Chapter 81 DISBURSEMENT OF RESTITUTION FUNDS TO VICTIMS Victims should be reimbursed for their losses before other costs are paid (Rubin, 1997), and efficient and timely distribution of restitution payments is essential if victims are to be returned, as nearly as possible, to their precrime condition. A justice system that operates on principles of restorative justice focuses on the needs of victims and repairing the harm caused by the criminal offense. PROMISING PRACTICES FOR DISBURSING RESTITUTION Based on the responses to the survey and literature reviews, the following are promising practices for disbursement of restitution. Similar information has been presented in previous chapters regarding monitoring and enforcement and collection of restitution. Where practices or examples overlap, information in earlier chapters is referenced. · The restitution program designates a specific agency(ies) and assigns trained individuals within the agency to disburse restitution payments. This is clearly communicated to victims, offenders, and other stakeholders in the justice system and the community. · The restitution program has procedures in place for maintaining contact with victims to: inform them of the case disposition (e.g., restitution amount ordered); advise them of arrangements for the offender to pay restitution (e.g., lump sum, regular payments); explain whom to contact with questions or concerns; communicate when and how disbursements will be made; and update records regarding victims’ addresses and other information related to restitution. 1 Author: Ann Crowe 201 · Disbursement of restitution takes first priority over disbursement of other funds collected from offenders. · The restitution disbursement agency/staff use accepted accounting standards for processing restitution payments. · Victims receive information about other courses of action they may pursue, such as civil remedies, for their losses and/or other victim compensation programs. · Available funds are used to pay restitution owed to victims whose claims have previously been unsatisfied because of failure of the offender in their case to complete his/her restitution obligation. · Efforts are made to locate “lost” victims for disbursement of restitution. AGENCIES AND STAFF RESPONSIBLE FOR DISBURSING RESTITUTION As shown in Figure 8a, respondents to the survey indicated that in nearly half (46%) of the programs, restitution was distributed by the court clerk. However, more than one-third (36%) said disbursements were through the adult probation agency and slightly more than one-fourth (26%) were handled by juvenile probation agencies. (Percentages of agencies disbursing restitution total more than 100% because, in some jurisdictions, more than one agency performed this task.) Besides the agencies shown in Figure 8a, respondents reported the following types of agencies that disburse restitution payments to victims: · Collections/Revenue Agencies (9 responses), · Diversion or Pretrial Programs (7 responses), · Juvenile or Family Courts (2 responses), · Private and/or Nonprofit Agencies (2 responses), · Restitution Center (1 response), and · Criminal Records Department (1 response). 202 As with previously discussed aspects of restitution management, staff who handle disbursements should be trained for these duties. They not only need to handle the fiscal management aspects of their job effectively, but they also need to understand and deal empathetically with victims who may contact them regarding payments. The effects of victimization and appropriate ways of responding to victims should be included in training programs for those who disburse funds. CONTACT WITH VICTIMS Victims need to know the disposition of the case and the arrangements made for restitution payment, such as the total amount ordered, how the offender will pay, if not in a lump sum, and when and how disbursements are made. Those supervising the offender and monitoring restitution payments should inform victims of their role and how victims can keep in touch if questions or problems arise. Figure 8b shows the agencies that are most likely to have post-sentencing communication with victims based on the results of the survey undertaken for this project. (Percentages total more than 100% because multiple agencies report handling these responsibilities in some jurisdictions.) Adult and juvenile probation agencies, victim/witness, prosecution, and adult parole are the agencies most likely to communicate with victims. 203 Several other types of agencies not shown in Figure 8b were listed by respondents as having responsibility for postsentencing contact with victims, including: · Collections agencies (5 responses), · Victims compensation programs (3 responses), · Diversion programs (2 responses), · Paroling authority (1 response), · Domestic Violence Shelter (1 response), and · Nonprofit agency (1 response). Exhibit 8a provides an example of an agency’s policy and procedures that illustrate specific attention to communication with victims. Santa Barbara Adult Manual County,–California Financial Probation ProceduresDepartment The supervision officer must notify victims about any Court hearings which might impact the collection of restitution, particularly those involving modification of restitution amount or payment. The supervision officer must also notify victims of any change to probationer’s status, i.e. death, revocation, commitment, etc., which affects the stoppage of restitution payments. Communication with victims about the payment of restitution should be designed to fit the agency’s and the victim’s needs. Ideally, both verbal and written communication should be provided, although with large caseloads, verbal communication with every victim may not be possible. However, some contact with victims might be conducted by volunteers, and agencies such as probation and parole might explore collaborative efforts with victim/witness programs. At minimum, victims should receive written information they can keep and refer to at a later time. Some key issues to address in verbal and written communications with victims include: · Case name and number; · Sentence or diversion agreement and what the sentence or diversion agreement means in understandable language; · Amount of restitution ordered; 204 · How the offender is ordered to pay restitution (e.g., lump sum, regular payments); · To whom the offender is ordered to pay restitution (e.g., Court Clerk, Probation Department); · When and how the money will be disbursed to the victim; · Whom to contact with questions; · How to report a change of address for the victim and the importance of doing so; and · Other options victims may pursue, such as civil remedies. At any time a change occurs, procedures should be in place to notify the victim. Such changes might include an alteration in the amount of restitution or the payment schedule, steps being taken if the offender is in arrears with restitution payments, the offender’s leaving or entering a custody facility, and changes in program personnel who will be handling the victim’s case. PRIORITY OF DISBURSEMENT As with collection and crediting of restitution payments, distributing them to victims also should take precedence over other payments. Ranking of payments may be determined by legislation or agency policy. Iowa and Wisconsin have mandated the priority of restitution payments in public laws, as shown in Exhibits 8b and 8c. Similarly, the Utah Department of Corrections has established priorities for payments in its Adult Probation and Parole Manual, as show in Exhibit 8d. Iowa Statutes 205 Chapter 910 - Restitution 910.2 Restitution or community service to be ordered by sentencing court. In all criminal cases in which there is a plea of guilty, verdict of guilty, or special verdict upon which a judgment of conviction is rendered, the sentencing court shall order that restitution be made by each offender to the victims of the offender’s criminal activities, to the clerk of court for fines, penalties, surcharges, and to the extent that the offender is reasonably able to pay, for crime victim assistance reimbursement, court costs, court-appointed attorney’s fees, or the expense of a public defender when applicable, or contribution to a local anticrime organization. However, victims shall be paid in full before fines, penalties, and surcharges, crime victim compensation program reimbursement, court costs, court-appointed attorney’s fees, the expenses of a public defender, or contribution to a local anticrime organization are paid. In structuring a plan of restitution, the court shall provide for payments in the following order of priority: victim, [italics added] fines, penalties, and surcharges, crime victim compensation program reimbursement, court costs, court-appointed attorney’s fees, or the expense of a public defender, and contribution to a local anticrime organization. Adult Utah Probation Department and Parole of Corrections Manual CCr06/03.01 C. If not specified, distribution priority will be: Wisconsin Register 1. restitution [italics added]; 2. supervision fees or community correctional center service fees; 3. offender loans; 4. public defender fees (recoupment fees); 5. Court- or Board-ordered fines and fees; and/or Financial Obligations (s. DOC 328.07, Wis. Adm. Code) 6. other obligations. (4) The department [of corrections] cashier shall disburse money paid by a probationer as soon as possible after it is received, but need not make a disbursement of less than $10 unless it is for a final payment. .... (6) The department cashier shall disburse payments made by the probationer in the following order: (a) Payment of restitution, and interest on restitution if applicable [italics added]. (b) Payment of fines and related payments in the order specified. . . (c) Payment of court costs. (d) Payment of attorney fees. ACCOUNTING STANDARDS FOR RESTITUTION PAYMENTS Accounting practices for receiving payments were discussed in the previous chapter. Accounting standards for disbursement of payments should be integrated with collection 206 practices, and they are treated separately in this document only for purposes of discussion and conceptual clarity. Again, rather than highlighting specific programs, several documents were reviewed and information is combined to offer a comprehensive description of accounting standards for disbursement.2 The following practices are recommended based on this review. Internal Controls As with receipts, disbursements must be managed so the possibility of mishandling or fraud is minimized or eliminated. This can be facilitated by the separation of staff duties for disbursement of funds, handling checks or other payment instruments appropriately, and maintaining an audit trail of payment transactions. Separation of Staff Duties for Disbursement of Restitution Funds Several tasks are involved in making restitution payments to victims including preparing checks, recording the payments, logging returned checks, and researching the addresses of victims with whom contact has been lost. To the extent possible, each of these tasks, as well as reconciling bank statements with cashed checks, should be handled by different personnel. This separation of duties among staff makes it much more difficult for an individual staff member to misdirect funds. Not only should duties be distributed among staff, but a system of checks and balances, with staff checking others’ work also is advisable for avoiding mistakes as well as possible dishonesty. Every decision about the operation of the program should be made with the goal of ensuring that victims receive the maximum reimbursement possible for their losses at the hands of criminal offenders. 2 The source documents for the information provided in this section include: Louisiana Department of Public Safety and Corrections, Division of Probation. (1997). Memo to Gloria Horton-Whiten, District Manager from Morris E. Easley, Jr., Probation and Parole Director; Louisiana Department of Public Safety and Corrections, Division of Probation and Parole. (1993). Policy and Procedure Memorandum #10; Maryland Division of Parole and Probation. (n.d.). Policy and Related Documents for the Collection of Restitution; New York State Division of Probation. (1984). Legal and General Guidelines; State of New York, Office of the State Comptroller. (1973). Accounting Procedures for Probation Departments; Tompkins County, New York Probation Department (1996). Policy and Procedure (Collections); U. S. District Court (Utah) Tenth Circuit Internal Controls Committee. (1997). Fines and Restitution Procedural Model (draft). 207 Safeguard Checks and Other Payment Instruments All checks used for disbursing funds to victims should be prenumbered and printed on paper that makes counterfeiting difficult. Checks should be issued only in numerical order, and any unused checks should be kept in a secure place. If a check is voided for some reason and a replacement check is issued, the numbers of the two checks should be cross referenced. The replacement check might be issued with a notation such as, “Replacement for check number 555.” Audit Trail Records should be maintained of all disbursement activities so that payment transactions can be traced easily. This should include, at minimum, a cash disbursement journal including the date, payee, check number, case number, and amount of the check. An account ledger for each individual victim also should be maintained, and each payment should be credited to it. It should include the date, check number, and amount of the check. Disbursements Throughout the restitution process, from a first complaint to law enforcement through the supervision of offenders owing restitution, procedures should be in place for obtaining and updating information about victims. To distribute payments to victims efficiently, the program must have a current name and address, and the court or paroling authority must furnish accurate information about the amount of restitution ordered and payment requirements (e.g., lump sum, monthly payments). A frequently cited complication for disbursing restitution is losing track of victims’ whereabouts. This is likely to be more problematic when there are significant time lapses before payments begin or between payments. Victims may give up on receiving payments and may make life changes without thinking to advise the agency handling restitution disbursements. Processes for finding victims with whom contact has been broken will be discussed later in this chapter, but at every contact with victims it is advisable to confirm the person’s address and phone number; a request for changes in name or address could be included 208 routinely with every check to help remind victims of the importance of keeping this information current. Several important decisions must be made by the agency handling restitution payments including the types of payment instruments that will be used, the frequency of payments, and the amount of payments. Each of these is discussed briefly. Types of Payment Instruments In the previous chapter on collection of restitution, acceptable types of payment instruments were discussed. Usually, payments are limited to those that ensure the money is collectible, such as cash, money orders, or cashier’s checks. However, other options, such as credit/debit cards and personal checks were discussed as well. There also are options for the way payments are made to victims. In most cases, agencies want offenders to make payments to the agency rather than directly to the victim so collections can be documented. The most common method of disbursing restitution to victims is to collect the money from the offender, deposit it in an agency account, and then write a check to the victim from that account. However, another option that is used by some agencies is to have the offender make the payment with a money order. This is given to the agency handling disbursements, and staff record it as they would any other payment. Instead of depositing the money order and writing a check to the victim, the money order is sent directly to the victim. If this method is used, agency staff must be sure to post each payment by the offender, issue a receipt to the offender, copy the money orders and correspondence to victims, and log each disbursement. Careful documentation is even more important with this method because the agency will not have canceled checks to verify the victim received the payment. Occasionally, offenders will make payments directly to victims with cash, checks, or money orders. Usually, this is discouraged because the supervising agency is not able to document payments and must count on the offender and victim to inform staff of the payments. Without the brokerage of the agency, there is more possibility for mistakes or disagreements concerning the status of accounts and the accuracy of records. Disbursement Schedule 209 A regular schedule of disbursements should be established, and it should focus on distributing restitution funds to victims as quickly as possible after receipt. If offenders pay with personal checks, the agency will need to wait long enough to be sure the check has cleared the bank before issuing payment to the victim. However, with money orders, cash, cashier’s checks and similar types of guaranteed payment instruments, the money is available as soon as it is processed by the collecting agency. Payment schedules may be established in at least two ways. The one that is probably the most common is to disburse to victims at regular intervals – usually either weekly or monthly -the amount the offender has paid. The other is to distribute payments to victims when the amount collected reaches a certain figure. For example, the victim might be paid anytime the amount of money received on his or her behalf reaches $10.00 or more. Whichever process is used, it should be explained to the victim so he or she will know what to expect. Communication with Victims It is helpful to let victims know their account balance with each payment. With computerized programs, or even with manual systems, the check stub or attached correspondence should indicate the balance owed prior to the current payment, amount of the present payment, and the balance owed after this payment. In the event too much money is sent to the victim in error, the agency must request reimbursement. Instructions as to how to return or handle the overdisbursement should be sent to the victim. Unclaimed Funds Occasionally, checks will be returned as undeliverable. The agency should have procedures in place for handling unclaimed funds. Generally, returned checks should be posted as such to the victim’s account. A policy should be adopted, also, in the event checks are not returned but are not cashed. After a prescribed period (e.g., six months) stop-payment orders should be placed on the checks. 210 Lost or Stolen Checks The agency should have a policy regarding the handling of lost or stolen checks sent to victims. A stop-payment order should be issued when a lost or stolen check is reported. Additionally, the agency should adopt procedures regarding reissuing such checks. For example, will the check be written immediately or only during the regular cycle of payments? Will the victim have to pay any bank related charges for stopping payment or reissuing a check? Records and Reports Bank Statements Bank statements should be reconciled monthly, and checks that have been cashed by victims should be filed numerically with the bank statements. These can easily be crossreferenced with a particular victim’s account if necessary for documentation. Closed Accounts When a restitution account has been paid in full and all the money has been disbursed to victims, photocopies of the offender’s and victim’s accounts should be made and placed in both the offender’s and victim’s files in the respective agencies that maintain these. The original records should be maintained by the staff who perform the accounting functions. Similarly, if an offender’s case is closed but restitution payments are incomplete, a letter should be sent to the victim explaining the situation and advising him or her of alternatives that can be pursued (e.g., filing a civil action). Copies of this correspondence should be placed in both the offender’s and victim’s files. Reports Monthly and annual reports of receipts from offenders and payments to victims should be prepared. These should be compared to ordered amounts of restitution, both for individual cases and for the program as a whole. 211 OPTIONS FOR VICTIMS Throughout the restitution process, victims should be advised of all their options. For some victims, waiting for payments to be made by offenders over time imposes a hardship when they must immediately obtain and pay for medical care, repairs, merchandise, and other services. Compensation Funds The survey respondents were asked if their jurisdiction offered financial assistance in the event of nonpayment of restitution. Figure 8c shows the responses. Slightly more than half of those responding said they did not offer other assistance, about 40 percent did provide financial help, and nearly ten percent of respondents were unsure. All states have a Victim’s Compensation Fund, and some states and localities have other similar funds. These often can be used to provide immediate financial assistance to victims of crime. Throughout the restorative process – from the first contact with law enforcement until victims have received full compensation – information about the availability of such funds should be provided to victims. However, often there are restrictions on eligibility for such funds. In some cases only victims of certain types of crimes are eligible; in other cases, a financial means test determines eligibility. As addressed in Chapter 6, when victims receive immediate compensation, offenders still should be held responsible for restitution, and the amounts they pay should be used to reimburse the compensation fund. Besides State Victims’ Compensation funds, some respondents indicated there are other special funds that have been created to assist victims, and in many cases these are financed by offender fines, surcharges, and special fees, as discussed in Chapter 6. 212 Civil Actions Another option for victims is filing civil action against the offender for the damages incurred, and converting criminal orders of restitution into civil judgments was discussed briefly in Chapter 5. State laws vary on how this may be done, and victims need accurate information and assistance if they pursue this process. Some states have passed legislation that automatically makes a judgment for restitution a civil order as well. Therefore, if the offender defaults on payments of restitution, mechanisms are in place to seek remuneration through civil court proceedings. This may allow the State to seize property, garnish wages, intercept lottery winnings and income tax refunds, and conduct other collection procedures. In the survey reported in this document, respondents were asked: · whether or not a civil judgment is entered at the same time the criminal order for restitution is imposed; and · whether or not information about civil remedies is routinely provided to victims. Figure 8d shows the responses to these questions. 213 When asked who had responsibility for initiating the entry of a civil judgment at the time of the criminal order, 18 percent of respondents to the survey answered that court clerks are responsible, and two percent indicated the victim is responsible. However, a significant number of respondents also reported the following officials or agencies were responsible: · Prosecutor or District Attorney (16 responses), · Court/Judge (3 responses), · Probation (1 response), · Victim’s services (1 response), or · Financial Litigation Unit (1 response). Fifty-three percent of respondents indicated that victims were routinely provided with information about civil remedies. The members of the criminal and juvenile justice systems who provided that information to victims, and the frequency with which they do so are shown in Figure 8e. 214 Besides those listed in Figure 8e, respondents to the survey indicated victims are sometimes provided information about civil remedies by Victim Compensation Programs, Parole Boards, Diversion or Pretrial Intervention Programs, and by Volunteers. LOCATING VICTIMS WITH WHOM CONTACT HAS BEEN LOST It is not uncommon to lose contact with victims who are owed restitution. This happens for a variety of reasons. For some, the initial information gathered may have been incorrect, and they cannot be reached for follow up. For others, the victimization experience may have been so traumatic that they purposely sever contact with the offender and the justice system. However, contact may be lost with many victims who initially are known and involved in the restitution process because of life changes they experience. This especially can happen when restitution payments are delayed for significant periods and victims go on with their lives as best they can. If an offender has been unable to earn money for restitution or has been imprisoned for a substantial time, the victim may simply give up on ever receiving the amount due him or her. Sometimes these victims are simply written off by the system and any money collected is diverted to other situations. However, a few jurisdictions have begun to search proactively for victims with whom contact has been lost to pay them restitution that has been collected on their behalf. The Tompkins County, New York Probation Department includes procedures for locating these victims in its policies and procedures document as shown in Exhibit 8e. Tompkins Policy County, and Procedure New York–Probation Collections Department In the event a victim cannot be located, the funds shall remain on the account for a period of one year past closure of the account. During that year, the Senior Account Clerk Typist shall attempt to locate the victim by reviewing the contents of the file for clues, contacting various local agencies as appropriate (District Attorney’s office, sentencing court, colleges, or organizations who had contact with the victim). After exhausting these avenues, the Senior Account Clerk Typist shall distribute a press release to daily papers in Ithaca, Cortland, and Elmira, announcing that funds are available for unfound victims, and requesting that they contact her. If no contact can be made within two months following the press release, the funds shall be transferred to the undisbursed fund account and distributed to unsatisfied victims. . . 215 Another jurisdiction that actively seeks victims with whom contact has been lost is Tarrant County, Texas. The Community Supervision and Corrections Department (adult probation) uses various methods for locating high-risk probationers who abscond, and they decided to use the same aggressive approach for locating victims to whom restitution was owed and who could not be located. With one probation officer spending a few hours per week, and later with a grant that provided one officer full-time and one clerical worker as well as some operating funds, they began looking for victims with whom they had lost contact. With the assistance of a computer service data base, searches are conducted of marriage licenses, drivers licenses, vehicle registrations, city utilities records, and telephone directories, among other sources. The searches are nationwide, and the probation agency pays a maximum of $10.00 per search only if the victim is located. The program has been very successful and by Fall of 1999 had returned almost $400,000 to 640 victims who would not otherwise have received their restitution. The following story, told by a Tarrant County victim, illustrates how effective the Department’s efforts have been. During the years 1976 to 1986 my wife and I owned and operated a small chain of religious gift shops in malls in the Fort worth area. We sold religious literature, music, and inspirational gifts. Like every other retail operation, we took our share of worthless checks. Our normal collection procedure was to send personal letters or make personal telephone calls if possible. Occasionally we would forward checks to the District Attorney’s Office for legal action. Over the course of our business operation we probably sent 30 or 40 checks to the DA. During that ten years we never received any restitution or any other communication from the DA. We had completely given up hope of ever getting any reimbursement for the lost money. One of our customers received probation for worthless check writing and was ordered to pay restitution. He made the Court-ordered payments, but in the 216 meantime our family moved to California and we failed to give our new address to the DA’s office. We also failed to give an address change to the DA a couple of years later when we returned to Texas. And later, even when I became a probation officer and became familiar with restitution issues, I never thought to check with the DA or our CSCD bookkeeping staff about the possibility of having restitution waiting for me in a court bank account. This year, to my astonishment, and almost twelve years after the last store was closed, we received a restitution check for over two hundred dollars! We received this check as a result of the terrific work being done by Michael Schwalls and the staff of the Victims Services program of Tarrant County Community Supervision and Corrections Department. Michael is a specialist in searching for correct addresses for victims that are owed money by offenders. One day last spring, as he was making the effort to sort through old lists, he found my name. About two months later my wife and I received our check. I am, of course, delighted with the results of Michael’s work. Hundreds of thousands of dollars have been returned to victims as a result of his work and the efforts of others in the program. I am very proud to work for a Department that takes such initiative in helping victims. Charles McCollum, Texas PAYMENTS TO VICTIMS WITH UNSATISFIED CLAIMS In Chapter 6, the practice of having all offenders contribute to a restitution fund -whether or not they were responsible for restitution to a specific victim -- was discussed. Another source of funding for victims with unsatisfied restitution claims is money that offenders pay for restitution, but for a variety of reasons it is not disbursed to the intended victims. 217 Usually, contact has been lost with these victims, as discussed above. Some agencies have policies for distributing these funds, as well as the monies collected from all offenders, to victims who do not receive the ordered restitution from their offender. The Tompkins County, New York Probation Department has developed the policy in Exhibit 8f. Tompkins County, New York Probation Department Policy and Procedure – Collections PROCEDURE FOR DISBURSEMENTS – UNSATISFIED VICTIMS The Senior Account Clerk Typist shall maintain an index of unsatisfied victims. Unsatisfied victims shall be defined as those victims on cases where the defendant was ordered on or after November 1, 1984, to pay restitution, and did not. The case must be closed as “other.” Victims shall be prioritized by date of order and shall be divided into three categories: Category I = individual, Category II = business or private agency, Category III = insurance company or public agency. All Category I victims shall be paid in full before Category II victims are paid. All Category I and II Victims shall be paid in full before Category III victims. All interest payments shall be added to the undisbursed fund account. Whenever the total in the account reaches $100.00, the oldest Category I victim will be considered for disbursement. The victim shall be sent a letter asking him or her to verify the address and that he or she is still eligible to receive the funds. Victims will remain eligible as long as they have not fully recouped their loss by any other means such as capital loss on their income taxes, reimbursement from insurance, or reimbursement from the Crime Victim’s Board. In the event all Category I victims are satisfied, Category II victims shall become eligible for disbursement according to the procedure listed above. However, if more Category I victims occur, they will again have precedence. In the event the funds of an unfound victim were transferred to the undisbursed account according to procedures, and that victim is later found, that victim is considered to have a “lien” on the undisbursed funds account equal to the amount transferred. Once those funds become available, that found victim shall receive payment. A special instance of this practice of paying restitution to previously unsatisfied victims comes from Lehigh County, Pennsylvania. Juvenile offenders perform community service at a 218 recycling center jointly operated by the city and county. The youth earn the equivalent of minimum wage for the hours they work, but the money is paid to victims owed restitution. Because recycling revenues were higher than expected in 1996, the surplus was used to reimburse victims of deceased offenders (Hartzell, 1996). This final poignant story about the benefit this brought to a victim underscores the importance of using creative methods to assure that victims receive restitution payments. In December of 1988, one of our juveniles ran from his foster care placement and stole a pickup truck with a jet ski in the bed, a leather jacket, and some other contents that were in the truck. The juvenile was later caught, adjudicated delinquent, and ordered to pay restitution to the owner of the vehicle in the amount of $2,207. The juvenile was in constant trouble after this incident and our department placed him in various institutions. We were never successful at collecting restitution from him. In May, 1996, the juvenile died as a victim of a shooting. Thus, all of his victims would never be reimbursed for their losses. In December, 1996, we were expecting a surplus of money (what a nice problem to have) in our recycling program. This program was created to supply us with the capital to pay for our restitution program. I came up with the idea to use a portion of our surplus to make some payments to victims of deceased defendants since there was almost no chance that these people would ever see their money. In all, we were able to pay over $18,000 to 23 victims. One of the victims chosen to be paid was Kevin Ringstaff, the victim of the juvenile noted above. In March, 1997, Mr. Ringstaff received a check in the full amount of restitution owed to him, $2,207. Soon thereafter, I received a phone call from the victim’s mother, Mrs. Ruth Ringstaff. She called to express their gratitude for the money that they had given up hope of receiving. She went on to tell me of the wonderful timing of receiving this money. Her son suffers from Charcot-Marie-Tooth disease, a 219 progressive muscular atrophy of the legs. He requires special boots to assist and support him and they did not know where they would get the money to pay for the boots. They were able to use the money to pay for the boots and the purchase of other supplies he needed for a new job that he was just starting. Tom Ganser, Juvenile Probation Supervisor, Pennsylvania 220