Dhawal Modi Career Objective:To contribute to your organization’s success through the use of professional customer service, managerial and man management skills. Looking for a position to utilize my enriched experience, skills, knowledge and quality leadership and through sharing ideas and competence in an industry, which offers professional growth, improvement of skills along with resourceful and flexible opportunities. Professional Profile A Marketing professional with rich experience in Wholesale & Retail Operations, Customer Service & Team Management. Experienced as Profit Centre Head in organizing various promotional activities/events and team management, escalating business profitability through maximizing revenue generation in the assigned market. Resourceful at managing stock turn around as per retail standards. Focusing on proficient value added customer service by resolving customer issues & ensuring their satisfaction with the product and the service norms and thus retaining customers. An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem solving & organizational abilities. Possess a flexible & detail oriented attitude. Key Competencies Good communication skill Punctual Highly motivated Team work Dedicated Target oriented Manage to work in suitable condition under minimum supervision. Career Highlights: Period April 2013 till date Designation Company Business Dev. Manger Madhavani Group Ltd. Kakira Sugar Ltd. Sweets and Confectionery division Kampala Uganda. A Group is involved in various sectors manufacturing of sugar and Confectionery, Agriculture sector, Construction, Insurance, Steel plant, and real estates. Kakira Sugar is division of Madhvani Group and largest producer of sugar and Confectionery in Uganda. Company is brand owner of “ Kakira Sugar” and “ Ice-Green” brand cough drops with the market share of 70%. JOB RESPONSIBILITIES Responsible for maximizing sale volume through the team, discussing with Group Marketing manager and General Manager. Responsible for meeting the sales targets of the organization through effective planning and budgeting. Preparing Monthly sales plan and finalized With G.M Devise strategies and techniques necessary for achieving the sales targets. Map out potential customers and generate leads for the organization. Developing Marketing Strategy then coordinating with marketing agencies for both print and digital media. Execution of Marketing plans on the ground. Developing new product as per markets trend. Conducting various research based studies in different market places on:-Pricing, Packing, and quality base. Keeping tab on the competition. Direct customer (Retailers) meet for products feedback. Handling Team of 3 Depot Manager, 2 Sales Supervisor and 2 sales Executive. Handling Existing Distribution network and developing new Distribution network. Developing export market South sudan, Rwanda and Congo. Developing new business infrastructure to sustain business growth. Look after every product which is placed should be according to market segmentation. Keeping tab on dealers and distributors stock whereby stock place are as per demand and ensure that stocks are not getting expired. New Product Category and Line extension launches. Coordination with production line for production planning. Coordination with Account department and Sales staff to keep outstanding in control and to ensure that payment has been collected in stipulated time frame. Preparing Weekly & Monthly, MIS to Analysis sales V/s Design target. Achievement:1) Developed 6 new distributors in western Uganda 2) Developed 3 new distributors in Northern Uganda. 3) Developed 3 new distributors in Eastern Uganda. 4) Appointed distributor in Southern Sudan. 5) Developed 9 Direct dealers in Kampala whole sale market. 6) Launched and promoted two new brands. 7) Increase sales by 30% in time frame of 10 months through new development. Period Designation April 2012 to April 2013 Company Asst Manager(S &D) Engaano Millers Ltd Kampala Uganda Company is involved in manufacturing of Wheat Flour, Home Baking flour,Special baking flour,Biscuit flour. Company is one of the largest manufacturer and A Proud owner of DRUM BRAND Flour in Uganda. Also the owner of Most Popular “Tip Top” Bread with the market share of more than 50% in the market. Group also involves in various manufacturing of Dairy product, sugar and plywood. Period Designation Jan 2008 to April 2012 Company Area sales Manager Picfare Industries Ltd Plot 17/19, Nkrumah road, Kampala Uganda. Company is involved in manufacturing of scholastic materials, computer stationery printing and Security Printing and one of the largest manufacturer of Scholastic and stationery item in Uganda. The Company is brand leader of Picfare exerciser books and the only approved security printers in Uganda. Achievement: Increase business volume by 20% on annual bases for consecutive 6 years. Appointed 4 new whole sellers in Kampala market. Appointed 2 new dealers in western market. Appointed 2 new dealers in eastern market. Appointed 1 new dealer in Northern market. Award: Has been awarded performer of the year 2010. Period Designation July ‘2007-Dec 2007 Branch Manager Company Picfare Industries Ltd Achievement :Appointed a Distributor to maximize the sale by penetrating in the market. Area: Entire Rwanda Country. Period Designation Aug 2004 to June 2007 Company Territory sales supervisor Picfare Industries Ltd Job assignment I have been assigned to do marketing and sales of Picfare brand items. Such as exercise book, counter book and other scholastic item in scholastic division. Area of operation includes Kikubo market, New-Taxi park market and major supermarkets. To achieve given target on quarter term bases To maintain good customer relations. To prepare daily sales report and re-view on forth night bases. To do collection from market. Area of operation Kikubo market, New-Taxi park market and major supermarkets(Hyper mall and class A). Additional job assignment To review customer accounts in SAP. To give weekly collection plans. Period Designation Dec 2002 to Jan ‘2004 Sales executive Company Arihant finance Ahmedabad Company is sole Dsa (Direct sales Associate) of Gujarat state for I.C.I.C.I Bank two wheeler loans product. Job assignment I was assigned for direct marketing business of ICICI two wheeler loans, To achieve given target on monthly basis, To convert loan inquiry in to final disbursement. To provide two wheeler loans as per terms and condition decided by bank. To give full co-operation from loan application to final disbursement.