Laniece Archie 733 North Trumbull Chicago, IL 60624 evarchie0107@yahoo.com Phone: (312)818-8651 SUMMARY OF QUALIFCATIONS Experienced Certified Nursing Assistant with over 5 years experience with the ability to care for patients while assuring safety. CORE COMPETENCIES & SKILLS Reasoning Ability: Applies common sense understanding to carry out detailed, but uninvolved, written or oral instructions. Problem Solving: Identifies and resolves problems in timely manner; Gathers and analyzes information skillfully. Develops alternative solutions; Works well in team problem solving situations. Uses reason even when dealing with emotional topics. Customer Service: Manages difficult or emotional customer situations. Responds promptly to customer/reporters or staff needs. Responds quickly to requests for service and assistance. Solicits customer feedback to improve service. Meet commitments in a timely manner. Interpersonal Skills: Maintains confidentiality. Remains open to others’ ideas and tries new things. Addresses problems directly with the individual involved. Written Communication: Type 25 wpm and writes clearly and informatively. Oral Communication: Speaks clearly and persuasively in positive or negative situations. Listens and gets clarification. Responds well to questions. Participates actively in meetings. Planning/Organization: Prioritizes and plans work activities. Uses time efficiently. Plans additional resources. Develops realistic action plans. EDUCATION and CERTIFICATION Chicago Community Learning Center Patient Care Technician Exam/Passed Chicago, IL 12/2015 PROFESSIONAL EXPERIENCE and SKILLS Provided nursing assistance care in nursing home under the direction of nursing and medical staff. Answered signal lights, bells and intercom system to determine patients’ needs. Bathed, dressed, undressed and weighed patients. Bathed and/or showered patients. Transported patients, using wheelchair and wheeled cart and assisted patients to walk. Turned and repositioned patients every two hours to prevent bedsores. Recorded required intake and output of patients. Draped patients for examinations and treatments while remaining with patient. Changed bed linens, ran errands, directed visitors and answered telephone. Recorded temperature, blood pressure, pulse and respiration rates, food and fluid intake and output, as directed. Performed such duties as holding instruments and adjusting lights. Cleaned, sterilized, stored, prepared and issued dressing packs, treatment trays and other supplies. EMPLOYERS Chicago Ridge Nursing Home Certified Nursing Assistant Chicago Heights, IL 4/2015 – 8/2015 Abcor Home Health Certified Nursing Assistant Chicago, IL 8/2014 – 3/2015 Berkeley Nursing and Rehabilitation Certified Nursing Assistant Oak Park, IL 6/2012 – 3/2014 Valencia Curry Home Health Aide Chicago, IL 9/2011 – 7/2015