OSCAR C. PASCUA
Block 5, Lot 5, San Lorenzo South Subdivision
Balibago Road, Sta. Rosa , Laguna
Telephone #: 896-66-10 Res. / 853-58-31 ( c/o Judy Pascua)
WEB SITE: http://www.geocities.com/o_pascua45
CAREER OBJECTIVE:
To be responsive in global environmental trend as well as the organizational SWOT analysis and to be
an effective integrator for valuable strategic plans of the company to consummate sustainable
competitive advantage.
PROFESSIONAL EXPERIENCES:
SALES AND TRAINING OFFICER
LBC-DFC
February 1995 - Present
Regular Functions:
1) Responsible in assisting the sales team in negotiating with corporate clients with volume
transactions.
2) Responsible in maintaining rapport with all valued clients by imbibing personal touch and
providing valuable information necessitate to their needs.
3) Responsible in monitoring the sales progress of all LBC products as well as the productivity level
of all teams.
4) Assisting the President in reviewing and improving the sales incentives for all the teams.
5) Responsible in formulating competitive price rates for volume clients.
6) Responsible in coordinating with Marketing
promos/advertising activities that affect sales.
Department
in
relations
to
company
7) Responsible in monitoring collection performance of all the teams and assisting them should they
have collection concerns with their clients.
8) Responsible in providing reports to LBC Board of Directors, such as:
a.
b.
c.
d.
e.
Productivity Report of all teams
i. Monthly Sales Report
ii. Quarterly Report
iii. Airpost Analysis report
Collection Report
Incentives
Vehicle Compliment Report
Other matters pertaining to DFC operations.
Other Functions:
1) Regularly conducts monthly training as part of management program:
a.
b.
c.
d.
For new associates
Retraining for old associates
For new products
Other training programs/workshops for the maturing of teams
2) Responsible in preparing schedules for the regular monthly meetings for all Team Leaders.
a.
b.
Metro Manila Teams and
Provincial Teams
3) Directly reports to the President
Accomplishments:



Formulated effective strategic marketing and action plans for LBC-DFC, such as
o Monthly Sales targets for all teams for year 2000.
o New incentive scheme for sales acceptances.
o Systematic means of forwarding for all teams acceptances bound to final destinations.
o Successfully initiated the charge account system for all accredited airlines.
o Has completed the budgetary requirements for year 2000.
Was able to systematize all necessary reports needed by the President using the powerful
capability of computer software.
Able to generate voluminous accounts and successfully endorsed them to all the concerned teams.
OPERATIONS SUPERVISOR
TRI-STAR COURIER SERVICES
May 1994 – February 1995
1) General supervision of operations at the Express Courier and Parcel Delivery service unit.
2) Initiate action to facilitate the pick-up and delivery of documents and or parcels.
3) Oversee the preparation of reports for management information and decision making.
4) Monitor and evaluate the performance of the operation staff.
5) Directly reports to GM.
OPERATIONS SUPERVISOR
CITY SERVICE CORP.
October 1993 to May 1994
1) Responsible in all aspect of delivery operations under (ECD) Express Courier Delivery Service
Department.
2) Conducts Analysis, Forecasting, Evaluation of any aspect of Operation, sales , et al.
3) Submits proposals, recommendations and reports to the General Manager, which is necessary for
MANCOM Weekly Meeting.
4) Responsible in preparation of Financial Performance Report for ECD Department.
5) Directly reports to General Manager.
Accomplishments:
Successfully initiated the acceptance of provincial mail using different agents through co-loading
method.
CUSTOMER SERVICE
SNAS WORLDWIDE EXPRESS
JEDDAH K.S.A.
February 1992 to November 1993
1) Responsible for all aspect of operations maintaining and servicing all existing clients and calling
more prospective customers to increase sales for the whole company.
2) Furnishing effective sales leads correspondence to foreign counterparts via modem.
3) Worked out several logistic inquiries and problems done by foreign counterparts as well as clients.
Accomplishments:




During the initial training in Bahrain, was regarded as the second (2 nd) Best Trainee with a
satisfactory rating of 95 %.
In Jeddah, where the second and the last part of the training was held, was regarded as the Best
Trainee among ten (10) co-trainees gaining an overall General Average of 98%.
After the whole year stay (from Fed’ 92 – Fed’ 93), a new contract was awarded because of good
record and satisfactory performance as far as Sales is concerned.
As the 2nd year contract was undertaken, was awarded as the Best Customer Service
Representative of the company because of the 120% increase in sales. Given this award, lots of
trainings / seminars were lavishly provided. Plus a chance to take an early vacation after 5 months.
EXPORT SUPERVISOR
LBC INTERNATIONAL, INC.
Pasay City
July 1991 to February 1992
Responsible for the overall operations of Export Department under Import / Export Division.
Accomplishments:



Was able to increase the sales and happened to be the only department under LBC International to
make a net profit for the periods October to December, 1991.
Successfully initiated the revision of (IDDS) International Door to Door Delivery RATE.
Was able to get big clients like San Miguel Corp. (Magnolia Division), Hella Philippines and
ASTRA Pharmaceutical Corp., as part of LBC market for EXPORT.
EXPORT ASSISTANT
LBC INTERNATIONAL , INC.
Pasay City
November 1990 to June 1991
Assisted the Export Supervisor in all its undertakings as head of the Export team.
EXPORT REPRESENTATIVE
LBC INTERNATIONAL , INC.
October 1989 to October 1990
EXPORT (X-Pouch) COURIER
LBC INTERNATIONAL, INC.\
August 19 88 to September 1989
EDUCATION :
Bachelor’s Degree
PMI Colleges 1986 – 1990
(B. S. Customs Administration)
Manila
SEMINARS / TRAININGS ATTENDED:
1.
TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
PSI STAR SHOOTERS “TEAM BUILDING”
March 1999 to May 1999 ( 90 days program)
Mon Alaba, Vicky Vicente, Benjie So, Col. Roy Acosta
PSI Office and CAP Building, Makati
2.
TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
PSI BASIC SEMINAR “PERSONAL AWARENESS”
December 1998
Rene Austria / Cocoy Rebustillo
CAP Building, Makati
3.
TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
CUSTOMER SERVICE and COUNTER SELLING SEMINAR
June 1998
GUTHRIE JENSEN, Carina
Royal Palm Hotel, Ermita
4.
TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
TRAINORS TRAINING
March 1998
Rudy Vitangcol
PBSP, Intramuros
5.
TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
TOTAL QUALITY MANAGEMENT SEMINAR (TQM)
January 1998
Rudy Vitangcol
Cebu City
6.
TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
ATTITUDE SEMINAR
November 1997
Rodolfo Vitangcol
Baguio City
7.
TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
COBOL/ PASCAL PROGRAMMING
February 1996 to June 1996
Mr. Dela Cruz/ STI Colleges
Crispa Building, Makati City
8.
TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
DBASE PROGRAMMING
September 1996 to January 1996
System Technology Institute
Crispa Building, Makati City
9.
TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
ELEMENTS OF PUBLIC SPEAKING “Module 1”
1995
Speech Power
Ateneo de Makati, Makati City
10. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
DEVELOPMENTAL COURSE ON CORPORATE BEHAVIOR
January 1994
Atty. Yvette Morales / Ms. Mercy de Chavez
CSA – Training Room, Leveriza, Pasay
12. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
DANGEROUS GOODS AWARENESS
August 02 1993 (10 hours)
Rene Vitug / SNAS Worldwide Express
Green Park , Hyatt Regency Compound,
Jeddah, K. S. A.
13. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
SELLING TECHNIQUES (SALES LEAD AND INSURANCE)
June 18, 1993 (Whole Day)
Mr. Ahmed Mohdar / SNAS Training
SNAS Conference Room
Jeddah, K. S. A.
14. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
LEADERSHIP IN ACTION
April 09, 1993 (Whole Day)
Ms. Michele Achmed/ E. Boland
Holiday Inn , Bahrain
15. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
TELEPHONE CONVERSATION BEHAVIOR
December 02 , 1992
Mr. Rene Vitug / Mr. F. Akram
Hyatt Regency Compound
Jeddah K. S. A.
16. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
THINK SECURITY (CHECKPOINT / X – RAY CODING)
February 17- 22 , 1992
Ms. Michele Achmed
DHL Worldwide Express/ Main office, Bahrain
17. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
SYSTEMS OPERATIONS ( Micro wand and Computer ‘ S-36)
February 25-27, 1992
Mr. Helmid / S. Bushby
DHL ‘ S HUB Station, Bahrain
18. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
SUPERVISORY TRAINING SEMINAR
August 05 – 07, 1991
Achievement Specialist
HYATT Hotel, Manila
19. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
COMPUTER DATA ENTRY COURSE
February 08 – April 30, 1991
System Technology Institute
S. T. I. Taft Avenue
20. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
STRATEGY WORKSHOP
July 07 – 09, 1990
Achievement Specialist
HYATT Hotel, Manila
21. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
CARGO DANGEROUS GOODS SEMINAR
October 12 – 30, 1989
PAL Center for Continuing Education
PAL Training Center, Nichols A. B.
22. TITLE
DATE
CONDUCTED By
VENUE
:
:
:
:
BASIC CARGO HANDLING COURSE
September 07 – 09, 1988
KLM Royal Dutch airlines
Manila Peninsula Hotel
SPECIAL SKILLS:

Analyzing economic and business conditions through micro-environmental scanning and
research as well as developing and implementing strategic marketing plan in a fast
changing environment.

Can render strong leadership in achieving goals by motivating members to perform to the
extent of their potentials.

Writing articles, correspondence and industry report analysis.

Computer knowledge in WORDSTAR/ LOTUS / DBASE III +/ QUATRO
MICROSOFT EXCEL / ACCESS / POWERPOINT / INTERNET
EXPLORER /NETSCAPE NAVIGATOR/ and all other MICROSOFT SOFTWARES.
*****
Special skill in developing WEB PAGE/ familiar with computer
programming such as DbaseIII+, COBOL, HTML/JAVA.
*****
Operates Most Office Machines
I hereby certify that all information given above are complete, true and correct to the best of my
knowledge. I fully understand that any false statement will be sufficient cause for my immediate separation
from the service of the company upon discovery thereof.
OSCAR C. PASCUA
http://www.geocities.com/o_pascua45