COMESA COMPETITION COMMISSION A GUIDE TO CONSUMERS Informed and involved consumers are a cornerstone to enhancing the competition culture in the Common Market SEPTEMBER, 2013 1 Disclaimer The guide aims to enhance the understanding of consumers about the provisions of the COMESA Competition Regulations of 2004 referred to in this guide as “the Regulations”. This guide does not constitute legal advice and should not be relied upon as a statement of law relating to the Regulations. Stakeholders are encouraged to seek legal advice should they have any doubt about whether any conduct may breach the Regulations. 2 1. Objective of the Regulations The Regulations have as their prime objective, to promote and encourage competition by preventing restrictive business practices and other restrictions that deter the efficient operation of the market thereby enhancing the welfare of consumers in the Common Market, and to protect consumers against offensive conduct by market actors. The Regulations were promulgated to enable the Common Market attain the full benefits of the regional economic integration agenda by affording a legal platform for promoting fair competition among business undertakings involved in trade in the Common Market and protecting consumers from the adverse effects of monopolization and related business malpractices. The COMESA Competition Commission (“the Commission”) was established by article 6 of the Regulations with the powers to monitor, investigate, detect, make determinations or take action to prevent, inhibit and/or penalize firms whose business activities appreciably restrains competition within the Common Market. The enforcement of the Regulations aim at building the competition culture which benefits consumers with wider product/service choice at competitive prices. The role of the Commission should, therefore, be understood as that of a referee in the field of commercial activities by firms with the powers to penalize those firms which are not competing fairly as per the stipulated rules. 2. Negative Effects of Anti-Competitive Practices Consumers may have witnessed market scenarios where competing firms agree to fix prices or to allocate markets among themselves or to rig bids. This entails that firms which are supposed to be fierce competitors on the market agree to become passive followers of collective actions. The ultimate loser in all this happens to be the consumer because colluding firms end up compromising on quality i.e. there is little incentive to innovate, and at the same time, the collusive outcome happens to be higher prices to consumers than would be if the firms were in competition with one another. Consumers may also have experienced scenarios where a firm or a collection of firms become so dominant in the market to the extent of behaving without effective constraints from existing competitors or potential competitors. Such dominant firms have an incentive to charge excessive prices knowing that consumers have no alternative of getting similar goods or services. The dominant firm may also price below cost for a short period of time (predation) with the view of driving competitors out of the market and then charge excessive prices to recoup the 3 temporary loses once the competitors have been kicked out of the market. Consumers would normally celebrate below cost pricing by a dominant firm but may not be aware that it’s a temporary strategy (trap) which will expose them to excessive pricing in the near future. It is important to appreciate, though, that not all below cost pricing constitute predation as similar strategies are commonly employed by firms especially when they are launching a new product or when they intent to clear stock. Consumers may further have experienced scenarios where the sellers of goods and services on the market engage in practices such as false or misleading representation of goods or services in relation to their standard, price, value, grade, sponsorship, year of make and/or expiry, place of origin, warranty, etc. Sellers may also engage in unconscionable conduct in relation to consumer or business transactions and non disclosure of product information standards; among others. Such practices pose a health risk to consumers besides exposing consumers to goods and services which are of less quality. The Commission, therefore, takes a keen interest to monitor the market for concentration and anti competitive business practices which are potential breeding grounds for market monopolization and harm to consumers. 3. How the Regulations Enhance Consumer Welfare As elaborated in the preceding sections, the Regulations have as their prime objective, to promote and encourage competition by preventing restrictive business practices and other restrictions that deter the efficient operation of the market thereby enhancing the welfare of consumers in the Common Market, and to protect consumers against offensive conduct by market actors, prevention of the abuse of market monopolization by firms as well as anti competitive practices arising from collusion to maximize profits by the firms. The Regulations gives powers to the Commission to monitor, investigate, detect, make determinations or take action to prevent, inhibit and/or penalise undertakings whose business activities appreciably restrains competition within the Common Market. The Commission also has powers to remedy or penalise anti-competitive activity by ordering the termination or nullification of agreements prohibited under Part 3 of the Regulations; direct the enterprise to cease and desist from anticompetitive conduct and to take such steps as it believes may be necessary to overcome the effects of abuse of its dominant position in the market, or any other business conduct inconsistent with the principles as set out in the Regulations; order 4 payment of compensation to persons affected; and impose fines for breaches of the provisions of these Regulations. 4. The Role of Consumers in Eradicating Anti-Competitive Conduct We have noted in the foregoing discussion that the ultimate loser in this whole pursuit of monopolization and profit maximization by firms is the consumer. Realizing that anti-competitive practices are detrimental to consumer welfare, it is imperative that consumers take the lead in eradicating these business malpractices. Consumers must become reliable partners of the Commission in identifying business practices that are harmful to their interests. Other than whistle blowing, consumers are at liberty to request for investigation of the conduct considered harmful to consumer welfare, make written representations to the Commission on any investigations being carried out, and may participate in the public hearing arranged by the Commission as interested parties. 5. Lodging a Complaint Any person can lodge a complaint whether directly or indirectly affected by the anticompetitive conduct. A complaint can be lodged by providing information through completion of Form 1 (Complaint Form) and sending it to the Commission through e-mail to glipimile@comesa.int or vnkhoma@comesa.int or deliver by post to the following address: The Director/Chief Executive Officer COMESA Competition Commission 5th Floor Kang’ombe House P.O Box 30742 Lilongwe 3 MALAWI Tel. +265 1 772 466/ 525. The complainant must provide comprehensive information/ statement as regards the nature of the complaint and any supporting documents to assist the Commission in its investigations. 5