Document: ISO/PC 283/N 28 71 Our ref Secretariat of ISO/PC 283 Date: 22 October 2013 To the Members of ISO/PC 283 Occupational health and safety management systems – Requirements Comments received on document ISO/PC 283/N21 Draft "Design Specification" for the development of the ISO OH&S MS standard with agreed decisions Please find the comments from N28 and N40 below. These were reviewed at the Open Forum session held on 22 October 2013, and decisions agreed against each comment, as indicated in the 3rd column. Yours sincerely Charles Corrie For the BSI Secretariat of ISO/PC 283 charles.corrie@bsigroup.com 1 ISO/PC283/N71 Template for comments and secretariat observations MB/ NC1 Line number Clause/ Subclause (e.g. 17) (e.g. 3.1) Paragraph/ Figure/ Table/ (e.g. Table 1) Type of comment2 Document: ISO/PC 283/N 71 Date: 2013-09-18 Comments Project: ISO OH&S MS Proposed change Observations of the secretariat General Comments AR General a) Comments on the draft b) Recommendations It should be written as a requirements document. For example: “The new standard shall…” Reformat sections 2 and 4 under the shape of requirements (“The standard shall….”). Only sections 2 and 4 contain requirements. The other sections provide general and historical information on the new standard that not necessarily is needed for the verification process. Include that the standard shall be auditable and be translatable. Move sections 3, 5 and 6 to the annexes section of the document. Not accepted CO General We agree on the design specification Noted ILO General ILO is offering the following comments, based on our responsibilities set out in the Agreement between ISO and ILO, seeking to ensure that ISO standards are consistent with international labour standards. The purpose of the Agreement is to align the private industry minimum with the public minimum thresholds agreed by the 185 ILO Member States for their use, which significantly influence the national law and regulations on OSH shaping how companies approach OSH in a given country. This coherence with the public policy international standard will help users of the ISO standard, and likely assist in recognition and take up of the ISO standard. The Agreement between ISO and ILO recognizes that ILS should be treated as authoritative instruments with which the ISO standard would be consistent and which would prevail over any inconsistent industry standard, in order to ensure the success of the standard being developed. See also N22 and N 23 comments. Noted 2 ISO/PC283/N71 Specific Comments NL 1 ILO 1 Our reaction to the secretariat note in the introduction about if supporting application guidelines are needed (page 2): ‘Guidance on – broadly accepted and applied – performance indicators (lagging/trailing indicators) for occupational health and safety (including uniform definitions for incidents, accidents, illnesses, employees, contractors, ires, visitors) would give more clarity about OHS-performance and lead to better mutual understanding in OHSdiscussions and OHS-cooperation between organizations (beneficial in internationally operating companies and organizations, in international cooperation and benchmarking etc.). A non-mandatory ISO-document/guideline on performance indicators accompanying this ISO standard would be sufficient.’ 3 Noted – passed to WG1 1. Principles and general expectations for the development of the International Standard 2 Occupation health and safety management systems – Requirements ILO would suggest using the more common phrase “Occupational safety and health”, which is also used in ILO standards. It is a small change, but may facilitate acceptance and usage since it harmonizes with ILO terminology on OSH. 4 There is no fixed list of specific items or requirements to be considered in the standard. Where minimum levels of safety and health, and related methods of compliance, have already been determined by international labour standards, such requirements should be included in the list. This will help to avoid ISO standards being set lower than other important reference points for companies. 3 Noted ISO/PC283/N71 SE 1 US 1 3rd paragraph, Secretariat note ge It is preferable to keep the standard tight with its requirements, and to have the guidelines separate in the same way as OHSAS 18002. It will also be easier to recognise the approach if it is the same as for 18001/18002. Another advantage is that the development of the guidelines do not need to delay the standard itself. Ge We support the development and use of a Design Specification setting out principles and general expectations for the ISO OHSMS standard, provided it is developed in accordance with S.L.8.2.2 of Annex SL. Keep the same structure as OHSAS 18001 and 18002. Disagreed Noted We look forward to an opportunity to review and comment on a more fully developed draft document after the initial meeting of PC283. It is our expectation that this draft document will be expanded during the meeting to contain information about the standard development timeframe and overall format of the standard to be developed. Once this information is added it will be a useful guide to the participants. US 1 Ge To guide the work of PC283, it would be advisable to include the approved scope of the standard as well as the constraints placed of this standard development activity as set out in the NWIP. For example, the approval of the NWIP by the ISO Member Bodies was for the development of a type A ISO MSS. US 1 te The first sentence of the Introduction states that the Design Specification provides principles for the development of the OHSMS standard. It would be helpful to add OHSMS principles to the Design Specification to assist in the development of this standard. A possible list of OHSMS principles is set out. Agreed Consider adding following list of OHSMS principles to the Design Specification: Worker Health and Safety Principles 1. Health and Safety Focus Worker health and well-being is an important organizational resource to be protected through the prevention of injury and ill health. 2. Leadership Commitment Top management needs to provide the 4 ISO/PC283/N71 Agree to include principles leadership and resources necessary to instill a culture through all levels of the organization focused on identifying, reducing and managing OHS risks and improving OH&S performance on a proactive basis 3. Worker Engagement Workers need to have the information, opportunities and accountability necessary for them to actively participate in ensuring their own safety 4. Factual Approach to Risk Assessment The recognition of hazards and assessment of associated risks should, to the extent feasible, be based on the analysis of factual information 5. Prevention Instead of Reaction Establishing systematic processes and appropriate metrics to proactively identify and address OH&S risks is more effective than waiting until after an incident has occurred to react 7. Supply Chain Accountability Organizations need to act ethically when transferring OH&S risks to others in their supply chain 8. Interested Party Communication 5 1. Occupational health and safety focus 2. Leadership Commitment 3. Worker Participation 4. Risk assessment 5. Hierarchy of controls 6. Proactive approach 7. Supply chain management 8. Management of internal and external communication Prioritization of Controls Workplace equipment , processes and facilities should be designed for safety. Hazards should be controlled using process, equipment and facility controls before administrative controls and personal protective equipment are utilized 6. Principles include the following (not an exhaustive list): ISO/PC283/N71 Organizations should consider the interests and issues of relevant external interested parties in establishing and maintaining their OHSMS SE US 2 2 2nd indent ed te Adopt the general terms from ISO 31000 regarding risk management. To help those developing the standard perform their work in a timely fashion, a clear and more concise purpose statement is needed. We need to be careful about not confusing the purpose of the standard with the purpose of an OHSMS. As an example… the standard by itself will not “Enable organizations to control OH&S risks and improve OH&S performance”. However, an effective OHSMS that is skillfully designed implemented and maintained in conformance with the OHSMS standard will. Information about the intended users of the standard (e.g. bullet point 3) should be moved to the target audience section (Section 3). Information relative to the purpose of an OHSMS content of the standard was included in the OHSMS Principles. 6 Change “to control OH&S risks” to Superseded by edit “to manage OH&S risks” The overall primary purposes of this International Standard is to provide requirements for occupational health and safety management systems that will: - - Specify what is needed for the development, implementation, maintenance and improvement the essential components of an OH&S management system Can be used as auditable criteria for conducting conformity assessments of an organization’s OH&S management system. - Enable organizations to control OH&S risks and improve OH&S performance - Enable organizations of any size to integrate an effective OH&S management system with other management systems to achieve OH&S and economic objectives - Take account of the changes in OH&S practices since the last editions of OHSAS 18001, the ILO OSH Guidelines, ANSI Z10, AS/NZ 4801 and GB/T 28001, etc. were published - Reflect changes in the increasingly complex, demanding and dynamic environments in which organizations operate - Ensure the standard is adequate to provide confidence in those ISO/PC283/N71 The purpose of this International Standard is to provide requirements for occupational health and safety management systems that - Specify the essential components of an OH&S management system Enable organizations to demonstrate conformity to the requirements organizations meeting the standard’s requirements - US 2 Items listed are not purposes of the standard. Some are issues that should be taken into account in developing the standard. The following should also be taken into account in developing this International Standard: Since this is the first ISO OHSMS standard not a revision, the points regarding taking into account changes are not appropriate. The standard should enable organizations of any size, including small enterprises (SMEs) as well as large, globally diverse organizations, to utilize the standard to identity, assess and control OH&S risks and improve OH&S performance. The standard should promote the integration of an effective OH&S management system within the organization’s overall management system to achieve OH&S objectives. Other points are too vague to be requirements for this standard development process. They are not clearly achievable and/or measurable as is needed to provide a basis for verification that the final standard has meant the intent of the standard development activity. ILO 2 ILO 2 B3 Ge Enable organizations to demonstrate conformity to the requirements Agreed The ILO OSH-MS Guidelines recognize on the one hand the need for all organizations, regardless of size, to promote occupational safety and health; and on the other, the challenges faced by smaller organizations with simpler management structures, more limited resources, and less dedicated and specialized staff. Our experience—at the international and national levels, and working with employers’ organizations, which represent SMEs across a range of sectors—may be useful for helping to get the right balance in the ISO standard. We look forward to sharing this experience as part of the Project committee when issues arise which may pose particular challenges for SMEs. Noted It would be helpful to add to the top of the list the broader objective of an OSH management system: Noted, subsumed by US comment “essential characteristics” The purpose of this standard is to contribute to the protection of workers from hazards and to the elimination of work-related injuries, ill health, 7 ISO/PC283/N71 diseases, incidents and deaths (See: Guidelines on occupational safety and health management systems, ILO-OSH 2001, para. 1.1.) ILO 2 B4 It is indeed important to take account of changes in practices. However, these changes should build on, and be consistent with, existing international instruments, in particular ILS, to ensure that changes advance safety and health rather than erode established good practice. Should we have any concerns with changes in OSH practices which may not be consistent with ILS and the ILO OSH Guidelines, we will discuss them during the drafting, to ensure the ISO standard is fully in accord with ILO instruments. Noted ILO 2 B7 A key element of demonstrating conformity should include involvement of the workers including through their freely-chosen representatives, who have both rights and duties under international labour standards and the majority of national OSH legal frameworks. Noted (The ILO’s Committee of Experts on the Application of Conventions and Recommendations noted in its most recent survey of government law and practice on OSH that “Safety and Health Committee, or similar arrangements whereby appointed or elected workers’ delegates or representatives play an important role in ensuring dialogue between workers and the employer in this area, is a common feature of national OSH legislation.” See, ILO standards on occupational safety and health: Promoting a safe and healthy working environment, ILO 2009, page 66.) Demonstrating conformity may also pose particular challenges for enterprises with more limited resources, especially enterprises in developing countries where access to assistance for demonstrating conformity may be more 8 ISO/PC283/N71 difficult to obtain. The design specification should flag this concern for the drafters. US 3 ILO 3 te There are other interested parties. Add the following – - Workers, and contractors and their designated representatives who may participate in the setting of OH&S policies and practices within an organization - Those providing technical or professional assistance to an organization to assist it in reducing OH&S risks and improving OH&S Performance (for example, OH&S Professionals OH&S management system service providers, including national standards bodies and independent certification bodies,consultants responsible for assisting with implementing and assessing OH&S management systems for organizations; training organizations offering training in implementing OH&S management systems - Those charged with developing, reviewing and assessing the sustainability reports of organizations (e.g. financial reporting and rating agencies and investors) The design specification should flag for drafters that both management and workers have responsibilities concerning OSH, and should be involved in developing an OSH policy and overseeing its implementation through workplace OSH committees involving both management and worker representatives (See: ILO OSH Guidelines, 2001, sections 3.1 and 3.2. ). This guidance draws on the Occupational Safety and Health Convention, 1981 (No. 155), Article 20(e) which recognizes that co-operation between management and workers and/or their representatives within the undertaking is an “essential element” of a national policy on 9 Agreed Noted ISO/PC283/N71 promoting OSH. Another target audience is employers’ organizations who train their members in OSHMS and its underlying national and international legal frameworks, and can play a critical role in supporting SMEs to make use of the ISO standard. US ILO 4 te Although supportive of the need for compatibility and alignment between the ISO management system standards, that desire cannot supersede the obligation of PC283 to develop a clear and understandable standard that is useful for establishing, implementing and maintaining an OH&S management system. The directions to PC283 in the Design Specification need to be consistent with the directions provided by the TMB regarding the use of Annex SL text and ability to deviate from that text when justified (set out in JTCG N348 2013-08-06) The Design Specification should reference the entire Directives, rather than only selected sections, as well as pertinent ISO guides and provide information on where these documents can be accessed by members of PC 283 for their review. This will allow participants to review and understand the ISO requirements in preparation for in-person discussions of the standard. Discussion of the use of Annex SL text needs to be consistent with TMB direction. This section should re-emphasize that the standard will fully reflect and be consistent with relevant ILS and related ILO action within the meaning of the ILO-ISO MoU. 4 Note with URL to the Directives, other guides, to be added Comment withdrawn by ILO As to requirements listed: US 4 te - second bullet: “capable of being applied to the widest possible range of organizations” We suggest to add at the end “…, including in relation to access to the Standard and to conformity services and related training services, ensuring against discriminatory impact as to type or size” - for the reference to Annex B, see comments below As set out in ANSI’s comments on the NWIP, PC 283 should consider the establishment of appropriate processes and the use of technology 10 This section should include the direction that PC 283 will consider and to the maximum extent possible utilize processes ISO/PC283/N71 Accepted in principle tools to ensure meaningful and cost-effective participation by a broad range of relevant stakeholders. UK and technologies to ensure meaningful and cost-effective participation by relevant stakeholders. This may be accomplished through the use of electronic teleconferences and web-based collaboration tools. Add bullet from 2 Agreed Acount will be taken of the changes in OH&S practices since the last editions of OHSAS 18001, the ILO OSH Guidelines, ANSI Z10, AS/NZ 4801 and GB/T 28001, etc. were published + the publication of ISO31000 SE 5 SE 5 US 5. te 4th paragraph Since the publication of OHSAS 18001:2007, ISO 31000 was published in 2009. It established a generic framework for risk management. The new ISO OH&S standard needs to be aligned with ISO 31000 to reduce the number of different descriptions of risk management process. It could in the work be considered to what extent an alignment should take place. Add a new paragraph: Disagreed ed OHSAS 18001 defines incident to include accidents. Change “accidents and incidents” to “incidents” Disagreed Te Rather than stating that the PC will consider guidance in a CEN document and, thereby making it a mandatory reference document, it would be better to state what information within that document should be considered for the development process. That information would also be more appropriately placed in section 4. Delete the 4th paragraph and move appropriate information to Section 4. Secretariat: By resolution 77/2012 the ISO/TMB has added the CEN Guide to the list of “Reference documents” in the Directives “Risk management is an important part of the OH&S concept. As ISO 31000 has been published establishing a generic framework for risk management, the new ISO OH&S management system standard shall be aligned with ISO 31000.” Agreed US 5 SG Annex A Te Information and directions on liaison with others should be covered in section 6. Delete 5th paragraph and move appropriate information to section 6. Agreed We proposed that the following documents be added to Annex A – List of reference documents a) Agreed 11 Singapore Standard SS506: Part 1: 2009, Occupational Safety and Health ISO/PC283/N71 which may determine the development of the new standard (OSH) Management Requirements b) ILO System – Singapore Standard SS506: Part 2: 2009, Occupational Safety and Health (OSH) Management System – Guidelines for implementation of SS506: Part 1 This list should include the relevant ILO instruments, a list of which is found annexed to this document. Annex A + Malaysia standards + ISO 26000 + Japanes standard JISA + Indonesia Agreed [Secretariat Note: The listing is not attached. See instead document PC283/N 31] These are public instruments adopted in a transparent, representative process; and the international labour conventions are binding on states which ratify them. As such, the Guidelines and the binding Conventions hold a unique nature in relation to the industry-based voluntary standards listed and should be given deference in case of conflict with the industry standards, to ensure that the ISO OSH standard will not pose problems for users vis-à-vis international and national law. US B.1 Td Some of these points are overly prescriptive and additional flexibility is needed, while maintaining the intent expressed in the initial sentence. The two over-arching themes would appear to be 1) ensuring the requirements set out in the standard are clear and 2) ensuring the requirements are auditable (i.e. usable for conformity assessment purposes). Delete existing text and reword as follows: Bullet points relating to translation issues should be moved to B.2. Cross-referencing will be used as appropriate to enhance ease of use but care will be taken to prevent circular references Bullet points relating to liaison relations should be moved to section 5. ISO/PC 283 shall ensure that the standard is clear, concise and user-friendly. This will be accomplished by: Using understandable language that is free from cultural bias and easily translatable (see B.2 Translation issues) Consistent use of terminology will be maintained while avoiding the excessive use of jargon 12 ISO/PC283/N71 ISO/PC 283 shall ensure that the standard is clear, concise and userfriendly. This will be accomplished by: Using understandable language that is free from cultural bias and easily translatable (see B.2 Translation issues) Cross-referencing will be used as appropriate to enhance ease of use but care will be taken To the extent possible, terms that cannot be quantified are to be avoided. Sentences will be kept short for ease of reading, but not so short as to be ambiguous. The original scope and intent of the standard is to be maintained. This will be accomplished by: Writing the standard so that requirements for an OH&S management system are clear and unambiguous (i.e. can be easily audited) Clearly delineating between requirements and any explanatory guidance information Avoiding redundancy that can create inconsistencies in what is required Reducing ambiguity that would negatively impact the use of the standard for conformity assessment purposes Consider opportunities for alignment with other MMS standards, and ISO 14001 in particular, to enhance the opportunities for combined environmental and OH&S management systems and joint auditing to prevent circular references Consistent use of terminology will be maintained while avoiding the excessive use of jargon seeking to ensure consistency of the standard with internationallyrecognized public terminology, wherever possible, To the extent possible, terms that cannot be quantified are to be avoided. Sentences will be kept short for ease of reading, but not so short as to be ambiguous. The original scope and intent of the standard is to be maintained. This will be accomplished by: Writing the standard so that requirements for an OH&S management system are clear and unambiguous (i.e. can be easily audited) Clearly delineating between requirements and any explanatory guidance information Avoiding redundancy that can create 13 ISO/PC283/N71 inconsistencies in what is required Reducing ambiguity that would negatively impact the use of the standard for conformity assessment purposes Consider opportunities for alignment with other MMS standards, and ISO 14001 in particular, to enhance the opportunities for combined environmental and OH&S management systems and joint auditing ILO B.1 This Guidance should seek to ensure consistency of the standard with internationallyrecognized public terminology, wherever possible, to avoid confusing the user and facilitate uptake of the standard. Noted and agreed The standard is free from cultural bias Freedom from cultural bias is another reason to align the provisions of the ISO OSH-MS standard with ILO’s OSH-MS Guidelines and the related Conventions and Recommendations, which reflect the views of 185 member States, and their most representative employers’ and workers’ organizations. Is should be noted, however, that the ILO instruments do recognize that there may be valid differences in national laws and practice, which should be taken into consideration in developing the ISO OSH-MS standard. (For instance, the ILO OSH-MS Guidelines section 3.2.4 states: “The employer should ensure, as appropriate, the establishment and efficient functioning of a safety and health committee and the recognition of workers' safety 14 ISO/PC283/N71 and health representatives, in accordance with national laws and practice.”) ILO B.2 Where internationally recognized public terminology exists, every effort should be made to achieve consistency between the draft translations of the Standard and the translations of that terminology as adopted by the public organization overseeing the public standard. Add to end of first sentence: 207/ sc1 Reference (draft) Guide 82 on sustainability Disagreed Bela rus First of all we have to create Contents of Draft Design Specification Disagreed Where internationally recognized public terminology 1. Introduction Include in item 1 the “Background and guidance on strategic and other key issues” and reduce text 2. Target audience 3. Strategic intent and purpose The main strategic objective of development International Standard is to provide organizations with the effective institutional mechanism based on risk management to ensure the occupational health and safety of each of employees and other persons. This is an important part of the organization's management to ensure the sustainable development of the company and its continued compliance in 15 ISO/PC283/N71 the increasingly complex, demanding and dynamic operational environment. Besides, it is main reason to adopt the general terms from ISO 31000 regarding risk management and we could to use risk management to achieve other purposes not only OH&S. For example, implementation the programs OH&S. However, to calculating the level of OH&S risk should be used the definition of risk used OHSAS 18001-2007. If we advise to integrate systems of management we must to make single terminologies base. 4. Principles and general expectations for the development 5. Requirements for the development process Include in item 5 the Annex B “Guidance on drafting”. Add the requirement of methodology PDCA 6. Annex A – List of reference documents 16 ISO/PC283/N71