List of Research Paper Series 1997 Research Paper Series #97-01 Linda Low "Future Work: Issues And Challenges" Research Paper Series #97-02 Jochen Wirtz, Ang Eu Gene, and Anna Mattila "The Role Of Perceived Performance In Consumer Satisfaction" Research Paper Series #97-03 Magid Igbaria, and Margaret Tan "The Impact Of Information Technology Acceptance On Individuals" Research Paper Series #97-04 Linda Low "Science, Technology And The State In Singapore: An Overview And Evaluation" Research Paper Series #97-05 Lam Swee Sum* and Winnie Yap "Pricing System And The Initial Public Offerings Market: A Case Study" Research Paper Series #97-06 Margaret Tan, Thompson S H Teo and Goh Hwee Peng "Diffusion Of Internet In Singapore: A Content Analytic Approach" Research Paper Series #97-07 Tong Xue Song "Measuring The Effect Of Patent Claims On Patent Citations" Research Paper Series #97-08 Leung Hing Man, Linda Low and Toh Mun Heng "Tax Reforms In Singapore" Research Paper Series #97-09 Linda Low "Household Expenditure, Inflation And Cost Of Living" Research Paper Series #97-10 Linda Low "Social Security And Economic Well-Being Of The Aged In Asean" Research Paper Series #97-11 Margaret Tan "Software Quality Practice In Singapore: Is It Adequate For Today's Global Information Systems?" Research Paper Series #97-12 Phyllisis M Ngin and Chong Chee Leong "Achieving Zero Defect Through Dynamic Equilibrium: The Case Of Star Union Engineering Pte Ltd (Singapore)" Research Paper Series #97-13 Lim Ghee Soon and Tang Lee Huat "Determinants Of Compensation Structure For Salespeople In The Clothing Retail Industry In Singapore: An Agency Theory Perspective" Research Paper Series #97-14 Lim Ghee Soon "Moderating Effects Of Negative Affectivity And Conscientiousness On Employees' Affective Reactions To Job Scope" Research Paper Series #97-15 Ng Seok Hui and Lim Gaik Eng "Growth Strategies Of Singapore Telecommunications Limited" Research Paper Series #97-16 Ng Seok Hui, Lim Gaik Eng and Irene K H Chew "Singapore's Hospitality Industry: Trends, Analysis, And Strategies" Research Paper Series #97-17 Margaret Tan, Tung X Bui and Robert W Blanning "National Information Infrastructure In Pacific Asia" Research Paper Series #97-18 Thompson S H Teo and Margaret Tan "Spreadsheet Development And "What-If" Analysis: Quantitative Versus Qualitative Errors" Research Paper Series #97-19 Mark Goh, Ou Jihong and Teo Chung Piaw "Warehouse Sizing To Minimize Inventory And Warehousing Costs" Research Paper Series #97-20 Ng Seok Hui "A Case-Based Reasoning Approach To Aid In Strategic Response Generation" Research Paper Series #97-21 Ng Seok Hui "Service Process Reengineering: A Strategic Perspective" Research Paper Series #97-22 Kim Dae Shik and Elaine Han Sue Ning "Quality Improvement Practices And Performance Of Companies In Singapore" Research Paper Series #97-23 Hum Sin Hoon and Lee Chee Kwong "JIT Scheduling Rules: A Simulation Evaluation" Research Paper Series #97-24 Audrey Chia "Seeing & Believing: The Variety Of Scientists' Responses To Contrary Data" Research Paper Series #97-25 Loizos Heracleous and Sylvia DeVoge "Bridging The Gap Of Relevance: Strategic Management And Organisational Development" Research Paper Series #97-26 Ronald Rodgers "Mutual Commitment Research: Going Fishing, Advancing A Cause, Or Testing A Theory" Research Paper Series #97-27 Donald J Campbell and Kathleen M Campbell "Employee Turnover In Singaporean Firms: Some Initial Findings (SIHRM Affiliated Companies)" Research Paper Series #97-28 Donald J Campbell and Kathleen M Campbell "Employee Turnover In Singapore: Some Interim Findings" Research Paper Series #97-29 Liang Thow-Yick "General Information Theory: Some Macroscopic Dynamics Of The Human Thinking Systems" Research Paper Series #97-30 Chong Chee Leong and Goh Cheng Hian "User Involvement And System Acceptance: A Structural-Political Perspective" Research Paper Series #97-31 Loizos Heracleous "Strategic Thinking As Double-Loop Learning: Barrier And Facilitating Factors" Research Paper Series #97-32 Jochen Wirtz and Lee Meng Chung "Selecting Appropriate Customer Satisfaction Measures: First Steps Towards A Normative Framework" Research Paper Series #97-33 Audrey Chia "The Effects Of Role And Gain/Loss Conditions On Allocation Choices" Research Paper Series #97-34 Donald J Campbell and Kathleen M Campbell "Labour Turnover In Singapore: Some Interim Findings Of Employees’ Experiences At Work" Research Paper Series #97-35 Liang Thow Yick "Intelligent Organization Theory: Some Order In The Complexity Of Organization Theory" Research Paper Series #97-36 Liang Thow Yick "Intelligent Organization Theory: The Inherent Structure Of Human Organizations For The Information Era" Research Paper Series #97-37 James Ang "Studying Organizational Activities From A Decision-Making Paradigm Using Four Orientations" Research Paper Series #97-38 Chung-Piaw Teo, Jihong Oh and Kok-Choon Tan "Multi-Item Inventory Staggering Problems: Bounds And Heuristics" Research Paper Series #97-39 Scott Shane and Maw-Der Foo "An Institutional Explanation For The Mortality Of Contractually-Based New Firms" Research Paper Series #97-40 Dean Corbae, Sam Ouliaris and Peter C B Phillips "Band Spectral Regression With Trending Data" Research Paper Series #97-41 Jasbir Singh Dhaliwal and C Ranganathan "A Study Of Factors Affecting The Use Of Information Technology For Process Improvement Efforts In Singapore Organizations" Research Paper Series #97-42 Margaret Tan and Thompson S H Teo "Time-Based Competition Using Information Technology: The Case Of Xpress Print" Research Paper Series #97-43 Thompson S H Teo, Poh Kam Wong and Chia Ee Hui "Assessing The Relationship Between Information Technology (IT) Investment And Firm’s Role Of IT" Research Paper Series #97-44 Thompson S H Teo, Poh Kam Wong and Chia Ee Hui "Assessing Information Technology Performance In The Service Sector" Research Paper Series #97-45 Kong-Yam Tan, Innwon Park and Mun-Heng Toh "Strategic Interests Of Asean In Regional Trading Arrangements In The Asia- Pacific Region" Research Paper Series #97-46 William R King and Thompson S H Teo "Proactive Versus Reactive Modes Of Strategic Information Systems Planning" Research Paper Series #97-47 Thompson S H Teo and William R King "Evaluating The Impacts Of Integrating Business Planning And Information Systems Planning" Research Paper Series #97-48 Thompson S H Teo, Vivien K G Lim and Raye Y C Lai "An Empirical Study Of Intrinsic Versus Extrinsic Motivation In Internet Usage" Research Paper Series #97-49 Vivien K G Lim, Thompson S H Teo and Wai Sook Har "Working At Home -- Myth Or Reality: An Empirical Study Of Factors Affecting Attitudes Towards Teleworking" Research Paper Series #97-50 Vivien K G Lim and Sean K B See "Perceived Job Image And Law Enforcement Officers In Singapore: An Empirical Investigation" Research Paper Series #97-51 Ronald Rodgers "Human Methods Or Human Results: Contrasting Approaches To The Transfer Of Japanese Manufacturing Methods In Singapore And Korea" Research Paper Series #97-52 Margaret Tan "Critical Success Factors Of EDI: Perspectives From Tradenet" Research Paper Series #97-53 Margaret Tan and Thompson S H Teo "Factors Influencing The Adoption Of The Internet" Research Paper Series #97-54 Loizos Heracleous and John Hendry A Structural View Of Organizational Discourses" Research Paper Series #97-55 Mark Goh and Moosa Sharafali "Overplannin And The Bullwhip Effect" Research Paper Series #97-56 Lim Ghee Soon "Evaluating Business School Undergraduates’ Situation Analytical Ability"