PAYMENTS 2013 Exhibitor FAQ’s
The PAYMENTS Conference
Who is NACHA?
When is PAYMENTS 2013?
How old is NACHA’s Annual PAYMENTS Conference?
Who attends the PAYMENTS Conference?
2012 Attendee Demographics
What is the expected attendance?
How can I be considered as a speaker at PAYMENTS 2013?
How do I provide my feedback to show management, ask questions not found here, or inquire
about exhibit space or sponsorship opportunities?
What is the convention center’s address for driving directions?
How do I become a member of NACHA?
Where can I reserve a hotel room?
Does NACHA provide a Mobile Conference Planning Tool?
Does PAYMENTS 2013 have a hash tag on Twitter?
Who should I contact regarding media relations at PAYMENTS 2013?
What sponsorship/advertising opportunities are available for PAYMENTS 2013?
Exhibiting and Sponsorship Rules & Regulations
What is the cost to exhibit?
What does the exhibit fee include?
How many badges do I receive with my booth?
What are the fees for additional conference badges?
Can the exhibit hall only badges received as benefits of exhibiting be upgraded?
When is the exhibit hall open to attendees?
When is exhibitor setup (move in) and teardown (move out)?
Do you have to be a NACHA member to exhibit?
How do I become a member of NACHA?
Is the PAYMENTS 2013 exhibit hall carpeted?
What are the colors of the aisle carpet and the show draping?
Where can I find the exhibit hall floor plan?
Do you allow end-cap booths?
Are there columns in the exhibit hall?
What is the ceiling height?
Can I hang a sign above my booth?
What are the height regulations for linear booths?
Are there any show rules of which I need to be aware?
Will there be security?
Exhibitor Service Manual
Who are the current exhibitors?
When will I receive my Exhibitor Service Manual?
Exactly what is included in the Exhibitor Service Manual?
Who is NACHA’s appointed contractor for PAYMENTS 2013?
What if I have an EAC (Exhibitor Appointed Contractor)?
Does the exhibiting company and/or the EAC need to provide the
Certificate of Insurance?
Do I need insurance for my booth?
Attendee Lists and Private Meeting Rooms
What is the cost to purchase the pre- and post- conference attendee lists?
How are the pre- and post- conference attendee lists distributed and what
information is included in them?
When are the pre- and post- conference attendee lists distributed?
Can I rent meeting rooms/hospitality suites?
PAYMENTS 2013 Exhibitor FAQ’s
The PAYMENTS Conference
Who is NACHA?
NACHA — The Electronic Payments Association
National Automated Clearing House Association
NACHA manages the development, administration, and governance of the ACH Network, the backbone for the
electronic movement of money and data. The ACH Network serves as a safe, secure, reliable network for direct
consumer, business, and government payments, and annually facilitates billions of payments such as Direct
Deposit and Direct Payment. Utilized by all types of financial institutions, the ACH Network is governed by
the NACHA Operating Rules, a set of fair and equitable rules that guide risk management and create certainty
for all participants. As a not-for-profit association, NACHA represents more than 10,000 financial institutions
via 17 regional payments associations and direct membership. Through its industry councils and forums,
NACHA brings together payments system stakeholders to enable the innovation that strengthens the industry
with creative payment solutions. To learn more, visit www.nacha.org, www.electronicpayments.org and
www.payitgreen.org.
When is PAYMENTS 2013?
PAYMENTS 2013 will be held April 21 - 24, 2013 at the San Diego Convention Center in San Diego,
California. Halls B1 and B2 will host the exhibit hall.
How old is NACHA’s Annual PAYMENTS Conference?
PAYMENTS 2013 will be NACHA’s 37th Annual Conference.
Who attends the PAYMENTS Conference?
The PAYMENTS Conference offers the opportunity to reach a dynamic audience of financial institutions,
corporations, the government, electronic technology providers, and payments solutions providers.
2012 Attendee Demographics
To review PAYMENTS 2012 attendee demographics, visit PAYMENTS 2012 Demographics
What is the expected attendance?
NACHA anticipates 2400+ payments professionals to be present at PAYMENTS 2013.
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How can I be considered as a speaker at PAYMENTS 2013?
For any questions regarding speaking opportunities, please contact Stephanie Prebish at NACHA via phone at
703-561-1100 or email at sprebish@nacha.org.
How do I provide my feedback to show management, ask questions not found here, or inquire about
exhibit space or sponsorship opportunities?
Please contact Joshua Maze, Director, Exhibit and Sponsorship Sales, at jmaze@nacha.org or 703-561-3960.
What is the convention center’s address for driving directions?
San Diego Convention Center
111 West Harbor Drive
San Diego, CA 92101
USA
1-619-525-5000
How do I become a member of NACHA?
NACHA offers membership opportunities through Direct Financial Institution membership and Industry
Council Membership. Industry Council Membership is the most common form of membership. To learn more
about the Industry Council Memberships click through the attached link - Join NACHA
Companies wishing to exhibit and become members are offered a reduced rate when purchasing both at the
same time through NACHA’s Affiliate Membership. Join NACHA’s Affiliate Program and exhibit at
PAYMENTS 2013 for only $4195. Take advantage of this offer today and save money all year long on
NACHA’s publications, conferences, and other educational programs. This special rate is available to new
members of the Affiliate Program. For more information about the Affiliate Program, visit NACHA Affiliate
Program.
The rate of $4195 entitles you to one 10’x10’ booth and a one-year membership in NACHA’s Affiliate
Program. Affiliate Program renewals after the first year will be at the current pricing.
Where can I reserve a hotel room?
Please visit our website at: https://payments.nacha.org/Accommodations for information about reserving hotel
rooms. Please note that availability and rates are not guaranteed. It is recommended that reservations be made as
early as possible. Registrants must make their own hotel reservations and are responsible for any deposits,
changes, or cancellations.
Does NACHA provide a Mobile Conference Planning Tool?
The PAYMENTS Mobile App delivers the tools attendees need to help them get the most out of their
conference experience. The Mobile App allows attendees to customize their session schedules, check out
session descriptions and information, view interactive facility maps and the exhibit hall floor plan, search for
exhibitors, and utilize social media to share information and stay connected. This app allows attendees to easily
access their schedule and information onsite. Details for updating exhibitor information will be forthcoming in
the PAYMENTS Details & Deadlines e-letters.
Does PAYMENTS 2013 have a hash tag on Twitter?
Come tweet with us @NACHA_PAYMENTS. Be sure to use the hash tag #PAYMENTS2013 to follow the
conversations and get the latest information about what’s happening at PAYMENTS 2013.
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Who should I contact regarding media relations at PAYMENTS 2013?
Media and press room inquiries should be directed to Kendra Beasley at 703-561-3923 or via email at
kbeasley@nacha.org
What sponsorship/advertising opportunities are available for PAYMENTS 2013?
There are numerous avenues available to maximize your organization’s exposure in front of the PAYMENTS
2013 attendees. For more information on sponsorship and advertising opportunities please contact Joshua Maze
at jmaze@nacha.org or 703-561-3960.
Exhibiting and Sponsorship Rules & Regulations
What is the cost to exhibit?
Booth Price (per 10’ x 10’)
$3,395 member
$4,375 non-member
$4,195 Booth plus Affiliate Program Membership
Booth Price (per 10’x20’)
$6,790 member
$8,750 non-member
Booth Price (per 20’ x 20’)
$16,975 member
$21,875 non-member
Booth Price (per 20’ x 30’)
$20,370 member
$26,250 non-member
Pricing for booths larger than 20’ x 30’ is available upon request.
What does the exhibit fee include?
The exhibit fee includes
 10’ x 10’ exhibit space (8’ backwall and 3’ sidewall with fabric drape)
 1 full conference registration per 10’ x 10’ (Includes: educational sessions and social events)
 2 exhibit hall ONLY registrations per 10’ x 10’ (Includes: Opening General Session and Industry Agenda
General Session, Monday Luncheon in the Exhibit Hall, and Monday Night Celebration; Excludes:
education sessions, Tuesday Awards Luncheon, and Breakfast Roundtables)
 Purchase additional exhibit hall only registrations at discounted prices
 Company Identification Sign for linear booths
 Company description (50-words) and contact information in Exhibitor Directory section of the Onsite
Conference Program Guide (Must commit by March 1, 2013)
 One-time use of pre-and post-conference attendee lists
(Attendee lists are distributed electronically to include –contact name, title, company name and mailing
address. NACHA does not release phone or fax numbers or email addresses. NOTE: If an attendee opts out
of having their contact information released, it will not be provided.)
 Company name with hyperlink on PAYMENTS 2013 website.
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How many badges do I receive with my booth?
1 (one) full conference registration per 10’ x 10’ (Includes: education sessions and social events) and
2 (two) exhibit hall only registrations per 10’ x 10’ (Includes: Opening General Session and Industry Agenda
General Session, Monday Luncheon in the Exhibit Hall, and Monday Night Celebration; Excludes: education
sessions, Tuesday Awards Luncheon, and Breakfast Roundtables)
Based on booth size the allotment is as follows:
o 10 x 10 = 1 full conference; 2 exhibit hall only
o 10 x 20 = 2 full conference; 4 exhibit hall only
o 20 x 20 = 4 full conference; 8 exhibit hall only
Badge registration information and the appropriate forms are included in the Exhibitor Service Manual. Badges
may be picked up onsite at exhibitor registration.
What are the fees for additional conference badges?
Additional exhibit hall only registrations are $895 each. Additional full conference registrations can be
purchased at the published rate of $1395/member; $1695/nonmember by February 22nd and $1655/member;
$1955/nonmember after February 22nd.
Can the exhibit hall only badges received as benefits of exhibiting be upgraded?
Yes. Complimentary exhibit hall only badges can be upgraded to full conference status for $800 per upgrade.
This would allow access to all education sessions.
When is the exhibit hall open to attendees? – times are subject to change –
Show Hours
Monday, April 22, 2013 - 10:30 a.m. - 2:45 p.m. and 3:45 p.m. - 5:00 p.m.
Tuesday, April 23, 2013 - 9:00 a.m. - 11:45 a.m. and 1:00 p.m. - 4:30 p.m. and 5:30 p.m. - 7:00 p.m.
When is exhibitor setup (move in) and tear down (move out)?
Exhibitor setup:
Friday, April 19, 2013 - 12:00 p.m. - 8:00 p.m
20 x 30 and larger booths MUST begin setup on Friday
20 x 20 booths may begin setup on Friday at 5 p.m.
Saturday, Apr 20, 2013 – 8:00 a.m. – 5:00 p.m.
20 x 20 booths MUST begin setup on Saturday
For all exhibitors
Sunday, April 21, 2013 – 8:00 a.m. – 4:00 p.m.
For all exhibitors
Booths must be show-ready at 4:00 p.m. on Sunday, April 21.
By 4:00 p.m. on Sunday, all freight must be removed from the show floor. If your set up is not complete or if
your freight has not been removed from the show floor, NACHA reserves the right to hire labor to complete the
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work or remove the freight at the exhibitor’s expense. All installation MUST be completed by 4:00 p.m.,
Sunday, April 21th. Installation will NOT be permitted on Monday, April 22nd.
Tear down:
Tuesday, April 23, 2013 – 7:00 p.m. – 10:00 p.m.
Wednesday, April 24, 2013 – 8:00 a.m. –3:00 p.m.
Please note: These hours are tentative. Please refer to the Overview of Show Hours in the Exhibitor Service
Manual for final times.
Do you have to be a member to exhibit?
No. The PAYMENTS 2013 Exhibit Hall is open to those vendors with products, services, or solutions related
to the electronic payments industry.
Is the PAYMENTS 2013 exhibit hall carpeted?
The exhibit hall is NOT carpeted. NACHA will carpet the aisles and exhibitors are required to carpet their
booth space.
What are the colors of the aisle carpet and the show draping?
The aisle carpet will be midnight blue and the show draping will be blue and gold. Draping is provided for
linear booths only.
Where can I find the exhibit hall floor plan?
To view the most up-to-date floor plan, please visit https://payments.nacha.org/floor-plan-contract.
Do you allow end-cap booths?
No, end-cap booths are not allowed as we do not charge a premium for corner booths.
Are there columns in the exhibit hall?
Yes, there are columns in the exhibit hall, however, they do not affect booth positioning, visibility, or traffic
flow. Please refer to the exhibit hall floor plan that shows the columns in the 100, 500, and 800 aisles and view
a diagram of the San Diego Convention Center columns by clicking here https://payments.nacha.org/sites/payments.nacha.org/files/files/columns.pdf
What is the ceiling height?
The ceiling height is 40’ to ceiling and 27’ to bottom of truss. Build to height is 16’, hanging signage can be
20’ to top; 16’ to bottom for island booths that are 20’x20’ or larger.
Can I hang a sign above my booth?
Hanging signage is permitted in island booths that are 20’x20’ or larger. The sign must be hung within the
booth space as to not obstruct your neighbors. The top of the sign can be no higher than 20’ and the bottom can
be no lower than 16’. There will be no exceptions to this policy.
What are the height regulations for linear booths?
All liner booths come with an eight foot high back wall made of pipe and drape. From the back wall to the midpoint of the booth (5 feet) displays can be eight feet high, maximum. From the mid-point of the booth to the
aisle (5 feet) displays must be four feet or lower. Absolutely nothing in a linear booth can extend above the
eight foot back wall line with the exception of booths along the outside perimeter walls – “even” 100 booth
numbers and “odd” 800 booth numbers may extend a sign up to a maximum of 12 feet along their back wall
only.
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Are there any show rules of which I need to be aware?
The show rules are important and all exhibitors and their representatives are expected to know the rules and
abide by them. PAYMENTS 2013 Rules & Regulations are available online at
https://payments.nacha.org/floor-plan-contract and are also included in the Exhibitor Service Manual. Each
exhibiting organization must have a signed copy of the Rules & Regulations on file with NACHA,
acknowledging acceptance and adherence.
Will there be security?
NACHA will provide perimeter security during move-in, show days and tear down periods. During this time
exhibitors are responsible for their own materials and should take any additional care deemed necessary for
prevention of loss or damage. NACHA is not responsible for theft or damage to property. If you feel your
booth requires security over and above what NACHA provides, the Exhibitor Service Manual will have
information on how to contract additional security, at the exhibitor’s expense.
Exhibitor Service Manual
Who are the current exhibitors?
Click the attached link to view a list of current exhibitors https://payments.nacha.org/exhibitor-list-2013.
When will I receive my Exhibitor Service Manual?
The exhibitor service manual link will be emailed in mid-January and will be available online ONLY. Freeman
will only email a link to the exhibitor service manual, CDs or paper copies of the kit will not be distributed. It
will be coming directly from Freeman so please take the necessary steps to make sure it gets through your spam
filter and to your inbox.
Note: The manuals will be emailed to the primary sales contact on file with NACHA Event Sales. If others
within your organization or your exhibitor appointed contractor need access to the manual, it will be the
responsibility of each exhibiting organization to forward the information from Freeman on how to access the
manual.
Exactly what is included in the Exhibitor Service Manual?
The Exhibitor Service Manual will be broken into five sections – Overview, NACHA, Additional Exposure
Opportunities, Freeman, and Other Services. Information concerning the hotel, conference registrations,
Freeman related information, booth accessories, electrical, phone lines, lead retrieval, catering, etc. will be
included.
Who is NACHA’s appointed contractor for PAYMENTS 2013?
Freeman has been designated again this year as NACHA’s official decorator/contractor for this conference. The
contact information for Freeman is:
Freeman
901 E. South Street
Anaheim, CA 92805
Customer Service Phone number – 714-254-3410
FreemanAnaheimES@freemanco.com
www.freemanco.com
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What if I have an EAC (Exhibitor Appointed Contractor)?
Exhibitors may appoint their own subcontractors only for the physical setup and dismantling of their display.
Please review the Exhibitor Appointed Nonofficial Contractor Authorization in the Exhibitor Service Manual.
Please remember that it is the exhibitor’s responsibility to forward any and all pertinent information
from your manual to your appointed contractor, and to complete the EAC form in the manual and send
it to NACHA.
Does the exhibiting company and/or the EAC need to provide a Certificate of Insurance?
The EAC must provide certificates of liability insurance. EACs must have general liability, worker’s
compensation, and automobile (if appropriate) coverage. The exhibitor’s current insurance provider can
provide certificates upon request. Certificates of Insurance should be forwarded to Freeman and to NACHA
along with the completed EAC form.
Do I need insurance for my booth?
NACHA strongly recommends that every exhibitor carry adequate insurance.
Attendee Lists and Private Meeting Rooms
What is the cost to purchase the pre- and post- conference attendee lists?
There is NO fee for the pre- and post- conference attendee lists. These lists are benefits of being an exhibitor or
sponsor at PAYMENTS 2013 and cannot be purchased separately.
How are the pre- and post- conference attendee lists distributed and what information is included in
them?
Attendee lists are distributed electronically, in an excel spreadsheet, to include – contact name, title, company,
and mailing address. NACHA does not release email addresses or phone or fax numbers. (NOTE: If an attendee
opts out of having their contact information released, it will not be provided.)
When are the pre- and post- conference attendee lists distributed?
The pre-conference list is distributed approximately four weeks prior to the show. The post-conference attendee
list is distributed approximately 2 weeks post conference. The lists are distributed to the person listed with
NACHA Event Sales as the primary contact. Note: Requests for duplicate lists will not be honored.
Can I rent meeting rooms/hospitality suites?
In the interest of the success of the entire convention and exhibition, each exhibitor must agree not to extend
invitations, call meetings, or otherwise encourage absence of attendees from the convention’s official planned
activities or exhibit hall during the official hours of the convention and exhibition. Exhibitors who host or
conduct any function(s) or reserve/rent any function space without getting prior approval from NACHA may be
fined $5,000. (Refer to Section 16 of the PAYMENTS 2013 Exhibit Rules & Regulations). However, there are
a limited number of on show floor meeting rooms available to rent for the times the exhibit hall is open. Please
see the “On Show floor Meeting Room Request Form” in your exhibitor service manual for detail.
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