as part of the Employment Ontario network. “Evidence-based” means policy-making that is grounded in extensive research – where the problem and options are defined against thorough research and analysis; policy options are evaluated against specific measurable criteria; information is collected and evidence is explicitly considered; and knowledge gaps are proactively identified and addressed. “Fiscal year” means the period running from April 1 in one calendar year to, and including, March 31 in the next calendar year. “Integration” means service delivery goals, processes, infrastructure and technology are aligned across channels, allowing all EO service providers to meet client needs and provide seamless service. “Intermediary” for the purposes of Local Employment Planning Council pilots, acting as an “intermediary” requires serving as the connection between diverse local groups (e.g., employers, service providers and other community stakeholders) and their ideas, resources and services (such as skills training) to more effectively plan employment and training service delivery, generate local labour market knowledge, address the workforce development needs of employers, and help shape changes to the local labour market. As an intermediary, LEPCs lead and champion local solutions to labour market issues and build credibility and buy-in amongst community stakeholders (employers in particular) to support the successful implementation of local workforce development initiatives. “Labour market” means a defined geographic area in which workers offer their skills, experience and knowledge to employers in exchange for wages and benefits. Page 35 of 44 Employment Ontario Call For Proposal Application Guide “Labour Market Issue” means a series of issues generally characterized by a current or anticipated imbalance in the labour market between supply (workers) and demand (employers). This imbalance between supply and demand could result from situations such as: Labour shortages and surpluses; Industry downsizing; Industry upsizing, new industrial development, and/or relocation; Impact of new technologies and globalization; Shortage of year round job opportunities; and, Lack of community, sector and/or organizational capacity for human resource planning. “Legal entity” means an individual, a sole proprietorship, a corporation, a partnership, a joint venture, or another legally recognized entity that conducts business in the province of Ontario. “Local Boards” refers to a network of 26 independent not-for-profit corporations funded by the Ministry of Training, Colleges and Universities to provide access to local labour market information, interpreted in the local context, for planning and analysis. Local Boards also support linkages among local employment and community services and resources and engage employers to help identify local labour market issues and workforce development needs in the community. “Recipient” means an organization who has entered into an agreement with the Ministry. “Partnership/Partners” means a relationship where two or more parties, having compatible goals, have an arrangement to work, share the risk and share the results or proceeds. Partnership implies the sharing of decision making, risks, power, benefits and burdens. It should add value to each partner’s respective services, products or situations. “Proposal” means all the documentation submitted by the Applicant in response to the CFP. “Stakeholder” means somebody or something with direct interest: a person or group with a direct interest, involvement or investment in something; individuals or groups that are affected by a decision and have an interest in its outcome. “Statement of Revenue and Expenditure Report” means the report which is a consolidation of the detailed project costs submitted to the Ministry by the successful applicant at the end of each fiscal year using a template provided by the Ministry. This report is used as the basis for the annual reconciliation of funds. Page 36 of 44 Employment Ontario Call For Proposal Application Guide 4.2 Appendix II: Funding Categories Successful applicants have discretion over the use of their funds within the parameters outlined in their agreement with the Ministry. Indirect Expenditures Administration Cost Recipients are able to attribute no more than 15% of their operating funds for administrative overhead. Administrative overhead recognizes costs necessary for operating an organization but not directly associated with the delivery of the pilot. For example, a portion of the salaries/benefits of the Executive Director, IT, and/or financial staff who work for the entire organization but may spend a portion of their time dedicated to administrative functions that support the pilot. Direct Expenditures Operating Funds These funds are for the direct delivery of all of the components of the Local Employment Planning Council pilot as per the agreement negotiated with the Ministry. Operating funds include cost related to the provision of the pilot that would be considered part of a successful Applicant’s day-to-day operations including: staff and management salaries; hiring and training of staff (including professional development); marketing (signage, paper/web ads, outreach, etc.); facilities (rent); facilities (mortgage payments) ONLY the interest portion of a mortgage payment is allowed as an Operating cost; accounting services and auditor’s fees; funding of community projects; funding of projects undertaken by the Recipient including, but not limited to: o Salaries – Project Staff o Honoraria/Professional Fees o Travel – Project Staff/Management/Volunteers o Travel – Contractors o Publicity o Printing o Materials o Other direct expenditures related to the delivery of research and innovation projects; and/or other direct operating expenditures related to the delivery of the pilot/program. Operating Funds cannot be used for termination and severance costs. Page 37 of 44 Employment Ontario Call For Proposal Application Guide Start-up Funds Start-up funding is funds used for the acquisition of goods and services to support the direct delivery of the Local Employment Planning Council pilot as per the agreement negotiated with the Ministry prior to the start of operations. Start-up funds include costs related to the provision of goods and services that would be considered part of the necessary costs for the successful Applicant to start operations including, but not limited to costs incurred obtaining a location for operations or obtaining office furniture and equipment. Capital Assets For the purpose of this pilot, capital assets (tangible and intangible), are identifiable assets that meet all of the following criteria: Are held for use in the provision of services, for administrative purposes, for production of goods or for the maintenance, repair, development or construction of other capital assets; Have been acquired, constructed or developed with the intention of being used on a continuing basis; Are not intended for sale in the ordinary course of operations; and Are not held as part of a collection. Tangible capital assets include land, buildings and equipment. Intangible capital assets are identifiable non-monetary assets without physical substance. Page 38 of 44 Employment Ontario Call For Proposal Application Guide 4.3 Appendix III: Examples of Eligible and Ineligible Expenditures Eligible Expenditures Eligible expenditures shall be claimed to the extent that they are reasonable and are within the intent of the project agreement in the opinion of the ministry. Such expenditures are actual cash outlays that can be documented through invoices or receipts. Evidence of payment must be maintained for audit purposes. The Ministry will have the final word in determining expenditure eligibility and valuation. Eligible expenditures are directly related to the development and delivery of the approved pilot, for example: Administrative costs incurred; this includes such things as payroll and Human Resource administration, insurance, use of common resources, space or facilities, the provision of data collection, and financial tracking and reporting for the project Legal costs specifically related to entering into an agreement with the Ministry Honoraria to professionals (e.g. Elders, guest speakers, etc.) Facilities - Rent, furniture, computers and supplies for the delivery of the project Salaries and Wages - Direct salaries and wages, including reasonable benefits, of staff directly employed on the project and in proportion to the amount of time spent working directly on the project. The successful applicant is required to maintain timesheets or appropriate records for all employees working directly on the project to verify time spent on project work and to verify expenditures for audit purposes. Consultants - Costs related to work performed by companies or individuals that contribute to the project under contract are normally eligible. Consulting or other services directly related to the project must be charged at fair market value or less. Satisfactory evidence demonstrating that the services do not exceed fair market value may be required. Professional Fees - Fees directly related to and required for the management of the project or to conduct the work of the project may be eligible. Evidence or a contract may be required. Costs must not exceed fair market value. Each project will require audits by an external auditor. The costs of such audits as required by the Ministry are eligible. Capital costs related to LEPC start-up activities INELIGIBLE EXPENDITURES Ineligible expenditures are not directly related to the development and delivery of the project, for example: Core organization costs or core institutional programming Initiatives that are already fully funded Capital costs Supplies or equipment not directly related to the delivery of the project Legal costs (other than those described under Eligible Expenditures) Debt reduction costs Indirect and fixed expenses which are not directly attributable to the implementation of the pilot Page 39 of 44 Employment Ontario Call For Proposal Application Guide 4.4 Appendix IV: Pilot Community Geography The Local Employment Planning Councils will fall within current Local Board boundaries. These boundaries contain various census subdivisions (CSDs) as set out below. LEPC Pilot Community Durham Peel - Halton Windsor Census Subdivisions Pickering Ajax Whitby Oshawa Clarington Scugog Mississaugas of Scugog Island Uxbridge Brock Mississauga Brampton Caledon Oakville Burlington Milton Halton Hills Pelee Leamington Kingsville Essex Amherstburg LaSalle Windsor Tecumseh Lakeshore Page 40 of 44 Employment Ontario Call For Proposal Application Guide LEPC Pilot Community London-Middlesex-Oxford Ottawa Census Subdivisions Norwich Tillsonburg South-West Oxford Ingersoll Zorra East Zorra-Tavistock Woodstock Blandford-Blenheim Bayham Malahide Aylmer Central Elgin St. Thomas Southwold Dutton/Dunwich West Elgin Newbury Southwest Middlesex Strathroy-Caradoc Chippewas of the Thames First Nation 42 Munsee-Delaware Nation 1 Oneida 41 Thames Centre Middlesex Centre London North Middlesex Adelaide-Metcalfe Lucan Biddulph City of Ottawa Page 41 of 44 Employment Ontario Call For Proposal Application Guide LEPC Pilot Community Peterborough Census Subdivisions Brighton Cramahe Hamilton Port Hope Cobourg Alnwick/Haldimand Alderville First Nation Trent Hills Asphodel-Norwood Otonabee-South Monaghan Hiawatha First Nation Cavan-Monaghan Peterborough Smith-Ennismore-Lakefield Curve Lake First Nation 35 Douro-Dummer Havelock-Belmont-Methuen North Kawartha Galway-Cavendish and Harvey Kawartha Lakes Highlands East Minden Hills Algonquin Highlands Dysart and Others Page 42 of 44 Employment Ontario Call For Proposal Application Guide LEPC Pilot Community Timmins Census Subdivisions Mattagami 71 Chapleau 74A Duck Lake 76B Chapleau 75 Chapleau Sudbury, Unorganized, North Part Coleman Latchford Cobalt Harris Temiskaming Shores Hudson Kerns Harley Casey Brethour Hilliard Armstrong Thornloe James Charlton and Dack Evanturel Englehart Chamberlain Matachewan Matachewan 72 McGarry Larder Lake Gauthier Kirkland Lake Timiskaming, Unorganized, East Part Timiskaming, Unorganized, West Part Black River-Matheson Timmins Iroquois Falls Abitibi 70 Cochrane Smooth Rock Falls Fauquier-Strickland Moonbeam Kapuskasing Val Rita-Harty Opasatika Hearst Mattice-Val Cité Cochrane, Unorganized, South West Part Page 43 of 44 Cochrane, Unorganized, North Part Employment Ontario Call For Proposal Application Guide LEPC Pilot Community Thunder Bay Census Subdivisions Neebing Fort William 52 Thunder Bay Oliver Paipoonge Gillies O'Connor Conmee Shuniah Dorion Red Rock Nipigon Schreiber Terrace Bay Marathon Pic Mobert First Nation Pic River 50 Pays Plat 51 Lake Helen 53A Gull River 55 Manitouwadge Ginoogaming First Nation Long Lake 58 Rocky Bay 1 Greenstone Aroland 83 Lake Nipigon Thunder Bay, Unorganized Lac des Mille Lacs 22A1 Marten Falls 65 Webequie Lansdowne House Summer Beaver Sand Point First Nation (Bingwi Neyaashi Anishnaabek) Whitesand First Nation Michipicoten First Nation Page 44 of 44