Implementation Guide Final

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ForeTees Implementation Guide
Who is ForeTees
ForeTees is the premier on-line starting time system designed exclusively for private clubs,
by golf professionals. The list of clubs that currently use ForeTees totals over 300 and
includes 24 of the top 100 courses in the U.S., and 7 of the top 20. Started in 2002,
ForeTees has processed over 8 million starting times for its network of clubs using the
system.
What is ForeTees?
ForeTees is an easy-to-use information and starting time tool that will help you enhance
communications with your membership as well as collect valuable play habits of your
members. Additionally, ForeTees includes event registration capabilities as well as a lesson
booking component.
Where do we start?
In order for the ForeTees system to work, you will need a stand alone computer to manage
the starting time system at your Golf Shop counter. Additionally you will need a dedicated
internet line. Once those two items are complete you are off and running.
Training Dates for ForeTees Launch
The training process is very simple and should be completed by the Head Golf Professional
and/or a lead Assistant Golf Professional who will manage the system. I would also
recommend that anyone else who you think will use the system attend the training.
Training time is approximately four hours. The training schedule with ForeTees for online training is as follows:
Phase I
October 29, 2008. 1 p.m. eastern time zone
 TPC River Highlands
 TPC Southwind
Phase II, 27 Hole Facilities
 TPC Sugarloaf
October 30, 2008. 1 p.m. eastern time zone

TPC Wakefield Plantation
Phase III




November 12, 2008. 10 a.m. eastern time zone
TPC Boston
TPC Jasna Polana
TPC Potomac
TPC River’s Bend
Phase III



December 8, 2008. 11 a.m. eastern time zone
TPC Craig Ranch
TPC Summerlin
TPC San Francisco Bay
If you have any issues with the training dates please call Ben Haubach or Brock Weiss at
ForeTees, and he can work out an alternative date for you. (651) 765.6006.
For training you will need access to a speaker phone and internet. Training coordinators
for ForeTees will Ben Haubach and Brock Weiss, and a call-in number along with
additional material will follow shortly regarding ForeTees training.
How will Members Access ForeTees?
Members will be able to access the starting time reservation system through your club
website. Your home page will have a direct pass thru to the ForeTees system by clicking on
a “Make a Starting Time” tab. The addition of the Roster Sync tool with Club Essentials
will and has made this possible.
ForeTees Member Launch
Once all the training and infrastructure is complete for your sight you will be able to
launch the site to your members. I would recommend a January 2009 launch but that
decision will ultimately be yours based on your circumstances.
Things to Consider for Member Launch
With the re-design of our club websites almost complete, we have a great opportunity to
make a big splash with our members regarding the re-design and addition of your ForeTees
starting time system. Communications to them will be critical to make this launch
successful and beneficial for all involved, you and your staff included.
Here is what we did to promote Foretees when we first implemented at the club...
1) Had a computer set-up at Premier Night with the instructions from ForeTees on how to
use, while the Golf Shop staff promoted
2) Followed up with a letter to the membership and included the ForeTees instructions
again
3) Posted ForeTees instructions on our website and put an ad in our newsletters
4) Put ForeTees instructions throughout the clubhouse for Members to see and pick up
(still have them available in the Locker Rooms today)
Things we didn't do, but would be helpful now if implementing...
1) Make posters on roll printer to display in clubhouse
2) Send an e-mail and/or include in the weekly e-mail
What we do now to introduce to new members...
1) Include instructions in orientation packet
2) Have the new member go to the site during new member orientation
What we do now to introduce to new members...
1) Include instructions in orientation packet
2) Have the new member go to the site during new member orientation
As you can see there is a great deal of work ahead, but in the end both you and your
members will be happy you have added the system to your club. If you have any questions
regarding the system, or anything else regarding ForeTees please feel free to give me a call.
Best of luck in your launch and welcome to a new dimension in making starting times!
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