PRACTICAL INFORMATION Transportation Before you leave your country, you have to be and will be responsible for making all travel connections, any customs declarations when entering the country and the contents of your own wardrobe, technical equipments that you may have or need to bring along for your public presentations. PLEASE OBSERVE THE UTMOST SAFETY PRECAUTIONS AT ALL TIMES. Passports, money, travelers’ checks, debit cards, credit cards and all other identity cards should be secured in separate inside pockets and/or money belts strapped to yourself. Please do not leave valuables in your hotel room except when there is a safe provided for secure deposit either in your room or at the hotel reception counter. MAP Singapore map indicating places of interest are available and complimentary / free at Singapore Changi Airport’s arrival hall and tourist information counters throughout the city or in most hotels. The organisers will be providing a copy of the Singapore Map in the Information Kit that will be handed out to participants staying in the Royal@Queens hotel or at the arrival in ASEF on the 24th in the morning for other participants. TRANSPORT IN SINGAPORE There are various modes of public transport in Singapore, namely, Mass Rapid Transit (MRT), Light Rail Transit (LRT), bus and taxis / cabs. You may access the website (http://www.smrt.com.sg/main/index.asp) for more information. 1. MASS RAPIT TRANSIT (MRT) The MRT (Mass Rapid Transit) and LRT (Light Rail Transit) are inexpensive, easy-to-use and reliable modes of transportation in Singapore. There is a host of ticketing schemes based on stored value smartcards to suit a wide variety of needs. From standard tickets for one-time travel to tourist pass, and student and senior citizen concession pass. A stored value card termed as EZ-link card amounting to Singapore Dollars $30 will be provided by the organisers to all participants for your local travel during the Art Camp in Singapore. You can use it to enter and exit the MRT and even buses at discounted prices. The card costs S$15, including S$7 of stored value and S$3 refundable deposit. You can top up your EZ-link card at any TransitLink Ticket Office, General Ticketing Machines (GTMs) or Add Value Machines (AVMs) in the MRT stations or bus interchanges. The minimum top-up value is S$10, while the maximum stored value allowed is S$100. PRACTICAL INFORMATION Transportation You may top up your card using cash or NETS. If you pay with cash at GTMs, please use the exact amount as no change will be issued. A $1 deposit is required and is refundable at GTMs or the Passenger Service Centre at your alighting station. AVMs accept only payment by NETS. Please refer to the below map for the MRT lines or access the url at http://www.smrt.com.sg/trains/network_map.asp 2. BUS Buses connect various corners of Singapore. You can use your EZ-link card or pay cash for all bus rides. If you are using cash and are unclear about the fare stage system, please ask the driver for the fare to your destination. Please be prepared with sufficient change. Payment with the EZ-link card is the easiest method. You just have to tap your card against the proximity reader at the bus entrance and tap the card again at the exit. The fare amount will be deducted from your card. Kindly monitor the balance in your card and ensure that you top up the card at your own expenses when the amount of S$30 provided has been fully utilised. PRACTICAL INFORMATION Transportation 3. TAXI Cabs in Singapore use meters to charge for the fare for each ride and are reasonably priced. The price range for the different cab companies in Singapore are as follows: NO. DETAILS AMOUNT 1 Flag down rate for 1st kilometre and less S$2.80 to S$3.20 2 Incremental rate per 210 to 385 metres and less/more $0.10 to S$0.30 3 Booking fee for calling a cab via phone, on-line or text messages $2.50 to advance booking of at least half hour $16 4 Peak hours premium / surcharge 35% of total metered fare (Monday to Saturday - 7 to 9.30am and 5 to 8pm and not applicable on public holiday ) 5 Midnight surcharge 50% of total metered fare (11.30pm to 6am) 6 Central Business District (CBD) surcharge $3 (Monday to Saturday - 5pm to Midnight) 7 Public Holiday surcharge $1 (From 6pm eve of public holiday to 12 midnight of public holiday) 8 Electronic Road Pricing surcharge 9 Administrative charge for payment via credit and charge card 10 Administrative charge for payment via NETS 11 Every trip starting from Changi Airport As shown on upper display of the In-Vehicle unit at the front top right hand side of the cab 10% of total metered fare S$0.30 on top of total metered fare - Friday to Sunday – 5pm to Midnight S$5 - All other times S$3 12 Every trip starting from Seletar Airport S$3 13 Every trip starting from Singapore Expo Centre S$2 PRACTICAL INFORMATION Transportation The fare sheet on the side windows of the back passenger seats will also provide the above information. The fare payable upon arrival at your destination will be clearly shown on the meter. If you have any issues or questions, please feel free to clarify with the cab driver. For more details on the various fares and surcharges or to call for cabs, please refer to the below: 1 Comfort Transportation Pte Ltd , CityCab Pte Ltd Address : 383, Sin Ming Drive Singapore 575717 Tel : 6555 1188 Fax : 6552 4125 E-mail : feedback@cdgtaxi.com.sg http://www.comfort-transportation.com.sg/main.asp 2 SMRT Taxis Pte Ltd Address : 60, Woodlands Industrial Park E4 Singapore 757705 Tel : 6369 0111 Fax : 6369 3639 E-mail : taxisfeedback@smrt.com.sg http://www.smrt.com.sg/main/index.asp 3 Trans-Cab Services Pte Ltd Address : 58, Defu Lane 1 Singapore 539498 Tel : 6287 6666 Fax : 6287 7764 Email : transcab@singnet.com.sg http://www.transcabservices.com.sg 4 Premier Taxis Pte Ltd Address : No 14 Chang Charn Road, Singapore 159642 Tel : 6476 8880 (For Feedback) Fax : 6473 9339 Email : feedback@premiertaxi.com (For Feedback) http://www.premiertaxi.com 5 Smart Automobile Pte Ltd Address : 39, Tampines St 92, #01-01 Singapore 528883 Tel : 6485 7700 Fax : 6485 7711 Email : feedback@smartcab.com.sg http://www.smartcab.com.sg 6 Prime Car Rental & Taxi Services Pte Ltd Address : 5, Benoi Place Singapore 629926 Tel : 6898 2000 Fax : 6862 2628 Email : primecar@singnet.com.sg PRACTICAL INFORMATION Money Matters and Time MONEY MATTERS The unit of Singapore currency is the Singapore Dollar (SGD or S$). Moneychangers can be found everywhere, especially in tourist areas such as Orchard Road, Chinatown, Bugis Street, etc. Travellers Checks are accepted by leading banks, hotels, and stores. International credit cards such as VISA, MasterCard, American Express, JCB, and Diners Club are also accepted at major establishments and many others. Automatic Teller Machines (ATMs) can easily be found all over the island, and they generally accept VISA / MasterCard as well as PLUS and Cirrus ATM cards. TIPPING Tipping is not a common practice in Singapore. Most hotels and restaurants already levy a 10% service charge on the bill and a 7% Goods & Services Tax. EXCHANGE RATE 1 Chinese Yuan (CNY) 1 Bulgaria Leva (BGN) 1 Czech Koruna (CZK) 1 Estonia Kroon (EEK) 1 Euro 1 Great Britain Pound (GBP) 1 Hong Kong Dollar (HKD) 1 Indonesian Rupiah (IDR) 1 India Rupees (IPR) 1 Japanese Yen (JPY) 1 Korean Won (KRW) 1 Malaysian Ringgit (MYR) 1 Pakistan Ruppes (PKR) 1 Philippines Pesos (PHP) 1 Thai Bhat (THB) 1 US Dollars (USD) 1 Vietnamese Dong (VND) = 0.19871 Singapore Dollar (SGD) = 1.09485 SGD = 0.09023 SGD = 0.13619 SGD = 2.13135 SGD = 2.69828 SGD = 0.17452 SGD = 0.0001476 SGD = 0.0313655 SGD = 0.01273 SGD = 0.001325 SGD = 0.41966 SGD = 0.0190134 SGD = 0.0296810 SGD = 0.04102 SGD = 1.36519 SGD = 0.00008353 SGD TIME Singapore time is GMT +8 hours, without Daylight Saving Time. PRACTICAL INFORMATION Telecommunications, Language & Internet Access TELECOMMUNICATIONS All Singapore phone numbers have eight digits. Mobile phone numbers start with ‘9’ or ‘8’ while fixed land line numbers start with ‘6’. Country code for Singapore is 65. There are two mobile phone networks (GSM900 and GSM1800) and three mobile telephone service providers (Singtel, M1, and Starhub). To make international calls, the access codes are: 001, 013, or 019 for Singtel 002 or 021 for M1 008 or 018 for Starhub Public payphones operated by credit card and/or stored-value phonecards can be used to make both local and international calls. Stored-value phonecards can be purchased from post offices, 7-Eleven stores and other retail outlets. Prepaid SIM cards are available from the three main service providers. Just bring your own GSM 900 or GSM 1800 mobile phone. The cheapest pre-paid SIM card costs around $10 and can be purchased at convenience stores such as 7-Eleven or at mobile phone shops, which are not difficult to find in most parts of Singapore. As a result of a law recently passed in Singapore, all purchases of pre-paid SIM cards must be registered, so have your passport on hand. A local phone call costs between 5-25 cents per minute, whereas each local text message (SMS) costs about 5 cents (international SMS cost about 15-25 cents). LANGUAGE The primary languages of Singapore are English, Mandarin, Malay, Tamil and Hindu. There are mainly 4 major groups of people in Singapore, namely, Chinese, Malay, Indian, Eurasian and others. INTERNET ACCESS There is free 24 hours internet access the Royal@Queens and Albert Court Hotel. Alternatively, the National Library offers free wireless connection. If your laptop or PDA is equipped with a wireless network card, you can enjoy this facility. Public libraries all over the island also offer cheap Internet access. Some other free or cheap wireless internet connections are increasingly common at fast-food restaurants like McDonalds or Burger King. For contact details of Internet cafes, please call: 1900 777 7777 for CitySearch. PRACTICAL INFORMATION Electricity, Water, Food, Medical, Attire & Embassies ELECTRICITY Electricity - Singapore voltage is 220-240 volts AC, 50 cycles per second. The power plugs in use in Singapore are of the three-pin, square-shaped type. WATER Tap water is safe for drinking. You may also boil the water or buy bottled water. MEALS/RESTAURANTS Singapore is a food paradise with many cuisines from all over the world. You can do it in group and order dishes to share with the others at the table. Through this, you will be able to discover the diversity of Singapore cuisine! ATTIRE The climate of Singapore is tropical; mainly hot and humid with rain at times throughout the whole year. Light, natural fabrics for example, cotton are best for staying cool. A sun hat or baseball cap is another extremely useful item to take with you. Generally, Singaporeans tend to dress informally (mostly in modern contemporary style) except for office wear, business meetings and functions or in formal setting occasions. MEDICAL CONCERNS Please BRING along your medicines that you regularly take with you. If you are sick, please contact the organisers or you could go to any nearby hospitals or clinics. (Please note: In order not to get lost, please take a name card of the hotel you are staying in always with you). In event of any emergencies, you may also seek for help from your Embassy or Consulate in Singapore. The telephone numbers are as follows: EMBASSIES Telephone Number Bulgaria China Czech Republic Germany India Indonesia Ireland Japan Pakistan Philippines Thailand The Netherlands (Dutch) UK (British Embassy) Vietnam + 65- 6737-1111 + 65-6471-2117 / +65-6479-3250 + 65-6332-2378 + 65-6533-6002 + 65- 6737-6777 + 65-6737-7422 + 65-6238-7616 + 65-6235-8855 + 65-6737-6988 + 65- 6737-3977 + 65-6737-2158 + 65-6737-1155 + 65-6424-4200 + 65-6468-3747 Last but not least, please keep the organisers’ mobile phone numbers with you at all times for any events queries or emergency contact. This kit contains the most current information available at the time of printing.