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ICAA5151B Team project assessment
ICAA5151B Gather Data to Identify Business Requirements
This project consists of a number of tasks which are to be completed in teams. This
project involves the identification of key information sources, the analysis of business
systems, and the identification and confirmation of business requirements through the
use of formal processes and information gathering tools. There will be a group role play
in the form of a Joint Application Design (JAD). The purpose of this JAD is for the
systems analyst and key stakeholders to identify and agree on the business
requirements for the proposed information technology system.
Objective:
Identifying business requirements is essential in order to develop information systems
which meet the business needs. This project must demonstrate that the learner can
accurately and clearly develop information gathering tools, communicate with a range of
stakeholders and analyse and document business requirements.
Resources Required: You should have access to the Internet, teaching resource notes
and appropriate texts to assist in completing this project.
Instructions: Please read Attachment A, the Assessment Scenario for Jet Ski
Enterprise. Jet Ski Enterprise was introduced in Level 4 and further changes in the
strategic direction of this business are the impetus for this project. As the analysis of
business requirements requires a collaborative approach by key stakeholders within a
business, it is important that the project tasks are carried out in a team. Each team
needs to have 5 team members.
Once all the project tasks have been completed the students must write an Individual
Report based on the findings from the project tasks (Attachment F). It may assist the
students to regularly document the project progress as the information can provide the
research required to develop the individual reports.
What is a Joint Application Design (JAD)?
This is IBM’s proprietary approach to panel interviews conducted with analysts and key
stakeholders to accomplish requirements analysis jointly.
The motivation for using JAD is to create more stakeholder/user involvement with the
new information system, to identify the needs of all stakeholders and to gain more
acceptance for the proposed system as a result of this participative approach.
The JAD participants/key stakeholders represent different areas within the business and
they all bring a different perspective to the meeting. It is important that each participant
is committed to the JAD approach and is actively involved. The JAD needs to be
scheduled when all key stakeholders can commit to attending.
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Advantages of a JAD:
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Time saving over traditional one-on-one meetings and therefore cost saving
Development occurs at a faster rate as the key stakeholders are jointly working
through the systems proposal
As the stakeholders are very involved in the new system, they are quicker to adapt
and ‘own’ the new system.
Drawbacks of JAD:
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Requires a large amount of stakeholders time
Inadequate preparation for the JAD may lead to frustration at the session as the
objectives have not been clearly defined prior to the session
Role Play: The students in each team are to role play this JAD.
JAD Purpose:
Stakeholders and the Systems Analyst are to identify business
requirements
The JAD requires completing 1) a series of tasks including the identification of
information sources 2) planning for the JAD 3) undertaking the JAD 4) analysing the
findings from the JAD.
In each group, the team members will act out the role of key stakeholders from Jet Ski
Enterprise. The following are the key stakeholders/participants who need to attend the
Joint Application Design:
Ms Jones – Consultant Systems Analyst
Mr Walmsley - Finance Director
Mr Byrne, IT director
Ms Flynn, Sales & Marketing Director
Mr Keyes, Multimedia production Manager
The teacher will act in the role of the CEO of Jet Ski Enterprise, Mrs Johnson.
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ICAA5151A Gather Data to Identify Business Requirements
Task 1: Complete the following questions:
1. Explain the difference between a public company, a Pty Ltd company and a
partnership
2. What is the main business function of Jet Ski Enterprise?
3. What is the existing business problem at Jet Ski Enterprise?
4. Identify the different sources of information within the current Jet Ski Enterprise
system. What are typical organisational documents which Jet Ski would use?
5. What is the benefit for Jet Ski Enterprise in implementing Ecommerce?
6. What is the role of the Systems Analyst in Systems development?
7. Why is it important for the systems analyst to have an understanding of the current
information system at Jet Ski Enterprise before redesigning the system?
8. Explain what the SDLC is and how Phase 1 of this methodology can assist the
systems analyst in addressing Jet Ski Enterprise’s business requirements
9. What information gathering methods could be used to investigate Jet Ski’s business
requirements and why would you select these methods?
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Task 2: The role of key stakeholders in Jet Ski Enterprises System Development
Project:
In order to analyse Mrs Johnson’s long term strategic proposal, it is necessary for the
key stakeholders to be involved in the systems development project. These staff will be
directly affected by the project Please identify the role of the following stakeholders in
the development project (the role of the CEO has been supplied)
Table explaining the role of the stakeholder in the systems development project
Shareholder
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Mrs Johnson, CEO of Jet Ski
Enterprise
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Consultant Systems Analyst
Mr Walmsley, Finance Director
Mr Byrne, IT Director
Ms Flynn, Sales and Marketing
Director
Mr Keyes Multimedia Production
Manager
Mrs Roberts, Event Manager
(not required to attend JAD but
needs to provide Event
information to the sessions and
receive updates from JAD
meetings)
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Role In the Project
Approves the final sign off of all system requirements
documentation, vendor selection and the
changeover, once the system has been developed,
from a test to a production environment
Monitors the progress of the project and ensures that
milestones are reached on time and within budget
Ensures that the development is progressing in line
with the strategic plan for Jet Ski Enterprise
Receives the output from all Joint Application Design
Sessions (JAD) and oversees these sessions without
attending each session
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Task 3: Role Play of Joint Application Design Session (No. 1) at Jet Ski
Enterprise. Purpose: To Identify Business Requirements
Preparation for JAD: Please make sure that you are adequately prepared for JAD by
completing the following:
1. Prepare an interview plan and complete the template for the interview plan
(Appendix A).
 Ensure that Jet Ski’s quality assurance procedures are adhered to and include
open, closed and probing questions in the interview plan
From this interview plan, prepare and distribute an agenda to each participant
Notify all participants in the group about the JAD
The systems analyst needs to bring the interview plan to the JAD session.
Refer to Task 2 (identifying the stakeholders and their roles), Assessment A, Jet Ski
Enterprise, internet research and supporting business documentation to assist you in
completing the interview plan template.
4. Identify the vision, strategic mission, and/or business objectives of Jet Ski Enterprise
– also research the internet for other business documentation e.g annual reports
2.
3.
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During JAD:
The team needs to refer to (1) the interview plan (2) Jet Ski Enterprise business
documentation (assessment A) 3) research findings form Task 1 (4) other supporting
business documentation such as annual reports to assist in the role play for JAD
session no 1:
Role of the Analyst in JAD:
5. State the objectives of the JAD session
6. Ask appropriate questions from the Interview Plan
7. Confirm business critical factors relating to the current and future direction of Jet Ski
Enterprise
8. Monitor and document the progress of the JAD (take professional minutes of this
meeting (Appendix D)
Role of the Key stakeholders in JAD:
9. Explain your role within Jet Ski Enterprise
10. Explain how you use the current information system at Jet Ski and the strengths of
this current information system
11. Identify the problems in the current information system
12. Identify your business requirements from the proposed information system
13. Discuss how the new information system will impact upon your area and how it will
benefit your area
14. Identify possible problems for your area which will arise from this systems
development
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The team needs to determine what the overall requirements are for the proposed
system taking into account each stakeholder’s requirements and the CEO’s strategic
vision for Jet Ski Enterprise. Discuss what the impact of Ecommerce and Wireless
Networking will have on Jet Ski Enterprise. It is important that the team satisfactorily
negotiates and resolves conflicts and that a consensus is reached for the requirements
for the proposed system. The analyst will give expert opinion on any disproportionate
costs for the proposed solutions during the JAD. The analyst will discuss this with Mr
Walmsley to ensure that the proposed system is financially viable and within budget.
After JAD:
15. Review the documentation brought to the JAD and document the results of the JAD
(refer to the analyst’s minutes)
16. Examine and prioritise the requirements identified at JAD
17. Describe the system boundary and project scope
18. Identify the constraints which could impact upon this system development
19. Reach a consensus on the information system requirements of Jet Ski Enterprise
and agree a project charter for this system development project
Project Charter for Jet Ski Enterprise
Project name
Project Description
Project Manager: Ms Jones, Systems Analyst
Project Sponsor Mrs Johnson, CEO
Proposed System
Requirements
Project Duration
Estimated Project Cost
Mrs Johnson Signature
Ms Jones Signature
Mr Walmsley Signature
Mr Byrne’s Signature
Ms Flynn’s Signature
Mr Keyes’s Signature
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23. Collate all of the above information into a requirements document and submit this to
the CEO for approval.
24. Confirm the system requirements with the Project Sponsor, Mrs Johnson, CEO of Jet
Ski Enterprise (the teacher).
 Mrs Johnson will review the requirements documentation and sign-off the
documentation if it reaches the required standard. The approval sign-off form is
in Appendix B
Task 4: Review the performance of team members
Complete a Peer Evaluation form for each team member (Appendix C)
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Appendix A:
Please Complete the Interview Plan Template for Each JAD Session
Interview Plan Template for Jet Ski Enterprise Joint Application Design
Steps In Planning the Interview
Students to complete this column:
1 Research: Read Background Material; Summarise the most important information
about the system development proposal:
Read the assessment Jet Ski Enterprise.
Three of the main proposals are
Ecommerce, Wireless Networking and ERP
– Research these systems. Research the
internet to find out about these systems
and bring this documentation to the JAD.
2 Establish the Interview Objectives
Interview/JAD Objectives:
Determine what the group need to achieve
at the Joint Application Design Session
Objective 1
Objective 2
Objective 3
3 Decide who should attend the JAD.
Note the key stakeholders nominated by
Mrs Johnson need to attend the JAD
session.
4 Notify all stakeholders about when the
JAD will occur
Objective 4
JAD Participants:
Time of JAD:
Date of JAD:
Venue:
Resources Required:
5 Decide on question types and
structure
 Question type: open, closed, probing
 Structure: pyramid structure, funnel
structure or diamond shaped structure
(which is a combination of pyramid and
funnel)
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List relevant questions here:
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Appendix B
Approval/Sign-Off Form
Jet Ski Enterprise
Please sign below if you approve the recommendations/documentation proposals
Project
Sponsor
Signature:
Project Sponsor
(Print name)
Systems
Analyst
Signature:
Systems
Analyst (Print
name)
Date:
___/___/___
(Note: Include a bibliography of sources for the project)
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Appendix C Peer Group Evaluation Form for Jet Ski Enterprise
Instructions: Please complete this form. Part 1 must be completed by each student in the group and it
must clearly identify the student’s contribution to the group project.
Student Name:
Part 1: Describe the contribution which you have made to this project – clearly identify what tasks you
helped to complete and what research you undertook
Identify each of the team members and estimate each member’s contribution to the Project:
Describe member’s contribution – tasks completed,
research undertaken, team communication skills etc
Names of group members
1.
2.
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4.
5.
Part 2
Assessment
Teacher Use Only
/
Student Mark
/
Event Mark
Comments
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Appendix D Minutes of JAD
Jet Ski Enterprise
Date:
Time:
Location:
Chairperson:
Documents tabled:
Present:
Apologies:
Agenda Item
Key Points
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By Whom
Due Date Communication
Strategy
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Resources / References
Physical resources
Ideally assessment should take place in the workplace. For a range of reasons
this is not always possible, therefore it is essential that assessment is conducted
in an environment which reflects industry practices with access to suitable
resources and equipment this involves:
 computer laboratory with standard software
 internet access (with specific access to relevant educational sites)
 a simulated technical business environment (if work placement is not
available)
 standard Audio visual equipment
The Teacher/trainer should have access to:
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a simulated environment or workshop (if available) or
a standard class room environment
a computer lab with required specifications and relevant software
standard audio visual equipment
library facilities
Text books
A useful bookshop website is: http://www.tertiarypress.com.au
Burgeron, B. P., Blander, J. M. 2002, Business Expectations: Are You Using
Your Technology to Its Fullest, John Wiley & Sons, ISBN: 0471208345
Burlton, R. 2001, Business Process Management: Profiting From Process, Sams,
ISBN: 0672320630
Courage, C., Baxter, K. 2004, Understanding Your Users, First Edition: A
Practical Guide to User Requirements Methods, Tools, and Techniques, Morgan
Kaufmann, ISBN: 1558609350
Hay, D.C. 2002, Requirements Analysis: From Business Views to Architecture,
Prentice Hall PTR; ISBN: 0130282286
Kendall, J, Kendall, K, Systems Analysis and Design, 7th edition, Prentice Hall,
IBSN: 10:0-13224085-8
Olekalns, The IT Professional: You, the Client and the Project, Tertiary Press,
ISBN: 0780864586391 (available from http://www.tertiarypress.com.au)
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Robertson, S., Robertson, J. 1999, Mastering the Requirements Process,
Addison-Wesley Professional, ISBN: 0201360462
Young, R. R. 2001, Effective Requirements Practices, Addison-Wesley
Professional, ISBN: 0201709120
Online resources:
Web search engines such as:
 http://www.google.com
 http://www.yahoo.com.au
 http://www.lycos.com
 http://www.webwombat.com.au
 http://www.excite.com.au
TAFE Resources at http://esd.tafensw.edu.au/2385/itcommon/tpres.htm
http://www.answers.com/
http://aolsearch.aol.com/aol/advanced
http://techrepublic.com
Windows IT Library http://www.windowsitlibrary.com
http://www.pcguide.com/
Web search engines such as:
www.google.com www.yahoo.com.au www.lycos.com
www.webwombat.com.au www.excite.com.au
Tech Republic - this is comprehensive source of information on computer related
technical issues: http://techrepublic.com
Windows IT Library http://www.windowsitlibrary.com
https://www.skillsonline.net.au/ For more information, contact SkillsOnline,
telephone: (02) 9244 5073, fax: (02) 9266 8549, email:
skillsonline@det.nsw.edu.au .
A good example of a recommendation report which has much in common with a
feasibility report can be found at:
http://www.io.com/~hcexres/tcm1603/acchtml/recomx2a_non.html - this links to
more up to date website (www.io.com/~hcexres/textbook)
Tutorial: Functional Specs
http://www.mojofat.com/tutorial/index.html
Sample of student report. Could be used in class discussion for students to
critique. http://emhain.wit.ie/~p01csd19/index.h
User requirements
http://www.internettg.org/newsletter/june98/user_requirements.html
http://builder.com.com/5100-6315_14-5054103.html (defaults to tech republic)
http://www.idinews.com/life-cycle/requirements.html
Example of user requirements www.e.govt.nz
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