Streamlining MyUB for Faculty October 2005 Prepared by the University at Buffalo MyUB Team What does MyUB consider to be faculty? MyUB considers Faculty to be a 02 appointment. In addition MyUB faculty resources are made available to users with an instructional or academic role. These users are identified as follows: i) They have an active appointment record for any of the following appointment types: (1) 10: Practice Plan (2) 11: Medical Resident/Fellow (3) 12: GFT unsalaried (4) 13: Emeritus ii) Or if their Title (1) begins with "DEAN" (2) begins with "ASSOCIATE DEAN" (3) begins with "ASSOC DEAN" (4) contains "INSTRUCTOR" (5) contains "PROFESSOR" (6) contains "LECTURER" (7) contains "PROF OF" (8) contains "INSTR OF" iii) Are currently teaching a course (i.e. their person number appears in a course section record for the current semester). How many MyUB Faculty accounts are there? 2,480 Faculty have MyUB accounts. In addition faculty resources are available to more 7,013 users with an instructional or academic role making a total of 9493 users who have accounts that utilize Faculty MyUB. In this report we are only reporting the data collected from faculty. How often do Faculty use MyUB Faculty actively use MyUB* 50% of Faculty used MyUB in the past 14 days 2 | Streamlining MyUB for Faculty 60% of Faculty used MyUB in the past month 80% of Faculty used MyUB in the past 6 months 83% of Faculty used MyUB in the past year Assumptions: Aprox. 50-60% of Faculty can be considered active users. Aprox. 30% Possibly use MyUB for web grading only. * Data gathered from a 10/5/05 snapshot Where faculty go MyUB pages faculty utilization* MyUB Home ............ 91,674 clicks WebMail .................. 26,759 clicks MyPage ...................... 5,994 clicks My Library ................. 5,478 clicks UBLearns ................... 5,074 clicks Computing.................. 3,022 clicks UB InfoSource ........... 2,933 clicks Business ........................ 838 clicks Infolocator ..................... 774 clicks UB News ....................... 705 clicks Teaching ........................ 534 clicks Research ........................ 522 clicks For Advisors.................. 266 clicks UB 2020 ........................ 250 clicks Prof Development ......... 239 clicks Sports & Recreation ...... 221 clicks Events@UB .................. 149 clicks About UB ...................... 114 clicks UB Life ........................... 92 clicks Arts & Culture................. 91 clicks Governance ..................... 88 clicks Help ................................. 80 clicks Rules & Regs .................. 49 clicks WNY ............................... 16 clicks *Data reflects activity 1/1/05 through 5/30/05 3 | Streamlining MyUB for Faculty MyPage: Making MyUB your own way 57% of faculty are aware of MyPage. Data shows they at least looked at it. 8% of faculty have an active MyPage account. The average number of channels subscribed to on a faculty MyPage is 10 channels. MyUB channels faculty using MyPage value most Courses I Am Teaching My Academic Toolbox Today's Weather Textbooks/Course Materials Top Faculty Links Academic Procedures Find People Faculty Advisor Tools UB News Buffalo News My Profile Library Services for Faculty & Staff My Library Links Important University Dates My Tools UBLearns Resources Search UB Find Departments Events at UB Today Campus News: Reporter Bold = >50% subscribe to this channel What faculty say Feedback from Faculty Survey, Spring 2005 1238 surveys completed (13% of overall faculty accounts) Faculty value MyUB Overall Grade o 28% Excellent 4 | Streamlining MyUB for Faculty o 53% Good o 15% Fair o 4% Poor 95% thought MyUB contained useful information 87% thought finding information very easy or satisfactory 54% reported using MyUB almost daily or several times/week 42% just once in awhile What do MyUB Faculty users say they use MyUB for? 74% Class lists 45% Library resources 30% To help students 28% Campus news and events 27% Research administration 27% Announcements/alerts 22% Course development resources Faculty want to improve MyUB 9 common areas of improvement were identified 4 areas of improvements have already been addressed The one area that had the most “voice” was reducing the volume of information and simplifying the MyUB interface Areas Identified for Improvement Interface and Content Customization and Personalization Examples Less Clutter/too much information Simplify the navigation (menus) More /control Links to departmental pages (as relates to user) Minimize/maximize/remove Actions Taken In Progress 5 | Streamlining MyUB for Faculty MyPage gives user more control Departmental links being integrated Evaluating easier ways to add content to MyPage Increased ways to identify users for fine-graining information Turning the MyUB top header off Access to URL Being able to print the page you are on Improved Search Ability to be a home page (default) 24/7 access to services and extended night hours More integration Direct links to courses on UBLearns Direct links to course schedules MyBookbag UBLearns Grades Library resources MyBookbag Webmail Single sign on Improved access to directories (departmental, people) We are listening Recommendations for interface simplification Remove or refocus underutilized pages Raise visibility of key services 6 | Streamlining MyUB for Faculty delivery Complete Rolled out meta search of many UB data sources. Combines output with .buffalo.edu domain-wide search. Investigating Google as an option is in progress by CIT Under consideration by MyUB Portal Infrastructure Steering Group Extending service hours is an active CIT project. MyBookbag is now in MyUB as an integrated service. UBLearns direct course linking capability is reviewed with each upgrade to UBLearns Single sign on (shibboleth) with UBLearns and MyUB is in progress. Directories are integrated into the meta search. o WebMail o UBLearns o Directories o Search Develop new interface that leverages a more simplified, task-oriented environment Recommendations for strategic content reduction Remove underutilized content Reposition key content from underutilized pages Insure that any content that is removed is still available through search Cluster remaining content on task-oriented pages A new paradigm for usage MyUB home functions as a information center o UB News o UB Events o Announcements Secondary pages function as task centers Personalize MyPage with channels of choice Use NTK channel to promote key events, news and opportunities Search for content Visualization of Phase I Simplification: Winter 2005 7 | Streamlining MyUB for Faculty Visualization of Phase II Simplification: Summer 2006 Recommendations for Page Restructuring MyUB Home (91,674 clicks) Repositioned to as a news, events and information center o Need To Know channels Campus Announcements Academic Announcements Other categories may be developed relevant to faculty o UB News Top stories o UB Events Today o MyProfile (quick snapshot) o My Opinion All personalized channels (weblinks, email links, top faculty links) available on MyPage All other channels will be available via search and placed on appropriate taskbased pages WebMail (26,759 clicks) 8 | Streamlining MyUB for Faculty UBLearns MyPage (5,074 clicks) (5,994 clicks) Promoted to tabs in the new MyUB Header User has ability to set MyPage as their home page My Library Computing Research Areas targeted for selective content growth Remove underutilized content. Include content developed specifically for faculty Include content fine-grained to the users decanal area Include web links channels users can personalize Teaching (266 clicks) Remove underutilized content. Include content developed specifically for faculty advisors Include content fine-grained to the users decanal area UB News Events@UB (838 clicks) (250 clicks) Launches relevant site in a new window For Advisors (534 clicks) Area targeted for selective content growth Remove underutilized content. One stop shop for all teaching resources o My Courses o Textbooks/Course materials o Web Grading o Admin tools (Blackboard course listing) o Class Schedules o ETC resources Integrates highly utilized content on teaching from professional development page Business UB 2020 (5,478 clicks) (3,022 clicks) (522 clicks) (705 clicks) (149 clicks) Integrates only highly utilized content 9 | Streamlining MyUB for Faculty Utilizes RSS feeds from UB News, UB 2020, Buffalo News and New York Times and UB Athletic News Direct interface to UB Calendar New Slide About UB UB Life Arts & Culture Governance WNY Merges page s into Campus Living page Integrates only highly utilized content Sports & Recreation (114 clicks) (92 clicks) (91 clicks) (88 clicks) (16 clicks) (221 clicks) Remove underutilized content. UB InfoSource (2,933 clicks) No Change Infolocator Rules & Regs Help Prof Development (774 clicks) (49 clicks) (80 clicks) (239 clicks) Kill pages Integrate highly utilized content on appropriate task-based pages Search, directories, help integrated into MyUB header My Profile (New) Management tools for personal data o email accounts o contact info o employee profile Employees (New) Selective content relevant to being a UB employee Integrates highly utilized content on employee benefits/unions from professional development page 10 | Streamlining MyUB for Faculty Proposed Timetable Fall 2005: Develop recommendations Improving MyUB o Structure (Winter 2005) o Content (Winter 2005) o Interface (Summer 2006) Summer 2005: New structure and interface [Show visualization] Please direct any questions to myubfeedback@buffalo.edu or contact Rebecca Bernstein (rebecca@buffalo.edu ) or Rob Wright (rwright@buffalo.edu). 11 | Streamlining MyUB for Faculty