KOZMINSKI UNIVERSITY Course Materials RESEARCH METHODS Academic Year 2009/2010 Semester: Winter Lecturer: Eugene Kaciak, Ph.D. © Kozminski University 2009 1 ACADEMIC SYLLABUS and COURSE HANDBOOK 2009/2010 The Winter - SEMESTER MODULE TITLE Research Methods Module title in Polish MODULE CODE Metody Badawcze NUMBER OF ECTS CREDITS STAFF TEACHING THE MODULE PRINCIPAL COORDINATOR Academic Degree Name Ph.D. Eugene Kaciak Ph.D. Eugene Kaciak Chair /Institute/ Center Brock University, Canada Brock University, Canada Eugene Kaciak is an Associate Professor of Management at Brock University, Faculty of Business (AACSB accredited), St. Catharines, Ontario, Canada. He earned both his M.Sc. in Economics (1973), majoring in Management Science and Econometrics, and his PhD (1977) at Warsaw School of Economics (Poland). He published articles in a number of scientific journals, including Journal of Marketing Research, Journal of Developmental Entrepreneurship, Journal of International Consumer Marketing, Journal of Targeting, Measurement and Analysis for Marketing, International Business & Economics Research Journal, Journal of Microcomputer Applications, and Revue Internationale PME. He is the author/co-author of several books and chapters. Home page: http://spartan.ac.brocku.ca/~ekaciak/ Email: ekaciak@yahoo.ca 2. Module syllabus PRE-REQUISITIES FOR THE MODULE* KOREKWIZYTY/ CO-REQUISITES AIMS This course has been designed to investigate the techniques of a research process. Students will gain experience in analysing and evaluating published research, defining research problems, designing a research project, and in collecting, analysing, recording, and interpreting data and presenting the results. Further details are provided by Bradford University School of Management: http://blackboard.brad.ac.uk/webapps/portal/frameset.jsp http://spartan.ac.brocku.ca/~ekaciak/ABR1/BradfordManual2010.doc 2 LEARNING OUTCOMES AND COMPETENCES 1. KNOWLEDGE AND UNDERSTANDING Students will learn how to define a research problem and the related research question(s) and hypotheses (the deductive approach). The inductive approach will also be covered in this course. The focus for this course is to help students understand the overall process for conducting a research project involving primary and secondary data. 2. SUBJECT SPECIFIC SKILLS (DISCIPLINE SKILLS) Students will learn how to use different research philosophies and methodologies. Students will also learn how to use the SPSS Windows v. 17.0 statistical software package for the commonly used univariate and multivariate analyses of business data. Detailed steps for running the various SPSS Windows programs will be given. 3. PERSONAL TRANSFERABLE SKILLS As above. Also, students will understand the requirements for writing up a research proposal. MODULE CONTENT Lectures: Workshops (2 groups): NUMER OF HOURS 15 hours 2 x 15 hours each group Please note: a detailed Class Schedule is presented below. TOTAL LEARNING HOURS (for one group): SUGGESTED NO OF SELF LEARNING HOURS *** TOTAL LEARNING HOURS 30 hours 60 hours 90 hours 3 DESCRIPTION OF THE MODULE IN POLISH (MAX 300 SYMBOLS) Celem wykładu jest dostarczenie studentowi solidnych teoretyczno-praktycznych podstaw w zakresie przedmiotu Metody Badawcze. Omawiane będą sposoby wyboru i przygotowania projektu badawczego (poprzez analize dostępnej literatury w celu wykrycia luki badawczej, a następnie sformułowania pytań badawczych i hipotez), zbierania, analizy i interpretacji danych oraz przedstawiania wyników tychże badań. W szcególności studenci zostaną zapoznani z najczęściej stosowanymi w praktyce metodami statytycznej analizy jednoi wielowymiarowej za pomocą programu SPSS for Windows v. 17.0. INTERNATIONAL DIMENSIONS SOCIAL RESPONSIBILITY AND ETHICAL ISSUES Basic concepts and techniques discussed in this course are illustrated with examples from a number of different countries across the world. It will be shown how various concepts can be applied in an international setting. International business research and ethics in business research are integrated throughout this course. In particular, ethical issues that may arise when implementing those concepts domestically and internationally will be discussed. COMPULSORY READING (max 3 items) LP. 1. 2. LP. 1. LP. 1. AUTHOR, TITLE, PLACE & DATE OF PUBLISHING, PUBLISHER, PAGES Saunders, M., Lewis, P., and Thornhill, A. (2009), Research methods for business students, Pearson. Essex, England. Cassell, C. and Symon, G. (2004). Essential Guide To Qualitative Methods In Organizational Research, Sage. London, England. ADDITIONAL READING (max 5 items) AUTHOR, TITLE, PLACE & DATE OF PUBLISHING, PUBLISHER, PAGES Further details are provided by Bradford University School of Management: http://blackboard.brad.ac.uk/webapps/portal/frameset.jsp http://spartan.ac.brocku.ca/~ekaciak/ABR1/BradfordManual2010.doc MODULE BIBLIOGRAPHY (no limits) AUTHOR, TITLE, PLACE & DATE OF PUBLISHING, PUBLISHER, PAGES Further details are provided by Bradford University School of Management: http://blackboard.brad.ac.uk/webapps/portal/frameset.jsp http://spartan.ac.brocku.ca/~ekaciak/ABR1/BradfordManual2010.doc 4 METHOD OF ASSESSMENT (written, oral, project) What will the final grade be based on? Provide a breakdown of components and an explanation of your grading policies (e.g. weighting of grades, curves, extra-credit options, the possibility of dropping the lowest grade) DURATION PERCENTAGE OF TOTAL GRADE MODE of ASSESSMENT TYPE (and SHORT DESCRIPTION) TO TEST KNOWLEDGE AND UNDERSTANDIN G TO TEST ACQUIRED SKILLS (DISCIPLINE AND COMMUNICATIO N) Coursework - individual assignment (research proposal) - 2,000 words; this assignment will be in the form of a dissertation proposal. 50% Examination - closed book; will 1 hour consist of 10 short answer questions drawn from 100 pre-seen questions based on the lecture material. Further details are provided by Bradford University School of Management: http://blackboard.brad.ac.uk/webapps/ portal/frameset.jsp http://spartan.ac.brocku.ca/~ekaciak/A BR1/BradfordManual2010.doc 50% SUPLEMENTARY ASSESSMENT COMMENTS PROGRAM STUDY YEAR / SEMESTER SPECIALIZATION TYPE OF MODULE Basic B / Major M / Specialization S MODULE LEVEL CONTACT HOURS (BROKEN DOWN INTO) : Lectures – introduction to the problems of subject by leading lecturer Seminars with assistants Seminar/tutorial Team workshops/Laboratory Seminars with practicians Laboratory MSc Yes; 15 hrs Yes; 15 hrs see above 5 Projects E-learning Diploma seminars Other - office hours Yes No Formal exam MODE OF TEACHING Full-time F / Part-time P TYPE OF PROGRAM Undergraduate U / Graduate G LANGUADE OF INSTRUCTION (Polish/foreign) Yes; twice a week; 1 hour each Yes; 1 hr F G English * Knowledge (Skills) Competences which the student posses before taking the module as well as other module pre-requisites ** Module level can be estimated on the basis of the following criteria: Admission conditions Learning outcomes References information *** ECTS standards assume that 1 teaching of a lecture Or tutorial equals 2 hours of private study CLASS SCHEDULE Instructor: Eugene Kaciak, Ph.D. Email: ekaciak@yahoo.ca Consulting hours: Tuesday 26.01 (from 11:45 to 12:45); Thursday 28.01 (from 11:45 to 12:45); Tuesday 02.02 (from 14:45 to 15:45); Thursday 04.02 (from 14:45 to 15:45) meetings in front of the Office of International Studies. The core texts are: Saunders, M., Lewis, P., and Thornhill, A. (2009). Research Methods for Business Students, 5th Edition. Essex: Prentice Hall (Note: this textbook will be referred to as SLT). Web site: http://www.pearsoned.co.uk/Student/detail.asp?item=100000000263582 Cassell, C. and Symon, G. (2004). Essential Guide To Qualitative Methods In Organizational Research. London: Sage. Additional sources of information: Sourcing Literature and Secondary Sources: Click on Management Guides on the list found at http://www.brad.ac.uk/library/documents. Further details are provided by Bradford University School of Management: http://blackboard.brad.ac.uk/webapps/portal/frameset.jsp http://spartan.ac.brocku.ca/~ekaciak/ABR1/BradfordManual2010.doc 6 Session 1 a) Introduction: (i) Course outline; (ii) Computer software – SPSS for Windows v. 17.0 (available in the Kozminski University computer labs); Tutorial: http://media.pearsoncmg.com/intl/ema/ema_uk_he_saunders_resmethbus_5/spss/9780273716907_spss17.pdf – econometric software packages: GRETL http://gretl.sourceforge.net/ and Excel’s Add-in (Data Analysis). Data files: http://wps.pearsoned.co.uk/ema_uk_he_saunders_resmethbus_5/111/28550/7309037.cw/index.html http://spartan.ac.brocku.ca/~ekaciak/ABR1/Nike.xls http://spartan.ac.brocku.ca/~ekaciak/ABR1/Lifestyles.xls http://spartan.ac.brocku.ca/~ekaciak/ABR1/InternetHypTest.xls Note 1: All Excel data files (*.xls) presented in this Syllabus are from Naresh K. Malhotra, Marketing Research – an Applied Orientation with SPSS, 4th ed., 2004, Pearson/Prentice Hall; Web site: http://www.prenhall.com/malhotra/ Note 2: All Microsoft Word files (*.doc) presented in this Syllabus have been prepared by Prof. Eugene Kaciak. Note 3: Only students registered in this course will have a password protected access to PowerPoint files (*.ppt) prepared by the authors of the SLT textbook. Please also note: This work (i.e. the PowerPoint files) is protected by regional copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning. Dissemination or sale of any part of this work (including on the Internet) will destroy the integrity of the work and is not permitted. The copyright holder grants permission to instructors who have adopted the textbook accompanying this work to post this material online only if the use of the website is restricted by access codes to students in the instructor's class that is using the textbook and provided the reproduced material bears this copyright notice. b) Computer lab: Introduction to practical use of SPSS for Windows Useful links: tutorial http://media.pearsoncmg.com/intl/ema/ema_uk_he_saunders_resmethbus_5/spss/9780273716907_spss17.pdf data files: http://wps.pearsoned.co.uk/ema_uk_he_saunders_resmethbus_5/111/28550/7309037.cw/index.html http://spartan.ac.brocku.ca/~ekaciak/ABR1/Nike.xls http://spartan.ac.brocku.ca/~ekaciak/ABR1/Lifestyles.xls http://spartan.ac.brocku.ca/~ekaciak/ABR1/InternetHypTest.xls Session 2 a) Defining the business research problem and developing an approach. Required reading: SLT; Ch 1. Additional reading: please check WEEK 1 in the Module Manual – MSc. Programme 2009/2010 (RESEARCH METHODS) http://spartan.ac.brocku.ca/~ekaciak/ABR1/BradfordManual2010.doc b) Formulating and clarifying the research topic. Required reading: SLT Ch 2. c) Dissertation topics in area of study: Module Manual – MSc. Programme 2009/2010 (RESEARCH METHODS) http://spartan.ac.brocku.ca/~ekaciak/ABR1/BradfordManual2010.doc The Masters Dissertations listed in the link below are examples of good practice http://www.brad.ac.uk/library/documents/masters.php (see Virtual Scholars for full-text access). Other Master Dissertation proposals: 7 http://spartan.ac.brocku.ca/~ekaciak/ABR1/Bradford_Dissertation_Topics(1).xls http://spartan.ac.brocku.ca/~ekaciak/ABR1/Bradford_Marketing_Dissertation_Topic_Choice_Session_290107.ppt Session 3 a) Critically reviewing journal articles. Required reading: SLT Ch 3. Additional reading: please check WEEK 3 in the Module Manual. b) Sourcing, referencing and plagiarism. Required reading: http://www.brad.ac.uk/acad/management/external/els/pdf/refandbib.pdf Useful links: http://spartan.ac.brocku.ca/~ekaciak/ABR1/BradfordRM02b__Critically Reviewing literature2a.ppt http://spartan.ac.brocku.ca/~ekaciak/ABR1/Bradford_W2_MetalibDetailedGuide2d.pdf http://spartan.ac.brocku.ca/~ekaciak/ABR1/Bradford_When_to_Reference2b.doc http://spartan.ac.brocku.ca/~ekaciak/ABR1/critical review.ppt Session 4 a) Measurement and scaling. Useful link: http://www.siu.edu/departments/coba/osr/ Required reading: SLT pp. 416-428; 376-383 b) Qualitative research: Method. Required reading: SLT Ch 9 & 10. Additional reading: please check WEEK 5 in the Module Manual. c) Qualitative research: Analysis. Required reading: SLT Ch 13. Additional reading: please check WEEK 6 in the Module Manual. Useful links: http://spartan.ac.brocku.ca/~ekaciak/ABR1/Bradford_ qual 1 lectureSV3a.ppt http://spartan.ac.brocku.ca/~ekaciak/ABR1/Bradfordqual2lecturesv4a.ppt http://spartan.ac.brocku.ca/~ekaciak/ABR1/qual2_lecture09.ppt Session 5 a) Qualitative research: Sampling. Required reading: SLT Ch 7. b) Quantitative research: Sampling. Required reading: SLT Ch 7 Useful links: http://spartan.ac.brocku.ca/~ekaciak/ABR1/Bradfordqual2lecturesv5a.ppt http://spartan.ac.brocku.ca/~ekaciak/ABR1/Bradfordqual2lecturesv6a.ppt c) Quantitative research: Method and Analysis. Required reading: SLT Ch 11 & 12. Session 6 Quantitative research (cont'd). a) Practical use of SPSS for Windows; frequency distribution, cross-tabulation, and hypothesis testing. Useful links: tutorial http://media.pearsoncmg.com/intl/ema/ema_uk_he_saunders_resmethbus_5/spss/9780273716907_spss17.pdf data files: http://wps.pearsoned.co.uk/ema_uk_he_saunders_resmethbus_5/111/28550/7309037.cw/index.html http://spartan.ac.brocku.ca/~ekaciak/ABR1/Nike.xls http://spartan.ac.brocku.ca/~ekaciak/ABR1/Lifestyles.xls http://spartan.ac.brocku.ca/~ekaciak/ABR1/InternetHypTest.xls Required reading: SLT pp. 428-461 b) Correlation and Regression (SPSS, GRETL, Excel). Required reading: SLT pp. 461-467. http://spartan.ac.brocku.ca/~ekaciak/ABR1/Regression1.doc 8 http://spartan.ac.brocku.ca/~ekaciak/ABR1/CityAttitRegr.xls Data file: http://spartan.ac.brocku.ca/~ekaciak/ABR1/Lifestyles.xls Q1. Calculate the simple correlations between V1 to V6 and interpret the results. Q2. Run a multiple regression with V1 as the dependent variable and V2 to V6 as the independent variables. Interpret the results. Data file: http://spartan.ac.brocku.ca/~ekaciak/ABR1/SneakersRegr.xls Coding: Preference for sneakers (V1): 1 = not preferred, 7 = greatly preferred; Evaluation of sneakers on comfort (V2), style (V3), and durability (V4): 1 = poor, 7 = excellent. Q1. Calculate the simple correlations between V1 to V4 and interpret the results. Q2. Run a multiple regression with V1 as the dependent variable and V2 to V4 as the independent variables. Interpret the results. Session 7 Research philosophies and approaches. Required reading: SLT Ch 4 Useful links: http://spartan.ac.brocku.ca/~ekaciak/ABR1/Bradford_Research_philosophies.ppt http://spartan.ac.brocku.ca/~ekaciak/ABR1/Bradfordqual2lecturesv8a.ppt Session 8 Writing the dissertation or research report. Required reading: SLT Ch 14 Sessions 9-10 a) Other useful qualitative and quantitative techniques: i) Laddering. Suggested reading: http://www.palgrave-journals.com/jt/journal/v15/n1/full/5750028a.html ii) Analysis of variance and covariance http://spartan.ac.brocku.ca/~ekaciak/ABR1/Anova.doc http://spartan.ac.brocku.ca/~ekaciak/ABR1/StoreAnova.xls Data file: http://spartan.ac.brocku.ca/~ekaciak/ABR1/Lifestyles.xls Q1. Do the three groups based on location of residence differ in their preference for an outdoor lifestyle? Q2. Do the three groups based on location of residence differ in terms of the importance attached to enjoying nature? Q3. Do the three groups based on location of residence differ in terms of the importance attached to living in harmony with the environment? Q4. Do the three groups based on location of residence differ in terms of the importance attached to exercising regularly? Data file: http://spartan.ac.brocku.ca/~ekaciak/ABR1/TravelAnova.xls Coding: Preference for foreign travel: 1 = no preference, 9 = strong preference; Sex: 1 = male; 2 = female; Frequency of travel: 1 = light, 2 = medium, and 3 = heavy. Q1. Do the males and females differ in their preference for foreign travel? Q2. Do the light, medium, and heavy travelers differ in their preference for foreign travel? Q3. Conduct ANOVA with preference for foreign travel as the dependent variable and sex and travel frequency as the independent variables (factors). iii) Discriminant analysis (DA). Internet files: 9 http://spartan.ac.brocku.ca/~ekaciak/ABR1/Lecture11a.doc http://spartan.ac.brocku.ca/~ekaciak/ABR1/File4ab.xls iv) Factor analysis Internet files: http://spartan.ac.brocku.ca/~ekaciak/ABR1/Lecture12.doc http://spartan.ac.brocku.ca/~ekaciak/ABR1/File5.sav http://spartan.ac.brocku.ca/~ekaciak/ABR1/ShoppingCluster.xls v) Cluster Analysis Cluster analysis. Internet files: http://spartan.ac.brocku.ca/~ekaciak/ABR1/Lecture13a.doc http://spartan.ac.brocku.ca/~ekaciak/ABR1/ShoppingCluster.xls Final note (FYI): Other popular quantitative techniques worth studying: * Multidimensional scaling – to represent perceptions and preferences of respondents spatially by means of visual display. Can be used in market segmentation, new product development, assessing advertising effectiveness, pricing analysis, etc. * Correspondence analysis and multiple correspondence analysis– these are multidimensional scaling techniques for qualitative (categorical) data. * Conjoint analysis – to determine the relative importance consumers attach to salient attributes and the utilities they attach to the levels of attributes. Used for determining the relative importance of attributes in the consumer choice process, estimating market share of brands that differ in attribute levels, determining the composition of the most preferred brand, segmenting the market based on similarity of preferences for attribute levels. * Finally, there are also techniques such as logistic regression, structural equations modeling (LISREL), neural networks, canonical correlation analysis, etc. 100 Pre seen questions M.Sc. RM Examination 09/10 These questions are taken from the textbook, the lectures and the tutorials. It is advised that you read and answer each question well in advance of the examination so that you can revise the questions and answers thoroughly. 10 questions from this list will appear on the exam and you will have to answer all of them. This examination is designed to develop and test your breadth of knowledge on the subject of research methods. 1. Describe applied research 2. Describe basic research 3. What are the three “C”s of research 4. What is research? 5. Describe the “relevance gap” 6. Describe the characteristics of transdisciplinary research 7. Name the techniques useful for generating research ideas 8. What is the goldilocks test, used when generating research ideas? 10 9. What is the SMART test for research objectives? 10. A study examining the reasons why a total quality initiative failed in a particular organization is likely to produce which kind of theory, grand, middle range or substantive, and why? 11. Describe a Gantt chart 12. What are the main purposes of a literature review? 13. What is an abstract and why is it useful? 14. Explain why merely reporting the content of several sources (e.g., journal articles) does not constitute a literature review 15. Why is it important for researchers to review the literature from the top ranked journals in their field? 16. Why are multiple iterations important in the literature review process? 17. Describe inductive research 18. Describe deductive research 19. What is an annotated bibliography? 20. Explain the usefulness of relevance trees or mind maps on the literature review writing process 21. Define plagiarism. Give two reason why plagiarism is considered unethical 22. What is self plagiarism and why is it not acceptable practice? 23. Why is it important to reference sources correctly? 24. Give an example of a direct and an indirect quotation 25. Why is research philosophy important? 26. Define interpretivism 27. Define positivism 28. What is epistemology? 29. Give an example of a question that might be best answered using a constructionist ontology 30. “What is the meaning, structure, and essence of the lived experience of (a phenomenon) by (an individual or by many individuals)?” This is the underlying question for which methodology? Explain why 31. If you decide to work deductively on your research, what is the main factor that may cause you to work inductively, although deductive work is your preferred choice? 32. What is a descriptive study? 33. Give three characteristics of grounded theory 34. Give and explain one good reason for using mixed method design 35. Explain the popularity of survey research 36. Explain the difference between cross sectional and longitudinal studies 37. Reliability refers to the extent that your research will yield consistent findings. How might you assess the reliability of research? 38. Describe research validity using an example 39. Why is access an important consideration in any research project? 40. What are the common reasons why access may not be granted? 41. Describe four strategies to gain access to organizations for research purposes 42. Why are research ethics important to consider in any research project? 43. Deontological and teleological are two approaches to ethics on research give a brief description of each 11 44. Ethical concerns emerge at every stage of the research project and for all stakeholders. Give one ethical concern that could emerge at the research design stage 45. What is informed consent? 46. Explain ‘saturation’ in qualitative sampling 47. What kind of sampling is usually more appropriate in qualitative studies? Give an example 48. Why might you use different sampling techniques at different stages of a qualitative research project? Answer with an example 49. Outline three practical factors that impact on planned (quantitative) sample size 50. Define probability sampling 51. In probability sampling, why is it important to gain a high response rate? 52. Define non-probability sampling 53. Describe simple random sampling 54. Describe cluster sampling 55. Describe a research situation in which purposive or judgment sampling is likely to be the technique of choice 56. What are the main disadvantages of using secondary data? 57. Give three examples of how you might use secondary data in your research 58. Describe 3 ‘native habitats’ for the business/management ethnographer to explore in the 21st century 59. Describe egocentrism vs. ethnocentrism in participant observation 60. What are the four researcher roles in participant observation? Which is more suitable for covert research? 61. How might researchers overcome observer effect in participant observation? 62. Why might researchers use in-depth (or unstructured) interviews? 63. What are the benefits of structured interviews? 64. What are the disadvantages of unstructured interviews? 65. Give 2 disadvantages of audio or video recording research? 66. What is the difference between an open ended and a closed question? Give examples to illustrate 67. Is “Understanding the lived experience of alcoholism” a good question to explore using the focus group method? Explain your answer 68. What is a focus group? 69. What are the two main tasks of the moderator in the focus group? 70. Outline four factors that impact on the medium (e.g., telephone surveys, mail questionnaires) used to collect survey data 71. Describe two advantages of face-to-face surveys for the research student 72. What are the strengths of electronic surveys? Name three 73. Explain synchronous and asynchronous electronic interviewing 74. What is a Likert scale and what might it be used to measure? 75. Describe nominal and ordinal scales, using examples 76. Give an examples each of interval and ratio data 77. In terms of questionnaire administration, what is a pilot study? 78. Give three reasons why you should pilot a questionnaire 79. In questionnaire layout what are filter questions and why are they useful? Give an example 12 80. Translation of questionnaires into other languages for international populations requires attention to lexical, idiomatic and experiential meaning. Explain experiential meaning. 81. Name 3 characteristics of qualitative data 82. Name 3 characteristics of quantitative data 83. Name the 3 main types of process of qualitative analysis 84. Describe discourse analysis 85. What are the benefits of using CAQDAS? 86. What is a causal relationship? 87. What is a dependent variable? 88. What are outliers in statistical research and give an example of what might cause them? 89. What is a hypothesis? Give an example to illustrate. 90. What kind of diagram is useful to show findings relating to the proportion or share of occurrences (for example breakdown of sales figures by region) in your research? 91. What kind of diagram is most useful to show a trend (for examples of sales figures over time) that you have found in your research? 92. What kind of graph might you use to compare two variables over time (e.g. sales figures and average temperatures? 93. Explain three ways of describing central tendency in your data analysis 94. What is standard deviation and why might you use it to analyse your data? 95. Explain the use of parametric and non-parametric statistics 96. Describe how you might use correlation and regression analysis 97. Briefly describe the expected content of the results section in your research project 98. Briefly describe the expected content of the conclusion section in your research project 99. What is meant by topping and tailing the chapters/sections in your research project? 100. Why is it important to include a section on the limitations of your research in your research project? 13