SYLLABUS NAU-YUMA MANAGEMENT 405: INTERNATIONAL MANAGEMENT Fall, 2004: sequence number: 5729 CREDIT HOURS: 3, Meets Thursday at 4:30 – 7:00pm in room BA201 INSTRUCTOR: Gerald L. Schmaedick Office, Business Admin. Bldg., Rm219 Office Hours: Tuesdays 2:00 – 3:30pm Wednesdays 2:30 – 4:30pm Thursdays 2:00 – 3:30pm If these office hours are inconvenient, call for an appointment at any time! To avoiding waiting, it is advisable to make an appointment whenever you plan to see me. Office telephone: 317-6416(direct, with voice mail) Email: Gerald.Schmaedick@nau.edu Website: http://www.cba.nau.edu/schmaedick-g/ PREREQUISITES: For undergrad credit: MGT 300, MKT 333, and FIN 311. DESCRIPTION: Explores the influences of financial, environmental, sociocultural, political, and economic forces on management theory and practices of business management in the international arena. The course will discuss management principles and practices in multinational enterprises as well as smaller businesses operating internationally. The first half of the semester we will survey the eight environmental forces that impact a business operating internationally. The affect of these on management practices will be studied during the second half of the semester. The entire course will draw on first hand observations of the operations of a large, locally-built company that operates internationally from its headquarters in Yuma. Students will visit and do analyses of three of this company’s facilities in the Yuma area. COURSE OBJECTIVES: The business world is increasingly international. Today all businesses have opportunities beyond their national borders. Given Yuma's strategic position on the border with Mexico, even local Yuma businesses have unique international opportunities. This course will survey the international 1 business environment, taking advantage of the international character of our community. Since no international business courses are considered prerequisite for this course, the first part of the course will be dedicated to familiarizing the student with the important differences between the domestic and international business environment. However, the majority of the semester will focus on exploring how management practices must be adapted to these different circumstances. Whenever possible the international operations of local businesses will be utilized as a "laboratory" in which the students will experience the reality of international management. In addition to visiting international businesses we will do case studies of international business problems, see videos with international themes and make ample use of the Internet to provide virtual experiences wherever possible. Required TEXT: "INTERNATIONAL BUSINESS: The Challenge of Global Competition", Donald A. Ball & Wendell H. McCulloch, Jr., 9th ed., 2004, McGraw Hill Irwin, Boston, etc. Text web site: http://www.mhhe.com/catalogs/0072866845.mhtml 405F04 Schedule Class/date 1 – 9/2 2 – 9/9 3 – 9/16 Lecture Topic, text chapters Intro to Course & syllabus Chps. 1 & 2: Globalization & Foreign Environmental Forces Chps. 3 & 4: Why Trade? What is the role of international orgs? Discovery #1 Tour assignment Tour Desert Depot—4:00pm Required Reading, text chapters None 1 & 2 3 & 4 Assignment Due None Email QuizzesChps. 1 & 2 quizzes at text internet site and send to instructor via email. Tour4:00PM!! Email Quizzes 2 4 – 9/23 5 – 9/30 Chps. 5: International fin’l system, currency values, & trade Debrief Tour Discovery #2 Video Fgn Exchg assignment Chps. 6 & 7: Exchange rates, inflation impact on int’l business 5 Email Quiz Discovery #1: Desert Depot Tour Answers 6 & 7 Email Quizzes Discovery #2: Video “Telerate”, Fgn Exchg Mkts Debrief “Fgn Exchg Mkts” 6 – 10/7 Chps. 8 & 9: Economic variables and the physical environment dictate business strategies. 8 Email Quiz 9 & 10 Email Quizzes Impact of Culture. 7 – 10/14 Chp. 10 & 11: Political & Legal Forces Discovery #3: “Gung Ho” Video 3 8 – 10/21 9 – 10/28 10 – 11/4 11 – 11/11 12 – 11/18 13 – 11/25 14 – 12/2 Chp. 12 & 13: Labor & Competitive Forces 11 & 12 Discovery #3: “Gung Ho” Video Debrief “Gung Ho” Midterm Exam Distr. Discovery #4: Gowan Tour Tour: Gowan Mill and Hqtrs– 4:00PM Chps. 14 & 15:Strategy & Analyzing Mkts. Debrief Gowan Tour & assignment Chps. 16 & 17: Marketing & Trade Practices. THANKSGIVING Chps. 18 & 19: Human Resources Mgt. & Fin’l Mgt. Email Quizzes Midterm ExamChps. 1 to 11 13 & 14 15 & 16 Tour – 4:00PM Email Quizzes Email Quizzes. Discovery #4: Gowan Tour Management Analysis 17 & 18 Email Quizzes NO CLASS 19 Email Quiz Distribute Discovery #5: Market Analysis 4 15 – 12/9 16 – 12/16 Chp. 20: Int’l Mgmt today— successfully managing all the forces to produce a profit! 20 Email Quiz Discovery #5: Market Analysis Preview of Final Final Exam Prepare for Final Exam: Chps. 12- 20 The chapters to be read for each class are on the schedule above. IT IS ESSENTIAL THAT THESE CHAPTERS BE READ AND THE EMAIL QUIZZES COMPLETED BEFORE THE CLASS FOR WHICH THEY ARE ASSIGNED! This is a departure from the usual "lecture first, read later" approach. You will be unable to do a good job on the cases and field exercises unless you have read and carefully studied the assigned chapters and completed the email quizzes. It will help you get more out of the lecture and the discussion with your classmates. Equally important, reading each chapter carefully will enable you to easily complete the internet quiz for each chapter as required (see below). COURSE STRUCTURE AND APPROACH This will be a participatory course. Learning is most fun and effective when we are involved and actively participate. Sitting passively, listening to a lecture is boring and relatively ineffective as a means of learning. In this class you will have a chance to get involved by doing FIVE “Discovery Projects.” These are experiential exercises that give you a chance to experience real or “virtual” international business situations. DISCOVERY PROJECTS These projects are described below. They will give you a chance to experience international business going on in our own community. Detailed instruction on each project will be given in class. There are FIVE Discovery Projects each worth up to 110 points for a total of 550 possible points. THESE PROJECTS ARE THE HEART OF THE COURSE. They will be the most challenging work that you must do. BE SURE TO ALLOW ENOUGH TIME TO PREPARE THESE WELL. This will help you to learn the most important material covered in this course. It will also insure that you earn the maximum possible points and result in a GOOD GRADE FOR THE COURSE. 5 405F04 Discovery Projects(each worth up to 110 points) Topic Chps, Due focus Date 17 9/16 Tour, 9/23 – Ans. due Project 2. International Monetary System & Financial Forces 5 & 6 9/30 3. Sociocultural forces 9 10/21 View video to accompany our text, Tape 2, segment #5 “Telerate.”on Reserve in library, Answer questions distributed by instructor on 9/23. Due 9/30. View video on reserve in library, “Gung Ho” with Michael Keaton. Prepare report on answers to questions distributed by instructor 10/14. Submit answers and be prepared to discuss in class, 10/21. 4. Global Operations 14 11/4Tour 11/11Ans. Tour The Gowan Group Milling Plant and Hqtrs., 11/4. Prepare answers to instructor’s questions on strategic management, due 11/11. 5. Market Assessment 15 & 16 12/9 Exercise in Market Analysis as described in Chapter 15. Instructions to be distributed 12/2. Due 12/9. 1. Import & Export Practices, Foreign Trade Zones Read text pp. 567 – 583. Tour 9/16, of Desert Depot & Explanation of Foreign Trade Zone (FTZ). Answer questions distributed by instructor on 9/9 and submit answers in class 9/23. INTERNET QUIZZES There is a ton of material covered in the text! It is all valuable. To help you stay on top of this material you will take an internet quiz on each chapter. These quizzes are found at the website geared to this text. This “Online Learning Center” can be found at: http://highered.mcgrawhill.com/sites/0072537973/information_center_view0/ These quizzes can be taken “open book.” At the end of each quiz instructions are given on sending the results of your quiz to your instructor. YOU WILL BE EXPECTED TO DO THESE EMAIL QUIZZES ACCORDING TO THE SCHEDULE ABOVE AND SEND YOUR RESULTS TO THE 6 INSTURCTOR VIA EMAIL. (See my email address above.) Each quiz is worth up to ten (10) points. There will be 20 of these quizzes, totaling a POSSIBLE 200 POINTS. Careful reading of each chapter and conscientious preparation of these quizzes should make it easy for you to earn all 200 POINTS. These quizzes must be taken and the results emailed to the instructor BEFORE THE BEGINNING OF THE CLASS FOR WHICH THEY ARE ASSIGNED. MIDTERM AND FINAL EXAMS There will be a short, midterm exam on Oct. 28. There will be a normal final exam on the last day of class, Dec. 16. The Midterm will be worth 100 points. You will be able to earn up to 150 for the Final Exam. SUMMARY OF POINTS Discovery Projects: 5 @ 110 each = 550 Internet Quizzes: 20 @ 10 each = 200 Midterm Exam: 100 Final exam: 150 Total: 1000 EVALUATION METHODS Your grade will be determined on a point system, 1000 points being a perfect score. Points will be awarded as described above. GRADE EQUIVALENTS GRADE A B C D F POINTS ACHIEVED 900 - 1000 800 - 899 700 - 799 600 - 699 less than 600 MAKE-UP WORK 7 Internet Quizzes must be completed and emailed to the instructor before the class for which they are due. Study the schedule above carefully. No late quizzes will be accepted. You will not be able to make up any of the Discovery Project assignments. These must be done according to the schedule set out above. If you must be absent on the day an assignment is due, you must advise the instructor in advance and submit your assignment before class or otherwise (email is good!) deliver it by class time on the day it is due. No late assignments will be accepted. The full 110 points will be lost! If you must miss the midterm or the final exam, you must advise the instructor in advance. An alternative exam (essay) will be arranged for you at the Testing Center. CRITERIA FOR EVALUATION OF WRITTEN WORK (i.e., questions, answers, and research reports) 1. 2. 3. 3. 4. 5. 6. Thoroughness and creativity of research beyond the confines of the text book. Clarity of presentation. Soundness of argument and documentation. Effective use of research material. Grammar, spelling and general professionalism and tidiness of presentation (all written assignments must be typed). Evidence of understanding of material presented, especially in solutions to minicases and Internet exercises. Observance of standard procedures for citing sources, etc. PLAGIARISM WILL NOT BE TOLERATED. Failure to cite the source of referenced material is a violation of professional ethics. It is a violation of University policy. Furthermore it may be a violation of copyright or other intellectual property laws. Please see suggestions below as well as attached excerpt from NAU Student Handbook. Observance of deadlines. No written assignments or extra credit work will be accepted after the class for which they are due! In preparing the written reports, the STUDENTS MUST CITE EACH REFERENCE SOURCE and give proper credit for an idea, quotation, or finding. Internet sources must be cited with all the information needed to permit the reader to find and utilize the site. Failure to cite the source of referenced material is a violation of professional ethics and NAU policy. Furthermore it may be a violation of copyright or other intellectual property laws. Therefore, the instructor can not accept material that contains plagiarism or lacks proper citations of material drawn from other sources. Any reports failing to meet these standards will be returned without a grade and treated as an assignment that was not submitted. For guidance on proper citation of references, please see "Simon & Schuster Handbook for Writers", 3rd. Edition, Chapter 33. You may follow the conventions of the Modern Language Association (MLA) or the American Psychological Association (APA), both of which are explained in this source. This is a standard text used at NAU and is available in the AWC/NAU library. See 8 also the Arizona Western College Writing Guide, 2nd Ed., 1/95, available for $0.50 at the AWC bookstore. Cell Phones The sudden ring of cell phones during class seriously distracts both students and the instructor. Therefore, cells phones must be TURNED OFF during class. If you have a personal emergency, speak to the instructor BEFORE CLASS BEGINS and he will make arrangement so you can have the communications necessary without disturbing the class. Attach: Appendix G of NAU Student Handbook: Academic Dishonesty, and F:Classroom Civility Statement Northern Arizona University Policies NAU/CBA Code of Conduct – 8-23-04 C:/405F04/syllabus 9