Shotech America Business Plan Shotech America, the future leader of the North American e-marketing and e-communication industry Last updated: July, 2006 Shotech America. Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. DISCLAIMER This BUSINESS PLAN has been prepared by Shotech America (hereafter referred to as “the Company”), and contains confidential information. It is being delivered to select parties who have expressed interest in providing financing to the Company. The sole purpose of this memorandum is to help recipients decide whether to investigate this opportunity in depth, with a view to submitting a proposal to finance. While the information herein has been developed by the Company and is believed to be accurate, the Company expressly disclaims any and all liability for the representations or warranties, expressed or implied, contained in this business plan or for any omission of information. In addition, the Company is not responsible for any other written or oral communication transmitted or made available to a prospective financier excepting only those particular representations and warranties which may form a part of a written agreement to finance, if, as, and when, an agreement is executed, and subject to the limitations and restrictions as may be specified in such an agreement. NOTICE This business plan shall not be copied, reproduced or distributed to others at any time for any reason whatsoever without the prior written consent of the Company. It has been delivered to prospective financiers for informational purposes only and upon the express understanding that they will use it only for the purpose set forth herein. Upon request, the recipient will promptly return or destroy all material received from the Company (including this information package and related analysis), without retaining any copies thereof. In furnishing this information package, the Company undertakes no obligation to provide the recipient with access to additional information. FINANCIAL NOTE The projected financial information presented herein is unaudited and has been based on assumptions regarding future events. It is expected that as the Company refines its operating policies and strategic relationships operating cost structure and growth rate will be greatly affected. The projection is a work in progress and potential investors and partners will receive updated versions of the projection as it progresses at the discretion of the Company. Actual events will likely differ from the assumptions that have been used, and the projected financial information will change. Based on the revenue model incorporated in this projection, Management is confident that the provision of data protection services is a sustainable business model with positive benefits to the Company, Management, employees, and partners. The Company reserves the right to request the return of the Business Plan at any time. Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. CONTACT: SHOTECH AMERICA, INC. 515 CONSUMERS ROAD, SUITE 405 TORONTO, ONTARIO M2J 4Z2 CANADA TEL 416 750 4002, FAX 416 750 8802 WWW.SHOTECH.COM Shotech America Online Marketing CONTENTS EXECUTIVE SUMMARY .......................................................................................................................................... 3 BUSINESS HISTORY .............................................................................................................................................. 5 ABOUT SHOTECH KOREA ...................................................................................................................................... 5 THE EXECUTIVE TEAM ........................................................................................................................................... 5 ACHIEVEMENTS .................................................................................................................................................... 6 CUSTOMERS......................................................................................................................................................... 6 SHOTECH’S FUTURE ............................................................................................................................................. 6 MYLINKER AND PRODUCT STRATEGY..................................................................................................................... 7 HOW THE SHOTECH ENGINE WORKS ..................................................................................................................... 7 COMPETITIVE ADVANTAGES .................................................................................................................................. 8 PRODUCT DEVELOPMENT SCHEDULE ..................................................................................................................... 9 CORPORATE APPLICATIONS .................................................................................................................................. 9 MARKET OPPORTUNITIES.................................................................................................................................... 11 MARKET VALIDATION ........................................................................................................................................... 11 ADVERTISING .................................................................................................................................................. 11 E-COMMERCE ................................................................................................................................................. 11 INTERNAL COMMUNICATIONS SPENDING ........................................................................................................... 12 COMPETITION ..................................................................................................................................................... 13 UNMATCHABLE BUSINESS CASE OF MYLINKER: CHOSUN.COM ............................................................................ 13 BUSINESS MODEL AND DEVELOPMENT PLAN ....................................................................................................... 14 SALES STRATEGY ............................................................................................................................................... 14 PRICING STRATEGY ............................................................................................................................................ 15 SALES TARGET BY SECTOR ................................................................................................................................. 15 TARGET INDUSTRIES FOR MYLINKER ENTERPRISE AND SELF-SERVE ASP SERVICES ........................................... 15 TARGET PARTNERS AND ALLIANCES FOR MYLINKER ASP SERVICES ................................................................... 16 TARGET EYEBALLS FOR MYLINKER ASP SERVICES............................................................................................ 16 SHOTECH AMERICA TEAM ................................................................................................................................... 18 MANAGEMENT TEAM AND KEY TECHNICAL STAFF ................................................................................................. 18 THE ADVISORY BOARD........................................................................................................................................ 18 ORGANIZATIONAL STRUCTURE ............................................................................................................................ 18 FINANCIAL PROJECTION ..................................................................................................................................... 19 REVENUE FORECAST .......................................................................................................................................... 19 PROJECTED REVENUE ASSUMPTIONS BY FOCUS MARKET ..................................................................................... 20 Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 1 COST OF SALES ASSUMPTIONS ........................................................................................................................... 20 EXIT STRATEGY.................................................................................................................................................. 22 POTENTIAL ACQUIRERS....................................................................................................................................... 22 APPENDICES ...................................................................................................................................................... 23 APPENDIX A: MARKET VALIDATION ...................................................................................................................... 23 APPENDIX B: SHOTECH VS. COMPETITORS ........................................................................................................... 29 APPENDIX C: KOREAN ACTIVE USER RATES ......................................................................................................... 30 APPENDIX D: TARGETED PARTNERS AND ALLIANCES ............................................................................................ 30 APPENDIX E: REVENUE FORECASTS .................................................................................................................... 38 Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 2 EXECUTIVE SUMMARY Welcome to Shotech America, the future leader of the North American e-marketing and e-communication industry. The Shotech name is already associated with unparalleled e-marketing solutions success in Korea and Japan, where its award winning software myLinker has been met with acclaim by end-users and corporations alike. Shotech Korea enjoys a long list of loyal customers which is impressive by any standard. It includes not only every major media corporation (newspapers, TV stations, online providers) but also multinationals such as Samsung, LG, HP and Coca-Cola. Shotech aims to build on this regional success and establish a premier global e-marketing brand. PRODUCTS Shotechs’s flagship product myLinker is an award winning Real-time Desktop Syndication (RDS) software that enables users to send information real-time according to request specifics. MyLInker is powered by the impressive Shotech engine, which has won over users with its simple setup process and unfailing reliability. MyLinker’s unmatched versatility allows Shotech to offer two distinct product lines to cater to e-communications and e-marketing needs of customers. MyLinker Enterprise is an internal e-communication software designed to break through the overwhelming information clutter that haunts companies today. Workers are constantly bombarded with product and procedures updates and information that is often irrelevant. As a result, actually important emails and voicemails go unchecked, leading to increased efforts and inefficiencies. With the implementation of myLinker Enterprise, employees will have the ability to customize the information they receive or would like to receive. This platform not only allows content customization, but also gives users a wide array of delivery choices such as frequency. As a result, employees will spend less time and effort sorting through irrelevant information and companies will see their productivity levels rise. Meanwhile, myLinker ASP will provide solutions to both content providers and online transaction companies. Content providers will feel the immediate impact of myLinker ASP as it allows end-users to customize the kind and frequency of the information they receive. As a result, they will see the demand for their services increase to reflect user satisfaction. Online transaction companies arguably stand to gain the most from myLinker ASP. The advertising industry’s abysmal success rates (4% click-through rate or even less sometimes) is a reflection of lack of focus and customer preference identification. However, with myLinker ASP’s click-through rates of 40% or more, companies will see their marketing dollars bear fruits within a short period of time. MyLinker can achieve this because unlike its competition (spam e-mail, banner ads, etc.), it only sends content that is of interest to the potential online buyer. Furthermore, this content is sent in rich-media, which was previously unavailable to e-marketers, increasing the impact and appeal of the message. MARKET POTENTIAL The online advertising industry is a booming intersection of two trends: growing e-commerce popularity among buyers and increasing online marketing expenditures. E-commerce is projected to reach an all-time high of $211 billion in 2006 thanks to the continually growing consumer confidence on the safety of online transactions. Not surprisingly, companies have responded by vamping up their online marketing expenditures with the hopes of capturing more sales. Within 5 years, the share of advertising expenditure spent on online market has doubled. Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 3 Despite these impressive statistics, some sectors are more attractive than others. Travel leads online purchases with $73 billion, thanks to the nature of its products. However, marketing expenditures have not reflected this statistics, and today, travel marketing expenditures remain low both on expenditures and rich media content. Equally impressive is the statistics for internal communications. Increasing internal communications efficiency has consistently topped the list of priorities across every industry, and the world has seen internal IT expenditures reach $500 billion. These statistics validate the e-communication market that myLinker Enterprise aims to capture. STRATEGY Shotech America will use distinct strategies for each product line to reflect the uniqueness of each market. Firstly, an ASP sales team will be created to cater content, search and navigation services providers that will concentrate primarily on establishing partnerships with these channels and their respective ad agencies that will lead to future client contacts. A second ASP sales team will target online transaction companies with the goal of bringing in revenue. In addition, direct sales will be a large component of revenue as it is ideally positioned to attract growing industries such as online travel. This will allow Shotech America to diversify their revenue streams. The pricing of myLinker ASP will reflect the overwhelming effectiveness of the product (40% click-through rates) as opposed to the industry benchmark of a mere 4%. It is therefore crucial that customers are effectively persuaded of the benefits that this higher price brings them ultimately. MyLinker Enterprise will be a stable source of revenue that will be particularly important in the initial stages of Shotech America. The Enterprise sales team will target companies that fit the correct profile: those who have a growing number of employees that make an extensive use of intranet to transfer information. The exit strategy being contemplated at this point is an acquisition from an interested buyer that will be able to reap the potential synergies. Given the product profiles of Shotech America, the following companies are potential acquirers: Google, Yahoo, AOL, Microsoft and marketing firms. FINANCIALS Thanks to the diversification of its revenue streams, Shotech America will enjoy an early revenue start that will grow steadily gaining momentum. MyLinker Enterprise will provide the revenue stability in the early stages of the business, until the main product, myLinker ASP, has sufficiently large revenue streams to be the profit driver of Shotech America. Even by conservative projections, it is expected that initial ASP revenues will start flowing in after 7 months and Enterprise sales revenue will not start until month 10, accumulating a first year total revenue of $418,098. As the ASP sales gather momentum, revenues will increase to $3,980,295in second year and reach $11,033,748 by the third. Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 4 BUSINESS HISTORY ABOUT SHOTECH KOREA Established in 1996, Shotech Korea has, within a span of a few years, established itself as the premier emarketing solution developer in Korea. Specializing in information delivery and rich media display technologies, it has a long list of corporate clients that is impressive by any industry standard. Its flagship product myLinker, based on the real-time desktop syndication technology, has handed Shotech an industry-wide recognition and respect, culminating in 2004 with the prestigious Korea Software Award and the Korea Good Technology (KT) Award. THE EXECUTIVE TEAM Shotech boasts an executive team of unparalleled technical and business expertise in the Korean IT industry. Together, the members of the executive team took Shotech Korea to new levels, and aim to establish a successful global brand. CHAIRMAN/CSO/COO: JAE-MIN KIM Education - MBA, Rochester University (1984~1987) - M.S. (Computer Engineering), Syracuse University (1981~1983) - B.S. (Physics), Sogang University (1971~1977) Professional Experience - Chairman/CSO/COO, Shotech (2005~Present) - President/CSO, Duzon Digitalware (2002~2005) - President/CEO, Unisys Korea (2000~2002) - President/CEO, Microsoft Korea (1997~1999) CEO: Sho Ryu Education - South Baylor University (1991~1992) - B.S., Suwon University (1988~1992) Professional Experience - President/CSO, Shotech (1999~Present) - President/CEO, Wavex Co. (1995~1998) - President/CEO, China Business Consulting (1991~1994) CTO: Young-Sun Kang Education - M.S., KAIST (1978~1980) - B.S. (Electronic Engineering), Seoul National University (1974~1978) Professional Experience - Vice-President, Shotech (2003~Present) - President/CEO, Superstar Software (1998~2002) - President/CEO, Cosmos Systems (1987~1989) - R&D Department Team Manager, HP Korea (1984~1987) Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 5 SHOTECH’S ACHIEVEMENTS Shotech’s revolutionary myLinker software has gathered industry-wide acclaim, culminating in the Korea Software Awards and the Korea Good Technology (KT) Award both in 2004. These awards are just a reflection of the popularity that myLinker has experienced in the industry and ensuing financial success. Today, their client network covers all the major media companies (newspapers and broadacting), major internationals (such as Samsung Electronics, Coca-Cola, Hewlett Packard, Yahoo, etc.) and various government agencies. Shotech is building on its acclaimed success in Korea to launch a global brand that offers B2B and B2C solutions worldwide. SHOTECH’S CUSTOMERS Shotech’s customer list is impressive by any standard. It includes all the major Korean media, as well as multinational corporations from around the world. Newspaper Broadcast Media Univ Gov’t Woman/Edu Shopping Mall Entertainment Enterprise Major Advertiser Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 6 SHOTECH’S FUTURE Shotech has already established itself as the leading online marketer, penetrating 90% of major online media. Domestically, it is currently expanding into value-added services and using hybrid services such as myLinker.NET to increase its existing market size and expand its customer base to include small and medium businesses and various community organizations. Following its successful licensing of myLinker to Japan and Thailand, Shotech intends to build upon its award-winning performance to date to establish a global brand by offering B2B and B2C services. An increased focus will be placed on its Enterprise clients with the upcoming release of myLinker Enterprise v2.0. Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 7 MYLINKER AND PRODUCT STRATEGY HOW THE SHOTECH ENGINE WORKS MyLinker is a Real-time Desktop Syndication (RDS) software that allows companies to deliver information realtime as per the user’s requests. At the core of myLinker lies the Shotech engine, which has been developed by Shotech Korea, and is now enjoying wide spread popularity thanks to its seemingly endless list of applications. The setup process for the Shotech engine has been streamlined and simplified to allow the engine to run with just six steps. First, a simple transfer process of the client information allows the engine access to the pertinent information. Following the registration of the client information on the myLinker server, the client can insert an HTML JS tags into its web server. When users visit a page containing these tags, they are prompted to install the myLinker client module, which will allow them to request and view updated contents from the myLinker server. myLinker Admin Client Web Server myLinker Server User (End Users) MyLinker makes full use of this Shotech engine by delivering relevant content to the end user. The active browser window triggers a pop-up screen with the identified relevant content offered in rich media. Unlike pesky pop-up ads, however, the myLinker interface offers an unsubscribe option, further narrowing down the content of interest to the end-user. This choice is entered into the database to form part of a continually evolving user profile. Active Window User can unsubscribe at any time POP under display Alert Message Blinks when contents arrive Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 8 COMPETITIVE ADVANTAGES MyLinker’s RDS architecture offers multiple advantages over its competitors. From the start of the installation process, myLinker’s easy and simple installation is designed to reach the broader internet user population. Despite this simple setup process (it only takes 4 seconds to download), myLinker’s skin design allows for a level of user specificity that was previously unavailable. Users can not only customize the content they are interested in, but even set the frequency with which these are provided and the method of alert. This places myLinker at a great advantage over its competition because the end-user has actually requested this information, hence they are more likely to click on the content. As a result, myLinker enjoys unparalleled clickthrough rates of 40% (compared to less than 4% for its competitors).1 With the introduction of myLinker, costineffective, mass spamming is bound to become an obsolete method of advertising. MyLinker further raises its attractiveness by allowing content providers to send information in rich media, overcoming the text-only limitations of its RSS competition. Moreover, advertisers have now the option to target the user geographically thanks to myLinker’s IP tracking features. myLinker vs. Competitors Content Customization 3 User Adoption 2 Rich Media Display 1 Management & Reporting Targeting 0 Contents Open Rate Easy to set-up No Personal Info Required myLinker E-mail Banner Ads The result of these features is that both the end-user and the advertiser benefit greatly from myLinker. The enduser will find that only contents of interest to them are delivered to their desktop in eye-catching rich media form. Satisfaction and trust build up between these users and content providers, maintaining high click-through rates while keeping advertising costs at a minimum. 1 Appendix C: Korean Active User Rates Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 9 PRODUCT DEVELOPMENT SCHEDULE FOR ASP APPLICATIONS The development of myLinker is well under track, with features being continually added to the already impressive package. Following the implementation of the global area targeting in mid 2006, skinned RSS, merged RSS and keyword ad features are set to be complete before year-end. Development will be complete in 2007 when user created skins, widgets and standardized banner ads are complete. Rapid progress is being made to meet these milestones with ease. myLinker 1Q 2Q 2006 3Q 4Q 1Q 2Q 2007 3Q 4Q R38 Feedback, improve UI, Global Area Targeting R38.5 Skinned RSS R39 Merged RSS, Keyword Ad. R40 User Created Skins & Widgets, Standardized Banner Ad CORPORATE APPLICATIONS FOR MYLINKER ENTERPRISE The Problem Employees today are burdened by overloaded email inboxes, irrelevant broadcast messages, stale information, endless PowerPoint presentations and impossible to navigate intranets. These problems are exacerbated by the difficulty of actually finding the newest and most critical information for their specific field. The relatively recent trend of corporate blogs seem to do nothing more than add another layer of confused corporate messaging to the mix. Faced with this frenetic environment, businesses are increasingly relying on instant messaging and cell phone communication. However, the sheer volume and complexity of the information only leads to communication ineffectiveness as an increasing number of emails and voicemails are going unattended. In particular, corporate communications behind firewalls are becoming increasingly more difficult as the workforce disperses globally. Moreover, corporate knowledge workers have to now monitor changes and updates related to their jobs at an ever-increasing pace, lowering productivity. The Solution: MyLinker Enterprise MyLinker Enterprise, Shotech’s content delivery platform, allows it to flow freely and effectively throughout the company. MyLinker Enterprise addresses this problem by standardizing, prioritizing, gathering historical and real time information, followed by monitoring and alerting. For example, employees are constantly directed to the corporate intranet to find out all relevant updates to their company, products, policies, procedures, and hundreds of other areas, preventing them from being productive. MyLinker Enterprise alleviates this concern by monitoring the corporate intranet and feeding the information back to the internal subscriber on a real-time basis. With myLinker Enterprise, the information is packaged, delivered, Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 10 prioritized based on the requester’s preferences and needs insuring a much greater uptake of knowledge as well as huge productivity savings. Corporate Showtech Enterprise Modules and Content Management Services MyLinker Enterprise allows corporate end-users to customize the actual content, feeds, delivery schedules, audience segmentation, and formatting. The available myLinker Enterprise Modules templates will enable fast setup because they offer a standard look, feel and context by providing recommended content that is widely published in most enterprises as well as internal audience segmentation templates. In essence, modules are the infrastructure that the corporate end-user manager will use to design, deliver, and monitor the content being published through myLinker Enterprise. It allows for a much more rapid adoption within the enterprise because the templates are pre-designed and require minimal adjustments for the specific company. For example, a major public corporation that needs a program to provide on-going training related to SarbanesOxley can usemyLinker Enterprise, to deploy the Regulatory Compliance Module which already knows which external feeds to monitor related to Sarbanes Oxley regulation. Additionally the templates in the module will offer content recommendations that need to be provided from internal sources. In this example, the internal audit department will want to provide a feed to everyone in the company to ensure that they have received the company’s internal policies on Sarbanes. The company can also monitor whether employees have actually read the policy. The module will also contain check box lists of subscription menus to recommend which internal audience needs to receive which content related to Sarbanes-Oxley. For instance, the sales management team has far different content requirements than the sales accounting team and each can receive customized real-time content updates (through their subscription menus) through myLinker Enterprise and be monitoring both internal and external content sites automatically. Some of the modules contemplated by myLinker Enterprise are: HR, Regulatory Compliance, Training, Marketing, Sales, Competitive Intelligence, PR, Product Development, Research & Development, General Information , Channel Partners and Alliance. Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 11 MARKET OPPORTUNITIES MARKET VALIDATION Advertising2 The past few years have seen dramatic shifts in the advertising industry’s revenue sources and targets. Since 2003, for example, media revenues from consumers have overtaken those from advertisers, as more consumers are willing to spend on content. This is surprising particularly in light of the fact that advertising spending has been making a strong comeback since its decline in 2001. Meanwhile, consumers have steadily spent more on content, even though free content is more readily available than ever before. This shows that consumers are increasingly more willing to pay for relevant content, instead of being boggled down in the midst of ads and uninteresting information. Meanwhile, online advertising has been continually growing and capturing a higher share of the total industry spending. It is projected that 5.7% of ad industry spending will be online, up from 2.5% just in 2002. In April 2006 alone, the top 50 spenders combined to spend $235 million online, showing a significant growth from past years. This growth can be attributed to an increase in large corporations’ demand for online advertising. In 2004 alone, Fortune 500 companies’ share of online display ad impressions has increased from 23% in Q1 to 30% in Q4. The conclusion that can be drawn from these industry trends is that although advertising spending is lagging behind as a revenue leader for media, large companies are still willing to increase their spending. The challenge, however, is to capture the attention of the consumer through relevant content that is customized to suit their needs and demands. E-commerce3 One reason why online advertising spending is booming is due to the fact that consumers are increasingly more willing to spend online. Increasing familiarity and comfort with online transactions is at the core of this continuous trend. As a result, e-commerce revenues are expected to grow 20% from last year to reach an unprecedented $211 billion this year. This increasing trend in online spending further boosts the importance of effective, relevant and eye-catching advertisements on the net in order to capture the attention of today’s online consumer, who is often overwhelmed by irrelevant ads. Not surprisingly, this increase online spending is fuelled primarily by traditional online purchase categories that due to their product nature, have always facilitated their online purchase. Travel, traditionally the largest category, captured over a third of all online spending with $73 billion. Computer hardware and software followed with a distant yet strong $17 billion. One thing is clear from this increase: consumers are increasingly viewing the Internet as a shopping mall, rather than a mere catalog to find the lowest price. Retailers have further fuelled this process by offering increased availability, wider selection of products, and special online discounts not available at brick and mortar store locations. Despite these figures, online advertising for the travel industry is lagging both in terms of quantity and quality. Of the $228 million spend on online advertising in April 2006, only $10 million was dedicated to travel, lagging heavily 2 3 Appendix A.1: Advertising Market Validation Appendix A.2: E-Commerce Market Validation Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 12 behind financial services ($63 million), retail goods and services ($44 million) and telecommunications ($33 million). Furthermore, travel industry ads have largely been unavailable in rich media, with three-quarters of them utilizing simple text and/or pictures. This is a heavy contrast from the automotive, telecommunications and entertainment industries, all of which offer over 50% of their ads in rich media form. Given these current trends in e-commerce and the related online advertising statistics, the travel industry is the most promising target for a rich media ad provider such as myLinker. The travel industry has so far been able to reap great online benefits with relatively low advertising expenditures, leaving room for applications such as myLinker to add value. Research shows that B2B represents another great opportunity for online advertisers. Although B2B has been a traditionally competitive field, studies indicate that industrial equipment and services are lagging behind other industries’ marketing efforts. Although e-commerce is not a widely utilized method of purchase, three quarters of potential customers turn to the web for distributor information which leads to actual purchases, which creates a great opportunity for online marketers to bridge this information supply-demand gap. Currently, less than 15% of all B2B online advertising is in rich media form, creating a large void that myLinker can potentially fill. Internal Communications4 Given that internal spending on IT represents one-third of the $1.43 trillion world-wide IT spending. Moreover, companies are increasingly allocating higher portions of their budget to internal logistics and data sharing (website analytics spending alone has doubled to $1 billion from last year). Even with these impressive growth figures, there is a virtually untapped potential for further revenue growth. Currently, one fifth of companies are withholding IT investments because there are no new functionalities available in products found in the market today. No IT topic raises as much debate and concern as the subject of communications, both internal and external. Companies are experiencing increasing difficulties in both sectors. Externally, customers are seeing their inquiries being carelessly handled, with close to 50% of companies not responding until several days after. Even when a response is finally sent, half of them tend to be partial answers that do not satisfy the customer’s questions fully. This inefficiency can be traced back to poor internal communication. Employees handling customer requests rarely have all the necessary information to provide informed answers, and must rely on the expertise of their colleagues to do so. The flow of information arising for internal purposes account for over 60% of data sharing which needs to be done in a fast and accurate manner. As a result, companies have been searching for innovative ways to communicate. Blogging, for example, is a particularly popular method, with 58% of small companies using it for internal communication. However, its adoption is lagging behind among larger companies, which are the ones that experience communication problems the most. Hence, there is a great opportunity for innovative solutions such as myLinker Enterprise to capture this growing demand. 4 Appendix A.3: Internal Communications Market Validation Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 13 COMPETITION Shotech America identifies email service providers such as DoubleClick for its myLinker ASP services and Feeddemon and Feedburner as its competitors to myLinker Enterprise. DoubleClick’s low click thru rate, 4%, and advertisers’ general perception about email marketing as ineffective tool help Shotech America’s launch of myLinker ASP services. Even the pricing of myLinker ASP benchmarked DoubleClick’s lowest rate per 1,000 sends. The Company offers much more competitive pricing as a new market entrant. Feeddemon has a corporate application called NewsGator, whose corporate users are largely medium sized law firms. They have huge intranet information and prefer to use the RSS aggregator integrated with Outlook. NewsGator’s feeds go to employees via email, which fails to break through the clutter of inboxes. FeedBurner currently claims to have 140,000 commercial publishers, podcasters and bloggers. But its revenue models are not concrete and its users complain about less user-friendliness. Shotech America’s flagship product myLinker Enterprise has proved its commercial success in Korea with its visually appealing designs and userfriendliness. What separates myLinker from competitors is its compelling and working business cases in Korea, Japan and Thailand.5 THE UNMATCHABLE BUSINESS CASE OF MYLINKER: CHOSUN.COM Chosun Daily has the 4 million circulation, boasting the largest nationwide subscription in Korea. Chosun.com is its online news site, providing contents from its newspaper and sister monthly magazine and other partnering media. It partnered with Shotech Korea and let its visitors download myLinker to their desktops. Within 3 months of such move, Chosun.com experienced its visitors increase from 1.1 million to 1.53 million and page view rank up from 33rd to 17th. Such increase of page view drove an increase of online advertising revenue by 10% for Chosun.com. More surprisinglywithin the 3 month period myLinker was downloaded by 537,000 users or almost 50% of subscribers of Chosun.com. 5 Appendix B: Shotech vs. Competitors Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 14 BUSINESS MODEL AND DEVELOPMENT PLAN Nielsen/NetRatings indicate that online spending leaped to $5.3 billion in June, 2006, a 71% jump from the previous year and offline spending generated by online research/shopping rose to nearly $5.5 billion. These statistics well supports retailers’ plan to spend more money on online advertising. Travel industry is another sector seeing rapid growth in online sales. According to USDM’s report on Top 10 Travel Forecasts 2006 43 percent of all travelers and 75 percent of online travel planners are booking or making travel reservations online. Email marketing has been the mainstream for online marketing for these advertisers, who want to reach out their potential customers. But online marketers are frustrated with the limit of email marketing, being unable to tract users’ behavior, let alone the low click through rate of email marketing. Knowing who your online visitors are, how they react to offers, and what their purchasing or booking patterns are is critical in 2006. Better technology tracking and analysis will build the case for more advertising revenue and provide assumptions for web site modifications and additions. myLinker will be the solution to these online marketers as the alternative to email marketing in a proven ROI. MyLinker’s value propositions over email marketing to online marketers are: - Deliverability: only customized feeds delivered to the myLinker box and no spam - Creative and dynamic content: visually creative and appealing messages including rich media - Content: what people want from you and what they will respond to (information, offers, tips) - Personalization: personalized contents - Segmentation & Targeting: Audiences are targeted and segmented - Offer: when publishing an offer, you will get informed about how people respond to the offer - Day of Week/Time of Day/Frequency: what is best for your recipients and less intrusive - Landing Pages: where recipients go after they click on your feed; tracking subscribers’ behavior SALES STRATEGY Channels Sales Shotech USA will create two channel sales teams: a team focusing on content providers, internet search and navigation services providers, and the other focusing on internet music distribution and downloads, online travel and retailers. The first channel sales team focuses on signing up with these channels and their advertising agencies because these partners are not only potential clients for myLinker ASP services but also an excellent conduit to get myLinker out to individual users. For the initial year the first sales team’s priority is an increase of the number of signed partners. The second channel sales team puts revenue increase before anything else. The second channel will be more aggressive using myLinker because they immediately see revenue increases from online sales when they publish customized timely news about their products. In addition, these channel’s online users value a tool that will allow them to receive news about what they are interested in at their convenience, and are likely to quickly download myLinker to their desktops. Hence, the second channel sales team ensures revenue growing from myLinker ASP service sales to these channels. Direct Sales (Should we include the top three online advertiser verticals such as financial, automotive and retail?) Given the growth and the techno savvy user demographics, online travel sites including airline websites will make an excellent target clients for myLinker ASP services. Shotech America will have a direct sales team targeting each online travel company with its special promotion using rich media ad campaign in alliance with their advertising agencies. That way the Company ensures that it doesn’t just rely on its channel partners’ push for myLinker ASP and successfully locks in the most desire target for myLinker ASP services. Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 15 As the Company grows, the direct sales teams target will grow from the online travel to online content providers, consumer electronics and retailers but for the initial year it focuses on the online travel. Enterprise Sales Selling myLinker Enterprise is key to Shotech America’s revenue stability. The Enterprise sales team focuses on companies with a growing number of employees with extensive use of entranet and frequent communications with their large number of distributors and resellers. PRICING STRATEGY MyLinker Enterprise MyLinker Enterprise is priced with a declining per seat price as the number of seats grow. In addition, annual maintenance service fees of 15% apply to each customer. MyLinker Enterprise is priced competitively in order to take full advantage of the lump-sum cash flows that the sale of already developed software can generate. myLinker Enterprise Tier Employees 1 5,000 2 10,000 3 20,000 4 50,000 5 100,000 6 100000 + Price per Seat $15.00 $12.50 $10.00 $7.50 $5.00 Custom Package Prices $75,000.00 $125,000.00 $200,000.00 $375,000.00 $500,000.00 Custom Quote MyLinker ASP MyLinker ASP’s pricing strategy reflects the diversity in the needs of its customers. The pricing is set such that customers with different purposes are quoted prices based on their success metric of most importance. For example, manufacturers that need to communicate with channels will be primarily concerned with the price per feed, whereas ad agencies making sales to consumers will measure costs in terms of price per acquisition. This separate pricing strategy also allows Shotech to reap the maximum benefits of the different willingness to pay points of customer groups. Corporte Categories by Needs for External Communications Communicating with Channels Product/Service Information Last Min Sales Customer Acquisition Price/1,000 Feed Price/1,000 Click Price/Acquisition Corporate Vertical (Avg. Frequency/Month 10) yes no no Manufacturers yes yes yes yes no yes Content providers Travel yes yes yes Ad. Agencies Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 8 20 10 16 For conservatism, financial projections have been made by pricing myLinker ASP’s prices at 50% of the industry standard (such as Doubleclick): User #s <100,000 <500,000 >=1,000,000 Shotech America CPM $4.25 $2.00 $0.75 Industry Standard CPM $8.50 $4.00 $1.50 The financial projections based on this strategy and assumptions will be further explored later. SALES TARGET BY SECTOR AND PRODUCT Target Industries for myLinker Enterprise Shotech America team used the following matrix in order to identify myLinker’s target market based on myLinker’s superior selling points – rich media and customized real-time delivery: - Fasted online market growth rate Growing allocated budget for online advertising Growing use of rich media in online marketing Growing need for customized information Importance of realtime updates Based on this analysis criteria, target industries have been further narrowed down to automotive, travel, entertainment, consumer goods/retail goods, hardware & electronics and financial. Shotech America will approach industry leaders with two products: myLinker Enterprise and myLinker ASP. These corporaions will find myLinker Enterprise very useful as a customized real-time tool that facilitates the monitoring of the rapidly changing market. Moreover, it will prove to be a vital internal communication tool exchanging up-to-date information interanlly. However, although myLinker Enterprise allows enterprise users to easily publish news, updated powerpoints or any webcast to their distributors or the new promotion information to end-users, most organizations lack the internal resources to manage the constantly changing complexities of contents or to analyze hundreds or millions of recipients’ reaction to countless feeds. As a result, they will be likely to outsource their external communication to Shotech America that can deliver an on-demand, inexpensive ASP solution that allows enterprises to monitor customers and distributors behaviour to their publishing. Target Partners and Alliances for myLinker ASP Services6 Currently, marketing budgets are increasingly shifting into internet, experiential and database/CRM marketing, as clients demand quantifiable results and non-traditional media solutions to build brands and grow sales. As a result, leading advertising agencies are under tremendous pressure to get ‘smart’ about new and online media, increasing their demand for intelligent data. 6 For a list of target partners and alliances, please refer to Appendix D: Target Partners and Alliances Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 17 While Shotech America contacts enterprises directly with myLinker Enterprise, the team will concurrently partner with advertising agencies that cater to corporate clients in these sectors since advertising agencies set trends and execute their online marketing budgets. The team has identified the following advertising agencies as our first target partners based on our analysis of the following factors: - Client base: their client base should cover automotive, travel, entertainment, consumer goods/retail goods, hardware & electronics and financial sectors. Usage of rich media: their online advertisings use rich media or tend to increase usage of rich media Keen to adopt new technologies in their online advertising Target Eyeballs for myLinker ASP Services Shotech America’s immediate priority is to establish and strengthen the myLinker brand and encourage downloads by end-users. Based on this strategy, Shotech will aim to partner with highly frequented sites in order to obtain as much information as possible on user behaviour. The most trafficked sites in USA are the below by category: - - - Retailers: Walmart, JCPenny, Kmart, Target, Sears and Amazon Content Providers: The Walt Disney Company, CBS corporation, IAC (ASK Jeeve, Ticketmaster, Citysearch), MTV Networks Company, Cox Enterprises, Inc. (ESPN, autotrader.com, ivillage.com), Advance Publications, Inc. (American City Business Journal), Discovery Communications, Inc., Bertelsmann AG (Sony BMG Music Entertainment), The Hearst Corporation (Cosmo and Esquire), AOL Time Warner, Weather Channel, New York Times, WebMD Health, CareerBuilder LLC Internet Search and Navigation Services: ASK jeeve, CNET Networks, Inc., Autonomy, Inc., Shopzilla, Inc., LowerMyBills, Inc., Cisneros Group of Companies (America Online Latin America), TOM Group Limited (Business Weekly and PC Home), Rediff.com India Limited (e-commerce marketplace, India Abroad) Internet Music Distribution and Downloads: Apple Computer, Inc., CNET Networks, Inc., Volcom, Inc., AOL Music Now LLC, MusicNet, Inc., ARTISTdirect, Inc., EMusic.com, Inc., easyGroup (UK) Ltd. Online Travel: Expedia, Orbitz, Travelocity, hotel.com, priceline, Flyertalk, Breezenet, Concierge, Gridskipper, Hotelchatter, IgoUgo, Kayak, MyTripJournal, SeatGuru, Site59, TravelZoo, Vijaydandapani.com, and online airline sites Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 18 SHOTECH AMERICA TEAM Management Team (I forwarded you their bios) Interim CEO – Wayne Kim VP of Marketing (Diane) VP of Product Development (Brock Taylor) VP of Sales/Alliances & Partnerships (coming) Director of Technical Liaise between Shotech Korea and SHotech America (Jay Lee) Organizational Structure (Pls, modify the chart with Jay Lee) CEO VP of Marketing VP of Partnerships and Alliances/Sales VP of Product Development Jay Lee Marketing Manager Channel Marketing Corporate Marketing Marketing Campaign Programs Channel Sales Team Direct Sales Team Corporate Sales Team Product Manager Technical Manager Client Service Manager Technical/Client Service Staff Operational Staff Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 19 FINANCIAL PROJECTION REVENUE FORECAST7 Two separate revenue streams have been identified: myLinker Enterprise and myLinker ASP. Pricing assumptions were made conservatively by assuming a 50% of industry standard pricing for Shotech. It is expected that myLinker Enterprises will yield revenues starting from month 11 and gradually increase its monthly revenue as new customers are acquired. The majority of the revenue comes from the lump-sum package price paid by companies to provide internal communication solutions to their employees. This tier pricing is based on the number of employees using this service (seats). Because these lump-sum amounts are paid at the time of sale, it will provide Shotech America the necessary cash income to fund its ongoing expenses at the beginning of the business. It is expected that continuing operation and market penetration will increase the number of customer companies and their respective seats, increasing both the total and per-company figures. Because of this two-fold increase, combined myLinker Enterprise revenues are expected to grow from $704,375 in first year to $6,727,500 and $13,800,000 in years two and three respectively. MyLinker ASP will be offered to two different customer groups: content providers and online transaction customers such as online travel, e-commerce, retail and downloadable music sites. Revenues from content providers are expected to contribute approximately 10% to total revenue. Although it doesn’t generate substantial amount, the content provider stream is a crucial component that will allow myLinker access to customer databases. Online transaction customers are expected to be the primary revenue source of Shotech America in its first three years. Although their feed based revenues contribute 10% of total revenue, the same as content providers, MyLinker’s high click-through rate (CPL) will enable it to reap the benefits of its increasing e-commerce transactions of online transaction customers. As a result, revenues from CPL are forecasted to reflect the strong growth of its user base, growing from $1,248,483 in year 1 to $32,972,508 in year 3, when it will account for threequarters of Shotech America’s revenues. Overall, revenue growth for Shotech America looks strong. Thanks to its proven success record in Korea and the already-working engine, it is expected that it will only take 6 months before revenues start flowing in. Increasing market penetration and the expected level of success in the North American market is expected to lead to a strong yet realistic revenue growth, from $1,952,858 in year 1 to $18,621,945 and $46,772,508 in subsequent years. 3 Year Summary of Revenue Even with the conservative 50% discount pricing assumption, the revenue inflow for Shotech is promising. Revenues are expected to enjoy an exponential revenue growth in three years. Financial Projection Summary - Shotech America with 50% discounted ASP pricing # of Users Year 1 Year 2 Year 3 CP Full-Serve 2,091,000 9,231,000 21,369,000 Transac Full-Serve 1,230,000 5,430,000 12,570,000 Total Unigue Users 1,660,500 7,330,500 16,969,500 7 For a full forecast, please refer to Appendix E: Revenue Forecast Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 20 Enterprise Rev CP Full-Serve ASP Transac Full-Serve ASP CPL Rev Total Revenue $ $ $ $ $ 704,375 303,042 153,585 791,856 1,952,858 $ $ $ $ $ 6,727,500 2,927,655 1,722,150 7,244,640 18,621,945 $ $ $ $ $ 13,800,000 8,115,732 4,773,960 20,082,816 46,772,508 Relaxing the 50% discount assumption and using the more realistic industry standard pricing, the revenue projections are even more appealing: Fiancial Projection Summary - Industry Standard ASP pricing # of Users Year 1 Year 2 Year 3 CP Full-Serve 2,091,000 9,231,000 21,369,000 Transac Full-Serve 1,230,000 5,430,000 12,570,000 Total Unigue Users 1,660,500 7,330,500 16,969,500 Enterprise Rev $ 704,375 $ 6,727,500 $ 13,800,000 CP Full-Serve ASP $ 606,084 $ 5,855,310 $ 16,231,464 Transac Full-Serve ASP $ 307,170 $ 3,444,300 $ 9,547,920 CPL Rev $ 791,856 $ 7,244,640 $ 20,082,816 Total Revenue $ 2,409,485 $ 23,271,750 $ 59,662,200 PROJECTED REVENUE ASSUMPTIONS BY FOCUS MARKET MyLinker Enterprise revenue forecast is based on the conservative assumption that the average product price will be $90,000, which is the tier 1 level, representing the lowest package price. The final earned revenue is based on the success rate of the sales people. It is assumed that sales success rates will start from an initial 35% for the first 12 months, and gradually grow to 45% for months 13-16, 65% for months 17-20 before reaching a plateau of 80% for the remaining term. In addition, myLinker Enterprise is expected to generate 15% in annual maintenance revenues. For myLinker ASP, different sets of assumptions are required for content providers and online transaction companies. For content providers, it was assumed that the number of daily users per provider was 4,000,000, which is conservative, given the fact that average number of daily visitors to top 25 content providers is 33.6 million users. The content provider, expected to publish 20 times a month on average, will pay the same amount as email marketing fees. A click per lead price of $4.00 is also a very conservative number because email service providers charge 30% - 40% of net profit of e-Commerce transaction or $10 per customer acquisition. Email service providers claim that average CPL is 0.8% and Shotech America projects its CPL rate to be 0.4%. As for online transaction companies, the starting assumption is that each company site handles on average 1,500,000 daily users. The myLinker CPL rate will be higher at 4% since online buyers have stronger, ongoing relationship as well as developing trust with sellers. Each site is expected to publish 30 times monthly on average. Shotech Korea’s CPL rate is proven to be from 15% to 22.5% in 2005 and 2006 so Shotech America’s projected click per lead rate being 4% is conservative as well. COST ASSUMPTIONS The following cost assumptions apply to the financial projection: - Royalty: A royalty of 10% of EBITDA is payable to Shotech Korea Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 21 - - Sales Commissions: o ASP sales commissions are 30% o Corporate solution sales commissions are 14% Payroll: o The average salary is $10,000 per month o The number of management and staff employees will increase from 4 at inception to 11 by end of year 3 o The number of sales professionals will increase from 6 to 24 Overhead: Overhead costs are assumed to be 30% of total salary Hardware costs: After an initial setup cost of $250,000, hardware costs will increase by $40,000 for every 2 million user increase. Bandwidth and space: Space and bandwidth will be monthly expense but it will increase by $2,500 per month for every 2 million user increase. Operational costs: o The initial co-location space per 5 million users is 3,000 o Internet usage and co-location space costs will increase by $2,500 every 2 million users 3 Year Summary of Expenses Year 3 Year 2 Year 1 Fixed Expenses $ 13,010,750 $ 6,091,350 $ 3,540,000 Salary Overhead sub total Tech & Op & HW Accumulated User # for ASP S/W, Co-lo Office Costs of Sales $ $ 3,570,000 1,190,000 $ $ 2,400,000 800,000 $ 1,440,000 $ 520,000 $ 7,800,000 $ 37,485,000 $ 400,750 $ 50,000 $21,853,706 $ 2,693,600 $ 1,394,000 $ $ 147,750 50,000 $8,030,421 myLinker Enterprise myLinker ASP $1,209,600 $20,644,106 Total $ 34,864,456 $ $ $ 96,000 90,000 $933,896 $589,680 $7,440,741 $123,480 $810,416 6,091,350 $ 3,540,000 3 Year Summary of Revenue, EBITDA and Profit Total Revenue Total Expenses EBITDA Royalty Payment $ $ -$ $ Year 1 1,952,858 3,729,892 1,868,909 - Profit -$ 1,868,909 $ $ $ $ Year 2 18,621,945 8,471,309 9,273,136 927,314 $ $ $ Year 3 46,772,508 17,108,473 27,864,036 $2,786,404 $ 8,345,822 $ 25,077,632 Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 22 EXIT STRATEGY (PLEASE, ADD JD POWER, AUTO INDUSTRY SPECIALIST AS A POTENTIAL ACQUIRER.) Exit strategies for the Company would involve a strategic merger/acquisition or an IPO. An IPO would be pursued if public markets were receptive in a 36-month timeframe. If consolidation in the market were to occur, a merger could be concluded in the interim. With the clearly define target market focus, emphasis on achieving profitability and strong strategic partnerships the Company will achieve enviable valuation. The Company foresees possible acquirers in the following scenarios: Acquired by marketing firms As online marketers look for stronger user-defined of marketing activities, the current marketing model will experience pressure to once again rapidly growing technology RSS adapt. And such move will add more values to myLinker, the user-friendly syndication technology. As was the case in 2005, interactive marketing and marketing/strategic consulting firms are the most popular areas for expansion. M&A is key driver for this. Acquired by Google Currently, Google’s information syndication software (Google Desktop), is experiencing limited success. The lack of appealing and customizable content has stifled usage, even though it was offered free of charge. Shotech’s myLinker would therefore be the ideal complement for the limited Google Desktop technology, as it will allow the users to customize the content and frequency of the information, as well as receive them in rich media. Having gone public two years ago, Google has the required size for such a merger. Acquired by Yahoo Yahoo is a search engine with very strong content providing capabilities and resources. However, one of the limitations is their lack of a real-time delivery option is stifling further growth potential. MyLinker is the ideal channel through which Yahoo can get on the users’ desktop and increase consumer dependency. Therefore, acquiring Shotech America will allow Yahoo to compete with other content providers such as Google Desktop. Acquired by AOL AOL’s customer segment consists largely of non-internet-savvy users. These users are dependent on AOL to effectively present the content that is of interest to them. MyLinker is the ideal channel through which the company can do this. Rich media and high customization possibilities will strongly appeal to this customer segment. One additional synergy to be created through this acquisition is that myLinker would no longer have to be downloaded separately because it will be bundled with the AOL software. Acquired by Microsoft MSN already is a content provider for countless Windows users. However, Microsoft has yet to find an effective way to bring this content directly to the desktop. MyLinker would be the ideal companion to Internet Explorer, while adding the benefits of rich media and customization. Again, this case would allow myLinker to be a part of the Internet Explorer package, eliminating the need for download. Acquired by JD Powers JD Powers is a trusted global marketing services information firm that provides consumer ratings on goods, most notably car customer satisfaction rates. Unlike other consumer reports issuers, however, JD Powers sells its surveys to automakers who use them in advertisements. It offers both syndicated and proprietary research that needs to be easily accessible by the end-user. MyLinker could prove to the ideal content delivery platform for such a vast research database. Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 23 APPENDIX A: MARKET VALIDATION A.1: ADVERTISING MARKET VALIDATION Advertising Market Trend • Consumers spend on satellite, cable TV, video on demand, iPods content • On-line advertising spending as % of total advertising spending is increasing. On-line Advertising Trend • On-line Ads are promoted with fortune 500 companies. • Rich media share of Ad impression is 37% at Dec. 2004 and growing. Rich media is advertising with animation, audio or video effect: muti-media Ad. Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 24 On-line Usage and Ad Trend in 5 countries USA $1,200 $ 676 $1,000 Korea 208 35 67% 85% 54% 90% $ 9,600 $ 400 33% 45% 3.6% 5.9% 39% 45% • On-line Ad spend, Rich Media usage and Broadband penetration are growing in all 5 countries. New Waves • Dating services, music and business/investment content are popular. • 8% of all Internet users maintained a blog as Nov. 2004, 27% called themselves regular blog readers. While 38% said they are familiar with. Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 25 E-mail Marketing Report Q2 2005 Overall Performance • The average non-bounce rate grew to a new all-time high of 92.1%, Q2 2004 (89.5%). • The average open rate (27.5%) declined 23.6% from Q2 2004 (36.0%), • The average click-through rate (7.2%) decreased 6.5% from Q2 2004 (7.7%). • The average click-to-purchase rate (4.6%) increased 27.8% from Q2 2004 (3.6%). • The average orders-per-email-delivered rate (0.26%), Q2 2004 (0.22%). • Revenue per email ($0.20) remained flat, despite a 14% decline in average order size, Page View Balance Shifting • Few site dominates page view: 12% from Yahoo • Top 100 domains generated 58% of the page views. • The bottom 15,5000 sites collectively generates 25% • The fast growing user generated content as blogs, social networks is changing the online landscape. • Google is one of the largest players in the online ad world • Connecting more than 150,000 mostly small advertisers with hundreds of thousand of small sites and blogs through its contextually targeted AdSense program • AdWorld is search-target program Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 26 A.2: E-COMMERCE MARKET VALIDATION Advertising Breakdown by Industry, Monthly Comparison Industry Total Impressions April 2006 (M) Total Impressions March 2006 (M) Change from Previous Month (%) Automotive 3,351.5 4,237.4 -20.91 B2B 7,560.3 7,075.0 6.86 Consumer Goods 6,561.2 7,905.1 -17.00 Entertainment 3,322.0 6,864.7 -51.61 Financial Services 63,461.4 63,321.7 0.22 Hardware and Electronics 5,414.3 5,007.9 8.11 Health 3,942.8 4,338.3 -9.12 Public Services 16,067.7 13,116.2 22.50 Retail Goods and Services 43,519.2 42,411.6 2.61 Software 5,977.6 5,393.7 10.83 Telecommunications 33,485.5 34,158.4 -1.97 Travel 10,130.9 8,815.7 14.92 Web Media 41,024.8 43,709.9 -6.14 Source: Nielsen//NetRatings, 2006 Advertising Breakdown by Industry, Ad Unit Types Industry Flash (Generic) (M) Rich Media Sponsored (M) Link (M) Standard Image (M) Standard Image/Text Link (M) Automotive 1,698.2 191.7 305.8 796.9 358.8 Business to Business 1,159.7 56.9 2,699.0 3,169.9 474.9 Consumer Goods 2,417.2 255.7 1,640.8 1,926.6 320.8 Entertainment 1,336.8 187.1 387.0 1,040.2 370.9 Financial Services 11,079.1 271.0 4,738.5 9,162.2 38,210.7 Hardware and Electronics 1,710.3 46.2 380.8 1,799.8 1,477.2 Health 1,566.9 41.7 887.5 1,345.1 101.8 Public Services 1,299.9 92.0 2,352.8 4,499.2 7,823.8 Retail Goods and Services 5,233.4 233.0 13,190.7 11,956.6 12,905.4 Software 2,444.3 62.2 1,041.6 1,760.8 668.6 Telecommunications 6,860.5 196.3 823.2 20,157.6 5,448.0 Travel 3,038.3 641.7 3,009.2 2,631.1 810.5 Web Media 8,969.0 103.9 15,370.8 8,958.9 7,622.3 Source: Nielsen//NetRatings, 2006 Online Consumer Spending, 2004 and 2005 2004 ($B) 2005 ($B) Change (%) Holiday Season (November and December) Non-travel (retail) 15.7 19.6 25 Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 27 Travel 7.4 8.6 16 Total 23.1 28.2 22 Non-travel (retail) 66.5 82.3 24 Travel 50.7 60.9 20 Total 117.2 143.2 22 Full Year Note: Spending excludes auctions and large corporate purchases. Source: comScoure, 2006 Selected Product Categories' Sales Growth, 2004 and 2005 (%) Growth Apparel and accessories 36 Computer software (excludes PC games) 36 Home and garden 32 Toys and hobbies 32 Jewelry and watches 27 Event tickets 26 Furniture 24 Flowers, greetings, and gifts 23 Notes: 1. Sales exclude auctions and large corporate purchases. 2. Sales are non-travel online comsumer spending. Source: comScore, 2006 Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 28 A.3: INTERNAL COMMUNICATIONS SPENDING Most Significant Factors Impacting IT Spending in 2003 Lower profits/revenue 42% Current systems are adequate 23% Need new functionality for business competitiveness 19% No pressure to change/upgrade 8% Need to integrate old systems more tightly 6% Lack of support from senior management 4% Source: Software & Information Industry Association Preliminary Worldwide IT Services End-User Spending Estimates for 2002 (Millions of Dollars) Company 2002 2002 2001 2002 Growth Revenue Market Revenue Market Share Share IBM 40,139.0 7.5% 40,664.0 7.5% -1.3% EDS 21,122.0 3.9% 20,702.0 3.8% 2.0% Fujitsu 13,867.4 2.6% 14,351.6 2.6% -3.4% Hewlett-Packard 12,211.2 2.3% 12.963.6 2.4% -5.8% Accenture 11,514.0 2.1% 11,599.8 2.1% -0.7% Others 437,402.1 81.5% 439,291.5 81.4% -0.4% Total 536,255.7 100.0% 539,572.5 100.0% -0.6% Source: Gartner Dataquest, May 2003 Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 29 APPENDIX B: SHOTECH VS. COMPETITORS 1 FEATURES Customization Feedburner May customize metrics (admin) page for extra fee Limited ad (TEXT ONLY) display and choice Feeddemon N/A N/A N/A MS Outlook like options, but can be confusing to novice computer users N/A N/A N/A N/A N/A N/A N/A N/A N/A Content Provider Advertiser myLinker Able to customize GUI of content window for each content provider (like RSS to aggregator) Able to design specifically according to advertiser's demand 1. Control creativity 2. Flexibility of adding features Environment setting from client program has delivery/content/alert options 1. Time to receive 2. Content alert methods E-Commerce (Auction) Shows price and item in one page Campaign (depending on creativity) can instantly be displayed. Simple or rich media contents can be viewed instantly in a single customized window Able to send specified contents to specific group of subscribers based on their preference Able to send advertisements to preference group Able to received request specific contents only Send regional sensitive contents to subscribers Send ad to desired location End User Content Provider Content Provider Advertiser End User 2 Rich Media Display Content Provider Advertiser End User 3 Membership Targeting Content Provider Advertiser End User 4 5 IP Targeting Customized ASP/AD delivery mechanism Advertiser End User 6 Real-time News Flash Content Provider Advertiser End User 7 Easy Approach / Installation / 300kb download Content Provider Advertiser End User N/A N/A N/A N/A N/A N/A Receive corresponding contents N/A N/A Able to send contents at specific delivery schedule (ex. send during high traffic time to maximize readership) Control impression delivery by ime/day and select media N/A N/A Yes, may set schedule for text ad impression N/A N/A N/A N/A N/A N/A N/A N/A Easy to setup account and use metrics N/A N/A N/A Difficult for novice users Confusing as Sets final delivery time (default time is selected by content provider) Send breaking news instantly (simple text only, but within 1 minute-server setup req.) N/A Receive breaking news real-time, "be the first to know" Little or no html knowledge required to prepare and manage contents Choose media and decide on method of ad execution: CPM, CPC, CPA Little or no html/xml knowledge required to obtain or use service Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. Limited N/A 30 Outlook's many functions 8 9 FEATURES myLinker Feedburner Feeddemon Proven Ad / Content monetization Content Provider Opt-in window method is simple to setup and easy to obtain subscribers (no personal info required) N/A Advertiser N/A Auto RSS tag and worthy Metrics solution attracts content provider N/A End User N/A N/A Content Provider Advertiser Method of Ad does not interfere content readership Choose from simple banner to Dynamic or interactive flash ad with limited functions Can close Ad at anytime ('X' button displays at all times) Opt-in window method is simple to setup and easy to obtain subscribers (no personal info required) N/A Word of mouth Hundreds of RSS readers out in market N/A N/A N/A N/A N/A N/A Word of mouth, but there are hundreds of RSS readers out in market N/A Diverse & Functional Ad Types End User 10 11 Easy to obtain Users Management & Reporting Content Provider Advertiser N/A Auto RSS tag and worthy metrics solution attracts content provider N/A End User N/A N/A Content Provider Manages content and ad delivery, including impressions, CTR, install/uninstall rate, subscriber metrics, etc Complete report of ad impression count with specific time, CTR, DB collection N/A RSS metrics: display count and content CTR Tracks whether contents sent to subscribers were active or inactive and how long was it active on desktop for each CP Tracks how many subscribers viewed ad from which category of media at what time N/A Advertiser End User 12 Tracking Content Provider Advertiser End User Ad display rate and CTR N/A N/A N/A Tracks # of end user of RSS media N/A Tracks # of end user of RSS media and category N/A N/A Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. N/A 31 APPENDIX C: KOREAN ACTIVE USER RATES Category/Site Chosun Sports Chosun SBSi Media E-Commerce Misc. SBSi World Cup Registered Subscribers 1,872,474 Monthly Active Subscribers 150,848 Monthly Web Visitors 1,000,000 811,275 172,407 n/a 5,000,344 447,496 1,000,000 431,498 419,197 n/a iMBC 3,493,023 739,882 n/a EBS 1,215,254 395,323 n/a Ohmynews 891,736 119,924 n/a Hyundai Shopping 531,024 137,118 n/a Doosan Otto 371,826 68,119 n/a Auction 426,627 48,366 n/a Cherrya 403,224 45,994 n/a BC Card 351,164 55,423 n/a Real-Estate Guide114 793,931 285,019 n/a Hi Seoul City Gov't 550,299 143,565 n/a God People (Christian Portal) 185,453 56,272 n/a Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 32 APPENDIX D: TARGET PARTNERS AND ALLIANCES Ad agencies Main Clients Usage of Rich Media Agency.com British Airway, Chevron, e-Bay, CNN Avenue A/Razorfish Capital One, Bath & Body Works Mercedes, Levi’s Buick, GMC, Pontiac and Saab IBM global Web communications, Cingular media, AARP, InterContinental’s Hotel Indigo American Express Computer Associates, Jaguar Sony Australia, Lexmark International Orange Motorola, Hampton Inn, HP in Latin America, Diet Coke, iTV for SkyTV in UK Innovative usage of media Feeding realtime news of CNN Levi’s rich media banners Digitas Euro RSCG 4D FCBi Grey Digital Marketing Isobar Media Contacts H&M, Shell, Western Union, Manpower, CIBA Vision, M & M, 3M, Dow Corning, Aleve Revlon, Motorola, Liberty Mutual, Adidas Modem Media Vonage (U.S. and U.K.), Dell (Singapore), CocaCola (Argentina) and Bayer (U.K. and Mexico) BBC, Revlon, Delta Airlines, Kraft MRM Worldwide Intel, US Army, Mastercard, Nikon Camera, Dell Nurun|Ant Farm Home Depot (Canada), Louis Vuitton, AutoTrader.com, Gore-Tex Organic Bank of America, Mitsubishi, Sirius Satellite Radio, Skip Barber Racing School, Sony Entertainment, Warner Brothers, Jeep AmEx MyWish list -dynamic banner ads Digital Land, virtual city for Intel Brazil Visually appealing HP ad Diet Coke’s “Slice of Life” - real-time wire headlines in banner Building credibility as digital specialist Infotainment with media themed Work notable for media use: the new Adidas_1 employed range of digital media Volkswagen ad using rich media Trolli Web site combines edgy video, cool graphics. Embrel site - introduced drug with Webcasts, radio and banners Engaging Nikon camera banners invite users to play by letting them take a picture of one part of a banner ad and then introducing them to specs about Coolpix digital cameras. effort for AutoTrader.com brings rich site features to expandable banner; rich media livens up Home Depot Canada customer e-mail Jeep campaign - adding Google maps to a promo Web site that also included video and a virtual geo-caching game. Top 50 Internet Advertisers by Media Value, April 2006 Position Advertiser Media Value ($000) 1 Vonage 19,654 2 Monster 11,330 3 Classmates.com 10,915 4 Dollar Rent A Car 9,691 5 Ameritrade 8,144 6 Netflix 7,948 7 Scottrade 7,630 8 Forex Capital Markets (FXCM.com) 7,428 9 Fidelity Investments 7,210 10 Cingular Wireless 6,211 11 Dell VAR Computers 6,109 Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. Sector Tech Class Misc T/H Fin M/E Fin Fin Fin Tech Tech 33 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 Dell Dimension Computers FreeCreditReport.com University of Phoenix Online MLB.TV HomePages E*Trade Financial Amazon.com HP Printers Wal-Mart Dice LowRateSource.com Target.com Verizon Wireless Charles Schwab LowerMyBills.com LendingTree NexTag Serivces eBay Comstock Mensfacts.com VacationsToGo.com Bank of America Discover Card Wal-Mart Overstock.com DISH Network Satellite AT&T ShareBuilder Circuit City Lamisil Toenail Fungus RX JCPenny Blockbuster Online PlanetOut.com CyberTrader Strayer University Cingular Wireless & HBO Mobile T-Mobile Wireless Thrifty Car Rental State Farm Insurance GRAND TOTAL 5,895 5,515 5,498 5,469 5,282 5,270 4,367 4,079 4,052 3,879 3,793 3,762 3,554 3,520 3,460 3,441 3,414 3,383 2,965 2,876 2,869 2,775 2,754 2,750 2,709 2,696 2,691 2,683 2,649 2,601 2,582 2,500 2,422 2,422 2,408 2,387 2,381 2,366 2,334 Tech Fin Edu M/E Class Fin Ret Tech Ret Class Fin Ret Tech Fin Fin Fin Misc Misc Misc M/E T/H Fin Fin Ret Ret M/E Tech Fin Ret Misc Ret M/E M/E Fin Edu Tech Tech T/H Fin $234,720 Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 34 THE TOP 50 INTERACTIVE AGENCIES 2003 projected Rank Agency (Affiliation) Headquarters revenue (000) 1 Euro RSCG Interaction (Havas) 1 New York $260,000* 2 Grey Digital Marketing (Grey Global Group) New York 185,000* 3 OgilvyInteractive (WPP) New York 176,000* 4 SBI.Razorfish 2 Salt Lake City 120,000 5 Agency.com (Omnicom) 3 New York 84,000* 5 Digitas Boston 84,000* 7 Zentropy Partners (IPG) Los Angeles 76,400* 8 Tribal DDB (Omnicom) New York 68,000* 9 R/GA (IPG) New York 67,800* 10 Digital@JWT (WPP) New York 63,000* 11 Modem Media 4 Norwalk, Conn. 60,500* 12 Wunderman Interactive (WPP) 5 New York 57,000* 13 Avenue A/I-Frontier (aQuantive) Seattle 52,500 14 Carat Interactive (Aegis) 6 Boston 47,000 15 FCBi (IPG) New York 45,500* 16 DraftDigital (IPG) New York 44,000* 17 Organic (Omnicom) 7 San Francisco 43,000* 18 iDeutsch (IPG ) New York 42,000* 19 Tocquigny Advertising, Interactive + Marketing 8 Austin, Texas 41,000 20 Critical Mass (50% owned by Omnicom) Chicago 37,000* 21 AKQA San Francisco 36,000 22 The Digital Edge (WPP) 5 New York 34,000* 23 Nurun (Quebecor) Montreal 32,000 Medical Broadcasting Company (10% owned by 24 Philadelphia 28,100* WPP) Morristown, 25 DVC Worldwide 27,600 N.J. 26 Universal McCann Interactive (IPG) New York 25,100* 27 IconNicholson New York 24,000 28 Macquarium Intelligent Communications Atlanta 24,000 29 imc2 Dallas 23,700 Kansas City, 30 VML (WPP) 23,500* Mo. 31 Planning Group Miami 23,500 31 Semaphore Partners (Publicis) 9 New York 23,000* 33 Slingshot Dallas 22,500 34 Starcom IP (Publicis) Chicago 20,900* Emeryville, 35 Wirestone 20,000* Calif. 36 Blast Radius New York 19,000 37 Blue Dingo New York 18,000 38 Risdall Advertising Agency New Brighton 17,500 2002 actual revenue $239,000 161,000 160,000 75,000 80,000* 72,000* 69,500 52,000 56,500 55,600 70,000 49,198 45,900 36,000 36,400 39,192 37,802 38,056 33,000 32,000 30,000 30,000 39,000 percent 2003 increase employees 9% 15 10 60 5 17 10 31 20 13 -14 16 14 31 25 12 14 10 24 16 20 13 -18 1,225* 1,070* 1,150* 700 348 440 490 475* 264 240 218 305* 225 271 257 237 225 131 80 250* 280 195 398 26,000* 8 141 27,500 0 56* 22,800 21,000 20,000 16,400 10 14 20 45 150* 140 116 113 18,800 25 85 18,000 27,000 17,000 19,000* 31 -15 32 10 87 140* 45 125* 20,000 0 109 17,400 17,000 16,000 9 6 9 225 56 29 Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 35 39 Genex 39 Molecular 41 42 43 44 Campbell-Ewald Digital (IPG) RappDigital (Omnicom) atmosphereBBDO (Omnicom) Multimedia Solutions 45 Ten/Resource 46 47 48 49 50 * 1 2 3 4 5 6 7 8 Los Angeles Watertown, Mass. Warren, Mich. New York New York Edgewater, N.J. Columbus, Ohio Los Angeles Philadelphia Conshohocken Princeton, N.J. Cincinnati 17,000 12,000 42 100 17,000 11,700 45 77 16,700* 15,500* 14,500* 13,500 16,641 14,100 7,900 9,900 0 10 84 36 85 84* 80* 85 12,500 10,500 19 60 9,100 10,400 8,700 13,000 9,100 23 5 21 -23 5 102 78 50 54 24 DNA Studio 11,200 Refinery 10,900 Cadient 10,500 SimStar Internet Solutions 10,000 HSR Business to Business 9,600 Estimated numbers Absorbed Havas siblings Magnet, Brann, others from Arnold and Media Planning Group Acquired Razorfish, March 2003; Xcelerate, January 2003 Acquired by Omnicom, July 2003 Interpublic divests to 0.6% ownership, December 2003 Wunderman Interactive media billings merged into The Digital Edge, June 2003 Acquired Freestyle Interactive, May 2003 Acquired by Omnicom, February 2003 Fiscal year numbers reported, April '02 through March '03 /font> Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 36 APPENDIX E: REVENUE FORECASTS 50% OF INDUSTRY STANDARD PRICING, YEAR 1 Y1Q1 $160,000 Y1Q2 $290,000 Y1Q3 $410,000 Y1Q3 $420,000 Year 1 $1,280,000 $64,000 $116,000 $136,667 $140,000 $456,667 $458,000 $0 $312,000 $0 $312,000 $1,579,500 $312,000 $4,131,000 $1,394,000 $5,710,500 $24,000 $60,000 $24,000 $30,000 $24,000 $0 $24,000 $0 $96,000 $90,000 $766,000 $1,694,000 $772,000 $3,756,000 $882,667 $6,366,000 $896,000 $9,054,000 $3,316,667 $20,870,000 myLinker Enterprise Maintenance Fees $0 $0 $0 $0 $0 $0 $612,500 $0 $612,500 $0 Full-Serve ASP Services Content Providers ASP New User Numbers Accumulated Users CPL Revenue $0 0 0 $0 $0 0 0 $0 $71,553 1,020,000 1,989,000 $31,824 $231,489 1,071,000 5,202,000 $83,232 $303,042 2,091,000 7,191,000 $115,056 Online Transaction ASP New User Numbers Accumulated Users CPL Revenue $0 0 0 $0 $0 0 0 $0 $31,590 600,000 1,170,000 $187,200 $121,995 630,000 3,060,000 $489,600 $153,585 $1,230,000 4,230,000 $676,800 Quarterly Revenue $0 $0 $322,167 $1,538,816 $1,860,983 Costs of Sales myLinker Enterprise myLinker ASP Total Cost of Sales $0 $0 $0 $0 $0 $0 $0 $67,118 $67,118 $153,125 $192,983 $346,108 $153,125 $260,101 $413,226 ($766,000) $0 ($772,000) $0 ($627,618) $0 $296,709 $0 ($1,868,909) $0 Quarter Salary Overhead sub total Tech & Op & HW Accumulated User # for ASP User # overlap discount S/W, Co-lo Office Total Accumulate Expense Total EBITDA Royalty Payment Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 37 50% OF INDUSTRY STANDARD PRICING, YEAR 2 Quarter Salary Y2Q1 $480,000 Y2Q2 $560,000 Y1Q3 $640,000 Y1Q3 $720,000 Year 2 $2,400,000 Overhead sub total Tech & Op & HW Accumulated User # for ASP User # overlap discount S/W, Co-lo Office $160,000 $186,667 $213,333 $240,000 $800,000 $488,800 $19,075,500 $561,600 $22,477,500 $676,000 $26,973,000 $800,800 $32,319,000 $2,527,200 $100,845,000 $24,250 $0 $28,500 $0 $34,000 $50,000 $40,500 $0 $127,250 $50,000 $1,153,050 $12,244,950 $1,336,767 $16,007,550 $1,613,333 $20,610,333 $1,801,300 $25,829,350 $5,904,450 $74,692,183 $900,000 $0 $975,000 $0 $2,475,000 $0 $1,500,000 $0 $5,850,000 $0 Full-Serve ASP Services Content Providers ASP New User Numbers Accumulated Users CPL Revenue $1,068,935 1,224,000 24,021,000 $384,336 $1,259,573 1,632,000 28,305,000 $452,880 $1,511,487 1,989,000 33,966,000 $543,456 $1,811,061 2,295,000 40,698,000 $651,168 $5,651,055 7,140,000 126,990,000 $2,031,840 Online Transaction ASP New User Numbers Accumulated Users CPL Revenue $628,785 720,000 14,130,000 $2,260,800 $740,925 960,000 16,650,000 $2,664,000 $889,110 1,170,000 19,980,000 $3,196,800 $1,065,330 1,350,000 23,940,000 $3,830,400 $3,324,150 $4,200,000 74,700,000 $11,952,000 Quarterly Revenue $5,242,856 $6,092,378 $8,615,853 $8,857,959 $28,809,045 Costs of Sales myLinker Enterprise myLinker ASP Total Cost of Sales $180,000 $904,762 $1,084,762 $195,000 $1,066,120 $1,261,120 $495,000 $1,279,344 $1,774,344 $300,000 $1,532,908 $1,832,908 $1,170,000 $4,783,134 $5,953,134 EBITDA Royalty Payment $3,005,044 $0 $3,494,491 $0 $5,228,175 $0 $5,223,751 $0 $16,951,461 $0 Total Accumulate Expense Total myLinker Enterprise Maintenance Fees Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 38 50% OF INDUSTRY STANDARD PRICING, YEAR 3 Quarter Salary Y3Q1 $720,000 Y3Q2 $840,000 Y3Q3 $960,000 Y3Q4 $1,050,000 Year 3 $3,570,000 Overhead sub total Tech & Op & HW Accumulated User # for ASP User # overlap discount S/W, Co-lo Office $240,000 $280,000 $320,000 $350,000 $1,190,000 $7,935,200 $306,180,000 $8,080,800 $312,255,000 $8,268,000 $320,031,000 $8,476,000 $328,536,000 $32,760,000 $1,267,002,000 $383,250 $0 $390,750 $0 $400,250 $50,000 $411,000 $0 $1,585,250 $50,000 $9,278,450 $46,187,550 $9,591,550 $74,558,200 $9,998,250 $104,226,000 $10,287,000 $134,787,600 $39,155,250 $359,759,350 $1,500,000 $0 $3,500,000 $0 $2,200,000 $0 $4,800,000 $0 $12,000,000 $0 Full-Serve ASP Services Content Providers ASP New User Numbers Accumulated Users CPL Revenue $17,157,420 2,295,000 385,560,000 $6,168,960 $17,497,845 2,805,000 393,210,000 $6,291,360 $17,933,589 3,366,000 403,002,000 $6,448,032 $18,410,184 3,672,000 413,712,000 $6,619,392 $70,999,038 12,138,000 1,595,484,000 $25,527,744 Online Transaction ASP New User Numbers Accumulated Users CPL Revenue $10,092,600 1,350,000 226,800,000 $36,288,000 $10,292,850 1,650,000 231,300,000 $37,008,000 $10,549,170 1,980,000 237,060,000 $37,929,600 $10,829,520 2,160,000 243,360,000 $38,937,600 $41,764,140 $7,140,000 938,520,000 $150,163,200 Quarterly Revenue $71,206,980 $74,590,055 $75,060,391 $79,596,696 $300,454,122 Costs of Sales myLinker Enterprise myLinker ASP Total Cost of Sales $210,000 $14,522,288 $14,732,288 $490,000 $14,810,428 $15,300,428 $308,000 $15,179,248 $15,487,248 $672,000 $15,582,645 $16,254,645 $1,680,000 $60,094,609 $61,774,609 EBITDA Royalty Payment $47,196,243 $0 $49,698,077 $0 $49,574,893 $0 $53,055,051 $0 $199,524,263 $0 Total Accumulate Expense Total myLinker Enterprise Maintenance Fees Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 39 INDUSTRY STANDARD PRICING Y1Q1 $160,000 Y1Q2 $290,000 Y1Q3 $410,000 Y1Q3 $420,000 Year 1 $1,280,000 $64,000 $116,000 $136,667 $140,000 $456,667 $458,000 $0 $312,000 $0 $312,000 $1,579,500 $312,000 $4,131,000 $1,394,000 $5,710,500 $24,000 $60,000 $24,000 $30,000 $24,000 $0 $24,000 $0 $96,000 $90,000 $766,000 $1,694,000 $772,000 $3,756,000 $882,667 $6,366,000 $896,000 $9,054,000 $3,316,667 $20,870,000 myLinker Enterprise Maintenance Fees $0 $0 $0 $0 $0 $0 $612,500 $0 $612,500 $0 Full-Serve ASP Services Content Providers ASP New User Numbers Accumulated Users CPL Revenue $0 0 0 $0 $0 0 0 $0 $143,106 1,020,000 1,989,000 $31,824 $462,978 1,071,000 5,202,000 $83,232 $606,084 2,091,000 7,191,000 $115,056 Online Transaction ASP New User Numbers Accumulated Users CPL Revenue $0 0 0 $0 $0 0 0 $0 $63,180 600,000 1,170,000 $187,200 $243,990 630,000 3,060,000 $489,600 $307,170 $1,230,000 4,230,000 $676,800 Quarterly Revenue $0 $0 $425,310 $1,892,300 $2,317,610 Costs of Sales myLinker Enterprise myLinker ASP Total Cost of Sales $0 $0 $0 $0 $0 $0 $0 $88,606 $88,606 $153,125 $266,625 $419,750 $153,125 $355,231 $508,356 ($766,000) $0 ($772,000) $0 ($545,963) $0 $576,550 $0 ($1,507,413) $0 Quarter Salary Overhead sub total Tech & Op & HW Accumulated User # for ASP User # overlap discount S/W, Co-lo Office Total Accumulate Expense Total EBITDA Royalty Payment Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 40 INDUSTRY STANDARD PRICING, YEAR 2 Quarter Salary Y2Q1 $480,000 Y2Q2 $560,000 Y1Q3 $640,000 Y1Q3 $720,000 Year 2 $2,400,000 Overhead sub total Tech & Op & HW Accumulated User # for ASP User # overlap discount S/W, Co-lo Office $160,000 $186,667 $213,333 $240,000 $800,000 $488,800 $19,075,500 $561,600 $22,477,500 $676,000 $26,973,000 $800,800 $32,319,000 $2,527,200 $100,845,000 $24,250 $0 $28,500 $0 $34,000 $50,000 $40,500 $0 $127,250 $50,000 $1,153,050 $12,244,950 $1,336,767 $16,007,550 $1,613,333 $20,610,333 $1,801,300 $25,829,350 $5,904,450 $74,692,183 $900,000 $0 $975,000 $0 $2,475,000 $0 $1,500,000 $0 $5,850,000 $0 Full-Serve ASP Services Content Providers ASP New User Numbers Accumulated Users CPL Revenue $2,137,869 1,224,000 24,021,000 $384,336 $2,519,145 1,632,000 28,305,000 $452,880 $3,022,974 1,989,000 33,966,000 $543,456 $3,622,122 2,295,000 40,698,000 $651,168 $11,302,110 7,140,000 126,990,000 $2,031,840 Online Transaction ASP New User Numbers Accumulated Users CPL Revenue $1,257,570 720,000 14,130,000 $2,260,800 $1,481,850 960,000 16,650,000 $2,664,000 $1,778,220 1,170,000 19,980,000 $3,196,800 $2,130,660 1,350,000 23,940,000 $3,830,400 $6,648,300 $4,200,000 74,700,000 $11,952,000 Quarterly Revenue $6,940,575 $8,092,875 $11,016,450 $11,734,350 $37,784,250 Costs of Sales myLinker Enterprise myLinker ASP Total Cost of Sales $180,000 $1,258,453 $1,438,453 $195,000 $1,482,891 $1,677,891 $495,000 $1,779,469 $2,274,469 $300,000 $2,132,156 $2,432,156 $1,170,000 $6,652,969 $7,822,969 EBITDA Royalty Payment $4,349,072 $0 $5,078,218 $0 $7,128,648 $0 $7,500,894 $0 $24,056,831 $0 Total Accumulate Expense Total myLinker Enterprise Maintenance Fees Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 41 INDUSTRY STANDARD PRICING, YEAR 3 Quarter Salary Y3Q1 $720,000 Y3Q2 $840,000 Y3Q3 $960,000 Y3Q4 $1,050,000 Year 3 $3,570,000 Overhead sub total Tech & Op & HW Accumulated User # for ASP User # overlap discount S/W, Co-lo Office $240,000 $280,000 $320,000 $350,000 $1,190,000 $7,935,200 $306,180,000 $8,080,800 $312,255,000 $8,268,000 $320,031,000 $8,476,000 $328,536,000 $32,760,000 $1,267,002,000 $383,250 $0 $390,750 $0 $400,250 $50,000 $411,000 $0 $1,585,250 $50,000 $9,278,450 $46,187,550 $9,591,550 $74,558,200 $9,998,250 $104,226,000 $10,287,000 $134,787,600 $39,155,250 $359,759,350 $1,500,000 $0 $3,500,000 $0 $2,200,000 $0 $4,800,000 $0 $12,000,000 $0 Full-Serve ASP Services Content Providers ASP New User Numbers Accumulated Users CPL Revenue $34,314,840 2,295,000 385,560,000 $6,168,960 $34,995,690 2,805,000 393,210,000 $6,291,360 $35,867,178 3,366,000 403,002,000 $6,448,032 $36,820,368 3,672,000 413,712,000 $6,619,392 $141,998,076 12,138,000 1,595,484,000 $25,527,744 Online Transaction ASP New User Numbers Accumulated Users CPL Revenue $20,185,200 1,350,000 226,800,000 $36,288,000 $20,585,700 1,650,000 231,300,000 $37,008,000 $21,098,340 1,980,000 237,060,000 $37,929,600 $21,659,040 2,160,000 243,360,000 $38,937,600 $83,528,280 $7,140,000 938,520,000 $150,163,200 Quarterly Revenue $98,457,000 $102,380,750 $103,543,150 $108,836,400 $413,217,300 Costs of Sales myLinker Enterprise myLinker ASP Total Cost of Sales $210,000 $20,199,375 $20,409,375 $490,000 $20,600,156 $21,090,156 $308,000 $21,113,156 $21,421,156 $672,000 $21,674,250 $22,346,250 $1,680,000 $83,586,938 $85,266,938 EBITDA Royalty Payment $68,769,175 $0 $71,699,044 $0 $72,123,744 $0 $76,203,150 $0 $288,795,113 $0 Total Accumulate Expense Total myLinker Enterprise Maintenance Fees Confidential and Proprietary to Shotech America, 2000. Do Not Distribute. 42