Melbourne Institute of Finance & Management Guideline to Assignments 2 Assessments Every Advanced Diploma of Business subject will require the completion of assessments throughout the semester which contribute to the final grade for the subject. This might be an exam, essay, case study report, presentation or any combination of these. It is the responsibility of you the student to know what the assessment requirements are for each subject you are enrolled in and the due dates. If you are unable to complete the assessment on the due date then you must make a request for an extension from the teacher responsible for that for that subject. It is also at the discretion of the teacher if to grant the extension or not and the length of period to grant it for. 3 Table of Contents 1. Assignments .................................................................................................................4 1.1 General Assignment Writing Tips ................................................................ 4 2 Plagiarism....................................................................................................... 6 2.1 Referencing ............................................................................................................6 2.1.1 Citing References in the Text ............................................................................7 2.1.2 Direct quotation ..................................................................................................7 2.1.3 Citing References in the Reference List or Bibliography ...................................8 3 Essay ........................................................................................................... 10 4 Report .......................................................................................................... 11 4.1 Title Page .............................................................................................................11 4.2 Table of Contents .................................................................................................11 4.3 Executive summary..............................................................................................11 4.4 Introduction ..........................................................................................................11 4.5 Body .....................................................................................................................12 4.6 Conclusion ...........................................................................................................12 4.7 Recommendations ................................................................................................12 4.8 Appendix ..............................................................................................................12 4.9 List of References ................................................................................................12 5. Case Study .................................................................................................. 13 5.1 Case Study Format ...............................................................................................13 6. Presentations ............................................................................................. 14 6.1 Planning ...............................................................................................................14 6.2 Preparing ..............................................................................................................14 6.3 Practicing .............................................................................................................14 6.4 Involving the audience .........................................................................................15 7. Useful words in assignments ....................................................................... 16 8. Appendix – Sample Report ......................................................................... 18 4 1. Assignments Most subjects will require the submission of an assignment as well as the completion of a final exam; assignments may be completed in the format of an essay, report, case study or presentation. Regardless of the format it is important to adequately prepare and plan all assignments well to ensure that it is not rushed and all requirements are answered. All written assignments require the use of the Harvard referencing method. 1.1 General Assignment Writing Tips Regardless of the style the assignment is required to be written the process involved in preparing the assignment will be the similar. 1. The Purpose Identify the purpose of the assignment and the requirements that need to be answered. Try to read over the questions carefully and ensure it is clear as to the exact meaning of the questions to ensure that the correct information is gathered. 2. Identify The Reader Look at the assignment and make sure it is clear as to who the assignment is being written for. It might be a teacher, maybe a client or a boss. Once the reader has been identified, think about how much information and previous knowledge the reader will have on the subject so that you can prepare an assignment that will suit the reader. Try to explain any jargon or terms introduced during the assignment. 3. Collecting Information When researching and collecting information for the assignment, focus on the information that is needed in order to answer the questions of the assignments. Additional information that is not relevant to the topic will not receive any additional marks but take up more of the word limit. To get a wider range of ideas and more interesting information look for information from a wide range of sources outside the textbook including journal articles, newspaper articles, websites, interviews and videos. 5 4. Planning After collecting the information, a plan needs to be made as to what will be discussed in the assignment. Plan all the points that will be raised in a logical order and try to think about how each new idea can build on to each other. 5. Preparing a draft and editing The next step is to start writing the assignment, putting all the information into your own words as much as possible. Direct quotes can be used if the information is not too long and loses meaning when paraphrased. Direct quotes must been referenced directly as mentioned in section 2. When editing the draft try not to go straight into editing the draft after writing it as it is often best to leave it for an hour or so. This clears the mind of the thoughts on the topic, and helps to concentrate on the English and how well the draft reads. 6. Submitting the final product When submitting the assignment try to make sure that the presentation is clear and easy to read; it helps to include page numbers, a margin down the side and title page with the title of the assignment and your name on it. Source: Cotesta, P. & Kimberley, N., (1998), Q Manual, Monash University, Melbourne, p. 23-24 6 2 Plagiarism Plagiarism is a form of cheating in assessment. Plagiarism may occur in oral, written or visual presentations. It is the presentation of the work, idea or creation of another person, without appropriate referencing, as though it is your own. Plagiarism is not acceptable. The use of another person’s work or ideas must be acknowledged. The penalties for cheating in assessment are severe, whether the cheating involves plagiarism, fabrication, falsification of data, copyright infringement or some other method. Penalties can include chargers of academic misconduct, cancellation of results and exclusion from your course. It is also a disciplinary offence for you to allow your work to be plagiarised by another student. You are responsible for keeping your work in a secure place. Source: Emerson, G,. Plagiarism, <www.mifm.vic.edu.au/ > 13 February 2006 2.1 Referencing The Harvard reference system (or author-date system) is the means by which you identify books and other sources which you have used in your writing. It is the system you are recommended to use unless your tutor directs you to use another. It is very important to be consistent and accurate when citing references. Citations in the body of your writing should give the author’s surname with the year of publication. The full details of all these references should be listed alphabetically by author name as a reference list at the end of your writing. If you wish to acknowledge other sources that have been used in your learning these should be given in a separate bibliography. If you are writing an academic essay you need to use citations to acknowledge your sources in the following circumstances: If writing a dissertation or a practice based project, there is an expectation of wider reading to inform your work, so it is appropriate that both a reference list and a bibliography should be submitted. if you are using an actual quotation from another source; if you are paraphrasing another source; if you are referring directly to another source; if your own writing is closely based on, or is drawn heavily from, the work of another writer; if you wish, for some other reason, to draw attention to a source. 7 2.1.1 Citing References in the Text In-text citations should give the surname of the author or editor, the date of publication and, where necessary a precise page reference which is separated from the rest of the information by a comma. Some examples are listed below: Single author Kaufman (1987) advances the notion that elderly people maintain a sense of continuity with their past lives. Early recordings show how distinctive the orchestras of different countries sounded at the start of the twentieth century (Roberts, 1989, p.22-48). Two authors In the study by Basford and Slevin (1995)…. More than two authors Benner et al (1996) concluded that…. Note: however all the authors’ names should appear in the reference list. 2.1.2 Direct quotation When quoting directly from a source use quotation marks and acknowledge the writer’s name, year of publication and page number. Short quotations (up to 2 lines) can be included in the body of the text: Weir (1995, p.10) states that "defining roles and their remits is not simple". Longer quotations should be indented in a separate paragraph: In discussing staff development Thomas and Ingham (1995, p.33) state that: "Development is infectious, and staff who previously have recoiled from undertaking a degree or conversion course have been encouraged by the success of others" 8 2.1.3 Citing References in the Reference List or Bibliography Printed Sources Arrangement References should be listed in alphabetical order of author's or editor's surnames. If the author's surname is not known use the abbreviation 'Anon.' for 'Anonymous', and list the book under 'A'. If the publication is produced by a company or organisation it should be listed in the alphabetical sequence under the initial letter of the first major word of the organisation's name ('A', 'An' and 'The' are not regarded as major words). A book by a single author: Stiglitz, J. (2002) Globalisation and its discontents. London: Allen Lane. A book by more than two authors should have all the authors acknowledged: Bowes, A., Gleason, D. and Smith, P. (1990) Sociology: a modular approach. Oxford: Oxford University Press A book by a corporate author (e.g. a government department or other organisation): United Nations. Department of Economic and Social Affairs (2001) World public sector report: globalization and the state 2001. New York: United Nations. An edited book: Basford, L. and Slevin, O. (eds.) (1995) Theory and practice of nursing: an integrated approach to patient care. Edinburgh: Campion. An article in a journal by one author: Allen, A. (1993) Changing theory in nursing practice. Senior Nurse, 13 (1), p.43-5. An article in a journal by two or more authors: 9 Colley, A., Banton, L., Down, J and Pither, A. (1992) An expert-novice comparison in musical composition. Psychology of music, 20, p.124-34. An article in a newspaper: Leadbetter, C. (2002) Why globalisation is a good thing: analysis. The Times, June 26, p.6. Internet Sources Individual works Author/editor surname, Initial (year) Title [online]. Edition. Place of publication, Publisher. Available from: <URL> [Accessed date]. No specified Author Organisation. (Year) Title [online]. Edition statement if given. Place of publication: Publisher. Available from: <URL>. [Accessed date]. Citing electronic journals Author surname, Initial. (Year) Title of article. Journal title [online], Volume (part). Available from: <URL>. [Accessed date]. Source: Clark, C., Guidelines on reference listing: the Harvard system, <www.mifm.vic.edu.au/ >13 February 2006 10 3 Essay In an essay you will usually be required to answer one long question, which might be informative, persuasive or argumentative. Most times the reader will be your teacher and therefore the style can usually be written more academically. All essays will have an introduction, body and conclusion. 1. Introduction The introduction should let the reader know what you are going to discuss in the body of the essay and might even mention the development of your ideas as per the body of the essay. It might also be necessary to explain key terms that will be referred to often in the body of the essay in the introduction. 2. Body The body should discuss the ideas on the topic and should be written in a logical method where each idea develops into the next idea well. Hence making it easy for the reader to follow. It is important to use new paragraphs and maybe even subheading for each new idea that is introduced to the reader. To support and give value to the points being raised a wide range of reliable sources should be used during the essay. Sources of information must be referenced using the Harvard method as per section 2.21. 3. Conclusion A conclusion should be a paragraph about the main idea/ideas discussed in the body of the assignment which you want the reader to take away with them. If it is an argumentative or a persuasive essay this might be a paragraph which will leave the reader more persuaded to your point of view. 4. References A list of references as previously mentioned should always appear at the end of an essay. Please refer to section 2.21 11 4 Report A report format is the most common assignment that you are likely to come across in the Advanced Diploma of Business and the formatting of a report is very important. The following sections should be included in the report. The appendix contains a sample report. 4.1 Title Page The title page should include the title of the report, the subject, the name of the teacher the report is being submitted to, student name and number. 4.2 Table of Contents The table of contents should list the sections of the report and give corresponding page numbers. 4.3 Executive summary The executive summary should be about ½ a page long and should give a summary of the whole report including the recommendations. A person should be able to read the executive summary and get a clear picture of the entire report. 4.4 Introduction The introduction should include the following a. Purpose of the report. Why is the report being written? b. Background is about 1 or 2 sentences about the background of the report topic or problem c. Scope: this again should be fairly short and should include things such as the amount of data collected and the time frames. If primary research was conducted it would discuss the size of the research, time frames and sampling. d. Methodology should briefly mention what data was used to be able to complete the report. 12 4.5 Body The body is the significant part of the report or where the majority of the information is included. The information should be arranged in a logical order that is divided into sections with headings and subheadings. This information should include supporting examples, theory, tables, diagrams and illustrations. The source of the information also needs to be referenced according to the Harvard method of referencing. 4.6 Conclusion The conclusion should be around ½ a page which summaries all the main and important points that were discussed in the body of the report. 4.7 Recommendations Recommendations are based on the findings and problems presented in the body of the assignment and should describe the action that should be taken in order to prevent or improve upon these issues. 4.8 Appendix Contains any data or information that help support the finds discussed in the body of the report but were too large or too difficult to include in the actual body should be put into the appendix. 4.9 List of References A list of references using the Harvard method should always be included at the end of a report. Refer to section 2.21. Source: Cotesta, P. & Kimberley, N., (1998), Q Manual, Monash University, Melbourne, p. 29-31 13 5. Case Study A case study assesses the ability to apply the knowledge and theory that you have learnt on a topic to an actual situation. You will often be information on the situation and a list of questions to answer about it. It is important to include both the theory on the topic and use an example from the situation to support the answer. 5.1 Case Study Format The format for a case study required for the Advanced Diploma of Business should be similar to a report format as per section 2.5. It should include a title page, table of contents, introduction, body, conclusion, recommendations and list of references. It is also expected that there will be subheading and numbering each for different sections that correspond to the questions from the case study. 14 6. Presentations Most students will have to complete an oral presentation at some point during their study and it will often be the most difficult assessment to complete. However if the presentation is well prepared and planned then it will be much easier to complete. 6.1 Planning As with every other assessment it is important to plan a presentation. You will firstly need to think about the audience you are presenting to, and their knowledge on the subject you are presentation on. You will need to use appropriate language for the audience. You then need to think about the things that you will discuss during the assignment. 6.2 Preparing When preparing what you are going to talk about in your presentation try to arrange the ideas and information in a way that flows well and is easy for the audience to follow. It is a good idea to write the presentation out in dot points rather than in full sentences so that you are less likely to just read what you have in front of you. However if you want to include data or quotes that aren’t easy to remember it is worthwhile making sure you have all the details you will need for the presentation. 6.3 Practicing It is important to practice your presentation beforehand so that you are very familiar with what you are going to talk about before you present it to a group. When you do present to a group should feel much more confident about the information you are presenting which should reduce the nervousness. It will also mean that you won’t need to read the presentation and be able to make more eye contact with the audience. 15 6.4 Involving the audience It is also import that your presentation is interesting for the audience and the following are some ways that will help do this by involving them. a. Visual Aids The use of visual aids are very good during a presentation as it helps give the audience a clear picture of what you are talking about and it is also another media to engage their senses beside just listening to your voices. Visual aids can include pictures, diagrams, drawing on a board, overheads, or a short video. b. Handouts Handouts are another medium that can be used to engage the audience. The type of handouts might include a summary of you presentation, have questions about the presentation, activities for the audience to complete in relation to the topic or might even include some data or diagram you discuss during the presentation. c. Questions It is important to allow the audience to be involved by giving them some time at the end of the presentation to ask you questions. If you find your audience is losing interest you can even ask then questions in relation to the presentation. 16 7. Useful words in assignments Analyse The topic should be pulled apart and discussed in detail how it works and if it works well. Also why it works well or why it doesn’t. Compare Focus on characteristics that are similar to each other and give examples of how. Contrast Concentrate on the differences of the two topics given and provide supporting examples. Compare and Contrast As mentioned above this will include a discussion of the similarities and then the differences of the topics given including examples. Define Provide a clear and concise meaning to the term and in order to this it might be necessary to provide an example. Describe Give the reader a comprehensive picture of the topic. Once again examples are likely to be required able to do this. Discuss Analyse and examine thoroughly the topic detail, including reasons for and against. Evaluate Systematically examine the advantages and disadvantages of the problem and discuss which outweighs the other and why. Explain In detail provide a clear understanding of the topic to the reader. Include definitions of any terminology and give supporting examples and reasons. List Provide the information in a series. Outline Give the main points of the topic, leaving out any minor details Prove Present reliable evidence and logical reasons to find your points or idea plausible. Relate Give information that connects the one topic to another. Include examples to support the information. Review Thoroughly evaluate the subject and discuss the significant and important issues that arise. Summarise Present the information in a concise form where by only including the most important points. 8. Appendix- Sample Report 4. Appendix - Sample Report MKT 1111- Marketing Five Forces Analysis of the Grocery Industry John Smith Student No. 12345690 Submitted to Mr. Davis 10/10/2006 Sample Report 18 Table of Contents Table of Contents .......................................................................................................... 17 Executive Summary ........................................................................................................ 2 1. Introduction ................................................................................................................ 3 1.1 Purpose ................................................................................. 3 1.2 Scope .................................................................................... 3 1.3 Method................................................................................... 3 1.4 Limitations ............................................................................. 3 1.5 Background ........................................................................... 3 2. Industry Evaluation .................................................................................................... 4 2.1 Industry Overview .................................................................. 4 2.2 Five Forces Analysis ............................................................. 5 2.2.1 Threat of new entrants ........................................................................................ 5 2.2.2 Bargaining power of suppliers ............................................................................ 5 2.2.3 Bargaining power of buyers ............................................................................... 6 2.2.4 Intensity of rivalry .............................................................................................. 6 2.2.5 Availability of substitutes ................................................................................... 6 3. Conclusion ................................................................................................................... 7 4. Recommendations ....................................................................................................... 8 References ........................................................................................................................ 9 1 Sample Report 19 Executive Summary This report investigates the grocery industry and makes recommendations as to the attractiveness of the market and strategies a new player should consider when entering the market. Through the use of Porter’s ‘Five Forces Analysis’, the Australian industry was assessed to determine it’s current state, and it’s attractiveness to a new entrant. Due to the high levels of competition and the prevalent power of buyers to drive margins down through demands for lower prices, the industry at a glance seems unattractive. However there are opportunities for new entrants who should look at being a low cost player in the market and should exploit economies of scale. 2 Sample Report 20 1. Introduction 1.1 Purpose The purpose of this report was to investigate the grocery industry and make recommendations to a potential new entrant. 1.2 Scope In investigating and making recommendations, the report takes into consideration Porter’s theories of ‘Five Forces’ of the industry. 1.3 Method Academic journals, industry reports and market articles, as well as general news about the industry were used in researching this report. 1.4 Limitations Specialty retailers and convenience stores were not considered as part of this analysis. 1.5 Background The grocery industry is a large industry within Australia it is expected to grow, and the competition in the industry is strong. 3 21 2. Industry Overview 2.1 Industry Overview The Australian grocery industry includes retailers of food goods, both fresh and packaged, and household items. The products are sourced from a variety of suppliers, both domestic and international. Industry revenue in 2003-4 totalled AU$54.5 billion, among some 3,700 stores, and employing 242,888 people (Ibisworld, 2005, p5). Real growth in 2003-4 was 3.6%, an increase of 1% year on year (Ibisworld, 2005, p5). The dominant players in the grocery industry of Australia are Woolworths (businesses include Woolworths, Safeway, Food For Less and Flemings) with the largest market share of up to 42% and Coles (businesses include Coles and Bi-Lo) with up to 32%. Other players in the industry include Foodland, with 2.5%, ALDI with around 1%, and independents making up the balance. (Ibisworld, 2005, pp 33-42) Industry Market Share 23% w oolw orths 42% 1% coles foodland ALDI 2.50% Independants 32% Source: Ibisworld 4 Sample Report 22 2.2 Five Forces Analysis Porter’s five force model will be used to give an in depth understanding of the current situation and competitiveness of the grocery industry. 2.2.1 Threat of new entrants The threat of new entrants entering the industry is low for several reasons. These include economies of scale that the current participants are able to exploit, the absolute cost advantage and the high capital required to enter the market. Due to the industry participants like Woolworths and Coles having such large portion of the market share (at over 70%) they are able to utilise economies of scale. In recent times this power has been accused of being used in a predatory fashion, with major participants making specific demands on everything from product size, packaging, payment terms, and price. (Griffith, 2004) 2.2.2 Bargaining power of suppliers The low bargaining power of suppliers to the grocery industry exists generally because it consists of farmers and processed food manufacturers. These suppliers are unable to dictate the price to the industry market and must take the price the industry offers, this is because of the suppliers being fragmented and it is difficult for them to integrate forward. As suppliers of the grocery industry generally are farmers they are therefore made up of large amounts of small individuals who are unable to have collective power to demand higher prices or conditions from grocery outlets. Coles recently demanded that wine be supplied in boxes of 6 bottles, rather than the traditional 12, for occupational health and safety reasons. Despite the higher costs, smaller suppliers were forced to accept the costs, or risk having their supply contracts cancelled. (Atkinson, 2005) 5 Sample Report 23 2.2.3 Bargaining power of buyers The bargaining power of the buyers in the grocery industry is medium-low. This is due to buyers consisting of individuals and households. They are therefore fragmented and are also unlikely to integrate backwards to purchase from farmers. While trends may run towards consumer demand for lower prices, there are no formal buying blocs or groups that can quickly shift prices. However, due to the nature of groceries, the ability for outlets to differentiate themselves is limited, and many of the buyers are unwilling to pay added premiums for value-added services, or premium quality products, particularly in certain segments where grocery items make up a significant cost. Food and non-alcoholic beverage expenditure is typically the highest percentage of household expenditure, even exceeding housing costs. (Australian Bureau of Statistics, 2005) This leads to prices being driven lower. 2.2.4 Intensity of rivalry The market share of Woolworths and Coles is very close with only 10% difference between the two at the end of 2004 financial year. Furthermore, Foodland and Franklins also have a very similar market share to one another. This creates a large amount of competition between the supermarkets, both within and between the major players and smaller competitors. The industry is experiencing growth with revenue expected to increase at least 3% year on year over the next 5 years (Ibisworld, 2005, p46) This growth means that the industry participants are not just competing for the current value of the market and trying to attack each other’s market share but they are also competing to capture the growth of the industry which raises the intensity of competition. 2.2.5 Availability of substitutes The availability of substitutes is low, primarily due to the fact that there is very little ability for buyer to integrate backwards or suppliers to integrate forwards.. The only threat to the traditional offering of supermarkets is online purchasing and convenience store buying, both of which have been dominated by Coles and Woolworths as a method of protecting themselves from any loss of market to this segment. 6 Sample Report 24 3. Conclusion In conclusion with the intensity of rivalry being high and upon entering the market, the ability to compete with existing participants would pose an inhibition and therefore make the market unattractive. However there are some attractive aspects of the market with the low availability of substitutes and therefore the industry does not have to contend with similar items penetrating the industry, a threat that is rife in many other commodity-type markets. Furthermore, with low bargaining power of suppliers and a rather low bargaining power of buyers this can pose as an opportunity for a new firm entering the market. . 7 Sample Report 25 4. Recommendations It is recommended that a new entrant should consider the high intensity of rivalry before they choose to enter the market but if they do enter the make then they should be highly cost competitive as discussed consumers are unwilling to pay premium prices for groceries. This can be done by trying to establish themselves as large supermarket chain so they are able to exploited economies of scale from suppliers and therefore offer lower prices to the consumer. 8 26 References Atkinson, B, (2005) “Liquorland carton demands anger suppliers” Foodweek, 29th July, viewed 14th August 2005 Australian Bureau of Statistics (2005) 2003-2004 Household Expenditure Survey, Canberra Griffith, G.R, (2004), “The Impact of Supermarkets on Farm Suppliers”, Australian Economic Review, Vol 37 Issue 3, pp329-336 IBISWorld Report, (2005), “G5111 – Supermarkets and other grocery (except convenience) stores in Australia”, http://ibisworld.com.au/industry, Accessed 14th August 2005 Lloyd, S, (2003), “Smaller supermarkets are using strategy rather than strength”, Business Review Weekly, 12th June, viewed 14th August 2005 9 Sample Report 27