Raymond Industrial Equipment Adjustment Committee Final Report-Phase II April 01, 2011-March 31, 2012 Prepared By: Kenneth J. F. Johnson, M.Ed. Chairperson 1 Table of Contents 1- Executive Summary………………………………………………….…Pg.4 2- History of Raymond Industrial Equipment Limited…………….....…...Pg.5 3- Outline of Activities Undertaken and Results achieved………………..Pg.6 4- Chairperson’s Remarks………………………………………………….Pg.8 Appendices 1- Adjustment Agreements………………………………………………Pg.9 2- Financial Claim:………………………………………………………Pg.21 3- Chairperson’s Appointment Letter……………………………………Pg.22 4- Committee Minutes……………………………………………………Pg.23 5- Coordinator Reports…………………………………………………...Pg.42 6- Status of the Workforce…………………………………………….….Pg.54 7- Newsletters of the Committee………………………………………....Pg.56 2 Summary Report AAP# 13439 Name Raymond Industrial Equipment Adjustment Committee Address: C/O Chamber of Commerce Brantford/Brant, 77 Charlotte St., Brantford, Ontario N3T 2W8 Action Centre, 340 Henry St. #19, Brantford, ON Committee Contact Jackie Huys Phone:519-756-9700 Advisor Nadia Fleming, MTCU Phone:519-752-4533 Agreement DURATION $143,000.00 From To April 01,2011 March 31, 2012 PARTNERS Partner Name Raymond Industrial Equipment Amount $ $13,000.00 Chamber of Commerce Brantford/Brant Project Descriptions To assist the remaining 130 displaced employees of Raymond Industrial Equipment Limited, Brantford, to participate in the development of an Adjustment Program, provided to support their effective transition to employment, training or other effective adjustment to their job loss. Employees participated in Resume Writing workshops (4); Essential Skills Training(3); workshops were offered through LJS Services in Resume Writing and Interview Skills. Computer Skills Training was provided by the Brantford, Literacy council. The Committee approved $5,502.23 expenditures from the $30,000.00 Training Fund provided by Raymond Industrial Equipment Limited. This assisted _30_ employees in preparing for work by funding costs such as safety equipment, Security Check costs and various short term training certifications. The Committee approved the contribution of $13,000.00 from their Training Fund as a contribution to the New Adjustment Agreement with the Ministry of Training Colleges and Universities; reducing the available Training Fund support for workers to $11,497.77. 3 Results Achieved Working _26_ Temporary Employment 15__ Training _3__ Retired _4_ Other _2__ Not Adjusted _130_ No Service Required _4_ Form 1 (# ) ______ Numbers Affected__130_ Numbers Served __130 Best Practices -The Committee’s negotiated Computer Training Program offered by the local Literacy Council at no cost to the Committee or the workers it was a very successful program. -Access to the Training Fund provided ongoing support and positive credibility for the assistance available through the Action Centre encouraging visits and contact by employees. -EI Inquiry support with consultant representative support provided key assistance. Feedback from Participants Employees using the Action Centre found the availability of knowledgeable Peer Helpers and access to job information during the severe downturn in the economy a bright spot in a bleak job market. The ability to meet with and gain assistance from co-workers and deal with difficulties as contact with EI occurred was well received. -As the Job Market became more accessible in 2011, employees found the vacancies posted at the Action Centre an excellent resource to identify good potential employers providing the opportunity to gain meaningful re-employment. Executive Summary The market financial crisis in October 2008 resulted in Raymond Industries Equipment Limited of Brantford, Ontario making a decision to close its Brantford facility by March of 2010 affecting 254 employees.. The employee organization and the Chamber of Commerce approached the Ministry of Training Colleges and Universities in January 2011 to establish a new Agreement for an Industrial Adjustment Committee to assist the remaining 130 employees to find alternative work, access additional skills training or consider what further options might be available for them to return to the workforce. A Grant Agreement establishing an Adjustment Committee for the employees affected at Raymond Industrial Equipment Limited, Brantford was established the 1st day of April 2011 with a contribution of $130,000.00(90%) from the Ministry of Training Colleges and Universities and $13,000.00(10%) from Raymond Industrial Equipment Limited Training Fund. The Committee established and operated an Action Centre for the employees at 340 Henry Street Unit #19. The Henry street location continued to provide an accessible and centrally located point of service and was furnished through company equipment contributions and committee purchases. The committee staffed the Action Centre with 6 Peer Helpers from the affected workforce and issued 10_ Newsletters during the 12 months to keep employees informed of the available support programs. 4 Employees participated in Resume Writing workshops(___); Essential Skills Training(___); workshops were offered through LJS Services in Resume Writing and Interview Skills. Computer Skills Training was provided by the Brantford, Literacy council. Ken Johnson was selected as the independent committee Chairperson. The Ministry of Training Colleges and Universities was represented by Nadia Fleming, Labour Adjustment Program consultant. The Chamber of Commerce Brantford-Brant provided the administrative oversight and agreement signing responsibility with MTCU to assist the employees and the community in the effective transition of the employees affected by the closure. In the year of operation 26_ employees were assisted in returning to full time employment ; 6_employees located new temporary employment with other employers; _9_employees chose to work on contract with new employers; _2_employees enrolled in training programs and _4_ employees chose self- employment;_3__ employee chose early retirement; __5_employee are on disability benefits with WSIB. The Raymond Industrial Equipment Adjustment Committee completed its activities with 177 employees , 69.96% of their workforce adjusted over the two agreements. Phase II of RIE Action Centre activity resulted in _31 employees or _24.8_% of their affected employees adjusted and working, in training, retired or in self employment. The YTD Feb. 29/2012) expenditure of the operational budget was $_$88,553.98_, an adjustment cost per employee of approximately $_$2,459.93 (130-94)=__36_ employees adjusted. History The Raymond Corporation has been the leading designer and manufacturer of high quality electric lift trucks for the warehousing and distribution industry. Having started as a family-owned business in 1922 and now as part of the Toyota Materials Handling Group, the largest lift truck manufacturer in the world, The Raymond Corporation continues to lead the North American materials handling industry. In 1997, BT Industries of Sweden acquired The Raymond Corporation. Toyota Industries Corporation of Japan acquired BT Industries in 2000, making Raymond part of the Toyota Materials Handling Group. Combined, the three companies make up the largest lift truck manufacturer in the world. The Brantford, Ontario Plant was established in 1965 as the Canadian division of the Raymond Corporation and serviced the North American market. The Brantford plant has 369 employees and is a non-unionized facility. Raymond is considered a major employer in the Brantford area with its skilled workforce a significant contributor to the areas economic well-being. The manufacture of material handling equipment is a bellweather of economic activity in a broad cross section of industry which depends on the use of a variety of the material handling devices manufactured by Raymond Industrial Equipment. The North American manufacturing market suffered two significant blows beginning in 2007. These were the beginning of the increase in demand for oil and the sub-prime mortgage crisis. The first began an upward spiral of gasoline prices which significantly impacted on the automotive industry and all of their suppliers. The second crisis in housing resulted in major mortgage defaults in the United States in October 2008, and the resultant downturn in manufacturing of all appliances and new home related purchases of furniture and other commodities. Raymond Industrial Equipment provides the effective material handling capacity for distribution and warehousing sector in North America. The two edge crisis caused a major downturn in manufacturing and the cost of goods including agricultural products resulting in a dramatic drop in demand for the Raymond products. 5 The closure of the Brantford facility affecting 254 employees was announced in December 2009 with the closing date being February 12, 2010. The corporate decision to close Brantford, recognized as the companies most profitable, effective and efficient manufacturing plant in North America came about because of the severe economic downturn in the United States. As an American Corporation with a facility in Green, New York, the corporation was enticed by a government of New York offer of over $3,000,000.00, to close Brantford and move its production to the New York plant. There were no specific efforts made by either the Federal or Provincial Governments in Canada to challenge this decision, under the fair market practices of the North American Free Trade Agreement, and the plant proceeded with its closure on February 12, 2010. The Chamber of Commerce and the Adjustment Committee requested the support of the Ministry of Training, Colleges and Universities for the remaining 130 employees who had not been adjusted by the end of March 2011. MTCU entered into a one year Agreement for $143,000.00 cost shared on April 01, 2011. Outline of Activities: Adjustment Committee Members: Linda Farmer, HR Generalist Dennis Hammer, Employee Rep John McCall, Supervisor Rep Jackie Huys, Employee Rep Rick Purdy, Treasurer Cal Hewson, Gary Matheson, Charlene Nicholson, Chamber of Commerce Nadia Fleming, MTCU Consultant (ex-officio) Ken Johnson, Chairperson Committee Goal: To assist the 130 remaining displaced employees of Raymond Industrial Equipment Limited, Brantford, to participate in the development of an Adjustment Program, provided to support their effective transition to employment, training or other effective adjustment to their job loss. Committee Activities: The Adjustment Committee continued ongoing contact with the affected workers to assess ongoing needs as severance and EI benefit status changed throughout the year. The result of the ongoing contact indicated that by January 2011 , 98 employees would still require assistance as a result of the closure; 9 employees had taken severance and were not interested in further committee assistance; 5 employees were in a training course; 20 employees were considering retirement; and 5 employees were on disability with WSIB. The Ministry of Training Colleges and Universities provided operational direction and assistance through Ms. Nadia Fleming, Labour Adjustment Consultant. While the Chairperson, Ken Johnson, continued with the logistical structured meetings and consultation regarding specific employee needs The Action Centre with Jackie Huys working in the position of Action Centre Coordinator. The leasing of 340 Henry St. Unit #19 was continued as an established and recognized gathering point for Raymond employees. The facility provided an accessible site, centrally located with ample space for peer helpers, meeting space, office and computer access, and a coffee lounge and Job Board area for visiting employees. The Action Centre was set up with a combination of Raymond Industrial Equipment Limited 6 computers, fax and copier and purchased desks and chairs, with some transferred equipment from the Nanticoke Steelworkers facility. Action Centre operations were open from 8:30-4:00 Monday to Friday for the year of operation with some time adjustments for the Christmas holiday season. The Action Centre provided access and support to the 130 affected employees experiencing over _850_ visits to the Action Centre in the 12 months of their operation. The committee undertook to assist employees encountering difficulties with employment Insurance and eligibility for the Severance Incentive Training Initiative (SITI). The Chairperson and Co-ordinator contacted Donna Levert, Public Liaison Officer with Service Canada to clarify issues affecting employees as they accessed their Employment Insurance and experienced difficulties. Discrepancies in how individuals with the same work histories were handled by EI represented a significant effort on the part of the Co-ordinator with necessary ongoing contact. Assistance was required by an external consultant to present an appeal to the Board of Referees on behalf of some affected employees. Peer Helpers through the Action Centre contacted all affected employees during the weeks prior to Christmas 2011 and a Newsletter was issued to increase everyone’s awareness of the Action Centre’s intent to wind down operations by March 31st, 2012. Employees were provided with the information and community resources available through Action Centre contact. Efforts were made to encourage the remaining 94 employees to access workshops, training and NGO community supports while assistance could be provided by their peers. An employee survey was undertaken in December and January to assess the situation on the ground relative to employee interests, needs and situation to facilitate referral to appropriate program and service supports through community agencies. Newsletters were provided on a monthly basis beginning in May 2011, to keep all employees informed of the available supports including the information on the location of the Assessment Centre at 340 Henry St. and the various possible training options. Action Centre activity dropped off during the summer months. The number of employees actively needing to be adjusted was 130 at the beginning of April 2011. Committee expenditures averaged approximately $___________ per month with $______________ being spent by March 31, 2012. The extended severance benefits of up to 60 weeks by Raymond was having an effect on employee participation in the 1st half of 2011. The committee is now looking at 130 employees unadjusted and began the process of transition to new employment. One employee had acquired new employment with Toyota’s Motor manufacturing of Canada in Cambridge. One employee attended an Essential Skills workshop held in partnership with the Genfast Adjustment Committee employees. The Marketing letter had been sent to 29 employers and there had been no response to date. A final March-2012 Newsletter was drafted to include detailed information on the Province’s Second Career Strategy and highlighting the service provider network available for employment assistance in the Brantford-Brant area. On February 28, 2011, 130 employees remained on Lay off; ___26_ employees were working with new employers; 15 employees were working part time or on contract; 4 employees were exploring the Self Employment Benefit with Enterprise Brant; all employees had moved on and accepted severance; 4 were involved in training; 3 retired; 5 were on disability with WSIB; Resulting in a ___24.80__% successfully adjusted rate over the 12 months of the Action Centre’s operation. 7 The activity expended approximately $_____________resulting in a cost of $_________ (130_______=_________ employees adjusted) per employee successfully adjusted. Chairperson’s Remarks I would like to thank all individuals who participated in the Adjustment Committee during the closure at Raymond Industrial Equipment Limited, especially recognizing the Chamber of Commerce BrantfordBrant for the administrative oversight and responsibility for undertaking the Grant Agreement with the Ministry of Training Colleges and Universities. Everyone pursued their responsibilities with commitment and enthusiasm. The ability to work together to achieve consensus facilitated the overall communication to the affected employees resulting in the maximizing of the use of existing training and employment related resources that were available. The majority of Raymond’s employees received a significant severance which affected overall participation early in the adjustment process. Changes to criteria for Skills Development and 2nd Career also had a detrimental impact on the uptake of training early in the employee’s job loss period. The 124 (47%) of the employees that were adjusted in Phase-I, found the resource offered by the coordinator, Jackie Huys and the Peer Helpers at the Action Centre to be of significant assistance. Nadia Fleming, Labour Adjustment Consultant for the Ministry of Training, Colleges and Universities provided strong support and expertise in the establishment of the Adjustment Committee and its ongoing deliberations. I look at this phase of the Raymond Industrial Equipment Adjustment Committee as a positive experience with limited successful Adjustment of 36 of their affected employees and the access of training and Self Employment initiatives. Thirty six of the 130 employees involved in Phase-II were successfully adjusted with the remaining ninety-four being referred to St. Leonard’s and Community Resource Services for follow up as they moved from severance to EI and use existing supports within the community to continue their move to re-employment. As mentioned earlier the employees were dealing with the worst downturn in the Canadian Labour Market since the depression, requiring an exceptional effort on their part to obtain new employment at a competitive rate. The average rate of pay for Raymond employees had been $25 per hr. and many had to contend with a Labour Market dominated by Temp Employment Agencies only offering Part Time contracts with no benefits and an hourly rate ranging from $10-$15 per hr. Not a viable alternative for middle aged workers with families, college aged children and mortgages! Representation was made to Dave Levac, MPP for Brant and Phil McColeman, MP federally concerning the serious impact Temp agencies were having on the Labour Market’s functioning locally and the diminished opportunity for regular full time work with benefits. This report is respectfully submitted on behalf of the RIE Adjustment Committee. Kenneth J.F. Johnson, M.Ed. Chairperson 8 Appendices 1Grant Agreement DRAFT Page 1 Contract Number: 13439 THE AGREEMENT effective as of April 1, 2011 BETWEEN: HER MAJESTY THE QUEEN IN RIGHT OF ONTARIO as represented by the Minister of Training, Colleges and Universities (the “Ministry”) - and CHAMBER OF COMMERCE BRANTFORD BRANT (the “Recipient”) Background: This Agreement defines the terms and conditions of Funds to be used by the Recipient to assist 130 Affected Workers by establishing a Labour Adjustment Committee under the Adjustment Advisory Program at Employment Action Centre, as more particularly described in the attached Schedule “A”. Consideration: In consideration of the mutual covenants and agreements contained herein and for other good and valuable consideration, the receipt and sufficiency of which are expressly acknowledged, the Parties agree as follows: ARTICLE 1 INTERPRETATION AND DEFINITIONS 1.1 Interpretation. For the purposes of interpretation: (a) words in the singular include the plural and vice-versa; (b) words in one gender include all genders; (c) the background and the headings do not form part of the Agreement; they are for reference only and shall not affect the interpretation of the Agreement; (d) any reference to dollars or currency shall be to Canadian dollars and currency; and (e) “include”, “includes” and “including” shall not denote an exhaustive list. 1.2 Definitions. In the Agreement, the following terms shall have the following meanings: “Adjusted Workers” means those individuals who have received assistance under this agreement, been given the tools to adjust to their job loss, and have: found full-time or part-time work or become self-employed; been referred to a program within the Employment Ontario network; been referred to another community program; enrolled in a training program that will lead to employment; retired; or chosen not to return to the workforce. “Action Centre” means the Action Centre described in Schedule “A”. "Affected Workers" means those workers who have been laid off or whose employer has given written notice of termination of employment. “Agreement” means this agreement entered into between the Ministry and the Recipient and includes all of the schedules listed in section 26.1. “Budget” means the budget attached to the Agreement as Schedule “B”. “LA Committee” means the Labour Adjustment Committee described in Schedule “A”. “Effective Date” means the date set out at the top of the Agreement. “Event of Default” has the meaning ascribed to it in section 14.1. “FIPPA” means the Freedom of Information and Protection of Privacy Act, R.S. O. 1990, c. F.31, as amended. “Funding Year” means: (a) in the case of the first Funding Year, the period commencing on the Effective Date and ending on the following March 31; and (b) in the case of Funding Years subsequent to the first Funding Year, the period commencing on April 1 following the end of the previous Funding Year and ending on the following March 31. “Funds” means the money the Ministry provides to the Recipient pursuant to the Agreement. 9 “Indemnified Parties” means her Majesty the Queen in right of Ontario, her Ministers, agents, appointees and employees. “Maximum Funds” means $130,000. “Notice” means any communication given or required to be given under the Agreement. “Parties” means the Ministry and the Recipient. “Party” means either the Ministry or the Recipient. “PIPEDA” means the Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5, as amended. “Project” means the undertaking described in Schedule “A”. Page 2 Contract Number: 13439 “Reports” means the reports described in Schedule “D”. “Wind Down Costs” meansthe Recipient’s reasonable costs to wind down the Project. ARTICLE 2 REPRESENTATIONS, WARRANTIES AND COVENANTS 2.1 General. The Recipient represents, warrants and covenants that: (a) it is, and shall continue to be for the term of the Agreement, a validly existing legal entity with full power to fulfill its obligations under the Agreement; (b) it has, and shall continue to have for the term of the Agreement, the experience and expertise necessary to carry out the Project; (c) any information the Recipient provided to the Ministry in support of its request for funds (including information relating to any eligibility requirements) was true and complete at the time the Recipient provided it and shall continue to be true and complete for the term of the Agreement; (d) the materials described in section 5.1 shall not in any way infringe or violate any patent, copyright, trademark, industrial design, know-how or trade secret or any other right of any third party, nor shall it offend any law of any level of government. 2.2 Execution of Agreement. The Recipient represents and warrants that: (a) it has the full power and authority to enter into the Agreement; and (b) it has taken all necessary actions to authorize the execution of the Agreement including if the Recipient is a band as defined in the Indian Act, it has passed a band resolution authorizing the Recipient to enter into the Agreement with the Ministry, or if the Recipient is a municipality it has passed a municipal-by-law authorizing the Recipient to enter into the Agreement with the Ministry. 2.3 Governance. The Recipient represents, warrants and covenants that it has, and shall maintain for the period during which the Agreement is in effect, by-laws or other legally necessary instruments to: (a) establish an expected code of conduct and ethical responsibilities including policies on protection of privacy that comply with PIPEDA or the Canadian Standards Association Model Privacy Code entitled Model Code for the Protection of Personal Information and that are publicly available and policies on conflict of interest, at all levels of the Recipient’s organization; (b) establish procedures to ensure the ongoing effective functioning of the Recipient; (c) establish decision-making mechanisms; (d) provide for the prudent and effective management of the Funds; (e) establish procedures to enable the successful completion of the Project; (f) establish procedures to enable the timely identification of risks to the completion of the Project and strategies to address the identified risks; (g) establish procedures to enable the preparation and delivery of all Reports required pursuant to Article 7; and (h) deal with such other matters as the Recipient considers necessary to ensure that the Recipient carries out its obligations under the Agreement. 2.4 Supporting Documentation. Upon request, the Recipient shall provide the Ministry with proof of the matters referred to in this Article 2. ARTICLE 3 TERM OF THE AGREEMENT 3.1 Term. The term of the Agreement shall commence on the Effective Date and shall expire on March 31, 2012 unless terminated earlier pursuant to Article 12, Article 13 or Article 14. ARTICLE 4 FUNDS AND CARRYING OUT THE PROJECT 4.1 Funds Provided. The Ministry shall: provide the Recipient up to the Maximum Funds for the purpose of carrying out the Project; provide the Funds to the Recipient in accordance with the payment schedule attached to the Agreement as Schedule “C”. 4.2 Funds Deposited. The Funds shall be deposited into an account designated by the Recipient as an account that resides at a Canadian financial institution and is in the name of the Recipient: (a) by the Ministry where Funds are deposited by electronic transfer; or 10 (b) by the Recipient where Funds are not deposited by electronic transfer. 4.3 Limitation on Payment of Funds. Despite section 4.1, the Ministry: (a) shall not provide any Funds to the Recipient until the Recipient provides the insurance certificate or other documents provided for in section 11.2; (b) is not obligated to provide instalments of Funds until it is satisfied with the progress of the Project; (c) may adjust the amount of Funds it provides to the Recipient in any Funding Year based Page 3 Contract Number: 13439 upon the Ministry’s assessment of the information provided by the Recipient pursuant to section 7.1; and (d) pursuant to the provisions of the Financial Administration Act (Ontario), if the Ministry does not receive the necessary appropriation from the Ontario Legislature for any payment the Ministry is obligated to make under the Agreement, the Ministry shall not be obligated to make any payment, and: (i) may reduce the amount of the Funds and, in consultation with the Recipient, change the Project; or (ii) the Ministry may terminate the Agreement pursuant to section 13.1. 4.4 Use of Funding and Project. The Recipient shall: (a) carry out the Project: (i) in accordance with the terms and conditions of the Agreement; and (ii) in compliance with all federal and provincial laws and regulations, all municipal by-laws, and any other orders, rules and by-laws related to any aspect of the Project; (b) use the Funds only for the purpose of carrying out the Project; and (c) spend the Funds only in accordance with the Budget. 4.5 No Changes. The Recipient shall: (a) not make any changes to the Project and/or the Budget without the prior written consent of the Ministry; and (b) abide by the terms and conditions the Ministry may require pursuant to any consent. 4.6 Interest Bearing Account. If the Ministry provides Funds to the Recipient prior to the Recipient’s immediate need for the Funds, the Recipient shall place the Funds in an interest bearing account in the name of the Recipient at a Canadian financial institution. 4.7 Interest. If the Recipient earns any interest on the Funds: (a) the Ministry may deduct an amount equal to the interest from any further instalments of Funds; or (b) the Recipient shall pay an amount equal to the interest to the Ministry as directed by the Ministry. 4.8 Maximum Funds. The Recipient acknowledges that the Funds available to it pursuant to the Agreement shall not exceed the Maximum Funds. 4.9 Rebates. The Recipient shall not use the Funds for any costs for which it has or shall receive a rebate, tax credit, input tax credit or refund. ARTICLE 5 OWNERSHIP OF MATERIALS, ACQUISITION OF GOODS AND SERVICES AND DISPOSAL OF ASSETS 5.1 Ownership of Materials. Upon successful completion of the Project, the Recipient shall own all materials, if any, created or developed with Funds under the Agreement. The Recipient grants to the Ministry a perpetual, irrevocable and royalty-free licence to use the final Project materials for any purpose except commercial gain. Without limitation, the Ministry may update, revise, copy, translate or distribute the final Project materials. 5.2 Materials Provided on Cost Recovery Basis. The Recipient agrees that if it provides the materials to any academic researcher, publicly-assisted educational institution or non-profit organization within Canada it may charge only for the reproduction of the materials on a cost recovery basis. 5.3 Acquisition of Goods and Services. If the Recipient acquires supplies, equipment or services with the Funds, it shall do so through a fair and transparent process that promotes the best value for money. 5.4 Disposal. The Recipient shall not, without the Ministry’s prior written consent, sell, lease or otherwise dispose of any asset purchased with the Funds or for which Funds were provided, the cost of which exceeded $1,000 at the time of purchase. ARTICLE 6 CONFLICT OF INTEREST 6.1 No Conflict of Interest. The Recipient shall carry out the Project and use the Funds without an actual, potential or perceived conflict of interest. 6.2 Conflict of Interest Includes. For the purposes of this Article, a conflict of interest includes any circumstances where: 11 (a) the Recipient; or (b) any person who has the capacity to influence the Recipient’s decisions, has outside commitments, relationships or financial interests that could, or could be seen to, interfere with the Recipient’s objective, unbiased and impartial judgment relating to the Project and the use of the Funds. 6.3 Disclosure to Ministry. The Recipient shall: (a) disclose to the Ministry, without delay, any situation that a reasonable person would Page 4 Contract Number: 13439 interpret as either an actual, potential or perceived conflict of interest; and (b) comply with any terms and conditions that the Ministry may reasonably prescribe as a result of the disclosure. ARTICLE 7 REPORTING, ACCOUNTING AND REVIEW 7.1 Preparation and Submission. The Recipient shall: (a) submit to the Ministry at the address provided in section 18.1, all Reports in accordance with the timelines and content requirements set out in Schedule “D”, or in a form as specified by the Ministry from time to time; (b) submit to the Ministry at the address provided in section 18.1, any other reports requested by the Ministry in accordance with the timelines and content requirements specified by the Ministry; (c) ensure that all Reports and other reports are completed to the satisfaction of the Ministry; and (d) ensure that all Reports and other reports are signed on behalf of the Recipient by an authorized signing officer. 7.2 Record Maintenance. The Recipient shall keep and maintain: (a) all financial records (including invoices) relating to the Funds or otherwise to the Project in a manner consistent with generally accepted accounting principles; and (b) all non-financial documents and records relating to the Funds or otherwise to the Project, both during the term of this Agreement and for a period of seven (7) years after completion of the Project, including but not limited to, records and documents containing personal information within the meaning of FIPPA and PIPEDA. 7.3 Inspection. The Ministry, its authorized representatives or an independent auditor identified by the Ministry may, at its own expense, upon twenty-four hours’ Notice to the Recipient and during normal business hours, enter upon the Recipient’s premises to review the progress of the Project and the Recipient’s expenditure of the Funds and, for these purposes, the Ministry, its authorized representatives or an independent auditor identified by the Ministry may: (a) inspect and copy the records and documents referred to in section 7.2; and (b) conduct an audit or investigation of the Recipient in respect of the expenditure of the Funds and/or Project. 7.4 Disclosure. To assist in respect of the rights set out in section 7.3, the Recipient shall disclose any information reasonably requested by the Ministry, its authorized representatives or an independent auditor identified by the Ministry, and shall do so in a form reasonably requested by the Ministry, its authorized representatives or an independent auditor identified by the Ministry, as the case may be. 7.5 No control of Records. No provision of the Agreement shall be construed so as to give the Ministry any control whatsoever over the Recipient’s records. 7.6 Auditor General. For greater certainty, the Ministry’s rights under this Article are in addition to any rights provided to the Auditor General pursuant to section 9.(1) of the Auditor General Act (Ontario). ARTICLE 8 ACKNOWLEDGEMENT 8.1 Acknowledge Support. Unless otherwise directed by the Ministry, the Recipient shall, in a form approved by the Ministry, acknowledge the support of the Ministry in any publication of any kind, written or oral, relating to the Agreement or the Project, including but not limited to any report, announcement, advertisement, brochure, audio-visual material, design, website or other public communication. 8.2 Publication. If the Recipient publishes any material of any kind relating to the Project, the Recipient shall indicate in the material that the views expressed in the material are the views of the Recipient and do not necessarily reflect those of the Ministry. ARTICLE 9 ACCESS TO INFORMATION AND PROTECTION OF PRIVACY 9.1 Access to Information. The Recipient acknowledges that the Ministry is bound by FIPPA and undertakes to perform its obligations under the Agreement in a manner that ensures that the Ministry is not in breach of its obligations under FIPPA. 9.2 Disclosure. The Recipient acknowledges that any information provided to the Ministry in 12 connection with the Project or otherwise in connection with the Agreement is subject to disclosure in accordance with FIPPA. 9.3 Protection of Privacy. The Recipient represents and warrants that it shall protect privacy in accordance with PIPEDA, if applicable, and its protection of privacy policy described in section 2.3(a). Without limitation, the Recipient shall: a) designate an experienced official who shall be responsible for ensuring the Recipient’s compliance with its protection of privacy policy and the privacy and security obligations under the Agreement; Page 5 Contract Number: 13439 b) implement appropriate privacy protection training of employees, subcontractors and members of the LA Committee and Action Centre who have access to personal information to deliver the Project; c) only collect, use and disclose personal information if necessary to deliver the Project and comply with its obligations under the Agreement; d) limit access to personal information to its employees, subcontractors and members of the LA Committee and Action Centre who need the personal information to deliver the Project and ensure the Recipient’s compliance with its obligations under the Agreement; e) before disclosing personal information to its employees, subcontractors and members of the LA Committee and Action Centre or allowing them to collect personal information, enter into an agreement with them requiring them to be bound by the Recipient’s protection of privacy policy and the privacy and security provisions of the Agreement; f) ensure the security and integrity of any personal information collected by it and its employees, subcontractors and members of the LA Committee and Action Centre by implementing, using and maintaining the most appropriate products, tools, measures and procedure to prevent the unauthorized or inadvertent collection, use, disclosure, loss, alteration or destruction; g) ensure that all personal information collected shall be stored in, remain in and be accessible only within Canada; h) provide Affected Workers with access to their own personal information in accordance with the Recipient’s protection of privacy policy; i) ensure the secure and irreversible destruction of personal information when it is no longer needed to deliver the Project or to comply with its obligations under the Agreement; j) notify the Ministry as soon as the Recipient becomes aware of a potential or actual breach of any of the privacy and security provisions of the Agreement; k) cooperate with the Ministry and its contractors and auditors in any audit of or investigation into a breach of the privacy and security provisions of the Agreement; and l) implement, use and maintain other specific privacy or security measures that in the reasonable opinion of the Ministry would improve the adequacy and effectiveness of the Recipient’s measures to ensure the privacy and security of the records collected, created, used and disclosed in the delivery of the Project and compliance with the obligations under the Agreement. ARTICLE 10 INDEMNITY 10.1 Indemnification. The Recipient hereby agrees to indemnify and hold harmless the Indemnified Parties from and against any and all liability, loss, costs, damages and expenses (including legal, expert and consultant fees), causes of action, actions, claims, demands, lawsuits or other proceedings, by whomever made, sustained, incurred, brought or prosecuted, in any way arising out of or in connection with the Project or otherwise in connection with the Agreement, unless solely caused by the negligence or wilful misconduct of the Ministry. ARTICLE 11 INSURANCE 11.1 Recipient’s Insurance. The Recipient represents and warrants that it has, and shall maintain for the term of the Agreement, at its own cost and expense, with insurers having a secure A.M. Best rating of B+ or greater, or the equivalent, all the necessary and appropriate insurance that a prudent person carrying out a project similar to the Project would maintain, including commercial general liability insurance on an occurrence basis for third party bodily injury, personal injury and property damage, to an inclusive limit of not less than two million dollars ($2,000,000) per occurrence. The policy shall include the following: (a) the Indemnified Parties as additional insureds with respect to liability arising in the course of performance of the Recipient’s obligations under, or otherwise in connection with, the Agreement; (b) a cross-liability clause; (c) contractual liability coverage; and (d) a 30 day written notice of cancellation, termination or material change. 11.2 Proof of Insurance. The Recipient shall provide the Ministry with certificates of insurance, and renewal replacements on or before the expiry of any such insurance, or other proof as may be requested by the Ministry, that confirms the insurance coverage as provided for in section 11.1. Upon the request of the 13 Ministry, the Recipient shall make available to the Ministry a copy of each insurance policy. ARTICLE 12 TERMINATION ON NOTICE 12.1 Terminationon Notice. The Ministry may terminate the Agreement at any time upon giving at least 30 days Notice to the Recipient. 12.2 Consequences of Termination. If the Ministry terminates the Agreement pursuant to section 12.1, the Ministry may: (a) cancel all further instalments of Funds; (b) demand the repayment of any Funds remaining in the possession or under the control of the Recipient; and/or (c) determine the Wind Down Costs, and: (i) permit the Recipient to offset the Wind Down Costs against the amount the Recipient Page 6 Contract Number: 13439 owes pursuant to section 12.2(b); and/or (ii) subject to section 4.8, provide Funds to the Recipient to cover the Wind Down Costs. ARTICLE 13 TERMINATION WHERE NO APPROPRIATION 13.1 TerminationWhere No Appropriation. If, as provided for in section 4.3(d), the Ministry does not receive the necessary appropriation from the Ontario Legislature for any payment the Ministry is obligated to make under the Agreement, the Ministry may terminate the Agreement immediately by giving Notice to the Recipient. 13.2 Consequences of Termination. If the Ministry terminates the Agreement pursuant to section 13.1, the Ministry may: (a) cancel all further instalments of Funds; (b) demand the repayment of any Funds remaining in the possession or under the control of the Recipient; and/or (c) determine the Wind Down Costs and permit the Recipient to offset such Wind Down Costs against the amount owing pursuant to section 13.2(b). 13.3 No Additional Funds. For purposes of clarity, if the Wind Down Costs exceed the Funds remaining in the possession or under the control of the Recipient, the Ministry shall not be required to provide additional Funds to the Recipient. ARTICLE 14 EVENT OF DEFAULT, ACTION UPON DEFAULT AND TERMINATION FOR DEFAULT 14.1 Events of Default. Each of the following events shall constitute an “Event of Default”: (a) in the opinion of the Ministry, the Recipient has knowingly provided false or misleading information regarding its request for funds or in any other communication with the Ministry; (b) in the opinion of the Ministry, the Recipient breaches any material requirement of the Agreement, including failing to do any of the following in accordance with the terms and conditions of the Agreement: (i) carry out the Project; (ii) use or spend Funds; and/or (iii) provide Reports or such other reports as may have been requested pursuant to section 7.1(b); (c) the nature of the Recipient’s operations, or its corporate status, changes so that it no longer meets one or more of the applicable eligibility requirements of the Project under which the Ministry provides the Funds; (d) the Recipient makes an assignment, proposal, compromise, or arrangement for the benefit of creditors, or is petitioned into bankruptcy, or files for the appointment of a receiver; and (e) the Recipient ceases to operate. 14.2 Action upon Default. If an Event of Default occurs, the Ministry may, at any time, take one or more of the following actions: (a) initiate any action the Ministry considers necessary in order to facilitate the successful continuation or completion of the Project; (b) suspend the payment of Funds for such period as the Ministry determines appropriate; (c) reduce the amount of the Funds; (d) cancel all further instalments of Funds; (e) demand the repayment of any Funds remaining in the possession or under the control of the Recipient; (f) demand the repayment of an amount equal to any Funds the Recipient used for purposes not agreed upon by the Ministry; (g) demand the repayment of an amount equal to any Funds the Ministry provided to the Recipient; 14 (h) demand the transfer and delivery to the Ministry of all materials produced in attempting to carry out the Project, as described in section 5.1; and/or (i) terminate the Agreement immediately upon giving Notice to the Recipient. 14.3 Opportunity to Remedy. In addition to its rights provided for in section 14.2, the Ministry may provide the Recipient an opportunity to remedy the Event of Default by providing Notice to the Recipient: (a) of the particulars of the Event of Default; and (b) of the period of time within which the Recipient is required to remedy the Event of Default. 14.4 Recipient not Remedying. If the Ministry has provided the Recipient with an opportunity to Page 7 Contract Number: 13439 remedy the Event of Default pursuant to section 14.3 and: (a) the Recipient does not remedy the Event of Default within the time period specified in the Notice; (b) it becomes apparent to the Ministry that the Recipient cannot completely remedy the Event of Default within the time period specified in the Notice or such further period of time as the Ministry considers reasonable; or (c) the Recipient is not proceeding to remedy the Event of Default in a way that is satisfactory to the Ministry, the Ministry may initiate any one or more of the actions provided for in sections 14.2 (d), (e), (f), (g), (h) and (i). 14.5 Effective Date. The effective date of any termination under this Article shall be the last day of the Notice period, the last day of any subsequent Notice period or immediately, whichever applies. ARTICLE 15 FUNDS AT THE END OF A FUNDING YEAR 15.1 Funds at the End of a Funding Year. Without limiting anyrights of the Ministry under Article 14, if the Recipient has not spent all of the Funds allocated for the Funding Year, the Ministry may: (a) demand the return of the unspent Funds; or (b) adjust the amount of any further instalments of Funds accordingly. ARTICLE 16 FUNDS UPON EXPIRY 16.1 Funds Upon Expiry. Without limiting anyrights of the Ministry under Article 14, the Recipient shall, upon expiry of the Agreement, return to the Ministry any Funds remaining in its possession or under its control. ARTICLE 17 REPAYMENT 17.1 Debt Due. If the Recipient owes any monies, including any Funds, to the Ministry, whether or not their return or repayment has been demanded by the Ministry, such moniesshall be deemed to be a debt due and owing to the Ministry by the Recipient and the Recipient shall pay or return the amount to the Ministry immediately unless the Ministry directs otherwise. 17.2 Interest Rate. The Ministry may charge the Recipient interest on any monies owing by the Recipient at the then current interest rate charged by the Province of Ontario on accounts receivable. 17.3 Payment of Monies to Ministry. The Recipient shall pay any monies owing to the Ministry by certified cheque or bank draft payable to the “Ontario Minister of Finance” and mailed to the Ministry at the address provided in section 18.1. ARTICLE 18 NOTICE 18.1 Notice in Writing and Addressed. Notice shall be in writing and shall be delivered by postage-prepaid mail, personal delivery or facsimile, and shall be addressed to the Ministry and the Recipient respectively as set out below: To the Ministry: Ministry of Training, Colleges and Universities 505 Park Road North, Suite 201, Brantford, ON N3R 7K8 Attention: Nadia Fleming Adjustment Advisor Fax: 519-752-4017 To the Recipient: CHAMBER OF COMMERCE BRANTFORD BRANT 77 CHARLOTTE ST BRANTFORD, ON N3T 2W8 Attention: Charlene Nicholson 15 Chief Executive Officer Fax: 519-753-0921 Despite section 28.2, a Party may designate new contact information by providing Notice to the other Party of the new information in accordance with this Article. 18.2 Notice Given. Notice shall be deemed to have been received: (a) in the case of postage-prepaid mail, seven days after such Notice is mailed; or (b) in the case of personal delivery or facsimile, on the day such Notice is received by the other Party. 18.3 Postal Disruption. Despite section 18.2(a), in the event of a postal disruption: (a) Notice by postage-prepaid mail shall not be deemed to be received; and (b) the Party giving Notice shall provide Notice by personal delivery or by facsimile. ARTICLE 19 Page 8 Contract Number: 13439 SEVERABILITY OF PROVISIONS 19.1 Invalidity or Unenforceability of Any Provision. The invalidity or unenforceability of any provision of the Agreement shall not affect the validity or enforceability of any other provision of the Agreement. Any invalid or unenforceable provision shall be deemed to be severed. ARTICLE 20 WAIVER 20.1 Waivers in Writing. If a Party fails to comply with any term of the Agreement, that Party may only rely on a waiver of the other Party if the other Party has provided a written waiver in accordance with the Notice provisions in Article 18. Any waiver must refer to a specific failure to comply and shall not have the effect of waiving any subsequent failures to comply. ARTICLE 21 INDEPENDENT PARTIES 21.1 Parties Independent. The Recipient acknowledges that it is not an agent, joint venturer, partner or employee of the Ministry and the Recipient shall not take any actions that could establish or imply such a relationship. ARTICLE 22 ASSIGNMENT OF AGREEMENT OR FUNDS 22.1 No Assignment. The Recipient shall not assign any part of the Agreement or the Funds without the prior written consent of the Ministry. 22.2 Enurement. The Agreement shall enure to the benefit of and be binding upon the Parties and their respective heirs, executors, administrators, successors and permitted assigns. ARTICLE 23 GOVERNING LAW 23.1 Governing Law. The Agreement and the rights, obligations and relations of the Parties shall be governed by and construed in accordance with the laws of the Province of Ontario and the applicable federal laws of Canada. Any actions or proceedings arising in connection with the Agreement shall be conducted in Ontario. ARTICLE 24 FURTHER ASSURANCES 24.1 Agreement into Effect. The Parties shall do or cause to be done all acts or things necessary to implement and carry into effect the terms and conditions of the Agreement to its full extent. ARTICLE 25 SURVIVAL 25.1 Survival. The provisions in Article 1, sections 4.7(b), 5.1, 5.2, 5.4, 7.1 (to the extent that the Recipient has not provided the Reports or other reports), 7.2, 7.3, 7.4, 7.5, 7.6, Articles 8 and 10, sections 12.2, 13.2, 13.3, 14.1, 14.2(c), (d), (e), (f), (g) and (h), Articles 16, 17, 18, 19, 23, 25, 26 and 28, and all applicable Definitions, cross-referenced provisions and schedules shall continue in full force and effect for a period of seven years from the date of expiry or termination of the Agreement. ARTICLE 26 SCHEDULES 26.1 Schedules. The Agreement includes the following schedules: (a) Schedule “A” - Terms of Reference; (b) Schedule “B” - Budget and Targets; (c) Schedule “C” - Payment Schedule; and (d) Schedule “D” - Reports. ARTICLE 27 COUNTERPARTS 27.1 Counterparts. The Agreement may be executed in any number of counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same instrument. 16 ARTICLE 28 ENTIRE AGREEMENT 28.1 Entire Agreement. The Agreement constitutes the entire agreement between the Parties with respect to the subject matter contained in the Agreement and supersedes all prior oral or written representations and agreements. 28.2 Modification of Agreement. At any time prior to its expiry, the Agreement may be amended by a Page 9 Contract Number: 13439 document in writing, dated and signed by the Parties. The Parties have executed the Agreement on the dates set out below. HER MAJESTY THE QUEEN IN RIGHT OF ONTARIO as represented by the Minister of Training, Colleges and Universities _________________________ ________________ Name: Date Title: CHAMBER OF COMMERCE BRANTFORD BRANT _________________________ ________________ Name: Date Position: _________________________ ________________ Name: Date Position: I/We have authority to bind the Recipient. Page 10 Contract Number: 13439 SCHEDULE “A” Attached to and forming part of an Agreement between Her Majesty the Queen in right of Ontario, as represented by the Minister of Training, Colleges and Universities (the “Ministry”) and CHAMBER OF COMMERCE BRANTFORD BRANT (the “Recipient”), made effective as of April 1, 2011. TERMS OF REFERENCE Project Deliverables The Recipient shall: 1. Manage, administer and monitor the Project; 2. Ensure that the Project deliverables are met; 3. Develop necessary administrative forms and documents; 4. Develop, and submit to the Ministry, within 30 business days of retaining a project coordinator, a detailed business plan, which shall include the following elements: (a) Terms of Reference (TOR) for the LA Committee (b) LA Committee Concept (c) LA Committee Work Plan (d) Performance Outcomes (e) LA Committee Budget The TOR shall include, at a minimum: LA Committee objectives, minimum number of members required to pass recommendations, expectations around use of sub-committees, and Action Centre reporting requirements. 5. Establish a LA Committee in accordance with the Terms of Reference, and appoint members, with the knowledge and expertise to meet the LA Committee’s objectives, within 30 days of the Effective Date; 6. Provide the LA Committee with any information it needs to meet its goals and objectives; 7. If it accepts the recommendation of the LA Committee, establish an Action Centre to: (a) provide a base from which workers can conduct their job search; (b) serve as a centralized source of information relating to job search and community resources; (c) offer a location for workshops and for individual counselling; (d) function as a comfortable meeting place for workers to drop in, network and share information; (e) operate as a communication centre where information useful to motivating individuals is readily available; (f) provide a location for LA Committee meetings to take place; and (g) for job finding purposes, refer workers to any Job Fairs taking place in the community. 8. Ensure that the LA Committee and the Action Centre, if one is established, follow its code of conduct and ethical responsibilities, including policies on protection of privacy, as set out in section 2.3(a) of the Agreement. Objectives of the LA Committee 1. Implement an adjustment model that includes any programs and services staff need, including: job-search assistance, vocational and educational counselling, information on training, personal 17 support in dealing with the stress of job loss, financial counselling, and information on starting a small business, and ensure Affected Workers have a common point of access to Employment Ontario’s community-based employment and training programs and services. 2. Where a Community Adjustment Committee is not in place, the LA Committee shall: (a) determine the number of Affected Workers that require adjustment services; (b) identify where there are opportunities to utilize the skills of affected workers; (c) consult with area educational institutions and training providers to identify training programs and Second Career options for Affected Workers; (d) work with all partners to develop a system of access to adjustment services for Affected Workers that is seamless, and takes into account existing service providers; (e) ensure that all adjustment services provided to Affected Workers are timely, effective, responsible, and transparent; and (f) monitor and test the delivery of services, and recommend changes where appropriate, to ensure Affected Workers have access to services, and that their employment adjustment and training needs are being met. Establishment and Role of the LA Committee 1. The Recipient shall ensure that: (a) the LA Committee acts in accordance with the TOR developed by the Recipient; (b) the LA Committee selects a Chairperson and Coordinator or a person to fulfill both roles. A written description, subject to the approval of the Ministry representative, shall specify her/his duties, Page 11 Contract Number: 13439 any remuneration and tenure. The individual filling this or these roles shall be excluded from consulting assignments or agreements covered by the Agreement; (c) the Ministry representative is notified of all LA Committee meetings. Should the Ministry representative be unavailable to attend a meeting, the LA Committee shall re-schedule to a mutually agreed upon time; (d) members of the LA Committee and the Action Centre, if one is established, protect privacy in accordance with Article 9 of the Agreement; and (e) wind down the activities of the action center once all workers have been adjusted. Role of the Ministry 1. The Ministry shall appoint a Representative to the LA Committee who shall provide overall advice and counsel to the Recipient in the implementation of the Agreement. The existing contract between the Ministry of Training, Colleges and Universties and the Chamber of Commerce Brantford-Brant expires March 31, 2011. The objective of this project is to assist the 130 remaining unadjusted workers of Raymond Industrial Equipment Limited located in Brantford, Ontario. The Action centre will continue to provide information, referrals to services and short term employment related workshops to assist workers in their job search, applications for training, self employment or retirement. Proposed activities and timelines: The adjustment agreement shall initially be established for a period of one year commencing April 1, 2011 and ending March 31, 2012 or earlier should the majority of workers be adjusted. The Recipient shall establish an adjustment committee, define roles of the committee, ensure training of committee members and establish/review the budget with committee members within one month of approval of the application. Once established the committee will: 1. research, assess and recommend courses of action necessary to assist the employees affected including the establishment of an action centre. 2. recommend to the Employees private courses of action it considers essential to the development of an effective adjustment program 3. provide skills and information needed by the affected workers for employment, training, self employment, retirement 4. Work in partnership with Employment Ontario delivery network and other community networks to assist laid off workers The Recipient will establish an Action Centre, select an independent chairperson and arrange for appropriate insurance coverage for the centre within 2 months of approval of the application. The Recipient will select and ensure training is provided for peer helpers of the action centre within 2 months of approval of the application. Committee and peer helper training will continue throughout the duration of the agreement as needed. Project Management: The Recipient and the labour adjustment committee will manage the project with the assistance of an independent chairperson. The project will be housed 340 Henry St., Unit #19 Project Deliverables: 18 The committee will plan and implement any program and services the affected employees need, including: job-search assistance, vocational and educational counselling, information on training, personal support in dealing with the stress of job loss, financial counselling and information on starting a small business. Page 12 Contract Number: 13439 SCHEDULE “B” Attached to and forming part of an Agreement between Her Majesty the Queen in right of Ontario, as represented by the Minister of Training, Colleges and Universities (the “Ministry”) and CHAMBER OF COMMERCE BRANTFORD BRANT (the “Recipient”), made effective as of April 1, 2011. BUDGET Fiscal Year at Project Start: 2012 Financial Contributions to the Project Ministry: 1. The Ministry shall provide a contribution to the Project in an amount not to exceed $130,000. Recipient: All claims must be accompanied by supporting documentation (invoices and/or receipts for the expenditures incurred by the Recipient); and pertain to the following cost categories: · Wages · Professional fees / Honorariums · Capital costs · Travel · Audit costs · Training costs (short term) · Other project related costs 1. The Recipient shall provide a contribution to the Project of a minimum of $13,000. 2. At a minimum, the Recipient’s contribution shall occur in instalments at intervals that match those of the Ministry. 3. The Recipient shall make an in-kind contribution as represented by the following list: 1 The Company has provided the Action Centre with furniture and equipment including; computers, photocopier, fax and printers for adjustment activities perior to the closure of the plant. The Recipient's contribution of $13,000 represents the remaining company contributions from Raymond Industrial Equipment and has been provided in full. Additional monies allocated to the adjustment committee have been allocated for training or employment related costs outside the parameters of MTCU funding. Should these monies not be expended fully for training or employment related costs, the funding may then be allocated to adjustment activities with the approval of the adjustment committee. Targets Fiscal Year at Project Start: 2012 PERFORMANCE MEASURES TOTALS Number of Affected Workers 130 Expected # of Workers to be Served 104 Expected # of Workers to be Adjusted 83 Expected # of Apprentices to be Adjusted 0 # of Individual Worker Needs Assessments to be conducted 104 # of Workshops to be Conducted (job finding, resume writing, computer software, etc.) 8 1 Page 13 Contract Number: 13439 SCHEDULE “C” Attached to and forming part of an Agreement between Her Majesty the Queen in right of Ontario, as represented by the Minister of Training, Colleges and Universities (the “Ministry”) and CHAMBER OF COMMERCE BRANTFORD BRANT (the “Recipient”), made effective as of April 1, 2011. PAYMENT SCHEDULE The Ministry shall make the following payments: PAYMENT DATE OR MILESTONE AMOUNT Following Agreement signing $65,000 Upon submission of expenditure reports Based on demonstrated need within Maximum Funds amount. Upon Ministry approval of Final Report $13,000 19 All LA Committee expenditures must be approved in advance by the Ministry and Recipient. The claims are to be a submitted on a quarterly basis, with a claim for the period ending March 31st to be submitted in the first week of April. The Ministry may hold back the payment of any advances pending the submission of claims. Page 14 Contract Number: 13439 SCHEDULE “D” Attached to and forming part of an Agreement between Her Majesty the Queen in right of Ontario, as represented by the Minister of Training, Colleges and Universities (the “Ministry”) and CHAMBER OF COMMERCE BRANTFORD BRANT (the “Recipient”), made effective as of April 1, 2011. REPORTS NAME OF REPORT DUE DATE 1. Detailed Project Expenditure Plan Within 30 days of the Effective date 2. Needs Determination Report Within 45 days of the Effective date 3. Monthly Progress and Statistical Reports using Ministry developed templates or other reporting software deemed appropriate by the Ministry By the 15th of every month during the term of the Agreement 4. Interim reports interim payments based on demonstrated need wihin maximum funds amount 5. Final Report Within 30 days of the completion of the Project 6. Detailed Statement of Revenue and Expenditure or Audited Statement of Revenue and Expenditure Report for Projects over $100,000 Within 60 days of the completion of the Project 7. Reports specified from time to time On a date or dates specified by the Ministry Report Details 1. All reports shall be in a format to be provided by the Ministry and shall not include any personal information within the meaning of FIPPA. 2. The Needs Determination Report shall outline the needs of the Affected Workers; include a plan of the services to be offered and provide a description of the organizational structure of the LA Committee. 3. Performance measures to be reported on in the Interim and Final Reports may include but are not limited to the number of workers who: have been assisted, have found re-employment, are taking training, and those that have chosen retirement. The satisfaction of the workers served by the Recipient, including the number and percentage of participating workers reporting career and employment needs met, shall also be measured by completion of a questionnaire and reported to the Ministry in the Final Report. 4. The Recipient shall submit an “Audited Statement of Revenue and Expenditure” with respect to the Project. The statement shall itemize all revenues and costs of the Project, and be signed by an authorized signing officer of the Recipient. 20 1-Finance: Ministry of Training, Ministère de la Formation et des Colleges and Universities Collèges et Universités APPLICATION FOR PAYMENT OF CONTRIBUTIONS DEMANDE DE PAIEMENT DE CONTRIBUTION Pursuant to the Adjustment Agreement dated Conformement a l’accord d’adaptation en date du Minister of Training, Colleges and Universities le ministre de la Formation, des Collèges et Universités April 1, 2011 Chamber of Commerce Brantford Brant En Vertu des modalites d’application As authorized by the terms and conditions For expenses incurred during period of Pour les depenses engageesPour les depenses engagees Interim No. No. de la récl. 9 Final Finale (mm/dd/yy) February 1, 2012 Expenses incurred Frais occasionnés 1. 2. Previously claimed to Government Reclamations precedente du Gouvernment Total this claim Total pour la presente demande (mm/dd/yy) and/et Government share this claim Part du grouvernement à la presente demande February 29, 2012 Total to date Part gouvernemente totale a ce jour Chairperson's/Coordinator's expenses Dépenses du Président/Coordonnateur $41,534.22 $1,691.06 $1,537.34 $43,071.57 Committee members Remuneration Rémunération des membres du comité $19,132.01 $5,047.50 $4,588.68 $23,720.69 $4,333.04 $1,517.13 $1,379.22 $5,712.27 Other (see ledger sheet) Autre (voir le registre) $14,615.60 $1,577.22 $1,433.85 $16,049.45 Sub-totals Sous-total $79,614.88 $9,832.91 $8,939.10 $88,553.98 3. Capital Costs Depenses en immobilisations 4. Training Costs Frais de formation 5. Travel Costs Frais de deplacement 6. 7. 8. 9. 10. Professional fees and expenses Dépenses d'honoraires professionnels Deduct adavance Moins l'avance de fonds $117,000.00 Totals Totaux -$28,446.02 Total government funds committed Total des dépenses engagées par le gouvernement MAXIMUM MTCU CONTRIBUTION $130,000.00 $130,000.00 I the undersigned hereby certify that the amount of - Je sousigne, atteste par les presentes que le montant de dollars and dollars et cents Is due and payable to - Est payable à Chamber of Commerce Brantford Brant And that the expenses charged are fair and accurate and in accordance with the terms and conditions of the above cited agreement, and that all applicable credits have been taken into account. Et que les frais réclamés sont raisonables et exacts et conformes aux termes de l’accord mentionné plus haut et qu’il a tenu compte de tous les credits applicables NOTE: Copies of all vouchers are required to support expenses being claimed. A NOTER: Copies de toutes les pièces justificatives sont requises à l’appui des dépenses pour lesquelles la demande de remboursement est présentée. 21 2-Chairperson’s Appointment Letter Name: Kenneth J.F. Johnson, M.Ed. Address: 601 Conklin Rd. #6, Brantford, Ontario, N3T 0C1 Dear. Mr. Johnson This will confirm our request that you act as Chairperson/Co-ordinator of the Joint Adjustment Committee established under the authority of the Adjustment Advisory Program of the Ministry of Training, Colleges and Universities. Your duties in this part-time appointment will be to plan, call and chair all meetings of the Committee and to guide, direct and render professional assistance to the parties in working out a private program of adjustment for the workers, act as a signing officer for all business transactions of the Committee and to write a report of Committee activities as set forth in the Adjustment Advisory Program Service Agreement. In addition, you will prepare a separate report, which shall be a synopsis of the full committee report, for use by the Industrial Adjustment Service. It is understood that this position is one of trust and confidentiality. No release of information obtained by reason of the appointment can be sanctioned without the express written permission of the parties and the Industrial Adjustment Service. The chairperson-co-ordinator also recognizes their privileged position in accepting this appointment and will exclude themselves arid any affiliated organizations from consulting assignments or agreements covered under this Adjustment Advisory Service agreement while retained as committee chairperson. The remuneration for the assignment will be $500.00 per diem billed in days and half days, plus necessary expenses. Your final account should be presented to the Committee at the completion of the assignment. In addition, interim accounts will be submitted at least every three months. Subject to the on-going approval of the Committee, who by unanimous agreement can terminate this appointment on thirty (30) days notice, this assignment shall terminate at the conclusion of the work of the Committee, as determined by the terms and conditions of the Adjustment Advisory Program Service Agreement. Conversely, should you desire to relinquish the assignment it is understood that the Committee would be given thirty (30) days' notice of your intention. We are pleased that you have been able to accept this assignment and look forward to a mutually rewarding association. Yours sincerely, The Adjustment Committee, RIE limited I hereby signify my understanding and acceptance of the above terms and conditions. Kenneth J. F. Johnson Jan. 18/2010 22 3-Minutes: ADJUSTMENT COMMITTEE MEETING APRIL 26, 2011 Present: Nadia Fleming, Ken Johnson, Jackie Huys, Rick Purdy, Cal Hewson, Charlene Nicholson, Gary Matheson, Barb Erhardt Absent: Linda Farmer, John McCall, Eric Groocock, Gail Aldred, Dennis Hammer Ken Johnson called the meeting to order at 5 p.m. Minutes from the March 29, 2011 meeting were accepted – ‘No’ errors or Omissions to report Business Arising From the Minutes: Terms of Reference (New Agreement) Nadia requested copies for all to be distributed at the next meeting Jackie reported that the requested Inventory List had been updated and sent to Charlene & Nadia Sub-Committee Reports: Action Centre (Operational & EI) & MTCU Activity Report Jackie presented the April 2011 Coordinators Report & REAC status EI reports. Reviewed and discussed – all in order To date (April 26) 4.8% adjusted – this number represents stats for the ‘New’ 2011 contract Boards continue to be updated daily Jackie reported that the flow of traffic into the Action Centre continued to be relatively steady. The majority of claims have been re-activated and now the flow is basically for the bi-weekly reporting to EI and resolving some EI issues. Action Centre Activities for the month (April 1- April 25) and Placement Status – 3 have acquired Full Time work, 2 in TIOW Second Career Training and 1 in a Full Time Course. 23 Training: Training Workshops Jackie toured the new St. Leonard’s facilities on Fairview Drive and thought their resource/reference section was impressive - lots of space and private. St. Leonard’s agreed to put together a list of programs which would be of interest and assistance to our clients with a mid-late June timetable. The programs would consist of 2 – ½ days at REAC. 4 Training Fund Requests were submitted for the month (B. Melligan, G. deWaard, B. Groocock, L. Gecas) – Rick Purdy approved. Jackie questioned Nadia and Ken - ‘if our people go to St. Leonard’s or any other agency for assistance, do we still count them on our stats’ – both Nadia and Ken confirmed Yes’. Communications: Raymond Adjustment Committee Final Report (Dec 2009-March 2011 - Prepared by Ken Johnson) was presented to all. In discussion, Ken indicated that the report summarized the activities at the REAC to the Government (see Status of the Workforce, pages 36 & 37). Ken noted that our numbers and the amount of activity at the Action Centre were good! He also suggested that spare copies of the report be made available to our clients so that our clients could see what activities had transpired over the past year. April’s Newsletter was reviewed and discussed. Employee Issues Jackie had a couple of EI concerns leading to the delay of payments. Issues included CPP i.e. dates did not match, SIN #’s found to be incorrect for years and misspelling of mother’s maiden names – all issues have been resolved. Jackie had a discussion with Ken regarding the ‘termination’ of employment of one of our clients. Ken recommended an Appeal to ‘Empire’ and he felt Brian Charlton would be a good representative as he has experience in this particular area. Jackie reported that she had talked to an Appeal Rep (4-26-11) and Jackie determined from the conversation, that there were grounds for an Appeal. Nadia asked if any ‘new clients’ (i.e. from other companies) had walked in and Jackie reported none as of today’s date. 24 Finances Nadia reported that the $65,000 funding advance had not yet been released but was expecting $’s to be released soon Nadia and Kathy to audit and reconcile 2010 report Interest Earned - $47.65 Available Funds - $34371.76 $276.69 allocated for training – Balance in Training Fund $24221.08 Reviewed and approved Additions to Agenda No additions made Other Business No other business to add or discuss Date of Next Meeting Tuesday May 24 @ 5 p.m. Meeting Adjourned at 6:00 p.m. ADJUSTMENT COMMITTEE MEETING MAY 24, 2011 Present: Ken Johnson, Jackie Huys, Charlene Nicholson, John McCall, Linda Farmer, Barb Erhardt Absent: Nadia Fleming, Rick Purdy, Cal Hewson, Gary Matheson, Eric Groocock, Gail Aldred, Dennis Hammer Ken Johnson called the meeting to order at 5 p.m. at the REAC Minutes from the April 26, 2011 meeting were accepted with NO errors or omissions to report 25 Business Arising From the Minutes: Terms of Reference (New Agreement) were tabled but Nadia needs to be present – Jackie will bring forward at the next meeting in June Sub-Committee Reports: Action Centre (Operational &EI) & MTCU Activity Report - - Jackie presented the May 2011 Coordinators Report & REAC status EI reports Reports were reviewed and discussed – both report in order As of Friday May 20 – 5.6% adjusted Ken Johnson suggested that YTD monthly % numbers be indicated Boards continue to be updated daily and website is updated monthly with the latest news REAC continues to reactive EI claims, resolve any EI issues and the flow of clients still remains consistent Action Centre Activities - one (1) client has graduated from TIOW and one (1) client still remaining in the program Jackie reported that the Action Centre had been given a subtle ‘new décor’ Training: Training Workshops - - St. Leonard’s called with a list of programs (consisting of 3 sessions) and dates Suggested Programs and dates: Resume Workshop June 15 Skills/Self Marketing TBA (1 day or 2, ½ days) Interviewing Skills TBA (1 day or 2, ½ days) Jackie will post on the website and will be doing a callout to clients to inform them of the upcoming Brian from the Steelworkers Action Centre will be contacted to see if he has any clients that would like to participate in these sessions 3 Training Fund Requests were submitted for the month (L. Gecas, B. Groocock, G. Villiancourt) – Linda Farmer approved Ken Johnson asked if any other requests for courses/workshops had been brought forward Jackie reported - Fork Lift Training, Crane Operator & Fall Arrest courses at ‘National’ in Brantford was the preference Also, a list of dates & courses has been posted at the Action Centre for courses that St. John Ambulance offers – First Aid Instruction and CPR The new location for ‘Community Resource Service’ (CRS) – 230 Shellards Lane, Unit # 3-4 (Plaza across from Assumption College). 26 Communications: May’s Newsletter was reviewed and discussed Jackie reported that May’s Newsletter was published on the website and indicated that she had been getting feedback from clients which is positive. Employee Issues: - As Jackie mentioned at the April meeting, we had one client who had been ‘terminated’ and Ken suggested that Brian Charlton would be a good representative for this client. Jackie was pleased to inform, that Brian Charlton was coming in to meet with the client and her Wednesday May 25, 2011, to provide some guidance and to put together the required information for the ‘Appeal’ Finances: Charlene Nicholson reported that the 1st Audit was ‘complete’. Millard, Rouse & Rosebrugh Chartered Accountants (Brantford) had completed the Audit. (Note: Tabled and in line, NO observations within audit) Charlene also reported that the $65,000 Funding cheque had been received May 13, 2011 and deposited Kathy Prymak submitted the Treasurer’s Report for April 30, 2011 Available Funds - $20,000 Balance in Training Fund - $15,140.28 Reviewed and Approved Additions to Agenda No additions made Other Business No other business to add or discuss Date of Next Meeting Tuesday June 28, 2011, 5 p.m. @ REAC Meeting Adjourned at 6 p.m. ADJUSTMENT COMMITTEE MEETING JUNE 30, 2011 Present: Nadia Fleming, Ken Johnson, Jackie Huys, Rick Purdy, Gary Matheson, Linda Farmer, Barb Erhardt 27 Absent: Cal Hewson, Charlene Nicholson, John McCall, Eric Groocock, Gail Aldred, Dennis Hammer Ken Johnson called the meeting to order June 30, 2011, 5 p.m. at the REAC Minutes from the May 24, 2011 meeting were accepted with NO errors or omissions to report Business Arising From the Minutes: Jackie received from Nadia a copy of the ‘New Agreement’ Terms of Reference – New Agreement (Officially Reviewed) Nadia suggested the following amendments be made to the ‘Terms of Reference’: Page 1 Accountability - Signature Page to include signatures of members Page 4 Operating Procedures (cont’d) – Chairperson - $500 monthly Change to read - $500 Per Diem (Billed in ½ days) ‘The committee is to be made up of three people’… Change to read – ‘The committee is to be made up of people’… Sub-Committee Reports: Action Centre (Operational E EI) & MTCU Activity Report - Jackie presented the June 2011 Coordinators Report & REAC status EI reports - Boards updated daily & website is updated monthly with the latest news - REAC continues to fill out EI claims for clients & EI issues are minimal - Noted that the flow of clients down slightly (seasonal) - Reports were reviewed and discussed – both reports in order - As of Friday June 24, 2011 - 7.2% adjusted - Nadia requested the ‘Training Skills Development’ #’s be changed from ‘2 to 3’ - agreed - Noted that Jackie had added a column to the Status Report-‘Rolling Adjusted Totals’ - REAC Activities – 1 person enrolled in 2nd Career - TIOW – 3 clients enrolled – 2 have full time jobs & 1 remaining client still in program - Jackie reported that there had been a number of TIOW inquires this month. Information feedback from the clients, was that they ‘cannot’ participate in any other Government program for 2 years, so there is a bit of caution before making any commitments – Nadia confirmed the 2 year wait time was accurate before they could get into another Government Program. 28 Training: Training Workshops - Jackie indicated that 2 of the 3 schedule workshops presented by St. Leonard’s had been completed – Resume Writing & Self Marketing Skills. 3rd workshop – Interview Skills to be completed June 29. There was good feedback from all participants. Ken suggested Jackie indicate in the next Newsletter the number of participants that took part & hopefully this will generate some interest. Jackie indicated she would revisit this topic in September. - 1 Training Fund Request was submitted (D. General) Fall Arrest $158.00 – Linda Farmer Approved - Agency Referrals – No new people but some clients have been to St. Leonard’s to explore what St. Leonard’s has to offer them Communications: - June’s Newsletter was reviewed & discussed - In July’s Newsletter, Jackie is going to highlight the # of people that participated in the 3 workshops - Jackie is going to publish the ‘Rolling Adjusted Totals’ in future Newsletters & highlight the people that get jobs - Linda Farmer suggested that if any new employers are doing ‘big’ hires, it would be a good idea to also include this in the Newsletters. Jackie noted that she does a ‘mass e-mail’ when this happens. - Nadia remarked that the Labor Market in Hamilton is gaining some momentum & that an announcement was going to be made soon regarding a ‘new employer’ coming into the area. Ken suggested watching the ‘Hamilton Spec’ for announcement & company information. The Mention of National Steel Car in Hamilton was hiring. Employee Issues: - Jackie reported that Brian Charlton had been in May 25, 2011 to provide guidance for an Appeal for a client but she has been unable to reach him after a number of calls. - 2 other clients have filed appeals – 1 has been straightened out & the other sounds promising. - Jackie indicated that a few employees will be off EI shortly Finances: - Jackie reported that she had not received the Financials from Kathy Prymark – will be discussed at the next meeting - Noted/tabled that the Financial Audit was completed & finalized by Millard, Rouse & Rosebrugh Chartered Accounts (Brantford) Additions to Agenda No additions made 29 Other Business Operational Hours – Nadia & Ken indicated that the REAC may reduce hours of operation through the summer (if desired) & if the hours are reduced, a notification to be sent out to inform clients of the change of hours – agreed. No REAC meeting to be held in July – agreed. Date of Next Meeting Tuesday August 30, 2011, 5 p.m. @ REAC (Note: if a meeting/decision is required before August 30, 2011, an e-mail will be sent to all. Meeting Adjourned at 6 p.m. __________________________________________________________________________________________ _____________________ RIE Adjustment Committee Meeting # 20 Tuesday August 30, 2011 Present - Nadia Flemming, Charlene Nicholson, Jackie Huys, Rick Purdy and Gary Matheson. Absent – Ken Johnston, Barb Erhardt, Linda Farmer, Gail Aldred, Cal Hewson, Dennis Hammer, John McCall and Eric Groocock Nadia called the meeting to order August 30, 2011, 5:00 pm and mentioned that no items could be passed or accepted due to not meeting the required attendance of 50% + 1 person as mandated by MCCU. Minutes from the last meeting on June 30, 2011 were reviewed but not able to be accepted as read. Business arising from the minutes Terms of reference changes in language were discussed but not able to be adopted again due to not meeting the required attendance. Jackie also spoke of the process to be adhered to in order to obtain sign off by the committee. Nadia agreed it to be acceptable in accordance with MCCU guidelines. Coordinators Report- Under current contract we have 14.40% adjusted, with a rolling total of 62.56% adjusted since Feb. 2010 Jackie noted that there were as many people changing jobs in the last month as there were people getting their first job since the closure. Jackie also mentioned that there were job fairs posted on the boards for US Steel and Linamar 30 Jackie brought up the fact that there is going to be an increase in CPP and it has to be reported by anyone collecting both CPP and EI. Jackie has contacted all those who are currently collecting both and made them aware. Jackie discussed our day to day activities and how they were being handled. Also Jackie is trying to contact the Operations Manager at a new rubber recycling company starting up in Brantford. 31 Training Jackie also stated that we have one person in second career training and no one in TIOW. Nadia mentioned that the rules of acceptance for TIOW are now being relaxed a little for people who do not quite make the age criteria. People 54 years of age are being considered. There were 2 claims in for reimbursement one being Safety boots and Police Check and the other being tools required to start their new job. Communications The newsletter for the month of August has been sent out and there are additional copies available at the action centre should anyone need one. Nadia stated that she has not heard back from Hamilton’s Economic Development Committee on the new companies starting up in Hamilton. There is rumored to be 2 new companies coming to Hamilton but nothing substantiated at this point. Finance No financial reports were available and would not have been able to be accepted due to shortage of committee members being present. Jackie submitted vouchers and receipts for petty cash to Charlene to give to Kathy at the Chamber of Commerce. Additions to the agenda none Other Business Nadia inquired if there were any pending EI issues and Jackie spoke of the only pending issue and how it was being handled. We had one person that has been transferred from EI to Sick Benefits and it was noted that the only difference was that a person collecting Sick Benefits is not allowed to earn any extra income without it affecting their claim. Date of next meeting: Tuesday September 20th at 5:00 pm. RIE ADJUSTMENT COMMITTEE MEETING Meeting # 20 SEPTEMBER 20, 2011 Present – Nadia Fleming, Ken Johnson, Kathy Prymak, Jackie Huys, Gary Matheson, Linda Farmer, Barb Erhardt Absent – Charlene Nicholson, Gail Aldred, Cal Hewson, Dennis Hammer, John McCall, Rick Purdy, Eric Groocock Ken Johnson called the meeting to order at 5 p.m. September 20, 2011 at the Raymond Employees Action Centre Minutes from the last two meetings – June 30 & August 30, 2011 were reviewed and accepted as tabled with NO errors or omissions to report 32 Business Arising from the Minutes August 30, 2011 Meeting – Terms of Reference accepted from June 30, 2011 meeting Noted – Signed off by REAC Members & Kathy Prymak (Chamber of Commerce), Ken Johnson. Charlene Nicholson to sign w/o September 19, 2011. Noted - Formally reviewed and accepted into Agreement Sub-Committee Reports: Action Centre - Jackie presented the September 2011 Coordinators Report - Jackie reported that September 2011 had been a busy month with 58 visitors ending August 30 and 43 visitors as of September 21, 2011 - Boards updated daily & continually searching for ‘new’ job websites - Jackie reported that a number of ‘Job Fairs’ had been posted & calls to clients namely – Linamar, Econo Lube, Marco & US Steel. Jackie reported a number of clients attended the US Steel Job Fair and that she had received a call from HR personnel at US Steel, requesting to send all possible skilled trades clients. It was noted that US Steel in Hamilton is resuming contract talks - Client information is currently updated - REAC continues to assist with any EI issues Training: Training Workshops - No requests for training funds - Some questions asked but ‘no’ commitments in redoing any of workshops previously presented by St. Leonard’s - Jackie indicated that our clients have been sending out resumes, getting the interview but not getting the positions. Nadia suggested doing a re-post on the website indicating that the St. Leonard’s workshops - Resume Writing, Self Marketing Skills & Interview Skills, would be presented again if enough interest is generated. Nadia also suggested posting on the website – one of the most frequently asked questions of any prospective employer is ‘What have you been doing the past 15 months??’ A good response is to be able to indicate the number of self improvement courses taken. Jackie will note ‘Let’s Get Moving’ on the next newsletter/website to motivate Clients & also, the St. John’s First Aid training is available on an ongoing basis - Ken suggested possibly a BBQ to get everyone together to reconnect…this might be a good opportunity to impress the importance of all the assistance that we have in the community to enable us to successfully move forward in securing employment Employee Issues: - One in Appeal process & waiting for an (Umpire) decision. If this Appeal is denied, the next step will be to the office of Phil McColeman MP. - Jackie remarked that it’s getting harder to keep everyone positive with 33 the job market the way it is. (Ken remarked that clients be made aware that there are services available if signs of anxiety/depression are present) Finances: - Kathy Prymak presented the Treasurer’s Report(s) for current & past 3 months - Noted that sufficient training funds are still available - Ken remarked that REAC is in a ‘good position’ financially - Jackie indicated that the Landlord was in Sept. 21, 2011 with a reminder, that a 3 month notice is to be given upon leaving – Noted Additions to Agenda No additions made Other Business Nadia asked about the status of ‘Committee Membership’…Jackie reported that a letter/note had been sent out, but no response (next request will be more affirmative). Ken suggested sending out note to see if there is any interest in ‘new’ membership but Nadia indicated, as the numbers decline there is no real need to add to the membership. Date of Next Meeting 5 p.m. Tuesday, November 1, 2011 @ REAC Meeting Adjourned at 6 p.m. by Ken Johnson RIE ADJUSTMENT COMMITTEE MEETING Meeting # 21 NOVEMBER 1, 2011 Present – Nadia Fleming, Ken Johnson, Jackie Huys, Gary Matheson, Linda Farmer, Cal Hewson, Rick Purdy, Barb Erhardt Absent – Dennis Hammer, Charlene Nicholson, Eric Groocock Ken Johnson called the meeting to order at 5 p.m. November 1, 2011 at the Raymond Employees Action Centre Minutes from the September 20, 2011 meeting were reviewed and accepted as tabled with ‘No’ errors or omissions to report Business Arising from the Minutes Nadia asked if the ‘Terms of Reference Signature Page’ had been signed and presented to the Chamber. Jackie indicated she would have it to the Chamber w/o November 1, 2011 Sub-Committee Reports: Action Centre: - Jackie presented the October 2011 Coordinators Report - Jackie reported that the number of visits and calls were down for October but on the up side – 4 people found full time employment this month - Boards updated daily & continually searching all job websites - REAC is currently at 18.4% adjusted (102 still requiring assistance) & 66.56% 34 Rolling Adj. Total since Feb. 12, 2010 Training: - 2 Requests for training funds – First Aid Certificate & Fork Lift Operator Lic – Approved by L. Farmer - Jackie asked for feedback from the committee if we could we make the Training Funds available to a couple of clients that was laid off in June 2009. She reported that they are & have been actively looking for employment, registered & use the Action Centre for resources. Consensus – approve Training Funds to those that are eligible (with discretion) Communications: - A number of topics were discussed regarding the March 31, 2012 closure of the REAC - Disbursement of Training Funds (in excess of $16,000), any interest in Workshops, is there a possibility we need to extend the contract, should REAC/peer helper make calls to those 102 people (unadjusted) to see if they require any assistance? - December activities/interest at the A/C will determine some factors for the remaining 3 months until the end of contract – March 31, 2012 - Suggested that the November Newsletter bring some facts to the attention of the readers (before EI claims are complete). Time to take advantage of all resources at the Action Centre ** Is there any interest to run Workshops – do you know how to ‘Market’ yourself for the job? **Is your Resume up-to-date? (Don’t have a big lapse in time between jobs). **Are you prepared to answer questions from a prospective employer? (What have you been doing in the past 12 months?) **How far are you willing to drive for a job? **Market is recovering – are you just starting to look for employment? - Nadia gave us some input as to what other committees have done in the past when there are funds remaining when Action Centre’s close - Draws for Grocery Cards ($100) - Donate to people/families in need - Donate to Non-Profit Organizations (Food Bank, Shelters, Literacy Council) - Turkey vouchers - Christmas get together (Ken indicated that it is our fund, to set parameters & to provide benefits that are appropriate) - Nadia also indicated that the $’s could be used to share costs (rent, utilities) in the event there is a need for an extension for the Action Centre to remain open. (Some decisions will have to be made in December) - Jackie commented that she noticed a ‘new trend’ in call centre companies – they are beginning to hire people to work out of their home (i.e., Reliance, Pizza Pizza) Employee Issues: - One in Appeal process & still waiting for an ‘Umpire’ decision 35 Finances: - Treasurer’s Report ending October 31, 2011 presented (Balance $59134.94) Additions to Agenda No additions made Other Business Holiday hours for December 27, 28, 29, 30 would be 8:30 - 12 Date of Next Meeting 5 p.m. December 6, 2011 @ REAC Meeting Adjourned at 6 p.m. by Ken Johnson ___________________________________________________________________________ ________________ RIE ADJUSTMENT COMMITTEE MEETING Meeting #22 DECEMBER 6, 2011 Present – Nadia Fleming, Ken Johnson, Jackie Huys, Gary Matheson, Rick Purdy, Barb Erhardt Absent – Dennis Hammer, Charlene Nicholson, Eric Groocock, Linda Farmer, Cal Hewson Ken Johnson called the meeting to order at 5 p.m. December 6, 2011 at the Raymond Employees Action Centre Minutes from the November 1, 2011 meeting were reviewed and accepted as tabled with ‘No’ errors or omissions to report Business Arising from the Minutes Ken asked about the feedback from the newsletter in regards to the possibility of running workshops again namely for – Resume Writing, How to Market Yourself & Interviewing Skills. Jackie indicated that feedback had been minimal & a ‘new questionnaire’ will be mailed out to all ‘unadjusted’ clients, which will include a self addressed stamped envelope for convenience. The questions on the ‘new questionnaire’ will be more pertinent to the requirements of the current ‘unadjusted clients’. Nadia reported that she had not yet received the ‘Terms of Reference Signature Page’ from the Chamber. Jackie replied that she had presented the paperwork to the Chamber & would ask that they e-mail it to Nadia ASAP. Sub-Committee Reports: Action Centre: - Jackie presented the November 2011 Coordinators Report - Jackie reported that the number of visits, calls in/out were up from October 2011 - Boards updated daily, assisting clients with EI & continually search all job websites 36 - REAC remains at 18.4% adjusted (102 requiring assistance) & the Rolling Adj. Total is at 66.56% Training: - 1 Training Fund request – Police Check. Approved by Rick Purdy Communications: - Jackie indicated that the feedback for the Open House to be held December 10th at the Navy Club was very positive. - Company funds to pay for Open House expenses & it was noted that NO alcohol would be purchased - Jackie said that the Raymond building on Elgin Street had been sold to Massilly Group from Mississauga and that they would take possession early January 2012. The Massilly Group produce various types of ‘lids & the equipment’ required to mfg these products. Regina King from Raymond was approached by Massilly and asked to forward the names of former Raymond employees who are still looking for work. Expected pay is expected to be approx. $15/hr. - Jackie also reported another company has moved into Brantford –Vestas Wind Systems (manufacturers of Wind Turbines). One of our clients has been hired with Vestas & watching job boards for the hiring of additional employees. - Nadia asked the committee, what our thoughts were on the March closing date….Jackie indicated that she had advertised the closing of the Action Centre in March & the fact that most EI claims will be finished around this time, so the March 31, 2012 closing date, would probably happen. Nadia said that if there was an influx of activity at the Action Centre, we could use the Training Fund $’s to stay open additional months. Ken suggested we wait until we see the results of the questionnaire-then make the decision. - In anticipation of the March 31, 2012 closing, we will need to actively starting wrapping up the Action Centre mid March . - Nadia announced that she will be retiring June 2012 & would like to see that all activities are covered before her departure. - Nadia told the committee that other Action Centres chose to revisit the Training Fund Requests & could recommend to pay out some in full (this entirely at the discretion of the committee) - To stimulate activity at the Action Centre it was suggested (through the January Newsletter) the Action Centre would be conducting weekly draws for the clients that come in – i.e. grocery gift cards. - Any ‘Training Fund’ monies that remain at March 31, 2012, Nadia suggested that we donate to Brantford Food Bank & other services in the community. - Jackie asked what was to be done with the furniture/equipment that was donated to the Action Centre by Raymond. Nadia responded that it is entirely up to the committee & Raymond to decide as the MTCU has no claim. - No workshops are scheduled to date - Jackie reported that 5th Wheel has dropped course costs to reflect same costs as Second Career. 37 Employee Issues: - One still in Appeal process & waiting for Umpire decision. Jackie detailed for Ken the sequence of events for this individual - March 2011, client quit job due to stress on advise from his Doctor - Applied to EI – denied - June 2011, Filed appeal & went before Appeal Board – claim denied again - August/September 2011 supplied list of job specific jobs that the client had applied to, Doctors note supplied & examples of other similar situations where other claims had been approved - October 2011, client received a letter from Ottawa – Appeal Division, that the client will be advised when a court date is set - The client went to Phil McColeman’s office to seek advise & was told that they could not help out now as this is not in the EI system any longer & is now at Federal ‘Legal System’ level. Ken responded by indicating he would get in touch with ‘Donna’ (Service Canada/Regional EI Office)’ to get some timelines for these types of situations. (Ken indicated that he didn’t participate in the original Appeal as there was a conflict of interest with employees but now that it has gone beyond the local level, Ken can now offer his assistance). - Jackie asked Nadia & Ken, if the client should hire a lawyer. Nadia thought seeking some legal advise/consultation would be helpful for the client & Ken would ask for advise from Donna (Service Canada). If required, Training Fund $’s could be used to help client. Finances: - Treasurer’s Report ending November 30, 2011 presented Additions to Agenda No additions made Other Business Holiday Hours for December 27, 28, 29, 30 will be 8-12 & reopening with regular hours January 3, 2012 Date of Next Meeting (New time) 3 p.m. January 10, 2012 @ REAC Meeting Adjourned at 6 p.m. by Ken Johnson RIE ADJUSTMENT COMMITTEE MEETING Meeting # 22 January 10,2012 Present - Nadia Fleming, Ken Johnson, Rick Purdy, Jackie Huys, Gary Matheson Absent - Cal Hewson, Dennis Hammer, Eric Groocock Linda Farmer, Barb Erhardt Ken Johnson called the meeting to order at 3 p.m. January 10, 2012 at the Raymond Employees Action Centre Minutes from the last meeting December 6,2012 were reviewed and Nadia's name was removed from the sentence that read Nadia suggested that we donate to Brantford food bank and other services in the community. It now reads, "any training fund monies that remain at March 31, 2012, it was suggested that we donate the balance of the training fund money to the Brantford Food Bank and other services in the community". The 38 minutes were amended and accepted as read. Business Arising from the Minutes An offsite meeting is going to be arranged to discuss the balance of the training fund and how to best disperse it. Sub-Committee Reports: Action Centre - Jackie presented the Coordinators Report - Boards updated daily & continually searching for 'new' job websites - Jackie reported Massilly North America Inc., the company that purchased the former Raymond's property has the REAC contact information to recruit potential employees -Jackie said the responses to the questionnaires sent out have been slow so we have not been able to determine what workshops may be required. -REAC - will call and ask the questions from the questionnaire over the phone Training: - One request was submitted and approved by Rick Purdy for training fund requests. Finances: - Nadia has submitted a request for the balance of the MTCU funds in November but has not been received yet but there are adequate funds to sustain the centre. - Jackie presented the financial statement for up to and including December 31,2011 - Ken asked if to bring in an auditor at this point. Nadia stated that there will be an auditor available when the Chamber of Commerce is ready however, they are extremely busy right now and not ready for the audit. Employee Issues: Jackie stated that there were 2 outstanding E.!. issues. Jackie is following up on one of them and the other is awaiting a court date. Jackie proposed that some of the leftover training funds be allocated to help with the legal fees. This has been deferred pending more information gathering. Additions to Agenda Nadia discussed the wind up procedure as set forth in the "terms of reference' For MTCU purposes everything must be complete by March 31, 2012. Outstanding bills will have to be paid in full. Nadia is going to send Jackie a copy of the wind down procedures to guide the committee { from this point forward. Notice has been given to the landlord. The centre could continue on their own for another month or so but the money would have to come from the companies fund and not the MTCU. St Leonard's Society has expressed an interest in the tables, chairs and computer desks for their training centre when we close. Disposition of all the centre's equipment is at the discretion of the committee as the MTCU did not have to supply us with any equipment. Other Business Nadia suggested that the closure be posted on the REAC website. The official last day of operation is March 30,2012. Jackie and a peer helper should stay on until the end of April to take care dispersing the equipment and handle miscellaneous matters involved in the closure. Ken will have to have his final billing and final Chairperson's report done for March 31, 2012. Date of Next Meeting 5 p.m. Thursday, February 9,2012 @ REAC Meeting Adjourned at 4 p.m. by Ken Johnson _____________________________________________________________________ ___________________ RIE ADJUSTMENT COMMITTEE MEETING Meeting # 24 February 13, 2012 39 Present – Nadia Fleming, Ken Johnson, Jackie Huys, Gary Matheson, Cal Hewson, Dennis Hammer, Linda Farmer, Charlene Nicholson, Barb Erhardt. Absent – Rick Purdy, Eric Groocock. Ken Johnson called the meeting to order at 5 p.m. Feb. 13, 2013 at the Raymond Employees Action Centre Minutes from the last meeting January 10, 2012 were reviewed and accepted as tabled. Business arising from the minutes Jackie noted that the wording from the minutes of December 6, 2011 (removing Nadia’s name re; donating to the Brantford Food Bank etc) had been amended and sent to committee members. Ken inquired if the advance of funds had taken place – Charlene confirmed ($52460). He also asked, at what point the audit would be done. Kathy reported the auditors are on ‘standby’ and confirmed the audit would be done within 60 days of the end of the contract – March 31, 2012. Sub-Committee Reports Action Centre: -Jackie presented -January 2012 Coordinators Report -Boards continually updated daily & the REAC website was updated with current news -Data base updated as we get information -Numbers for visits, phone calls in/out, e-mails were up over December 2011 -REAC at 24.8% adjusted (94 unadjusted) & rolling adj. total at 72.96% Training: -3 Training Fund requests – approved (First Aid, Smart Serve, Safety Shoes) -It was noted that REAC will change the $ amount, to include all ‘reasonable’ requests. As we receive the training requests Jackie will email all committee members with the requested amount (so everyone is aware). Upon approval from all members, the request will be signed for approval by at least one committee member and Jackie. Requests will then be sent to Kathy at the Chamber for payment. 40 Communications: -January newsletter reviewed & interest was generated for training in – Fork Lift, Basic e-mailing, St. John’s First Aid -EI benefits ended February 10, 2012 for majority of clients & a number of calls had been received regarding using ‘Temp Agencies’ for employment. Feedback from clients reflected that after signing up with the agencies, they still are not receiving call outs for work. It was noted that possibly the Temp Agencies are now building clientele. Ken remarked that he’s finding employers are now starting to hire direct instead of using Temp Agencies. -Stats show ‘Hot’ spot for employment is in Guelph area -Jackie indicated that a large number of clients are not working & are diligently looking for employment & some clients are working 2 jobs as ‘call-in, casual’ positions -Nadia asked – ‘of the group that is left, do we know ‘why’ they aren’t getting jobs’? A couple of ‘red flags’ could be the fact that there is a ‘blank’ spot on resumes (no employment for 2 years after the closing of plant in 2010), clients have 20+ years employment (age factor), hourly rate, location, basic resume presentation & unaware how to sell themselves in this job market, even though they are skilled people. Nadia feels this is beyond the scope of REAC and these clients need to seek out agencies i.e. St. Leonard’s or possibly, a ‘motivational speaker’ to come in to speak. Ken suggested before the next newsletter goes out in early March, Jackie should make the connection with St. Leonard’s to take on clients after REAC closes. It was also noted that some clients are looking at jobs that aren’t suitable & with using an agency, this would keep clients streamlined. -Raymond building on Elgin Street has been sold to ‘Massilly’ & currently being retrofitted for production. Massilly has requested Jackie send current resumes of former Raymond employees, for future employment with Massilly. - 4 clients in recent weeks are working with Enterprise Brant, inquiring the possibilities of ‘Small Business’ in the area. Ken stated, as long as clients have been on EI the last 3 years, they should get assistance. -Nadia has drafted a letter to the Chamber from MTCU indicating the contract ending date of March 31, 2012. Also, a cheque for the training fund $’s will be done March 31, 2012. -A number of issues were brought forward regarding the REAC staying open for 1 month longer (closing April 30, 2012). The concern is that REAC would be ‘operating as an Independent’ & would we be able to find an Insurance Provider for the additional time. Also, staying open we could be at ‘personal risk’ with clients if someone should get injured etc. A list of ‘Agencies, addresses, phone #’s & contact names’ should be listed in the March newsletter for those clients still seeking assistance. -All paperwork must be ‘shredded’ before disposal -Computer hard drives to be ‘wiped clean’ as well as phone #’s from telephones/fax machine -Utilities to be notified ASAP regarding March 31, 2012 closing 41 Employee Issues: -2 EI issues - 1 resolved, 2nd is ongoing & in Appeal process still waiting for umpire decision. - Jackie was informed from client that a Labor Employment Lawyer would not be required & resolution to this issue could be Fall 2012. Our client will have representation when it goes to Board. Finances: -Treasurer’s Report ending January 31, 2012 presented Additions to Agenda No additions made Other Business/Date of Next Meeting March 20, 2012 - 6pm – Offsite Gus and Guido’s 265 King George Road 4-Co-ordinator Reports: Coordinators Report May 2011 Activity 1. We continue to update the boards on a daily basis. 2. Website has been updated with latest news. 3. Reactivating more claims and resolving EI issues. 4. Updating database with new information on services used as it’s gathered. 5. We have had an increase in people interested in OE programs. 6. We have two people that have finished attending the TIOW program. One Secured employment, the other still hasn’t. We still have one attending TIOW. 7. Spoke with St Leonard’s to follow up on some in house classes. Girls are still working on them and are still tentatively working toward mid June to offer an in-house resume workshop, skills/self marketing and interviewing skills classes. May Action Centre Activity 42 Date April 2011 - Final To - May 20/11 Phone Calls In 89 72 Visits 76 55 Phone Calls Out 120 164 Faxes 2 3 Email In 221 143 Email Out 392 488 Workshops 1 3 _______________________________________________________________________________ Coordinators Report June 2011 Activity 8. We continue to update the boards on a daily basis. 9. Website has been updated with latest news. 10. Continue to assist people with EI issues. 11. Updating database with new information on services used as it’s gathered. 12. We have had an increase in people interested in OE programs, have had one person enroll in Second Career this month, starting in July. 13. We have completed the Resume and Skills/Self Marketing workshops being offered by St Leonard’s. The feedback has been positive. The last of the series Interviewing Skills will be on Wednesday the 29th. Date May 2011 - Final To - June 24/11 Visits 76 59 Phone Calls In 97 82 Phone Calls Out 1890 156 Faxes Email In 12 9 205 162 June Action Centre Activity Raymond Employee Adjustment Centre Terms of Reference Mission Statement The Raymond Employee Adjustment Centre provides a friendly environment to support and train workers who have lost their jobs due to the downsizing of the manufacturing industry. In pursuit of our mission, we direct our attention to the availability of employment & training opportunities in the area, understanding our individual client’s personal needs and sharing in the responsibility of helping them achieve the self esteem required in today’s aggressive job market. 43 Preamble The objective of the project is to help the 130 employees affected by job loss at Raymond Industrial Equipment deal with the effects of losing their job, and help them review and plan their next step back into the work force. After discussions between the MTCU and Raymond Industrial Equipment it was determined that there is a need for an adjustment centre for these unemployed workers and after an application was filed with the MTCU, The Raymond Employee Adjustment Centre was approved for a one year contract. - The committee members representing The Raymond Employee Adjustment Centre are as follows: Representing the Chamber of Commerce Brantford - Brant – Charlene Nicholson/Kathy Prymak Coordinator – Jackie Huys Committee Chairperson – Ken Johnson Representing the MTCU – Nadia Fleming Accountability It is understood by all members that the Raymond Employee Adjustment Centre has been approved to facilitate a one year project in partnership with the MTCU, where the Raymond Employee Adjustment Centre will be responsible for the operation of an adjustment centre including monitoring of the operations, budget, meetings, etc. It is also the responsibility of the Raymond Employee Adjustment Centre to report all information as required by the MTCU on a timely basis. Composition of Committee - - Chairperson – Ken Johnson Duties: Plan, call and chair all meetings of the committee Guide, direct and render professional assistance to the parties Develop a cohesiveness within the committee which induces its members to work together Ensure accurate minutes are kept and distributed to committee members Ensure that the appropriate procedures are followed in the selection of external consultants Ensure appropriate documentation in respect to all invoices and statements of claim, etc are made available Ensure all costs incurred by the committee have been authorized and are shareable under the terms of the agreement before certifying them as approved Ensure that the final claim is prepared and submitted upon receipt of the final committee report Administration/Treasurer – Chamber of Commerce Brantford – Brant – Charlene Nicholson/Kathy Prymak Duties: Ensure all costs incurred by the committee have been paid in a timely manner (rent, phone, honorariums, etc) Budgetary Responsibilities for the operation of the centre Coordinator – Jackie Huys Duties: 44 - Oversee the daily operations of the adjustment centre including opening/closing the centre, instructing peer helpers, communicate with outside providers, and organizing employment workshops and seminars Assist in the daily operations of the adjustment centre including; inputting employee hours and completing payroll, scheduling and coordinating work schedules Communicate with outside providers and government agencies regarding services and programming offered to unemployed workers Input progress of the Centre’s success rate for finding employment for unemployed workers Develop and maintain a telephone list with relevant contact names for employment insurance inquiries, Service Canada Tele-message #, Federal and Provincial Representatives, Social Services contacts, MP and MPP offices Keep accurate information and copies of application forms, attendance lists for training programs, workshops or seminars Track down available employment in the area by contacting employers, agencies, searching through newspapers and related networking principals Ensure that an accurate agenda is prepared for all regular meetings in a timely manner Responsible for communications and the organization and facilitation of all health & safety training programs Secretary: Minutes are a record of the decisions and agreements made by the committee. The Secretary: - records the minutes of each committee meeting ensures they are typed and forwarded to the Chairperson for review and distribution includes all proposals, all decisions, recommendations, reports or undertakings along with financial estimates of agreed costs - Minutes Should Include: Date, time and location of meeting Record of who is in attendance Approval of previous meeting minutes Business arising from the previous minutes Receipt of outside consultant’s reports Receipt of subcommittee reports New Business Treasurer’s report Approval of all expenditures All decisions Action to be taken before next meeting AND by whom Date, time and location of next meeting 45 Role of the Committee - The objective of the project is to help the 130 employees affected by job loss at Raymond Industrial Equipment deal with the effects of losing their job, and help them review and plan their next step back into the work force. We believe that a success rate of 80% is achievable compared to our success rate of past adjustment centre’s that we have participated in. Committee’s responsibility: Gain a strong understanding & knowledge of current EI legislation and its programs to help displaced workers Build up a network of contacts for EI, Community Colleges, community based/private trainers, Provincial funded training programs, etc Track down available employment in the area specific to the needs of our members Have information on all available training in the community Make all decisions for the operation of the centre with the proper authority of all the parties involved Decisions making will be by consensus only To maintain accurate information on programs and services Responsibilities: Objectives; Committee Activity - In order to achieve our mandate from the committee, the centre will have one peer helper assisting the coordinator on a daily basis. It will be the job of the coordinator and peer helper to communicate on a regular basis with all displaced workers to: Assess workers needs Provide assistance with job search skills, retraining information, advocacy, referrals, and support mechanisms Follow up and monitor workers To maintain accurate information on programs and services To provide skills and information needed to find employment Peer helpers will record all interactions with workers and make that information available to the coordinator. The coordinator will use that information and put it into a monitoring system that will help track the progress of the centre. The coordinator will have monthly results available for discussion at the monthly committee meeting. Operating Procedures The duration of this project will be from April 1, 2011 to March 31, 2012 in partnership with Raymond Industrial Equipment and the MTCU, with all funding costs covered by the Her Majesty the Queen in Right of Ontario as represented by the Minister of Training, Colleges and Universities. Everyone involved in the centre’s activities will be responsible to sign a declaration of conduct and confidentiality form so they understand they must act in the best interest of the laid off workers represented by this adjustment committee. Furthermore, hold strict confidence on all private information which they become aware of through their involvement in the committee and action centre. Any conflict of interest will be directed to the committee for review. 46 All costs incurred by this committee including allowable expenditures, honorarium, etc must be approved by the committee. A formal budget will be developed by the committee to show the overall costs structure of the centre to ensure the proper costs have been calculated (see attached budget). At every committee meeting the administrator will make available a financial report to help the committee stay on track with the budget. Any time cheques are to be made out, whether for purchases, rent, wages, etc, all checks will require two signatures. All Honorariums will be paid out on a weekly basis at the following rates: Peer Helper - $15 per hour Coordinator - $840 weekly Administration - $27 per day Committee member - $15 per meeting Chairperson - $500 monthly Signing Authority for Cheques; Chamber of Commerce Brantford – Brant, CEO and persons with Chamber of Commerce signing authority The committee is to be made up of three people representing the affected workers from Raymond Industrial Equipment, the Chairperson, & the Coordinator. The meetings will be also attended by a representative from the MTCU and Chamber of Commerce Brantford – Brant. All meeting notifications will be determined at the end of the previous meeting where a date and time will be set for the next meeting. All meetings will take place at the Raymond Employee Adjustment Centre unless otherwise decided by the committee. There will be a requirement of at least two committee members present in order to pass any decisions at the committee meetings. All decisions are made by consensus only. The committee will meet monthly unless decided differently by the committee. All meetings will be recorded and previous meeting minutes made available. Coordinators Report July - August 2011 Activity 14. We continue to update the boards on a daily basis. 15. Website has been updated with latest news. 16. Continue to assist people with EI issues. 17. Updating database with new information on services used as it’s gathered. 18. We have had several people get jobs this month. We have also seen this month a number of people who were previously adjusted move to new jobs. July/August Action Centre Activity Date Visits Phone Calls In Phone Calls Out Faxes Email In Email Out July, 2011 65 94 128 10 166 394 Workshops 0 47 August, 2011 55 107 97 8 171 527 0 Coordinators Report September 2011 Activity 19. We continue to update the boards on a daily basis. 20. Website has been updated with latest news. 21. Continue to assist people with EI issues. 22. Updating database with new information on clients and services used as it’s gathered. 23. We have had a noticeable increase in the number of people dropping in so far this month. July/August Action Centre Activity Phone Calls Out Faxes Email In Email Out Date Visits Phone Calls In August, 2011 58 107 97 14 205 603 0 Sept. 16, 2011 43 49 80 4 104 178 0 Workshops Coordinators Report October 2011 Activity 24. We continue to update the boards on a daily basis. 25. Website has been updated with latest news. 26. Continue to assist people with EI issues. 27. Updating database with new information on clients and services used as it’s gathered. 28. Advising more people on marketing themselves, interview and resume tips. October Action Centre Activity Phone Calls Out Faxes Email In Email Out Date Visits Phone Calls In Sept. 2011 81 98 118 10 201 361 0 62 84 129 16 200 671 0 Oct. 2011 Workshops _______________________________________________________________________________ ________________ 48 Coordinators Report November 2011 Activity 29. We continue to update the boards on a daily basis. 30. Website has been updated with latest news. 31. Continue to assist people with EI issues. 32. Updating database with new information on clients and services used as it’s gathered. 33. Advising more people on marketing themselves, interview and resume tips. 34. Advised everyone in the November newsletter about the impending closure. 35. Updated questionnaire for mailing, see attached. 36. Advised everyone of the REAC Christmas open house – Response seems positive. 49 The Raymond Employee Action Centre will be closing March 31, 2012. We want to make sure that all employees get the full benefit out of the resources the Action Centre has to offer. Whether you have a definite plan or not the Action Centre is here to provide support as you make your transition to new employment. The Action Centre can help you explore a new career direction and skills training or support you in your active job search. Please take a few minutes to answer the following questions. This information will be used to help direct the activity of the action centre in the next few months. When you have completed the questionnaire please mail it back in the enclosed envelope. Name _______________ Cell Phone #: Email address: Home Phone #: 1. Have you obtained other employment? Yes No If yes, please specify:___________________________________________ 2. Do you have a resume Yes No 3. Are you interested in a resume writing workshop? Yes 4. Are you interested in a interviewing workshop? Yes 5. Are you interested in retraining? Yes No No No 6. What kind of assistance would you like? Computer Skills Training Programs / Upgrading Job Search Skills Further Education Reference Letter Marketing Skills to Other Companies Mock Interviewing Other (please specify below) ________________________________________________________________________ ____________________________________________________________ 50 7. Would training/information on the following be helpful? (circle Yes where applicable) Career Counselling Yes Job Application Forms Yes Personal Counselling Yes Self Employment Yes Financial/budgeting Yes Apprenticeships Yes Family Counselling Yes Gov’t Sponsored Training Yes Retirement Planning Yes Managing Change Yes 8. Do you have any suggestions/comments regarding the types of programs that might be helpful to you? ________________________________________________________________________ ________________________________________________________________________ ________________________________________________________________________ _________________________________________________________________ _____ _ 9. What type of work are you seeking? ________________________________________________________________________ ________________________________________________________________________ ___________ _ 10. How far would you travel for work? (If applicable, check more than one) Brantford Only Ingersoll Hamilton Woodstock Simcoe Kitchener/Waterloo Other Cambridge (p (please specify)__________ November Action Centre Activity Phone Calls Out Faxes Email In Email Out Date Visits Phone Calls In October, 2011 62 84 129 16 200 671 0 November, 2011 68 98 146 16 218 779 0 Workshops ________________________________________________________________________ _________ 51 Coordinators Report December 2011 Activity 37. We continue to update the boards on a daily basis. 38. Website has been updated with latest news. 39. Continue to assist people with EI issues. Currently have 2 ongoing: 1. Claim has ended earlier then should have, believe that the long tenured worker was not calculated in properly. 2. Denial of claim, found out umpire trial can take up to 2 years, have advised him. I also gave him the number of a local labouremployment law lawyer with the Community Legal Clinic and asked him to contact him and get more information on what to expect and any associated costs. 40. Updating database with new information on clients and services used as it’s gathered. 41. Advising more people on marketing themselves, interview and resume tips. 42. Christmas Open House was a GREAT success. 43. Former Raymond building has been sold and new owners Massilly have taken possession, my name has been passed onto their recruiter for resumes. Their time frame for production startup is the end of March. 44. S ent out new updated questionnaire response back has been slow. 52 November Action Centre Activity Phone Calls Out Faxes Email In Email Out Date Visits Phone Calls In November, 2011 68 98 146 16 218 779 0 December, 2011 72 97 175 14 238 767 0 Workshops ____________________________________________________________________________________ _____ Coordinators Report January 2012 Activity 1. We continue to update the boards on a daily basis. 2. Website has been updated with latest news. 3. Continue to assist people with El issues. Currently have 1 ongoing: i; I{ Denial of claim, found out umpire trial can take up to 2 years, have advised him. I gave him the number of a local labour-employment law lawyer with the Community Legal Clinic and asked him to contact him and get more information on what to expect and any associated costs. Labour Lawyer has been contacted and there will be no additional costs for representation, Lawyer indicated not to expect any news of trial until the fall. i. (! {.,"'-.:...i-:..A •. \ l v'.........;-:,.·£,..- 4. Updating database with new information on clients and services used as it's gathered. 5. Advising more people on marketing themselves, interview and resume tips. 6. Former Raymond building has been sold and new owners Massilly have taken possession, and work has begun on retro fit. A few employees have been contacted and are going through the interview process. All hires will be expected to commute to Mississauga for at least 3 months until the building is ready. 7. Have been getting good feedback on questionnaire's have a sign up list going for 3 classes. First Aid Training, Forklift Certification and Basic emaillattachment skills. ,~-~ If .I tj'~( I .'L-', f) '<, ,./~:;o.~. _""",y~' t. Rolling Adjusted Totals 52.96% 55.36% 57.76% 59.36% 61.76% 63.36% 66.56% 66.56% 68.16% 71.36% 72.96% 'c' January 2012 Action Centre Activity PhonePhone Calls Email Date December, 2011 January, 2012 Visits 72 75 Calls In Out Faxes 97 101 175 191 14 15 Emai ln Out Workshops 238 338 767 740 0 0 53 Status of the Workforce Name of Committee: Date: Location: Raymond Industrial Equipment Adjustment Committee February 28, 2011 Brantford, Ontario Total Comments 1-Number of Workers in the Firm 254 2-Number of workers affected 254 3-Number of workers not requiring or wanting assistance 9 4-Number of workers assisted by the committee 130 Phase-II Outcomes of Assistance: a) Employment within Firm: i) Number of jobs created ii) Number of jobs maintained iii) Transferred within the company b) Employment outside the Firm 26 i) Employed full-time 26 ii) Employed part-time (contract) 6 iii) Temporary Employment 9 iv) Self Employment 4 c) Retired 20 d) Training 3 i) Full time ( + 25 hrs/week) 3 ii) Part time ( -25 hrs/week) 5-Number of workers still requiring assistance 130 (may include some of those in a to d above) 54 Appendix B STATUS OF THE WORKFORCE Name of Committee:Raymond Industrial Equipment Adjustment Committee (2010-11) Date: January 31,2011 1. Number of workers in the firm 2. Number of workers affected 3. Number Notrequiring assistance & WSIB 4. Number of workers assisted Mar. 2010 Apr. 2010 May 2010 June 2010 July 2010 August 2010 Sept. 2010 Oct. 2010 Nov. 2010 Dec. 2010 Jan. 2011 Feb. 2011 Mar. 2011 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 254 4 4 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 4 5 246 245 245 245 245 245 245 245 245 245 245 245 245 *Reduce Temp &Contra ct * * Outcomes a. Employment within firm i. Number of jobs ii. Number of jobs maintained iii. Transfers b. Employment outside firm 43 +16 +6 +7(72) i. Employed FT 43 +16 +6 +7 0 0 0 0 0 ii. Employed Contract iii. Temporary work iv. Self-employed 3(69) 3(69) +5(74) +2 +8(84) +4 +1 +3(91) +2 -1(92) +5(74) +2 +8(84) +4 +1 +3(91) +2 -1(92) 0 2 +3(5) (5) (5) (5) (5) +1(6) (6) -4(2) 0 0 8 +1(9) (9) (9) +1(10) +1(11) -1(10) -1(9) -2(7) 0 0 0 0 2 2 2 2 -1(1) (1) (1) (1) (1) c. Retired c)i.-Adjusted 19 63 19 +15 19 +7 19 +7(92) 19 +16 19 +9 +1(20) +5(115) (20) +5(128) (20) +2(133) (20) 0 0 0 0 1 1 3(1-2nd) 3 (20) +1(129 ) 4 (20) +2(131) d. Training (20) +8(123 ) 3 4 4 4 0 0 0 0 1 1 +1(2) (2) (2) +1(3) (3) (3) (3) 0 0 0 0 0 0 0 0 0 0 0 0 0 183 168 161 154 144 135 130 122 117 116 *(132) *(133) 26% 33% 35% 38% 41% 45% 47% 50% 52% 53% 47% 48% *(131 ) i. Full time (+25 hours ii. Part time (-25 hours /week) 5. Number workers requiring assistance (mayinclude some ( in a. to d. above) 48% 55 Newsletters March 2011 All stories, even the ones we love, must eventually come to an end and when they do, it's only an opportunity for another story to begin. 340 Henry St., Unit #19, in Brantford. Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com. Items of Interest Finally spring is here! Time to put away the shovel and come out of hibernation. We’ve been busy at the Action Centre, hunting for new job postings and digging up new career opportunities. Drop in for a visit and see what we have to offer! Our adjusted employee’s number as of February 28th was 47.76%. Breakdown as follows. Working Full Time Working Temp Working Contract Working Part Time Self Employed Training-Second Career Training Skills Development - TIOW Other Full Time Course Retired 92 (9) (2) 0 1 1 1 2 20 Thinking about trying something new? Or perhaps pursuing a hobby or passion as a fulltime career? There are several options available to retrain in a new field or to update your skills and certificates in a field you already know. 56 Stop by for more information! ______________________________________________ April 2011 If you always do, what you always did, You will always get, what you’ve always got. 340 Henry St., Unit #19, in Brantford. Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com. Items of Interest Great news! We have been given a new contract. This will allow us to keep the Action Centre open for another year! Watch future newsletters for in-house workshops and courses. Drop by the Action Centre we can provide - Internet Access Fax Machine Computers Printers Job Leads Educational Leads Help with your resume or cover letter Conversation 57 May 2011 Things we do not expect, happen more frequently than we wish. 340 Henry St., Unit #19, in Brantford. Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com. Forklift Training / First Aid Training / Police Check – Be Proactive! We have started seeing a trend in job postings. More and more, employers are asking for fork truck drivers to be certified. For workers to submit a police check or asking for someone with a first aid certificate. Having these certificates listed in your cover letter and resume may mean the difference of you being selected for an interview over someone else not as prepared! We have found a training centre in Brantford that regularly offers a 1 day training course to obtain your forklift license the cost is approximately $175 St John Ambulance is in the same plaza as the Action Centre and offers a 2 day program for a Standard First Aid certificate. The cost is $127 Remember we offer a training allowance of $250 to help offset the cost of upgrading your skills. If you are interested in any of these courses please stop by for more information about the dates and times these courses are being offered. Resumes and Interviews 58 Many people find it frustrating that they send out dozens of resumes and rarely get a response. Also equally frustrating is getting a call and then worrying about the upcoming interview or worse stressing that you were blindsided by questions you were not expecting during your interview. In June/July we are planning on offering a session on tweaking your resume to better market your skills, and working on putting your best self forward in an interview. Please call or email me if you are interested in this 2 – ½ day sessions. 59 With the contract start a statistics. adjusted Working Full Time Working Temp Working Contract Working Part Time Self Employed Training-Second Career Training Skills-TIOW Other Full Time Course Retired Total: Total Adjusted Percentage 3 (7) (3) 0 0 new we also new set of Our 0 2 1 0 6 6 4.80% employee’s number as of April 30th was 4.80%. Breakdown as follows. June 2011 People who want to move mountains must start by carrying away small stones 340 Henry St., Unit #19, in Brantford. Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com. WORKSHOPS! Together with St Leonard’s we are offering the following workshops in June. June 15 – 1pm-4pm - Resume Writing. Please bring a copy of your resume, preferable on a data stick. June 22 – 1pm-4pm – Job Skills/Self Marketing. June 29 – 1pm-4pm – Interviewing Skills. 60 All classes will be held at the Action Centre. Class size is limited to 10 people so sign up early. If you are interested please call or drop by and have your name added to the list. Our adjusted employee’s number under the new contract, as of May 31st was 7.20%. May 2011 Working Full Time Working Part Time **Working Contract/Temporary Self Employed ***In Education On Own Training-Second Career Training Skills Development ****Other EO training Another Community Program Retired Total Adjusted: 6 (7) (5) Percentage 7.20% 1 2 0 9 July/August 2011 Choose a job you love, and you will never have to work a day in your life." 340 Henry St., Unit #19, in Brantford. Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com. The 3 workshops (Resume Writing, Job Skills/Self Marketing and Interviewing Skills) offered in June were a great success. If you are interested in attending any 1 or all 3 please contact the Action Centre. We continue to search for jobs everyday, posting on the job boards and emailing out job leads. So please make sure we 61 have your current email address, and remember to periodically check your email We have a number of people reporting that they have sent out hundreds of resumes and haven’t gotten any responses. Unfortunately there seems to be more people looking for work then there are jobs available. Please don’t be discouraged! Take another look at your resume and cover letter. Most of us had our resumes and cover letters done in 2010. Does your resume or cover letter need to be freshened up or rewritten? Is the information in it current and up to date? Are there any new job experiences or education items to add? Is it in the right format when applying online so that a potential employer can open and read it? Are you using key words to sell yourself? The Action Centre can help you! Drop in and see what we have to offer! Education – Thinking of enhancing your skills or have a certificate that needs to be renewed? We still have training dollars available. TIP: Upgrading your skills while job hunting always looks good on a resume. 340 Henry St., Unit #19, in Brantford. Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com Our adjusted employee’s number under the new contract, are as follows: June July August To Date 62 Working Full Time Working Part Time **Working Contract/Temporary Self Employed ***In Education On Own Training-Second Career Training Skills Development ****Other EO training Another Community Program Retired Total Adjusted: Percentage Adjusted under new contract Total Adjusted since 2/12/2010 9 (7) (5) 11 (7) (5) 12 (7) (5) 1 1 1 1 1 1 1 1 12 1 14 1 16 9.60% 11.20% 12.80% 57.76% 59.36% 60.96% September/October 2011 Things turn out best for those who make the best of the way things turn out … 340 Henry St., Unit #19, in Brantford. Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com. Items of Interest Lets Get Moving – It is easy to get discouraged while searching for work, you apply for that job you think was posted just for you, and don’t even get a response or you go for an interview and walk into a room with 30 other people all after that 1 job. Long gone are the days when you could walk into a factory, ask for a job and start the next day. Today it’s resumes, cover letters and selling yourself as the best candidate for the job. DON”T DESPAIR, we have lots of ideas and resources to help you work toward landing that fulltime 63 job! Stop by and see how we can help you with your resume, cover letter and interviewing skills. One of the questions we have heard being asked during an interview is “what have you been doing since you left Raymond?” Make sure you keep your resume up to date. If you have had a couple of short term or temp jobs, then add them to your resume. Most employers are well aware of the temp job market. A great way to update your resume, and to show your willingness to keep yourself motivated is to update your education or volunteer work. We offer training dollars to offset the cost of updating your skills. Consider getting your first aid certificate, or perhaps your forklift license. Volunteering in the community helps everyone and can perhaps lead to future employment contacts. 64 September/October 2011 TIOW (Targeted Initiative for Older Workers) and Second Career are two programs that are available to upgrade your skills or possibly get re-training in a whole new field. Need more information? Come in and see us! Our adjusted employee’s number are as follows Working Full Time Working Part Time **Working Contract/Temporary Self Employed ***In Education On Own Training-Second Career Training Skills Development ****Other EO training Another Community Program Retired Total Adjusted: Percentage Adjusted under new Contract Adjusted Since 2/12/2010 Sept. /2011 16 (7) Oct. 15/2011 16 (7) (5) (3) 1 1 1 1 1 19 1 19 15.20% 63.36% 15.20% 63.36% November 2011 Always remember that the future comes one day at a time 340 Henry St., Unit #19, in Brantford. 65 Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com. Items of Interest The End is Near – We just want to take this opportunity to let everyone know that the Action Centre will be closing on March 31, 2012. Although that may seem off in the distance, it is less then 5 months away. In the time we have left we want to make sure that we have helped everyone to gain the knowledge and tools to help find fulltime employment. Please take advantage of the Action Centre Services while you have the chance! The Interview – We have been getting some good feedback from people that have been on interviews, and the types of questions that are commonly being asked during an interview. Here are a few, how do you think you would answer these questions? What have you been doing since you left your last job? What is your biggest weakness? How did you contribute to the profitability of your last company? Give us an example of how you dealt with a difficult situation How did you resolve conflict with a fellow employee? Tell me what you know about this company. Tell us why we should hire you. Do you have your forklift certificate? Do you have a first aid certificate? Were do you see yourself being in 5 years? What is it about our company that makes you want to work here? It’s easy to get flustered and thrown off guard and possibly blow the interview… Let us give you a helping hand. We can help you with your resume, practice your interviewing skills and help you market yourself to be the best candidate for the job! 66 November 2011 email - We try and send out as much information as we can by email, it saves on postage and we can send you accurate job postings as we find them. So if you have an email address or if you have changed your email address please send us an email at reac@live.ca and let us know what it is. Our adjusted employee’s number are as follows Working Full Time Working Part Time **Working Contract/Temporary Self Employed ***In Education On Own Training-Second Career Training Skills Development ****Other EO training Another Community Program Retired Total Adjusted: Percentage Adjusted under new Contract Adjusted Since 2/12/2010 Oct. 31/2011 20 (5) (3) 1 1 1 23 18.40% 66.56% 67 December 2011 From home to home, and heart to heart, from one place to another The warmth and joy of Christmas, brings us closer to each other 340 Henry St., Unit #19, in Brantford. Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com. Holiday Hours – The Action Centre will be open December 27, 2010 – December 30, 2011 from 8:30 - Noon We will return to regular hours, January 3, 2012 Merry Christmas and Happy New Year! Please don’t drink and drive. Our adjusted employee’s number are as follows Working Full Time Working Part Time **Working Contract/Temporary Self Employed ***In Education On Own Training-Second Career Training Skills Development ****Other EO training Another Community Program Retired Total Adjusted: Percentage Adjusted under new Contract Adjusted Since 2/12/2010 Nov. 30/2011 20 (7) (6) 1 1 1 23 18.40% 66.56% 68 January/February 2012 A journey of a thousand miles begins with a single step 340 Henry St., Unit #19, in Brantford. Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com. Training Opportunities o Fork Lift Operator Certification o First Aid Training with CPR and AED o Basic Computer Skills – emailing your cover letter and resume If you are interested in any of the training courses please contact the Action Centre for more information ASAP as there is limited space. **Please note we will try and run these on a Saturday and/or Sunday to accommodate those of you working contract or temp. positions EI Benefits – Has your EI run out? What’s next? Do you have additional work weeks and not sure if you have enough hours to start a new claim? Thinking of going back to school? Think you need specific job training? Give us a call we can help. Not getting any responses when sending out your resume? Stop in and let us help you update your resume and put your best self forward. 69 JOB BOARDS UPDATED DAILY!! – Stop in and have a look, we may have the job you’ve been looking for. We spend our day looking for jobs and use a wide variety of employment sites and job mining tools. 70 Our adjusted employee numbers are as follows Working Full Time Working Part Time **Working Contract/Temporary Self Employed ***In Education On Own Training-Second Career Training Skills Development ****Other EO training Another Community Program Retired Total Adjusted: Percentage Adjusted under new Contract Adjusted Since 2/12/2010 Jan 31/2012 24 (7) (7) 1 1 1 27 21.60% 69.76% Final Edition March 2012 In three words I can sum up everything I've learned about life: It goes on. - Robert Frost 340 Henry St., Unit #19, in Brantford. Monday to Thursday from 8:30 am to 4 pm. Friday – 8:30 am to Noon Phone: 519-756-9700 Fax: 519-756-0200 Email reac@live.ca Or, visit us online at http://www.raymondactioncentre.com. The Action Centre will be officially closing on March 29th at 4pm 71 I can’t believe that I am writing the final newsletter! It seems like only yesterday I was trying to figure out what the heck to say in the first one! More then two years have now passed, many of you have found new employment, started small business’s or retired. Some are still looking for work, and I am confident you will find something soon. I would like to thank the peer helpers who have been here everyday searching for jobs, your dedication in trying to help their fellow employees find new employment is greatly appreciated. I would like to thank the Raymond Adjustment Committee who have volunteered their time for more then two years to help guide the Action Centre. Most of all though, I want to thank you. It has been a rewarding two years for me and I have been honoured to work with each of you, making the transition to life after Raymond, it will be very hard to lock the Action Centre door for the last time. Best of luck to us all! Training Dollar Requests – Please submit your receipts for any training that you may have taken before March 23, 2012. Raymond Employees Get Together! – April 28th, 2012 1pm - 4pm Brant Navy Club, 54 Wadsworth Street, Brantford Come out and enjoy an afternoon with old friends and coworkers 72 Contact Information: Career Link - Grand Erie District School Board For unemployed individuals. Provides career assessment/research/employment/personal development assessments. Training: workshops for career exploration 1 Market St. Brantford, ON N3T 6C8 Tel: 519-759-1412 Community Resource Service (CRS) Employment Services Community Resource Employment Services provide individual and job search support to help you find the right job. An Employment Ontario service provider. Administers the TIOW program (Targeted Initiative for Older Workers). 1100 Clarence St. S., Suite 102 Brantford, ON N3S 7N8 Tel: 519-751-4357 St. Leonard's Employment Services Free Employment Ontario service offering a full range of counselling, services and resources. Second Career 225 Fairview Dr. Brantford, Ontario N3R 7E3 Tel: 519-756-7665 Brant Skills Centre Literacy and essential skill programs to help adults get the skills they need to reach their goals (employment, further education, increased independence). Programs include: reading, writing, numeracy, and computers. 225 Fairview Dr. Brantford, Ontario N3R 7E3 Tel: 519-758-1664 Brantford-Brant Business Resource Enterprise Centre Part of a network of offices through the Ministry of Economic Development & Trade that serve Ontario’s small business community. Provides information, resources and free professional consultations on all aspects of business needs. Can offer 73 information on The Ontario Self Employment Benefits Program (OSEB) 330 West Street Unit 10. Brantford, Ontario N3R 7V5 Tel: 519-752-4636 74 Brantford Food Bank Provides eligible residents with a two- to three-day supply of food items that follow the Canadian Food Guide. 1100 Clarence St. S., Suite 102 Brantford, ON N3S 7N8 Tel: 519-751-4357 Canadian Mental Health Association - Brant branch Promotes a positive approach to mental health through leadership, education, advocacy and support services. Provides employment assistance/counselling/vocational assessment and other services 44 King St. Brantford, ON N3T 3C7 Tel: 519-752-2998 Community Legal Clinic Advice and representation available through this non-profit independent community legal clinic to clients who have problems such as housing, social assistance, government pensions, and employment insurance. 1100 Clarence St. S., Suite 203 Brantford, ON N3S 7N8 Tel: 519-752-8669; 1-888-341-5021 Family Counselling Centre of Brant 54 Brant Ave. Brantford, ON N3T 3G8 Tel: 519-753-4173 Family Counselling Centre of Brant -- Credit Counselling 54 Brant Ave. Brantford, ON N3T 3G8 Tel: 519-753-4173 Ontario Works Resource Centre 220 Colborne St. Brantford, ON N3T 6L6 Tel: 519-759-7009 Victim Services of Brant Victim Services of Brant is a non-profit, community-based agency which assists police, fire and other emergency services in 75 providing emotional and practical assistance to victims of crime, tragic circumstances and disaster 344 Elgin St. Brantford, Ontario N3S 7P6 Tel: 519-752-3140 76 Job Search Links Lost my job Service Canada Job Bank Brant Jobs City of Brantford Workopolis Monster Indeed Ontario Public Service Careers www.gojobs.gov.on.ca County of Brant Norfolk County www.norfolkcounty.ca Haldimand County www.haldimandcounty.on.ca Oxford County www.oxfordcounty.ca Working in Woodstock www.workinwoodstock.ca Working in Canada www.workingincanada.gc.ca KnightHunter www.knighthunter.com Eluta Wow Jobs Career Builder www.careerbuilder.ca Brant Community Healthcare System Brant County Health Unit Hamilton Health Sciences St. Joseph's Healthcare Grand Erie School Board Brant/Haldimand/Norfolk Catholic School Board Careers in Federal Public Service emplois.gc.ca www.lostmyjob.ca www.jobank.ca www.brantjobs.ca www.brantford.ca www.workopolis.ca www.monster.ca www.indeed.ca www.brant.ca www.eluta.ca www.wowjobs.ca www.bchsys.org www.bchu.org www.hhscareers.c www.stjosham.on.ca www.granderie.ca www.bhncdsb.ca www.jobs- 77 78