Student Handbook 2008 - 2009 HETAC-YEAR 1 BA (Hons) in Business Studies (HBBS1F) BA (Hons) in Business Studies (Law stream)(HBBSLIF) BA (Hons) in Business Studies (Financial Services stream) (HBBSFSIF) BA (Hons) in Business Studies (Human Resource Management stream) (HBBSHIF) BA (Hons) in Business Studies (Information Systems stream)(HBBSIS1F) (Awarded by Higher Education Training & Awards Council) i CONTENTS 1. Welcome and Introduction to Dublin Business School 2. The BA Degree Programme 3. Management and Control 4. Student Assessment 5. Student Services 6. Code of Discipline and Safety APPENDICES 1 2 3 4 5 6 7 8 9 10 11 Academic Calendar 2008-2009 Assessment Regulations International Student Handbook Personal Mitigating Circumstances (PMC) Form Academic Referencing Re-check / Review procedures Re-check / Review form Proformae Moodle – An Overview Pre-requisite Maps Map of Dublin Business School Locations DUBLIN BUSINESS SCHOOL RESERVES THE RIGHT TO ALTER OR WITHDRAW ANY OF THE MODULES DESCRIBED IN THIS DOCUMENT. WHILST EVERY EFFORT HAS BEEN MADE TO ENSURE THE INFORMATION CONTAINED IN THIS DOCUMENT IS CORRECT, THE COLLEGE IS NOT LIABLE FOR ANY ERRORS OR OMISSIONS. iii 1. WELCOME TO DUBLIN BUSINESS SCHOOL September 2008 Dear Student, A warm welcome to the School of Business at Dublin Business School. Our objective is to create graduates with the knowledge, skills and confidence to meet the challenges of today’s rapidly changing workplace in Ireland and abroad. Our undergraduate business programmes cover a broad spectrum of subject areas such as Accounting and Finance, Information Technology, Leisure and Recreation Management, Marketing and Management. All programmes at the School of Business are designed to provide you with an appropriate grounding and understanding of all business subjects. However we know that you will have your own career aspirations and that you may wish to specialize in your own preferred area of study and all our programmes are designed to allow you that option. The Business School is committed to providing you with a learning environment that encourages you to meet your potential both personally and professionally. A wide range of support services are available through the Business School to provide you with advice and guidance needed to identify, achieve and excel in your chosen career. Full information on our support services and relevant contact details are available in your student handbook. Academic studies at this level will be thought provoking, challenging, interesting and exciting. Your studies should prove beneficial for both your personal and professional development and will prepare you for a life of continous learning. We are confident that you will find this experience to be highly rewarding. Should you have any questions or concerns, please do not hesitate to contact any member of staff at the Business School. We look forward to talking with you in the future. Sinead O’Brien Head of School of Business INTRODUCTION Dublin Business School (DBS) is one of the leading independent colleges in Ireland and provides a comprehensive range of undergraduate, postgraduate, executive education and professional programmes. The school, which was formerly known as Accountancy and Business College, was established in 1975 to provide evening programmes for students preparing for the examinations of the professional accountancy bodies. The School quickly established an excellent reputation for quality and standards and its students achieved a high level of success in the professional examinations. Based on this reputation, the School developed rapidly and by the mid-1980’s was providing professional accounting, marketing and banking programmes for both full-time and part-time students. In 1989 the School introduced its first undergraduate degree programme in collaboration with Liverpool John Moores University (LJMU). The academic relationship between the two institutions has developed and strengthened over the years. DBS became an Accredited Institution of LJMU quality assurance procedures and conducts periodic programmatic reviews in line with LJMU policies and requirements. Following this, DBS became a designated institution of the Higher Education and Training Awards Council (HETAC, formerly the National Council for Educational Awards) in 1992. The School initially offered a number of programmes leading to awards at National Certificate level. The relationship with HETAC has expanded over the years and programmes offered now include honours degrees and postgraduate higher diplomas. In 1999 Dublin Business School acquired LSB College. The primary academic focus and strength of LSB College lay in the field of arts and humanities and the acquisition provided the basis for the development of what is now the DBS School of Arts. The School of Arts offers a range of full-time and part-time academic programmes notably in the fields of psychology, literature and drama, media studies, counselling and psychotherapy, journalism, philosophy and psychoanalysis, cultural studies and social sciences. In 2003, Kaplan Inc, the education division of The Washington Post Company, acquired DBS. Kaplan is a leading provider of higher education, professional development and lifelong learning programmes with headquarters in New York City and locations throughout the U.S. and internationally. In the U.S., it has 56 campus based schools in 15 states offering a range of degree and diploma programmes in areas such as business, information technology, healthcare and law. Kaplan brings a wealth expertise and experience that will enable DBS to consolidate its leading position in the third-level education sector. Kaplan will also support the further development of the College, backed by the resources of a $3.5 billion enterprise, and will enable DBS to diversify in terms of both products and markets and to expand substantially the scale of its operations, both in Ireland and internationally. In March 2006, DBS acquired the European Business School (EBS). EBS was founded in 1993 and is a member of the EBSI group, a collective of eight independent business schools located throughout Europe. EBS offers a variety of undergraduate and postgraduate courses for ‘study abroad’ students and provides DBS with an entry into a broader European market. In July 2007 Dublin Business School acquired Portobello College a leading third level private college based in Dublin city. The acquisition creates Ireland’s largest independent third level institution with a student body of more then 8,500 and the potential to deliver approximately 100 accredited programmes at both undergraduate and postgraduate level. The acquisition of Portobello College and its well established law school will provide DBS with a platform for the creation and accelerated development of a range of undergraduate, postgraduate, professional and executive legal programmes. . Quality Service v We regularly address our teaching, learning and assessment strategies to ensure they are the most effective for each individual class. We realise the investment you are making over the next few years and therefore are focussed on student retention via our teaching, learning and assessment strategies. Staff development initiatives are ongoing to maintain the specialist expertise of our academic staff to complement these strategies. Graduates from Dublin Business School are well recognised in other third level institutions and the workplace for their practical skills and knowledge in their specialist expertise. We hope you will work with us to make sure this reputation continues. We wish you the best of luck in your studies. Higher Education and Training Awards Council (HETAC) Dublin Business School became a designated institution with HETAC (formerly the National Council for Educational Awards) in 1992 and now operates under the Central Applications Office (CAO) system of admission effective from 1999/2000. The Higher Education and Training Awards Council (HETAC) was established by the Government in June 2001, under the Qualifications (Education and Training) Act 1999 and is the legal successor to the National Council for Educational Awards (NCEA). Therefore all awards are now conferred by HETAC. The School initially offered a number of courses leading to awards at Higher Certificate level and the relationship has expanded over the years to include Degrees and Graduate Diplomas. During the academic year 2001/2002 Dublin Business School successfully conducted Programmatic Reviews of its Higher Certificate and Higher Diploma programmes approved by HETAC. Liverpool John Moore’s University (LJMU) In 1989 DBS introduced undergraduate programmes under a franchise arrangement with LJMU. The academic relationship between the two institutions has developed and strengthened over the years. DBS became an Accredited Institution of LJMU in 1995 and now offers a range of programmes leading to degree and postgraduate awards. DBS complies with LJMU quality assurance procedures, conducts periodic programmatic reviews in line with JMU, and a representative from LJMU academic faculty is a member of the DBS Academic Board. LJMU and DBS work closely together to ensure that students can attain maximum potential from their degree. The following is a short summary of some of the many ways in which LJMU and DBS interconnect: Academic Board The Academic Board is responsible for the academic quality, control and standards within Dublin Business School. To strengthen the links between the two organisations, a member of the LJMU Academic Board sits on the DBS Board. Staff training and development DBS and LJMU are committed to staff training and development. On an ongoing basis, DBS staff members attend training and development sessions in the Centre for Staff Development in Liverpool, whose role it is to provide advice and delivery to meet the development needs of all staff employed by LJMU. Right of appeal All Dublin Business School students, having exhausted all academic appeal processes in DBS have the right to a final appeal to LJMU. Students must firstly adhere to the college’s regulations and procedures and follow the internal process, before recoursing to external options. (More information concerning appeals can be found by accessing the LJMU website at: http://www.livjm.ac.uk/assessment/0607regs/UMF%20Master%202006~07.doc (academic appeals) or http://www.ljmu.ac.uk/corporate/68217.htm for appeals against disciplinary procedures for misconduct). 2 THE BA (HONS) BUSINESS STUDIES DEGREE PROGRAMME Programme Aims and Objectives The general course philosophy is to provide an educational programme encompassing a rich blend of mandatory and elective business subjects within a framework, which allows an incremental degree of student choice and opportunities for specialisation. The programme is intended to equip graduation students with a broadly based array of knowledge, expertise and intellectual skills appropriate to the commencement of a meaningful career in business, or to underpin further study at post-graduate level. Learning Outcomes: i. To provide students with a strong base of business knowledge, constituting an appropriate academic grounding in the core disciplines and skills required for a career in general business. ii. To develop in students appropriate expertise in the major aspects of the essential disciplines and an awareness of the means by which the frontiers of the disciplines can be expanded and new knowledge acquired. iii. To develop in students a methodical and rational approach to business problem solving and decision making, with the capability to apply acquired knowledge and skills to practical business situations. iv. To develop in students a range of intellectual skills, encompassing thinking skills and communication skills, that develop as fully as possible their complete range of mental abilities. v. To develop student capacity to organise information, arguments and conclusions and to present them in a clear coherent fashion. vi. To encourage students to deal with knowledge in a critical and analytical way, with the capacity and confidence to critically evaluate information, ideas and opinions. Programme Structure The Bachelor of Arts (Honours) in Business Studies features a mix of practical, theoretical and applied subjects, explored and developed over three academic years, with integral opportunities for personal and intellectual skills development. Level 1: In the first year of the programme students undertake the study of six mandatory subjects designed to develop their knowledge and understanding of core business areas and disciplines and to provide a platform for more advanced study in years two and three. Level 2: Year two is centered on four mandatory subjects which build on the year one foundation and further develop student knowledge and understanding of key business disciplines as well as their ability to identify and confront business issues and to apply knowledge and expertise to simulated or real-world business situations. In addition students study two further subjects chosen from a range of five electives which complement the major subjects and increase students understanding of them. Level 3: In year three the core focus is on three mandatory subjects: Business Policy is designed to provide a strong integrative influence on final year studies. vii European Business extends and develops study of business disciplines to focus on the international dimension. Human Resource Management provides insights into the importance of HRM within organisations. The field of student choice is widened to allow selection of three subjects from a range of eight electives. The educational emphasis in year three shifts to in-depth study of particular areas of the major disciplines with a greater emphasis on independent work and on the development of a critical and analytical approach to the subject matter. 2.1 Course Structure and Organisation The table below illustrates the structure of the BA (Hons) Business Studies programme. Level One Accounting Economics Business Math’s & Research Techniques Information Technology Business Communications Introduction to Business &Marketing Level Two Management Information Systems Business Finance Marketing Principles Financial Accounting Business Economics Business Research Methods Business Law Computer Applications Level Three Business Strategy European Business Human Resource Management Project Financial Reporting Company Law Services Marketing & Management Consumer Behaviour Information Systems Management Training & Development Employee Relations and the Law Database Design & Development Management Accounting Credit Based Structure Overall success is measured by students completing the three levels over three successive academic years. The Bachelor of Arts (Honours) in Business Studies degree has a credit based structure under which students are required to accumulate a total of 60 credits at each level of the three year programme (i.e. a total of 180 credits) in order to qualify for the degree award. All modules in all years of the programme carry a weighting of 10 credits. Credits are therefore accumulated as follows: Level 1: Level 2: Level 3: 6 modules x 10 credits 6 modules x 10 credits 6 modules x 10 credits Total = 60 credits = 60 credits = 60 credits = 180 credits Core module outlines will be distributed by lecturers in your first class and are available on the online student website, Moodle (http://student.dbs.edu/login/index.php), after the first week of class. Module Selection Forms will be distributed at induction and students are expected to complete and return this form to DBS reception as soon as possible in order to facilitate correct examination registration. ix Yearly Profiles Year 1: (All Mandatory Subjects) Accounting Economics Business Maths & Research Techniques Information Technology Business Communications Introduction to Business & Marketing Year 2: Mandatory Subjects Management Information Systems Business Finance Marketing Principles Electives (2 Subjects) Financial Accounting Business Economics Business Research Methods Business Law Computer Applications Year 3: Mandatory Subjects Business Strategy European Business Human Resource Management Project Electives (3 Subjects) Financial Reporting Company Law Services Marketing & Management Consumer Behaviour Information Systems Management Database Design & Development Management Accounting Training & Development Employee Relations and the Law Inter-Level Relationships Progressive development of student learning throughout the three years of the degree programme can be characterised as follows: identifiable streaming of subjects within major disciplines progressive deepening and broadening of knowledge provision of incremental choice to students opportunities for study of specialised topics within disciplines Subject Streaming The programme design features the following subject streams within which student learning is developed: Subject Area Year 1 Year 2 Management and Strategy Business Communications Management Information Technology Information Technology Information Systems Computer Applications Economics Quantitative Methods Economics Business Maths & Research Techniques Accounting & Finance Accounting Law Marketing 2.3 Intro to Business & Marketing Business Economics Business Research Methods Financial Accounting Year 3 Business Strategy Human Resource Management Information Management Database Development European Business Financial Reporting Business Finance Business Law Management Accounting Company Law Marketing Services Marketing & Management Consumer Behaviour Teaching and Learning Methods Teaching and learning strategies are intended to facilitate students taking ownership of, and responsibility for, your own learning in partnership with the academic faculty. Strategies are based on a combination of structured tuition and student-centred learning. Methods adopted attempt to provide you with varied learning opportunities and experiences. Specific methods adopted include: Conventional lectures Lab practical sessions E-learning Workshops Tutorials Projects Seminars Assignments Analysis of case studies Group research and project work Guest lectures DBS has traditionally favoured a student-centred learning approach under which lecturers introduce students to subject areas and act as guides and facilitators to students in their study of the subject. You will be actively encouraged and assisted to manage your own studies outside of lectures. The recent adoption of the E-learning platform, Moodle, has provided lecturers and students with a virtual learning environment to complement and enrich the more traditional learning environment. This has made it possible for lecturers to create new learning opportunities for students. Adapting this technology as an integral part of teaching methodology has enabled lecturers to provide course material through a ‘rich media xi presentation environment’ to accommodate learning activity outside the classroom thus fostering effective selflearning techniques. As you progress through your degree programme, the subject matter of your studies will become increasingly complex and challenging. The focus of learning moves from acquisition of knowledge and understanding to critical analysis and application of conceptual knowledge to practical situations. In the final year, in particular, you will learn to critically evaluate and apply knowledge and skills you have developed through earlier years of the programme. A particular focus of this degree will be for you to work in collaborative teams with their tutors on a variety of projects. Through this process you will learn key life skills such as good teamwork towards achieving a common goal. 2.4 Assessment Objectives The broad objective of the assessment process is to attempt to establish the extent to which each student has achieved the learning outcomes of the full range of degree modules and of the programme generally. The range of knowledge and skills assessed varies from module to module and varies also with the type and objectives of the assessment method deployed. Generally the intention is to test each student’s capacity to: Manage tasks and projects Work individually or as a member of a team Identify and use appropriate academic resources Conduct primary research Apply knowledge and skills to business contexts Present arguments and conclusions coherently and convincingly Critically analyse and evaluate scenarios and issues Synthesise and reach logical conclusions Solve simulated business problems Integrate knowledge from different disciplines Reflect on own learning and development 2.5 Assessment Methods A variety of assessment methods are deployed throughout the programme. These include: Problem solving exercises Practical projects incorporating a variety of competencies and skills Case studies Research based projects Literature reviews Presentations Academic essays Closed book examinations Continuous assessment varies in style and purpose from module to module, depending upon the nature of the subject material and the teaching and learning objectives. A blend of individual and group assessment is used to help you develop the skills of working individually and as part of a team. 2.6 Assessment Schedules Assessment schedules are provided for all students for all modules at the beginning of the academic year. These schedules are designed to limit the number of assignments students have to submit at any one time. It is organised such that assignments are spread out across the academic year, where possible. This serves as a useful time management tool for students. Please see Appendix 5 for further information on referencing. 2.7 Induction For first year students, induction is officially embedded in the academic timetable. These induction sessions will run for the first 6-8 weeks of term. The key purpose of the induction programme is to officially welcome students to the college and to provide a detailed briefing in relation to the areas below. Key areas to be covered include the following: Level Manager introduction Head of Operations introduction Head of Student Services introduction Lecturers introduction Student Services support Mentoring support Academic Calendar Assignment Schedule Examination Timetable Also included in the first week of term will be a tour of DBS’s facilities (library, campus buildings, etc) and a registration session where you will have your picture taken for your student card so you may avail of all of DBS’s facilities right away. WEEKLY TIMETABLES WILL BE AVAILABLE THE FIRST WEEK OF CLASS ON THE DBS WEBSITE AT: http://www.dbs.edu:8080/ xiii 3. MANAGEMENT AND CONTROL 3.1 Objective The objective of the course management and control system is to ensure that: The organisation and delivery of courses measures up to the highest academic standards The courses conform to the requirements specified by the external validating body 3.2 Programme Staffing A Level Manger is a faculty member responsible for the co-ordination and development of a programme’s delivery. Your Level Manger will help you with issues such as making the right choices for your academic career, interpreting college regulations and assisting in administrative matters. Level Manager BA 1 Mary Nolan mary.nolan@dbs.ie The Registrar’s Office ensures that the academic integrity of the College is maintained throughout all programmes offered, and that the objectives outlined above are strictly adhered to. The Registrar’s Office is located on the ground floor of the Aungier Street building. Students should deal directly with relevant staff below regarding induction, registration, graduation and all regulatory information, examination queries, etc. THE PROGRAMME TEAM Title Head of School of Business Contact Name Sinead O’Brien Responsibilities Overall operations of the undergraduate business programmes Level Manager BA 1 Mary Nolan mary.nolan@dbs.ie Academic and overall management of delivery of the Level 1 business programmes Administrator Bríd Longe bríd.longe@dbs.ie Administration operations of the full-time undergraduate Business programme Academic Registrar Overall management of academic affairs of the College 01 4177580 Head Librarian Marie O’Neill Marie.Oneill@dbs.edu 01 4177571 Provision of library support to students within the Business School Student Officer Robert Finney Rob.finney@dbs.ie 01 4177 585 General responsibility for welfare of all DBS students Reception Ceclilia Dunlap ceclia.dunlap@dbs.ie Kellie Griffiths Kellie.griffiths@dbs.ie 01 4177500 Reception contact and liaison Careers Office (Business School) Carol Clifford carol.clifford@dbs.ie 01 4177530 Career development & support to students within the Business School Any difficulty in any aspect of a course should always be raised immediately with the relevant person so that the issue can be addressed at the earliest possible time. You can contact your subject lecturers by email. All DBS email addresses are of the form firstname.surname@dbs.ie. Please remember that lecturing staff will be lecturing during the day also, and thus may not reply immediately. Table 3.2 contains a list of typical queries and contacts. Table 3.2 Query Questions about a subject or assignment Academic Programme Enquiries Module selection information General enquiries, letters etc Deferral requests, examination requests Enquiries about fees Academic references Facilities, counselling requirements International student queries Extensions 3.3 Contact Subject Lecturer Level Manager Susan Gray Exams Office Finance Office Subject Lecturer, Level Manager Rob Finney Louise Butler-Norris or Liza Kelly Subject Lecturer Module Delivery The following table identifies the academic staff members provisionally assigned to deliver and assess modules in the your programme of study: Module Title Lecturer Level 1 Accounting Economics Business Math’s & Research Techniques Information Technology Business Communications Introduction to Business &Marketing Level 2 Management Information Systems Business Finance Marketing Principles Financial Accounting Business Economics Business Research Methods Business Law Computer Applications Enda Murphy Bernie Lydon Tom Cunningham Siobhán Magner James Kennedy Dermot Gallagher Eva Perez Sharon Sheehan Bernadette Higgins Level 3 Business Strategy European Business Human Resource Management Project Financial Reporting Company Law Shay Lynch Dermot Gallagher John O’Connor Luciana Lolich James Browne Sharon Sheehan xv Services Marketing & Management Consumer Behaviour Information Systems Management Database Design & Development Management Accounting Adele Geoghegan Ray Mc Donnell Ken Healy Bernadette Higgins Gerry Fahy 3.4 Class Representative Each undergraduate class is asked to appoint two class representatives. The function of class representatives is to liase between students and faculty and to co-ordinate student feedback and student input to the course review process. Class representatives will have two meetings with the Class Level Manger who compiles formal reports of the meeting. Class representatives should also make contact with Student Services if necessary. 3.5 Student Feedback Questionnaire Questionnaires are distributed to students twice during the year to provide the opportunity for each individual to contribute directly to the course review process. Immediate issues are addressed as soon as possible and recommendations are reviewed for following academic years. Feedback is given to student on issues raised and solutions where necessary, within as short a time frame as possible. 3.6 Attendance High levels of attendance at class are essential for academic success. In order to encourage high attendance levels, the College invests a substantial time and resources in tracking and following up on poor attendance. To achieve your potential at Dublin Business School, it is imperative that you attend all your classes. The minimum required level is 80%; students who have less than this level of attendance are hindering their overall performance. 3.7 Part-time Work This year is the most important of your time here in DBS. Our experience has indicated that the number of part -time hours that full time students work has risen dramatically in recent years. We strongly advise you to realise the importance of this year and to sensibly weigh-up the benefits of part-time work in this context. Making some sacrifices now may pay off dividends in your overall degree award, thus giving you more opportunities in your career. 3.8 Class Notifications DBS will inform you of any class notifications via text message and/or email and will post a final transcript to your provided address so please ensure that you contact the College with any updated contact details including mobile phone, email address and postal address. 3.9 Complaints Any complaints should be, where possible, channelled through the Class Representatives to your relevant level manager. If you have a complaint about the assessment process, the appeal process is detailed very thoroughly in the attached Assessment Regulations. If you have a query about a mark given for coursework, the Module Tutor should be approached first. Students should also note that the Student Service office will also be able to deal with queries and complaints of an academic and non-academic nature. 4. STUDENT ASSESSMENT 4.1 Aims The main aims of the assessment system are: (i) To ensure that the category of final award is a fair reflection of each student’s ability and efforts throughout the course; (ii) To provide the means to monitor the students progress for each subject on the course for the information of staff and students. 4.2 Assessment Weightings Assessment is based on a combination of continuous assessment and an end of year examination. The allocation of marks as between coursework and examinations for each subject is usually as follows: Continuous End of Year Assessment Exams 30% 70% 50% 50% (Please note that these weightings may vary with some modules. Refer to course outline for further details) Continuous assessment is based on coursework assignments, lab exams and projects. Coursework must be submitted on the appropriate date (which will be confirmed by individual lecturers). Students must complete the assignment submission form (which is available at reception), and retain a copy of the form for reference purposes. In exceptional circumstances an extension may be given on an assignment. This must be agreed in advance of the submission date with the Level Manager. Supporting documentation must be provided (including medical or state documentation). The reason for your application must be acceptable. If the Programme Leader finds the reason for the application unacceptable, s/he will refuse the coursework extension. Examples of unacceptable reasons are: poor time management corruption of electronic data printer queues 4.3 Continuous Assessment In addition to the objectives outlined in the previous section, continuous assessment is an integral part of College life. Continuous assessment has two main aims: (i) To diagnose a class’s/individuals level of understanding in a module (ii) To enable feedback to each student in the belief that constructive comments will lead to improved future performance. The assignment schedule is drawn up with your workload in mind and to allow you manage your workload effectively, you will receive your assignments with a minimum of six week’s notice. In order to guarantee fairness in the assessment process, the following are strictly adhered to: Assignments must be submitted to Reception (Aungier Street) by 5 pm on the required day Late assignments will be penalised 25% if up to five working day’s late and will be given a zero grade after this time. Extensions are only given where there is medical documentation or some equally serious reason given. The assessment regulations in appendix 2 contain more information on this. Permitted late extensions must be accompanied by an assignment extension form that must be signed by the relevant Level Manager in advance of the deadline. Students must keep a copy of the entire submission and assessment form until a transcript of results is received showing the overall result. It is assumed that a submission by a group of students has been contributed by all the students listed. Issues with group members must be addressed within three working days of the submission to the relevant lecturer. xvii 4.4 Examinations Please note that you may be expected to attend examinations in assessment weeks during days or times of the day when you would not normally attend classes. Examination timetables are posted online and on notice boards four weeks prior to commencement of exams and are subject to change up to ten days prior to commencement of exams. Dublin Business School urges all students to re- check the times and dates of their exams at this stage, as well as familiarise themselves with exam locations. Examination timetables are also available by logging on to the DBS student website at: http://www.dbs.edu:8080/logon/logindbs.asp (you will need to enter your student number and date of birth to access the site) and then entering the following link: http://www.dbs.edu:8080/about/webpage_content.asp?WebPageContent_id=941 4.5 Personal Mitigating Circumstances / Deferral of Results A Board of Examiners may, in the case of illness or bereavement, recommend that a final decision on a candidate’s result be deferred to enable the candidate to complete specific outstanding requirements of the subject or course/programme. In the case of inability to sit one or more examinations, it is imperative that the student fill out the PMC form (see Appendix 4) and submit this to the Registrar’s Office no later than seven days after the examination. PMC cases will be assessed on a case-by-case basis and deferrals are granted at the discretion of the Examination Board. 4.6 Notification of Results Provisional results will be posted on official notice boards in early July 2008 following the meeting of the Examinations Board. Formal transcripts of results will then be issued to the postal address of each student shortly thereafter. DBS reserves the right to withhold disclosure or communication of a student’s examination results in the following circumstances: pending the settlement of a dispute/investigation; pending the return of items borrowed from the Library; and/or, pending the settlement of any sums due to DBS in respect of fees or Library fines. Under no circumstance will results be confirmed by telephone, fax or e-mail. 4.7 Academic Impropriety You are strongly advised to read the section of the assessment regulations on academic impropriety. Academic impropriety and cheating includes plagiarism, forgery, collusion and any attempt, successful or not, to gain unfair advantage in the examination or assessment process. Cheating includes copying from another student, using unauthorised materials, or otherwise acting in breach of the assessment regulations. Plagiarism includes the verbatim copying or close paraphrasing of another’s wok without acknowledgement. Collusion includes unauthorised collaboration with another or others in the preparation of work submitted for assessment. Frequently Students are found guilty of this offence and have received the following penalties: Monetary fine Suspension Exclusion from the programme Refusal of an academic reference on exit from the programme. Please note that unintentional plagiarism is also penalised and where groups work together, all parties involved are penalised. Dublin Business School is committed to high standards of education and therefore takes a firm stand on academic impropriety. If you are in doubt as to what academic impropriety entails, please direct your queries to a lecturer or Level Manager. All students are expected to use correct referencing, submit their own work and correctly use/acknowledge other author’s work. Information is available in the library on correct referencing. For more details on Academic Impropriety, see Appendix 2. For details on the Harvard Referencing System, see Appendix 5. The DBS Library also has a vast amount of material to help you properly reference and gives seminars on referencing at least once per semester. 4.8 Feedback Once assignments have been corrected, students/groups will receive written formal feedback. This feedback is given within four working weeks of the submission date. 4.9 General Rules of Assessment The overall rules relevant to your level are as follows: The basis of assessment on all degree programmes will be as follows: a) The pass mark for each module will be 40%. b) Students are required to obtain a pass in both coursework and examination in order to achieve an overall pass in an individual module. A student who fails to achieve a pass mark in one module may be awarded a pass by compensation in certain circumstances (see Assessment Regulations for more details). d) A student is exempt from further examination in each module in which a pass has been awarded. e) A maximum of two attempts are permitted at final level. Any failed examination must be attempted at the next available sitting date. f) Deferral of examinations will only be considered if state or medical documentation is forwarded directly to the Registrar’s Office before the commencement of the examination in question. g) The class of degree award will be based on the following weighted average percentage bands: h) > 70% First Class 60 - 69% Upper Second Class 50 - 59% Lower Second Class 40 - 49% Third Class < 40% Fail i) The class of degree award will be based on a weighted average percentage mark, which will be calculated as follows: Level 3 modules 100% weighting 4.10 Alternate Award Classifications Where an award candidate fails to attain 90 credits, and has exhausted all relevant sittings the Examination Board at its absolute discretion may award a Pass Degree, provided the candidate has attained 78 credits in total, 18 of which must be awarded at the Final Level. 4.11 Parchment/Certificate detail The HETAC seal and both HETAC’s and College names are present on the parchment. The parchment also details the following: Student name Programme of study Award classification Date of confirmation of results 4.12 Re-check, Review and Appeals procedure xix Re-check of Assessment Results It is possible for a student to apply for a re-check of the result of an assessment if the student deems administrative operation of the recording and the addition of marks to be incorrect. A request for a recheck must be received by the Registrar’s Office not later than five working days after the date of the posting of results on College notice boards, together with the appropriate fee. Requests for re-checks will be considered only if submitted in writing by the person concerned to the Registrar’s Office. Review of Assessment It is possible for a student to apply for a review of the assessment of a particular module if the student has substantial grounds for detailed re-consideration of said module. A request for a review must be received by the Registrar’s Office not later than five working days after the date of the posting of examination results on College noticeboards. Requests for reviews will be considered only if submitted in writing by the person concerned to the Registrar’s Office. Before a review procedure can be initiated, a detailed submission must be received by recorded post together with supporting documentation (if appropriate) and appropriate fee. The submission must identify the element or elements of the assessment for which the review is being sought. It must also specify the grounds on which the review is requested, and it must contain all information that the candidate wishes to have taken into account in the review. Please consult Appendix 6 for more information pertaining to rechecks/ reviews. Please note that the above are a brief summary of regulations. For detailed assessment regulations, including the role of assessment boards, see Appendix 2 or log onto the DBS Examinations Office webpage @ www.dbs.ie 5. COLLEGE SERVICES 5.1 Library and Information Services The Library and Information Service is a vital resource for students and staff of Dublin Business School. The Library comprises the Undergraduate Library at Aungier Street; the Postgraduate Library at Dame Street and Portobello Library. Portobello Library has a highly developed law collection. It has also has significant English language and business resources. Students with current student cards issued by the college are permitted to use and borrow items from all three Libraries. Use of the Postgraduate Library is restricted to postgraduate students solely during the academic year. Access to the Postgraduate Library can be arranged if an item is available at Dame Street that is not available at the other Library sites. Please ask a member of Library staff for further information. 5.1.1 New library floor map Map legend 225 study spaces 5 syndicated group study rooms Contact Details: Marie O’ Neill (Librarian) Emilie Jost (Postgraduate Librarian) Jane Buggle (Librarian, Portobello) Email: dbslibrary@kaplan.com 28 PCs 1 Main Issue Desk Separate printing/photocopy room Email: marie.oneill@dbs.ie Email: emilie.jost@dbs.ie Email: jane.buggle@dbs.ie Library Opening Hours The following opening hours apply during term-time (including all reading weeks): Monday 9.00a.m. - 10.00p.m. Tuesday 9.00a.m. - 10.00p.m. Wednesday 9.00a.m. - 10.00p.m. Thursday 9.00a.m. - 10.00p.m Friday 9.00a.m. - 9.00p.m. (until 5pm at Portobello) Saturday 9.00a.m. - 5.00p.m. Sunday Open 11am to 5pm several weeks prior to examinations. xxi The Library is also open for the majority of bank holidays during term time. Please note that information pertaining to the Library as well as access to Library resources is provided via the Library website. Please go to www.dbs.ie and current students. How do I borrow/return a book? All Library materials to be borrowed or to be returned must be presented at the Issue Desk. To borrow a book, you must present a valid College ID card. Books for return should be returned by the due date indicated. Books will not be issued while outstanding books or fines remain on accounts. Please note that it is not possible to renew an overdue book. Material from the Main Lending collection, which has not been reserved or is not overdue can be renewed. There is a maximum of 2 consecutive renewals per item. A Book Return box is available should you wish to return items outside Library Opening Hours. The Undergraduate Library recently acquired a self issuing station which enables students to issue books to their Library account independently. It is located in front of the main issue desk. Instructions on how to use the self issuing station appear on the screen. Alternatively, please ask a member of Library staff for further information. The self issuing station provides greater convenience to library students eliminating the need to queue at the issue desk. How many items can I borrow? Undergraduate students Fines Postgraduate Students Fines 6 Main Lending Items 60c per day or 2 Short Loan items €1.50 per day 2 week loan period 8 Main Lending Items 60c per day or 2 Short Loan items €1.50 per day 2 week loan period 3 day loan period 3 day loan period Please note that prior to examination periods, fines are doubled. This is to ensure that students return Library materials in a timely fashion so that students have access to key texts in preparation for examinations. Library Collections Main Lending Totalling almost 50,000 volumes, this collection houses the major part of the Library’s collection and covers such areas as management, marketing, accounting & finance, information technology, economics, media and cultural studies, research methods, anthropology, psychology, film studies and journalism. Books may be borrowed for 2 weeks and renewed twice, either in person, via the Library OPAC or by telephone. A book may not be renewed if it has been reserved by another reader or is overdue. Short loan Collection The Short Loan Collection (SLC) contains extra copies of books that are heavily in demand. SLC items are held in the Short Loan Section of the Library and have stickers located on the spine marked “3 day loan”. All Library users may borrow up to 2 books from this collection for a period of 3 days. It is not possible to renew or reserve items from this collection. Because of the heavy demand, fines are charged on all overdue SLC books at a rate of €1.50 per day. Week Loan Collection This collection holds copies of all recommended texts. These may be borrowed for up to one week. Reservations and renewals are not permitted with this collection. Items for one week loan are located in the Short Loan Section. DVD/Video Collection Students are permitted to borrow DVDs and videos overnight from the Library’s growing collection. The Library has over 750 titles in this collection and suggestions for further acquisitions are always welcome. Restricted Access The Library aims to have at least one copy of core and recommended texts available at all times to students. Located behind the main issue desk, these items can be borrowed for use in the library for a 2-hour period. Journal Collection The Library subscribes to over 323 journals in print format and 85 in electronic format. The Library’s e-journal subscriptions can be accessed via the EJS. To access the complete list of the Library’s journal resources including journals that are available via the Library’s extensive portfolio of databases please consult the Library’s A-Z Journal List which is available on the Library Website. Full guides on all of our journals and electronic resources are available in the Library or on the Library Website. Alternatively please ask a member of Library staff for assistance. Laptops for Loan The Postgraduate Library has a number of laptops that are available for student use. These laptops are equipped with the full range of applicable software including Microsoft Office suite, Macromedia, Dreamweaver and SPSS. Laptops are for use in the Library only. Please ask at the Issue Desk for further details. Electronic Resources A number of premium subscription based electronic resources are available to Dublin Business School students, both within the college network and off campus. Databases can be accessed via the Library Website. Login details are required to access databases off campus. Login details are available at any of the Library Service’s issue desks. Currently the Library subscribes to: Academic Source Complete: This database contains full-text materials including journal articles from the sciences, humanities, social sciences, education, language and literature. Business Source Complete is an international database for business and management providing full text access to journals, online books, market research reports, SWOT analyses, product reviews, country economic reports as well as detailed company profiles for the world's 5,000 largest companies. Emerald Fulltext – premium business database with content aggregated from over 130 academic journals. Film and Television Index Complete: Provides full-text access to journals, online books and reviews pertaining to film and television. Subject coverage includes film & television theory, preservation & restoration, writing, production, cinematography, technical aspects, and reviews. The database provides cover-to-cover indexing and abstracts for more than 300 publications (and selected coverage of 301), as well as full text for more than 90 journals and nearly 60 books. Financial Times (ft.com) provide access to over 3,000 abstract and full-text titles – a key research tool for all assignments. Firstlaw: First Law's online service is an invaluable research tool on Irish law. Justis is an innovative legal database and information service for Irish law. Lexis Nexis is an online database that provides full text access to UK, US, and international case law and legislation. It also provides access to full-text articles in legal journals as well as full-text coverage of a range international news sources. xxii i Mad.co.uk – marketing and advertising database, Provides a daily industry update. Mintel: Market Research and consumer reports pertaining to the Irish market place PepWeb – Pep Archive contains the full text of the Standard Edition of the Complete Psychological Works of Sigmund Freud and the full text of eighteen premier journals in psychoanalysis. PsychArticles – Full-text psychology database providing access to peer-reviewed journals. WARC – from the World Advertising and Research Centre, a key research tool for marketing students. Westlaw – legal database. Provides a comprehensive legal search tool covering all Irish legislation E-book Collection The Library now acquires all recommended reading on readings lists in electronic format as well as in print. To access the Library’s e-book collection, please go to: www.dawsonera.com. Students will require login details to access the Library’s e-book collection. Please ask a member of Library Staff for further details. Webfeat The Library recently acquired Webfeat which enables students to search all of the Library’s electronic resources simultaneously via a single search box. Please click on search all resources on the home page of the Library website to avail of this facility. Additional Library Material Exam Papers Examination papers for the past 5 years are available within the Library or on the College intranet. Theses Past theses are on open access in the Library. They are restricted to use in the Library solely. To access the full list of theses, please enter the term thesis collection into the Library Catalogue. Theses have a shelf number that commence with TH. Newspapers The Irish Times, The Irish Independent, The Financial Times, The Irish Examiner and The Guardian are available for reference in the Library. Sunday titles include: The Sunday Tribune, The Sunday Business Post and The Sunday Independent. Back issues of newspapers are held for a period of 2 months and are available on request at the Issue Desk. The majority of newspapers that the Library subscribes to are available electronically either independently or via Lexis Nexis. Library Catalogue The Online Public Access Catalogue (OPAC) allows students to view the Library collection either in the Library or off campus. The OPAC can indicate whether a particular book is in stock, if it is on loan, when it is due back and where it is shelved. It is possible to search a book under Title, Author(s), or Subject keyword(s). More specific instructions are available beside the OPAC PCs or are available on the Library Website. Students can also check their Library accounts via the Library OPAC. Students’ can renew books independently via their online library account. Please ask at the issue desk for a PIN. Students can also use their PINS to reserve materials that are out on loan. The OPAC can be accessed via the Library Website. Inter-Library Loans (ILL) If the book or journal article that you require is not available in the Library, it may be requested from another Library through the Inter-Library Loan service. This facility is only available to final year and postgraduate students. There is a €5.00 charge for this service per item. Please ask at Issue Desk for further details. Collaborative Study Room A number of study rooms are allocated within the Library for collaborative group study. Please book in advance at the Issue Desk. These may be booked for a maximum of 1 hour per day per student and 3 hours per group. Library Tours and Classes Library staff will be on hand to provide Library tours at the start of new term. This is to introduce new and returning students to Library resources. Look out for timetables posted in the Library. Subject specific classes are also held in the Library on a variety of topic such as Library Resources, essay writing, avoiding plagiarism and dissertations. Please see the Library website for the programme of classes and to make a booking. Bookings can also be made by contacting the Library on 01-4177572. The Library also has an online academic support programme called ‘Getting the Best Grades’ designed to assist you with you assignments. Please see the Library website for further information. Photocopying Service Self-service photocopiers are available in Library in a dedicated photocopying room. Cards may be purchased from the dispensing card machine in the Photocopying Room and cost €3.50 for 50 copies. Copyright regulations must be complied with at all times. Please read the Copyright Notice located at photocopying machines. Computer Facilities The Library has a number of student PCs hosting our suite of electronic resources. PCs are also equipped with software such as Microsoft Office and SPSS so that you can type up your assignments. Please note that Library PCs are for educational and research purposes only and may not be used for emailing or instant messaging. Please book in advance at the Issue Desk. To book a PC you will need your valid student card. Printing facilities including the option to print in colour are also available in the Library. Please ask a member of Library staff for further information. General Regulations The following is a brief overview of library regulations. Please ensure you are familiar with all rules and regulations, especially in relation to overdue material and accumulated fines. A leaflet detailing all regulations is available in the Library. Users of the Library and its facilities must be in possession of a valid student card issued by the College. The Library is a study area. Users should not disturb or inconvenience others. Mobile phones must be powered off before entering the library. A fine of €5.00 will be incurred for violation of this regulation. Food and drink is strictly prohibited in the Library and will be confiscated by staff. A fine of €5.00 will be incurred for violation of this regulation. Desks may not be reserved for others. Exam results will not be disclosed until all fines and/or monies owed to the College are paid. It is the responsibility of the individual to consult and familiarise themselves with the rules and regulations of this service. Computer Facilities The Library has a number of student PCs hosting our suite of electronic resources. These PCs are for educational and research purposes only and may not be used for emailing or instant messaging. Please book in advance at the Issue Desk, on-line at www.d.bs.edu or at the booking terminal within the library. To book a PC you will need your valid student card. Printing cards are available for purchase in the library and cost €3 for 50 units. xxv DBS Library Week! In response to the success of Library Week in 2006 and early 2007 the DBS Library Service will provide training on a weekly basis on a variety of topics. Classes will commence at the start of the academic year. All sessions will last for not more than an hour and will have a maximum of 6-8 students. Details of these classes will be posted on the student intranet and sign-posted throughout the college at the start of the academic year. Subjects covered include: Introduction to the Library- how to locate materials in the library, how to use the OPAC, how to books an assignment PC, how to book a study room etc. On-line resources – how to use electronic databases and evaluate other internet based information Essay writing – covering all aspects of the essay writing process from research to argument Referencing – vital for all students engaged in assignment or thesis writing Plagiarism – this session will cover referencing, paraphrasing and will demonstrate how to avoid plagiarism Study Skills – how to maximise your time spent in the Library! General Regulations The following is a brief overview of library regulations. Please ensure you are familiar with all rules and regulations, especially in relation to overdue material and accumulated fines. A leaflet detailing all regulations is available in the Library. Users of the Library and its facilities must be in possession of a valid student card issued by the College. The Library is a study area. Users should not disturb or inconvenience others. Mobile phones must be powered off before entering the library. A fine of €10.00 will be incurred for violation of this regulation. Food and drink is strictly prohibited in the Library and will be confiscated by staff. Desks may not be reserved for others. Exam results will not be disclosed until all fines and/or monies owed to the College are paid. It is the responsibility of the individual to consult and familiarise themselves with the rules and regulations of this service. 5.2. Computer Services The goal of the Computer Services departmentl is to provide computing facilities that are current, adequate and appropriate for both teaching and student use within the college. Our computing facilities are designed to meet the computing needs of all DBS students. Below is a table outlining the range of computer facilities available within the college to all registered DBS students: Room Aungier Street SWS 1.1 1st Floor SWS1.2 Open Access Lab Balfe Street South William Street 1st Floor 1st Floor Dame Street No. of Student PCs Availability 30 Classes Only 40 All Students Internet & Database (Research Only) SWS 1.3 1st Floor 25 Classes Only 1st Floor 25 Classes Only SWS 2.3 2nd Floor 20 Classes Only SWS 2.4 2nd Floor 20 Classes Only SWS1.4 Main Library 2nd Floor 25 PCs Post Grad Library 3rd Floor 8 PCs Psychology Lab Basement 20 Journalism Lab Basement 15 All Students Internet & Database (Research Only) DBS Post Grad Students Only Psychology Students Only Journalism Students Only Before using any of the computer facilities please ensure that you are familiar with the relevant rules and regulations 5.2.1 Who may use the computing facilities? All registered students and staff of DBS may use the computer facilities during the scheduled opening times. 5.2.2 Computer facilities - location All computer labs are located in the South William Street building. Additional student PCs are available in the Aungier Street Library. Maps clearly indicating the location of al DBS buildings are available at Reception. 5.2.3 Software available The computer services in DBS are run on Windows XP , providing access to a range of software relevant to all course requirements. These packages include: Microsoft Office 2000 Pro (Word, Excel, PowerPoint, Access, Publisher) MS Project 2000 Internet Explorer, Netscape VB .NET Dreamweaver MX Fireworks MX SPSS, QSR N6 TasBooks, Sage xxvi i 5.2.4 Technical Support Technical support services are available in all buildings from 9am to 5:30 pm and in open access labs until 10.00pm. If you have difficulty locating a support technician, please contact reception. They will then contact the IT department on your behalf. Alternatively you may email your request to computerservices@dbs.edu A computer services fault sheet can also be filled out and handed in at reception should any problems arise with the hardware or software. These sheets are available in the open access area. 5.2.5 Computer Usage Guides Computer usage guides are available in all labs to provide students with details on login procedures and software usage. Before using any of the computer facilities please ensure that you are familiar with the relevant rules and regulations. Rules and regulations of computer usage 1. Use of the Computer Labs is restricted to current students and staff of the College. This privilege ceases upon completion of the course for which the student is enrolled. 2. Student cards must be displayed at all times while using a PC within the Labs. Anyone found without a student card will be in breach of the computer usage rules and is liable to receive a resultant penalty. This will be strictly enforced. 3. Mobiles phones must be switched off before entering any computer labs and a quiet study atmosphere should at all times be maintained in the computer rooms. 4. Smoking, eating (including chewing-gum), drinking and all forms of inappropriate behaviour are prohibited in the Computer Labs at all times. 5. No external software may be installed onto or copied from any computer. 6. Students may not tamper with college computer hardware, CMOS settings, software, network settings or any other data on the DBS server. 7. Students may not attempt to open computers, access their components or remove any parts. Tampering with or circumventing access control and security systems is strictly forbidden. 5.2.6 Internet availability and usage policy The use of Internet is restricted to college related work only. The following activities are regarded as serious breaches of the Computer Services rules and regulations. 5.2.7 o Playing games o Entering chat rooms o Internet messaging o Accessing inappropriate non-college work material Good Practice Students are advised that they have responsibility for maintaining data backups of any work completed. While assistance will be provided in cases of data loss, the responsibility lies solely with the student to ensure that adequate backup has been carried out. Students are required to scan disks regularly for viruses. Anti-virus software is continually updated on all PCs Care should be taken when handling any equipment within the computer labs; this includes items such as monitors, keyboards, mice, printers and especially disk drives. (i) Student protocol Out of consideration for other computer facility users please note the following: A quiet study atmosphere should at all times be maintained in the computer rooms. Courtesy should be shown at all times to both technical staff and fellow students And finally, we cannot over-emphasise the fact that it is the responsibility of individual student to allow plenty of time for the completion of essays or projects. Please do not expect either technology or our Computer Services staff to work miracles if you leave it too late to meet your submission deadline! (ii) Printing policy Printing is available in all computer rooms and print cards may be bought in a number of locations. Card dispensing machines are located in the Aungier Street Library, South William Street and Balfe Street buildings. Cards cost €3.00 for 50 units Cards may be used for printing or photocopying (iii) Exiting the Lab When leaving a computer lab, please ensure that you: Save all work Exit all programs Take all disks, books, and printouts that belong to you Log off Leave the workstation and surrounding area as you would wish to find it on your next visit. It is very important to note that anything saved to hard disk will automatically be deleted as soon as the computer is switched off. It is, therefore, crucial that work is saved to at least one personal disk. Such disks should be kept safely, preferably in plastic covers. (iv) Penalties Any breach of the above rules will result in students being referred to the college Registrar where the relevant penalties will be imposed. Student Services Contact Details Student Services Officer International Office Rob Finney Louise Butler-Norris Tel: 01 4711 585 Tel: 01 6485493 rob.finney@dbs.ie louise.butler@dbs.ie (i) Introduction The Student Services Office is concerned with assisting students in all non-academic affairs. Working alongside the Student Council and the International Student Office, they deal with a variety of issues faced by students. (ii) Orientation Programme The Students Services Office participates in the orientation and induction programme for newly arrived international students. Following this there is a programme of events both social and sporting, which helps students to meet new friends and socialise outside the classroom. There is an active International Students Society in the college which organises cultural nights, trips outside Dublin and sporting events. Please ask in the Student Services Office for details. (iii) Accommodation xxix Finding accommodation in a new city can often be a daunting task. The Student Services Office provides updated guides to assist with your accommodation search. These guides include useful websites, an overview of tenant rights and maps of the city. (iv) Welfare The college has a student counsellor who is available to assist all students of the college. Appointments with the counsellor can be made through the Student Services Office, through any of the academic staff and directly, if need be. There is an appointment system in place but in cases where a student needs an appointment at short notice priority will be given and Student Services will do all they can to accommodate you. Though college is great fun it also brings with it many pressures. Increasingly students feel anxious, depressed or just unable to cope – the counsellor is there to help deal with all and any problems you might have so please feel free to use this service - and remember this is a strictly confidential service. Dublin Business School is linked to the Aungier Street Medical Centre, Aungier Street, Dublin 2. Phone: 014005708 A reduced fee of €40 per consultation is charged on production of a valid DBS student card. The Clinic is open from 8.30am to 6.30pm Monday to Friday and Saturday 11am – 3pm. There is an appointment system in operation so please remember to make one. Urgent cases will be seen without appointment. There is also a nurse in attendance who deals with family planning, cervical smears, blood pressure screening, dietary advice and advice on asthma and diabetes. The Student Services Office also has a range of information available on your entitlements and on private health schemes. Just pop in with any query you may have. Student Complaints Student complaints should be directed to the appropriate class level manger in the first instance, but can also be lodged with the Student Services Officer. Academic appeals should be directed to the Examinations Office. Further details can be obtained on DBS’s Examinations Office webpage at: http://www.dbs.edu:8080/ (vi) Entertainment During the year you will find many events organised by Student services. In fact there will be celebrations for any excuse we can find during the year: Halloween, Christmas, valentines day, Easter, graduation, end of year, football, no football, class parties, sun, rain, snow, or even just because it is Thursday! Keep an eye on the Student Service notice board located opposite the office (Aungier Street building) for details of upcoming events. (vii) Clubs and Societies One of the best ways to get involved in college is by getting involved in a club or societies. It is a great way to meet people with similar interests and also develop a non-academic side to your time in the DBS. During Freshers week there will be a Clubs and Societies Day where you will be able to join. Each Club and Society will be organising events during the year from parties to trips away to competitions. CLUBS AND SOCIETIES INCLUDE: SPORTS CLUBS: SOCIETIES: Surfing Club Cricket Club Basketball Club Hockey Club Rugby Club Sailing Club Soccer Club Swimming Club Football Club Anthropology Society Debating Society Film Society International Society Psychology Society 5.4 Careers & Appointments Office Services and Procedures The Careers & Appointments Office is currently located on the ground floor of the Aungier Street building. Head of Careers & Appointments – Carol Clifford – (01) 4177 530 careersservice@dbs.edu (i) Services Some of the services provided by the C&A Office include: Advice on general career development Advice on CV Preparation Counselling on interview techniques Careers seminars/workshops Organising work placement for certain degree and postgraduate courses Comprehensive careers library Information on every aspect of the job search can be accessed on the Careers section of the DBS website www.dbs.edu. (ii) Appointments Appointments to see Carol can be made at the Aungier Street Reception Desk. All final year students are strongly encouraged to visit the Careers & Appointments Office, even if a career path has already been decided. Notice of cancellation of an appointment must be given 24 hours in advance. Students who fail to cancel appointments cannot be guaranteed another one. Students are welcome to call into the Careers Office at any stage with shorter queries. (iii) Career Talks Career Talks provide you with the opportunity to listen to people from the commercial sector talking about their own careers and the different roles within their organisations. You also get the chance to meet with these people in person to discuss more specific questions. By going to a number of different career talks, you can increase your knowledge of the different job areas and also your career options. Talks will cover areas such as Banking, Insurance, Stock-brokerage, Marketing, Accountancy, Advertising, Public Relations, HR, Information Technology, Psychoanalysis, Travel & Tourism, etc. xxxi If you have any particular career interest and would like a talk organised, please contact the C&A Office early in the academic year and we will do our best to accommodate you. Please watch the notice boards for further developments on the Career Talks. 5.4.2 Information available in the C&A Office There is a wide variety of information available in the C&A Office, and also in the Careers Section of the DBS library to assist students with career planning. If the information you require is not in the C&A Office or the DBS Library, please do not hesitate to ask for help in locating it. The information available includes: - Career booklets giving information on a wide variety of careers, from information technology to business to arts. - Information, in the form of annual reports, brochures for graduates, press releases etc., on some companies that recruit on a regular basis - A file of recent newspaper articles on various companies - Prospectuses detailing opportunities for postgraduate study at third level institutions in Ireland and the UK - A comprehensive list of graduate recruiters in Ireland and in the UK - Information on graduate recruitment schemes - Application forms for companies that recruit on the Milk Round. - Booklets and notes on interview skills and CV preparation. 6 Code of Discipline & Safety 6.1 General Discipline in general reflects practices pertaining to the world of work in terms of punctuality, attitude, achievements, completion of tasks, etc. Our staff spare no effort in pursuit of excellence. A reciprocal work input is demanded from all students in their own interests. Each is required to comply with the College’s Code of Discipline. 6.2 Attendance Regular and punctual attendance is essential to successful academic achievement. Each student is responsible for all work from the first day of class and must make satisfactory arrangements with lecturers regarding any anticipated absences. Attendance records are kept for all classes. When absence from assessment or examinations is caused by illness or other special circumstances the Registrar’s Office should be informed in writing and documentary evidence (e.g. a medical certificate) should be provided. Time limits for presentation of medical certificates apply. 6.3 Code of Discipline Introduction This section contains general Code of Discipline and many of the College’s regulations. It is not, however, intended to be exhaustive. For example, regulations concerning examinations, the library and use of the Computer Rooms are contained elsewhere in this handbook and on notices in the relevant locations. It is of particular importance to you that you read and understand the Assessment Regulations pertaining to your course of study. The aim of these regulations, taken together, is to ensure that an appropriate academic environment is maintained in the College. They require reasonable behaviour and consideration for others and are intended to assist students in spending a fulfilling and rewarding time at the College. Discipline Committee The Discipline Committee oversees and rules on serious breaches of College regulations. The Committee comprises the Registrar (or his/her nominee), Examinations Officer, four representatives of College staff and two representatives nominated by Student Services. Four members shall constitute a quorum. The Committee shall appoint its own chairperson from among its number. Rights of Students All of the students of the College shall refrain from conduct liable to infringe the rights of others. The provisions of this Code are without prejudice to the legal rights of students. In the context of this Code, no person may be charged twice with the same offence in relation to the same incident. No sanction shall be imposed on a student by, or in name of, the College except in accordance with this Code, or in accordance with the Guidelines for the conduct of Examinations. At hearings of the Discipline Committee from which disciplinary actions could result, an accused person has the right to speak in his or her own defence and to call witnesses, including character witnesses. Persons reporting incidents may also call witnesses. Witnesses may be questioned by members of the Committee, and accused persons as well as persons reporting incidents may submit questions to be put by the chair. An accused person may also have representation of his or her choice at any hearing. The extent of this representation shall be subject to limitation as to numbers by the committee. Enforcement and Related Duties All students of the College are expected to ensure that those on campus whom they may suspect of having infringed the Code of Discipline are identified and dealt with according to the regulations of the College. All students shall have both a right and a duty to demand identification where they feel, with good cause, that a breach of the Code has taken place. Offences Criminal Offences- (including theft) shall be referred to the civil authorities. Major Offences - the following are defined as major offences: Plagiarism (as defined in the Assessment Regulations) or the use of unauthorized material during an examination, or in connection with assessment/project work, or other breaches of the Examination regulations. Furnishing false information to the College with intent to deceive. Forgery, alteration or misuse of College documents, records or identity cards. Physical or verbal harassment or abuse of any student or member of staff of the College. Particular attention will be paid to racist or sexist abuse. Malicious destruction, damage or misuse of College property, including Library materials and computer equipment, or of private property on the campus (over €60 replacement cost). Unwarranted interference with College’s safety equipment, fire-fighting equipment and alarm systems or failure to observe fire drill procedures. Abuse of alcohol or other substance abuse on the campus. Forcible occupation of College buildings. Activities by students outside the College while engaged in work experience, placement or assignment organized by the College or while representing the College, its Clubs or Societies, which would breach there regulations of committees in the College. Incitement or encouragement of any other person or persons to do any of the above. xxxi ii Penalties – Where a student is found guilty of the offence or offences charges, the Discipline Committee is empowered to impose any of the following penalties, either separately or in combination: Expulsion from the College Suspension from the College for a stated period, or until such time as any requirements laid down by the Committee, such as payment of a fine or the restitution of damage or loss, are fulfilled. Exclusion from specific College facilities. Disbarment from examinations for a specific period. A fine not exceeding 50% of the annual fee of the course being followed. In the case of the offence of plagiarism (see Assessment Regulations) or of copying, cheating or other offence in connection with an examination (including assessment/project work), exclusion from the examination in question in part or in total and/or exclusion from the academic course being followed by the student, or any part of it. An order for reparation of any damage or loss caused to the College or any of its staff or student members or members of the public. Deprivation of award of degree, diploma, certificate, prize or other academic award. Minor Offences – the following are defined as examples of minor offences: Littering Disorderly Conduct Causing minor damage to College property or private property on the campus (involving up to €50 replacement cost). Being in unauthorized areas without permission Failing to establish identity on request. Conduct, which disrupts or is likely to disrupt lectures, research, study, examinations, use of College facilities or the administration of the College. Conduct which obstructs or is likely to obstruct a member of staff of the College, or a person authorized by the College to carry out specific tasks, in the performance of his or her duties. Penalties – where a student is found guilty of the offence charged, the Discipline Committee is empowered to impose any of the following penalties, either separately or in combination: A reprimand from the Registrar, relevant Head of Department or other authorized College official. A reprimand and a note on the student’s record An order for the reparation of any damage or loss caused to the College or to any members of staff or students or members of the public. The imposition of a fine. A suspended sentence. Offences related to examinations/assessment: When an allegation of infringement of examination regulations is made, the Registrar’s Office shall report the matter to the Academic Impropriety Committee in advance of the relevant Examination Board meeting and the Committee shall place a report on the matter before that Board. Full details of the above are contained in the College Assessment Regulations (a copy of which is available in the library). Procedures If an officer of the College or other authorized person is of the opinion that a student is in breach of the Code of Discipline or of College regulations, he or she shall identify the student concerned by means of the student’s identity card (which must be produced on demand), inform him or her of the alleged offence, and give the student’s name and number to the Registrar’s Office with a request to initiate the appropriate procedure in accordance with the Code of Discipline. If a student, having been advised of his or her alleged offence, refuses to identify him or herself, this shall be added to the charge laid against the student, who shall be so notified at the earliest opportunity. Any person charged with an offence which is referred or appealed to the Discipline Committee shall either be given in person, or sent by registered post to his/her residence address, a written copy of each charge and the name of the person who made it at least three days before he initial hearing. He/she shall also be informed in writing of the time and venue of the hearing. Any charge which is not proceeded with within 25 academic working days of notice being given shall lapse and shall not be prosecuted further. During any work experience programme the normal regulations of the employing company/organisation will apply to students taken on by the company/organisation concerned. Breaches of these regulations, which are communicated to the college, shall be considered to be breaches of the College’s Code of discipline, whose provisions shall apply. When a student is outside the campus on an academic exercise, or representing the College, the provisions of this Code shall apply. In cases where a student has been found guilty in the courts of a criminal offence, the College reserves the right to deal with the student in accordance with this Code. Once a student has been found guilty of such an offence, the Discipline Committee may act as if the case had been referred to it on the day the verdict was delivered, and the provisions of the Code in regard to identification and warning will be considered to have been complied with. Detailed regulations Detailed regulations consistent with this Code may be made in particular areas (such as the Library, the Computer Rooms and the Canteens). The Discipline Committee shall be advised of the making of these regulations. Detailed regulations governing a particular area shall be displayed in the area concerned. 6.4 Safety Fire Drill Fire and emergency drills will be held in the College so that students and staff will be familiar with procedures in the event of an emergency. When these are arranged all students must leave the buildings at the time of the drill and co-operate with instructions received from College staff. Non-observance of drill warnings and instructions is a serious disciplinary matter, as failure to practice the evacuations of buildings could lead to loss of life in a real fire. It is also important to go to your assembly point and not to stand close to the buildings. The following instructions should be observed in the event of a fire alarm: (i) (ii) (iii) (iv) (v) Report fire immediately to reception or the Finance Director. Evacuate the building. Do not attempt to fight the fire yourself. As soon as you hear the fire alarm bell, close all doors and windows behind you and leave the building as quickly as possible. Follow instructions given by Fire Officers. If you are in class at the time you will be advised by the lecturer, which exit to use. xxx v (vi) (vii) Each lecturer should take responsibility for their class and its evacuation to safety. Students must not delay to collect bags, books, etc. but must leave the classroom the moment the fire alarm sounds. Do not return for anything. Fire Officers The duties of the appointed Fire Officers are: (i) (ii) (iii) to instruct lecturers and students as to which escape routes to use to ensure full evacuation of the buildings to close doors and windows where time is available to do so Assembly Points When any of the College buildings are being evacuated all students should meet their lecturers at the area specified. Details of nearest exists are displayed prominently in each area of the College. Fire Prevention The vast majority of fires are caused either by faulty or misused electrical installations and equipment or by carelessness on the part of smokers. At the end of every day please check the following: (i) that computers, printers and all other electrical equipment are switched off (ii) that no cigarettes are left smouldering (iii) that doors and windows are shut properly and that lights are switched off. Please note that smoking is prohibited in all College buildings. Security If you observe anyone acting suspiciously, you should contact reception or a member of staff immediately. Alternatively, a polite “Can I help you?” can sometimes be useful in letting potential thieves know that this is not the kind of place loiter indefinitely without being challenged. 7 Glossary of terms Below is a short list of some of the terms you will encounter at DBS: Assessment Assessment takes the form of both essays and examinations; assessment is how the learner is graded in each module. Attendance Full attendance is mandatory for all students and is taken in every class. Any student whose attendance falls below 80% will be contacted by their programme administrator. Doctor’s certificates should be provided where possible for missed classes. Course Code Code made up of letters and numbers denoting the course, year and intake of the degree you are undertaking. Course codes for the BA (Hons) In Business Studies will change as students pass through various levels and are indicated below: HBBS1F – 1st year students (full-time) HBBS2F – 2nd year students (full-time) HBBS3F – 3rd year students (full-time) Induction Timetabled session for all first year students taking place for first six to eight weeks of term Level Manager Member of Academic staff managing a specific level. For more details on level managers, please consult the Management and Control section in section 3 of this handbook. HETAC Higher Education Training & Awards Council, in conjunction with Dublin Business School, is the awarding body of the BA (Hons) in Business Studies programme. Module A subject within the BA (Hons) in Business Studies programme. Moodle Electronic notice board where lecturers may post information about their classes online. Moodle will also contain relevant class notes and links to recommended reading. PMC Personal Mitigating circumstances. A student with personal mitigating circumstances (e.g. illness, family bereavement) may have grounds to defer an examination if the approved procedure is followed. Student Card Card with student’s photo that allows access to examination rooms, library and other facilities. Provided to all students following registration at the start of term. VLE Virtual Learning Environment, such as Moodle (see above) xxx vii Appendices Appendix 1 – Academic Calendar 2008/2009 Appendix 2 – Assessment Regulations Appendix 3 – International Student Handbook Appendix 4 – Personal Mitigating Circumstances form (PMC) Appendix 5 – Academic Referencing Appendix 6 – Recheck / Review procedures Appendix 7 – Recheck / Review form Appendix 8 – Module Proformae Appendix 9 – Moodle – An Overview Appendix 10 – Pre-requisite Map Appendix 11 – Map of Dublin Business School Locations APPENDIX 1 ACADEMIC CALENDAR 2008/2009 xxxi x WEEK COMMENCING 22/09/2008 BUSINESS HETAC/JMU-BA (NON SEMESTERISED-) HETAC-HIGHER CERT BUSINESS HETAC-HIGHER DIPLOMA (SEMESTERISED) ARTS HETAC-BA */MA (SEMESTERISED) CERT IN HUMANITIES BUSINESS CBL REGISTRATION / INDUCTION 29/09/2008 Week 1 Sem 1, Week 1 Sem 1, Week 1 Sem 1, Week 1 06/10/2008 Week 2 Sem 1, Week 2 Sem 1, Week 2 Sem 1, Week 2 13/10/2008 Week 3 Sem 1, Week 3 Sem 1, Week 3 Sem 1, Week 3 20/10/2008 Week 4 Sem 1, Week 4 Sem 1, Week 4 Sem 1, Week 4 27/10/2008 Week 5 Sem 1, Week 5 Sem 1, Week 5 Sem 1, Week 5 Week 6 Sem 1, Week 6 Sem 1, Week 6 Sem 1, Week 7 Sem 1, Week 7 Sem 1, Week 7 Sem 1, Week 8 03/11/2008 10/11/2008 READING WEEK Sem 1, Week 6 17/11/2008 Week 7 Sem 1, Week 8 Sem 1, Week 8 24/11/2008 Week 8 Sem 1, Week 9 Sem 1, Week 9 Sem 1, Week 9 01/12/2008 Week 9 Sem 1, Week 10 Sem 1, Week 10 Sem 1, Week 10 08/12/2008 Week 10 Sem 1, Week 11 Sem 1, Week 11 Sem 1, Week 11 Sem 1, Week 12 Sem 1, Week 12 Sem 1, Week 12 15/12/2008 Week 11 – Christmas Tests** Christmas Break Christmas Break Study Week Christmas Break Christmas Break Study Week Christmas Break Christmas Break SEM 1 EXAMS SEM 1 EXAMS Week 14 Sem 2, Week 1 Sem 2, Week 1 Sem 2, Week 1 26/01/2009 Week 15 Sem 2, Week 2 Sem 2, Week 2 Sem 2, Week 2 02/02/2009 Week 16 Sem 2, Week 3 Sem 2, Week 3 Sem 2, Week 3 09/02/2009 Week 17 Sem 2, Week 4 Sem 2, Week 4 Sem 2, Week 4 16/02/2009 Week 18 Sem 2, Week 5 Sem 2, Week 5 Sem 2, Week 5 23/02/2009 READING WEEK Sem 2, Week 6 Sem 2, Week 6 READING WEEK 02/03/2009 Week 19 Sem 2, Week 7 Sem 2, Week 7 Sem 2, Week 6 09/03/2009 Week 20 Sem 2, Week 8 Sem 2, Week 8 Sem 2, Week 7 16/03/09 23/03/2009 Week 21 Week 22 Sem 2, Week 9 Sem 2, Week 10 READING WEEK Sem 2, Week 9 Sem 2, Week 8 Sem 2, Week 9 30/03/2009 Week 23 Sem 2, Week 11 Sem 2, Week 10 Sem 2, Week 10 06/04/2009 Week 24 Sem 2, Week 12 Sem 2, Week 11 Sem 2, Week 11 13/04/2009 Self directed study week Reading Week Sem 2, Week 12 Sem 2, Week 12 22/12/2008 29/12/2008 05/01/2009 12/01/2009 19/01/2009 Week 12 Grad 26th & 27th Nov SEM 1 EXAMS Week 13 READING WEEK 20/04/2009 27/04/2009 04/05/2009 NOTES EXAMS SEM 2 EXAM *** EXAMS *** SEM 2 EXAM *** SEM 2 EXAMS *** 22/06/09 PROVISIONAL WEEK FOR RELEASE OF END OF YEAR RESULTS 27/07/09 03/08/09 REPEAT EXAMS REPEAT EXAMS 14/09/09 PROVISIONAL WEEK FOR RELEASE OF REPEAT RESULTS REPEAT EXAMS REPEAT EXAMS REPEAT EXAMS REPEAT EXAMS REPEAT EXAMS REPEAT EXAMS 4 May – Bank Holiday 3 AUGUST – BANK HOLIDAY APPENDIX 2 ASSESSMENT REGULATIONS xli DUBLIN BUSINESS SCHOOL ASSESSMENT REGULATIONS FOR HETAC PROGRAMMES ACADEMIC YEAR 2008/2009 TABLE OF CONTENTS 1. Introduction and Definitions 2. Continuous Assessment 3. Examinations 4. Examination Procedures 5. Deferrals, Rechecks and Reviews 6. Academic Impropriety 7. General Marks and Standards xliii 1. INTRODUCTION and DEFINITIONS For the purposes of this document Dublin Business School shall be referred to as DBS or the School and the Higher Education and Training Awards Council shall be referred to as HETAC. These regulations relate to academic programmes in both the Business School and School of Arts within DBS that lead to HETAC awards. These regulations shall be effective for the academic year 2006-2007 and subsequent academic years unless and until they are superseded by new or amended regulations approved by the DBS Academic Board. The term assessment in these regulations shall be construed to include both continuous assessment and examinations. These regulations will therefore govern written and oral examinations, coursework assignments, project-work, theses, dissertations, viva voce, and such other forms of assessment of student performance as may have been approved or prescribed in relation to any programme or course of study. Students undertaking HETAC award programmes should also refer to the latest HETAC Marks and Standards document, a copy of which is available in the College Library. 2. 2.1 CONTINUOUS ASSESSMENT Scope Continuous assessment shall be taken to refer to coursework assignments given to students during the course of academic terms, semesters or years that form part of the approved assessment regime for the relevant subject or module. A coursework assignment may take the form of an essay, a report, a case-study analysis, a literature review, a practical project, an in-class test or any other form deemed appropriate by the Internal Examiner. 2.2 Responsibility Responsibility for the setting and marking of coursework assignments, that form part of the approved continuous assessment for a subject, shall be the responsibility of the Internal Examiner for that subject/module. 2.3 Requirements for Coursework Assignments All coursework assignments shall be communicated to students in the form of a written assignment brief. The assignment brief shall clearly state: The name of the subject/module in question The percentage assessment weighting allocated to the assignment The latest acceptable submission date and time for the assignment The location to which it is to be submitted The specific academic requirements of the assignment 2.4 Submission of Coursework Assignments It is the responsibility of each student to ensure that all assignment materials submitted are clearly legible and labelled appropriately. Failure to adhere to this requirement will result in the assessment being awarded a mark of zero. All assignments must be submitted to the designated location on or before the latest date and time specified. A ‘receipt’ will be issued, which must be retained by the student(s) as evidence of the date and time of submission. It is the responsibility of each student to be able to prove, by production of the receipt, that an assignment was in fact submitted at a particular date and time. It is also the responsibility of each student to keep a copy of all assignment work submitted until the relevant mark is confirmed on their transcript of results. Students may be required to provide a copy of any assignment submitted in the event of the original being mislaid or destroyed. 2.5 Extension of Submission Date A student may apply for an extension of the time allocated for the completion of an assignment where there are personal circumstances, such as protracted illness, that impact on the student’s ability to complete the assignment by the date originally specified. Applications for extensions must be made in writing to the Internal Examiner on a form provided for this purpose. The application must be made before the original submission date for the assignment and must be accompanied by written evidence of the circumstances giving rise to the application. The grant of an extension shall be at the absolute discretion of the Internal Examiner. Where an extension is granted, a new submission date will be specified. The assignment must then be xlv submitted not later than the extended date, accompanied by the assignment extension form signed by the Internal Examiner. 2.6 Late Submissions Assignments submitted after the latest date and time specified, including any extension, will be deemed to be ‘late’ and will be penalised as follows: Where the assignment is submitted not more than five working days after the latest specified date, the mark awarded to the assignment will be reduced by 25% Where the assignment is submitted more than five working days after the latest specified date, it will be awarded a mark of zero. Where the assessment is undertaken in a group, the penalty will apply to all group members. 2.7 Group Assignments Where two or more students present a joint assignment, then each student within the group is required to retain a copy of the entire assignment. Unless otherwise specified, the assignment will be awarded a single mark or grade, applicable equally to every member of the group. 2.8 Academic Impropriety in Continuous Assessment Section 6 of these regulations defines the meaning of academic impropriety and sets out the procedures followed where academic impropriety is suspected. In the case of continuous assessment, academic impropriety usually involves plagiarism or unauthorised collusion. These are serious academic offences that can result in significant penalties, including possible expulsion from the course/programme in question. 2.9 Academic Impropriety in Group Assignments Where a student suspects that any form of academic impropriety has arisen in the context of a group assignment, the student should report this, in writing, immediately (or at the latest within 5 working days of the proposed submission date of the assessment) to the relevant Internal Examiner or programme leader. The issue will then be referred to the Registrar’s Office, and the matter will be dealt with in accordance with Section 6 of these regulations. Once a group assessment has been submitted no complaints regarding impropriety within the group will be entertained. 2.10 Oral Examination Students may be examined orally on the content of any coursework assignment. The outcome of such oral examination may be taken into account in marking/grading the work. 2.11 Results of Continuous Assessment On completion of marking by the Internal Examiner, provisional continuous assessment results will be posted on relevant notice boards in the School. This will normally occur prior to the commencement of the examination period for the relevant course/programme. Any such results remain provisional until they are formally ratified by an Examination Board. xlvi i 3. 3.1 EXAMINATIONS Definition The regulations in this section shall apply to any open-book or closed-book assessment conducted under supervision at a designated place and time. This includes, in particular, end of term, seminar or academic year examinations, but these regulations shall also cover other examinations conducted under supervision in the course of a term, semester or academic year. 3.2 Responsibility The Registrar shall have overall responsibility for the conduct of examinations and shall, in particular, ensure: The proper conduct of examinations, including invigilation (see Section 4). The maximum security in all matters pertaining to examinations. That all examination entries are notified to the relevant accrediting bodies by the required date(s). That examination question papers and appropriate marking schemes are prepared by Internal Examiners, sent in good time for approval by External Examiners, and printed in good time for each examination. That appropriate accommodation arrangements are made for each candidate for his/her examinations. That examination scripts are examined by Internal and External Examiners and that results for each candidate are made available for meetings of Boards of Examiners. That accurate records in regard to all assessment are maintained and made available to External Examiners. That proper arrangements are made for holding meetings of Boards of Examiners. Timely transmission of the recommendations of meetings of Boards of Examiners to the relevant accrediting bodies. That candidates are provided with all information relevant to them with regard to the conduct and regulation of examinations. 3.3 Role of Internal Examiners Members of DBS staff allocated responsibility for assessing students shall be deemed to be Internal Examiners. The role of Internal Examiners shall be as follows: 3.4 To prepare assessments in line with the approved module proforma. To submit examination papers and marking schemes to the Registrar for forwarding to the External Examiner(s). To take account of suggestions, criticisms, deletions, additions or amendments proposed by the External Examiner(s). Prior to the meeting of the Board of Examiners, to receive feedback from the External Examiner(s) and to agree the grades/marks proposed to be awarded to each candidate. To attend meetings of the Board of Examiners. External Examiners External examiners are appointed to provide independent quality assurance in the assessment process. In particular, External Examiners should ensure that standards appropriate to the various award levels are applied and that comparability of standards between DBS and other institutions is achieved and maintained as far as is feasible. 3.5 Course External Examiners External examiners may be appointed as Course External Examiners, with responsibility for an entire course/programme, or a range of courses/programmes. In these cases the External Examiner(s) concerned should deal with all the subjects in the course(s) and should approach the task with a view to ensuring that each candidate’s performance in the course as a whole is properly assessed, without undue emphasis on individual subject performance, subject to the requirements of the regulations. 3.6 Subject External Examiners External Examiners may be appointed as Subject External Examiners, with responsibility in relation to specific subjects. Subject External Examiners are required to ensure that each candidate’s overall performance in the course/programme as a whole is properly assessed, without undue emphasis on performance in an individual subject for which they have been appointed, subject to the requirements of the regulations. 3.7 Specific Duties of External Examiners It shall be the duty of the External Examiners to see the drafts of all examination question papers and marking schemes before the question papers are sent for printing. External Examiners shall have the right to make such suggestions, criticisms, deletions, additions and amendments as they deem appropriate. External Examiners will review a representative sample of examination material presented by candidates (approximately 5% where feasible), including borderline cases. The sample, which will be randomly selected, will be examined by the External Examiner to form a judgment as to the appropriateness of the marking at all levels of classification. External Examiners shall have the right to make such amendments to assessment marks as they deem appropriate. 3.8 Oral/Performance based Examinations Where oral/performance based examinations constitute a substantial part of the assessment procedure and are conducted in the absence of an External Examiner(s), detailed information regarding the proceedings of any such examination or assessment conducted entirely by Internal Examiners should be recorded, on audio-tape where possible, and all evidence retained in the Institution for scrutiny by the External Examiner. Alternatively, where special circumstances so require, the Internal and External Examiner together may examine a representative sample of the candidates concerned. 3.9 Meetings of Board of Examiners After each examination the Internal and External Examiners shall meet together as a Board of Examiners under the chairmanship of the Registrar or of a member of DBS staff nominated for that purpose by the Registrar. Under no circumstances should the Chairman of the Board of Examiners also be an examiner for the relevant award or examination stage. Only those Internal Examiners who have participated in the examination for a given award (or examination stage leading to an award), together with the Programme Leader and the relevant External Examiners, shall participate in the meeting of the Board of Examiners at which recommendations in relation to that award or examination stage are decided. A Board of Examiners may act notwithstanding the absence of one or more members, provided that the Chair of the Board is satisfied that the meeting has been duly convened and that the members present at the meeting constitute an appropriate attendance for the proper discharge of the Board’s responsibilities. xlix All decisions by a Board of Examiners shall be made by majority decision of the Board members properly present. The opinions of External Examiners should be particularly influential if a matter is in dispute. The Chair shall appoint a Secretary for meetings of the Board of Examiners. The Secretary shall record all decisions of the Board. The proceedings and deliberations of Boards of Examiners are strictly confidential; under no circumstances should any person attending a meeting of a Board of Examiners disclose to any other person a decision of the Board or any document, information or opinion considered, conveyed, or expressed at the meeting. The Chair of the Board of Examiners must communicate appropriately HETAC with regard to any matter requiring such communication, arising out of the proceedings of the Board of Examiners. The dates of meetings of Boards of Examiners shall be agreed annually between the DBS Registrar and HETAC. 3.10 Broadsheets of Results HETAC Programmes At the meeting of the Board of Examiners, a Broadsheet of Results shall be endorsed which shall record the total marks or grades awarded to each candidate in each assessed subject and which shall indicate, in relation to each candidate’s overall result, whether the candidate has passed, or has passed with Merit, or has passed with Distinction, or has passed with Honours (indicating the grade of Honours), or has failed. Any other overall result should be recorded in accordance with the following tables: Result Code EXE ABS FAIL DEF DISQ WITH WHLD 3.11 Result Exemption(s) Granted Absent from Examination Fail Deferral of Results(s) No Result- Disqualification Withdrew from Course Students Results Withheld Effect on Number of Exam Attempts Counted as an Attempt Counted as an Attempt Counted as an Attempt Not Counted as an Attempt Disqualified from Programme Counted as an Attempt Not Counted as an Attempt Borderline Cases Meetings of Boards of Examiners should allow for full and frank discussions of all borderline cases before a final decision is made. Decisions made regarding borderline cases should be formally minuted. The Broadsheet(s) of results shall be signed by the Chair and Secretary of the meeting, and by all of the Examiners (External and Internal) present at the meeting. It shall be forwarded to HETAC by the Registrar as soon as possible after the meeting. 3.12 Recommendation of Results It is emphasised that regulations will be interpreted in such a manner as to require the candidate to have demonstrated beyond reasonable doubt an entitlement, on the basis of examination performance, to the result being recommended. 3.13 Deferral of Examination Results A Board of Examiners may, in the case of illness or bereavement, recommend that a final decision on a candidate’s result be deferred to enable the candidate to complete specific outstanding requirements of the subject or course/programme. 3.14 Repeat Examinations On receipt of their results, unsuccessful candidates will be notified of the repeat assessment procedure. 3.15 Notification of Results For most courses/programmes, provisional results will be posted on official notice boards following the meeting of the Examinations Board. Formal transcripts of results will then be issued to the postal address of each student. DBS reserves the right to withhold disclosure or communication of a student’s examination results in the following circumstances: pending the settlement of a dispute/investigation; pending the return of items borrowed from the Library; and/or, pending the settlement of any sums due to DBS in respect of fees or Library fines. Under no circumstance will results be confirmed by telephone, fax or e-mail. li 4. EXAMINATION PROCEDURES 4.1 Eligibility for Examination Only candidates who have satisfactorily attended or otherwise pursued or followed their course of study and who have met all course requirements, including satisfactory completion of prescribed coursework within prescribed deadlines, shall be admitted to examinations. 4.2 Examination Timetable It shall be the responsibility of the Registrar to set the dates, times and venues for all examinations. Examination timetables shall be posted on the main notice boards in the School and also on the Institution’s web site. Such details are subject to change, at the absolute discretion of the Registrar, up to 21 calendar days before the commencement of the examination session. It is the responsibility of each candidate to inform him/herself of the dates, times and locations for all relevant examinations. Any candidate registered for an examination who fails to attend at the appropriate date , time and venue shall be allocated a zero mark for that examination, save in the case of personal mitigating circumstances as described in section 4.5 below. 4.3 Admission to the Examination Room Candidates must be present in the designated examination room at least 15 minutes before the scheduled time of commencement of the examination. No additional time will be allocated to those arriving late for an examination. Any candidate who attends for examination more than 30 minutes late may not be admitted to the Examination Room, and, if admitted, must complete a late-comer's form, which will be handed in to the Registrar’s Office by the invigilator after the examination. Candidates may not bring bags, books, notes, overcoats, mobile phones or any form of answer book into the Examination Room. All materials brought into the Examination Room are subject to inspection by the invigilators. Candidates are required, without exception, to present their Student Identity Cards at all examinations. 4.4 Conduct during Examinations Candidates are required to sign an attendance register and, where relevant, to fill out external examination forms fully before the examination begins. Candidates must follow the invigilators’ instructions at all times. Strict silence must be observed in the Examination Room at all times. Examination question papers will be distributed face down on the examination desks and only when told to do so by an invigilator may candidates turn them face up. If a candidate finishes the examination in less than the time allowed, he/she may hand in his/her paper and leave the Examination Room quietly so as not to disturb other candidates. However, candidates may not leave within the first 30 minutes of the commencement of an examination, nor within 30 minutes of its conclusion. Any candidate wishing to leave the Examination Room temporarily may do so only with the permission of, and if accompanied by, an invigilator. A candidate must have an appropriate reason for leaving the Examination Room. Any unaccompanied departure from the Examination Room during the course of the examination puts the candidate at risk of disqualification. 4.5 At the end of the examination, each candidate must remain in his/her place until the invigilator has collected his/her script(s). It is the candidate's responsibility to ensure that his/her script(s) is handed to the invigilator and that his/her student identity number is clearly written on the front page of each script. A candidate must not remove any examination script booklet, or any part thereof, from the Examination Room. Any written or printed materials other than DBS examination script booklets shall be considered to be unauthorised materials (save material previously approved by the invigilators). It is each student’s responsibility to ensure that additional materials, other than those noted above, are authorised by the invigilator in the Examination Room prior to the commencement of the examination. It is the responsibility of each candidate to ensure that all examination materials submitted are clearly legible and labelled appropriately. Failure to adhere to this requirement will result in the examination being awarded a mark of zero. Breaches of Examination Regulations Any of the following actions or behaviours on the part of candidates shall constitute a breach of examination regulations and shall render the candidate liable to a charge of academic impropriety. Failure to comply promptly with the instructions of an invigilator. Speaking to, or having any communication on any pretext whatsoever, with any other candidate during the course of an examination. Being found in possession of unauthorised materials in the Examination Room, or during any accompanied temporary absence therefrom. Any such unauthorised materials shall be removed and retained by the invigilator. When a candidate is found to be in breach of the examination regulations, he/she will be allowed to finish the examination but the invigilator will be required to complete a report on the incident, which will be submitted to the Registrar’s Office. The student concerned must also report in person to the Registrar’s Office immediately following the examination. 4.6 Absence from Examination Absence from an examination will result in a mark of zero being recorded unless there are personal mitigating circumstances that are brought to notice not later than seven days after the date of the examination. Personal mitigating circumstances may include a) medically certified illness on the date of the examination b) the death, during the examination period, of a member of the candidate's immediate family or a close personal relation. Applications for academic concessions, such as deferral of an examination, will be considered only on receipt of written application to the Registrar on a form provided for the purpose, accompanied by written evidence such as a medical certificate within seven days of the assessment taking place. liii Missed written examinations must be taken at the next available sitting following the ratification of results. Students should be aware that unauthorised absence from an examination counts as one of the attempts to which each individual is entitled, and is deemed to be a “fail” result. 4.7 Special Facilities Any student who considers that his or her examination performance may be affected adversely by particular requirements must advise the School on entry, and must also confirm with the Registrar’s Office not later then two weeks prior to the commencement of examinations, in writing together with any supporting documentation, so that any special facilities that may be appropriate can be arranged. 5. DEFERRALS, RECHECKS AND REVIEWS 5.1 Deferral of Results The Examination Board may, in exceptional circumstances such as illness or bereavement, recommend that a final decision on a candidate's result be deferred to enable the candidate to complete specific requirements of the course that remain outstanding. Any deferral of a decision in relation to a candidate's result shall be for a limited period, not exceeding one academic year, and at the discretion of the Examination Board. 5.2 Re-Check of Assessment Results A re-check of an assessment result means the administrative operation of checking the recording and the addition of marks for the assessment. A request for a re-check must be received by the Registrar’s Office not later than five working days after the date of the posting of results on College notice boards, together with the appropriate fee. Requests for re-checks will be considered only if submitted in writing by the person concerned to the Registrar’s Office, together with a fee of €50 per subject/module. If the assessment result is amended as a result of the recheck, the fee will be returned. Students should note that a recheck may result in confirmation, upgrading or downgrading of the initial result. 5.3 Review of Assessment (and appeals) Review means the detailed re-consideration by the Internal Examiner, where feasible, of all or part of the assessment material, together with re-consideration by the Examination Board of a full set of results. A request for a review must be received by the Registrar’s Office not later than five working days after the date of the notification of the relevant assessment result. Requests for reviews will be considered only if submitted in writing by the student to the Registrar’s Office. Before a review procedure can be initiated, a detailed submission must be received by recorded post together with supporting documentation (if appropriate) and a fee of €130 per module. The submission must identify the element or elements of the assessment for which the review is being sought. It must also specify the grounds on which the review is requested, and it must contain all information that the candidate wishes to have taken into account in the review. Candidates should note that the only permissible grounds for review or appeal are as follows: a) if there is evidence of substantive irregularity in the College’s procedures and/or in the manner in which those procedures were executed b) if there is evidence of substantive irregularity in the Assignment brief or Examination Paper c) if there are circumstances that the Examination Board was not aware of when its decision was taken. It is emphasised that disagreement with the judgement of the examiner(s) does not constitute grounds for review. It is the responsibility of students to make known, in writing, to the Registrar’s Office, as soon as possible after the assessment or at the latest within five working days of the assessment having taken place, any medical, personal or other circumstances which, to a significant extent, may have affected adversely their performance at examination/assessment and, when required, to provide evidence thereof. lv Students should note that a review may result in confirmation, upgrading or downgrading of the initial result/decision. 5.4 Procedures for Carrying out a Review The Registrar will consider all documented evidence and will decide if the student has adequate grounds for review. The Registrar will reach one of the following conclusions: (1) (2) (3) that there are adequate grounds for review that there are inadequate grounds for review that further investigation is required before adjudicating on the request for a review. Should conclusion 1 above be reached, the Registrar will request the internal or External Examiner to re-examine the students script, taking into account the circumstances surrounding the review. This may result in the mark awarded to the assessment being revised. If the mark is revised, the Examinations Board will be requested to re-consider the student’s results. Such a request shall be accompanied by all relevant documentation in order that the Board may make an informed decision. The decision of the Board shall be final. Should conclusion 2 above be reached, the student will be notified accordingly and the matter will be considered closed. Should conclusion 3 above be reached, the Registrar shall arrange further investigation. The form of such further investigation shall be appropriate to the individual case and may include oral hearings. Should the oral hearing involve the appellant then he/she will have the right to be accompanied by one person nominated by the appellant. If a request for review is upheld the student will be given a full refund of the review fee. lvii 6. ACADEMIC IMPROPRIETY 6.1 Definitions Academic impropriety includes cheating, plagiarism, forgery, collusion or any attempt, successful or not, to gain unfair advantage in the examination or assessment process. Cheating: Any form of communication with or copying from any other source during an examination/assessment Introducing any form of written or other material into an examination (including that stored electronically) other then that specified on an examination paper Use of mobile phone during an assessment or examination Forgery, alteration or misuse of College documents, records or identity cards Submission of false claims of prior qualification, research or experience in order to gain credit for prior learning Plagiarism: The presentation of work, written or otherwise, of any other person, including another student, or institution, as the candidates own. Plagiarism includes: Verbatim copying of another’s work without clear identification and acknowledgement Close paraphrasing of another’s work by simply changing a few words or altering the order of presentation without clear identification and acknowledgement Unidentified /unacknowledged presentation of another’s concept as one’s own Collusion: The conscious collaboration, without official approval, between two or more students in the preparation and production of work which is ultimately submitted by each in an identical or substantially similar form and/or is represented by each to be the product of his or her individual efforts. Collusion also occurs where there is unauthorised co-operation between a student and another person in the preparation and production of work, which is presented as the student’s own. 6.2 Suspected Academic Impropriety Any member of staff who suspects academic impropriety must report such suspicions immediately to the Chief Invigilator/Examinations Officer. The Chief Invigilator/Examinations Officer will mark the script clearly at that point, will allow the student to finish the examination and submit a full, written report on the incident to the Registrar’s Office. At the end of the examination, the student concerned must present himself/herself immediately to the Registrar’s Office. The relevant script will be corrected as normal. Any Internal Examiner who suspects academic impropriety must report such suspicions immediately to the Registrar’s Office attaching any relevant evidence/documentation, supporting this suspicion. The relevant work will be corrected as normal by the Internal Examiner. 6.3 Procedures in Cases of Suspected Academic Impropriety The Registrar, or a Registrar’s nominee, will review the report and evidence provided and will decide if there is a case to answer by the student. If it is decided that there is insufficient basis for a charge of academic impropriety, no further action will be taken in the matter. If it is decided that there is a case to answer, the Registrar will refer the matter to an Academic Impropriety Review Committee. 6.4 The Academic Impropriety Review Committee The Academic Impropriety Review Committee will convene once per academic term and prior to the meeting of the Examination Board or as required. The Committee will review all cases of suspected academic impropriety referred to it by the Registrar. All proceedings of the Committee will be minuted formally and its findings presented to the Examination Board at the next available opportunity. The Academic Impropriety Review Committee shall consist of the following: Chair (nominee of the Registrar of DBS) Two full-time members of Academic Staff A student representative The Registrar’s Office will inform the student concerned of the review hearing in writing, with at least seven days clear notice prior to the meeting of the Committee. The student concerned will be invited to attend, with his/her nominee, if desired, and/or to make a written submission to the Committee. The student concerned may decline such an invitation. 6.5 Decisions of the Academic Impropriety Review Committee The Committee will consider the evidence presented to it and will reach one of the following two decisions: (1) (2) That academic impropriety has occurred; or That academic impropriety has not occurred. Should decision (1), above, be made, the decision must be unanimous. Should decision (2), above, be made, the matter will be considered closed. Should the Committee decide that academic impropriety has occurred, it will decide on an appropriate penalty to be imposed on the student(s) concerned. The penalty will be appropriate to the seriousness of the case, and may include: Expulsion from the College Suspension from the College for a stated period, or until such time as any requirements laid down by the Committee, such as, for example, payment of a fine, are fulfilled Exclusion from specific College facilities Disbarment from examinations for a specified period A fine not exceeding 50% of the annual fee for the course being followed Exclusion from the examination in question in part or in total and/or from the academic course being followed by the student, or any part of it Withholding of award of degree, diploma, certificate, prize or other academic award The Committee, through the Registrar’s Office, will advise the student concerned promptly of the decision in writing, within seven days. The Committee, through the Registrar’s Office, will inform the relevant Examination Board of all cases in which conclusion (1) has been reached, stating the penalty imposed. 6.6 Appeal of Penalties Imposed in the case of Academic Impropriety The Examination Board is the ultimate authority for decisions relating to academic impropriety. Students wishing to appeal a decision of the Academic Impropriety Committee to the Examination Board must inform the Registrar’s Office in writing not later than seven days after notification of the original decision of the Committee. A written submission must be received by recorded post together with supporting documentation (if appropriate). Students should note that the only permissible grounds for appeal are as follows: a) if there is evidence of substantive irregularity in the College’s procedures and/or in the manner in which those procedures were executed; and/or, lix b) if there are circumstances that the Academic Impropriety Committee was not aware of when its decision was taken. The submission must specify the grounds on which the appeal is requested, and it must contain all information that the candidate wishes to have taken into account. Appeals will be considered at the next available sitting of the Examination Board. An appeal will be considered only if the Registrar is satisfied that there are prima facie grounds for appeal, as outlined above. The Examination Board, having considered the student’s submission, has the authority to revise earlier decisions, including the matter of penalties. The decision of the Examination Board will be communicated to the student via the Registrar’s Office. 7. GENERAL MARKS AND STANDARDS 7.1 Higher Education and Training Awards Council Candidates undertaking a HETAC Programme should familiarise themselves with the HETAC Examinations Marks and Standards information which is available in the Library. 7.2 Examination Subjects An Approved Course Schedule for each HETAC approved course sets out the approved Examination Subjects for the course. An Examination Subject may consist of one or more Component Subjects. Where an Examination Subject consists of more than one Component Subject, these are normally examined separately and marks scored in the several Component Subjects are aggregated to determine the candidate’s overall performance in that Subject. Each candidate must present and pass in all Mandatory Examination Subjects. Where the course structure consists of one or more Mandatory Subjects and several Elective Subjects, each candidate must present and pass in all Mandatory and in a prescribed number of Elective Subjects as outlined in the Approved Course Schedule. 7.3 Marks Allocation The maximum mark for each Examination Subject, and the allocation of marks to each Component Subject shall be as indicated in the Approved Course Schedule. The minimum mark required for a pass in any Examination Subject shall be 40% of the maximum marks available for that Examination Subject. In each Examination Subject that consists of component subjects the marks awarded to each candidate shall be the total of the marks scored in the various examination elements. 7.4 Pass by Compensation At the discretion of the Examination Board, a pass by compensation may be allowed in any one subject, provided that the candidate has secured not less than 35% in that subject and that he/she has attained marks in excess of 40% in at least one other subject equivalent to double the deficiency in the subject which is being compensated. Where the examination sitting consists of five or more subjects, compensation may apply in the case of two subjects. Where the examination sitting consists of fewer than five subjects, compensation may apply in the case of only one. The pass standard must be reached in the remaining subjects requiring to be passed. When a project is awarded the same status as a subject there is no compensation to or from the project. Compensation can apply only where all the subjects appropriate to a stage are presented at the same sitting, i.e. candidates may not pass repeat examinations by compensation unless they have repeated all subjects appropriate to the stage of assessment. 7.5 Requirements for Progression Other than in exceptional circumstances, a candidate will not be admitted to a second or subsequent examination stage without first having passed all relevant examination subjects at the previous examination stage. lxi To merit a Certificate or Diploma at pass classification, a candidate must satisfy all the examination and other requirements set for the course, and pass the final examination as a whole. Results of any external examinations taken will not on any account substitute for the results of the award. This applies to all courses and no exception will be made. 7.6 Procedures to be Followed in the Case of a Failed Continuous Assessment or Examination In the case of a candidate who has omitted to perform a satisfactory proportion of continuous assessment tests in any Examination Subject, or who has been awarded such low marks for continuous assessment that a pass in the Examination Subject as a whole is unlikely, the School will advise the candidate of this situation in good time to enable the candidate to take appropriate action before the final examination. In the case of a candidate repeating an examination only, marks awarded on the basis of continuous assessment, practical, project or laboratory examinations shall, normally, be carried forward from the original examination to the repeat examination and shall be aggregated with the marks scored in the latter to determine the total marks to be awarded in respect of the repeat examination. However, in the case of a candidate repeating an examination following a repeat attendance, only the marks awarded as a result of the repeat assessment and examination shall be considered. In the case of a repeat candidate whose results are liable to be jeopardised by the carry-forward of poor continuous assessment marks, the institution may devise, having due regard to the provisions of the approved course schedule, alternative assessment arrangements in agreement with the External Examiner(s) in lieu of the Continuous Assessment. Such repeat continuous assessments will be available when the sitting results are public. In the case of a candidate repeating continuous assessment only, marks awarded will be based on the repeat continuous assessment with the original examination result. The maximum number of sittings permitted at each level are as follows: Level 1: 3 attempts Final Level: 2 attempts Students who have exhausted the maximum number of sittings may apply in writing to have further attempts. Such applications should be sent to the Programme Leader within 1 month of receiving the final transcript of results. 7.7 Repeat Assessments A student who fails to achieve an overall pass at a particular stage or year of a course may, at the discretion of the Examination Board, be exempted from further assessment in the subjects passed. Exemptions (passes) are not granted in respect of any component part of a subject. The granting of exemptions at any Examination Board shall not in itself confer any right on a student to present for further attempts to complete the examination. The School has the discretion to decide as to whether a candidate repeating an assessment may be permitted to, or may be required to, repeat attendance on the course. Additional exemptions may be granted to a candidate in respect of additional subjects passed by virtue of further attempts at assessment. The candidate, however, must complete the examination stage by passing all required subjects within the period of validity of the original exemptions. In the case of a final examination for HETAC Programmes only, the candidate cannot, in these circumstances, be considered for an award at Merit, Distinction or Honours level. 7.8 Waiver of Exemptions A student may apply to waive exemption(s) already awarded by an Examination Board. The Registrar will adjudicate on any such application. If a waiver of exemptions is granted, the waiver cancels the original result(s), which cannot be restored for the purposes of further attempts at the examination. 7.9 Awards for Certificate, Higher Certificate and Ordinary Degree Programmes For award purposes, Merits and Distinctions may be achieved on the results of the award level examinations only. A candidate must satisfy all the examination and other requirements set for the course, pass the final examination as a whole and obtain at the final examination an average mark in accordance with the table set out below: 7.10 Distinction at least 70% Merit, Grade 1 60-69% Merit, Grade 2 50-59% Pass 40-49% Awards for Honours Bachelor Degree and Higher Diploma The award of a Bachelor Degree or Higher Diploma may be made at Pass or Honours classifications. Honours classifications are: First Class Honours Second Class Honours Grade 1 Second Class Honours Grade 2 To be eligible for consideration for the award of an Honours Bachelor Degree or Higher Diploma at Pass classification, a candidate must (a) satisfy all the examination and other requirements set for the course and (b) pass the final examination as a whole. To be eligible for consideration for the award of an Honours Bachelor Degree or Higher Diploma at Honours classification, a candidate must (a) satisfy all the examination and other requirements set for the course, (b) pass the final examination as a whole in accordance with the HETAC Marks and Standards regulations and (c) obtain, at the final examination, an average mark as follows: First Class Honours (H1): Second Class Honours, Grade 1 (H2.1): Second Class Honours, Grade 2 (H2.2): at least 70% 60-69% 50-59% An award with Honours may not be considered unless the candidate has passed the final examination (a) at the first attempt, without exemption, and in one sitting, or (b) in the case of ACCS candidates, by virtue of passing each required subject at the first attempt. In such cases, the subject marks to be included in the average mark shall be those of the candidate's first attempt at the respective subjects. Normally, an award with Honours may be recommended on the results of the final examination only; any weighted contributions from previous years’ examinations shall be calculated in accordance with HETAC regulations. At non-final examination stages, candidate’s results may provisionally be declared with Honours, where the standards set out above have been met in relation to the examinations appropriate to the lxiii stage; such declaration is without prejudice to the final classification of a candidate's degree award, if any. The maximum number of sittings permitted at each level are normally as follows: Level 1&2: Final Level: Higher Diploma: 3 attempts 2 attempts 2 attempts Students who have exhausted the maximum number of sittings may apply in writing to have further attempts. Such applications should be sent to the Programme Leader within 1 month of receiving the final transcript of results. 7.11 Awards for Master Degree Masters Degrees by Mode A (research) are of honours standard and are awarded without classification. A Master Degree by Mode B (coursework and dissertation) may be awarded at pass or honours classifications (First Class Honours and Second Class Honours). To be eligible for consideration for the award of a Master Degree (Mode B) at Pass classification, a candidate must: (a) satisfy all the examination and other requirements set for the course; and, (b) pass the final examination as a whole in accordance with the HETAC Marks and Standards regulations. To be eligible for consideration for the award of a Master Degree (Mode B) at Honours classification, a candidate must: (a) satisfy all the examination and other requirements set for the course; (b) pass the final examination as a whole in accordance with the HETAC Marks and Standards regulations; and, (c) obtain, at the final examination, an average mark (based on the allocation of marks as approved by the HETAC in each case), as set out below. First Class Honours: at least 70% Second Class Honours: at least 60% An award with Honours may not be considered unless the candidate has passed the final examination: (a) in the case of full-time candidates, at the first attempt, and in one sitting, or (b) in the case of part-time candidates, by virtue of passing in each required examination subject at the first attempt. In such cases the examination subject marks/grades to be included in the average result shall be those obtained at the candidate’s first attempt at the respective examination subjects. 7.12 Copies of Assessment/Award Documentation All students should keep secure any Transcript of Results or Award Certificate issued by the School or its external examining bodies. A student must notify the Registrar’s Office as quickly as possible if he or she has reason to believe examination documentation issued by the School or its external examining bodies may have been misdirected or lost in the post. Where Transcripts of Results or Award Certificates are lost or mislaid through the fault of the student, a fee will be charged for the issuing of duplicates. 8. 8.1 8.2 MARKS AND STANDARDS PERTAINING TO ACCS STUDENTS The Alphabetic Grading Scheme Students registered under the HETAC ACCS scheme will be assessed using the Alphabetic Grading Scheme. This scheme uses a 60 Credit Year/30 Credit Semester as its basis. This scheme may also apply to students following courses on a full-time basis. Assessing and Grading Individual Subjects A grade representative of the quality of a student’s performance in a particular subject/module shall be awarded at the end of each stage or semester for which a student is registered. Table 1 lists the grades, which can be awarded. When assigning grades to subjects/modules Internal Examiners should use the definitions in Table 1, except for Pass by compensation. Table 1: Grades to be awarded to each subject/module Grade A B+ B BC+ C D F *I X Percentage Band 80-100 70-79 60-69 55-59 50-54 40-49 35-39 Credits Awarded Yes Yes Yes Yes Yes Yes Yes No No Yes W NP WH 8.3 Indicative Quality of Performance Excellent Very Good Good Above Average Fair Pass Poor Fail Deferral of Result Student exempted from the requirements of the subject/module because of previous equivalent learning Withdrew Absent/Not Present Withhold Assessment of Aggregate Performance The aggregate performance of an individual student is represented by the student’s Grade Point Average (GPA) in the examination for each stage or semester of the course followed. In order to determine the GPA for a particular student, the following calculation is carried out. (a) A Grade Point Value is assigned to the alphabetic grade a student has gained for each subject, as follows: Alphabetic Grade A B+ B BC+ C D F Grade Point Value 4.0 3.5 3.0 2.75 2.5 2.0 1.5 0 lxv 8.4 (b) The Grade Point Value is multiplied by the Credits to arrive at a Grade Credit Score or each subject/module. (c) The Grade Credit Scores are then added together and divided by the credits for the stage or semester to arrive at the GPA. (d) Credits gained as a result of being awarded an X in a subject/module are not included in the calculation of GPA. Award Classifications An inherent feature of all modern examination systems allows for minimally acceptable performance in individual subjects/modules to be less than that required for the course as a whole provided that the weaker performance in those subjects/modules is compensated for by superior performance in the remaining subjects/modules. In the Alphabetic Grading Scheme while a “D” is the minimally acceptable performance in any individual subject/module an average performance at “C” level (GPA of 2.0) over the entire course is required to pass an examination as a whole. Therefore, in general, a “D” grade will need to be compensated for by sufficient grades higher than “C” in individual subjects/modules. To be eligible for consideration for an award at Pass classification, a candidate must: (a) Satisfy all the examination requirements, credits and other requirements for the course as specified in the Approved Course Schedule and (b) Pass the final examination as a whole, by attaining a GPA of 2.0, in accordance with Marks & Standards. To be eligible for consideration for an award at Merit, Distinction or Honours classification a candidate must: (a) Satisfy all examination requirements, credits and other requirements for the course specified in the Approved Course Schedule and (b) Have attained a GPA in the award stage of the course in accordance with the requirements in Table 2 and (c) Pass the final examination in the case of full-time candidates, at the first attempt and in one sitting or in the case of part-time ACCS candidates, by virtue of passing in each required Examination Subject/Module of the Award stage at the first attempt. Table 2: GPA required for award classification PROGRAMMES OTHER THAN HONOURS DEGREE AND HIGHER DIPLOMA’S Pass Pass with Merit – Grade 2 Pass with Merit – Grade 1 Pass with Distinction GPA REQUIRED HONOURS DEGREE AND HIGHER DIPLOMA CLASSIFICATION GPA REQUIRED 2.0 2.5 Pass 2nd Class Honours – Grade 2 2.0 2.5 3.00 2nd Class Honours – Grade 1 3.0 3.25 1st Class Honours 2nd Class Honours (Masters Degree 3.25 Mode B Only) 8.5 Borderline Cases Notwithstanding the above provisions, an Examination Board may consider as a borderline case, any candidate presenting for an award, whose GPA is within 0.10 of any of the above thresholds, provided the candidate has achieved full credits in all the prescribed subjects/modules. Where a candidate’s GPA is below the minimum pass threshold or the number of credits gained are insufficient for a particular award as a result of Grades D or F in particular subjects/modules then: 8.6 (a) or Only those subjects/modules where a grade D or F has been recorded can be repeated (b) If any of the subjects/modules referred to in (a) above are elective subjects then other subjects/modules may be taken to enable a student to pass in the examination as a whole. Courses Structured in Semesters Where courses are structured in semesters, the GPA to be used when determining the classification of an award shall be the cumulative average of the GPA’s awarded for each of the two semesters, in the award stage of the course. Examples of Calculation of GPA Calculation of GPA for an award stage Subject (A) Credits (B) Grade (C) Grade Point Value Subject 1 Subject 2 Subject 3 Subject 4 Subject 5 Subject 6 Subject 7 Total 10 5 10 5 10 5 15 60 D C C+ B B C B 1.5 2.0 2.5 3.0 3.0 2.0 3.0 (D) Grade Point Score (AxC=D) 15 10 25 15 30 10 45 150 The candidate’s GPA is calculated as, Total Grade Score = _______________ Total Credits 150 ___ = 2.5 - PASS 60 Calculation of GPA for an award stage where the candidate has an exemption in one subject. Subject (A) Credits (B) Grade (C) Grade Point Value Subject 1 Subject 2 Subject 3 Subject 4 Subject 5 Subject 6 Subject 7 10 5 10 5 10 5 15 D X C+ A A C B+ 2.0 2.5 4.0 3.0 2.0 3.5 (D) Grade Point Score (AxC=D) 20 25 20 40 10 52.5 lxvi i Total 60 167.5 The candidate’s GPA is calculated as:Total Grade Score ________________ 2 Total Credits 167.5 = ___ 60-5* 167.5 = ___ = 3.05 - 2nd Class Honours – Grade 55 At the award stage of a course structured in semesters, a candidate’s cumulative GPA for the award stage is the average of GPAs for each semester APPENDIX 3 INTERNATIONAL STUDENT HANDBOOK The DBS International Students’ Handbook Academic Year 2007/2008 The International Office What do we do? This office was set up in order to provide a place for International Students to come with comments, problems or queries. We provide a wide range of services for the International Student some of which include: Organise airport pickup and accommodation if necessary The letters that you will need to register with to Gardai on your arrival, and later in your stay when you wish to extend your current visa Open your bank accounts Organise your Medical Insurance for your first year only. Holiday visa letters Reference Letters for a variety of purposes We can help you with your accommodation on arrival for a four week period to which you then locate your own, and also help with initial bank queries Our opening hours are Monday to Friday from 9.00am to 2.00pm. You do not need an appointment; it is a walk in service. All letters are issued on the spot unless specified that we require more information. THESE ARE OUR MOST GENERALISED TOPICS AND FREQUENTLY ASKED QUESTIONS. HOWEVER, SHOULD YOU HAVE ANY OTHER PROBLEMS OR REQUESTS WE WILL BE HAPPY TO TRY AND ASSIST YOU! 1. 2. 3. Q: How much is a Re-Entry Visa and how do I pay: A: Payment is made by credit/debit cards. Q: Applying for Re-Entry Visa near the end of the academic year: A: €1000 Euro deposit will need to be paid to Dublin Business School towards the following years fee in order for the re-entry visa to be issued if you do not have a valid 12weeks on your student study visa (GNIB card). This is proof that you are returning to the country to resume your next academic year of study. Q: When will I receive my home-stay refund? A: This is requested within the first 4wks of arrival and we will contact each student by email or by mobile when it is available. lxix 4. 5. 6. 7. 8. 9. Q: How can I claim Tax Relief from my course: A: Tax relief can only be claimed back once you are in employment at least 6-8 months. You will have to be paying tax in order to claim tax back on your tuition fees paid. Q: How much is needed to have in bank account for bank statements being brought to GNIB: A: It is imperative that you have a minimum of €1500 in your account on your arrival, however GNIB can change these rules at any time, therefore the more money you have in your account will suggest that you will not incur any problems when applying for a visa extension or re-entry visa. If you are in Ireland longer than three months then GNIB would expect you to have an active account where money is being lodged on a more frequent basis rather than a lump sum every now and again. Q: What attendance do I need to apply for Visa Extension /Re-Entry / Holiday Visa etc: A: The minimum attendance that is acceptable by GNIB is 80%. Whereas Dublin Business School, would encourage the student to aim for 85+% as this will help with any holiday visa, visa extension and Reentry visa’s without having any problems with GNIB. Q: How many Bank accounts are we allowed: A: The International Student Services Office only issue students two bank accounts letters. No more than two accounts are necessary. You will need to bring your passport with you. One of these letters are issued for you to open your account in Bank of Ireland in Ballsbridge, we can give you the information on how to get there when you come to our office in Balfe street to get your first bank letter. The other bank letter is an individual choice. Q: What does the Medical Insurance cover: A: Students can claim medical expenses they incur after the first €100 is paid by them. They can only claim the fee over the €100 example: You paid €150 at the doctors, so you can only claim against the €50. Q: What do I do when I have been out of college sick? A: Go to see a Dr. and bring in a medical certificate that states how long you are required to miss classes and what is wrong with you. You can then receive exemptions for these dates, only on the college receiving the certificates within the week of your return to classes. Examples of letters That Will Be Issued to You within 4-6 weeks upon Arrival to Dublin Business School 1. Bank Account This will allow you to open a Bank Account. You can go to the Bank any day after 2.00pm Monday-Friday. Please see the attached map on how to get there. 2. GNIB This letter will allow you to extend your visa with the Immigration office. We are giving you a copy of the letter today. We will deliver the original letter to the GNIB office at the end of the week.. Please wait until Thursday or the Friday of the following week to go to the GNIB office. 3. USIT Card This will allow you to obtain an International Student Card. It is not necessary for you to get this card, but it is useful for buying cheaper student flights / travel / shopping / cinema / eating out etc The following letter will be issued to you when you leave your home-stay and are living at your new address. 4. PPS number If you want to work while you are in Ireland, you will need a PPS number. International Student Procedures All Application Forms are available at Reception in Aungier Street and Balfe Street 1. INITIAL REGISTRATION What is it? An Initial registration letter enables you to get your GNIB Registration card, this card allows you to stay in Ireland What do you need for an Initial Registration (IR) Letter? A fully completed application form A Post office savings account book as proof of your name & address (it should have a balance of Euros 3600 The letter gives details of when your course commences and finishes, the Garda then determine the length of your stay The visa extension letter is for existing students of DBS only. This enables you to extend your visa for the amount of time that you spend in Dublin 2. VISA EXTENSION What is it? A Visa Extension Letter is for existing DBS students only. This enables you to extend the amount of time that you spend in Dublin whilst you are in fulltime study and holding a stamp 2. What do you need for a Visa Extension? The International Office will need to see your GNIB registration card, or date on your passport to verify expiry date A fully completed letter from Dublin Business School stating full fees are paid and details of your course. Your attendance figure when you are renewing your visa (this will be obtained for you by the International Office) this is not needed upon arrival to the country and registering with GNIB for the first time. 3. HOLIDAY VISA What is it? The holiday visa letter enables you to approach the Embassy of your destination to obtain a Holiday Visa What do you need for a Holiday Visa? The International office will need to see your multiple/ re-entry visa A minimum of 80% attendance is required for this facility Your dates of travel/Destination If you are travelling to the UK, the International office & UK embassy will require your tickets 4. REFERENCE LETTER What is it? A reference letter can be used as proof that you are a full time student in DBS, for the purpose of employment, etc. PLEASE NOTE THIS IS ONLY AVAILABLE TO STUDENTS WITH OVER 80% ATTENDANCE What do you need for a Reference Letter? Information of whom the reference letter is for. What dates you are on your holidays from college. lxxi 5. TRANSIT LETTER What is it? In order to pass through some countries you will need a Transit Visa. We can give you a letter that you can present to the relevant Embassy upon your application 6. MEDICAL INSURANCE What is it? Medical insurance will cover you for any illness that costs over €100 to treat. What do you need? This insurance is paid for before you arrive in country When you do arrive, please make a request for your Medical Insurance Card in the International office General Medical Information There are several doctors around Dublin city, two in close proximity to the college however would be: *Aungier Street Centre Aungier Street Dublin 2 01-4005708 Grafton Medical Centre 34 Grafton Street Dublin 2 01-6712122 The fees of these clinics vary, but generally will not cost more than €50.00 *A fee of €40 applies on production of a valid DBS student card 7. Accommodation There are a number of different types of accommodation available to you in Dublin: Home-stay Accommodation In Home-stay accommodation, you live with an Irish family. We can arrange Home-stay accommodation for you at any stage during your studies in Ireland. It generally takes about ten working days in order to arrange this. You will have your own room, but meal and some leisure times are generally spent with the family. Meals will also be provided, and often laundry will be done for you weekly. These arrangements vary with every Homestay, so you should make sure of all the details before you move in. The cost of Home-stay accommodation is usually about Euro 680 per four weeks, and this is payable in advance. The minimum stay in Home-stay accommodation is four weeks. Home-stay families are usually situated in the suburbs of Dublin. Home-stay accommodation is a good way to learn about Irish culture, taste Irish food and practice speaking English. It is important that you are well mannered with your Home-stay family, respect the rules of their house and that you do your best to adjust to Irish culture. Although there may be things that you do not understand, please remember that you are living in a foreign culture, and should do your best to respect that culture. Rented Accommodation There are various types of accommodation in Dublin, but unfortunately affordable accommodation in a good location can be difficult to find. Be reasonable in your expectations, be patient and keep trying – you will find a nice place to live eventually! Also take care choosing where to live. It may be cheaper to live in certain areas, but these areas may not be safe. Please ask the International Student Services office for more details before you make your decision. Here are some ways to find accommodation: Newspapers Buy the newspapers early in the day Ring a number of landlords and arrange several viewings each night Get to the advertised address at least half an hour before the landlord says s/he will be there Try and plan your method of travel and route in advance. If you are organised you will not get lost and be late for your appointment Concentrate on a specific area each evening Buy a map that has a street index Bring enough cash for a deposit with you Dress in smart, professional clothes (many landlords don’t trust students) Have lots of change to make phone calls, or make sure your mobile phone is charged & has credit. You may need to call the landlord for directions. Letting agents There can be a large difference in the quality of service letting agents offer. Some agents charge a fee, but some don’t. Before you pay any fee to a letting agent compare the services different places offer. Most importantly compare their guarantees – check how long it will take them to find you a place to live. It is best to only choose a letting agent that has a good reputation, and that has been in business for a long time. Estate agents Estate agents usually deal with the more expensive end of the rental market, but now more and more students need to use estate agents to find good accommodation. We advise that you only work with agents registered with IAVI. This is probably the best place to find a 2/3 bed roomed house in the suburbs. College notice boards A small amount of accommodation will be advertised on the notice boards around college. Check the notice boards everyday for information. You could also put up a notice to state that you are looking for accommodation. Don’t be scared to look around other colleges’ accommodation notice boards as well. Please be careful to check the accommodation carefully before you move, and do not pay any deposit without getting a receipt and contact name & telephone number first. Word of mouth Ask your friends and classmates if they know of any good accommodation. They may know somebody who has a room to offer. Please be careful to check the accommodation carefully before you move, and do not pay any deposit without getting a receipt and contact name & telephone number first. Look out for the following: Is there good street lighting for when you are coming home late? Is the area safe? Are there shops nearby? Is there a launderette nearby? Has each room in the house got windows that open and sufficient lighting? Does the fridge/shower/hover etc work? Is there somewhere to park your bike? What buses/dart / luas/ trains run nearby? How are the bills paid- cash, cheque, bank account etc.? Is rent paid monthly or weekly? Is there a lease to sign? What type of heating is there? It is often forgotten when looking for somewhere in the summer. Are there any rules about overnight guests? Is the handrail on the stairs secure? If there is a garden, who looks after it? Are there any repairs that need to be looked at? lxxi ii Leases Don’t sign a lease unless you are sure about its details. Student Services in Aungier street can give you advice about this before you sign. Don’t forget that a lease is a legal document. That means that if you promise to stay for twelve months, you can be forced to pay for 12 months in full, even if you move out in six weeks. Attendance 9. Study Visa Regulations & Attendance There are strict regulations regarding the class attendance of non-EU students. These regulations have been set by the Department of Justice, and are enforced by the Garda National Immigration Bureau (GNIB). When you require a visa renewal, you must bring a number of documents from Dublin Business School to the GNIB. This includes a letter to verify your attendance over the period of your study visa. If your attendance is poor, the GNIB may not renew your study visa. This means that you must leave Ireland of your own accord, or by deportation. The GNIB and the Department of Justice advise that you have minimum 80% class attendance for the duration of your course. It is more advisable to have 85+% 9. Work Regulations & Attendance Under the regulations of your study visa, you are permitted to work for up to 20 hours per week. If you work for more then 20 hours, this means you will have problems maintaining a good attendance rate and your academic performance may suffer. Please note that by working over 20 hours you will be breaking your study visa regulations. You are permitted to work up to 40 hours per week during vacation periods only. 10. Dublin Business School & Attendance In keeping with official regulations, Dublin Business School enforces a strict attendance policy. All international students are expected to attend minimum of 80% of lectures, and your attendance rate is recorded and monitored weekly. If any student has a poor attendance rate, we are required to inform the Department of Justice and the GNIB. Appropriate action will be taken by these organisations and this could lead to cancellation of your study visa, meaning you will have to return to your home country. Please note: Attendance figures will be available for every student on a monthly basis. These figures will be posted on notice boards in Aungier Street & Balfe Street for a three-day period each month. This may be subject to change but students will be notified in advance. If you require an attendance letter for your visa renewal, please contact International Student Services. You will be given this letter only if your attendance is over 80%. If you are ill for more than two days, you must submit a medical certificate from a qualified registered medical practitioner. This will be taken into account when calculating your attendance rate. If you are absent from classes for any other reason, you must contact your lecturer. If you have any query regarding your attendance rate, please contact the registrar’s office. Useful Addresses Garda National Immigration Bureau 15, Burgh Quay, Dublin 2 11. Immigration & Visas Your Study Visa You have been granted an Irish study visa by the Department of Justice, Equality & Law Reform. This visa means that you have permission to travel to Ireland. Once you have arrived in Ireland, you must apply for permission to live in Ireland from the Garda National Immigration Bureau (GNIB). You will be given this permission for the length of the first year of your course, in the form of a GNIB registration card. This card must be renewed for each academic year. Study Visa Regulations The GNIB ensure that all students abide by the regulations governing their study visa while in Ireland. Any student who is in breach of the regulations for their study visa, may have their visa cancelled by the Department of Justice, and then be deported to his/her home country by the GNIB. Please note the following important regulations: As you have a study visa, your main activity in Ireland must be study. You must maintain a good attendance rate of approximately 80% on your course. If your attendance becomes very low, we will contact the GNIB who will investigate your case. This may lead to your study visa being cancelled. You are permitted to work for up to 20 hours per week. If you work over 20 hours you are breaking the regulations of your study visa. Working over 20 hours will also affect your studies, causing your attendance and exam grades to become poor. If you leave Ireland for any reason, you must get an Irish re-entry visa before you leave. This can be obtained from the Department of Justice. If you plan to enter any other country, for transit or any other purpose, you must get the necessary visa. This can be applied for at the country’s embassy/consulate in Ireland. You must abide by the laws of Ireland. Study Visa Renewal You are responsible for renewing your GNIB registration card each time it expires. It will usually expire at the end of your academic year, and must be renewed for the coming academic year of your course. To renew your GNIB registration card, you will need a letter from Dublin Business School with details of your course and your course attendance over the past year. If your attendance is low, you may not be given permission to stay for the next year of your course. Travel to Other Countries During your time at Dublin Business School, you may wish to travel home or to another country for a holiday. To do this, you must get a multiple entry visa /or a re-entry visa. To get these visas, you will need a letter from Dublin Business School with details of your course and attendance level. For a holiday or re-entry visa, it is usually required that you have been in Ireland for 3 months or one term, and that you have an obligation to return to Ireland. 12. Work in Ireland Your Right to Work As you have a study visa, you are permitted to work in Ireland for up to 20 hours per week. In order to start work in Ireland you will need a PPS number. To get your PPS number you should: Contact the Social Welfare Office, Bishop Street, Dublin 8. They will require: GNIB green card; Passport; DBS student ID; Bank statement with your address in Dublin; Letter from DBS (available from the International Department). On receipt of these documents, the Social Welfare Office will send your PPS card and your tax certificate to your address in Dublin. At this time you can begin working in Ireland. If you have any questions regarding your PPS card, tax certificate, or tax payments you should contact the Revenue Commissioners, Central Revenue Information Office, Cathedral Street, off O’Connell Street, Dublin. Phone: 01- 8746821 or Lo Call 1890-605090. As soon as you have your PPS number you will be able to commence work. Most employers will require a CV with references before they will consider you for a job, and they generally require you to have some relevant work experience and a good standard of English. Employment Laws & Regulations As soon as you have gotten your PPS number, you will be able to begin working. Remember that you are permitted to work for up to 20 hours per week – anything over this means you will break the regulations of your study visa. Please note the following employment regulations & laws: lxxv The minimum hourly wage in Ireland is €7.65 for an inexperienced worker. This wage can rise depending on how much previous work experience you have. Your employer must pay you the minimum wage, regardless of the amount of hours you work, or your nationality. You are entitled to a 15-minute break for each 4 ½ hours that you work, or a 30-minute break for each 6 hours you work. Your employer does not have to pay you during these breaks. You are entitled to 11 consecutive hours rest in any 24 hour period. You are also entitled to 24 hours rest every 7 days (i.e., at least one full day off work). If you work on a Sunday you should get a reasonable allowance, pay increase, or paid time off work, unless you have agreed otherwise with your employer. Under the Irish Employment Equality Act, 1998, your employer cannot treat you differently due to your race, religion or gender. If you experience any discrimination for these reasons you may make a complaint to The Equality Authority. If you intend to leave your job, you should give your employer one week’s notice. If your employer asks you to leave your job, you are entitled to between one to two week’s notice, depending on how long you have worked at that job. Useful Addresses The Equality Authority The Department of Enterprise, Trade & Employment Clonmel Street, Kildare Street, Dublin 2 Dublin 2 Tel: (01) 6313131 Tel: (01) 4173333 Lo Call: 1890 245545 13. The Law in Ireland An Garda Siochana The Irish national police force is called An Garda Siochana. A policeman is referred to as Garda, and policemen are referred to as Gardai. A major part of their role is to assist members of the public, so if you are in any trouble or need any assistance, you should approach or contact a Garda. If you experience an emergency and need help immediately, dial 999 or 112 and ask for the police or Gardai. There is no charge to call these numbers from any phone. Please note that these numbers can only be used for an emergency. If you need to contact the Gardai for any reason, you can visit a Garda station, or look up the telephone number for your nearest Garda station in the telephone directory. (A full list of Garda stations is in the front section of the telephone directory.) Identification Papers In Ireland there is no legal requirement for the public to carry identification papers. However, as a non-EU student we would advise that you carry some form of photographic identification with you at all times, such as your student card or your ISIC card. Please do not carry your passport or GNIB registration card with you, as these are valuable documents can be difficult to replace if lost or stolen. Keep these documents in a safe place, as it is important that you have them for immigration and travel purposes. Conduct in Public Places It is an offence to engage in disorderly conduct in a public place between 12 midnight and 7.00 a.m., or at any other time if you are asked to stop by a Garda. Offensive behaviour means any unreasonable behaviour, which is likely to cause serious offence or annoyance to any person. It is also an offence to use threatening/insulting words or behaviour in a public place. If a Garda suspects you of being involved in a public order offence you are obliged to give your full name and address if asked. Racist Incidents While the majority of foreign people living in Ireland do not experience any problems with racism, there is a possibility that an incident can occur. If you experience any situation where you feel that you are being treated differently due to your nationality, culture or religion, you can bring this to the attention of a member of the Gardai, or one of the staff of the International Department at Dublin Business School. If you experience any problems with verbal or physical racist abuse, please also contact the Gardai. If you report these incidents to the Gardai they can help to prevent them happening again in the future. Useful Addresses Victim Support 29/30, Dame Street, Dublin 2 Tel: (01) 6798673 14. Equality Authority Clonmel Street, Dublin 2 Tel: (01) 4173333 Lo Call: 1890 245545 Student Services The Student Services on the ground floor in Aungier Street looks after all of the Sports and Social activities of student life in Dublin Business School. It was set up to support Irish and International Students in the various aspects of college life. Student services provide a Counselling service, welfare advice (see below), academic advice, personal advice and a stationary shop. Student service provides a public face on behalf of the college to the International students. One of its primary functions is entertainment. Some of the more high profile events would include The Annual Ball – A once yearly Black Tie formal event for all students and staff of Dublin Business School. The Freshers Ball – Held during one of your first weeks in college, the Freshers Ball is a great way to get to know everyone! The Graduation Ball – It’s all over and you have successfully completed your course, what better way to celebrate with your friends than at your graduation ball. Rag Week – A final chance to socialize and have fun for a whole week before the end of year exams! Tickets for all of the above events are sold in the Student Services Office. There are over 15 clubs and societies in Dublin Business School. One of the more popular for International Students is the Cricket Club. In fact the cricket club is so good that they find it hard to lose. The club has participated in the Irish Universities Cricket Union cup and they have applied for membership of the Leinster Club League. There are also long term plans to establish a Dublin Colleges League. Membership to these clubs and societies takes place during the Freshers Week. Accommodation is organised for International Students through the International Office in Balfe Street and this accommodation is exclusively with home stay families. 15. Cafe Our newly renovated Café in Aungier Street brings the best of Dublin’s café scene right into the heart of the college. Whether its Panini’s or lattés, baguettes or breakfast rolls that you’re after the friendly staff and management will ensure that there’s always a friendly and relaxed place for you in the DSB Café. 16. Support & Welfare New college, new friends, living away from home for the first time… For many people college can be a fantastic and exciting time. Sometimes however, things might not always go to plan. There are times at college when everybody faces difficulties be they practical, educational or personal problems. If things aren’t going to well, student services is there as a first place to look for help. Our experienced staff can advise students as to how to deal with the many practical problems that they might encounter while in college. Where students are encountering personal problems they can be referred through student services to the college’s professional counselling services. Whatever the issue, student services provide students with a confidential and welcoming environment to work through their problems. lxxv ii 17. Health & Nutrition Taking a course at DBS is the first time away from home for many of our non-EU international students. Many students will have lived at home with their families before travelling to Ireland, so may not be used to cooking for themselves. This information will help you to make the right choices about what to eat to stay healthy during your time in Ireland. Healthy Eating Guidelines Eat a variety of different foods Eat the right amount of food to be a healthy weight and exercise regularly. There are a numerous parks, mountains & beaches in Dublin where you can take walks. You can also contact Student Services for information on joining a number of sporting activities, such as cricket, football, or rugby. Eat four or more portions of fruit and vegetables every day. Eat more foods rich in starch such as bread, cereals, potatoes, pasta and rice. Eat more foods rich in fibre such as wholegrain breads and cereals, fruit and vegetables. Eat less fat, especially saturated fat. Try not to fry your food. Try to limit the amount of fast food and snacks that you eat. These foods are usually very high in fat, salt and sugar and so are very bad for your health. Foods like hamburgers and French fries or instant noodles may be convenient and cheap, but eating a lot of these foods is very bad for your health. Do not use too much salt to flavour your food. Try to use different seasonings instead. Nutritional Guidelines There are a number of food groups you should choose foods from in order to stay healthy. These are: 1.) Carbohydrates: These foods provide energy so that you can carry out your daily activities. Carbohydrates include bread, cereals, potatoes, pasta and rice. You should eat about six servings each day. 2.) Proteins: These foods are important for your body to grow and repair itself. Proteins include meats, fish, eggs, cheese and tofu. Try to limit the amount of red meat that you eat. You should eat about two servings of protein each day. 3.) Fruit & Vegetables: These foods provide important vitamins and minerals that your body needs to stay healthy. You should eat at least four servings of fruit or vegetables each day. 4.) Dairy Produce & Dairy Alternatives: These foods include milk, cheese, yogurt, soya milk and soya products. They provide calcium and protein to help your bones grow and stay healthy. You should eat about three portions each day. 5.) Fats & Sugars: These foods include oils, butter, cakes, biscuits, chocolate, and fast food. A little unsaturated fat is required to keep your body healthy. You should use very little of these foods in your diet. Specialist Food: There are a number of supermarkets in Dublin that sell international foods. These supermarkets are mainly situated in the city centre, around George’s Street and Camden Street. 18. Campus Directory Dublin Business School is situated in Dublin city center. It is in a very convenient location for many facilities such as shopping, entertainment and eating out. There are four buildings at Dublin Business School, all within a few minutes walk of each other: Dublin Business School 13/14 Aungier Street Dublin 2 Phone: 01 4177500 Fax: 01 4177543 The Aungier Street campus holds classrooms, the main library, the DBS Café and the Registrar’s Office. 2.) Dublin Business School 31 South William Street Dublin 2 The South William Street building holds IT labs and classrooms. 3.) Dublin Business School 6/9 Balfe Street Dublin 2 The Balfe Street building holds classrooms, specialized IT labs, the International Student Office and the media labs Phone: 01 6485485 Fax: 01 6485499 4.) Dublin Business School Postgraduate Building 19-22 Dame Street Dublin 2. The Dame street building holds postgraduate classrooms and the Postgraduate library for our students. APPENDIX 4 PERSONAL MITIGATING CIRCUMSTANCES (PMC) FORM lxxi x NOTIFICATION OF PERSONAL MITIGATING CIRCUMSTANCES (PMC) AND REQUEST FOR ACADEMIC CONCESSION To be completed when, due to personal mitigating circumstances, a student is unable to complete a continuous assessment assignment or an examination, or where a student considers that their performance in an assignment or examination may have been adversely affected by such circumstances. The completed form should be forwarded to the Examinations Office. PMC applications must be made within seven days of the due date for assignment submission or the examination date. Programme: _______________________________________Year/Level: ________ FT/PT Student Name: _____________________________________ Student No.: ________ Subjects/Modules affected by PMC: Subject/Module Code Subject/Module Title _________________ ___________________________________________________ _________________ ___________________________________________________ _________________ ___________________________________________________ _________________ ___________________________________________________ _________________ ___________________________________________________ _________________ ___________________________________________________ Details of Concession Sought: (Provide clear details of the particular concession being sought due to PMC.) I wish to apply _____________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ ______________________________________________________________________________ Note: A student may request deferral of assignments or examinations or both. Deferral of selected exams in a sitting will not be allowed. Consideration of PMC cannot lead to a change of marks already awarded. Details of Mitigating Circumstances: Please state below the personal mitigating circumstances which are applicable to the subjects/modules above and the period covered. Supporting evidence (e.g. medical certificate or bereavement notice) must be attached. If reasons for mitigation are confidential they should be discussed with your Programme Leader who will complete below. ________________________________________________________________________ ___ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ Period Covered: ____/____/____ to ____/____/____ Student / Staff Signature: ____________________________________ Date: ____________ For Registrar’s Office Use For all PMC applications received the following actions should be taken: a) b) c) 1. A copy of the form should be sent to the student’s Programme Leader. The claim should be entered on Prestige as a note in Miscellaneous and PMC for Examination Period under Custom Fields – Exam Information. The original form should be retained in the Examinations Office. Copy of form sent to the following Programme Leader: PL Name __________________________ 2. Application noted on Prestige: Initials _________ Date _________ Initials __________ Date __________ PMC Committee Decision/Comments: _____________________________________________________________ ___ lxxx i _____________________________________________________________ ___ _____________________________________________________________ _____________________________________________________________ ______ Signature: ____________________________ (Chair of PMC Committee) Date: _______________ APPE NDIX 5 ACADEMIC REFERENCING lxxx iii HARVARD REFERENCING PART I The library has three guides to referencing available. Part I gives basic referencing information and Parts II and III give additional information on referencing from a range of sources. What is referencing? Referencing is a standard method of acknowledging the sources of information you have consulted during the course of your work. Anything – words, figures, graphs, theories, ideas, facts – originating from another source and used in your assignment must be referenced (i.e. acknowledged). This is important, for a number of reasons: Note • To avoid plagiarism Notedown downbibliographic bibliographic • So that the reader can verify quotations 1. Brief in-text reference 2. Complete bibliographic entry 1. In-text reference In this referencing format – known as “in-text referencing” you are giving the reader only the author, date of publication and page reference of the source. Example You are writing an assignment about “Communications in organisations” and you have consulted a book by Henry McClave, called “Communications for Business”. In this book you have found a quotation that you want to include in your assignment. You do that as follows: “The ability to communicate effectively is often cited as the key characteristic of the successful manager or administrator” (McClave, 1997: 1) 2. Bibliographic entry The full details should be included in the bibliography. The following is an example of the bibliographic entry for the same book when using the Harvard Referencing Style and represents approved DBS format: McClave, Henry (2004) Communication for Business, 3rd ed. Dublin: Gill and Macmillan. www.web.dbs.edu www.web.dbs.edu REFERENCING There are two stages in referencing information informationofofbooks, books, journals journalsand andwebsites websites as asyou yougo goalong alongtotosave save time and avoid mistakes time and avoid mistakes Paraphrasing and quoting Paraphrasing involves writing someone’s ideas in your own words – not verbatim e.g. •Clow and Baack (2004: 162) note that the public is exposed to an ever increasing number of advertising messages. Quoting involves writing the exact words of the author directly from the book or journal e.g. ‘The average person is exposed to more than 600 advertisements per day. As every marketing manager knows, people are bombarded with messages through an expanding variety of means’ (Clow and Baack, 2004: 162) Writing a bibliography A bibliography is a list of books, journal articles, newspaper articles or any other printed or electronic resource referred to by an author. It normally requires the following information, all of which can be found inside the book or on the library OPAC: • Name of the author REFERENCING • Date of the publication or resource • Title of the publication or resource • Edition of the publication or resource • Place of publication or resource AAnumber numberofoftitles titles covering coveringthis thissubject subject area areaare areavailable availableininthe the 808.066 section of the 808.066 section of the Library Library • Publisher Material other than books The following provides examples on how material should be entered in a bibliography: Journal article In this example the volume of the journal (=14), issue number (=2), page numbers (=131-143) and date (=June 2003) •Caldwell, Raymond. (2003) “Models of agency change: a fourfold classification” in British Journal of Management, 14. (2): 131-143 Note that the title of the journal is italicised and not the title of the article. Internet The important point to remember in this bibliographic note is to enter the date the website was accessed e.g. 4 September 1996 •McKiernan, G. 1996. Project Aristotle(sm): automated categorization of Web resources. [Online]. Available: http://www.public.iastate.edu/~CYBERSTACKS/Aristotle.htm [4 September 1996] Electronic Database In this example the title of the journal in which the article has been published (Journal of Management Studies) is in italics. The name of the database and the article reference number (if any) should be given in square brackets. Roche, William K. 1999. In search of commitment-oriented human resource management practices and the conditions that sustain them. Journal of management studies, 36 (5) 653 [Abstract in the InfoTrac database] www.web.dbs.edu www.web.dbs.edu lxxx v HARVARD REFERENCING PART II The library has three guides to referencing available. Part I gives basic referencing information and Parts II and III give additional information on referencing from a range of sources. Bibiographic details As already stated in the Referencing Guide there are two stages in referencing 1. Brief in-text reference 2. Complete bibliographic entry Note Notedown downbibliographic bibliographic information informationofofbooks, books, journals and websites journals and websites as asyou yougo goalong alongtotosave save time timeand andavoid avoidmistakes mistakes All of the bibliographic details can be found on the verso of the title page of any book – the page between the title page and the contents page. They can also be found the library catalogue or OPAC, which is available in the library or online at www.dbs.edu If there are more than two authors of a book or article there is no need to list all of them in the in-text citation. The author whose name appears first on the book, followed by ‘et al.’, can replace the list. However, the full list of authors must be mentioned in the bibliographic entry. Sometimes more than one place of publication is given in the bibliographical details. The basic rule in this situation is that you can assume that the nearest (geographically) named place is where the book has been published. Quoting from another source If a quote is thirty words or more, it needs to be handled slightly differently. Such a long quote looks awkward in the middle of a paragraph, therefore it is separated out by indenting it and reducing the linespacing. Every attempt should be made to access original material. However, where this proves impossible you must reference the source from where you accessed the material. If the quote needed from a book is itself a quote or paraphrase from another source then it may be referenced in the following way. For example, if you found John Dewy being indirectly cited by Robert Putnam in his book Bowling Alone: The Collapse and Revival of American Community, you would reference it as follows: 1. In-text reference (John Dewey cited in Putnam, 2000: 379) 2. Bibliographic reference Putnam, R. (2000) Bowling Alone: The Collapse and Revival of American Community, London: Simon and Schuster. www.web.dbs.edu www.web.dbs.edu REFERENCING Unless it states otherwise - on the cover or copyright page – you can assume that a book is a first edition. If a book is a second or subsequent edition, this should be detailed in the bibliography. Referencing edited volumes When referencing chapters from books written by several authors, both the chapter – including page numbers - and book details need to be cited. The editor(s) name(s) are followed by ‘(ed.)’ or ‘(eds.)’. The page numbers of a chapter come after the publishers’ details and are preceded by ‘pp.’ 1. (Hobson, 1999: 609) 2. Hobson, D. (1999) ‘Everything Stops for Crossroads: Watching With the Audience’ in Marris, P. and Thornham, S. (eds.) Media Studies: A Reader, Edinburgh: Edinburgh University Press pp. 603-610. Journal articles where author is unknown REFERENCING Articles in some periodicals or journals, such as current affairs weeklies and trade publications, may not be signed by single authors. Note, the publication date refers to the date this issue was published, i.e. the beginning of the period covered by the issue. 1. (Economist, 11-12- 2004: 33) 2. Economist, (2004) ‘Out with the New: Why Attitudes to Immigration are Hardening’, 11 December. Newspaper articles Newspapers follow the example of journals; the newspaper is the author unless the article has a specified author. 1. (Brennock, 2005: 7) 2. Brennock, M (2005) ‘Rabbitte to Propose Motion on Poll Strategy’ Irish Times, 17 January. Official publications The only issue which may cause confusion is the identification of the author. More often than not the author is the organisation or ‘corporate author’. Unless an author or group of authors (specifically named individuals) are acknowledged on the title page of a report, it can be assumed that the author is the organisation. 1. (Government of Ireland, 1999: 28) 2. Government of Ireland (1999) The National Development Plan 2000-2006, Dublin: The Stationery Office. www.web.dbs.edu www.web.dbs.edu lxxx vii Referencing edited volumes When referencing chapters from books written by several authors, both the chapter – including page numbers - and book details need to be cited. The editor(s) name(s) are followed by ‘(ed.)’ or ‘(eds.)’. The page numbers of a chapter come after the publishers’ details and are preceded by ‘pp.’ 1. (Hobson, 1999: 609) 2. Hobson, D. (1999) ‘Everything Stops for Crossroads: Watching With the Audience’ in Marris, P. and Thornham, S. (eds.) Media Studies: A Reader, Edinburgh: Edinburgh University Press pp. 603-610. Journal articles where author is unknown REFERENCING Articles in some periodicals or journals, such as current affairs weeklies and trade publications, may not be signed by single authors. Note, the publication date refers to the date this issue was published, i.e. the beginning of the period covered by the issue. 1. (Economist, 11-12- 2004: 33) 2. Economist, (2004) ‘Out with the New: Why Attitudes to Immigration are Hardening’, 11 December. Newspaper articles Newspapers follow the example of journals; the newspaper is the author unless the article has a specified author. 1. (Brennock, 2005: 7) 2. Brennock, M (2005) ‘Rabbitte to Propose Motion on Poll Strategy’ Irish Times, 17 January. Official publications The only issue which may cause confusion is the identification of the author. More often than not the author is the organisation or ‘corporate author’. Unless an author or group of authors (specifically named individuals) are acknowledged on the title page of a report, it can be assumed that the author is the organisation. 1. (Government of Ireland, 1999: 28) 2. Government of Ireland (1999) The National Development Plan 2000-2006, Dublin: The Stationery Office. www.web.dbs.edu www.web.dbs.edu Referencing Internet sources continued Example 3 When researching on the internet it is common to come across reports and academic papers – often called ‘working papers’ or conference papers - freely available on the internet. While it is necessary to show discretion in relation to such papers, it is possible to find some that are of a reliable and high standard. As a rule you should double-check the status of the website, the author and the institution they represent. When approached with common sense, this type of source can be very useful. In this example, a student who is working on an essay on globalisation finds the following quote in a paper freely available on a website called Arena. Further research shows that the author is a teacher in a prestigious university and the website publishes papers by well-known authors. 1. ‘The world order is rapidly changing due to global structures of production, trade and communication, it is often contended. Increasingly, the world is becoming one through the revolution in telecommunication, in transportation and in the formation of global financial markets’ (Erikson, 1999). 2. Erikson, E. O. (1999) Globalisation and Democracy, Arena Working Paper 99/23. Retrieved: January, 12, 2005 from http://www.arena.uio.no/publications/wp99_23.htm REFERENCING Referencing films Films are referenced in the same way as books except that the name of the produce and director (in that order) replace the authors name and they must also have their function specified. The name of the movie must also be followed by ‘[Motion picture]’. 1. (Michael Collins, 1996) 2. Woolley, S. (Producer), & Jordan, N. (Director). (1996) Michael Collins [Motion picture] United States: Geffen Pictures Referencing television programmes Television programmes are referenced by programme name, year, television channel, transmission date. The aforementioned details are mandatory but further details - such as series and episode numbers for soap-operas and sitcoms or producers and writers of documentaries – should be provided where known. Much of these extra details are available on television stations’ websites. In the example below, Fair City episode details were available from www.rte.ie 1. (Fair City, 2005) 2. Fair City [Television Series] Series 16 Episode 82 (2005) RTE 1, January 18 Referencing interviews and emails Information gathered through personal contacts, such as interviews and or email contacts with academics or other sources must be cited following the same procedures set out above. Transcripts of interviews and emails will be included in the appendices of your thesis and therefore, the page numbers in the citation will refer to your own thesis page numbers. A list of interviewees – names only - should be presented on the page following your bibliography and biographical details of the interviewees should be given above the transcribed interview. For example, an interview with Gary Murphy would be referenced as follows: 1. (Murphy: 2005, see Appendix C: 78) www.web.dbs.edu www.web.dbs.edu lxxx ix APPENDIX 6 RECHECK / REVIEW PROCEDURES Re-checks/Reviews Application form for Re-check/Review Re-Check of Assessment Results A re-check of an assessment means the administrative operation of checking the recording and the addition of marks. A request for a re-check must be received by the Registrar’s Office not later than five working days after the date of the posting of results on College noticeboards, together with the appropriate fee. Requests for re-checks will be considered only if submitted in writing by the person concerned to the Registrar’s Office, together with a fee of €50 per module. Please note that in the case of a result being amended the fee will be returned. Note - a recheck may result in confirmation, upgrading or downgrading of the initial result. Review of Assessment (and appeals) Review means the detailed re-consideration by the examiner, where feasible, of all or part of the assessment material, together with re-consideration by the Examination Board of a full set of results. A request for a review must be received by the Registrar’s Office not later than five working days after the date of the posting of examination results on College noticeboards. Requests for reviews will be considered only if submitted in writing by the person concerned to the Registrar’s Office. Before a review procedure can be initiated, a detailed submission must be received by recorded post together with supporting documentation (if appropriate) and the fee of €130 per module. The submission must identify the element or elements of the assessment for which the review is being sought. It must also specify the grounds on which the review is requested, and it must contain all information that the candidate wishes to have taken into account in the review. Permissible grounds for review Candidates should note that the only permissible grounds for review or appeal are as follows: i. if there is evidence of substantive irregularity in the College’s procedures and/or in the manner in which those procedures were executed; ii. if there is evidence of substantive irregularity in the Examination Paper and/or, iii. if there are circumstances that the Examination Board was not aware of when its decision was taken. It is emphasised that disagreement with the judgement of the examiner(s) does not constitute grounds for review. It is the responsibility of students to make known, in writing, to the Registrar’s Office, as soon as possible after the assessment or at the latest within five working days of the assessment has taken place, any medical, personal or other circumstances which, to a significant extent, may have affected adversely their performance at examination/assessment and, when required, to provide evidence thereof (see Section 4.1). xci Note - a review may result in confirmation, upgrading or downgrading of the initial result/decision. APPENDIX 7 RECHECK / REVIEW FORM xciii EXAMINATIONS OFFICE REQUEST FOR Re-check/Review *Submit within 5 working days of release of results on web/college noticeboards* The college regulations relating to Re-checks/Reviews must be read and understood before submitting this form. Student No.: ___________________ Course:________________________________ Name: _______________________________________ Present Address (address to which outcome will be posted): _______________________________________ _______________________________________ _______________________________________ _______________________________________ Indicate: Re-check: Review: Request for Review must be accompanied with a letter outlining grounds for Review Subjects: _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ _______________________________________ Please Print. Fill out/tick. Submit form in hard copy only. Payment (Cheque/Draft) of €50 attached: Paid in cash at reception. Receipt No.: _____________ Paid in VISA by phone/in person. Receipt No.: _____________ You will receive a response within 10 working days Should there be any change in marks awarded, a full refund will be made payable to the payee. xcv APPENDIX 8 MODULE PROFORMAE Module: Accounting Assessment: Continuous Assessment: 30% Year: 1 Examination: 70% Prerequisites: None Objectives: Credits: 10 To equip students with foundation knowledge of the principles and concepts of financial and cost accounting. To enable students to prepare financial information in order to meet internal and external reporting requirements. To enable students to present basic financial statements in accordance with generally accepted accounting principles. Learning Outcomes On completion of this module students will be able to: Understand and apply the basic principles and concepts of accounting. Record, process and summarise accounting data. Prepare financial statements for sole traders, clubs and basic limited companies. Interpret and use financial statements and financial information. Demonstrate application of basic costing techniques as an aid to management in planning, control and decision-making. Syllabus: Introduction Purposes of accounting. Financial accounting versus management accounting. Users of accounting statements and their needs. Principles and concepts underlying accounting statements. Introduction to Accounting systems (manual and computerised). Accounting Procedures and Systems Double entry method of book-keeping. Books of prime entry. Trial balance. Accruals and prepayments. Bad debts. Fixed assets. Control and suspense accounts. Bank reconciliations. Preparation and Presentation of Financial Statements Final accounts of a sole trader, and limited company. Incomplete records. Income & expenditure and receipts & payments accounts. Cash flow statements. Analysis and Interpretation of Financial Statements Calculation and interpretation of accounting ratios. Cost Accounting Introduction to Cost and Management Accounting. Information requirements of the accounting function in a business. Scope, purpose, methods and types of costing. Introduction to concepts of budgeting.. xcvi i Module: Economics Assessment: Continuous Assessment: 30% Prerequisites: Year: 1 Examination: 70% None Credits: 10 Objectives: To develop in students understanding of the basic principles, concepts, theories and techniques of microeconomics and macroeconomics. To provide students with the knowledge to enable them to understand and explain contemporary economic issues and problems. To enable students to use economics to aid in their general understanding of how businesses operate . Learning Outcomes: On completion of this module students will be able to: Define and explain key macro and micro economic terms, concepts, theories and techniques. Discuss how a change in the economic environment may affect business. Explain the role economic factors play in the financial decisions that firms make. Identify and analyse economic issues in the economy. Understand the policies that the government pursues in attempting to address economic problems. Syllabus: Introduction The role of economics in society. Supply and Demand, Price Determination within Markets Demand and supply, market equilibrium, price mechanisms and price controls. Elasticity of Demand Price elasticity of demand, income elasticity of demand, cross price elasticity of demand and elasticity of supply. Consumer Choice and Indifference Curve and Analysis Marginal utility analysis, indifference preference analysis, consumer analysis, utility; budget constraints and indifference curves. The Firm and Production. The objectives of the firm, production, costs, profit maximising output level and economies of scale. Market Structures Monopoly, perfect competition and imperfect competition Factor Markets (Land/Labour/Capital and Enterprise) Labour and wages, capital and investment, land and rent, entrepreneurship and profit The Circular Flow of Income and National Income Determination The circular flow of economic activity, the three methods of measuring economic activity, the national income accounts and the model of income determination. The Functions of Money within the Economy. Money supply and creation; interest rate determination, the role of the Irish Central Bank, and the European Central Bank. Unemployment and Inflation Inflation, unemployment/employment in Ireland. Taxation Policy & Economic and Monetary Union Principles of taxation, taxation policy, reform and the Budget. Monetary policy, fiscal policy and exchange rate policy in E.M.U. International Trade & The Balance of Payments Flexible and fixed exchange rates, international trade. Balance of payments position and balance of payments policies. xcix Module: Business Maths and Research Techniques Assessment: Continuous Assessment: 30% Prerequisites: None Level: 1 Examination: 70% Credits: 10 Objectives: To develop detailed knowledge and understanding of various mathematical and statistical concepts. To enable students to develop skills in the practical application of these concepts to relevant business situations. To enable students to develop a methodical approach to business problem solving using appropriate mathematical models. To introduce students to the concepts of research techniques and to show how mathematical models can be applied to basic research activities. Learning Outcomes: On completion of this module students will be able to: Demonstrate knowledge and understanding of relevant mathematical & statistical concepts. Describe and apply the key mathematical techniques relevant to business situations. Display an understanding of the concepts involved and the mathematical problem solving skills required in the research process. Differentiate mathematical models and recommend the application of the relevant model to the situation at hand Undertake basic levels of data analysis. Syllabus: Basic Mathematical Techniques Linear and Quadratic Equations. Simultaneous Equations. Matrices. Index Numbers Simple Aggregate Index. Laspeyres Price Index. Paasche Price Index. Chain Index. Consumer Price Index Financial Mathematics Simple and Compound Interest. Annuities, Mortgages and Sinking Funds. Investment Appraisal: Present Value and Internal Rate of Return. Probability Theory and Statistical Inference The rules of probability, Binomial, Poison and Normal Distribution. Calculus Differentiation. Profit Maximisation. Introduction to Research The Role of Research in Business. Factors that Influence Research Decisions. Data Types and Research Methods. Data Collection Methods. Sampling Concepts. Presentation of Data Effective Presentation of Data: tables, diagram and graphs. Frequency distribution: grouped and cumulative ci Module: Information Technology Year: 1 Assessment: Continuous Assessment: 50% Examination: 50% Prerequisites: None Credits: 10 Objectives: To develop detailed knowledge and understanding of the principal uses and applications of IT in the modern business environment. To enable students to develop in-depth knowledge of the design, integration, application and evaluation of a range of software tools in relevant business areas. To provide students with good file management techniques and the ability to use the features and functions of a modern operating system environment. To enable students to demonstrate rate appropriate judgement in the selection of appropriate hardware and software to address particular application requirements. To develop proficiency in the design and development of a client-side website. Learning Outcomes: On completion of this module students will be able to: Identify appropriate hardware and software to provide the optimum solution for a variety of business problems. Design and modify business applications using typical software tools. Build a directory tree and establish a logical file management system. Select the most appropriate software tool to provide a solution for typical business problems. Plan and design a complete website including content, site map, user-friendly navigation and other features. Syllabus: Information Technology in Business Computer Hardware; The IT business environment; Computer configuration and components; Processors and storage technologies; Software: Systems, Applications; Functions, Selection and application to problem solving,; Role and functions of operating systems: utility, file management; Introduction to practical use of operating systems. Input/Output Data capture methods and technologies; pointing devices, reading tools, digitizers, Processing options; The CPU; Memory; Output methods and technologies: screen printers, sound, Storage media: disks, magnetic, optical, external drives, memory sticks, capacity: bits, bytes Computer Networks/The Internet Network types and components; transmission media and equipment; Network functions, network architectures/topologies; Network Operating Systems, Network Administration; The Internet technologies and applications; Networks: Internet, Intranet, E-commerce, The World Wide Web; Protocols; Browsers; Search Engines; Business issues: B2B, B2C; Web marketing; Transaction sites; Optimising web sites, Privacy issues, legislation File Management/Word Processing File Management, Setting up a file management structure: directory trees, file naming conventions/extension, move/copy delete, files and directories, viewing options, Features of the graphical user interface environment: create/edit/format; using proofreading tools; create mail shots and flyers, advertisements, templates and master documents Presentation Software Preparing presentation; content, types of presentations, create/edit/format slideshow presentations, layout and colour schemes, master slide, inserting and embedding objects; printing options, automating slide shows, Checking, testing and trouble shooting. Databases Create tables, assign data types and properties; Entering/editing records; Filtering data; Create table relationships; Design queries; Query By Example (QBE); select, action, aggregate, Build summary reports from tables and queries; Designing forms/interface for data entry; securing the database data . Spreadsheets Designing and Web Design Web Design: Creating a website using high-level software: Site map; structure, folders, directory tree; page design, layout, Links: absolute and relative; Images: GIF, JPEG, PNG; Tables: rows, columns, nesting, borders, padding, layers, styles; publishing to web. ciii Module: Business Communications Assessment: Prerequisites: Continuous Assesment: 30% None Level: 1 Examination: 70% Credits: 10 Objectives: To understand and appreciate the importance of effective communication to success in the business environment. To develop effective personal, interpersonal and organisational communication skills. To develop and enhance oral written skills for effective internal and external business communications. To develop the students’ business skills, with particular emphasis on written, oral and people skills. To introduce students to all functional areas of business. To introduce students to the work and research needed to be done for a Job Search. To provide students with an insight into people behaviour and communications within organisations. To introduce students to the subject of Management, styles and practice. To begin to develop skills of supervision and management, both general and personnel. To introduce students to decision-making, methods used in organisational decisions, consensus and problem solving. Learning Outcomes: On completion of this module students will: Appreciate the importance of effective communication and business skills and their signifigance within a commercial environment. Develop a comprehension of the different methods of organisational communication. Understand the importance of effective presentation and interpersonal skills and to practically apply them. Identifying the importance of non-verbal communication. Discuss and practically apply interview techniques. Syllabus: Introduction to Communication Defining Communication. Communication Models. Barriers. Determinants of individual behaviours Personality. Perception. Attitudes. Report Writing / Written Communication Business Letters, Newssheets, Memos. Formal Reports, Questionaires. Assignments. Etiquette, style, presentation. Content. Meetings Procedures. Roles. Responsibilities. Documents. Group Dynamics. Group Formation. Organisational Communications Communication networks. Communication structure. Communication culture. Management General and Human Resource Management. Decision-Making Methods. Organisational. Problem-solving. Consensus Presentations – Personal Skills Oral – delivery, address, skills and techniques, demonstration skills. Structure – format and technique. Performance – audience participation and chairmanship. Visual Aids – charts, whiteboard, overhead projector. Non-Verbal Communication Kinesics & Non-Verbal influences on communication. Cultural influences. The Employment Process / Job Search Advertisement study. C.V. Application Forms and Letters. Interviews / Interview techniques. Employers selection. Communication & Technology Developments. Influences. Intranet / Extranet. cv Module: Introduction to Business & Marketing Assessment: Continuous Assessment: 30% Prerequisites: None Level: 1 Examination: 70% Credits: 10 Objectives: To understand the importance of the external environment and the necessity of the organisation and planning in businesses. To examine the contribution and activities of differing functions in a business organisation. To appreciate the necessity of a marketing orientation and approach to business. Learning Outcomes: To appreciate the impact of the environmental factors on varied organisations. To be able to describe functional activities and assess their contribution to performance. To have the ability to apply marketing theory to a range of business situations. Syllabus: Introduction to module Overview of the module. The context of Business. The Business Environment Internal. External. Business Planning Goals. Structure. Planning Process. Formatting plans and strategies. The Marketing Function Core concepts of marketing. Global marketing environment. Consumer Buyer Behaviour. Marketing Management: Segementation, Targeting and Positioning. Marketing Mix: Product – Product Life Cycle, Branding. Marketing Mix: Price – Objectives and general approaches to pricing. Marketing Mix: Place – Functions of distribution channels. Marketing Mix: Promotion – IMC and promontional mix tools. The Operations Function Techniques. Improving Efficiency. Responsives to Consumers. The Finance Function Sources of Finance. Financial Reporting. Management Accounting. Human Resource Management Key elements of HRM. Personnel and HRM. HRM planning. cvii Module: Management Assessment: Continuous Assessment: 30% Prerequisites: Business Administration Year: 2 Examination: 70% Credits: 10 Objectives: To develop insight into the dimensions of the management function in the successful management of business organisations. To enable students to examine, and learn from, the historical development of management theory and practice. To empower students to critically review current management theory and practice and to develop awareness of key managerial abilities and skills. To build awareness of the problems and challenges of managing business organisations. To critically examine contemporary issues in management. Learning Outcomes: On completion of this module students will be able to Display in-depth knowledge of the dimensions of the management function and the management environment. Demonstrate mastery of the core management functions. Display knowledge and understanding of management theory and practice and awareness of key managerial skills appropriate to business contexts. Exercise appropriate judgement in the selection of suitable management approaches for business environments. Express a holistic comprehension of the multi-disciplinary nature of modern management. Use diagnostic and creative skills in the development of innovative approaches to management. Syllabus: Evolution of Management Theory Historical evolution of management theories; the pre-modern era, classical approaches, HR approach, the system and contingency approach. Defining management. Functions and roles of management. Essential managerial skills. The Management Environment The Changing Economy. Globalisation; Global competition (Hostede and GLOBE research). Ebusiness; impact of technology on the management process. Ethics and Social Responsibility. Concepts of entrepreneurship in the modern business environment. Planning & Decision Making Planning and understanding the concept of strategy. Criticisms of planning. Levels of planning, Planning and performance. Management By Objectives (MBO). Strategic Planning Process. Entrepreneurial planning and decision-making. The decision-making process. Common decision making errors. Decision making styles. Group decision-making. Organisation Elements of organisational structure; work specialization, unity of command, span of control, authority and responsibility, centralization versus decentralization and departmentalization. Mechanistic versus organic organisation. Organisation design. Organisational culture. Human Resource Management The HRM Process. Employment planning; employee assessment and job analysis. Recruitment and Selection; interviews as a selection tool. Training; typical training methods. Performance management and other appraisal methods. Leadership and Communication Motivation process. Hierarchy of Needs. Theory X & Y. Contemporary theories of motivation; Three needs theory (McClelland), Equity theory (Adams). Expectancy theory (Vroom). Communication process and barriers. Developing interpersonal skills. Conflict management; views, sources and dimensions. Categories of change. The change process. Stress as a result of change. Control Concepts of control. Approaches to control systems. The control process. Qualities of an effective control system. Types of control. Ethics and control. Contemporary issues in control. Control in an entrepreneurial context cix Module: Information Systems Assessment: Continuous Assessment: 30% Prerequisites: Information Technology Level: 2 Examination: 70% Credits: 10 Objectives: To develop knowledge and understanding of information systems and their role in the modern business environment. To explore issues in, and approaches to, the design, development/acquisition, and implementation of information systems. To introduce analysis and design specification concepts and to develop practical skills in the use of formal techniques for system specification. Learning Outcomes: Appreciate the use, role and characteristics of information systems in the modern business environment. Understand the various steps and activities involved in the development of an information system and critically evaluate the approaches and issues that arise in this context. Demonstrate practical skills in the use of formal techniques process and data specification. Evaluate alternative approaches to system development/acquisition projects and identify the most appropriate approach for different situations. Syllabus: Information Systems in Business Role of IS in organisations and organisational decision-making. Categories and characteristics of information systems. Functional information systems. Evolution of integrated systems. Intranets and extranets as information systems. Systems Development Concepts The context of systems development. The System Development Life Cycle (SDLC). Linear and iterative approaches to the SDLC. Prototyping concepts, formal methodologies (SSADM, DSDM). Project Selection and Justification Project evaluation methods and criteria. Feasibility Study issues. Systems Analysis and Design Requirements analysis, Investigation methods, Modelling techniques for processes and data, CASE tools, Prototyping tools. System design issues, Form, screen and dialogue design, Graphical user interfaces. Implementation & Maintenance Systems implementation strategies, Hardware and software acquisition, Systems evaluation, Performance criteria, Issues in evaluation, Post-implementation system maintenance. Project Management Overview of project management elements and activities, project management structures, tools and techniques. Reasons for project failure. Control & Security Key concepts and issues, Risk analysis, Security threats, Data security, Data protection act, Security design and operation, General controls and application controls. cxi Module: Business Finance Assessment: Prerequisites: Continuous Assessment: 30% Accounting; Economics Level: 2 Examination: 70% Credits: 10 Objectives: To give students a broad understanding of costing and finance principles, concepts and techniques in the context of business decision-making as encountered by non-finance experts. To develop the ability to derive and apply financial and non-financial information in the planning, control and decision-making processes. To develop students’ understanding of the importance of financial data in the management of projects, products, customers and staff. To apply common techniques in appraising capital investment opportunities, taking account of qualitative, as well as quantative factors. To discuss, select, and assess the sources and mix of finance appropriate to the funding of long-term and current assets. Learning Outcomes: On completion of this module, students will have acquired the skills to: Accumulate and allocate costs to units in costing systems, for the purpose of stock valuation and profit measurement. Develop the use of budgets for planning and compute basic variances for control purposes. Identify the relevant costs and cash flows in basic decision-making scenarios incorporating working capital management and investment appraisal techniques. Understand and assess the sources, suitability, and cost, of various types of finance. Syllabus: Introduction to Business Finance Analysis of the role and relationship between the management accounting and finance functions. Analysis of the economic, commercial and financial environments in which companies operate. Company performance measures and the evaluation of corporate objectives. Costing / Pricing of Products Identification of cost classifications. Analysis of the different approaches to material and labour cost calculation including methods of remuneration and incentive schemes. Accounting for overheads. Application of absorption and marginal cost approaches to preparing profit statements and stock valuation. Introduction to the principles of activity based costing (ABC) techniques. Appreciation of the advantages and disadvantages of different costing techniques. Information for Planning and Control The Objectives of budgetary planning and control systems. Budget preparation and interpretation (cash, material, labour and overheads) to facilitate decision-making. Fixed and flexible budgets. Behavioral implications of budgeting. Approaches to standard costing. Variance analysis, and the preparation and interpretation of reconciliation reports. Information for Decision Making The use of cost-volume-profit (break-even) analysis in decision making. Identification and application of relevant costs and opportunity costs in decision-making. Decision-making with limiting factors, make or buy, and special pricing. Implications of non-financial information on decision-making. Management of Working Capital The nature and scope of working capital management. Management of the key components of working capital: stock, debtors, cash and creditors. Identification of weaknesses and remedies in the management of working capital. Sources of Finance The role and nature of capital and money markets. The concepts of risk versus return and capital structure including an appreciation of the role of dividend policy. Evaluation of the sources, suitability, and cost, of various types of finance. Capital Expenditure and Investment Identifying and appraising investment opportunities using discounting and non-discounting techniques. An understanding of the effects of taxation, inflation, risk and uncertainty on investment appraisal decisions. Qualitative factors in investment appraisal. Module: Marketing Assessment: Continuous Assessment: 30% Prerequisites: None Level: 2 ` Examination: 70% Credits: 10 Objectives: To develop understanding and appreciation of the pervasive role of marketing in modern business. To provide a firm foundation of the fundamental principles and practice of marketing and their application to the business situations. To evaluate the role of a marketing planning and strategy in business management. To introduce specialist areas of marketing including services marketing and international marketing. Learning Outcomes: On completion of this module, students should be able to: Explain the nature and scope of marketing. Use marketing tools in relevant circumstances. Appreciate how the marketing function is organised and how it relates to other organisational circumstances. Operate in an informed and competent manner in a marketing environment. Syllabus: Marketing Concepts Definition of marketing. Historical development of the concept. The importance of marketing. Competent marketing practice. The marketing environment. The marketing mix. Information for decision-making. Understanding markets and buying behaviour Market definition. Types of consumer buying behaviour and the buying decision process. Influencing factors on purchase patterns; personal psychological and social. Product definition, development and management Product classification. The business of branding. Differentiation and positioning. Packaging. The product life cycle. New product development. Formulating and setting price Pricing concepts. Setting pricing objectives. Pricing approaches and methodologies. Integration of price in the marketing mix. cxiii Marketing Communications Marketing communication methods; advertising, sales promotion sponsorship, direct marketing, public relations. Distribution and channel decisions Marketing channels. Physical distribution methods. Strategic issues in physical distribution management. Customer service packages. Strategic decision-making and marketing management Defining and understanding strategy and strategic thinking, the relationship between corporate and strategic market planning, the marketing audit, content of a strategic marketing plan, setting objectives, product portfolio models; Ansoff. Segementation, targeting and positioning approaches. Strategies for market leaders, challengers, followers and nichers, creating sustainable competitive advantage, organisational structures, setting performance criteria, establishing marketing ethics and social responsibility. International marketing strategy Conceptual overview. Assessing global opportunities; economic, social - cultural and political – legal environments. Global marketing strategies and mixes. The future of global marketing. Services marketing The nature and classification of services. Setting strategy. The extended marketing mix. Customer satisfaction and relationship building. Service quality models. Module: Financial Accounting (elective) Assessment: Prerequisites: Continuous Assessment: 30% Accounting Level: 2 Examination: 70% Credits: 10 Objectives: To equip the students with the skills necessary to prepare financial statements for organisations for publication in accordance with the current legal and regulatory environment. To develop an understanding of how and why interested stakeholders may use financial statements. Learning Outcomes: On completion of this module students will have acquired the skills to : Prepare financial statements in a form appropriate for use by various interested parties including partnerships and non-group limited companies. Appraise the theoretical and regulatory accounting framework, including current accounting standards. Analyse, present and interpret financial and related information for the benefit of stakeholders. Syllabus: Specialised Accounts Preparation of accounts from incomplete records; partnerships accounts to include goodwill, amalgamations and dissolutions. The Regulatory Framework of Accounting The historical development of accounting practice with reference to the development of accounting standards, legal requirements, stock exchange requirements. Developments towards a conceptual framework of accounting. Statements of principles. Company Accounts Preparation of Financial Statements for limited companies in accordance with the Companies Act 1963 – 1990. Accounting Standards An understanding, both theoretical and practical (where appropriate) of how accounting standards and generally accepted accounting principles (GAAP) impact on the preparation of financial statements at both local and international levels: - Reporting Financial Performance (Presentation of Financial Statements) Accounting for fundamental Errors and Changes in Accounting Policy. Earnings per share Cashflow Statements Stock and Long Term Contacts. (Inventories and Construction Contracts) Post Balance Sheet Events Valuation of Tangible Fixed Assets Accounting for Government Grants Accounting for Research and Development Provisions and Contingencies Leasing cxv International Accounting Standards (IAS’s) An introduction to the function and purpose of International Accounting Standards and the need for and consequences of international harmonisation. Module: Business Economics (elective) Assessment: Prerequisites: Continuous Assessment: 30% Economics Level: 2 Examination: 70% Credits: 10 Objectives: To develop students’ knowledge of economic principles and tools which can be applied in the business environment. To enable students to identify and evaluate the fundamental factors determining market structures. To give students a critical understanding of contemporary economic issues relevant to the marketing industry. Learning Outcomes: Ability to critically analyse and interpret economic and financial data and reports. Awareness of the interrelationship between International economic variables. An understanding of the mechanisms and operation of the key economic variables in the economy. To identify and understand the economic variables which affect both the national economy and international business. Syllabus: The Fundamentals of Managerial Economics The Economics of Effective Management, Understanding Markets, The Time Value of Money, The Use of Marginal Analysis. The Influence of Market Environment on Competitive Strategies The Traditional Approach; Imperfect Competition Explored; The Cournot’s Model; The Stackelberg’s Model; The Kinked Demand Curve; Prisoners Dilemma; An Introduction to collusive Oligopoly. Consumer Motivation And Responses Demand Analysis; Utility Theory; The Effect of a Price Change; attitude towards risk. Economic Growth: Theory and Analysis National income, Irelands integration in Europe, the multiplier, Irish economic growth since the early 1990’s Government Intervention Stabilisation Policy; Functions of Government Intervention National Debt Ireland and national debt, characteristics and implications. Taxation policy Tax policy in Ireland, tax revenue performance in Ireland per sector. Employment Reasons for unemployment policies, which turned around “employment situation” in Ireland, labour market analysis. International Environment cxvi i Implications of EMU, Flexible v Fixed Exchange rates, protection V free trade, performance of world currencies. Environmental Economics Market failure, economics of pollution, evaluation of public policy. Module: Business Research Methods (elective) Assessment: Prerequisites: Continuous Assessment: 30% None Level: 2 Examination: 70% Credits: 10 Objectives: To develop a clear understanding and appreciation of the role and scope of marketing research in business management. To critically evaluate the role of the marketing research process in the development of a marketing strategy To identify and examine developments in global market research Learning Outcomes: To clearly understand the role of marketing research to Irish businesses. To understand the different forms of research. To be able to apply the correct form of research in the correct environment. To be able to carry out basic level of data analysis. To clearly understand the importance of sample population and definition. Syllabus: Introduction to Marketing Research The role of research, the usefulness of research, the benefits of research to the planning process. Understanding the Marketing Research process Clear identification of the role of the process, the sequential nature of the process. Characteristics of quality research Accuracy, relevance, reliability, cost benefit analysis. Forms of Research Primary and Secondary, Qualitative and Quantitative, Exploratory and Conclusive. Primary Research Focus Groups, Observation, Experimentation, Projective Techniques. Survey & Sampling Format, Style, Length, Sample Population, Sample size. Data Analysis Core analytical tools, SPSS, Minitab. Report Writing Skills Clearly answering the research brief, and providing relevant, accurate research. Role of Research in Marketing Planning cxix Module: Business Law (elective) Assessment: Prerequisites: Continuous Assessment: 30% None Level: 2 Examination: 70% Credits: 10 Objectives: To provide students with a knowledge and understanding of the law governing general business areas and transactions such as: legally binding agreements, Labour, Commercial and Tort laws. To enable students to identify potential legal problems that impact the functioning of commercial environments. To familiarise students with the remedies applicable where the law has been breached. Learning Outcomes: On completion of this module students should be able to: Apply the rules and principles of Contract Law to business dealings and appreciate the fundamental role to be played by Labour, Commercial and Tort in the business environment. Syllabus: Contract Law Formation of a binding contract Examine the elements necessary for the formation of a valid contract such as capacity, intention to create legal relations, the concepts of offer, acceptance and consideration. Construction of a contract The procedure for the construction of a valid contract, formal and evidentiary requirements, the issue of mandatory express terms, sources of implied terms, the parole evidence rule, and the validity of exemption and limitation clauses. Invalidity An evaluation of vitiating factors such as mistake, misrepresentation, duress, undue influence, public policy factors – statutory and common law illegalities. Discharge & Remedies An investigation of the methods of contractual discharge and the remedies available in the event of a breach of contract. Commercial and Labour Law Consumer Protection Legislation An introduction to consumer protection law and the relevant legislation in this area – Sale of Goods & Supply of Services Act 1980, the Consumer Information Act 1978 and the Consumer Communities (Unfair Terms in Consumer contracts) Regulation 1995. Hire Purchase and Credit Sales An evaluation of the formalities involved in the formulation of a hire purchase contract and a review of both the Hirers and Lessors obligations and rights. Employment Law Discussion of the essential features of a contract of employment together with implied terms under common law, statutorily implied terms and developments in relation to dismissals, equality, redundancy, health, safety and welfare at work etc… Intellectual Property An evaluation of patents, trademarks and copyright – protection, infringement and remedies. Agency A discussion of the nature of agency, the methods by which agency can be created or terminated, the rights and duties of the principal, agent and third party. The Law of Tort Negligence Evaluation of the concepts of causation and remoteness, duty of care, standard of care and damages. Business Torts Overview of the basic torts that impact the operation of a business – Professional negligence, Nuisance, Trespass, Defamation, Product Liability, Vicarious Liability, Occupiers Liability and Employers Liability. cxxi Module: Computer Applications (elective) Assessment: Continuous Assessment: 50% Prerequisites: Information Technology Level: 2 Examination: 50% Credits: 10 Objectives: To familiarise students with the most commonly used computer applications in business and their distinguishing characteristics. To enable students to identify and select the most appropriate technology to address particular application requirements. To develop students’ practical computing skills and their ability to use a variety of software tools and applications. Learning Outcomes: On completion of this module students will be able to: Show an understanding of the practical design of robust applications with a variety of development tools. Identify and select the most appropriate technology to address particular application requirements. Understand the features of a good business model. Describe various internet technologies, protocols and applications. Demonstrate the skills needed to produce web sites using HTML and a variety of web authoring software. Apply the principles of good web-site design to construct an effective web-site. Explain key e-commerce concepts. Understand the importance of planning and control when developing applications. Syllabus: Introduction to Applications Classification and characteristics of application systems; End user computing-principles and practice. User Interface Design Command driven systems, Menus and form screens; Graphical user interfaces. Practical Data Management Applications File and database structures; basic database modeling and design; Practical development of PC database applications; Query processing; Report generating. Practical Business Modelling Applications Business models-variables and relationships, advanced functions, sensitivity, optimisation and goalseeking analysis, Practical development of model-based applications using spreadsheet tools. Project Management Tools Principles of project management, Use of project management tools to produce network diagrams, PERT analysis, Gantt charts; controlling the project, scheduling resources, costs, report generation. Internet and Web Internet technology and business usage. Designing and Publishing Web Documents with HTML and a WYSIWYG web authoring tool. Other Internet development tools. Web-site design; Internet communications. Electronic commerce on the Internet. cxxi ii Module: Financial Institutions & Regulatory Environment Assessment: Continuous Assessment: 30% Prerequisites: Economics Level: 2 Examination: 70% Credits: 10 Objectives: On completion of this module, students will be competent to: Identify the range of financial institutions and detail their role in the financial sector. Particular emphasis to be placed on the role of the European Central Bank and the Federal Reserve. Examine and comment on the regulatory environment governing the Irish financial services sector with a detailed look at the Irish Financial Services Regulatory Authority (IFSRA) Identify the central issues in general business and company law which have relevance for those working in non-compliance areas of the financial services sector. Evaluate and explain the range of financial products offered to consumer markets. Critically assess stock markets and understand the operation of its trading and settlement system. Develop a critical analysis of the factors causing change in the financial services sector. Learning Outcomes: Upon completion of this course the student will have acquired the skills to: Show a strong understanding of financial services theory. Analyse the role of central banks in financial markets and assess the effects of institutional intervention in an every changing financial market. Critically assess the financial, legal and regulatory environment in place in the financial services industry at present. Syllabus: The Financial Services Structure Identify and critically assess the needs for financial services in the economy, examining the role of financial intermediation and its objectives. Identification of the basic functions and roles of various financial service providers. In depth analysis of the securities and instruments traded in modern day financial markets. A critical examination of the role, supervision and operation of the stock market. A detailed knowledge of the regulatory role of the European Central Bank, the US Federal Reserve the Irish Financial Services Regulatory Authority and the Irish Central Bank. Contract Law Contract Formation – offer, acceptance and consideration Contract Formalities – express terms, implied terms Vitiating Factors – mistake, misrepresentation, duress, illegalities Contract Conclusion – discharge, remedies Company Law Various types of Business Entities – sole-trader, partnership, companies etc. Company Formation – the role of promoters, the contents of the Memorandum of Association and the Articles of Association, off-the-shelve companies Company Finance – capital, shares and debentures Company Officers – the appointment, removal and duties of Directors, the Secretary and the Auditor Company Liquidation – members, creditors and compulsory Financial Institutions in a Changing World An assessment of recent developments and innovations in financial markets and the resulting consequences for financial institutions. Analysis of E-Banking and its consequences with relation to security in banking Mergers and Acquisitions in the Banking Sector Consideration of future consolidation in the European financial services sector, securitisation and globalisation among financial institutions. Financial Services – Case Studies Analysis of noteworthy recent happenings in financial markets, e.g.: Barings Bank, Asian Financial Crisis, AIB- Rusnak Case. cxx v Module: Fund Accounting & Lending Assessment: Continuous Assessment: 30% Prerequisites: Accounting; Economics Level: 2 Examination: 70% Credits: 10 Objectives: To demonstrate an in-depth knowledge of the fundamental principles involved in lending. To exam and identify the differences between personal borrowers and corporate borrowers. To identify and analyse the core concepts involved in fund accounting. To examine the techniques of fund valuation. Learning Outcomes: On completion of this module students will have acquired the skills to: Understand and evaluate the key principles in lending. Display a detailed understanding of the different types of loans offered to both Personal and Corporate borrowers. Demonstrate the skills required to critically analysis a company’s credit position. Understand the structure and core concepts of fund accounting. Apply fund valuation techniques. Syllabus: Lending Principles Identify the concepts and application of credit risk and credit scoring. Examine banking lending principles. Analyse the attributes of good lending: personal lending, CAMPARI, corporate lending, business plans, SWOT analysis, review of financial statements. Personal Borrowers Conducting a detailed appraisal of the personal lending market to include the following products: overdraft: personal loans, term loans, bridging, home loans and credit cards. Analyse assessment criteria, quality and amount of recurring income and the availability of security. This will include special considerations required in the case of minors, professionals, sole traders, partnerships, trustees and clubs. Corporate Borrowers Examine the legal and regulatory environment pertaining to corporate borrowers (borrowing powers of the company). Identifying facilities sought by corporate borrowers: funding of expansion plans, acquisitions and purchase of fixed assets. Analysing lending products: term loans, secured facilities including debentures and mortgages. Understanding working capital finance: leasing, hire purchase, invoice discounting, factoring and stock loans. Introduction to Fund Accounting Examining the fundamental principles of fund accounting: introduction to investment funds, the industry fund structure, parties to a fund and types of investment funds, Understanding the importance of Net Asset Value. Examining the types controls in place. Identifying the regulators in the industry, to include an overview of specific regulations. Fund Valuation Recap of relevant accounting principles to include accounting for investments. Examining fund valuation techniques. Analysing the impact of corporate actions, income and expenses and paid-in share capital. cxx vii Module: Organisational Behaviour Assessment: Continuous Assessment: 30% Prerequisites: Business Communications Level: 2 Examination: 70% Credits: 10 Objectives: To examine the relationship between factors that influence the behaviour of individuals in organisational and management practices. To critically appraise theories of group dynamics and behaviour in organisations. To evaluate how organisational behavioural factors contribute to business performance. To consider the future developments that may occur in an OB context. Learning Outcomes: To have a firm understanding of individual behaviour at work. To be able to apply group theories to a work situation in order to improve performance. To have the ability to assess organisational factors that influence behaviour. To recognise that OB is a dynamic area of management. Syllabus: Introduction to Organisational Behaviour Definitions Overview Reading Content. Individual Behaviour Perception Personality Motivation Learning Stress. Group Behaviour Group Development Roles & Behaviour Group Effectiveness Teams Decision-making Conflict Power & Politics. Organisational Behaviour Effects of structure on behaviour Work design Culture. Module: Criminal Law Assessment: Continuous Assessment 30% Prerequisites: None Level: 2 Examination: 70% Credits: 10 Objectives: To provide students with a foundation in all the core concepts, notions and ideas that underpin Ireland’s criminal code To familiarise students with the particular crimes that impact the functioning of a commercial environment To acquaint students with current issues under debate and discussion in the field of corporate criminal liability. Learning Outcomes: Understand the nature of criminal law, and the ingredients required to prosecute a person for the commission of a crime Identify the key defences that may be claimed when a person is charged with committing a crime Appreciate the operation and function of the criminal courts in Ireland, and the procedure for the prosecution of a criminal offence Recognise the distinction between the different categories of criminal offences Be aware of the particular types of crime that affect the functioning of commercial concerns, including the possible liability of company officers, agents, servants, and well as the issue of corporate liability Syllabus: Criminal Liability Nature of a crime – summary offences & indictable offences, ingredients of a crime, actus reus & mens rea, acts of omission, causation, burden of proof, standard of proof, crimes of strict liability, common law offences, statutory offences Criminal Defences – infancy, insanity, automatism, intoxication, mistake, duress, necessity, selfdefence, diplomatic immunity, entrapment Criminal Procedure Criminal Law Courts – original and appellate jurisdiction, District Criminal Court, Circuit Criminal Court, Central Criminal Court, Special Criminal Court, Court Criminal Appeal, Supreme Court – de novo hearings, appeals on points of law, appeals on conviction, appeals on sentence Summary prosecution procedure, indictable prosecution procedure – arrest, preliminary examination, book of evidence, arraignment, bail, jury, evidence under oath, rules of evidence Fair Procedures – presumption of innocence, right against self-incrimination, right to silence, right to legal representation, exclusion of illegally/unconstitutionally obtained evidence, rule against double jeopardy Legal Remedies – fines & imprisonment, probation & binding to the peace, community service orders, forfeiture, compensation orders, enforcement orders Categories of Offences – fatal offences, non-fatal offences, public order offences, offences of a public nature Degrees of Participation in a Crime Criminal Law Act 1997 – assisting & inciting, complicity, accessories before the fact, accessories after the fact cxxi x Inchoate Offences – attempt, conspiracy & incitement, impossibility, abandonment Property Related Offences Criminal Justice (Theft & Fraud Offences) Act 2001 – theft, deception, fraud, making off without payment, false accounting, unlawful use of a computer, suppression of documents, forgery, burglary, robbery, possession, handling & money-laundering, counterfeiting Blackmail, extortion, false pretences, fraudulent conversion, criminal damage, embezzlement, arson, unauthorised accessing of data Investigation of offences, search warrants, forfeiture, concealing, restitution Corporate Crimes Corporate liability – defining corporate crime, assessing the harm, public perceptions, measurement and regulation, liability, controlling mind theory, organisational theory, where the corporation is the victim, corporations unable to commit particular crimes, employees acting contrary to instructions, punishment of companies Concept of vicarious liability, absolute offences, the delegation principle, constitutional limits Corporate liability – civil remedies, constitutional rights, health & safety regulation & manslaughter, employment law offences, employment of refugees, money-laundering, environmental offences Company law offences – statutory offences, directors & officers duties, fraudulent trading, reckless trading & insider dealing, disqualification, criminal obligations pursuant to the Company Law Enforcement Act 2001, regulatory offences, competition offences, computer mis-use Module: Programming & Web Development Assessment: Continuous Assessment: 50% Prerequisite: Information Technology Level: 2 Examination: 50% Credits: 10 Objectives: To investigate Internet services and explore their use. To investigate front and back end processing of web-based forms To explore the issues surrounding, and methods of, good web site design. To introduce fundamental programming concepts. To introduce algorithms and explore methods of algorithm development. To merge the web and programming technologies in providing client-side validation Learning Outcomes: On completion of this module students will be able to: Show an understanding of web-page design techniques. Demonstrate good web-site management practices. Explain basic programming terminology. Demonstrate an ability to construct algorithms for simple programming problems. Describe the evolution of programming languages and the World-Wide Web. Use a modern programming environment at a basic level. Evaluate differences in various approaches to programming and web-site design. Syllabus: The Internet and the Web History of the Internet and the World-Wide Web; Internet services and Protocols; Client Server Architecture; Browser Software; Search Engines Creating a Web Page Web Authoring with HTML and a WYSIWYG web authoring tool. Simple tags; changing fonts, colours and sizes; general layout of a web page; using text editors to create a web page; using highlevel software to produce web pages; creating tables and layers; adding images and image maps. Creating a Web Site File Management; Links; Effective Navigation; Accessibility; organizing resources; site management facilities in high-level software; using style sheets and templates; Optimising the Site with meta data. Front End Form Design Introduction to Algorithms Definition; simplification; top-down and bottom-up construction; stepwise refinement; backward derivation; flowcharts and pseudocode. Basic Programming Concepts Variables; Constants; Assignment statements; Input/Output, Decision Structures and Loops Flow of Control Sequence of execution; creating several paths with decisions; Boolean expressions and basic operators; diverging and converging; repeating steps (loops); ensuring completion; guards. Programming Languages cxx xi History; Procedural languages (Pascal, C, etc.); Object-Oriented Languages (C++, Java, etc.); fourth generation (e.g. SQL) and Application Macros. Programming Environments Compilers and interpreters; using a modern compiler; debugging and testing; saving programs; creating executable files. Programming in a Web Page Introduction to JavaScript; using simple Forms; basic data validation through Javascript. User Interaction, Form Validation. Module: Business Strategy Assessment: Continuous Assessment: 30% Prerequisites Management Year: 3 Examination: 70% Credits: 10 Objectives: To develop a firm comprehension of the role of strategy and policy in the success of business organisations. To equip students to critically evaluate and review existing theories, concepts and practices in strategic management. To develop in students mastery in the application of strategic business models to real and simulated business scenarios. To develop diagnostic and analytical skills in policy development and the application of strategy in business organisations. Learning Outcomes: On completion of this module students will be able to: Demonstrate detailed knowledge of the nature of strategy and its importance in an organisational context. Communicate a holistic comprehension of the core principles of strategic management. Demonstrate mastery of environmental analysis. Apply appropriate strategic business models to organisational scenarios. Exercise appropriate judgement in the selection of suitable competitive strategies for organisational success. Demonstrate a firm understanding of the importance of strategic development, strategic intent, purpose and culture in determining organisational effectiveness . Syllabus: Introduction to Strategy Defining the strategic management process. Missions, objectives and plans. Nature and importance of corporate strategy. Themes and concepts of strategic decision making. Environmental analysis Defining and analysing legal, political, economical, and technological factors. Defining and analysing social, cultural, demographics factors. Utilising Porter’s diamond and five forces model. Evaluating industrial attractiveness. Competitor analysis Competitive positioning. Assessing and evaluating competitors. Competitor Intelligence. Role of information technology in competitor analysis. Hyper-competition. Internal appraisal. Conducting resource and capability audits. Tangible, intangible and human resources. Core competencies. Linking strategy with internal structure. Utilising S.W.O.T. analysis, value chain analysis, cost drivers analysis, and core competencies analysis for appraisal. Assessing and developing critical success factors. cxx xiii Strategy Development. Corporate governance, organisational culture, patterns of strategic development, punctuated equilibrium, intended/realised strategies, types of strategic development. Strategic Choices Corporate level strategies; corporate parenting. Assessing fundamental strategies options, generic strategic options, and competitive strategies options. Choice of offensive and defensive strategies. Finding strategic fit. Utilising business portfolio matrices and P.I.M.S. analysis. Understanding alliances and joint ventures options, mergers and acquisitions options, and global strategies. Strategic Implementation and Evaluation. Applying the implementation framework. Assessing different approaches to strategy evaluation, (suitability, acceptability, feasibility), Monitoring and control. Change Management (nature and importance of change, Lewin’s model of change, successful change programmes.) Module: European Business (Core) Assessment: Continuous Assessment: 30% Prerequisites: None Level: 3 Examination: 70% Credits: 10 Objectives: To develop a clear understanding and appreciation for the challenges which companies face in operating in the international business environment. To evaluate the role of the various international organisations and their role in promoting world trade. To identify and critically analyse the selection criteria for identifying suitable overseas markets. To examine the formation and implications of the enlarged European union. Learning Outcomes: To obtain an in-depth knowledge of the current state of international trade flows. To have an appreciation of the key drivers of globalisation and the organisations which influence its direction. To provide an understanding of the key challenges which businesses face in operating in the international business environment. Syllabus: Introduction to International Trade Examination of the current state of international business, and the trade performance of developing and developed nations. Motives of International Business Examination and analysis of the key drivers in international business. Globalisation from an economic and political perspective. International Organisations The structure of the international marketplace. An examination of the key international organisations and the role in the international business environment. Examination of the economic impact of an enlarged European Union. Selection criteria for identifying suitable overseas markets Overview of the key forces in international business, socio-economic and economic forces, financial and competitive forces, labour and legal forces. Deciding on which markets to enter: market selection Examination of the methodology in market screening and selection. International Marketing Market entry strategies, Marketing strategy implications of Globalisation, Hollensen IMS model, Matrix analysis. Market Entry & Ownership Strategies Export-based methods, Non-equity methods, Equity methods. International product and pricing strategy cxx xv Product strategy, Factors affecting pricing strategy, Standardisation Vs Differentiation. International logistics & distribution management Channel flows and direction, obtaining intermediary commitment, Channel design decisions. Module: Human Resource Management (Core) Assessment: Continuous Assessment: 30% Prerequisites: Management Level: 3 Examination: 70% Credits: 10 Objectives: To develop an understanding of the basic principles behind the management of human resources in organisations. To provide an insight into the importance of the human resource management function within organisations and to appreciate the various critical issues facing human resources management within organisations. To critically evaluate prevailing concepts and techniques relevant to the management of human resources in organisations. To develop a human resource perspective in the students with respect to the management of people in organisations. Learning Outcomes: Explain the differences between traditional Personnel and HRM. Comment on the importance of strategic HR from a National and Organisational Perspective. Examine the relationships between business components and HR planning. Understand the importance of individual differences and group behaviour in the workplace. Comment on the importance and practical issues involved in Human Resource Planning. Develop a job specification and be aware of how to conduct a job interview. Manage a professional recruitment and selection project. Understand the importance of effective training and development as part of the induction process. Describe the main methods of managing performance at work. Know the main characteristics of reward systems at work. Describe what is meant by managing diversity in the workplace. Have a thorough grounding in modern HRM practices. Develop a comprehension of the legal aspects of HRM. Syllabus: HRM Fundamentals Defining HRM and personnel management. Strategic approach to HRM. Organisational aspects of HRM Organisational development, People & jobs within the organisation. Organisational structure. Organisational culture. Organisational politics. Organisational communications. Information technology & HRM. Behaviour aspects of HRM Individuals and groups behaviour. Stress & decision-making. Negotiation.Conflict resolution. Management of change. Resourcing aspects of HRM Strategic aspects. Recruitment. Selection. Dismissal. Training and Development aspects of HRM cxx xvii Strategic importance of training. Fundamentals of training and learning. Management development. Competence appraisal. Performance aspects of HRM Fundamental understanding of performance. Management of performance. Appraisal of performance. Grievance and discipline. Pay aspects of HRM Strategic approach. Job evaluation. Motivation and incentives. Systems of payment. Legal aspects of HRM Irish perspectives. EU perspectives. HRM ethics. Module: Financial Reporting (elective) Assessment: Continuous Assessment: 30% Prerequisites: Financial Accounting Level: 3 Examination: 70% Credits: 10 Objectives: To build on previous financial accounting studies with a greater emphasis on the theoretical foundations of accounting practice and the development of alternative systems of financial reporting. To develop strong skills in the preparation and presentation of financial statements for external reporting. To familiarise students with current and potential future developments in financial reporting and regulation on both national and international levels. Learning Outcomes: On completion of this module students will have acquired the skills to demonstrate: Competence in the preparation and presentation of financial statements at an advanced level in accordance with generally accepted accounting practice and current professional and legal requirements. Ability to analyse and interpret financial statements and recognise their limitations. Ability to critically appraise current accounting practice including reference to capital maintenance theory and asset valuation. Awareness of the international dimension to financial accounting and the associated variances in accounting practices. Syllabus: Financial Statements Preparation and presentation of financial statements in accordance with generally accepted accounting practice (GAAP) to include an understanding of the rationale for current accounting standards. The application of the statements to practical situations. Supplementary financial information issued with financial statements e.g. Operating & Financial Review. Consolidated Financial Statements Preparation of consolidated accounts involving one or more subsidiaries and/or associated companies. Incorporating fair values and goodwill into business combinations. Income and Value Measurements Problems of profit measurement and alternative approaches. Review of historical cost convention and capital maintenance concepts. Principles of Revenue Recognition. Accounting for price changes and inflation. Valuation of assets. Interpretation of Accounts Advanced aspects of the preparation and interpretation of accounts, cash flow statements and related reports including the implication of current reporting standards. Regulatory Environment The development and status of the local and international Regulatory Framework including International Accounting Standards. Comparative accounting systems. cxx xix Developments in Accounting Environmental and Social responsibility accounting issues. Current developments in accounting theory and practice including ethical considerations. Module: Company Law (elective) Assessment: Continuous Assessment: 30% Prerequisites: None Level: 3 Examination: 70% Credits: 10 Objectives: To provide a fundamental understanding of the legislation and court decisions which have laid the foundations of company law in Ireland. To familiarise the students with key areas of company law that affect the functioning of a commercial environment. To focus on key areas of change and proposed legislative reforms. To enable students to identify key problem areas that may impact upon them in future employment. Learning Outcomes: On completion of this module, students should be able to: Appreciate and critically assess the significant role that Company Law has to play in the business environment in relation to Directors, Auditors, Insider Dealing, Capital Maintenance and Winding-up. Appreciate the role that Corporate Governance has in the modern business environment. Syllabus: Introduction History of Company Law until 1900, Twentieth Century Developments, Types of Company, Irish Company Law and European Law, The EU Directives. The Formation of a Company Promoters and Prospectuses, Registration, Memorandum and Articles of Association, Re-registration of Private Company as Public Limited Company, Companies incorporated outside Ireland. The Capacity of the Company The Objects Clause, Ultra Vires Contracts. Separate Legal Personality The rule in Salomon’s case, Disregarding Separate Legal Personality, Agreement, The role of the Courts and the Legislature. Corporate Governance The Directors, The Secretary, Transactions between Directors and the Company, Duties of Directors at Common Law, Directors’ Statutory Duties, Directors’ Duties on Insolvency. Crimes by a Company – Insider dealing, fraudulent trading, reckless trading, misfeasance. Statutory Obligations and Reporting Meetings, The books of Account, Annual Reporting Requirements, The Annual Return, Auditors. Shares Membership and types of Shares, Transferability and Restrictions, Pre-emption rights, Share Purchase Agreements, Shareholders’ Remedies, The Rule in Foss v Harbottle. Borrowing cxli Debentures and Charges, Registration of Charges, Enforcing Security, Receiverships, Appointment of a Receiver, Duties of a Receiver. Liquidations Voluntary and Compulsory Liquidations, Powers and Duties of the Liquidator, Distribution. Examinerships and Investigations The Purpose of the Legislation, The Powers of Examiners, Arrangements and Reconstructions, Investigation. Module: Services Marketing & Management (elective) Assessment: Continuous Assessment: 30% Prerequisites: Marketing Level: 3 Examination: 30% Credits: 10 Objectives: To develop a clear understanding and appreciation of the role played by services marketing in marketing strategy formulation and implementation. To critically evaluate services marketing models and their implications for marketing management. To develop a framework for utilising services marketing to create a competitive advantage. To evaluate developments in services strategies and consumer trends and how these developments affect marketing organisations. Learning Outcomes: On completion of this module, students will be able to: Analyse and apply services marketing processes to marketing strategy. Explain the nature of core services models and concepts and their implications for marketing decisions. Identify and apply the major influences that impact the behaviour of customers when purchasing a service. Discuss the empirical findings in the area of services marketing research and practice. Syllabus: Introduction to Service Marketing The Irish, European and Global Service Economy; The Role of Services in the Modern Economy; The Regulatory Environment of Services, Characteristics of Services, Defining and Classifying Services. Understanding the Service Experience Service Consumer Information Acquisition Activities; Perceived Risk in Service Consumption; the Three Stage Model of Service Consumer Behaviour; Service Market Research, The Servuction System Model. Service Design The Dangers of Verbalisation; Service Blueprinting; Service Measures; Service Process; Service Evidence; Micro and Macro Blueprints. Services Marketing Mix External Marketing, Internal and Interactive Marketing; the People Element of Service Production and Delivery; Services Human Resources; The Service Marketing Communications Programme, Servicescape design. Service Quality Technical and Functional Quality; PBZ 5 Gap Model; Servqual and Servperf, Monitoring and Measuring Quality Variances; Service Quality Indicators in Various Service Sectors. Managing Service Operations Facility Layout and Design, Options for Queuing, Traffic Flows and Bottlenecks; Managing Capacity and Demand. cxlii i Delivering Services Performance Management; Unconditional Service Guarantees; Monitoring and Evaluating the Service, Dealing with Customers Disconfirmation. Strategic Service Management The Service Profit Chain; The Winning Wheels of Services; Multi-site Growth Options for the Service Organisation; Internalisation of Services, Repositioning through Structural Reconfiguration. Module: Consumer Behaviour (elective) Assessment: Continuous Assessment: 30% Prerequisites: Marketing Level: 3 Examination: 70% Credits: 10 Objectives: To develop a clear understanding and appreciation of the role of the behavioural sciences in marketing strategy formulation and implementation. To critically evaluate consumer decision-making processes and their implications for marketing management. To develop a framework of the principal individual and group forces driving consumer behaviour in different situations. To evaluate developments in consumerism, consumer rights and consumer law and how these developments affect marketing organisations. Learning Outcomes: To analyse and apply the consumer’s decision-making and their implications for business strategy. To explain the nature of high and low involvement products/services and their implications for business decisions. To identify and apply the major influences that impact on the purchase decisions and their implications for strategic development. Syllabus: Introduction to Consumer Behaviour The behavioural sciences, behavioural aspects of marketing, The relationship between consumer behaviour and marketing strategy, models of consumer behaviour. The Consumer as a Decision-Maker The importance of understanding how consumers make consumption decisions, high and low involvement decisions, decision-making processes (DMP) including needs/wants recognition, information search, evaluation of alternatives, purchasing/purchasing processes (including direct marketing), and post-purchase evaluation. Individual influences on Consumer Behaviour Perception: selection, organisation, and interpretation of marketing stimuli, the sensory system, perceived risk and risk reduction strategies. Learning (processing information): learning theories, categorisation, prior knowledge, extraction. Motivation, Ability and Opportunity: motivation theories, affects on motivation, affects on ability, affects on opportunity. Attitude formation and change: defining attitudes, attitude theories, methods of changing attitudes. Group influences on Consumer Behaviour Reference Groups and Social Influence: sources of reference group influence, normative group influence, informational group influence. Social Class: social classifications, the role of social class in determining consumer behaviour, consumption patterns of specific social classes. Age, Gender and Household Influences on Consumer Behaviour: the affect of age and gender on consumer behaviour, household decision-making, changing trends in household structure and consumption. cxlv Regional, Ethnic and Religious Influences: regions around the world, ethnicity and it’s affect on consumer behaviour, the role of religion. Psychographics (Values, Personality and Life-styles): value systems in the East and the West, value measurement, personality theories, the affect of personality on consumer behaviour, life-style analysis. The Adoption and Diffusion of Innovations Defining innovations, how consumers adopt innovations, diffusing innovations through a market, affecting the shape of the diffusion curve Consumer Welfare Consumer Law, consumerism and consumer rights, consumer protection groups, deviant consumer behaviour. Module: Information Systems Management (elective) Assessment: Continuous Assessment: 30% Prerequisites: Information Technology Degree Level: 3 Examination: 70% Credits: 10 Objectives: To explore strategic management issues in the information function. To examine the strategic planning process for information and to consider and evaluate approaches to the formulation of information strategy. To develop understanding of the major issues that arise in the context of managing the information function, accompanied by a critical appreciation of the wider dimensions of an information management policy. To equip students to critically evaluate information issues and recommend strategically viable solutions in a variety of business contexts. Learning Outcomes: On completion of this module, students will be able to: Understand and evaluate strategic applications of information systems and technology. Appreciate how information systems and technology can provide competitive advantage. Explain the strategic planning process for information and evaluate approaches to the formulation of information strategy. Demonstrate a critical appreciation of the major issues that arise in the context of managing the information function, and informed insights into wider dimensions of an information policy. Critically evaluate a range of information issues and recommend strategically viable solutions in a variety of business contexts. Syllabus: Information as a Strategic Resource The nature and use of management information. Data organisation issues; Problems of data fragmentation and isolation. The data administration function; Data warehousing and data mining concepts. Information in the Competitive Environment Evolution of information systems usage. Obtaining competitive advantage from Information Systems and Technology. IT and business improvement philosophies; Business process re-engineering; IT and competitive forces. E.Commerce and E.Business Evolution of EDI and E.Commerce.Enabling technologies (Internet, VAN’s, etc) E.Business concepts and implementation. Strategic Information Systems The strategic role of information systems. Systems to lower costs; Systems to support managers; Customer-focused systems; Inter-organisational systems. Strategic Planning for Information Systems cxlv ii Information strategy in the wider business context; Linking information strategy to business strategy. Generic information strategies; Components of an information strategy; Strategy formulation and implementation. Information Value and IS Investment IS cost dynamics; Budgeting approaches; Investment appraisal methods; Financing alternatives. Strategies for managing and allocating IS/IT costs. Organising and Managing the Information Function Locating the information function. Centralised and distributed structures; Internal organisation of the IS function. Commercialising the IS organisation. Managing user-controlled computing. IT Product and Service Sourcing Review of internal and external sources; The procurement process; Selection and acquisition methods and criteria. Outsourcing as a resourcing strategy. Facilities management concepts and issues. Security Policy and Contingency Planning Managing IT security; Risk analysis and risk management. Specifying and implementing controls. Contingency planning and disaster recovery. Legal issues, including privacy and data protection, copyright and piracy, health and safety. Managing Technological Change Human factors in IS management. Positive and negative perceptions; Dealing with fear and uncertainty; Sponsoring change; Ethical issues. Module: Database Design & Development (elective) Level:3 Assessment: Continuous Assessment: 50% Examination: 50% Prerequisites: Information Systems, Computer Applications Credits: 10 Objectives: To identify and evaluate the role of database applications in business organisations. To examine the most commonly used methods and techniques for database design and development. To develop the ability and confidence to critically analyse data storage and management requirements and issues and to devise appropriate database solutions. To develop practical skills in database design and development. Learning Outcomes: On completion of this module, students should be able to: Identify and evaluate the role of database applications in business organisations. Demonstrate familiarity with, and the ability to apply, commonly used methods and techniques for database design and development. Review and analyse data storage and management requirements and issues and to devise appropriate database solutions covering a variety of business contexts. Demonstrate significant practical skills in designing database structures and developing and demonstrating working database applications. Syllabus: Introduction The nature and use of database applications in business. Concepts of data independence, Data structure, entities and relationships. Evolution of database technology. Data as a corporate resource Data organisation and management. The data administration function, Creative views of data. Data warehousing and data mining concepts Database Structures Hierarchical, Network and Relational databases Active and passive data dictionaries. Relational Databases The relational model, Objects, domains and relations, Relational data integrity, Relational operators, Structured query language, Query processing. Data Analysis and Design Logical and physical design; Functional dependencies; Data normalisation; Entity-relationship modelling. Distributed Databases Distributed Databases concepts, horizontal, vertical and hybrid fragmentation, homogeneous, heterogeneous and federated approaches. cxli x Transaction Processing Concurrency, Transaction Logs, Recovery Algorithms, Security, Integrity. Practical Database Applications Database creation, updating, management, querying and reporting. Module: Management Accounting (elective) Assessment: Continuous Assessment: 30% Prerequisites: Business Finance Level: 3 Examination: 70% Credits: 10 Objectives: To develop understanding of the nature and role of management accounting information. To enable students to process, apply, assess and present relevant information for planning, control and decision-making using appropriate management accounting techniques. To provide a thorough appreciation of the role of management accounting in a modern business environment, encompassing traditional and modern approaches, and evaluating their strengths and weaknesses. To consider the implications of modern management philosophies and their management accounting implications. Learning Outcomes: On completion of this module, students will have the necessary skills to: Display a detailed understanding of management accounting techniques as applied in manufacturing, service and non-profit scenarios. Apply Management Accounting techniques in a modern environment. Provide information to assist senior management in planning, control and decision making. Syllabus: Introduction to Management Accounting The role of the Management Accountant (traditionally and now). Modern Developments and the Management Accountants Response The goals of World Class Manufacturing. The Management Accounting implications of modern management philosophies such as Material Requirement Planning; Just in Time Manufacturing; Total Quality Management; Strategic Management Accounting; Activity Based Management; Theory of Constraints. Modern accounting techniques such as: Activity Based Costing; Backflush Cost Accounting; Throughput Accounting; Life Cycle Costing. Decision Making The use of CVP Analysis in decision-making. Relevant costing / opportunity cost approach in decision making. Techniques used to overcome risk and uncertainty: probability; decision trees; linear programming. Techniques available in investment appraisal Accounting Control Systems The significance of budgets. Modern approaches to budgeting: Zero Based Budgeting, Activity Based Budgeting. The use of the Learning Curve. The role of computer based models in budgeting. Risk and uncertainty in budgeting. Standard Costing and Variance Analysis Traditional and advanced approaches to variances: mix & yield variances; planning & operational variances. Interpretation of variances. Impact of WCM approaches on variance analysis. Pricing Different approaches to pricing. Factors that influence price. The impact of price/demand relationship and firm’s objectives in determining price. cli Performance Measurement Evaluation of the different quantitative measures of performance. Financial and Non-financial and Quantative and Qualitative measures of performance in manufacturing service and non-profit sectors. Transfer Pricing The objectives of transfer pricing. Different approaches to calculating transfer prices. Implications of limiting factors. Behavioural and motivational issues. Role of Information Technology in Management Accounting Evaluate and assess how IT can improve the work of the Management Accountant. Module: Training & Development Assessment: Continuous Assessment: 30% Prerequisites: Organisational Behaviour Level: 3 Examination: 70% Credits: 10 Objectives: To enable students to understand the macro, micro and individual importance of training and HRD. To allow students to be aware of how training and HRD blends with the overall HRM process. To provide students with the knowledge required to design a systematic training cycle. To foster an understanding of Total Quality Management within the training function. To brief students with a practical insight into contemporary developments in Training & HRD. To build on core management skills learned in other modules from this course. Learning Outcomes: On completion of this module students should be able to: Have a clear understanding of the strategic importance of training and HRD. Understand how training and HRD are aligned to the overall HRM process. Design a systematic training cycle. Practically apply the techniques required in the design development and evaluation of systematic training. Syllabus: Training & Development in Ireland: The Macro-Economic Perspective An historical overview Government Reports The Galvin Report The Culliton Report Industrial Training – IBEC Reports State Policy on Training & Development. Anco and FAS. Strategic People Development: The Organisational Perspective Definitions of Training Development Education Learning HRD Levels of investment in training in Irish Organisations. Barriers & Facilitators to HRD The costs & benefits of Training Why Training & Development are important to organisations Business Strategies, HRD and HRD Training and Development Policies. The Individual Perspective Learning Principles Conditions for learning cliii Motivation towards self-development Interest Personality Meaningfulness of the material Individual Life Cycles and Training. The Training Cycle Design of a systematic training cycle Training Needs Analysis Selection of Training method Implementation Evaluation. Training Needs Analysis Definition of ITN/TNA The 3 Levels of TNA – Organisational, Occupational & Individual. Sources of data for TNA Distinguishing Training Needs from Training ‘wants’ Relating Training and Development to Business objectives. Selecting Training Methods Review of methods Strengths & Weaknesses of each method Selecting the most appropriate method. Design of a Training plan QA 58/01 – The National Training Authority Quality Assurance Standard Objective setting Performance, Conditions & Standards Planning Review Mechanisms Continuous improvement in training. Implementation of Training: The Subject. The Trainer. The Audience. The Venue. Evaluation of Training Evaluation methods. Kirkpatrick evaluation cycle. Transfer of learning to the workplace. Contemporary perspectives on reviewing and evaluation of training. Quality Management in Training & Development Principles of TQM. TQM in Training. The EFQM Business Excellence Model. The Irish Business Excellence Model. Quality Standards in the UK and Ireland for HRD. Investors in People (UK). Excellence Through People - The Irish Quality Standard for HRD. The Future of Human Resource Development The Learning Organisation. New Training methods. Coaching and mentoring Counselling. Career Development Computer based training. Continuing new trends in Management Development clv Module: Employee Relations & the Law Assessment: Continuous Assessment 30% Prerequisites: Business Law Level : 3 Examination: 70% Credits: 10 Objectives: To provide students with an understanding of the fields of Employee/Industrial Relations in Ireland. To enable students to be aware of the previous and current trends in ER/IR in Ireland. To enable students to clearly locate the field of E/IR within the wider contexts of Human Resource Management and general Management (including in particular Strategic Management) To give students an appreciation and understanding of the real-life contexts of E/I practices. Learning Outcomes: On completion of this module students should be able to: Have an understanding of the field of comparative industrial relations. Have a thorough grounding in the key elements of Irish Employment Law Have a clear understanding the legal aspects of the Employment Relationship. Understand the place of negotiation within E/IR. Develop analytical, management and interactive skills in E/IR. Syllabus: Introduction to Industrial Relations Definitions. The key players – Employees, Workers' Groups, Employers and Government. Perspectives on the Employment Relationship Development of IR theories. HRM, Employee Relations and Industrial Relations Employee Relations and Industrial Relations in Ireland. The practical application of IR. Conflict and its Resolution Definition and Nature of Conflict in the Workplace Strategies for Handling Conflict Trade Unions Definitions. Aims and objectives of trade unions. Irish Trade Unions an historical view. Employer Organisations The Main Employer Organisations. Defining their functions and objectives. Internal organisation of IBEC. Employment Relations and Industrial Relations: Management and Human Resource Management Sources of Employee and Industrial Relations policies in the firm. Industrial Relations Strategies Union/Non-union: issue of union recognition. The Employment Relationship in Legal Context The need for a legal framework Regulation & Resolution. The Irish Constitution. Statute Law Common Law European Law Relating sources specifically to Employment Law Collective Legislation in Industrial Relations Explaining the need for legislative framework. Overview of Collective Labour Law. Trade Union Law - EU Directive on Information & Consultation Trade Disputes Trade Union Acts. The IR Act 1990. Individual Employment Law (Contract of Employment) To compare a contract of and for service. Implied terms in an employment contract. Writing an employment contract. Remedies for solving contractual disputes. The Terms of Employment Act, 1994 Payment of Wages Holiday entitlements Implied terms in contracts of employment. Remedies Employment Equality Law Maternity leave- Maternity Protection Act 2001, Paternity Leave, Parental leave, Adoptive Leave Act, 1995, Carers leave Act 2001 Anti- Discrimination (Pay) Act, 1974 - Minimum Wages legislation Protection of Employees (Part time) Employment Act 2001 Employment Equality Act, 1998 Equal Status Act 2000, European Commission’s Framework Strategy on Gender Equality Work Programme 2001. Remedies under legislation Law of Dismissal Circumstances for Termination Unfair Dismissals Act 1977 & 1993 Those exempt from legislative protection Dismissal for misconduct, incapability, incompetence, lack of qualification, illegalities Common law action for wrongful dismissal Industrial Actions Remedies Redundancy Redundancy Payment Acts 1967-1990 clvii Protection of Employment Act, 1977 Legal reasons for redundancy Remedies Health & Safety at Work Health, Safety and Welfare at Work Act, 1989 Responsibilities of the employer Responsibilities of the employee Duties of care in common law Duties under legislation Workplace Stress & Harassment The Organisation of Working Time Act 1997 Remedies The Institutions of Employment/Industrial Relations Labour Relations Commission. Rights Commissioners. Equality Officers. Employment Equality agency. Employee Appeals Tribunal. Labour Court. Joint Labour Committees and Councils. Collective Bargaining Definition. History of Collective Bargaining. The impact of Collective Bargaining in Ireland. The Move towards Partnership in Ireland. Comparative Industrial Relations European Trends Liberal Collectivism Corporatism Bargained Corporatism Joint Procedures Defining. Disciplinary Procedures. Grievance Procedures Negotiations within Industrial Relations Introduction. A Model of Strategic Negotiations. Distributive and Integrative Issues. Forcing, Fostering and Escape. Choosing and maintaining a Bargaining position. The ability to compromise. Practical Negotiation Tactics. Module: Treasury & Risk Management Assessment: Continuous Assessment: 30% Prerequisites: Fund Accounting & Lending, Financial Institutions & Regulatory Environment Level: 3 Examination: 70% Credits: 10 Objectives: To demonstrate an in-depth knowledge of the theoretical and practical skills in managing risk. To identify and examine models used in risk management techniques. To familiarise students with current and potential future developments in treasury regulation on both national and international levels. To identify and examine a range of treasury management strategies. Learning Outcomes: On completion of this module, students will be competent to: Demonstrate a detailed knowledge and application of the techniques, to manage interest rate and foreign exchange exposures. Demonstrate a detailed understanding of the role and operation of cash management within Treasury management. Evaluate and comment critically on current trends within the treasury function and on developments within a broader context of economic and financial affairs. Develop a strong understanding of risk measurement techniques and their applications in the context of risk management. Demonstrate the skills required to assess and value currency and interest rate swaps. Syllabus: Understanding the Concept of Risk Identify and evaluate the role of risk management, understanding the relationship between risk and return and diversifiable and non-diversifiable risk. Examine the treasury department as a profit/cost centre, considering treasury products and the management of risk. Detailed review of risk measurement techniques (including VaR). Yield Curve Dynamics Display a detailed knowledge of Liquidity Preference Theory, understanding market segmentation and the practical operation of the bond markets. Defining Exposures Examine and critically assess interest rate and foreign exchange exposures incorporating a detailed review of cash management techniques, analysing and managing currency volatility and evaluating credit risk exposure. Techniques for Managing Interest Rate Exposure Evaluate and appraise the relative merits and demerits of the interest rate parity relationship, the design evaluation and assessment of interest rate swaps, swaptions, caps, floors, collars, forward rate agreements fractions and futures contracts. Techniques for Managing Foreign Exchange Exposure Identify and critically assess the role and application of foreign exchange risk management. Demonstrate a strong proficiency in the comprehension and application of forward exchange quotes, clix the design and use of forward contracts, currency options, currency swaps, and valuation of currency swaps. Display a detailed understanding of option pricing theory. Techniques for Managing the Cash Cycle Demonstrate a detailed assessment and application of models used to illustrate cash management techniques including the Miller-Orr Model and the Baumol model. Describe and critically evaluate the use of probabilistic models, call deposit accounts, note issuance facilities and certificates of deposit. Efficiency of Strategy and Compliance Requirements A detailed study of the range of Treasury Management strategies and a critical evaluation of the regulatory environment, considering money laundering, SFA requirements, E-commerce and relevant accounting standards. Module: Investor Research & Analysis Assessment: Continuous Assessment: 30% Prerequisites: Fund Accounting & Lending, Financial Institutions & Regulatory Environment Level: 3 Examination: 70% Credits: 10 Objectives: Identify and understand the mechanisms of security markets. To familiarise students with current and potential future developments in security regulation on both national and international levels. Use research methodologies to calculate, evaluate and present financial information. Identify and evaluate the factors, which affect the performance of securities. Learning Outcomes: On completion of this module students will have acquired the skills to: Identify and critically evaluate the different types of securities. Provide the detailed analytical skills essential to analysing each type of financial security. Examine and assess European and US security market regulation. Evaluate and explain the key challenges in managing securities. Design and implement a methodology for conducting research and analysis on investment securities. Display a detailed practical knowledge of the futures and options markets. Syllabus: Securities Markets Identify and explain the role of the major securities markets and understanding the detailed operation of the bond, equity, derivative, and currency markets. Identify and assess the range of security market products and services offered by financial institutions. Securities Regulation Detail the major body of law that governs the securities industry in Europe and the US. Comprehend the laws governing registration of securities, corporate reporting, investment companies, and investment advisors. Regulation on investment limits and types of investments permitted in funds. Investment Analysis An in depth review of portfolio planning, arbitrage opportunities and understanding the role and process of investment research and analysis, research methodology, sources of research analysis, an understanding of the role of client relationship management and portfolio management. Investment Analysis of Bond markets Identify and assess the critical factors affecting bond prices and yield curves, and an examination of the relationship between coupon rates and the pricing of bonds, convertible prices, credit sensitiveness, accrued interest, redemption yields, credit spread, call dates, new issues and managing bond portfolios. Investment Analysis of Equity markets Identify and assess the critical factors affecting stock prices, building on earlier studies on fundamental analysis and an in-depth analysis and application of investment ratios. An examination of the applications of technical analysis in the equity markets, identifying sources of research, implications of efficient market theory, types of share price information, analysing different market clxi trends, market psychology, share dealing and a review of the operations of equity fund management. Investment Analysis of Derivative markets Identify sources of research for derivative markets. The design and operation of interest rate option positions and swaps. Examining the operation of commodity market trading. Investment Analysis of currency markets Identify and assess the critical factors affecting the currency markets, identifying the major currencies and currency trends, currency spreads, types of orders, rollovers, interest policies, an overview of the operations of risk management, a detailed examination of the role of forward and future contracts and sources of currency market research. A critical examination and evaluation of the applications of technical analysis for the currency markets and the use and validity of currency forecasting models. Investor Research Techniques Identifying and classifying data, examining sampling techniques, evaluation of data statistics, examining the use of regression analysis and “goodness of fit” in data collection and application, examining the use of data to forecast the interrelationship between variables, presentation of data results in a form suitable for publication. Module: Commercial Law Assessment: Continuous Assessment: 30% Prerequisites Business Law Level: 3 Examination: 70% Credits: 10 Objectives: To enable students to gain a comprehensive understanding of the leading legal issues that influence the functioning of any commercial environment, as well as managerial decision-making To familiarise them with the key areas of law that will impact their future roles as employees and employers To make them aware of the wider global legal issues/constraints that may affect the operation of business in Ireland Learning Outcomes: Identify the legal obligations placed upon the retail sector in relation to the safety of goods as well as advertising, marketing & sales Appreciate the complex legal regulation of credit transactions from the perspective of both the customer and the business Be aware of the issue of ownership and infringement of intellectual property rights Be familiar with the emerging laws and regulations formulated for the IT and e-business environment Provide an overview of the main elements of both Irish and European employment legislation, which are relevant to managing people Recognise the complex legal rules that govern competition policy, insurance and insolvency Comprehend the role and advantages of commercial arbitration in resolving certain types of disputes Syllabus: Introduction Overview of the history and nature of commercial law – historical development –modern influences – dispute resolution mechanisms – introductory analysis of insolvency procedures from the presentation of the petition to completion of the insolvency process – introductory analysis of the substantive and procedural aspects of both Irish competition policy and insurance Consumer Law Analysis of consumer protection legislation including Sale of Goods Act, Consumer Information Act & misleading advertising regulations, EU Directive on Unfair Contract Terms, Distance Marketing Directive 1999, Distance Selling Directive 1997, & European Communities (Protection of Consumers in Respect of Contracts Made by Means of Distance Communication) Regulations 2001, Package Holiday and Travel Trade Act 1995 Liability for Defective Products Act Exemption and limitation clauses & their applicability in consumer contracts The role of the Ombudsman and the Director of Consumer Affairs, the adjudication machinery invoked where a dispute arises, as well as the various remedies available Law of Credit & Security Evaluation of the legal relationships arising from credit operations, and the factors that influence the choice of security instruments, including: Personal Credit: credit, loans and borrowing, Consumer Credit Act 1995, Credit Reference Agencies, signing credit & hire purchase agreements, termination and default clxii i Corporate Credit: security interests – legal and equitable mortgages, real securities, retention of title clauses, lien, pledges, charges, debentures, guarantees and indemnities, insolvency, negotiable instruments (bills of exchange, cheques) Intellectual Property Law Nature of Intellectual Property Rights: ownership, protection/registration, infringement, licences, defences and remedies – case study analysis of particular rights IT Law Contract issues – particularly electronic contracts, privacy policy statements, hardware and software contracts, including licensing issues, Electronic Commerce Directive 2000, Electronic Signatures Directive 2000, Electronic Commerce Act 2000, Data Protection IT issues in the Workplace – employers duties, risks for employees of misuse of e-mail/internet, monitoring employee internet usage, creating a usage policy, health & safety legislation implications IT Crime – Hacking and Deliberate Viruses - control of the internet – dismissal, vicarious liability and employer control and monitoring of IT resources Penalties – enforcement orders, & search and seizure orders Employment Law Nature of employment contracts – terms and conditions of employment – redundancy - statutory protection - health & safety at work – workplace stress & harassment, remedies - collective legislation – trade union law. Module: Research Project Year: 3 Assessment: Continuous Assessment 100% Prerequisites: All BA2 subjects Credits: 10 Objectives: To develop critical, analytical and interpersonal skills that prepare students to become active business professionals. To assess the student’s ability to apply their knowledge thus far and to demonstrate independence and originality when planning and organising a large project over an extended period of time. To encourage students to be creatively and critically receptive and responsive to new ideas and to develop towards their full academic potential. To afford students the opportunity to competently evaluate, select and apply appropriate research methodologies in the investigation of a contemporary area of Marketing and/or Event Management. Learning Outcomes: On completion of this module students will be able to: Demonstrate advanced capacity to manage a project from the research brief stage to the oral presentation of findings stage. Demonstrate advanced capacity for independent research. Display understanding of the essential facts, concepts, principles and theories relating to marketing and event management and their relationship to one another. Succinctly present rational and reasoned arguments that address a given problem. Manage a significant project with resource and time constraints. Demonstrate the ability to learn independently and transfer knowledge into unfamiliar situations in a spirit of critical enquiry. Present oral findings and recommendations of the project to an invited audience of industry experts . Note: Specific project related objectives may require discussion and negotiation between supervisor and student. Project Overview: 1. A series of final year project seminars will be held during the first five weeks of the academic year. These support seminars will address practical research problems: - Identifying and defining a workable research question. - Advanced methods for literature reviews. - Methods for gathering primary data. - Techniques for organising and analysing primary data. - Presentation of research findings. These seminars will review the core material covered at BA2 Marketing Research in order to ensure all students are optimally prepared to commence the Research Project. The structure of the seminars will address the following areas, in sequential order: Session One: Revision of core research principles and processes clxv Conducting Literature Reviews Relevant data sources Session Two: Research Philosophies and strategies Qualitative Research Approaches Quantitative Research Approaches Session Three: Questionnaire Design Conducting Interviews Sampling Process Session Four: Data Analysis Techniques SPSS and use of statistical packages Session Five: Effective Project Management Microsoft Project Time Management 2. Students will be provided with a Research Project Manual containing guidelines on all key areas addressed at the five-week seminar series. 3. Students will then have a two-week preparation period to develop a research brief (Min 1000 – 1500 Max words). This will comprise of a short report in which the student must show that initial work has begun on the project. In particular, the project brief must contain the following information: o Topic/Title under investigation. o Research approach. o What research tools will be used (i.e. methodology to be employed). o A brief list of sources and/or selected academic writings relevant to the topic. This will be presented to the project co-ordinator for review and subsequent discussion with a panel of supervisors. Requirements: An acceptable final year research project should be an ordered critical exposition, which affords evidence of reasoning power and knowledge of the relevant literature, in an approved marketing and/or event management area. Particular emphasis will be placed on applied research methods. In year 2 of the programme, student will have had exposure to pivotal research methods during the Marketing Research module. Course work on this module has a strong application focus. Assessment: The final completed project will be a written submission of between 12,000 and 15,000 words, excluding the bibliography and appendices. The final year research project carries the same examinable weighting as a single subject course. The completed submission will carry 75% of the mark. The examiners’ assessment of the project work and the written submission will be based on a variety of features. These include: The standard of presentation. The adequacy of the literature review and research methodology (as appropriate to the particular project). The extent to which the stated aims of the project have been satisfied, taking account of the overall difficulty of the material that has been tackled. The ability to manage time and make progress without excessively detailed guidance from the supervisor. The capacity that has been shown for independent work. A student undertaking the final year research project is required to demonstrate: A high level of understanding of the area relevant to the topic. The capacity to research and analyse marketing and/or event management related material. The ability to use research tools and skills. The ability to synthesise and present the results of the research in a coherent and comprehensive form. All supervisors will use a standardised marking scheme as follows: (75% weighting) Research Brief 10% This component of the project assesses appropriate sources of information initially consulted, development of primary objectives and awareness of scope and limitations of methods used. Project Management 10% The overall ability of the student to conduct a research project successfully given resource and time constraints, and the ability to report progress to supervisor regularly. Research Design & Analysis 30% The extent of the student’s background research and overall understanding of the project subject area; the quality of the student’s analysis. Critical Analysis 25% Ability to synthesis and refine ideas and critically reflect on theories and models employed . Conclusion & Recommendations 25% Are conclusions/solutions logically derived and supported by analysis undertaken. Project Supervision: At the commencement of the project, the supervisor shall assist the student in establishing a timescale for the various stages of the project. The supervisor should also guide the student through each stage of the project and should advise the student on any difficulties he/she may experience. The student should also be regularly updated by the supervisor on their adherence to deadlines . It is expected that appointed supervisor will: Assess project brief and check acceptability of research topic. This involves checking that the project is realistic, manageable in size, ethically acceptable and within the ability of the student. The idea must also have the potential to be developed into a project which could reasonably be expected at final year degree level. Inform the student of the validity, and the consequent acceptance/rejection of the research brief. Correct and/or redirect the student. After each meeting with the student, record progress in particular: clxv ii The extent to which the required work was completed. Progress expected before the next meeting. As the project approaches completion ensure that each student is fully aware and on track to meet all necessary deadlines APPENDIX 9 MOODLE – AN OVERVIEW clxi x DBS MOODLE STUDENT INFORMATION Student User Guide DBS MOODLE: student.dbs.ie DBS MOODLE help: moodleadmin@dbs.ie Phone: 4177573 CONTENT INTRODUCTION......................................................................................................... 172 ENTERING DBS MOODLE ....................................................................................... 173 SETTING UP YOUR EMAIL ..................................................................................... 173 MOODLE PROFILE....................................... ERROR! BOOKMARK NOT DEFINED. VIEWING DOCUMENTS IN DBS MOODLE ............... ERROR! BOOKMARK NOT DEFINED. DBS MOODLE ENVIRONMENT ................. ERROR! BOOKMARK NOT DEFINED. COURSE CATEGORIES .............................................. ERROR! BOOKMARK NOT DEFINED. SEARCH COURSE BOX .............................................. ERROR! BOOKMARK NOT DEFINED. ENROLMENT KEY ..................................................... ERROR! BOOKMARK NOT DEFINED. ENTERING AS A GUEST ............................................. ERROR! BOOKMARK NOT DEFINED. COURSE ENVIRONMENT ........................... ERROR! BOOKMARK NOT DEFINED. BASIC NAVIGATION .................................................. ERROR! BOOKMARK NOT DEFINED. BREADCRUMBS MENU .............................................. ERROR! BOOKMARK NOT DEFINED. COURSE PAGE .......................................................... ERROR! BOOKMARK NOT DEFINED. Course Code.................................................................Error! Bookmark not defined. User name ....................................................................Error! Bookmark not defined. Topics ...........................................................................Error! Bookmark not defined. Blocks ...........................................................................Error! Bookmark not defined. PRINTING LECTURE NOTES..................... ERROR! BOOKMARK NOT DEFINED. PRINTING SLIDES IN MS POWERPOINT .................... ERROR! BOOKMARK NOT DEFINED. CODE OF PRACTICE FOR ALL USERS OF MOODLE ..... ERROR! BOOKMARK NOT DEFINED. Personal Profile ...........................................................Error! Bookmark not defined. Legal and Ethical Issues ..............................................Error! Bookmark not defined. FAQ ................................................................... ERROR! BOOKMARK NOT DEFINED. clxx i Introduction DBS Moodle is the Dublin Business School student website designed to provide you with a range of course material which will enhance and support your learning experience with DBS. You can access Moodle from any computer with Internet access. Moodle can be viewed using any browser such as Internet Explorer or Mozilla Firefox. To download files you will need to have the relevant software on your computer. If you do not have the required software on your computer you can download it from the software vendor. The links to the vendor sites are on the front page of Moodle. The course assumes that you have at least a basic knowledge of how to use a computer including using input devices like a mouse and a keyboard. In addition, it is assumed that you are familiar with your web browser and navigating between pages on the internet or an intranet. All users of DBS Moodle are bound by DBS Moodle Code of Practice and the DBS website terms and conditions by visiting or using the DBS Moodle Site, you agree to be legally bound by and comply with its terms Entering DBS Moodle Go to www.dbs.ie and click on Current Students. This will take you to the Student Intranet Alternatively, you can go directly to DBS Moodle by typing in the DBS Moodle website Current Students address: student.dbs.edu (note do not type www) The first time you enter DBS Moodle you will be asked to create your own log-in account. In order to do this you must have a DBS email account set up first. Once you have done this you can continue to log in to DBS Moodle by creating your own login. You can access a free DBS email account on the DBS student Intranet. Click on this link to set up your email account and follow the steps on the following page to set up your email account. 173 Setting up your Email From the Student E-mail Login panel select Student E-mail Login In the Sign in section click in the Windows Live ID input box and enter your (i) username: StudentNumber@ mydbs.ie (ii) password: date of birth in this format dd/mm/yyyy including the forward slash between the date month and year Example: Student number is 1010101 Date of birth is 12/04/1985 Then your username (Windows Live ID) is 1010101@mydbs.ie and your password is 12/04/1985 If you are a first time user then you will be required to fill in your account information as shown below. 174 Next enter the code below to authenticate your account Now you are set up with a DBS Student email account 175 Go to the Student Intranet and click on the link to Moodle. When in Moodle click on Create a New Account Fill out your account information as shown below: Enter your student number as your username You may choose your own password, but make it something that y You will remember easily, you MUST enter your DBS student email address for your email address, Moodle will not accept anything else 176 177 APPENDIX 10 PRE – REQUISITE MAPS 178 HETAC BA (Hons) in Business Studies Pre-Requisite Map Year 1 (All Core) Year 2 Year 3 Accounting (core) AC181 Financial Accounting (elective) AC281 Financial Reporting (elective) AC382 Economics (core) EC181 Business Finance (core) AC284 Management Accounting (elective) AC387 Business Maths & Research Techniques (core) QT181 Business Economics (elective) EC281 Information Technology (core) IS181 Information Systems (core) IS281 Database Design & Development (elective) IS383 Introduction to Business & Marketing (core) BM183 Computer Applications (elective) IS282 Human Resource Management (core) BM382 Business Communications (core) BM182 Management (core) BM281 Business Strategy (core) BM381 Business Research Methods (elective) MK284 Project (Core) BM385 Marketing Principles (core) MK281 Consumer Behaviour (elective) MK386 Information Systems Management (elective) IS381 Services Marketing & Management (elective) MK381 Business Law (elective) LW285 Company Law (elective) LW383 European Business (core) BM383 6 Modules Required 6 Core Modules 6 Modules Required 4 Core and 2 Elective Key: 6 Modules Required 4 Core and 2 Elective This module is a Pre-requisite for the module on the next level (Elective) Elective Module Shown above are lists of modules & codes for each level. Some modules at levels 2 & 3 have specific ‘pre-requisite’ modules at previous levels. A Pre-requisite module must be completed successfully (passed) before the relevant module at the next level can be taken. Arrows indicate these links. HETAC BA (Hons) in Business Studies (Law Stream) Pre-Requisite Map Year 1 (All Core) Year 2 Year 3 Accounting (core) AC181 Business Finance (core) AC284 Company Law (core) LW383 Economics (core) EC181 Business Law (core) LW285 Commercial Law (core) LW382 Business Communications (core) BM182 Management (core) BM281 Business Strategy (core) BM381 Introduction to Business & Marketing (core) BM183 Criminal Law (core) LW284 Human Resource Management (core) BM382 Information Technology (core) IS181 Information Systems (core) IS281 European Business (core) BM383 Business Maths & Research Techniques (core) QT181 Marketing Principles (core) MK281 Project (core) BM385 6 Modules 6 Core 6 Modules 6 Core 6 Modules 6 Core Key: This module is a Pre-requisite for the module on the next level Shown above are lists of modules & codes for each level. Some modules at levels 2 & 3 have specific ‘pre-requisite’ modules at previous levels. A Pre-requisite module must be completed successfully (passed) before the relevant module at the next level can be taken. Arrows indicate these links. HETAC BA (Hons) in Business Studies (Financial Services Stream) Pre-Requisite Map Year 1 (All Core) Year 2 (All Core) Year 3 (All Core) Business Communications BM182 Management (core) BM281 Business Strategy (core) BM381 Accounting AC181 Business Finance (core) AC284 Human Resource Management (core) BM382 Fund Accounting & Lending (core) AC285 Treasury & Risk Management (core) AC385 Business Maths & Research Techniques QT181 Financial Institutions & Regulatory Environment (core) AC286 Investor Research & Analysis (core) AC389 Information Technology IS181 Information Systems (core) IS281 European Business (core) BM383 Introduction to Business & Marketing BM183 Marketing Principles (core) MK281 Project (core) BM385 Key: This module is a Pre-requisite for the module on the next level 6 Modules 6 Core 6 Modules 6 Core Economics EC181 Shown above are lists of modules & codes for each level. Some modules at levels 2 & 3 have specific ‘pre-requisite’ modules at previous levels. A Pre-requisite module must be completed successfully (passed) before the relevant module at the next level can be taken. 6 Modules 6 Core Arrows indicate these links. HETAC BA (Hons) in Business Studies (HRM Stream) Pre-Requisite Map Year 1 (All Core) Year 2 (All Core) Year 3 (All Core) Accounting (core) AC181 Business Law (core) LW285 Employee Relations and the Law (core) LW381 Economics (core) EC181 Business Finance (core) AC284 Human Resource Management (core) BM382 Business Communications (core) BM182 Management (core) BM281 Business Strategy (core) BM381 Business Maths & Research Techniques (core) QT181 Organisational Behaviour (core) BM282 Training & Development (core) BM386 Introduction to Business & Marketing (core) BM183 Marketing Principles (core) MK281 European Business (core) BM383 Information Technology (core) IS181 Information Systems (core) IS281 Project (core) BM385 Key: This module is a Pre-requisite for the module on the next level 6 Core Modules 6 Core Modules Shown above are lists of modules & codes for each level. Some modules at levels 2 & 3 have specific ‘pre-requisite’ modules at previous levels. A Pre-requisite module must be completed successfully (passed) before the relevant module at the next level can be taken. 6 Core Modules Arrows indicate these links. HETAC BA Business Studies (Information Systems Stream) Pre-Requisite Map Year 1 (All Core) Year 2 Year 3 Accounting (core) AC181 Business Finance (core) AC284 European Business (core) BM383 Economics (core) EC181 Marketing Principles (core) MK281 Business Communications (core) BM182 Management (core) BM281 Introduction to Business & Marketing (core) BM183 Human Resource Management (core) BM382 Business Policy (core) BM381 Information Systems (core) IS281 Database Design & Development (elective) IS383 Information Technology (core) IS182 Computer Applications (elective) IS282 IS Project (elective) BM385 Business Maths & Research Techniques (core) QT181 Programming & Web Development (elective) IS284 Information Management (elective) IS381 6 Modules Required 6 Core 6 Modules Required 4 Core and 2 Elective 6 Modules Required 3 Core and 3 Elective Key: This module is a Pre-requisite for the module on the next level Shown above are lists of modules & codes for each level. Some modules at levels 2 & 3 have specific ‘pre-requisite’ modules at previous levels. A Pre-requisite module must be completed successfully (passed) before the relevant module at the next level can be taken. Arrows indicate these links. APPENDIX 11 MAP OF DUBLIN BUSINESS SCHOOL LOCATIONS DBS is city centre based with our main campus building situated on Aungier Street, behind St Stephens Green Shopping Centre. Please refer to the Map for the location of our other buildings. Buses servicing Aungier Street directly are 16, 16A, 19, 19A, 65, 65B, 83 or 122. All Bus, DART, Luas and Rail routes service the city centre with terminals close to the College . Room Schedule Legend: AS: 13/14 Aungier Street BL: Bow Lane (Door Code 4131) SWS: 34/35 South William Street (Door Code 7216P) DS: 19/22 Dame Street (Door Code 1295) BSA: 6/9 Balfe Street Block A (Door Code 5130*) BSB: 6/9 Balfe Street Block B (Door Code 5130*) 185