UPS AND HONEYWELL SET STAGE FOR NEXT
HIGH-TECH HANDHELD FOR DRIVERS
Global Deployment of 5th Version Starts in 2011; Offers Continuous Connectivity &
Industry-First Features
Fort Mill, S.C. and Atlanta, G.A. - January 13, 2010 - UPS (NYSE:UPS) and Honeywell (NYSE:HON) today announced they
are teaming on a new-generation handheld computer for UPS drivers that will further improve communications links while
adding a number of other industry-leading features. UPS will deploy more than 100,000 Honeywell mobile computers
worldwide.
Known internally at UPS as the DIAD V (Delivery Information Acquisition Device V), the Honeywell mobile computer features
innovative cellular technology that provides on-the-fly switching between cellular carriers, meaning the computer can
automatically jump to another cellular carrier if the preferred carrier’s signal is lost. This industry-leading technology, when
combined with Honeywell’s sophisticated 2D imaging capabilities, will further ensure the package tracking and reliability that
customers expect from the world’s largest delivery company.
At approximately half the size and weight of the DIAD IV, the new, more durable mobile computer will feature:
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A state-of-the-art color display and microprocessor with substantially expanded memory – all to support driver training and
future applications like navigation. For example, the DIAD V will enable maps to be displayed to help a driver avoid a
traffic jam.
A color, auto-focus, flash camera to enhance proof-of-delivery and help resolve customer claims more quickly.
Faster Wi-Fi support (600 mbps) to enable larger and richer content downloads such as training videos to 90,000 drivers
simultaneously.
An aggressive 2D imager that can decode many symbologies, including existing UPS linear barcodes and the UPS
Maxicode, and thus speed the upload of additional package information at the time a package is first picked up. The 2D
imager also will make it even easier to “capture” a clear view of a recipient’s signature.
UPS will begin field testing the device in late 2010 with plans to begin a multi-year, global deployment in 2011. The DIAD V will
be approved for operation in more than 100 countries.
"Starting in 1991, UPS was the first in its industry to equip drivers with a handheld computer," said David Barnes, UPS’s chief
information officer. "Over the past two decades, the DIAD has become a critical component of an integrated global network
that’s now tracking more than 15 million deliveries every day."
"Through each successive generation of the DIAD, UPS has leveraged technology to deliver superior service by accelerating
the availability of customer tracking data, and by improving our ability to communicate about customer needs with UPS
drivers," Barnes continued. "I am confident the deployment of Honeywell’s computer as DIAD V will continue that successful
trend."
"Honeywell is committed to providing technologies that our customers demand. By introducing the industry’s first wireless
mobile computer that remains continuously connected to cellular service, regardless of the local carriers available, we are
delivering on this commitment once again," said Darius Adamczyk, president of Honeywell Scanning & Mobility.
"UPS’ technical leadership and real-world application of advanced technologies is well recognized throughout the industry and
Honeywell is excited to provide the platform for DIAD V," Adamczyk added. "We view UPS’ selection as a tribute to our
investment in mobility and the development of revolutionary wireless technologies."