Referral Agencies
Legal Clinics
Toronto Region Halton Region Niagara Region Simcoe Country Region -
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Employment Services
Toronto Region Halton Region Niagara Region Simcoe Country Region -
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Employment Insurance
Toronto Region Halton Region Niagara Region Simcoe Country Region -
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Corrections
Toronto Region Halton Region Niagara Region Simcoe Country Region -
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Immigration
Toronto Region -
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Agency information was provided by Findhelp Information Services.
Legal Clinics – Toronto
Legal Aid Ontario
Office phone 416-979-1446
Toll-free
1-800-668-8258
phone
Fax
416-979-2948 Administration
Email
info@lao.on.ca
Web site
www.legalaid.on.ca
Address
Provincial Office, 375 University Ave, Ste 404, Toronto, ON, M5G 2G1
Location
Toronto Central (University Ave-Dundas St W)
(Intersection)
Area served Ontario
Languages of English ; French ; sign interpreters arranged through Canadian Hearing
service
Society and paid by Legal Aid Ontario
Eligibility
Persons with low incomes * see below for specific services
How to apply Call for information * certificate application -- no appointment needed, but
bring all documents related to case and to personal finances * proof of social
assistance required
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms * parking close to entrance
Service
Free legal information and advice * arranges for payment of lawyers through
description
Legal Aid Certificates in cases requiring legal representation * out of court
settlement conferences for some civil cases
Legal Aid Certificates -- reimburses participating lawyers for services
rendered on behalf of client * financial assessment required * only granted for
some types of legal problems, usually criminal, immigration or family law
matters * client may have to agree to repay all or part of legal fees * seniors
who collect Guaranteed Income Supplement (and do not own property) may
have lawyer reimbursed for will preparation
Advice Lawyer -- people who qualify for legal aid financially but whose
particular cases are not eligible for a certificate are able to receive some
assistance and advice, particularly in family law matters or where a person
needs help to file documents
Community Legal Clinics -- provincial office funds and sets policy for 29
independent, specialty and student legal clinics in Toronto (indexed under
LEGAL SERVICES and its subheadings) * for services beyond information
and advice, clients usually required to meet financial or case eligibility
guidelines and not be eligible for Legal Aid Certificate * formal
2
representation only available in particular areas such as tenant issues,
immigration, pensions, social assistance, Employment Insurance (EI),
workers compensation, poverty law * client may be asked to contribute
towards disbursements
Legal Aid Ontario
Certificate Application
Toronto Legal Aid Office
University Avenue
Office phone
416-598-0200
TTY phone
416-598-8867
Fax
416-598-0558
Web site
www.legalaid.on.ca
Address
375 University Ave, Ste 204, Toronto, ON, M5G 2G1
Location
Toronto Central (University Ave-Dundas St W)
(Intersection)
Contacts
Heather Robertson, Area Director
Hours
Mon-Fri 8-3:30 * also Tue evenings by appointment for persons working
full time
Area served
Ontario
Languages of
English ; French
service
Physical access Wheelchair accessible building including main entrance and barrier free
washrooms * parking close to entrance
Service
Legal Aid Certificate application office * see main record for Legal Aid
description
Ontario for details
Organization type Non Profit
Last complete
update
2005-09-21
Legal Aid Ontario
Certificate Application
Etobicoke Legal Aid Office
Dundas Street W
Office phone
416-237-1216
Fax
416-237-0301
Web site
www.legalaid.on.ca
Address
5415 Dundas St W, Etobicoke, ON, M9B 1B5
3
Location
(Intersection)
Contacts
Hours
Area served
Languages of
service
Physical access
Etobicoke Central (Kipling Ave-Dundas St W)
Last complete
update
2005-09-21
Vicki Moretti, Area Director
Mon-Thu 8:30-3:30, Fri 8:30-12 noon
Ontario
English ; French
Wheelchair accessible building including main entrance and barrier free
washrooms
Service description Legal Aid Certificate application office * see main record for Legal Aid
Ontario for details
Organization type Non Profit
Legal Aid Ontario
Family Law Office
Office phone
416-348-0001
Toll-free phone 1-800-331-9618
Fax
416-348-0829
Web site
www.legalaid.on.ca
Address
393 University Ave, Ste 420, Toronto, ON, M5G 2P4
Location
Toronto Central (University Ave-Dundas St W)
(Intersection)
Contacts
Sheilagh O'Connel, Director
Hours
Mon-Fri 9-4
Area served
Ontario
Languages of English ; French
service
Eligibility
Must qualify and have received a legal aid certificate but not yet retained a
lawyer
Physical access Wheelchair accessible building including main entrance and barrier free
washrooms * braille and lowered elevator buttons * designated parking in
lot, close to entrance
Service
Lawyers specializing in family law * representation for custody, access,
description
restraining orders, divorce, support, property issues, child protection or
Children's Aid cases
4
Legal Aid Ontario
Refugee Law Office
Office phone 416-977-8111
Fax
416-977-5567
Email
refugee@lao.on.ca
Web site
www.legalaid.on.ca
Address
375 University Ave, Ste 206, Toronto, ON, M5G 2G1
Location
Toronto Central (University Ave-Dundas St W)
(Intersection)
Hours
Mon-Fri 9-5
Area served Ontario
Languages of Amharic ; English ; Farsi ; French ; Spanish ; interpreters may be arranged
service
for other languages
Eligibility
Refugee claimants who can obtain Legal Aid certificates * immigration
detainees eligible for Legal Aid certificates
How to apply Intake interview before or after applying for Legal Aid
Physical access Wheelchair accessible building including main entrance and barrier free
washrooms * parking close to entrance
Service
Represents refugee claimants at hearings before the Immigration and Refugee
description
Board, and on applications to the Federal Court * claimants must obtain
Legal Aid certificate * lawyer and paralegal assigned to each case
Organization
type
Also represents immigration detainees at Toronto West Detention Centre and
Canada Border Services Agency, Immigration Holding Centre at detention
reviews on a duty counsel basis * detainees must be financially eligible for
legal aid but need not obtain a certificate
Non Profit
Last complete 2005-09-21
update
Neighbourhood Legal Services
Office phone 416-861-0677
Fax
416-861-1777
Address
333 Queen St E, Toronto, ON, M5A 1S9
Location
Toronto East (Parliament St-Queen St E)
(Intersection)
Hours
Mon, Wed-Fri 10-5; Tue 10-1
Area served
Bloor St E-Lake Ontario; Don River-Yonge St
5
Languages of English
service
Eligibility
Area residents who meet financial eligibility guidelines
How to apply Call or drop in
Fees
None
Physical access Wheelchair accessible building including main entrance and barrier free
washrooms * street parking
Service
Community legal clinic * deals primarily with tenant issues, social
description
assistance, immigration, human rights, Employment Insurance (EI),
employment rights * may provide representation * community education *
law reform * referrals * funded by Legal Aid Ontario
Organization Non Profit
type
Last complete 2007-09-05
update
Pro Bono Law Ontario
Office phone 416-977-4448
Toll-free phone 1-866-466-7256
Fax
416-977-6668
Email
info@pblo.org
Web site
www.pblo.org
Address
Law Society of Upper Canada, Osgoode Hall, 130 Queen St W, Toronto,
ON, M5H 2N6
Location
Toronto Central (University Ave-Queen St W)
(Intersection)
Hours
Mon-Fri 9-5
Area served
Ontario
Languages of English
service
Eligibility
Varies according to program * applicants are screened for financial eligibility
and legal merit
How to apply Visit web site
Fees
None
Service
Legal services including representation, summary advice and legal education
description
Child Advocacy Project (CAP), www.childadvocacy.ca -- free legal
services for children with education related problems such as accommodating
disabilities or exceptionalities, or unfair discipline pursuant to the Safe
6
Schools Act
Volunteer Lawyers Service (VLS) for Charitable and Nonprofit
Organizations, www.volunteerlawyers.org -- business law services,
including incorporation, charitable status, management-side employment,
privacy legislation
Injured Workers Consultants
Office phone 416-461-2411
Fax
416-461-7138
Email
iwc@web.net
Address
815 Danforth Ave, Ste 411, Toronto, ON, M4J 1L2
Location
Toronto East (Pape Ave-Danforth Ave)
(Intersection)
Contacts
Audrey Parkes, 416-461-2411 ext 34
Hours
Mon-Tue, Thu-Fri 9-12 noon, 1-4:30; Wed 1-4:30; Sat appointments may be
available
Area served
Ontario
Languages of Chinese (Cantonese) ; English ; French ; Italian ; Spanish
service
Eligibility
Injured workers who meet financial eligibility guidelines
How to apply Call for advice or appointment
Fees
None
Physical access Wheelchair accessible building including main entrance and barrier free
washrooms * street parking close to entrance
Service
Community legal clinic * assistance and representation in all matters under
description
jurisdiction of Workplace Safety and Insurance Board * support groups *
workshops and seminars * funded by Legal Aid Ontario
Organization Non Profit
type
Last complete
update
2006-06-16
Toronto Workers Health and Safety Legal Clinic
Office phone 416-971-8832
Fax
416-971-8834
Email
workclinic@lao.on.ca
Web site
worker-safety.com
Address
180 Dundas St W, Ste 2000, Toronto, ON, M5G 1Z8
7
Mail Address
Location
(Intersection)
Hours
Languages of
service
Eligibility
180 Dundas St W, Box 4, Toronto, ON, M5G 1Z8
Toronto Central (University Ave-Dundas St W)
Mon-Fri 9-5 * after hours -- by appointment
English ; Italian ; interpreters arranged for other languages
Nonunionized workers facing occupational health and safety problems *
some financial eligibility guidelines apply
Fees
None
Physical
Wheelchair accessible building including main entrance but not washrooms *
access
entrance close to parking
Service
Community legal clinic * advice and representation * advocacy * research
description
and consultation for individuals and unions * community education * law
reform * referrals to union organizers * outreach, particularly to small
workplaces with immigrant workforces * funded by Legal Aid Ontario
Organization Non Profit
type
Last complete 2007-09-05
update
York Community Services
Office phone 416-653-5400
Crisis phone 416-653-5400
Fax
416-653-1696 ; 416-653-8049 Legal Clinic
Web site
www.ycservices.com
Address
1651 Keele St, Toronto, ON, M6M 3W2
Location
City of York (Keele St-Rogers Rd)
(Intersection)
Contacts
Francie Kendal, Executive Assistant
Hours
Mon, Wed 9-9; Tue, Thu-Fri 9-5 * after hours -- answering service * doctor
on call for registered clients with medical emergencies, calls returned within
one hour
Area served Former City of York
Languages of English ; Somali ; Spanish ; Vietnamese
service
Eligibility
All ages * focus on families at risk, frail seniors, newcomers, refugees and
immigrants, people with mental health issues, and adults with developmental
disabilities
How to apply Appointment required for most services -- call ahead
8
Fees
Physical
access
Service
description
None
Wheelchair accessible building including main entrance and barrier free
washrooms * lowered elevator buttons * designated and street parking
Community health centre -- primary health care * family planning *
sexually transmitted diseases * community mental health program *
tuberculosis screening * immunization * chiropody * medical assistance for
assaulted women * multicultural health education and outreach * support
groups for women * dental clinic (see below) * no Ontario Health Insurance
required for general services
Community legal clinic -- deals primarily with immigration, tenant issues,
income maintenance and other poverty law issues * summary advice and
possible representation provided * must meet financial eligibility guidelines
for legal representation * no financial restrictions for summary advice * also
twice weekly Legal Aid duty counsel clinic for summary advice (see Legal
Aid Ontario)
Community outreach -- income tax clinic * housing search clinic * forms
completion clinic * newcomer orientation sessions * volunteer program *
community development
Community Support Programs -- English as a Second Language (ESL)
classes * Vietnamese support group * Bridging the Gap -- support group for
Caribbean women * Spanish-speaking parenting group * Having a Baby -prenatal drop-in * Baby Talk -- postnatal drop in * community kitchen for
Spanish-speaking community * organic community garden
Health promotion services -- HIV/AIDS project * health promotion displays
and workshops
Social services -- individual, family, marital, seniors' counselling * crisis
intervention including social, legal and health services for assaulted women *
parenting support and education * information and referral * case
management for frail elderly
Services provided by other agencies -- Centre for Addiction and Mental
Health, Community Living Toronto (Adult Protective Worker Program
APSW), Family Service Association of Toronto, Toronto Public Health
(dental clinic)
Also access centre for the Winter Warmth Fund, sponsored by Enbridge Gas
Distribution and United Way of Greater Toronto -- assistance to low income
individuals and families who are in arrears for their natural gas utility bills
and have exhausted all other sources of financial support
9
Legal Clinics – Halton Region
Legal Aid Ontario
Burlington Clinic
Office phone
Halton office: 905-845-7591
Fax
905-845-8876
Web site
www.legalaid.on.ca
Mail care of
Halton Legal Aid
Mail Address 277 Lakeshore Rd E, Suite 211, Oakville, ON, L6J 6J3
Location
Burlington
(Intersection)
Contacts
Angie Egan, Office Administrator
Hours
Mon 7:00pm-9:00pm
Area served
Burlington
Fees
None
Physical access Fully Accessible
Service
Free drop-in Legal Aid Advice Clinic at the Ron Edwards Family YMCA,
description
500 Drury Lane (Drury Lane at Caroline St.). No appointment necessary; a
first-come first-served basis.
Organization
Provincial Government
type
Last complete
update
2006-10-12
Legal Aid Ontario
Halton Office
Office phone 905-845-7591
Toll-free
1-800-387-4088
phone
TTY phone 1-866-641-8867
Fax
905-845-8876
Email
info@lao.on.ca
Web site
www.legalaid.on.ca
Address
277 Lakeshore Rd E, Ste 211, Oakville, ON, L6J 6J3
Location
Oakville (Lakeshore Rd & Trafalgar Rd)
(Intersection)
Contacts
Angie Egan, Administrator, Ext 18
Hours
Mon-Fri 8:30am-4:15pm
10
Area served
Eligibility
Halton Region
Financial circumstances and the nature of the help needed must first be
assessed before a legal aid certificate is granted. Monthly income and
expenses must be revealed.
How to apply Call for an appointment. To apply for legal aid the following documents are
needed: two or three recent pay stubs or unemployment papers, an up to date
bank statement, mortgage documents showing date of renewal, tax notices,
credit union documents, RRSP and GIC documents, any debts and receipt of
payments. If the applicant is self-employed, it is necessary to show income
tax statements. On approval of an application a Legal Aid Certificate will be
issued. A lawyer who participates in Legal Aid services may then be chosen.
If a lawyer is not known, please consult the Lawyer Referral Service operated
by the Law Society of Upper Canada at 1-900-565-4577; a $6.00 charge will
be applied to your telephone bill for this service.
Fees
Service - Sliding scale.
Physical
Fully Accessible
access
Service
The Halton Legal Aid Office receives and processes client applications and
description
issues legal aid certificates to eligible applicants. These certificates allow
clients to receive legal services from the lawyer of their choice. Legal Aid
Ontario is available to Ontario residents, and in some cases, non-residents.
Qualification is based upon need and financial eligibility. Please note that to
apply for legal aid a number of documents are necessary. Free weekly clinics
held in Oakville and Burlington.
Halton Community Legal Services
Office phone Georgetown: 905-877-5256; South Halton: 905-875-2069
TTY phone
905-877-8223
Fax
905-877-8223
Address
72 Mill St, Georgetown, ON, L7G 2C9
Location
Georgetown (Main St & Mill St)
(Intersection)
Officers
Colleen Sym, Executive Director
Jay Jackson, Chairperson
Contacts
Genevieve Leslie, Office Manager
Hours
Mon-Fri 8:30am-4:30pm
Area served Halton Region
Eligibility
Must meet financial eligibility criteria for service. Call for further details.
Physical
Fully Accessible
access
Service
Halton Community Legal Services provides legal services to low income
11
description
recipients. Major Services: * summary advice regarding tenants' rights, rent
issues, Employment Insurance, Ontario Works, Ontario Disability Support
Program, and Canada Pension Plan disability matters * representation before
tribunals in above areas of law * speakers on various legal topics available
Office does not deal with workers' compensation, family or criminal law.
Halton Community Legal Services in partnership with Kerr St. Ministries
provides access to clinic services in Oakville. Appointments made through
the Georgetown office are available with legal clinic staff Tuesday afternoons
at Kerr St. Market, 484 Kerr St, Oakville. Halton Community Legal Services
in partnership with Burlington Counselling and Family Services provides
access to clinic services in Burlington. Appointments made through the
Georgetown office are available with legal clinic staff Tuesday mornings at
460 Brant St, Ste 200, Burlington. Note that HCLS does not provide a full
range of services, nor does it provide legal aid certificates. Callers needing
certificates or help in family law, criminal law, workers' compensation etc
should contact a Legal Aid of Ontario office.
Womens Centre (The)
Family Law Legal Clinic for Women
Office phone Peer Counselling and Registration 905-847-5520 Administration 905-8479104
Fax
905-847-7413
Email
admin@haltonwomenscentre.org
Web site
www.haltonwomenscentre.org
Address
Hopedale Mall, 1515 Rebecca St, 2nd Flr, Ste 229, Oakville, ON, L6L 5G8
Location
Oakville (Third Line & Rebecca St)
(Intersection)
Officers
Melvina Walter, Executive Director
Hours
Office: Mon, Tue & Thu 10:00am-3:00pm, Sat 10:00am-noon (Jan-Jun)
Closed Wednesday and Friday Legal clinic: Mon 6:30pm-8:30pm
Area served Halton Region
How to apply The first four women to arrive at the centre at 6:30pm will be assigned an
appointment for that evening.
Fees
None
Physical
Fully Accessible
access
Service
Free Family Law Legal Clinic for Women (With Lydia Moritz, Barrister &
description
Solicitor) A half-hour private session; a lawyer will give legal advice. Legal
clinic appointments will be on first come first serve basis. The first four
women to arrive at the centre at 6:30pm will be assigned an appointment for
that evening. No cost. First Monday of every month, Oct 2, 2006-Jun 4, 2007,
6:30- 8:30pm Please call or e-mail The Women's Centre for more information.
12
Ontario. Ministry of the Attorney General
Family Justice Services Division
Public Guardian and Trustee
Hamilton Office
Office phone 905-546-8300
Toll-free
1-800-891-0502
phone
Fax
905-546-8301
Web site
www.attorneygeneral.jus.gov.on.ca/english/family/pgt/
Address
Ellen Fairclough Bldg, 119 King St W, 9th Flr, Hamilton, ON, L8P 4Y7
Location
Hamilton
(Intersection)
Officers
Louise Stratford, Public Guardian & Trustee, 416-314-2791,
louise.stratford@ontario.ca
Teresa Doherty, Program Coordinator, 416-314-2761,
teresa.doherty@ontario.ca
Hours
Mon-Fri 8:30am-5:00pm
Area served Ontario
Languages of French
service
Fees
None
Physical
Fully Accessible
access
Service
The Office of the Public Guardian and Trustee (OPGT) is part of the Family
description
Justice Services Division of the Ministry of the Attorney General. The Office
is responsible for:







managing the financial and/or personal affairs of mentally incapable
individuals pursuant to the Substitute Decisions Act where no one else
is able to do so
making medical treatment decisions for mentally incapable people
where no one else is able to do so
administering the estates of persons, who die without a will and
without any family in Ontario
dealing with property owned by a dissolved Ontario corporation
investigating allegations of serious harm against vulnerable adults
as the Accountant of the Superior Court of Justice, retaining all
money, mortgages and securities paid into or lodged with the Court on
behalf of minors and litigants
protecting the public interest in charitable property.
13
Womens Centre of Hamilton
Office phone 905-522-0127
Fax
905-522-7220
Email
womenscentre@on.aibn.com
Address
75 MacNab St S, 3rd Flr, Hamilton, ON, L8P 3C1
Location
Hamilton
(Intersection)
Contacts
Sally Littell, Executive Director, slittell@on.aibn.com
Hours
Mon-Thu 9:30am-4:30pm, Fri 10:00-1:00
Area served Halton Region ; Hamilton (City of)
Fees
None
Physical
Fully Accessible
access
Service
The Women's Centre of Hamilton is an affirming woman-centered service
description facilitating the empowerment and enrichment of women seeking support,
resources. development and growth. Major Services: 1. Peer Support: trained
volunteers provide one-on-one support for a variety of emotional and practical
issues including partner or childhood abuse (physical, emotional, sexual) selfesteem, family and relationship issues. The focus is on validating experiences
and helping to identify options and offering support. Appointments required. 2.
Peer Support Training: three times a year a 40 hour peer support training
course is offered. 3. Empowerment Programs: self-esteem, assertiveness, anger
management; healthy relationships, anger & parenting. Many mincourses and
workshops are also offered. 4. Social Circle: an free ongoing drop-in for
women Wed 1:30-3:00. Coffee and tea are provided. 5. Duty Counsel for
family law: women have a chance to talk with a lawyer about divorce,
separation, custody, access etc and get free legal advice on a first-come, firstserve basis. First Mon 7:00-9:00 6. Employment program for women - Women
Getting Work, a 6 week training for women who want to participate in an
employment readiness program All programs are offered free of charge.
14
Legal Clinics – Niagara Region
Legal Aid Ontario
St Catharines
Office phone
Fax
Web site
Address
Location (Intersection)
Officers
Contacts
Hours
Area served
Eligibility
How to apply
Physical access
Service description
Legal Aid Ontario
Welland
Office phone
Toll-free phone
Fax
Web site
Address
Location (Intersection)
Contacts
905-685-1012
905-685-7202
www.legalaid.on.ca
55 King St, Ste 404, St Catharines, ON, L2R 3H5
St Catharines
Christina MacNaughton, Area Director
Sandra Strobridge, Administrator
Mon-Thu 8:30-4:30 Fri 8:30-12 & 1-4:30; Summer (Victoria DayLabour Day): Mon-Thu 8-4 Fri 8-12 & 1-4
Beamsville ; Grimsby ; Lincoln ; Niagara-on-the-Lake ; St
Catharines ; West Lincoln
All residents of Ontario are potentially eligible for Legal Aid.
Legal Aid is designed to cover many Family Law and Criminal
Law matters, as well as Refugee claims. Applicant must show,
based on income vs expenses, not sufficient funds to pay for legal
fees.
Written Needs Test
Partially Accessible - Parking - Not Accessible; Entrance Accessible; Washroom - Usable
A program which provides financial assistance in the form of a
Legal Aid Certificate to eligible applicants who need to retain a
lawyer but cannot afford one. Certificates are provided on a payback, lien or free basis depending on eligibility. Also provides
panels of duty lawyers for criminal, family and refugee cases. Will
assist only seniors in receipt of Old Age Security, Guaranteed
Income Supplement and GAINS with their will.
Ext 10 905-735-1559
Ext 10 1-877-801-5956
905-735-1170
www.legalaid.on.ca
3 Cross St, 2nd Flr, Welland, ON, L3C 5X6
Welland (Cross St - Main St E)
Cheryl Dickie, Area Office Administrator
15
Hours
Area served
Languages of service
Eligibility
How to apply
Fees
Physical access
Service description
Office: Mon-Fri 8:30-4:30; Walk-In Application Service: MonThu 9-3
Crystal Beach ; Fort Erie ; Niagara Falls ; Port Colborne ;
Ridgeway ; Thorold ; Wainfleet ; Welland
English ; French
Financial assessment and some restrictions for type of legal
problem.
Application procedure. Niagara Falls residents may (in some
cases) be able to make application by phone.
None
Fully Accessible
A program which provides financial assistance in the form of a
Legal Aid Certificate to eligible applicants who need to retain a
lawyer but cannot afford one. Certificates are provided on a payback, lien or free basis depending on eligibility.
Niagara North Community Legal Assistance
Legal Information Clinic
Office phone
905-682-6635
Toll-free phone Call Collect
TTY phone
905-682-6635
Fax
905-682-3411
Web site
www.niagaranorthlegal.ca
Address
8 Church St, St Catharines, ON, L2R 3B3
Mail Address
PO Box 1266, St Catharines, ON, L2R 7A7
Location
St Catharines (Church St - William St)
(Intersection)
Officers
Vickie Doidge, Interim Executive Director
Contacts
Thomas Nelson, Office Manager
Hours
To make appointment: Mon, Tue, Thu & Fri 8:30-12 1-4:30 Wed 8:30-12;
Clinic: Wed 6:30-9pm By Appointment
Area served
Niagara Region
Languages of
English
service
Eligibility
All who meet financial eligibility guidelines
Fees
Service - none
Physical access Fully Accessible
Service
Free, confidential summary advice provided by advice lawyers.
description
16
Niagara North Community Legal Assistance
Niagara Falls
Office phone
Call Collect: 905-682-6635
TTY phone
905-682-6635
Fax
905-682-3411
Email
nnclinic@olap.org
Web site
www.niagaranorthlegal.ca
Address
4635 Queen St, Niagara Falls, ON, L2E 2L7
Mail Address
PO Box 1266, St Catharines, ON, L2R 7A7
Location (Intersection) Niagara Falls (Queen St - St Lawrence Ave)
Officers
Sean Foley, Executive Director
Contacts
Thomas Nelson, Office Manager
Hours
Mon 8:30-12 1-4:30 By Appointment; To make appointment call:
Mon, Tue, Thu & Fri 8:30-12 1-4:30 Wed 8:30-12
Area served
Niagara Falls
Languages of service
English ; French ; Spanish
Eligibility
All, who meet eligibility requirements
Fees
Membership ; Service - none
Physical access
Fully Accessible
Service description
Summary legal advice, advocacy assistance and legal
representation for persons who cannot afford to pay and whose
problems would not be covered under a Legal Aid Certificate.
Offers assistance with Workers' Compensation, Landlord/Tenant,
Ontario Works/Ontario Disability Support Program, Employment
Insurance, Human Rights, Small Claims Court (seniors and
disabled only), Criminal Injuries Compensation and Consumer
Problems.
Community Legal Services of Niagara South Inc
Ridgeway
Office phone 905-894-4775; 905-382-2536
Fax
905-894-6101
Address
266 Ridge Rd, Ridgeway, ON, L0S 1N0
Mail Address PO Box 430, Ridgeway, ON, L0S 1N0
Location
Ridgeway (Beside Friendship Trail)
(Intersection)
Officers
John Gillespie, Executive Director
Vince Addario, President
Contacts
Michael Foster, Staff Lawyer
17
Hours
Area served
Languages of
service
Eligibility
Fees
Physical
access
Service
description
Mon-Fri 8:30-12 1-4:30
Crystal Beach ; Fort Erie ; Port Colborne ; Ridgeway ; Stevensville
French - by Appointment
All, representation restricted to those who qualify financially.
None
Partially Accessible - Parking - Usable; Entrance - Accessible; Washroom Not Accessible
Summary legal advice, public legal education, community development and
legal representation is available for persons who cannot afford a lawyer and
whose problem would not be covered by a Legal Aid certificate. ~ debt
problems ~ consumer difficulties ~ Ontario Works ~ Ontario Disability
Support Program ~ Immigration ~ Employment Insurance ~ Workplace
Safety and Insurance matters ~ Tenant Protection matters Does not offer
assistance with family law matters.
Community Legal Services of Niagara South Inc
Welland
Office phone 905-735-1559
Toll-free
1-877-801-5956
phone
Fax
905-732-6133
Address
3 Cross St, 2nd Flr, Welland, ON, L3B 5X6
Location
Welland (East Main St)
(Intersection)
Officers
John Gillespie, Executive Director
Vince Addario, President
Hours
Mon-Fri 8:30-4:30
Area served Pelham ; Port Colborne ; Thorold ; Wainfleet ; Welland
Languages of English ; French ; Spanish
service
Eligibility
All - representation restricted to those who qualify financially
Fees
None
Physical
Partially Accessible - Parking - Usable; Entrance - Accessible; Washroom access
Accessible
Service
Summary legal advice, public legal education, community development and
description
legal representation is available for those who cannot afford a lawyer and
whose problem would not be covered by a Legal Aid certificate. ~ Consumer
and debt problems ~ Ontario Works ~ Ontario Disability Support Program ~
18
Immigration and refugee matters ~ Employment Insurance ~ Workplace
Safety and Insurance ~ Tenant Protection ~ Canada Pension Plan/Income
Security Programs ~ Problem with various government agencies and related
problems ~ bilingual services available Does not offer assistance with family
law matters.
19
Legal Clinics - Simcoe County
Legal Aid Ontario. Barrie Office
Office phone (705) 737-3400
Toll-free
1-888-590-3961
phone
Fax
(705) 739-0002
Web site
www.legalaid.on.ca
Address
85 Bayfield St, 1st Flr, Barrie, ON, L4M 3A7
Location
Barrie
(Intersection)
Contacts
Christine Lunn, Area Director
Hours
Mon-Fri 8:30-4:30. Applications taken Mon-Thu 8:30-3 only
Area served Simcoe County
Languages of English ; French
service
Eligibility
Resident of Simcoe County; financial assessment
How to apply Application, which must be completed by an officer of a Legal Aid Office;
drop in; must bring in financial information to determine eligibility; call
office for details on financial information required
Fees
None
Physical
Fully Accessible
access
Service
Applications for legal representation are available to Ontario low-income
description
residents involved in some types of court matters, including mental health,
immigration, family and criminal litigation. If a qualified applicant is
approved, Legal Aid may provide partial or complete payment of the legal
services provided by a lawyer. Family violence clients may qualify for two
hours of free legal advice through the Women's Shelters. Travelling
Assessment Officer attends offices in Orillia (Monday 9-1), Midland (2nd &
4th Wednesday of the month 10-12noon), Collingwood (Tuesday 9-1) to take
applications from those who may have difficulty attending at the Barrie
office. Phone toll free number for location and times.
Legal Aid Ontario. Barrie Office
Criminal Law Office
Office phone (705) 719-0289
Toll-free
1-866-296-0648
phone
Fax
(705) 719-0291
Web site
www.legalaid.on.ca
20
Address
85 Bayfield St, Suite 204, Barrie, ON, L4M 3A7
Location
Barrie
(Intersection)
Contacts
Vincent Zenobio, Staff Lawyer, (705) 719-0289 Ext 24
Carl Garland, Staff Lawyer, (705) 719-0289 Ext 23
Hours
Mon-Fri 8:30-5:30; applications taken Mon-Thu 8:30-3 only
Area served Simcoe County
Languages of English
service
Eligibility
Must be eligible for Legal Aid or incarcerated
How to apply To apply for legal aid, drop-in to the Legal Aid Office at 85 Bayfield St, main
floor; individuals are seen on a first come first served basis; must bring in
financial information to determine eligibility; call office for details on
financial information required
Fees
Legal Aid certificate or payment agreement
Physical
Fully Accessible
access
Service
Mandate is to increase access to Criminal Law services, especially for youth,
description
aboriginal people, people with mental health issues, or victims of domestic
assault. Sometimes represents clients on matters Legal Aid does not cover
with a certificate or matters where a person has a certificate but cannot find a
lawyer.
Legal Aid Ontario. Collingwood Location
Office phone Barrie (705) 737-3400
Toll-free
1-888-590-3961
phone
Fax
(705) 739-0002
Web site
www.legalaid.on.ca
Address
49 Huron St, Collingwood, ON
Mail Address 85 Bayfield St, Barrie, ON, L4M 3A7
Location
Collingwood
(Intersection)
Hours
Tue 9-1
Area served Simcoe County
Languages of English ; French by appointment
service
Eligibility
Resident of Simcoe County; financial assessment
How to apply Application, which must be completed by an officer of a Legal Aid Office;
21
Fees
Physical
access
Service
description
drop in; must bring in financial information to determine eligibility; call
office for details on financial information required
None
Fully Accessible
Applications for legal representation are available to Ontario low-income
residents involved in some types of court matters, including mental health,
immigration, family and criminal litigation. If a qualified applicant is
approved, Legal Aid may provide partial or complete payment of the legal
services provided by a lawyer. Family violence clients may qualify for two
hours of free legal advice through the Women's Shelters. Travelling
Assessment Officer attends offices in Orillia (Monday 9-1), Midland (2nd &
4th Wednesday of the month 10-12), Collingwood (Tuesday 9-1)to take
applications from those who may have difficulty attending at the Barrie
office. Phone toll free number for location and times.
Legal Aid Ontario. Midland Location
Office phone Barrie (705) 737-3400
Toll-free
1-888-590-3961
phone
Fax
(705) 739-0002
Web site
www.legalaid.on.ca
Address
605 Yonge St W, Midland, ON
Mail Address 85 Bayfield St, Barrie, ON, L4M 3A7
Location
Midland
(Intersection)
Hours
2nd & 4th Wed of the month 10-12noon
Area served Simcoe County
Languages of English ; French by appointment
service
Eligibility
Resident of Simcoe County; financial assessment
How to apply Application, which must be completed by an officer of a Legal Aid Office;
drop in; must bring in financial information to determine eligibility; call
office for details on financial information required
Fees
None
Service
Applications for legal representation are available to low income Ontario
description
residents involved in some types of court matters, including mental health,
immigration, family and criminal litigation. If a qualified applicant is
approved, Legal Aid may provide partial or complete payment of the legal
services provided by a lawyer. Family violence clients may qualify for two
22
hours of free legal advice through the Women's Shelters. Travelling
Assessment Officer attends offices in Orillia (Monday 9-1), Midland (Every
2nd & 4th Wed of the month 10-12noon), Collingwood (Tuesday 9-1) to take
applications from those who may have difficulty attending at the Barrie
office. Phone toll free number for location and times.
Legal Aid Ontario. Orillia Location
Office phone (705) 737-3400
Toll-free
1-888-590-3961
phone
Fax
(705) 739-0002
Web site
www.legalaid.on.ca
Address
Courthouse, Huronia Regional Centre, 700 Memorial Ave, Cottage C, Orillia,
ON
Mail Address 85 Bayfield St, Barrie, ON, L4M 3A7
Location
Orillia
(Intersection)
Hours
Mon 9-1
Area served Simcoe County
Languages of English ; French by appointment
service
Eligibility
Resident of Simcoe County; financial assessment
How to apply Application, which must be completed by an officer of a Legal Aid Office;
drop in; must bring in financial information to determine eligibility; call
office for details on financial information required
Fees
None
Service
Applications for legal representation are available to low income Ontario
description
residents involved in some types of court matters, including mental health,
immigration, family and criminal litigation. If a qualified applicant is
approved, Legal Aid may provide partial or complete payment of the legal
services provided by a lawyer. Family violence clients may qualify for two
hours of free legal advice through the Women's Shelters. Travelling
Assessment Officer attends offices in Orillia (Monday 9-1), Midland (2nd &
4th Wednesday of the month 10-12), Collingwood (Tuesday 9-1) to take
applications from those who may have difficulty attending at the Barrie
office. Phone toll free number for location and times.
23
Community Legal Clinic-Simcoe Haliburton Kawartha Lakes. Christian Island Satellite
Office
Office phone
Toll-free
phone
Fax
Email
Web site
Mail Address
Location
(Intersection)
Contacts
Hours
Area served
Languages of
service
Eligibility
How to apply
Fees
Service
description
(705) 326-6444
1-800-461-8953
(705) 326-9757; 1-877-326-9757
kunkelc@lao.on.ca
www.communitylegalclinic.ca
PO Box 275, Orillia, ON, L3V 6J6
Christian Island
Terry Hunter, Director
As required. Call for information
Christian Island ; Haliburton County ; Kawartha Lakes ; Simcoe County
English ; French by appointment
No restrictions
Appointment
Fees may apply depending on forms needed
A clinic funded by Legal Aid Ontario to encourage access to legal services
and to provide direct legal services to low income clients throughout Simcoe
County, Haliburton County, and Kawartha Lakes. Provides free legal advice
to the public. Advises them as to their legal rights and proceeds to court or
tribunal if necessary. Offers advice on Income Maintenance Programs such as
Workplace Safety and Insurance Board, Ontario Works, Ontario Disability
Support Program, Employment Insurance Benefits, Canada Pension Plan
Benefits. Also offers advice on Education, Residential Tenancies Act, Ontario
Housing, Human Rights as it applies to Employment, Housing, Government
Service, Income Maintenance, General and Administrative Law. Also offers
Child Advocacy Project (CAP) dedicated to protecting and enhancing the
legal rights of children and youth. Does not do family law, criminal law or
litigation outside of small claims court. Services offered over the telephone
(#3 on voice mail during office hours) and by appointment. Have self-help
guides available for family court. Do not do wills but do have do-it-yourself
will kits. Guest speakers available for community and education purposes.
24
Employment Centres – Toronto
ACCES
Job Connect
Office phone
Fax
Web site
Address
Location
(Intersection)
Hours
Languages of
service
Eligibility
Fees
Physical
access
Service
description
416-921-1800
416-921-3055
www.accestrain.com
489 College St, Ste 100, Toronto, ON, M6G 1A5
Toronto West (Bathurst St-College St)
Mon-Thu 9-4, Fri 9-2 * office -- Mon-Thu 9-5, Fri 9-4
Bosnian ; Chinese (Mandarin) ; Croatian ; English ; Macedonian ; Polish ;
Portuguese ; Serbian ; Somali ; Spanish ; Swahili ; some Hindi, Punjabi,
Russian, Ukrainian, Urdu, Yoruba
Adults 25 years and over who are employment disadvantaged (unemployed or
underemployed) * Information and Resource Service (IRS) -- walk-in
community resource for anyone seeking employment and/or training
Free * nominal photocopying and printing costs
Wheelchair accessible building including main entrance and barrier free
washrooms
Three service components tailored to meet individual needs:
Information and Resource Service (IRS) -- workshops, information and
resources on careers and occupations, the local labour market, training
opportunities and job search strategies * information on apprenticeship
training and resources for internationally trained individuals seeking
employment consistent with their skills and experience
Employment Planning and Preparation (EPP) -- individual support to
clarify employment needs and develop an action plan, assist with making
decisions, and searching for a job
Job Development and Placement Support (JDPS) -- placements into
employment for work experience and/or on-the-job training
Career Foundation
Central Toronto Employment Assessment Centre
Office phone 416-920-5144
Fax
416-920-0365
Web site
www.careerfoundation.com/assessment.htm
Address
21 St Clair Ave E, Ste 1200, Toronto, ON, M4T 1L9
25
Location
(Intersection)
Contacts
Hours
Area served
Languages of
service
Eligibility
Toronto North (Yonge St-St Clair Ave E)
Howard Penney, Program Manager
Mon-Fri 9-4
Hwy 401-Lake Ontario; Victoria Park Ave-Dufferin St
English
Unemployed persons working less than 20 hours per week * must be legally
entitled to work in Canada * Employment Insurance (EI) and EI Reachback
recipients also welcome
How to apply Visit web site or fill out registration form at Canada. Service Canada -Toronto Centre (see separate entry)
Fees
None
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms
Service
Employment Assessment Centre -- employment assessment and counselling
description
for persons returning to work * barriers to employment explored and action
plan developed and implemented * referral to appropriate employment service
or vocational training program
Centre for Education and Training
Toronto Centre Employment Resource Centre
Notice
No phone number available -- walk in only
Fax
416-515-9657
Email
tcerc@tcet.com
Web site
www.tcet.com/ercs
Address
21 St Clair Ave E, Ste 600, Toronto, ON, M4T 1L9
Location
Toronto North (Yonge St-St Clair Ave E)
(Intersection)
Hours
Mon, Wed 9-4; Tue, Thu 9-6; Fri 10-4
Languages of English ; French
service
How to apply Walk in to register for client card
Fees
Free * nominal photocopying costs
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms
Service
Walk-in job search centre * access to computers, Internet, fax (including long
description
distance faxing), photocopier and telephone * staff assistance available *
resource materials, job banks and labour market information * workshops *
basic computer tutorials * assistance with resumes * self employment
workshop
26
CNIB
Ontario Division
Toronto Region
Employment Services
Office phone 416-486-2500 ext 8286
Fax
416-480-7717
Email
lida.mori@cnib.ca
Web site
www.cnib.ca/divisions/ontario
Address
1929 Bayview Ave, Toronto, ON, M4G 3E8
Location
North York East (Bayview Ave-Eglinton Ave E)
(Intersection)
Hours
Mon-Fri 8:30-4:30
Area served City of Toronto
Languages of English
service
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms * braille and tone elevator * designated parking
Service
Career counselling * labour market information * vocational evaluation *
description
resume clinic * business training programs, including some computer training
-- fee * pre-employment preparation * Support Employment Program -- oneon-one support, assistance learning the specifics of a new job or job site *
participates in LINC (Language Instruction for Newcomers to Canada), upon
assessment by YMCA of Greater Toronto -- see separate entry
Accelerated Rehabilitation Training Service (ARTS) -- 3-12 week program
* university preparation program during summer * vocational assessment *
work skills enhancement and training * coordination of financial support
during training * job search skills * Vocational Rehabilitation and Activity
Centre -- basic work skills training programs * career counselling
MentorMatch, www.careerconnect.org/cnib -- connects job seekers with a
blind or visually impaired professional currently working in their field of
interest * in partnership with American Foundation for the Blind
Community MicroSkills Development Centre
Employment Resource Centre
Office phone 416-247-7181
Fax
416-247-1877
Email
erc@microskills.ca
Web site
www.microskills.ca
Address
1 Vulcan St, Rexdale, ON, M9W 1L3
27
Location
Etobicoke North (Martin Grove Rd-Rexdale Blvd)
(Intersection)
Contacts
Juanita Harris, Coordinator, Daytime, 416-247-7181 ext 243
Alireza Movahed-Kia, Coordinator, Evenings, 416-247-7181 ext 234
Hours
Mon-Thu 9-9, Fri-Sat 9-5
Area served Greater Toronto Area
Languages of English
service
Eligibility
Unemployed persons, or persons seeking employment related information or
services
How to apply Drop in
Fees
None
Physical
Not wheelchair accessible
access
Service
Walk-in job search centre * access to computers, Internet, fax, photocopier,
description
scanner and telephone * staff assistance available * resource materials, job
listings and labour market information * weekly workshops * software
tutorials * assistance with resumes * specialized services for internationally
trained professionals and persons seeking job search information related to
computers/information technology
COSTI
Employment Placement Services
Employment Group Sessions
Office phone
416-538-3130
Fax
416-538-9613
Web site
www.costi.org
Address
1011 Dufferin St, Ste 206, Toronto, ON, M6H 4B5
Location
Toronto West (Dufferin St-Bloor St W)
(Intersection)
Hours
Mon-Fri 8:30-4:30
Languages of
English ; interpretation may be available
service
Eligibility
All unemployed individuals
Fees
None
Service descriptionInformation on employment support benefit programs, on-the-job
training, skills upgrading and self employment
Organization type Non Profit ; United Way ; Registered Charity
28
COSTI
Employment Placement Services
Office phone
416-296-9393
Fax
416-296-0592
Email
haghi@costi.org
Web site
www.costi.org
Address
55 Town Centre Crt, Ste 521, Scarborough, ON, M1P 4X4
Location
Scarborough Central (McCowan Rd-Ellesmere Rd)
(Intersection)
Contacts
Mojgan Haghi, Employment Consultant
Hours
Mon-Fri 8:30-4:30
Languages of
English ; Farsi ; interpretation may be available
service
Eligibility
Youth and adults 16 years and over in receipt of Ontario Works, with
barriers to employment
How to apply
Referral from social service agencies
Fees
Fee charged to referral source
Physical access
Wheelchair accessible building including main entrance and barrier free
washrooms
Service description Employment placement
Organization type Non Profit ; United Way ; Registered Charity
JobStart
Office phone
Fax
Email
Web site
Address
Location
(Intersection)
Hours
Languages of
service
Physical
access
Service
description
416-231-2295
416-253-2700
diane.moore@jobstart-cawl.org
www.jobstart-cawl.org
41 Chauncey Ave, Toronto, ON, M8Z 2Z2
Etobicoke South (Islington Ave-Bloor St W)
Mon-Thu 9-5, Fri 9-4
English
Wheelchair accessible building including main entrance and barrier free
washrooms * designated and street parking close to entrance
Job Search Workshops (JSW) -- or new immigrants and Convention
refugees, legally entitled to work in Canada * 5 day job search techniques
workshops, covering labour market information, access to trades and
professions, resume preparation, networking * extensive individual assistance
29
Workplace Employment Placement Services (WEPS) -- 2 week workshop
for adults with barriers to employment in receipt of Ontario Works *
interview skills, job development support * follow up support
Workplace Essential Skills Training (WEST) -- 8 week training program
for persons 18 years and over in receipt of Ontario Works * communication
skills * basic computer skills * resumes * interview skills * work placements
Organization Non Profit ; United Way ; Registered Charity
type
JobStart
Employment Resource Centre
Office phone 416-231-2295
TTY phone
416-251-2723
Fax
416-253-2727
Web site
www.jobstart-cawl.org
Address
2930 Lake Shore Blvd W, Toronto, ON, M8V 1J4
Location
Etobicoke South (Islington Ave-Lake Shore Blvd W)
(Intersection)
Hours
Mon, Wed-Thu 9-5; Tue 9-7; Fri 9-4
Languages of English
service
Eligibility
Persons seeking employment
How to apply Drop in * no appointment necessary
Fees
None
Physical access Wheelchair accessible building including main entrance and barrier free
washrooms * designated and street parking
Service
Walk-in job search centre * access to computers, job banks, Internet, fax,
description
telephones, photocopiers, workshops * libraries of labour market and
occupational information * job search skills including resume writing,
interviewing and networking techniques * self employment workshop
Organization Non Profit ; United Way ; Registered Charity
type
Last complete 2007-07-13
update
30
JVS Toronto
Office phone
TTY phone
Fax
Email
Web site
Address
Location
(Intersection)
Contacts
Hours
Languages of
service
Eligibility
Fees
Physical
access
Service
description
416-787-1151
416-787-1151 ext 238
416-785-7529
info@jvstoronto.org
www.jvstoronto.org
74 Tycos Dr, Toronto, ON, M6B 1V9
North York West (Dufferin St-Lawrence Ave W)
Sam Cukierman, Vice President, Employer Services, 416-787-1151 ext 216
Mon-Tue, Thu 9-5; Wed 9-8; Fri 9-4
American Sign Language (ASL) ; Bulgarian ; Chinese (Cantonese) ; English ;
Farsi ; Hebrew ; Hindi ; Italian ; Polish ; Punjabi ; Russian ; Spanish ; Turkish
; Urdu ; Yiddish
Nonsectarian
Free or sliding scale
Wheelchair accessible building including main entrance and barrier free
washrooms and elevator * street parking close to entrance
Employment, education, training and support services
Bringing Employment Specialists to Tomorrow (BEST) -- for persons in
receipt of social assistance * 16 week job developer/employment consultant
training program
Employment Services -- for Employment Insurance (EI) recipients, EI
Reachback clients (who have received EI benefits in the past 3 years), long
term unemployed, newcomers and foreign-trained professionals * job search
and interview skills * resume writing * networking * mentoring * individual
and group counselling * workshops, seminars, resource centre
Employment Support for Persons with Disabilities -- vocational
counselling and employment planning * employment preparation services
with community-based work trials and job placement * job coaching and job
maintenance * group programs to enhance personal and vocational growth *
focus on Ontario Disability Support Program (ODSP) Employment Supports
Program clients
Ontario Works (OW) Employment Placement Program, 416-787-1151 ext
224, rdumon@jvstoronto.org -- 5 day work search strategies workshop for
OW recipients * topics include career objectives, skills inventory, job search
techniques, resume and cover letter writing, local labour market information
and research, job interviews, networking * participants must have long-term
child care and transportation arrangements in place
31
Project Job Search (PJS), 416-787-1151 ext 271, sdurrani@jvstoronto.org -for unemployed individuals, including Employment Insurance (EI) and EI
Reachback recipients or underemployed individuals (working up to 21 hours
per week) * employment counselling and coaching * skills assessment *
assistance with resume writing, interview skills, self-marketing, networking,
communication and work maintenance skills * job matching and job
development
Retail Source -- retail training program for youth 15-29 years, must be out of
full-time school and work * paid work experience in customer service and
sales, merchandising and retail marketing, pricing and inventory control * in
partnership with City of Toronto, Dufferin Mall Youth Services (Turning
Point Youth Services), and San Romanoway Revitalization Association
Specialized Assessments -- psychovocational assessments for adults *
psychoeducational assessments for children * assessments for gifted programs
* diagnosis of learning problems in children, teens and adults * remediation
for adults with learning problems * emotional intelligence testing * also
vocational evaluations
Newcomer Employment Services (NES) , 416-661-3010 ext 311,
stakahashi@jvstoronto.org--for Internationally trained individuals * provides
one-on-one job search support * resume and cover letter preparation *
coaching on job interviews * telephone contacts with employers * specialized
workshops and mentoring programs for newcomers
JVS Toronto
Employment Resource Centre
York Gate Boulevard
Office phone 416-514-0900
Email
ercyorkgate@jvstoronto.org
Web site
www.jvstoronto.org
Address
Yorkgate Mall, 1 York Gate Blvd, Lower Level, Ste 136, Toronto, ON, M3N
3A1
Location
North York West (Jane St-Finch Ave W)
(Intersection)
Contacts
Jacqueline Piotrowski, Manager
Hours
Mon-Fri 9-5
Languages of English
service
Eligibility
Persons eligible to work in Canada
32
How to apply
Fees
Physical
access
Service
description
Register in person
None
Wheelchair accessible building including main entrance and barrier free
washrooms * designated parking
Walk-in job search centre * access to computers, Internet, fax, photocopier,
telephone, directories and newspapers * job search workshops and
information sessions on career decision making and skills enhancement * full
time, part-time, temporary and volunteer job postings * review and critique of
resumes and cover letters * guidance with self-directed job searches * support
with print, video and computer research * guidance on matters related to
employment, education, health, housing and social/cultural issues * referrals
to other community services and employment programs
Organization Non Profit ; United Way ; Registered Charity
type
Learning Enrichment Foundation
Action Centre for Employment
Office phone 416-769-0830
Fax
416-769-9912
Web site
www.lefca.org
Address
116 Industry St, Toronto, ON, M6M 4L8
Location
City of York (Weston Rd-Eglinton Ave W)
(Intersection)
Hours
Mon-Fri 9-4
Languages of English
service
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms * designated parking
Service
Employment resource centre -- walk-in job search centre * access to
description
computers, Internet, fax, photocopier and telephone * staff assistance
available * resource materials, job listings and labour market information *
workshops * assistance with job search including resume writing, interview
and communication skills * one-to-one employment counselling *
Employment Placement Program (EPP)
Neighbourhood Link Support Services
East Toronto Employment Centre for Newcomers to Canada
Office phone 416-691-7407
Fax
416-693-2417
Email
yordankap@neighbourhoodlink.org
33
Web site
Address
Location
(Intersection)
Contacts
www.neighbourhoodlink.org
3032 Danforth Ave, Toronto, ON, M4C 1N2
East York (Victoria Park Ave-Danforth Ave)
Yordanka Petrova, Administrative Assistant
Long Wu, Program Facilitator
Hours
Office -- Mon-Fri 9-5
Area served Greater Toronto Area
Languages of English ; Gujurati ; Hindi ; Kachi ; Swahili ; Telugu
service
Eligibility
Landed immigrants and Convention refugees in Canada for 3 years or less *
must be able to communicate effectively in English
How to apply Call for appointment
Fees
None
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms
Service
10 day job search workshop for newcomers, covering labour market
description
information, interview techniques, resumes, networking * job matching * job
coaching * access to computers and fax machine * participates in CAP
(Community Access Program) -- free Internet access
Ontario. Ministry of Training, Colleges and Universities
Employment Ontario
Office phone 416-326-5656
Toll-free
1-800-387-5656
phone
Web site
www.ontario.ca/employmentontario
Mail care of Public Inquiries Unit, Communications Branch
Mail Address Mowat Block, 900 Bay St, 14th Fl, Toronto, ON, M7A 1L2
Hours
Mon-Fri 8:30-5
Area served Ontario
Languages of English ; French
service
Service
Information on training, apprenticeship opportunities, education, skills, and
description experience to achieve employment goals * connects people looking for work
with employers looking for workers * service provided through a toll-free
phone number and a web site * web site includes online search for employment
and training programs by location and program
Organization Provincial Government
type
34
Preparatory Training Programs of Toronto
PTP East Centre
Job Solutions
Office phone
416-686-8426
Fax
416-686-8427
Email
claudiaa@ptp.ca
Web site
www.ptp.ca
Address
815 Danforth Ave, Toronto, ON, M4J 1L2
Location
Toronto East (Donlands Ave-Danforth Ave)
(Intersection)
Contacts
Claudia Abello, Manager, Employment Services, 416-239-7309 ext 14
Minh Chung, Administrative Assistant
Languages of
English
service
Eligibility
Unemployed adults
How to apply
Call for appointment
Fees
None
Physical access
Wheelchair accessible building including main entrance and barrier free
washrooms
Service description Job search support * one-to-one or small group assistance for persons
with reading or writing difficulties
Pride Employment Network
Office phone 905-796-7840
Email
prideemploynet@yahoo.ca
Web site
ca.groups.yahoo.com/group/prideemploynet/
Mail Address 12 Sinclair Crt, Brampton, ON, L6X 4P5
Hours
Vary
Languages of English
service
Eligibility
Gay and lesbian community
Physical
Call for information
access
Service
Networking opportunities * support directed at empowering the gay and
description lesbian community in the workplace * monthly evening meetings with keynote
speakers
35
Seneca College
Employment Resource Centre
Office phone 416-293-3722
Fax
416-293-6753
Web site
www.senecac.on.ca/cms/community/etbs.jsp
Address
3660 Midland Ave, 2nd Fl, Toronto, ON, M1V 4V3
Location
Scarborough North (Midland Ave-McNicoll Ave)
(Intersection)
Contacts
Amy Koning, Manager
Hours
Mon, Wed, Fri 9-5; Tue, Thu 9-7
Languages of English
service
Fees
None
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms
Service
Walk in job search centre * access to computers, Internet, fax, photocopier and
description telephone * staff assistance available * resource materials, job boards and
labour market information * workshops * software tutorials * assistance with
resumes * employment coaches available for one-to-one consultation
Skills for Change
Employment Resource Centre
Office phone 416-572-0790
Fax
416-572-1016
Email
erc@skillsforchange.org
Web site
www.erc.skillsforchange.org
Address
1139 College St, Toronto, ON, M6H 1B5
Location
Toronto West (Dufferin St-College St)
(Intersection)
Contacts
Juan Segura, Manager
Hours
Mon-Tue 10-6, Wed-Fri 8:45-4:30 * resume and cover letter critiques -- MonTue 10 am, Wed-Fri 8:30 am
Languages of English
service
Eligibility
Job seekers (unemployed or employed), with focus on immigrants and
refugees
Fees
None
Service
Walk-in, self service job search centre * staff available for assistance * job
description
search workshops * resume clinics * access to computers, Internet, fax,
telephones, photocopier * resource library * guest speakers * one2one
COACHING
36
Toronto Community Employment Services
Office phone 416-488-0084
Fax
416-488-3743
Email
tces@tces.on.ca
Web site
www.tces.on.ca
Address
2221 Yonge St, Ste 403, Toronto, ON, M4S 2B4
Location
Toronto North (Yonge St-Eglinton Ave E)
(Intersection)
Hours
Mon-Fri 8:30-4:30
Area served Greater Toronto Area
Languages of Arabic ; Armenian ; Chinese (Mandarin) ; English ; Spanish
service
Eligibility
Newcomer, immigrant or refugee women legally entitled to work in Canada *
Employment Assistance Services -- women newcomers who are
internationally trained professionals or tradespeople not eligible for
Employment Insurance (EI) benefits
How to apply Call or drop in to register for services
Fees
None
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms * braille elevator * entrance close to street parking
Service
Employment Assistance Services -- employment assessment centre * access
description
to Employment Resource Centre (see below) * job search and interview skills
* resume writing * information on occupational licences * networking *
individual and group counselling * workshops, seminars, resource centre
Employment Resource Centre -- walk-in job search centre * access to
computers, Internet, fax, photocopier and telephone for registered clients *
staff assistance available * resource materials, job postings and labour market
information * workshops * assistance with resumes
Women at Work (WOW) -- employment assistance * individual counselling
and assessment to develop a back-to-work action plan * information and
referral for English language and skills training programs * orientation to
labour market, intensive job search and employment preparation workshops *
career planning for choice or change of occupation
Toronto. Social Services Division
Office phone 416-392-8623 General Inquiry
TTY phone 416-392-2594 ; 416-392-2823
Fax
416-392-4214
37
Web site
Address
Mail Address
Location
(Intersection)
Hours
www.toronto.ca/socialservices/index.htm
55 John St, 12th Fl, Toronto, ON, M5V 3C6
55 John St, Stn 1123, 12th Fl, Toronto, ON, M5V 3C6
Toronto Central (University Ave-King St W)
Mon-Fri 8:30-4:30 * after hours -- see After Hours Emergency Services
branch
Area served City of Toronto * Area Offices serve specific districts
Languages of English ; French ; Multilingual Line -- Albanian 416-426-7051, Chinese 416service
397-7383, French 416-397-7385, Farsi 416-392-2987, Polish 416-392-4225,
Portuguese 416-397-7381, Russian 416-397-0123, Somali 416-397-7384,
Spanish 416-397-7382, Vietnamese 416-397-1787
Eligibility
Youth and adults 18 years and over in financial need, and employable youth
16 or 17 who cannot live at home but are attending school or seeking
employment * financial need is determined by a review of income, liquid
assets and living expenses
How to apply Ontario Works -- call the Area Office serving specific postal code, see
branch records * maps showing service area boundaries are available from
416-392-8623 or web site * toll free from pay phone 1-888-465-4478
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms * braille and voice elevator, lowered buttons * entrance close to
parking
Service
Delivers the Ontario Works program under the authority of the Ontario
description Works Act and regulations * provides employment supports and financial
assistance * 2 main components: Employment Supports -- include activities
that lead to employment or increase employment possibilities * Financial
Assistance -- includes funds to cover food, shelter, clothing, prescription
medication, and household items for persons who have no other means of
support * Special Diet Allowance, Shelter Fund and other supports may be
available
Client Services and Information Unit 416-392-2956 -- information on
Division's programs, policies and procedures * general information for
persons in receipt of Ontario Works assistance * mediates between Division
representatives and clients or their representatives * for information in
languages other than English, see Multilingual Line above
Community Start-Up and Maintenance Benefit (CSUMB) -- assists
persons who need to move, pay rent in order to avoid being evicted, or pay
utility arrears or reconnection fees, or assist with costs associated with
discharge from an institution or move due to family violence * must meet
Ontario Works eligibility criteria
Disability Access Fund -- may be used to cover the cost of such items as
38
large print material, sign language interpreters, escorts and transcription
services (audio and braille) * can only be used when funds for technical aids
or devices are not available from Ministry of Health and Long-Term Care,
Assistive Devices Program
Employment Resource Centres -- walk-in, self help job search centres
located at all area offices * access to computers, telephones, fax, photocopiers,
Internet and job banks * most targeted to social services recipients
Family Support Program Unit 416-338-3800 -- Ontario Works recipients to
pursue financial support from persons who have a legal obligation to provide it
Interactive Voice Response (IVR) 1-800-808-2268 -- automated information
on payment details, payment history, file status * also information and
announcements about Ontario Works and Ontario Disability Support Program
(ODSP) * service not available to TTY users * Monday-Friday 8 am-9 pm,
Saturday-Sunday 12 noon-5
kids@computers Scholarship Project 416-392-8610 -- parents with children
8-14 years receiving Ontario Works or Ontario Disability Support Program
can apply for a free computer * waiting list
Special Needs Items -- may provide medically-based items, for Toronto
residents whose income source may be Ontario Works, Old Age Security or
Canada Pension Plan * items may include emergency dental services,
eyeglasses, prosthetic devices, funeral and burial costs
Welfare Fraud Hotline 416-392-8980 -- for persons wishing to report
allegations of fraudulent collection of Ontario Works financial assistance
Working Skills Centre
Office phone 416-703-7770
Fax
416-703-1610
Email
wsc@workingskillscentre.com
Web site
www.workingskillscentre.com
Address
350 Queens Quay W, Ste 204, Toronto, ON, M5V 3A7
Location
Toronto Central (Spadina Ave-Queens Quay W)
(Intersection)
Contacts
Rafath Ali-Khan, Program Coordinator
Hours
Mon-Fri 8:30-4:30
Area served City of Toronto
Languages of English
service
39
Eligibility
Day programs -- immigrant and refugee women experiencing difficulty in
gaining full time employment due to lack of training or Canadian work
experience * evening programs -- open to all * practice firm -- immigrant
women who are job-ready and only need relevant Canadian work experience
How to apply Call, drop in, or attend information workshop held Thursdays 10 am *
practice firm -- continuous recruitment, assessment at any employment
assessment centre
Fees
Vary for different services
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms
Service
Job skills training programs in direct mail, computerized office administration
description
skills, logistics, computerized accounting, bookkeeping, medical terminology,
medical billing and reception * programs range from 7 to 22 weeks *
placement services
Practice firm -- World Service Cargo Practice Firm 647-258-0388
worldservicecargo.com * work experience for immigrant women who are job
ready * program runs up to 12 weeks
Also operates business services in direct marketing, bookkeeping, and
administrative support * trainees learn while handling work for the Centre's
business clients
Working Women Community Centre
Office phone 416-532-2824
Fax
416-532-1065
Email
admin@workingwomencc.org
Web site
www.workingwomencc.org
Address
533A Gladstone Ave, Toronto, ON, M6H 3J1
Location
Toronto West (Dufferin St-Bloor St W)
(Intersection)
Hours
Mon-Fri 9-5
Languages of Arabic ; Chinese (Cantonese) ; Chinese (Mandarin) ; English ; Ewe ; Farsi ;
service
Ga ; Hausa ; Hindi ; Portuguese ; Punjabi ; Spanish ; Tigrinya ; Twi ; Urdu
Eligibility
Immigrant and refugee women and their families
How to apply Call for appointment
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms
Service
Community centre * multiservice agency * cross cultural focus * some
description
programs may be held in other locations * income tax clinic * tutoring
program
40
Settlement services -- information and referral, orientation, interpretation,
supportive counselling, documentation, social assistance applications *
individual counselling and support groups for assaulted women * workshops *
participates in LINC (Language Instruction for Newcomers to Canada), upon
assessment by YMCA of Greater Toronto, child care provided -- see separate
entry * ESL/introduction to computers *
Employment programs -- employment assistance services including
counselling * employment training and pre-apprenticeship programs for
women * tutoring * Job Search Workshops (JSW) -- for new immigrants
and Convention refugees, legally entitled to work in Canada * 3 or 4 day job
search techniques workshops, covering labour market information, access to
trades and professions, resume preparation, networking * extensive individual
assistance
Women support groups -- Renacer -- Spanish-speaking senior women's club
* Simplesment Amigas -- Portuguese-speaking senior women's group *
support groups for African women, Portuguese-speaking and Spanishspeaking women* advocacy * public education * community development *
Home Instruction for Parents of Preschool Youngsters (HIPPY) -- inhome school readiness program for low income families
41
Employment Centres – Halton Region
Centre for Education and Training
Experienced Workers Employment Program
Office phone 905-681-3356 ext 22
Fax
905-681-7932
Web site
www.tcet.com/ewp
Address
The Bay Area Learning Centre, 860 Harrington Crt, 2nd Floor, Burlington,
ON, L7N 3N4
Location
Burlington (Harrington Court Runs South off Harvester Road Between
(Intersection) Guelph and Walkers Lines)
Contacts
Kristin Grougrou, Employment Consultant, 905-681-3356 ext 22,
kgrougrou@tcet.com
Hours
Office hours Mon-Fri 8:30-4:30
Area served Halton Region
Eligibility
Ages: 45 year(s) and up Must be unemployed and seeking employment. Able
to attend a 3 week program.
How to apply Referral required from V.P.I.
Fees
None
Physical
Partially Accessible - The building is Wheelchair accessible through front and
access
side entrances. An elevator is available with request for a key from the front
desk
Service
The Experienced Workers Program is a three week workshop for job seekers
description
40+. It responds to the trends being realized in today's labour market and is
designed to assist the older worker to recognize their skills and interests, and
market their unique skills to employers. Sessions run back-to-back. All
program participants are provided with: * Career Exploration Assistance *
Skills Assessment * Job Search Strategies * Employment Consultation
Centre for Skills Development and Training (The)
Office phone 905-333-3499; 905-878-1240
Fax
905-634-2775
Email
info@thecentre.on.ca
Web site
www.thecentre.on.ca
Address
The Bay Area Learning Centre, 860 Harrington Crt, Burlington, ON, L7N
3N4
Location
Burlington
(Intersection)
Officers
Kathy Mills, Chief Administrative Officer
42
Hours
Area served
How to apply
Fees
Physical
access
Service
description
Mon-Fri 8:30am-4:30pm
Halton Region ; Peel Region
Registration forms available online or call for more information.
None - Most programs have government funding, call The Centre for more
information
Fully Accessible
The Centre for Skills Development and Training is a leading provider of
quality career and workforce development programs, products and services.
Since 1988 the focus has been on these being relevant and reflecting the
realities of today's working world. Click on the highlighted links for more
information. * Career Services at The Centre includes a range of career and
employment-related programs and services, most of which are offered on a no
fee basis to qualified candidates. * Academic Updgrading and English as a
Second Language (ESL) Provides individuals with a wide range of programs
and services aimed at assisting individuals to achieve their acdemic and career
goals. Literacy and Basic Skills.(LBS) * The Centre's Pre-Apprenticeship
Programs are designed to give clients the skills and experience they need to
begin a new career in the skilled trades. These programs involve
comprehensive in-class and work placement components. * Languages for
Living! (Continuing Education ) are personal interest courses open to adults
of the general public who wish to acquire an additional language for personaal
or business purposes. There is an emphasis on conversation skills; a fun and
interactive approach; as well as cultural information. * Corporate and
Employer Services at The Centre provide valuable training resources for
organizations looking to grow from good to great. Many of these programs
and services are available at multiple locations in Halton and Peel Regions
including the main location in Burlington: * Georgetown Employment
Partners Centre * Milton Employment Partners Centre * Oakville Facility *
Mississauga * Malton
Centre for Skills Development and Training (The)
Georgetown Employment Partners Centre
Office phone 905-702-7311
Fax
905-702-9765
Email
info@thecentre.on.ca
Web site
www.thecentre.on.ca/AboutTheCentre/Contact_Georgetown.asp
Address
184 Guelph St, Georgetown, ON, L7G 4A7
Location
Georgetown (Guelph Street and Maple Avenue)
(Intersection)
Hours
Mon-Fri 8:30am-4:30pm
Area served Halton Hills
43
Fees
Physical
access
Service
description
None
Fully Accessible
The Centre for Skills Development and Training is a leading provider of
quality career and workforce development programs, products and services.
Since 1988 the focus has been on these being relevant and reflecting the
realities of today's working world. The Georgetown Employment Partners
Centre is the Halton Hills location for The Centre. It provides residents of
Georgetown, Acton and the surrounding area with easy access to their
programs and services, as well as to those of other education, training and
human development organizations. Centre Programs and Services offered in
Georgetown include: * Georgetown Employment Resource Centre * Job
Opportunities for Youth * Career Explorations Express * Employment
Counselling * Assessments for Career Planning * Information about the
services offered at all Centre locations * Employment preparation, resume
writing etc. Visit the website for more information on these programs. Services
include employment preparation including: Academic Upgrading and English
as a Second Language (ESL) services are also available at this location.
Partners/Tenants * J.B.J. * Halton Skills Direct
Centre for Skills Development and Training (The)
Milton Employment Partners Centre
Office phone 905-693-8458
Fax
905-693-1941
Email
info@thecentre.on.ca
Web site
www.thecentre.on.ca/AboutTheCentre/Contact_Milton.asp
Address
Southview Plaza, 550 Ontario St S, Ste 203, Milton, ON, L9T 5E4
Location
Milton (Northwest corner of Ontario Street (Regional Rd. 25) and Derry Road)
(Intersection)
Hours
Mon-Fri 8:30am-4:30pm
Area served Milton
Languages of American Sign Language (ASL) ; Portuguese
service
Fees
None
Physical
Fully Accessible
access
Service
The Centre for Skills Development and Training is a leading provider of
description quality career and workforce development programs, products and services.
Since 1988 the focus has been on these being relevant and reflecting the
realities of today's working world. The Milton Employment Partners Centre is
the Milton location for The Centre. It provides residents of Milton and the
44
surrounding area with easy access to the Centre's programs and services, as
well as to those of other education, training and human development
organizations. Centre Programs and Services Offered in Milton include: *
Milton Employment Resource Centre * Job Opportunities for Youth * Career
Explorations Express * Employment Counselling * Assessments for Career
Planning * Information about the services offered at all Centre locations *
Employment preparation, resume writing etc. Academic Upgrading and
English as a Second Language (ESL) services are also available at this
location. Visit the website for more information on these programs.
Partners/Tenants: * JBJ Employment Services * Halton Skills Direct *
Literacy North Halton
Centre for Skills Development and Training (The)
Oakville Facility
Office phone 905-845-1157
Fax
905-845-5878
Email
info@thecentre.on.ca
Web site
www.thecentre.on.ca/AboutTheCentre/Contact_Oakville.asp
Address
465 Morden Ave, Ste 109, Oakville, ON, L6K 3W6
Location
Oakville (Speers / Dorval)
(Intersection)
Officers
Kathy Mills, Chief Administrative Officer
Hours
Mon-Fri 8:30am-4:30pm
Area served Halton Region
Fees
None
Physical
Fully Accessible
access
Service
The Centre for Skills Development and Training is a leading provider of
description quality career and workforce development programs, products and services.
Since 1988 the focus has been on these being relevant and reflecting the
realities of today's working world. The Oakville location of The Centre for
Skills Development & Training provides residents of Oakville and the
surrounding area with easy access to the Centre's programs and services.
Centre Programs and Services offered in Oakville include: * English as a
Second Language (ESL) / Language Instruction for Newcomers to Canada
(LINC) * Oakville Employment Resource Centre * Job Shop * Job Shop Sound Bytes * Employment Counselling * Assessments for Career Planning *
Use of fax machine, computers with internet access and telephones for job
search * Information about the services offered at all Centre locations *
Employment preparation, resume writing etc. Visit the website for more
information on these programs. Partners/Tenants: * Assessments for
Newcomers
45
Halton. Social and Community Services Department
Income and Employment Services Division
Ontario Works Halton
Office phone 905-825-6000
Toll-free
1-866-4HALTON (1-866-442-5866)
phone
TTY phone 905-827-9833
Fax
905-825-2814
Email
busdev@halton.ca
Web site
www.halton.ca/SCS/FinancialAssistance/ontarioworks
Address
Oakville Corporate Centre, 690 Dorval Dr, Oakville, ON, L6K 3X9
Location
Oakville (Wyecroft Rd. & Dorval Dr.)
(Intersection)
Officers
Douglas Bartholomew-Saunders, Director of Income and Employment
Services, ext 2730
Hours
Mon-Fri 8:30am-4:30pm
Area served Halton Region
Eligibility
Financial assistance may be available to persons if they are unemployed; have
insufficient income; have a medical disability; are aged and not eligible for Old
Age Security; are providing temporary care for someone else's child(ren); are
attending high school and are unable to obtain assistance from parents.
Assistance may also be available to people on fixed pensions or with low
incomes. LEAP participants must meet age criteria (16-21), be receiving
financial assistance through Ontario Works, have a child and have not yet
completed high school.
How to apply Call 905-825-6000 to complete an initial application over the telephone.
Physical
Fully Accessible
access
Service
Ontario Works Halton is an employment program that provides temporary
description financial and employment support while supporting recipients in their goal of
returning to the workforce. The goal of Ontario Works Halton is to help
individuals gain the quickest route back to employment, and independence.
There are four components of the Ontario Works Halton Program: * financial
assistance * employment support * community placement * employment
placement Learning Earning and Parenting Program (LEAP) is an Ontario
Works initiative which helps teens who have children finish high school, learn
good and effective parenting skills, secure quality child care and find
employment.
Jbj Employment Services
46
Office phone
Toll-free
phone
Email
Web site
Mail care of
Address
Mail Address
Location
(Intersection)
Contacts
905-702-7311
1-866-648-2424
kerry.wright@bellnet.ca
www.jbj.ca
JBJ Employment Services
550 Ontario St S, Unit 203, Milton, ON, L9T 5E4
Town Centre, 210 Broadway Ave, Suite 205, Orangeville, ON, L9W 5G4
Milton (Ontario & Derry)
Kerry Wright, Facilitator, 905-702-7311, kerry.wright@bellnet.ca
Veronica Oliver, Administrative Coordinator, 519-938-8155,
jbjemployment@bellnet.ca
Hours
Tue-Fri 9:00-4:30
Area served Milton
Eligibility
Ages: 18 year(s) and up adults seeking permanent employment.
How to apply Walk-ins and referrals
Fees
None - services and programs funded by Provincial Govenment
Physical
Fully Accessible
access
Service
JBJ Employment Services is a privately owned, community based company
description
offereing a wide range of employment related programs. Employment Ontario
programs include core group and one-on-one assistance to clients requiring
resume and networking preparation, labour market research and job skills
techniques.
Jbj Employment Services
Toll-free
1-866-648-2424
phone
Email
kerry.wright@bellnet.ca
Web site
www.jbj.ca
Mail care of JBJ Employment Services Inc.
Address
184 Guelph St, Georgetown, ON, L7G 4A7
Mail Address Town Centre, 210 Broadway Ave, Ste 205, Orangeville, ON, L9W 5G4
Location
Georgetown (Guelph & Mountainview)
(Intersection)
Contacts
Kerry Wright, Facilitator, 905-702-7311, kerrywright@bellnet.ca
Veronica Oliver, Administrative Coordinator, 519-938-8155,
47
jbjemployment@bellnet.ca
Hours
9-4:30 Tue-Fri
Area served Georgetown
Eligibility
Ages: 18 year(s) and up Adults seeking permanent employment
How to apply Walk-ins and referrals
Fees
None
Physical
Fully Accessible
access
Service
JBJ is a privately owned, community based company offering a wide range of
description
employment related programs. Employment Ontario programs include: Core
group and one-on-one assistance to clients requiring resume and networking
preparation, labour market research and job skills techniques.
Kerrys Place Autism Services
Central West Region
Community Services Resource Centre
Mississauga
Office phone 905-855-4984
Fax
905-855-3510
Email
peelinquiry@kerrysplace.org
Web site
www.kerrysplace.org
Address
1834 Lakeshore Rd W, Unit 7, Mississauga, ON, L5J 1J7
Location
Mississauga (Lakeshore & Southdown Rd.)
(Intersection)
Officers
Jim Preston, Regional Director, 905-457-8711, jpreston@kerrysplace.org
Contacts
Gail Jones, Director of Community Supports, 905-457-1130 ext 202,
gjones@kerrysplace.org
Hours
Mon 9:00-4:00, Tue & Thu 9:00-3:00
Area served Halton Region ; Peel Region
Eligibility
Individuals with Autism Spectrum Disorder within Peel and Halton regions.
How to apply Please call intake line at 905-457-1130 ext 250.
Physical
Fully Accessible
access
Service
Kerry's Place provides residential and vocational programs for children and
description
adults with autism. Individuals are involved in a wide range of community
activities from work programs to recreational activities and daily living
activities. Major Services: * community services * West Resource Centre and
Library * family support group * social groups * employment supports *
residential supports * leisure/recreational activities * consultation services
48
Links2care
Acton Employment Resource Centre
Office phone 519-853-5014
Fax
519-853-8704
Web site
www.links2care.ca/
Address
45 Mill Street E, Acton, ON, L7J 1H1
Location
Acton
(Intersection)
Officers
Sandra Melhuish, Executive Director
Contacts
Julie Vail, Team Leader
Laura Demeester, Employment Specialist
Hours
Mon-Tue, Thu-Fri 8:30am-4:30pm; Wed 8:30am-7:00pm July and August summer hours slightly different
Area served Halton Hills
Fees
None
Physical
Partially Accessible - ring front bell, for assistance at side entrance ; Access
access
equipment for persons with disabilities is available.
Service
The Acton Employment Resource Centre is a new service operated by
description
Links2Care and funded by Service Canada. Employment services: * Free
workshops on topics such as resume and cover letter writing, job searching,
interview preparation, youth job readiness, networking * Resources for use in
the centre include books and DVD's on employment searching and career
exploration * Computers, fax machine and photo copier are available for
employment searching * Individual employment assistance and transferable
skills assessments are free by appointment
Path Employment Services
Office phone 905-528-6611
TTY phone 905-528-3336
Fax
905-528-2181
Email
info@pathemployment.com
Web site
www.pathemployment.com
Address
Effort Square, 140 King St E, Ste 7, Hamilton, ON, L8N 1B2
Location
Hamilton (King & Catharine)
(Intersection)
Officers
Brad Spencer, Executive Director, 905-528-1118,
brad.spencer@pathemployment.com
Hours
Mon-Fri 8:30am-4:45pm
Area served Hamilton (City of) - and surrounding areas
49
Languages of
service
Eligibility
Physical
access
Service
description
Interpretive Services - for the deaf available but must be pre-arranged.
Individuals with disabilities and barriers to employment.
Fully Accessible
PATH Employment Services is committed to ensuring the meaningful
employment of people with any type of disability and to the enrichment of our
communities. Major Services: * employment service for people with
disabilities which provides employment readiness and permanent employment
by exploring with clients their interests, skills, physical functioning, work
experience, training and education. It also provides information regarding
training, education, community resources and wage assistance. * prepares the
job seeker for interviews and referrals with necessary documents, such as
resumes and application forms, and conducts individualized job searches
according to the needs and skills of the job seeker. * provides support and
follow-up on specialized aids, career advancement and any other assistance
that will provide successful employment. The professional placement services
for employers includes promoting awareness of an untapped portion of the
work force, assisting in exploring job sharing and job redesign options, and
providing information regarding skills, strengths and limitations of persons
with various physical disabilities. Information on adaptive devices,
employment equity, access, sensitivity training and functional demands
analysis are some of the resources available to employers. * provides followup and on-going assistance as required to help maintain successful
employment. * Job Find Club assists people who are employmentdisadvantaged, in particular, those with disabilities, to find suitable
employment. The Club will give them a competitive edge. The Club provides
a dynamic three-week course to teach the necessary skills to obtain their
employment goal. * Resource Room has computers available for Internet job
searches and resume writing.
Stride
Halton South
Worksite
Supported Employment
Office phone Worksite: 905-693-4252 ext 4 or 6; Supported Employment: 905-693-4252
ext 5 or 7
Fax
905-842-5702
Email
shmanager.stride@haltonhealthworks.ca
Web site
www.stride.on.ca
Mail care of STRIDE
Address
2245 Wyecroft Rd, Units 1&2, Oakville, ON, L6L 5L7
Mail Address 388 Main St E, Milton, ON, L9T 1P8
50
Location
Oakville
(Intersection)
Officers
Anita Lloyd, Executive Director, 905-693-4251 ext 224,
director.stride@haltonhealthworks.ca
Contacts
Mark Cox, Manager, South Halton, 905-842-7248 or 905-330-5417,
shmanager.stride@haltonhealthworks.ca
Hours
Office: Mon-Fri 8:00am-4:00pm
Area served Halton South
Eligibility
Ages: 16 year(s) and up Individuals facing barriers to employment
How to apply Referral by a physician, psychiatrist, health worker, family or self.
Fees
None
Physical
Fully Accessible
access
Service
STRIDE assists individuals with barriers to employment to upgrade work
description strengths and employment potential. It provides an opportunity to set and meet
vocational goals, assess work strengths, and employment potential, learn job
search skills, obtain and maintain competitive employment in the community.
Some people are registered with the STRIDE Rehabilitation Work
Environment, others are not. Supported Employment services include: *
employment planning: developing a realistic employment goal; * support
coordination: assisting individuals in making a successful transition to
employment; advice on funding supports to access training and employment
opportunities; * employment preparation: helping with resume updates, job
searches, applications and interview skills, vocational life skills training; * job
placement: assisting in job searches by establishing contacts that can lead to
employment; * "on the job" training/coaching: providing support to
individuals while training on the job; * job maintenance: providing ongoing
follow-up to help maintain employment. Worksites offer: * prepartion for
competitive employment; * learning and practicing vocational life skills in a
structured work environment; * increased self-esteem and independence; *
earn a program training allowance; * learn marketable skills such as shipping
and receiving, quality control, tow motor operation, health and safety, team
leader; * develop an individual service plan focusing on long-term goals; *
identify employment barriers and problem solve to achieve future work
opportunities.
Womens Centre (The)
Employment Network
Office phone Registration 905-847-5520 Administration 905-847-9104
Fax
905-847-7413
Email
admin@haltonwomenscentre.org
Web site
www.haltonwomenscentre.org
51
Address
Location
(Intersection)
Officers
Contacts
Hours
Hopedale Mall, 1515 Rebecca St, 2nd Flr, Ste 229, Oakville, ON, L6L 5G8
Oakville (Third Line & Rebecca St)
Melvina Walter, Executive Director
Liliana Young, Administrative Assistant
Office: Mon, Tue, Thu 10:00am-3:00pm, Sat 10:00am-noon. Additional hours
for Support Groups, Workshops & Courses.
Area served Halton Region
Languages of Spanish
service
How to apply Call for more information or to register.
Fees
None
Physical
Fully Accessible
access
Service
Employment Network 2006-2007: This is an ongoing program consisting of
description
six weekly sessions every Tuesday from 10:00am to 12:00pm. Topics
covered: Planning Your New Job; Understand Yourself and Others; Resumes
& Cover Letters; The Job Search Network; Presenting Yourself. No cost.
Goodwill the Amity Group
Goodwill Workforce Development
Employment Solutions
Oakville Location
Office phone 905-338-5750
Fax
905-338-2949
Web site
www.goodwillonline.ca
Address
700 Dorval Dr, Suite 304, Oakville, ON, L6K 3V3
Location
Oakville (Dorval and Wyecroft)
(Intersection)
Contacts
Kristyn Holloway, Program Manager, ext 26, kholloway@goodwillonline.ca
Kathy Badgley, Director of Workforce Development, 905-526-8482 ext 245,
kbadgley@goodwillonline.ca
Hours
Mon-Fri 8:30am-4:30pm
Area served Halton Region
Eligibility
Unemployed and a Canadian citizen, permanent resident or person who has
been deemed a convention refugee
Fees
None
Physical
Unknown or Not Applicable
access
52
Service
description
Employment Solutions assists employers in meeting on-going staffing needs:
* offers unique employer solutions to assist with hiring needs * provides
information regarding services in Halton Region * assists in accessing Wage
Subsidy programs * assists in developing job descriptions and training plans *
provides information regarding hiring practices and procedures * advertises
job openings free of charge within their offices * recruits and prescreens
potential candidates For individuals needing help finding employment,
Employment Solutions assists in identifying and reaching their employment
goals by: * providing one on one employment counselling * information on
Wage Subsidies * providing Internet and Job Bank access * providing access
to computers, phones and fax for job search purposes * providing job
development services including assistance and workshops on writing resumes
and cover letters, as well as job search techniques and interview skills
Goodwill the Amity Group
Goodwill Workforce Development
Employment Solutions
Milton Location
Office phone 905-864-1644
Fax
905-864-1605
Web site
www.goodwillonline.ca
Address
550 Ontario St, Suite 208, Milton, ON, L9T 5E4
Location
Milton
(Intersection)
Officers
Kristyn Holloway, Program Manager, 905-338-5750 ext 26,
kholloway@goodwillonline.ca
Contacts
Marianne Brown, Career Development Specialist,
mbrown@goodwillonline.ca
Shirley Rocano, Career Development Specialist, srocano@goodwillonline.ca
Hours
Mon-Fri 8:30am-4:30pm
Area served Halton Region
Eligibility
Unemployed and a Canadian citizen, permanent resident or person who has
been deemed a convention refugee
Fees
None
Physical
Unknown or Not Applicable
access
Service
Employment Solutions assists employers in meeting on-going staffing needs:
description
* offers unique employer solutions to assist with hiring needs * provides
information regarding services in Halton Region * assists in accessing wage
subsidy programs * assists in developing job descriptions and training plans *
provides information regarding hiring practices and procedures * advertises
job openings free of charge with their offices For individuals needing help
53
finding employment, Employment Solutions assists in identifiying and
reaching their employment goals by: * providing one on one employment
counselling * information on Wage Subsidies * providing Internet and Job
Bank access * providing access to computers, phones and fax for job search
purposes * providing job development services including assistance and
workshops on writing resumes and cover letters, as well as job search
techniques and interview skills
Goodwill the Amity Group
Goodwill Workforce Development
Goodwill Works
Making the Match
Burlington Location
Office phone 905-634-1884 ext 228
Fax
905-634-1716
Email
jgansevles@goodwillonline.ca
Web site
www.goodwillonline.ca
Address
4039 New St, Burlington, ON, L7L 1S8
Location
Longmoor (Walkers Line & New St)
(Intersection)
Contacts
Joe Gansevles, Program Manager, 905-634-1884 ext 228,
jgansevles@goodwillonline.ca
Hours
Mon-Fri 8:30am-4:30pm
Area served Halton Region
Languages of American Sign Language (ASL) - available by appoinment
service
Eligibility
Ages: 16 year(s) and up Have a self disclosed disability that can be verified by
a physician. Resident of Ontario and legally entitled to work in Canada.
How to apply Initial referal made by: Goodwill by appointment; ODSP; VPI.
Fees
None
Physical
Fully Accessible
access
Service
Goodwill Works offers employment supports for people with disabilities who
description
want to work in competitive part-time and full-time employment. The
program will match clients to jobs that are geared to their interests or longterm goals. Goodwill Works offers wage subsidies and retention services to
employers in the whole of the Halton Region. Services Available: * Career
Consultation Services includes needs assessment, case management and
employment plan development. These services will help assess an individual's
needs and match them with the correct resources and support. * Career testing
and assessment, vocational evaluation, transferable skills analysis and
situational assessment are available. These programs help identify and analyze
54
an individual's skills, helping to select an appropriate employment path. * Job
Preparation Programs include work adjustment training, Work Hardening,
Winning at Work. These help to develop and improve skills, in order to
improve performance and enhance employability. * Job Placement Services
include Supported Transitional Employment Program (S.T.E.P), job
development services, job coaching/management. These programs help
individuals find and adjust to their new positions in the workforce. Goodwill
Works Making the Match/ODSP is a service provider for ODSP and Service
Canada.
Vpi
Georgetown Employment Assessment Centre
Office phone 905-873-9816
Toll-free
1-888-336-9550
phone
Fax
905-873-6432
Web site
www.vpi-inc.com
Address
Halton Hills Shopping Plaza, 235 Guelph St, Unit 4, Georgetown, ON, L7G
4A8
Location
Georgetown (Hwy 7 (Guelph St.) & Mountainview Rd)
(Intersection)
Contacts
Beverly Tyhurst, Sr. Programme Coordinator, beverlytyhurst@vpi-inc.com
Mia Tremblay, Administrative Assistant, miatremblay@vpi-inc.com
Hours
Mon-Fri 8:30am-4:30pm
Area served Halton Hills
Eligibility
Unemployed persons working less than an average of 20 hours per week and
legally entitled to work in Canada * Employment Insurance (EI) and
Reachback clients (persons with and active EI claim, have a claim that ended
within the last 3 years or have a maternity/parental claim that ended in the
past 5 years)
Fees
None
Physical
Fully Accessible
access
Service
Employment assessment and counselling for persons returning to work. *
description
barriers to employment explored and action plan developed and implemented
* referral to appropriate employment service or vocational training program
55
Employment Centres – Niagara Region
Club 2000 Niagara Inc
Job Connect
Office phone
Fax
Email
Web site
Address
Location (Intersection)
Officers
Area served
Languages of service
Eligibility
Fees
Service description
905-714-1480
905-714-7808
info@club2000niagara.com
www.centre-emploi2000.com
76 Division St, 5th Fl, Welland, ON, L3B 3Z7
Welland (Cross St - Division St)
Lucie Huot, Executive Director
Hamilton ; Niagara Region
English ; French
Information and Resource Service (IRS) -- walk-in community
resource for anyone seeking employment and/or training
Employment Planning and Preparation (EPP) and Job
Development and Placement Support (JDPS) -- persons 16 years
and over, out of school and out of work, and not receiving
Employment Insurance benefits
None
Three service components tailored to meet individual needs:
Information and Resource Service (IRS) -- workshops,
information and resources on careers and occupations, the local
labour market, training opportunities and job search strategies *
information on apprenticeship training and resources for
internationally trained individuals seeking employment consistent
with their skills and experience Employment Planning and
Preparation (EPP) -- individual support to clarify employment
needs and develop an action plan, assist with making decisions,
and searching for a job Job Development and Placement
Support (JDPS) -- placements into employment for work
experience and/or on-the-job training
Dunnville Employment Centre
St Leonard's Community Services
Job Connect
Office phone 905-774-7501
Fax
905-774-9330
Email
employdn@st-leonards.com
Web site
www.st-leonards.com
Address
Dunnville and District Credit Union Plaza, 208 Broad St E, Dunnville, ON, N1A
56
1G2
Dunnville (Broad - Chestnut)
Location
(Intersection)
Contacts
Shari Baago, Supervisor/Job Developer, sbaago@st-leonards.com
Marilyn Kaus, Director, Employment Services, 519-756-7665, mkaus@stleonards.com
Hours
Mon-Fri 8:30-4:30 Wed 8:30-7
Area served Haldimand County ; Dunnville and surrounding areas.
How to
Depends on service requested
apply
Fees
None
Physical
Fully Accessible
access
Service
Job Connect program for all ages of job seekers who are currently out of school,
description work and training. Three service components tailored to meet individual needs:
Information and Resource Service (IRS) -- workshops, information and
resources on careers and occupations, the local labour market, training
opportunities and job search strategies and information on apprenticeship training
and resources for internationally trained individuals seeking employment
consistent with their skills and experience Employment Planning and
Preparation (EPP) -- individual employment preparation services to clarify
employment needs and develop an action plan, assist with making decisions, and
searching for a job, translation and assessment of academic credentials for
internationally trained individuals Job Development and Placement Support
(JDPS) -- placements into employment for work experience and/or on-the-job
training.
Employment Help Centre
Grimsby
Office phone 905-309-5627
Toll-free
1-866-685-1353
phone
Fax
905-309-5594
Email
grimsby@employmenthelp.org
Web site
www.employmenthelp.org
Address
39 Main St W, Grimsby, ON, L3M 1R3
Location
Grimsby
(Intersection)
Contacts
Diane Farrell, Employment Advisor
Andrea Vandenberg, Manager of Operations, andrea@empploymenthelp.org
Hours
Mon-Fri 8:30-4:30
57
Area served
Eligibility
How to apply
Fees
Service
description
Grimsby ; West Lincoln
Any individual who requires help in their job search or with career change.
Walk in services, one-to-one advising by appointment.
None
Free and confidential services to unemployed and underemployed individuals.
Services include: one to one job search and employment advice, assistance
with job placement, career planning, training and retraining guidance, job
search workshops, fax/phone services and computers with access to high
speed internet for job search and e-mail. Also offer a Labour Market Cafe for
individuals wanting to network with others and get more indepth community
and employer information.
Employment Help Centre
St Catharines
Employer Services
Office phone 905-685-1353
Toll-free
1-866-685-1353
phone
Fax
905-685-6901
Email
pstewart@employmenthelp.org
Web site
www.employmenthelp.org
Address
122 Queenston St, St Catharines, ON, L2R 2Z3
Location
St Catharines (Queenston St - Oakdale Ave)
(Intersection)
Heinz Probst, Board President
Contacts
Patricia Stewart, Job Match
Hours
Mon-Fri 8:30-4:30 Wed 8:30-6:30
Area served Niagara Region
Languages of English ; French ; Spanish
service
Eligibility
Employers
Fees
None
Physical
Partially Accessible - Parking - Accessible; Entrance - Usable; Washroom access
Accessible
Service
Offers free and confidential service to employers. ~ recruitment consultation ~
description
job postings ~ referral of potential employees ~ potential employee
biographies ~ hiring incentives ~ apprenticeship facilitation ~ ongoing support
~ Human Resources information sessions JOB MATCH - trained and
professional staff work towards making a successful match for the position to
be filled. Services include: access to a database of candidates with a wide
58
range of skills and experiences; free job postings on website and job board
where employer identity remains confidential; referral to government funded
programs that assist with training subsidies. Contact Pat Stewart, Job Match
Placement Coordinator for information. JOB CONNECT - offers individuals
that are motivated and eager to demonstrate their capabilities; provide training
support; job trial; wage subsidies
Jobs Niagara
Office phone
Toll-free
phone
Fax
Web site
Address
Location
(Intersection)
Officers
Contacts
Area served
Eligibility
Ext 116 905-835-8941
Ext 116 1-888-835-7378
905-835-5515
www.jobsniagara.org
100 McRae Ave, Port Colborne, ON, L3K 2A8
Port Colborne
Lucille Terreberry-Stepanchuk, Manager, Ext 121 905 835 8941
Celine Johnson, Manager, Ext 116 1-888-835-7378, celinehj@itcanada.com
Niagara Region
Ages: 16 year(s) and up With a verification of disability barrier Not in receipt
of Ontario Works assistance Looking for competitive employment
How to apply Yes
Fees
None
Service
Programs and Services: An ODSP approved service provider for individuals
description
who have completed a funding agreement with Employment Supports.
Experienced Job Developers assist Job Seekers with identifying and working
toward their employment goal through: identifying steps and supports to
overcome disability related employment barriers, including the procurement
of adaptive equipment as needed; individualized employment planning which
may include job training, job searches, placement and job maintenance
supports; also complete reference checks and review results with Job Seekers.
Job Seekers involved in the program qualify for the following training, free of
charge: Passport To Safety Certificate - Basic WHMIS and Health and Safety
training; Ontario SuperHost - customer Service training; Basic first Aid; and
if needed, SmartServe and Police checks will also be provided. To learn more
about the Jobs Niagara Networking Groups in your area call Celine at 1-888835-7379 extension 116.
Niagara Employment Help Centre
Office phone 905-358-0021
Fax
905-374-7151
Email
andrew@ehc.on.ca
59
Web site
Address
Location
(Intersection)
Officers
www.ehc.on.ca
6100 Thorold Stone Rd, Unit 7, Niagara Falls, ON, L2J 1A3
Niagara Falls (Five Corners (Portage Rd, Drummond Rd - Thorold Stone Rd))
Ethel Churchill, Executive Director
William Gearing, Board Chair
Hours
Mon-Fri 8:30-12 1-4:30
Area served Fort Erie ; Niagara Falls ; Niagara-on-the-Lake
Eligibility
Ages: 25 year(s) and up Unemployed, resident of Ontario, eligible to work in
Canada.
How to apply Call for appointment
Fees
None
Physical
Fully Accessible
access
Service
Offers free and confidential services to unemployed adults 25 years of age
description
and over. Services include career and employment counselling, skills and
interests assessments, training/retraining guidance, translation and assessment
of academic credentials, workshops on job search, Superhost, Smart Serve,
Service Excellence, WHMIS and Safety Awareness, resume and cover letter
assistance, employment preparation services, computers available for job
search with Internet access. Referral to other community resources, labour
market information, resource centre with up-to-date books and videos. 40+
New Horizons is a program funded by Service Canada to assist anyone who is
40+ years of age, in securing meaningful employment and/or upgrading their
existing skills. Services are available to residents of the Niagara Region.
Niagara West Employment & Learning Resource Centres
Employment Resource Centre
Grimsby
Office phone 905-563-1515
Fax
905-563-5612
Email
workforce@alrcniagarawest.org
Web site
www.alrcniagarawest.org
Address
25 Adelaide St, Grimsby, ON, L3M 1X2
Mail Address Box 460, Beamsville, ON, L0R 1B0
Location
Grimsby
(Intersection)
Officers
Margaret Maynard, Executive Director
Contacts
Susan Buckingham, Operations Manager, Ext 1001 905-563-1515,
susan@alrcniagarawest.org
60
Hours
Area served
Eligibility
Fees
Physical
access
Service
description
By Appointment
Grimsby ; Lincoln ; West Lincoln ; Glanbrook; Upper Stoney Creek
Youth, Adults, Seniors, Men, Women
None
Fully Accessible
Offers the following programs and services: Integrated services providing
support for the un/underemployed in West Niagara/Glanbrook ~ Specialized
programs for 40+ sector/mature workers (includes exploring
Enterpreneurship) ~ Employment Ontario Job Finding Clubs (includes
Internet Job Search Program) ~ Lifeskills/Self-Direction Training ~
Workforce/workplace skills training ~ Software Training ~ Basic Computer
Training for 50+ ~ Transitional programs towards employability or higher
education ~ One-to-one tutoring and small groups ~ Family Literacy ~
Professional academic and vocational assessments ~ One-to-one career
development ~ Resumes and cover letters ~ Portable outreach program ~
Customized training workshops ~ Lending/resource library. There are also
location sites in seven libraries and various other sites throughout Niagara
West/Glanbrook as needed. This organization has conducted research funded
by Service Canada into the Barriers of Mature Job Seekers in Niagara (40+)
and has developed a Job Search Handbook for the Experienced Worker.
Niagara West Employment & Learning Resource Centres
Employment Resource Centre
Beamsville
Office phone 905-563-1515
Fax
905-563-5612
Email
workforce@alrcniagarawest.org
Web site
www.alrcniagarawest.org
Address
4271 Queen St, Beamsville, ON, L0R 1B0
Mail Address Box 460, Beamsville, ON, L0R 1B0
Location
Beamsville (Queen St - Beam St)
(Intersection)
Officers
Margaret Maynard, Executive Director
Contacts
Susan Buckingham, Operations Manager, Ext 1001 905-563-1515,
susan@alrcniagarawest.org
Hours
Mon-Thu 9-4
Area served Beamsville ; Fenwick ; Jordan ; Jordan Station ; Lincoln ; Pelham ; Smithville
; Vineland ; Vineland Station ; West Lincoln ; Glanbrook; Upper Stoney
Creek
Languages of English
61
service
Eligibility
Fees
Physical
access
Service
description
Youth, Adults, Seniors, Men, Women
None
Fully Accessible
Offers the following programs and services: Integrated services providing
support for the un/underemployed in West Niagara/Glanbrook ~ Specialized
programs for 40+ sector/mature workers (includes exploring
Enterpreneurship) ~ Employment Ontario Job Finding Clubs (includes
Internet Job Search Program) ~ Lifeskills/Self-Direction Training ~
Workforce/workplace skills training ~ Software Training ~ Basic Computer
Training for 50+ ~ Transitional programs towards employability or higher
education ~ One-to-one tutoring and small groups ~ Family Literacy ~
Professional academic and vocational assessments ~ One-to-one career
development ~ Resumes and cover letters ~ Portable outreach program ~
Customized training workshops ~ Lending/resource library There are also
location sites in seven libraries and various other sites throughout Niagara
West/Glanbrook as needed. This organization has conducted research funded
by Service Canada into the Barriers of Mature Job Seekers in Niagara (40+)
and has developed a Job Search Handbook for the Experienced Worker.
Niagara West Employment & Learning Resource Centres
Employment Resource Centre
West Lincoln
Office phone 905-957-8356
Fax
905-563-5612
Email
workforce@alrcniagarawest.org
Web site
www.alrcniagarawest.org
Address
176 Griffin St N, Smithville, ON, L0R 2A0
Mail Address Box 460, Beamsville, ON, L0R 1B0
Location
Smithville
(Intersection)
Officers
Margaret Maynard, Executive Director
Contacts
Susan Buckingham, Operations Manager, Ext 1001 905-563-1515,
susan@alrcniagarawest.org
Hours
Mon-Thu 9-3
Area served Smithville ; St Anns ; Wellandport ; West Lincoln ; Glanbrook; Upper Stoney
Creek; Pelham; Fenwick; Fonthill
Languages of English
service
Eligibility
Youth, Adults, Seniors, Men, Women
62
Fees
Physical
access
Service
description
None
Fully Accessible
Offers the following programs and services: Integrated services providing
support for the un/underemployed in West Niagara/Glanbrook ~ Specialized
programs for 40+ sector/mature workers (includes exploring
Entrepreneurship) ~ Employment Ontario Job Finding Clubs (includes
Internet Job Search Program) ~ Lifeskills/Self-Direction Training ~
Workforce/workplace skills training ~ Software Training ~ Basic Computer
Training for 50+ ~ Transitional programs towards employability or higher
education ~ One-to-one tutoring and small groups ~ Family Literacy ~
Professional academic and vocational assessments ~ One-to-one career
development ~ Resumes and cover letters ~ Portable outreach program ~
Customized training workshops ~ Lending/resource library. There are also
location sites in seven libraries and various other sites throughout Niagara
West/Glanbrook as needed. This organization has conducted research funded
by Service Canada into the Barriers of Mature Job Seekers in Niagara (40+)
and has developed a Job Search Handbook for the Experienced Worker.
YMCA of Niagara
YMCA Employment Assistance Program
Welland
Office phone 905-734-8562
Fax
905-734-7562
Email
wlemployment@ymcaofniagara.ca
Web site
www.ymcaofniagara.org
Address
250 Thorold Rd, Lower Level, Welland, ON
Mail Address 25 YMCA Dr, St Catharines, ON, L2N 7P9
Location
Welland
(Intersection)
Contacts
Deanna D'Elia, Director of Employment Services, Ext 22 905-684-3500
David Wyllie, Vice President of Community and Employment
Hours
Mon-Fri 8-4
Area served Niagara Region
Languages of English ; French - French Instructor on site
service
Eligibility
Ages: 17 year(s) - 64 year(s) Persons must be unemployed (working 0 - 20
hours per week), must be legally entitled to work in Canada (Landed
Immigrant, Canadian Citizen)
How to apply Applications are available at your local YMCA of Niagara or at any of the
YMCA Employment Offices.
63
Fees
Physical
access
Service
description
None ; All services provided at no cost -- transportation assistance provided.
Fully Accessible
Assists individuals between the ages of 17 - 64 that are experiencing difficulty
in finding and/or maintaining employment. Program offers intensive personal
supports to individuals aiding them in pre-employment preparation, job
searching skills and job maintenance. All services are free of cost and are
offered until participant has succeeded in re-entering the workforce.
64
Employment Centres – Simcoe County
Beausoleil Employment Resource Centre. Christian Island
Office phone (705) 247-2727
Fax
(705) 247-1066
Mail care of Tricia Monague
Address
2 C Ogema St, Units 2 & 3, Christian Island, ON, L0K 1C0
Location
Christian Island
(Intersection)
Officers
Angela Beedie, Employment Resource Worker, berc@csolve.net
Contacts
Tricia Monague, Employment Resource Counsellor, Manager,
career@csolve.net
Dana Monague, Employment Resource Specialist, resource@csolve.net
Hours
Mon-Thu 9-4:30, Fri 9-12noon
Area served Christian Island, Penetanguishene and Midland
Languages of English ; Ojibway
service
Eligibility
Must be Canadian
How to apply Call for information
Fees
None
Physical
Partially Accessible - Parking - Accessible; Entrance - Useable
access
Service
Free job search support for job ready and non-job ready clients. Serving our
description
aboriginal community, including all Canadians, in English. Staff assisted
access to computers with internet access, phone, fax, photocopier and written
resources to develop your job search tools. The aboriginal employment
counsellor is available by appointment to local ERC's including Midland,
Penetanguishene, Orillia and Rama to assist aboriginal people within the area
of job search tools, career decision making, skill development and
employment maintenance. Alternative funding sources may also be explored.
Canada. Human Resources and Social Development Canada. Human Resource
Centre/Service Canada Centre. Midland Office
Employment Services
Office phone (705) 526-2224; For EI recipients.
Toll-free
1-800-206-7218
phone
Fax
(705) 526-0316
Web site
www.servicecanada.gc.ca
Address
Huronia Mall, 9225 Hwy 93, Midland, ON, L4R 4K4
65
Location
(Intersection)
Hours
Area served
Languages of
service
Eligibility
How to apply
Fees
Physical
access
Service
description
Midland (Hwy 93 & Hugel Ave)
Mon-Fri 8:30-4
Simcoe County - Simcoe North
English ; French
As defined by legislation (EI Act and Regulation primarily)
Drop-in
None
Partially Accessible - Entrance - Accessible; Parking - Accessible
The SCC is the point of delivery for Federal Employment and Employment
Insurance Programs and Services. Application for Employment Insurance
benefits is made here. The SCC offers a wide range of programs and services
to help clients obtain employment. Labour Market information is available.
Individuals can apply at the SCC for their Social Insurance Numbers and
Pleasure Craft Licences. As a Government of Canada INFO CENTRE this
SCC provides information, pamphlets, and application forms for other federal
government agency programs including Canada Pension Forms. An
Interactive Training Inventory is accessible via the Internet at
www.trainingiti.com. Boat registrations are also submitted here.
Career Access Centre
Office phone (705) 445-3516
Fax
(705) 445-3401
Email
info@careersolutions.ca
Web site
www.careersolutions.ca
Address
Admiral Bldg, 1 First St, Suite 208, Collingwood, ON, L9Y 1A1
Location
Collingwood (First & Hurontario Sts)
(Intersection)
Contacts
Janet Davie, Manager, Bus (705) 445-3516 Ext 2, jdavie@careersolutions.ca
Hours
Mon-Fri 9-4:30
Area served
Blue Mountains ; Clearview ; Collingwood ; Wasaga Beach
Languages of English
service
Eligibility
Call for information
How to apply Call for information
Fees
None
Physical access Fully Accessible
66
Service
description
The Career Access Centre is a user friendly 'self-help' employment Resource
Centre created to assist any Canadian citizen or landed immigrant with their
job search needs. Employees: Full-time: 4; Part-time: 2
Career Centre. Bayfield St
Office phone
(705) 725-8990
TTY phone
(705) 735-4906
Fax
(705) 725-9511
Email
info@barriecareercentre.com
Web site
www.barriecareercentre.com
Address
320 Bayfield St, Unit 57, Barrie, ON, L4M 3C1
Location (Intersection) Barrie (Bayfield St & Ferris Lane)
Contacts
Louise Woodrow, Counsellor Co-ordinator
Lorraine Stacey, Marketing Co-ordinator
Hours
Office: Mon-Fri 8:30-4:30
Area served
Simcoe County
Languages of service
English ; French
Eligibility
No restrictions
How to apply
Call for information
Fees
None - For Clients
Physical access
Fully Accessible
Service description
The Career Centre provides career counselling and/or on-the-spot
employment assistance through our Employment Resource
Centres. The Career Centre is an Employment Ontario program
and is funded in part by the Government of Canada. Employment
and career counselling services are available at no cost to eligible
clients. Centres are located in the Bayfield Mall and 48 Collier
Street and offer services in both English and French. The Career
Centre is equipped to assist with all job search activities including
career decision making, resumes, cover letters and has an
extensive resource library, computer equipment, internet, fax, and
photocopy equipment. Individuals who require further support can
be referred to the Job Developer. Resources & Printed Materials:
job postings, newspapers: local & national, resume and cover letter
resource materials, career & training information, trade & industry
information Services & Equipment: fax/photocopier/telephone,
resume & cover letter critique, proof reading, Computer Access:
MS Word processing, High speed internet, On-line self-assessment
Workshop Series: Job Search For Success, Resume, Cover Letters,
Interview Skills, Career Planning, Labour Market, Self
67
Employment, Internet Job Search, Transferable Skills, Calling
Cards, Employment Portfolios. Meet With A Specialist to explore
job and career options, programs & services, create a return to
work action plan and powerful marketing tools.
Georgian Career Development Centre
Office phone (705) 722-1523
Toll-free
1-877-722-1523
phone
Fax
(705) 722-5179
Web site
www.georgianc.on.ca
Mail care of Georgian College
Address
1 Georgian Dr, Barrie, ON, L4M 3X9
Location
Barrie (Duckworth St & Georgian Dr)
(Intersection)
Contacts
Lisa Whalen, Manager
Hours
Sep-May: Mon-Thu 8-7:30, Fri 8-4:30; Jun-Aug: Mon-Fri 8-4:30
Area served Barrie - and area
Languages of English ; French
service
Eligibility
No restrictions
How to apply Appointment
Fees
Service - for community members ; None - for Georgian College students,
potential students, and alumni
Physical
Fully Accessible
access
Service
The Georgian Career Development Centre assists individuals with a wide
description
variety of career development services including professional advice on career
selection, workshops, academic advising, assessment testing, disability
specialists and a job posting and referral service. Has a library of resources
related to job search, employment information and statistical data.
Job Connect. Barrie Learning Centre. Barrie
Office phone (705) 722-1505
Fax
(705) 722-5179
Email
NGROTTOLI@georgianc.on.ca
Web site
www.georgianc.on.ca/jobconnect/
Mail care of Georgian College of Applied Arts and Technology
68
Address
Mail Address
Location
(Intersection)
Contacts
Hours
Area served
Languages of
service
Eligibility
Bayfield Mall, 320 Bayfield St, Unit 68, Barrie, ON
1 Georgian Dr, B Building, Rm 110, Barrie, ON, L4M 3X9
Barrie (Bayview Dr)
Sandra Arsenault, Program Manager
Mon-Fri 8:30-4:30
Barrie
English
Ages: 16 year(s) and up Unemployed or underemployed; Youth; Young
adults; Adults; all Ontario employers are eligible Summer Jobs Service:
Students; 15-24yrs; up to 29yrs if disabled; planning to return to secondary
school, college or university the following autumn
How to apply Intake over the phone; appointment and individual interview set up with
placement consultant
Fees
None
Physical
Fully Accessible
access
Service
A program of Ontario Ministry of Training, Colleges and Universities,
description
delivered by Georgian College, to assist out of school unemployed or
underemployed youth and young adults, aged 16 and up, to find and keep a
permanent job, with a focus on apprenticeships. Programs include initial
interview and assessment. A new initiative to link unemployed youth with the
employers for young people who want to help to: choose a career direction,
prepare resumes and cover letters, develop job search strategies, and get
labour market and apprenticeship information. All age groups are invited to
access the Resource Centre and/or meet with a consultant for information and
referral. Also runs a Summer Jobs Service each summer, which assists
students in finding a summer job and pays wage subsidies to participating
employers.
Northern Lights Employment Resource Centre. Orillia
Office phone (705) 325-9299
TTY phone
(705) 325-7426
Fax
(705) 325-4340
Email
info@orilliaerc.ca
Web site
www.orilliaerc.ca
Address
Orillia City Centre, 50 Andrew St S, Orillia, ON, L3V 7T5
Location
Orillia (Colborne St & Andrew St)
(Intersection)
69
Contacts
Hours
Area served
Languages of
service
Eligibility
How to apply
Fees
Physical access
Service
description
Kathy Low, Coordinator
Sandy Terry, Team Leader
Mon-Fri 8:30-4:30
Orillia ; Oro-Medonte ; Ramara ; Severn
English ; French
No restrictions
Not necessary
None
Fully Accessible
The Orillia Employment Resource Centre, operated by Northern Lights
Canada is an Employment Ontario program funded in part by the Government
of Canada. This self-serve centre offers assistance with resumes and cover
letters, job search tips, career information, computer time for resumes and
cover letters, interview tips, Internet access, workshops, access to telephone,
fax, laser printer, photocopier, posted job ads, labour market information,
employer information and reference materials to aid with job search.
Employment needs assessments and employment counselling also provided by
appointment. The ERC offers an accessible workstation, a device for the
visually impaired to browse the web and access word processing, and
communications access for deaf, hearing and speech impaired, amplified
telephone with large numbers and a hydraulic table that can adjust to variable
heights. All computers have current word processing software, Internet access
and caree-assessment tools such as Career Explorer and Career Cruising. For
assistance with job search or career planning, call the Employment Resource
Centre or drop in. Appointments available upon request to plan your path to
employment.
Simcoe Community Services. Barrie Head Office
Community Support Services
Barrie Employment Options
Office phone (705) 727-1234
Fax
(705) 727-0280
Email
inquiries@simcoecommunityservices.ca
Web site
www.simcoecommunityservices.ca
Address
Bayfield Mall, 320 Bayfield St, Barrie, ON
Mail Address 39 Fraser Crt, Barrie, ON, L4N 5J5
Location
Barrie (Bayfield St & Ferris Lane; Bayfield St & Coulter St)
(Intersection)
Officers
Lynn Price, Chief Executive Officer, (705) 726-9082
70
Contacts
Community Support Services Manager, (705) 726-9082 Ext 268
Employment Support Coordinator, (705) 727-1234 Ext 226
Hours
Mon-Fri 8:30-4:30
Area served Barrie ; Essa ; Innisfil ; Oro-Medonte ; Springwater
Languages of English
service
Eligibility
Ages: 18 year(s) and up Adults
How to apply Client must apply to the Intake Committee
Fees
None
Physical
Fully Accessible
access
Service
The Job Support Program assists individuals in finding employment or work
description placements. A Job Support worker/coach will provide on the job training and
assistance where needed to facilitate the individual's transition into the
community work force. The Job Skills Development Program assists
individuals to develop employment skills. The program is a 24 week course
with 3 weeks of in class sessions and 3 weeks of on site work experience in
various vocational fields. Followup is provided to both the individual and the
employer on an as needed basis.
Skill Tracks
Office phone
Fax
Email
Address
Location (Intersection)
Contacts
Hours
Area served
Languages of service
Eligibility
Fees
Physical access
Service description
(705) 446-5840
(705) 446-5841
teresa@skillslink.net
191 Hurontario St, Unit 9, Collingwood, ON, L9Y 2M1
Collingwood
Kristin Kentner, Facilitator
Teresa Pearson, Facilitator
Mon-Thu 8:30-4:30, Fri 8:30-3:30
Blue Mountains ; Clearview ; Collingwood ; Wasaga Beach
English
Ages: 15 year(s) - 30 year(s) not receiving EI, and out of school.
Call for further eligibility.
None
Not Accessible
Skill Tracks is a flexible program that will work with the
participant, by using simulated business activities, to help gain and
develop the skills needed to achieve employment and educational
goals. Topics include occupational health and safety, personal
71
management skills, action problem solving and hands on business
operation skills. Participants may receive payment to attend,
opportunity to learn, paid work placement, chance to learn new
skills, level C health and safety first aid certificate, certificate of
completion, and opportunity to enhance your computer skills.
Program will run for approximately 24 weeks. Employees: Fulltime: 2
vpi Complete Employment Solutions
Office phone
(705) 444-1358
Toll-free phone 1-877-371-4707
Fax
(705) 444-0803
Web site
www.vpi-inc.com
Address
Admiral Bldg, 1 First St, Suite 220, Collingwood, ON, L9Y 1A1
Location
Collingwood (First & Hurontario Sts)
(Intersection)
Contacts
Trish Allan, Administrator, 1-877-371-4707, trishallan@vpi-inc.com
Hours
Mon-Fri 8:30-4:30
Area served
Grey County ; Simcoe County
Languages of English ; French
service
Eligibility
Adults, unemployed
How to apply Call for information
Fees
None
Physical access Fully Accessible
Service
Offer employment counselling and assessment. Programs include weekly
description
General Information Sessions and Job Search Workshops. Employees: Fulltime: 4; Part-time: 1
72
Employment Insurance – Toronto
Canada. Service Canada
Employment Insurance
Toll-free
1-800-531-7555 Automated Telephone Reporting Service (Teledec)
phone
TTY phone 1-866-678-2785
Email
ontario.inquiry@hrsdc-rhdcc.gc.ca
Web site
www.hrsdc.gc.ca
Hours
Office -- Mon-Fri 8:30-4:30 * automated telephone Employment Insurance
Information Job Bank and My EI Information Online service -- Mon-Sun 24
hours
Area served Canada
Languages of English ; French
service
Eligibility
Persons legally entitled to work in Canada
How to apply Contact nearest Human Resource Centre/Service Canada Centre * for
information on EI claims and application procedures call Employment
Insurance Information -- English 1-800-206-7218, French 1-800-808-6352 or
visit web site for online application procedure * Job Order Service Hotline -employers wishing to list employment opportunities call 1-866-789-1297, fax
1-866-664-2534
Service
Human Resource Centres/Service Canada Centres -- workers select
description employment opportunities from those listed in job banks * pre-employment
counselling, referral to retraining programs * programs for youth, women,
Native Canadians, persons with disabilities, visible minorities, social
assistance recipients
Employment Insurance (EI) -- the Employment Insurance Act covers most
employed persons who have an interruption of earnings due to shortage of
work, injury, quarantine, pregnancy, adoption, personal illness, or a grave
illness in the family * claimants must have worked at least 700 hours of
insured employment in the year prior to application (600 hours for maternity,
parental, sickness or compassionate care benefits) * duration of benefits based
on insured weeks of work and regional unemployment rate * a minimum of
910 hours of insured employment required if entering workforce for the first
time, or if re-entering the workforce after more than a 2 year absence *
workers 65 years and over pay EI premiums and are entitled to EI benefits,
though income from employment related pensions will be deducted
An application form and, if possible, Records of Employment from previous
employers should be submitted immediately after employment has ended to
have the claim considered from the last day worked * the first 2 weeks of the
73
claim are a waiting period for which no benefits are paid * claimants' report
cards must be correctly completed to generate payment (exemptions available
for compassionate care benefit claimants) * maximum weekly benefit -- $413
* claimants may earn up to 25% or $50 (whichever is higher) of regular
benefits without a reduction in EI payment * able bodied claimants must be
seeking employment daily to remain eligible * claimants who quit a job
without just cause or are fired for misconduct are ineligible for regular benefits
* just cause includes discrimination, sexual harassment, working conditions
that constitute a danger to health and safety, significant modification of terms
and conditions respecting wages or salary, leaving to care for child or
immediate family member, major changes in work duties * My EI
Information Online -- computer access to claim information
Special benefits -- 15 weeks sickness benefits * 6 weeks compassionate care
benefits * 15 weeks maternity benefits * 35 weeks parental benefits available
to natural or adoptive parents -- benefits can be shared by mother and father *
claimants may be able to receive combination of special benefits up to 71
weeks total
Any claimant or former employer of a claimant who disagrees with a claim
decision may appeal to a Board of Referees
Job Bank, www.jobbank.gc.ca -- online employment information and job
postings
Social Insurance Numbers -- proof of identity requirements include primary
documents such as Canadian birth certificate, citizenship certificate or
permanent resident (landed immigrant) paper proving status in Canada plus
supporting documents such as a marriage certificate or registration, divorce
decree, legal change of name document or adoption papers
Organization Federal Government
type
Canada. Service Canada
Employment Insurance
Workplace Equity Services
Office phone
416-954-7194
TTY phone
416-954-7383
Fax
416-954-7201
Email
ontario.inquiry@hrsdc-rhdcc.gc.ca
Web site
www.hrsdc.gc.ca
Address
4900 Yonge St, 8th Fl, North York, ON, M2N 6A8
Location
North York Central (Yonge St-Sheppard Ave W)
74
(Intersection)
Hours
Mon-Fri 8:30-4:30
Languages of
English ; French
service
Physical access Wheelchair accessible building including main entrance and barrier free
washrooms * braille and tone elevators, lowered buttons * designated
parking
Service
Assists with implementation of employment equity programs for
description
employers, unions, other organizations
Organization
Federal Government
type
75
Employment Insurance – Halton Region
Canada. Human Resources and Social Development
Employment Insurance
Compassionate Care Benefits
Toll-free
Automated information 1-800-206-7218, press "0" to speak to a representative
phone
TTY phone 1-800-529-3742
Web site
www.sdc.gc.ca/asp/gateway.asp?hr=en/ei/types/compassionate_care.shtml&hs=tyt
Location
Halton Region
(Intersection)
Hours
Mon-Fri 8:30am-4:30pm
Area served Halton Region
Languages French
of service
Eligibility To be eligible for compassionate care benefits you must apply and show that: - your
regular weekly earnings from work have decreased by more than 40%; and - you
have accumulated 600 insured hours in the last 52 weeks or since the start of your
last claim. This period is called the qualifying period. Refer to website for more
information.
How to
Applications can be made in person at local offices, completed by mail or made
apply
securely online here. Must also provide a medical certificate as proof that the
gravely ill family member needs care or support and is at significant risk of death
within 26 weeks. Employment documents, a medical letter and a SIN will be
required as part of the application process.
Fees
None
Physical
Fully Accessible
access
Service
As of January 4, 2004, compassionate care benefits may be paid up to a maximum
description of 6 weeks to a person who has to be absent from work to provide care or support to
a gravely ill family member at risk of dying within 26 weeks. Unemployed persons
on EI can also ask for this type of benefits. Full information is available on website.
Contact local Service Canada Centres for more information: Burlington Service
Canada Centre 440 Elizabeth St Burlington, ON L7R 2M1 905-637-4525
Georgetown Service Canada Centre 232 Guelph St Georgetown, ON L7G 4B1 905877-6915 Milton Service Canada Centre 106-310 Main St E Milton, ON L9T 1P4
905-878-8418 Oakville Service Canada Centre 1090 Speers Rd Oakville, ON L6L
2X4 1-800-959-9522
Organization Federal Government
type
76
Canada. Service Canada
Human Resources & Social Development Canada
Oakville Office
Office phone 1-800-959-9522 Canada Service Centre for Youth: May-Aug 905-845-3601
Toll-free
Main Number: 1-800-959-9522; Regional Call Centre for Employment
phone
Insurance and Social Insurance Numbers: 1-800-206-7218; Employment
Telemessage: 1-800-523-4732; Record of Employment Order: 1-800-2638364; Record of Employment Information: 1-800-263-8364; Income Security
Call Centre: 1-800-277-9914; Labour Programs: 1-800-567-3862; Labour
Standards: 1-800-531-5551; Job Order Service Hotline: 1-866-789-1297; Job
Order Faxback: 1-866-664-2534; Automated Telephone Reporting Service: 1800-531-7555; Foreign Worker: 1-866-566-5518
Fax
905-845-4055
Email
ontario.inquiry@hrsdc-rhdcc.gc.ca
Web site
www.servicecanada.gc.ca
Mail care of Service Canada, Social Insurance Registration Office
Address
1090 Speers Rd, Oakville, ON, L6L 2X4
Mail Address PO Box 7000, Bathurst, NB, E2A 4T1
Location
Oakville (Fourth Line & Speers Rd)
(Intersection)
Officers
Debby McIntyre, Service Delivery Manager, 905-339-4100
Contacts
Rick Levert, Service Delivery Coordinator, 905-339-4139
Hours
Mon-Fri 8:30am-4:00pm
Area served Oakville
Languages of French
service
Eligibility
For some programs eligibility is restricted to clients in receipt of Employment
Insurance benefits.
How to apply Applications for Employment Insurance are now accepted online or in person.
When applying for Social Insurance Number, a birth certificate is required; if
the name has been changed, birth certificate and documentation of name
change (Marriage Certificate/Canadian Name Change Certificate). If born in
another country, citizenship documents or landed immigrant papers are
necessary. Simply gather the document(s) you need and take them to your
nearest Service Canada Centre. A Citizen Service Agent will work with you to
process your application online. If your application and document(s) are in
order, you will get a Social Insurance Number in one visit and receive your
card within five working days. Plus, by applying at a Service Canada Centre,
you won't have to send your valuable documents by mail. If you need to apply
by mail, please follow these steps: - complete an application form from the
Web site or call us to request one - gather your original document(s) Send
your completed application, original document(s) and payment, if required to
77
Fees
Physical
access
Service
description
the above mailing address. Please visit the ServiceOntario website for
information on the Newborn Registration Service that allows you to register
your baby's birth and the fastest way to apply for their birth certificate and
Social Insurance Number all at the same time.
Service - Replacement fee for SIN cards
Fully Accessible
To help Canadians prepare for, find and keep work. To assist Canadians to
provide financial security for themselves and their families. To promote a fair,
safe, healthy, stable, cooperative and productive work environment. Major
Services: * Employers can order Records of Employment, phone 905-8453891 * Job Bank: Service Canada job listing across Canada * Accepting
Employment Insurance claims and responding to inquiries. Information for
Compassionate Care Benefits also available. Inquiries: 1-800-206-7218. *
Accepting and processing Social Insurance Number (SIN) applications *
Accepting applications and providing information on Income Security
Programs ISP: Canada Pension Plan & Old Age Security. Inquiries call 1-800277-9914. * Labour Market Information (LMI) * Accepting applications and
providing information on federal employment programs Opportunities Fund,
Youth Programs & Homelessness. For other employment programs
administered by the provice of Ontario please visit
www.ontario.ca/employmentontario The Oakville office of the Service
Canada Centre for Youth offers services to help both employers and students
meet their summer employment needs. Annually April to August, 905-8453601. For more information on Service Canada please go to
www.servicecanada.gc.ca.
Vpi
Assessment Centre for Government Funded Employment Programs
Office phone 905-338-2190
Fax
905-338-1322
Web site
www.vpi-inc.com
Address
476 Morden Rd, Unit 102, Oakville, ON, L6K 3W4
Location
Oakville (Morden & Speers)
(Intersection)
Contacts
Martha Colangelo, Program Coordinator - Oakville and Burlington
Assessment Centres
Hours
Mon-Fri 8:30am-4:30pm
Area served Oakville
Languages of Italian ; Polish ; Spanish
service
Eligibility
Ages: 16 year(s) and up Unemployed persons working less than an average of
78
20 hours per week and legally entitled to work in Canada * Employment
Insurance (EI) and Reachback clients (persons with and active EI claim, have
a claim that ended within the last 3 years or have a maternity/parental claim
that ended in the past 5 years)
How to apply Persons seeking to be enrolled with government funded employment
assistance programs must have an assessment with VPI.
Fees
None - services are free for those seeking employment
Physical
Fully Accessible
access
Service
VPI is a private company providing individualized services to guide and assist
description
clients to reach their employment goals. VPI services are available to
everyone, including those with barriers to securing and maintaining
employment. Employment assessment and counselling for persons returning
to work. * barriers to employment explored and action plan developed and
implemented * referral to appropriate employment service or vocational
training program
Vpi
Burlington Employment Assessment Centre
Office phone 905-637-8988
Fax
905-637-3160
Web site
www.vpi-inc.com
Address
3050 Harvester Rd, Ste 107, Burlington, ON, L7N 3J1
Location
Burlington (QEW & Guelph Line)
(Intersection)
Officers
Martha Colangelo, Program Coordinator, marthacolangelo@vpi-inc.com
Contacts
Elke Meiritz, Administrative Assistant, elkemeiritz@vpi-inc.com
Hours
Mon-Fri 8:30am-4:30pm
Area served Burlington
Languages of German ; Italian ; Spanish
service
Eligibility
Unemployed persons working less than an average of 20 hours per week and
legally entitled to work in Canada * Employment Insurance (EI) and
Reachback clients (persons with and active EI claim, have a claim that ended
within the last 3 years or have a maternity/parental claim that ended in the
past 5 years)
Fees
None
Physical
Fully Accessible
access
Service
Employment assessment and counselling for persons returning to work. *
79
description
barriers to employment explored and action plan developed and implemented
* referral to appropriate employment service or vocational training program
Organization Commercial
type
Vpi
Milton Employment Assessment Centre
Office phone 905-693-0034
Toll-free
1-888-336-9550
phone
Fax
905-693-0097
Web site
www.vpi-inc.com
Address
420 Main St, Ste 211, Milton, ON, L9T 1P9
Location
Milton (Main St & Ontario St)
(Intersection)
Officers
Beverly Tyhurst, Sr. Programme Coordinator, beverlytyhurst@vpi-inc.com
Contacts
Dawn Johnson, Administrative Assistant, dawnjohnson@vpi-inc.com
Hours
Mon-Fri 8:30am-4:30pm
Area served Milton
Eligibility
Unemployed persons working less than an average of 20 hours per week and
legally entitled to work in Canada * Employment Insurance (EI) and
Reachback clients (persons with and active EI claim, have a claim that ended
within the last 3 years or have a maternity/parental claim that ended in the
past 5 years)
Fees
None
Physical
Fully Accessible
access
Service
Employment assessment and counselling for persons returning to work. *
description
barriers to employment explored and action plan developed and implemented
* referral to appropriate employment service or vocational training program
80
Employment Insurance – Niagara
Canada. Service Canada
Employment Insurance
Niagara Falls
Toll-free
Employment Insurance: 1-800-206-7218; Service Canada: 1-800-622-6232
phone
TTY phone 905-354-2749; Service Canada: 1-800-926-9105
Fax
905-354-2591
Web site
www.servicecanada.gc.ca/en/sc/ei/benefits/regular.shtml
Address
5853 Peer St, Niagara Falls, ON, L2G 1X4
Location
Niagara Falls (Peer St - Main St)
(Intersection)
Hours
Walk-in Service: Mon-Fri 8:30-4; Insurance Inquiries Telephone Service: 24hour Service
Area served Crystal Beach ; Fort Erie ; Niagara Falls ; Ridgeway ; Stevensville
Languages of English ; French
service
Eligibility
All
How to apply An application form and records of employment from previous employers
should be submitted no later than a week following the interruption of earnings
in order to have the claim considered from the last day worked. Claimants'
report cards must be correctly completed to generate payment.
Fees
None
Physical
Fully Accessible
access
Service
The Employment Insurance Act covers most employed persons who have an
description interruption of earnings due to shortage of work, illness, injury, pregnancy or
adoption or the need to care for an immediate family member who is gravely
ill. ~ eligibility is based on the number of contributory hours of work and
record of employment in the previous 52 week period ~ applications can be
filled via the internet at the website above and Records of Employment should
be submitted no later than a week following the interruption of earnings ~ first
2 weeks of the claim is usually a waiting period ~ claimants' report cards must
be correctly completed to generate payment and can be either done on-line at
the above website or by calling 1-800-531-7555 ~ able-bodied claimants must
be seeking employment daily ~ there is the right of appeal to a Board of
Referees ~ appeal forms and additional assistance are available at Service
Canada Centres ~ claimants with inquiries should call 1-800-206-7218 ~
Social Insurance Numbers (SIN) are obtained by application through Service
Canada Centres. Documents needed for SIN are: Canadian birth certificate,
citizenship certificate or permanent resident (landed immigrant) paper proving
81
status in Canada plus secondary identification such as a driver's licence, health
insurance card, credit card, church, school or employment record must be
provided. As of Jan 4, 2004 the new benefit Employment Insurance
Compassionate Care Benefits came into effect. These benefits will be paid to
workers who have to be away from work temporarily to provide care or
support to a member of their family, who is gravely ill with a significant risk of
death within a period of 26 weeks. For information concerning applying for the
benefit, contact 1-800-206-7218. Employees will be eligible to receive benefits
up to a maximum of 6 weeks during the benefit period. With Ontario's
Ministry of Labour's Family Medical Leave, a person is eligible for up to eight
weeks job-protected leave from work. All employees, whether full-time, parttime, permanent or contract are entitled to the Family Medical Leave under the
Employment Standards Act. For further information concerning an employees
rights, contact 1-800-531-5551.
Canada. Service Canada
Employment Insurance
St Catharines
Toll-free
Employment Insurance: 1-800-206-7218; Service Canada: 1-800-622-6232
phone
TTY phone Service Canada: 1-800-926-9105
Fax
905-988-2763
Web site
www.servicecanada.gc.ca/en/sc/ei/benefits/regular.shtml
Address
Landmark Building, 43 Church St, St Catharines, ON, L2R 7E1
Mail Address PO Box 21, St Catharines, ON, L2R 5C7
Location
St Catharines (Landmark Building across from Post Office/Corner of
(Intersection) Wellington - Church)
Officers
John Marchio, Manager
Hours
Walk-in Service: Mon-Fri 8:30-4; Insurance Inquiries Telephone Service: 24hour Service
Area served St Catharines
Languages of English ; French
service
Eligibility
Ages: 17 year(s) and up Youth, Adults
How to apply Must fill application to apply for Employment Insurance Benefits.
Fees
None
Physical
Partially Accessible - Parking - Usable; Entrance - Accessible; Washroom access
Accessible
Service
The Employment Insurance Act covers most employed persons who have an
description interruption of earnings due to shortage of work, illness, injury, pregnancy or
adoption or the need to care for an immediate family member who is gravely
82
ill. ~ eligibility is based on the number of contributory hours of work and
record of employment in the previous 52 week period ~ applications can be
filled via the internet at the website above and Records of Employment should
be submitted no later than a week following the interruption of earnings ~ first
2 weeks of the claim is usually a waiting period ~ claimants' report cards must
be correctly completed to generate payment and can be either done on-line at
the above website or by calling 1-800-531-7555 ~ able-bodied claimants must
be seeking employment daily ~ there is the right of appeal to a Board of
Referees ~ appeal forms and additional assistance are available at Service
Canada Centres ~ claimants with inquiries should call 1-800-206-7218 ~
Social Insurance Numbers (SIN) are obtained by application through Service
Canada Centres. Documents needed for SIN are: Canadian birth certificate,
citizenship certificate or permanent resident (landed immigrant) paper proving
status in Canada plus secondary identification such as a driver's licence, health
insurance card, credit card, church, school or employment record must be
provided. As of Jan 4, 2004 the new benefit Employment Insurance
Compassionate Care Benefits came into effect. These benefits will be paid to
workers who have to be away from work temporarily to provide care or
support to a member of their family, who is gravely ill with a significant risk of
death within a period of 26 weeks. For information concerning applying for the
benefit, contact 1-800-206-7218. Employees will be eligible to receive benefits
up to a maximum of 6 weeks during the benefit period. With Ontario's
Ministry of Labour's Family Medical Leave, a person is eligible for up to eight
weeks job-protected leave from work. All employees, whether full-time, parttime, permanent or contract are entitled to the Family Medical Leave under the
Employment Standards Act. For further information concerning an employees
rights, contact 1-800-531-5551.
Canada. Service Canada
Employment Insurance
Welland
Toll-free
Employment Insurance: 1-800-206-7218; Service Canada: 1-800-622-6232
phone
TTY phone Service Canada: 1-800-926-9105
Fax
905-735-1731
Web site
www.servicecanada.gc.ca/en/sc/ei/benefits/regular.shtml
Address
250 Thorold Rd, Main Flr, Welland, ON, L3B 3W3
Mail Address PO Box 21, St. Catharines, ON, L2R 5C7
Location
Welland (Thorold Rd, east of Rice Rd)
(Intersection)
Hours
Walk-in Service: Mon-Fri 8:30-4; Insurance Inquiries Telephone Service: 24hour Service
Area served Dunnville ; Port Colborne ; Welland
83
Languages of
service
Eligibility
Fees
Physical
access
Service
description
English ; French
All
None
Fully Accessible
The Employment Insurance Act covers most employed persons who have an
interruption of earnings due to shortage of work, illness, injury, pregnancy or
adoption or the need to care for an immediate family member who is gravely
ill. ~ eligibility is based on the number of contributory hours of work and
record of employment in the previous 52 week period ~ applications can be
filled via the internet at the website above and Records of Employment should
be submitted no later than a week following the interruption of earnings ~ first
2 weeks of the claim is usually a waiting period ~ claimants' report cards must
be correctly completed to generate payment and can be either done on-line at
the above website or by calling 1-800-531-7555 ~ able-bodied claimants must
be seeking employment daily ~ there is the right of appeal to a Board of
Referees ~ appeal forms and additional assistance are available at Service
Canada Centres ~ claimants with inquiries should call 1-800-206-7218 ~
Social Insurance Numbers (SIN) are obtained by application through Service
Canada Centres. Documents needed for SIN are: Canadian birth certificate,
citizenship certificate or permanent resident (landed immigrant) paper proving
status in Canada plus secondary identification such as a driver's licence, health
insurance card, credit card, church, school or employment record must be
provided. As of Jan 4, 2004 the new benefit Employment Insurance
Compassionate Care Benefits came into effect. These benefits will be paid to
workers who have to be away from work temporarily to provide care or
support to a member of their family, who is gravely ill with a significant risk of
death within a period of 26 weeks. For information concerning applying for the
benefit, contact 1-800-206-7218. Employees will be eligible to receive benefits
up to a maximum of 6 weeks during the benefit period. With Ontario's
Ministry of Labour's Family Medical Leave, a person is eligible for up to eight
weeks job-protected leave from work. All employees, whether full-time, parttime, permanent or contract are entitled to the Family Medical Leave under the
Employment Standards Act. For further information concerning an employees
rights, contact 1-800-531-5551.
84
Employment Insurance – Simcoe County
Canada. Human Resources and Social Development Canada. Human Resource
Centre/Service Canada Centre. Midland Office
Employment Services
Office phone (705) 526-2224; For EI recipients.
Toll-free
1-800-206-7218
phone
Fax
(705) 526-0316
Web site
www.servicecanada.gc.ca
Address
Huronia Mall, 9225 Hwy 93, Midland, ON, L4R 4K4
Location
Midland (Hwy 93 & Hugel Ave)
(Intersection)
Hours
Mon-Fri 8:30-4
Area served Simcoe County - Simcoe North
Languages of English ; French
service
Eligibility
As defined by legislation (EI Act and Regulation primarily)
How to apply Drop-in
Fees
None
Physical
Partially Accessible - Entrance - Accessible; Parking - Accessible
access
Service
The SCC is the point of delivery for Federal Employment and Employment
description
Insurance Programs and Services. Application for Employment Insurance
benefits is made here. The SCC offers a wide range of programs and services
to help clients obtain employment. Labour Market information is available.
Individuals can apply at the SCC for their Social Insurance Numbers and
Pleasure Craft Licences. As a Government of Canada INFO CENTRE this
SCC provides information, pamphlets, and application forms for other federal
government agency programs including Canada Pension Forms. An
Interactive Training Inventory is accessible via the Internet at
www.trainingiti.com. Boat registrations are also submitted here.
Canada. Service Canada
Employment Services and Insurance
Office phone (705) 445-1010
Toll-free
Insurance Telemessage 1-800-206-7218; Job Order Placements 1-866-789phone
1297; Employment Telemessage 1-800-523-4732; ROE (Records of
Employment for Employers) orders 1-800-263-8364
85
TTY phone
Fax
Web site
Address
Location
(Intersection)
Hours
Area served
Languages of
service
Eligibility
How to apply
Fees
Physical
access
Service
description
1-800-529-3742
(705) 445-8643
www.servicecanada.gc.ca
The Federal Bldg, 44 Hurontario St, Collingwood, ON, L9Y 2L6
Collingwood (Between First & Second Sts)
Mon-Fri 8:30-4
Blue Mountains ; Clearview ; Collingwood ; Wasaga Beach
English ; French
Call for information
Application form; Booklet - Compassionate care benefits (IN 057-12-03)
None ; New SIN applications and SIN name changes are free, replacements
are $10
Fully Accessible
Programs and services include: Applying for Employment Insurance
providing temporary financial aid to qualified unemployed workers who are
actively seeking work, or who are unable to work due to illness, injury,
quarantine, compassionate care, maternity or parental benefits; Applications
for Social Insurance Numbers, Pleasure Craft Licences, Passport
Applications; Information on the labour market and on employment
opportunities for all workers, employers, organizations and institutions;
various employment interventions which help facilitate the successful
integration of workers into appropriate employment; Labour Market
Adjustment Program which helps advise employers on the changing skill
needs in the workplace. Jobs available Canada wide can be found through the
Internet at www.jobbank.gc.ca
Organization Federal Government
type
Canada. Service Canada
Service Canada Centre. Barrie
Employment Insurance
Toll-free phone
Information on Employment Insurance claims: 1-800-206-7218;
Francais Service d'information téléphonique automatisé: 1-800-
86
TTY phone
Fax
Web site
Address
Location (Intersection)
Hours
Area served
Languages of service
Eligibility
How to apply
Physical access
Service description
808-6352; English Automated Telephone Reporting System: 1800-531-7555; Francais Service automatisé de déclaration par
téléphone: 1-800-431-5595
1-866-678-2785
(705) 725-2501
www.servicecanada.gc.ca
Barrie Service Canada Centre, 48 Owen St, Barrie, ON, L4M 3H1
Barrie (Owen St & Worsley St)
Barrie Service Canada Centre: Mon-Fri 8:30-4pm; no appointment
necessary
Bounded by Hwy #9 to the south, Lake Simcoe and the 9th
Concession of Oro and Hwy #27 to the east, County Rd 23 to the
north and the Mulmur-Tosorontio and Mono-Adjala townlines to
the west
English ; French
Eligibility criteria for benefits can be found on the website, or get
information in person at the Barrie Servie Canada Centre.
Apply by Internet or in person at the Barrie Service Canada Centre
Fully Accessible
Employment Insurance provides temporary financial assistance for
unemployed Canadians while they look for work or upgrade their
skills. Canadians who are sick, pregnant or caring for a newborn or
adopted child parental benefits), as well as those who must care
for a family member who is seriously ill with a significant risk of
death (compassionate care), may also be assisted by Employment
Insurance. CALL the toll free numbers for general information as
well as specific claim information, and for Telephone reporting
VISIT the Service Canada Centre in Barrie; no appointment
necessary. Staff will provide information on these programs, and
assist with applications. For online information go to the website:
Scroll down to 'All Canadians' and click on 'Employment
Insurance' For online information about how to apply for or to
reactivate a claim filed in the past go to the website: Scroll down
to 'All Canadians' and click on 'Employment Insurance', scroll
down to 'Application Information' and click on 'How Do I Apply'
or 'I have received Employment Insurance before. Can I reactivate
my claim?'
87
Tracks - Employment and Resource Services (of Georgian Bay Area)
Job Connect
Office phone (705) 444-1580
Fax
(705) 444-1338
Email
tracks@tracks.on.ca
Web site
www.tracks.on.ca
Address
50 Hume St, Collingwood, ON, L9Y 1V2
Location
Collingwood (Between Hurontario & Ste Marie Sts)
(Intersection)
Contacts
Roy Spiegelberg, Director
Hours
Mon,Wed,Thu 8:30-4:30, Tue 8:30-6, Fri 8:30-3:30
Area served Blue Mountains ; NW Simcoe County
Languages of English ; Interpretive Services - can be arranged
service
Eligibility
Information and Resource Service (IRS) -- walk-in community resource for
anyone seeking employment and/or training Employment Planning and
Preparation (EPP) and Job Development and Placement Support (JDPS) -persons 16 years and over, out of school and out of work, and not receiving
Employment Insurance benefits
Fees
None
Physical
Fully Accessible
access
Service
Three service components tailored to meet individual needs: Information and
description
Resource Service (IRS) -- workshops, information and resources on careers
and occupations, the local labour market, training opportunities and job search
strategies * information on apprenticeship training and resources for
internationally trained individuals seeking employment consistent with their
skills and experience Employment Planning and Preparation (EPP) -individual support to clarify employment needs and develop an action plan,
assist with making decisions, and searching for a job Job Development and
Placement Support (JDPS) -- placements into employment for work
experience and/or on-the-job training
Organization Non Profit
type
88
Corrections – Toronto
Canada. Ministry of the Solicitor General
Correctional Service Canada (Parole)
Office phone
416-973-2393
Crisis phone
1-800-279-8663 After hours duty officer
Fax
416-973-1779
Web site
www.csc-scc.gc.ca
Address
Central Ontario District Office, 180 Dundas St W, Ste 215, Toronto, ON,
M5G 1Z8
Location
Toronto Central (University Ave-Dundas St W)
(Intersection)
Hours
Mon-Fri 8:30-4:30
Languages of
English ; French
service
Eligibility
Men and women released from federal penitentiaries who are under the
authority of the National Parole Board
Physical access
Wheelchair accessible building including main entrance and barrier free
washrooms
Service description Parole supervision and counselling
Organization type Federal Government
Canada. National Parole Board
Victim Information Service
Office phone 613-634-3857
Toll-free
1-800-518-8817
phone
Fax
613-634-3862
Email
sparlingca@npb-cnlc.gc.ca
Web site
www.npb-cnlc.gc.ca
Address
516 O'Connor Dr, Ste 100, Kingston, ON, K7P 1N3
Contacts
Carol Sparling, Regional Manager, Community Relations and Training
Mary-Elizabeth Smith, Communications Assistant
Hours
Mon-Fri 8-4:30
Area served Ontario, Nunavut
Languages of English ; French
service
Fees
None
89
Physical
access
Service
description
Wheelchair accessible building including main entrance and barrier free
washrooms
Provides information to crime victims and their families regarding sentences,
eligibility for release, review and National Parole Board hearings of federal
offenders serving sentences of 2 years to life in prison * receives victim impact
statements and updates
Also information to families and support persons of offenders about the review,
risk, and decision-making process of the National Parole Board
The National Parole Board is an independent administrative tribunal within the
federal Ministry of Public Safety and Emergency Preparedness Canada
Ontario. Ministry of Community Safety and Correctional Services
Office phone 416-327-9992 Marg Welch; 416-327-2387 Michael Simpson
Crisis phone 416-327-9911 Marg Welch; 416-327-2387 Michael Simpson
Fax
416-314-6669 Marg Welch; 416-314-9255 Michael Simpson
Web site
www.mcscs.jus.gov.on.ca
Address
25 Grosvenor St, 16th Fl, Toronto, ON, M7A 1Y6
Location
Toronto Central (Yonge St-College St)
(Intersection)
Hours
Mon-Fri 8:30-5
Languages of English ; French interpreters and translators available
service
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms
Service
Responsible for all provincially operated correctional institutions housing
description
adult offenders serving sentences of up to 2 years less a day or awaiting
criminal proceedings * community supervision of persons on probation,
conditional sentence and provincial parole for adults -- see branch records for
area offices
Organization Provincial Government
type
Ontario. Ministry of the Attorney General
Victim Support Line
Office phone 416-314-2447 Toronto area ; 416-326-0914 Administration
Toll-free
1-888-579-2888
phone
Fax
416-212-1091
90
Web site
www.attorneygeneral.jus.gov.on.ca/english/about/vw/vsl.asp
Mail Address 18 King St E, 7th Fl, Toronto, ON, M5C 1C4
Contacts
Ann Swallow, Manager, Regional Programs Support
Hours
Automated information -- Mon-Sun 24 hours * information counsellors -- MonSun 8 am-10 pm * offender information -- Mon-Fri 9-5 * Victim Liaison Unit - Mon-Fri 9-5
Area served Ontario
Languages of English ; French
service
Service
Toll free information and support line * provides information on criminal
description justice system, including arrest and release procedures, parole, probation,
conditional sentences, police responsibilities, how to be a witness at a criminal
trial * provides access to counsellors for referral to services for victims of crime
* provides information on specific adult offenders on probation, provincial
parole, and conditional sentences of less than 2 years in custody * allows
registration with the automated Victim Notification System, which provides
information on changes in release status of an offender * provides access to
Victim Liaison Unit
Service of the Ontario Victim Services Secretariat
Organization Provincial Government
type
91
Corrections – Halton Region
Ontario. Ministry of Community Safety and Correctional Services
Probation and Parole
Area Administration Office
Office phone 905-637-3457
Fax
905-637-0409
Web site
www.mcscs.jus.gov.on.ca
Address
920 Brant St, Unit 7, Burlington, ON, L7R 4J1
Location
Burlington (Brant & Fairview)
(Intersection)
Contacts
Donna Sverdrup, Area Manager, donna.sverdrup@jus.gov.on.ca
Hours
Mon-Fri 8:30am-4:45pm
Area served Burlington
Languages of Interpretive Services - where appropriate
service
Eligibility
Ages: 18 year(s) and up Court referral
Fees
None
Physical
Fully Accessible
access
Service
This office provides probation/parole services. The target group is adult
description
offenders placed on probation and parole residing within the jurisdiction of
Burlington. Major Services: * Complete pre-sentence reports as ordered by
the court, and pre-parole reports for the Ontario Board of Parole * Provide
community supervision for adults placed on probation, and parolees released
by the Ontario Board of Parole Offices: Milton: 31-55 Ontario St S, Milton,
905-878-7259 Oakville: 481 Morden Rd; 905-845-8571 Georgetown: A-36
Armstrong Ave; 905-873-8135
Organization Provincial Government
type
Ontario. Ministry of Community Safety and Correctional Services
Probation and Parole
Milton Office
Office phone Milton 905-878-7259 Burlington 905-637-3457 Georgetown 905-702-0529
Oakville 905-845-8571
Fax
Milton 905-878-9969 Burlington 905-637-0409 Georgetown 905-702-8510
Oakville 905-845-9516
Web site
www.mpss.jus.gov.on.ca/
92
Address
Milton Mall, 55 Ontario St S, Unit 31, Milton, ON, L9T 2M3
Location
Milton (Ontario St & Childs Dr)
(Intersection)
Officers
Donna Sverdrup, Area Manager, 905-637-3457,
Donna.Sverdrup@jus.gov.on.ca
Contacts
Charlene Wood, Administration Support, 905-878-7259,
charlene.wood@jus.gov.on.ca
Hours
Mon-Fri 8:30am-4:45pm
Area served Halton Region
Languages of Interpreter Services utilized where appropriate.
service
Eligibility
Referred by courts only.
Physical
Fully Accessible
access
Service
To provide probation/parole services to offenders placed on probation and
description
parole residing within the jurisdiction of Halton. Major Services * Complete
Pre-Sentence Reports ordered by the court, and Pre-Parole Reports for the
Ontario Parole & Earned Release Board (OPERB). * Provide supervision to
Adult persons placed on probation by the Courts and to Adult persons granted
Parole release by the OPERB. Area Office:Burlington: 7-920 Brant St, L7R
4J1 Sub Offices * Milton: 31-55 Ontario Street South, L9T 2M3 *
Georgetown: Temporarily located at 31-55 Ontario St. S. Milton * Oakville:
3-481 Morden Rd, L6J 1H3
Ontario. Ministry of Community Safety and Correctional Services
Probation and Parole
Oakville Office
Office phone 905-845-8571
Fax
905-845-9516
Web site
www.mpss.jus.gov.on.ca
Address
481 Morden Rd, Unit 3, Oakville, ON, L6K 3W6
Location
Oakville (Morden Rd & Speers Rd)
(Intersection)
Officers
The Honourable Monte Kwinter, Minister of Community Safety &
Correctional Services, 416-325-0408
Hours
Mon-Fri 8:30am-4:45pm
Area served Oakville
Languages of Interpretive Services
service
93
Eligibility
Fees
Physical
access
Service
description
Ages: 16 year(s) and up
None
Fully Accessible
Providing community supervision to adults and young offenders reporting to
the Ministry's probation and parole office in the jurisdiction of Oakville.
Major Services: 1. Complete pre-sentence and pre-disposition reports, as
ordered by the court, and pre-parole reports for the Ontario Board of Parole. 2.
Provides community supervision to young offenders 16 and 17 years (Phase II
youth); adults placed on probation, parolees released by the Ontario Board of
Parole and conditional sentences.
94
Corrections – Niagara
Canada. Solicitor General
Correctional Service of Canada
St Catharines Area Parole Office
Office phone 905-988-4581
Fax
905-988-4588
Web site
www.sgc.gc.ca
Address
55 King St, Ste 200, St Catharines, ON, L2R 3H5
Location
St Catharines
(Intersection)
Officers
Patricia Kopp, Administrative Assistant
Contacts
Gary Cornett, Area Manager
Hours
Mon-Fri 8:30-4:30
Area served
Niagara Region
Languages of French
service
Eligibility
Ages: 18 year(s) and up Offenders serving sentences of 2yrs or more
Fees
None
Physical access Partially Accessible - Parking - Not accessible; Entrance - Accessible;
Washroom - Not Accessible
Service
Supervision of Federal offenders on day parole, full parole or statutory
description
release. Provides necessary counselling and intervention to promote the safe
re-integration of offenders while maintaining public safety.
Organization Federal Government
type
Ontario. Ministry of Community Safety and Correctional Services
Probation and Parole Services
Niagara Falls
Office phone
905-356-1507
Fax
905-356-0260
Web site
www.mpss.jus.gov.on.ca
Address
5836 Main St, Niagara Falls, ON, L2G 5Z5
Location
Niagara Falls (Main St, north of Ferry St)
(Intersection)
Officers
Jackie Nattrass, Acting Area Manager
Hours
Mon-Fri 8:30-5
Area served
Niagara Falls
95
Eligibility
Ages: 18 year(s) and up Adults (supervision mandated by courts/Ontario
Board of Parole)
Fees
None
Physical access
Partially Accessible - Parking - Not Accessible; Entrance - Usable;
Washroom - Not Accessible
Service description Provides community supervision of adult offenders on probation or
parole.
Organization type Provincial Government
Ontario. Ministry of Community Safety and Correctional Services
Probation and Parole Services
St Catharines
Office phone
905-687-8941
Fax
905-688-2641
Web site
www.mpss.jus.gov.on.ca
Address
55 King St, Ste 504, St Catharines, ON, L2R 3H5
Location
St Catharines (King St - Queen St)
(Intersection)
Officers
Jackie Nattrass, Acting Area Manager
Hours
Mon-Fri 8:30-4:45
Area served
Grimsby ; Lincoln ; Niagara-on-the-Lake ; St Catharines ; West Lincoln
Languages of
English
service
Eligibility
Ages: 18 year(s) and up
Fees
None
Physical access
Partially Accessible - Parking - Not Accessible; Entrance - Usable;
Washroom - Usable
Service description Provides community supervision of adult offenders on probation or
parole and conditional sentences.
Ontario. Ministry of Community Safety and Correctional Services
Probation and Parole Services
Welland
Office phone
905-735-1660
Fax
905-735-5665
Web site
www.mpss.jus.gov.on.ca
Address
3 Cross St, 3rd Flr, Welland, ON, L3B 5X6
96
Location
(Intersection)
Officers
Hours
Area served
Languages of
service
Eligibility
Welland (Cross St N - King St)
Jackie Nattrass, Acting Area Manager
Mon-Fri 8:30-4:45
Fort Erie ; Port Colborne ; Welland
English ; French
Ages: 18 year(s) and up Adult (supervision mandated by courts/Ontario
Board of Ontario)
Fees
None
Physical access
Partially Accessible - Parking - Unknown; Entrance - Usable; Washroom
- Not Accessible
Service description Provides community supervision of adult offenders on probation or
parole.
Organization type Provincial Government
97
Corrections – Simcoe County
Canada. Correctional Service of Canada
National Parole Board
Victim Information Service
Office phone (613) 634-3857
Toll-free
1-800-518-8817
phone
Fax
(613) 634-3861
Web site
www.npb-cnlc.gc.ca
Address
516 O'Connor Dr, Suite 100, Kingston, ON, K7P 1N3
Location
Kingston
(Intersection)
Hours
Mon-Fri 8-4:30
Area served Canada
Languages of English ; French
service
Eligibility
No restrictions
How to apply Call for information
Fees
None
Service
The National Parole Board is an administrative tribunal making decisions
description
after assessing risk and public safety under the authority of the Corrections
and Conditional Release Act to grant, deny, revoke parole, or detain offenders
subject to Statutory Release. The Board also makes decisions on pardon
requests under the Criminal Records Act. The Board can disclose offender
information, copies of Board decisions to victims, media and the public upon
request. Provides public education about the National Parole Board and the
conditional release process.
Organization Federal Government
type
Canada. Correctional Service of Canada
Parole. Barrie Area Office
Office phone (705) 727-4100
Fax
(705) 727-4105
Web site
www.csc-scc.gc.ca
Address
48 Owen St, Suite 302, Barrie, ON, L4M 3H1
Location
Barrie (Owen & Collier)
(Intersection)
98
Contacts
Hours
Area served
Languages of
service
Physical access
Service
description
Organization
type
R J Garrett, Area Manager
Mon-Fri 8:30-4:30
Simcoe County
English ; French
Fully Accessible
Provides supervision of Federal parolees as the local representative of the
federal corrections of Canada. This office also provides Pardons package for
those requesting Criminal Records Pardons.
Federal Government
Ontario. Ministry of Community Safety and Correctional Services. Alliston Office
Probation and Parole Services
Office phone
(705) 435-4352
Fax
(705) 435-2276
Address
27 Victoria St E, Suite 208, Alliston, ON
Mail Address PO Box 729, Alliston, ON, L9R 1V9
Location
Alliston (Between Centre St and Church St)
(Intersection)
Officers
Catherine Geno, Probation Parole Officer
Contacts
Liz Heels, Administrative Assistant
Rosemary Richardson, Probation Parole Officer
Hours
Mon-Fri 8:30-4:45
Area served
Adjala-Tosorontio ; Essa ; New Tecumseth
Languages of English
service
Eligibility
Ages: 18 year(s) and up
How to apply Referral - Court Order
Fees
None
Physical access Fully Accessible
Service
Provides supervision and assistance to adult probationers and provincial
description
parolees. Prepares pre-sentence reports for criminal courts and pre-parole
reports for the Ontario Parole Board.
Organization
Provincial Government
type
99
Ontario. Ministry of Community Safety and Correctional Services. Collingwood Office
Probation and Parole Services
Adults
Office phone (705) 445-3110
Fax
(705) 445-9336
Address
150 St Paul St, Suite 102, Collingwood, ON, L9Y 3P2
Location
Collingwood (St Paul & Ontario Sts)
(Intersection)
Contacts
Mary Cousins, Office Administrator
Hours
Mon-Fri 8:30-4:45
Area served Clearview ; Collingwood ; Wasaga Beach
Languages of English
service
Eligibility
Ages: 18 year(s) and up
Physical
Fully Accessible
access
Service
Provides community supervision and enforces court orders regarding adult
description
probationers, Provincial parolees, conditional sentences, and provides
counselling, referral, and guidance to clients for rehabilitation. Offers
brokerage services to clients, referring them to appropriate community
agencies for assistance in resolving their social problems, and supervising
open custody facilities. Prepares, for people found guilty of offences, presentence reports for criminal courts, and pre-parole reports for the Ontario
Parole and Earned Release Board. Employees: Full-time: 5
Organization Provincial Government
type
Ontario. Ministry of Community Safety and Correctional Services. Orillia Office
Probation and Parole Services
Adults
Office phone (705) 329-6010
Fax
(705) 329-6015
Address
HRC Grounds, Cottage C, 700 Memorial Ave, 2nd Flr, Orillia, ON
Mail Address PO Box 130, Orillia, ON, L3V 6J3
Location
Orillia
(Intersection)
Contacts
George McFarlane, Area Manager, Ext 228
Hours
Mon-Fri 8:30-4:45
Area served Simcoe County
100
Languages of
service
Eligibility
How to apply
Fees
Physical
access
Service
description
English
Adults
Call for information
None
Fully Accessible
Provides community supervision and enforces court orders regarding adult
probationers, Provincial parolees, conditional sentences, and provides
counselling, referral, and guidance to clients for rehabilitation. Offers
brokerage services to clients, referring them to appropriate community
agencies for assistance in resolving their social problems. Prepares, for people
found guilty of offences, pre-sentence reports for criminal courts, and preparole reports for the Ontario Parole and Earned Release Board.
Organization Provincial Government
type
101
Immigration – Toronto
Ontario Council of Agencies Serving Immigrants
OCASI
Office phone 416-322-4950
Fax
416-322-8084
Email
generalmail@ocasi.org
Web site
www.ocasi.org
Address
110 Eglinton Ave W, Ste 200, Toronto, ON, M4R 1A3
Location
Toronto North (Yonge St-Eglinton Ave W)
(Intersection)
Hours
Mon-Fri 9-5 * July-August -- Mon-Thu 9-5, Fri 9-1
Area served Ontario
Languages of Amharic ; Chinese (Cantonese) ; English ; French ; Ganda ; Latvian ; Russian
service
; Sinhala ; Spanish ; Tamil
How to apply Application package available on web site
Fees
Annual membership fee based on organization's budget -- $80 to $1000
Physical
Wheelchair accessible building including main entrance and barrier free
access
second floor washroom * street parking close to entrance
Service
Association of community-based organizations providing services to
description
immigrants and refugees * liaison and advice to government on policies
affecting immigrants * professional development and training to immigrant
service agencies * information exchange among agencies * publications
www.settlement.org -- web site with information and resources for
newcomers to Ontario * information includes citizenship, community,
consumer, education, employment, health, housing, immigration, language,
literacy, legal resources
Organization Non Profit ; United Way ; Registered Charity
type
Immigration and Refugee Board of Canada
Office phone 416-954-1000
Fax
416-954-1165
Email
info@irb-cisr.gc.ca
Web site
www.irb-cisr.gc.ca
Address
74 Victoria St, Ste 400, Toronto, ON, M5C 3C7
Location
Toronto Central (Yonge St-King St E)
(Intersection)
Contacts
Charles Hawkins, Senior Communications Advisor, 416-973-4780
Hours
Mon-Fri 8-4
102
Languages of English ; French ; interpreters for other languages
service
Eligibility
Refugee claimants, immigration appellants and persons believed to be in
contravention of immigration legislation
How to apply Request for refugee status can be made at any port of entry into Canada * an
individual already in Canada may make a claim through Canada Citizenship
and Immigration -- see separate entry * claim may also be made at
admissibility hearing or a review of detention
Physical
Wheelchair accessible building including main entrance and barrier free
access
washrooms
Service
Refugee Protection Division -- panel determines refugee claim * claimants
description
may be represented by legal counsel * if determined eligible by Canada
Citizenship and Immigration or Canada Border Services Agency, the claim is
referred to a Refugee Determination hearing * upon positive evaluation of
claim, refugee status will be confirmed and application for landed immigrant
status may proceed
Immigration Appeal Division -- hears appeals from individuals denied entry
to Canada or ordered to leave Canada * also hears appeals from sponsors of
applications made by family members wishing to immigrate to Canada that
have been refused by a visa officer
Documentation Centre -- 416-973-7070, Monday-Friday 10-2 * information
and referral * information on refugees and profiles of conditions in countries
from which refugee claimants are leaving * information on Canadian law and
issues relating to the Immigration Act
Immigration Division -- conducts detention reviews and admissibility
hearings for persons believed to be inadmissible or removable from Canada
Any person receiving a decision from the Immigration and Refugee Board
may seek leave to appeal to the Federal Court of Canada
Organization Federal Government
type
Ontario Council of Agencies Serving Immigrants
Office phone 416-322-4950
Fax
416-322-8084
Email
generalmail@ocasi.org
Web site
www.ocasi.org
Address
110 Eglinton Ave W, Ste 200, Toronto, ON, M4R 1A3
Location
Toronto North (Yonge St-Eglinton Ave W)
103
(Intersection)
Hours
Area served
Languages of
service
How to apply
Fees
Physical
access
Service
description
Mon-Fri 9-5 * July-August -- Mon-Thu 9-5, Fri 9-1
Ontario
Amharic ; Chinese (Cantonese) ; English ; French ; Ganda ; Latvian ; Russian
; Sinhala ; Spanish ; Tamil
Application package available on web site
Annual membership fee based on organization's budget -- $80 to $1000
Wheelchair accessible building including main entrance and barrier free
second floor washroom * street parking close to entrance
Association of community-based organizations providing services to
immigrants and refugees * liaison and advice to government on policies
affecting immigrants * professional development and training to immigrant
service agencies * information exchange among agencies * publications
www.settlement.org -- web site with information and resources for
newcomers to Ontario * information includes citizenship, community,
consumer, education, employment, health, housing, immigration, language,
literacy, legal resources
Organization Non Profit ; United Way ; Registered Charity
type
104