CE/VCT Kickoff Meeting Report Meeting Date: July 17, 2002 Meeting Purpose: To provide information needed to help Continuing Education become active with VCT and to address questions. Colleges represented at meeting: Alamo Comm. Col. District: - Northwest Vista College - Saint Philip’s College - San Antonio College Austin Comm. College Blinn College Central Texas College Coastal Bend College Dallas Comm. Col. District: - Brookhaven College - Eastfield College - El Centro College - Mountain View College Del Mar College El Paso Comm. College Galveston College Houston Comm. Col. System Kilgore College Laredo Comm. College Lee College McClennan Comm. College Midland College N. Harris Montgomery Comm. Col. North Central Texas College Northeast Texas Comm. College Paris Junior College San Jacinto College South Plains College Southwest Texas Jr. College Tarrant County College Temple College Trinity Valley Comm. College TSTC-Harlingen TSTC-Waco Tyler Jr. College Victoria College Weatherford College Wharton County Jr. College Welcome, Introductions, Opening Comments Jim Walker, President of Texas Administrators of Continuing Education (TACE) opened the meeting by stating that the CE/VCT Kickoff meeting was a benchmark event for Continuing Education, one of only a few such affairs in the history of TACE. He then introduced Dr. Kay Hale, the Coordinating Board liaison to TACE; Ron Thomson, Director of VCT; Dr. Pat Smith, Director of Texas Partners for Workforce Distance Learning, Temple College; Dr. Kay Young, Chair of the TACE Distance Learning Committee, Weatherford College; and Aleta Garcia, VCT Special Projects Coordinator. Jim shared these additional observations: Credit course numbers over the past four years attest to VCT’s success: o Total VCT enrollments since the Fall of 1998 total 6,644 as of 7-17-02, with 3,488 of that number belonging to the current academic year. o In FY 02, 45 two-year college districts/systems participated in VCT. o Courses with VCT enrollments in FY 02 total 851 as of the meeting date. o On a scale of 1 (very dissatisfied) to 6 (very satisfied), overall satisfaction with VCT last year (FY 01) was 5.35. Dialog regarding CE’s participation in VCT began about three years ago, and CE is now well positioned to use in-place technology to be on the cutting edge of training. 1 VCT can greatly facilitate training of the Texas workforce, and it will be very beneficial to CE. Making VCT work within the realm of CE should be easier than it was for credit courses. CE has worked for a long time in a spirit of sharing. Ron Thomson assured those present that CE has always been included in the original vision for VCT, and he expressed his belief that the optimum moment for CE to become VCT active has arrived. PowerPoint slides with VCT data referred to by Jim: VCT Enrollments by fiscal year College participation in VCT and number of courses VCT Evaluation Speaker: Dr. Kay Hale Dr. Kay Hale, Coordinating Board liaison to TACE and long-term “cheerleader” for CE, began remarks with, “VCT, what a concept!” Ten years ago, she continued, the thought of students enrolling in their local colleges to take courses from other colleges around the state would have been unimaginable, and Texas is fortunate that a service like VCT exists. Key points of her address included: CE, according to Coordinating Board data, is the fastest growing segment of community colleges. The Coordinating Board is open to making changes that remove roadblocks to students taking WECM courses through VCT. What is best for the student should be everyone’s first concern, even if it means questioning current rules. She used as an example a recent inquiry about a Coordinating Board “rule” that for a class to make it must have ten students. The reality is that no such CB rule exists; the number of students required to make a class is a local decision. VCT may be looked to as a model for effectively and efficiently serving students. Kay concluded by sharing a story about a student who was so pleased with her experience of taking courses through VCT that she wanted to know where she could purchase a VCT t-shirt. The student, of course, received a diplomatic explanation that VCT is a service to colleges, not a stand-alone institution and, therefore, has no t-shirts. Kay then disappeared behind the presentation screen and quickly reappeared, modeling just such a shirt. It was presented to Ron Thomson. 2 Texas Partners for Workforce Distance Learning Dr. Pat Smith provided an update on the progress of “Texas Partners for Workforce Distance Learning,” a Perkins-funded project for which she is project director. Her presentation addressed: Project goals o Demonstrate that VCT is efficient and cost effective for Continuing Education o Develop new distance learning curricula o Implement statewide collaborative development and delivery Project methodology o TACE Statewide Advisory Committee to guide the project o Surveys of colleges to determine CE courses currently offered online o Research regarding CE needs of various occupations and opportunities for online courses o Input from audiences at presentations Project results o Compilation of a list of approximately 100 occupations requiring CEU’s, including number of CEU’s required and how often Viewable in the products area of the project website, http://www.templejc.edu/workforce/TPWDL/default.htm Also accessible from the Projects area of the VCT website http://www.vct.org o Ten occupations identified as top priorities by the advisory committee: Counselors (various types) EMS Social Workers Childcare Administrator Real Estate Accountants and Auditors Nursing Aids Radiology Techs Nursing (RN & LVN)—clinical focus Medication Aide o Up to 100 occupations to be investigated for CE opportunities by end of project o Two courses already developed Medication Aide Update (8 hrs.) – already developed by Weatherford College Emergency Care Assistant (60+ hrs.) – now under collaborative development by several other colleges 3 o Identification of helpful websites America’s Learning eXchange http://www.alx.org TSSB Recognized Certifications http://www.tssb.org/wwwpages/tssb8_c.htm Regulator Boards & Colleges in North America http://www.clearhq.org/boards.htm America’s Career InfoNet – licensed occupations http://www.acinet.org/acinet/lois_agency.htm?stfips=48&by=state8x=32& y=8 Fathom: The Source for Online Learning http://www.fathom.com/home/home/jhtml VCT Orientation/Overview Fundamental VCT Principles. Ron Thomson began by affirming two fundamental VCT principles that assure that VCT operates as a member-driven organization: 1. It is first and foremost a service of the Texas Association of Community Colleges (TACC). 2. It is a collaborative of all Texas public two-year colleges. VCT History. Ron reminded everyone that VCT began as an initiative of community college presidents. They saw that distance learning was changing the face of higher education, and Texas two-year colleges needed to respond proactively. In meetings during the summer and fall of 1996, they conceived the host-provider model under which VCT operates, and they appointed a TACC VCT advisory committee to begin addressing issues that the model posed. The committee began meeting in February of 1997, and in the fall of semester of 1998, VCT was launched as a pilot project. Concluding a successful pilot in the summer of 2001, it began operating as an ongoing service in the 2001 fall semester. Mission. The mission of VCT is to enhance access to higher education by sharing distance learning resources among member colleges. Those resources include course, faculty, student services, technology, and administrative support. Host-Provider Model. The host-provider model is the strategy for sharing resources on a statewide scale: local (host) colleges enroll students to take courses offered by remote (provider) colleges. The host college enrolls students, provides student services, and transcripts courses. Collecting all tuition and fees, the host colleges pays the provider college an instructional lease fee, an amount determined by the provider that typically does not exceed what the host receives in contact-hour reimbursement from the state. The fee structure may need to be modified for CE. Critical Key. A critical key to making VCT’s host-provider model work is the common course numbering system. Without common course numbers, it would be much more difficult to locally transcript courses that are provided by remote colleges. 4 Governance. Governance of the Virtual College of Texas rests squarely with the Texas Association of Community Colleges. For operational guidance, VCT relies upon the counsel of the TACC Distance Learning Advisory Committee, the TACE Distance Learning Advisory Committee, and extensive input from member colleges. After reviewing what VCT is and how it operates, Ron emphasized what VCT is NOT: a maker of policy or regulations a decision-maker regarding its role or scope a referee among member institutions Ron called attention to the foundational documents of VCT listed below. He then made a presentation that synthesized basic VCT agreements contained in all of them, followed by a more detailed look at the VCT Operations Manual. Each document is available at the VCT website (www.vct.org). VCT MOU o one-page document specifying basic VCT agreements o signed by all Texas two-year college presidents or chancellors “Guidelines for CE Provider and Host Responsibilities” o a summary of issues and responsibilities related to VCT and who (host or provider) is responsible for addressing them VCT Operations Manual This document delineates actions that four categories of college personnel need to take to make VCT work at member colleges. These actions are to be taken in these four different time periods: o Before a course begins o During registration o During a course o End of course Note: The Operations Manual that the above link goes to has not yet been customized specifically for Continuing Education. Customization of the manual for CE will be accomplished soon. Trust among member colleges, Ron emphasized, is essential for VCT’s success. Ron’s PowerPoint Slides Next Steps CE departments need to take seven steps listed below to participate actively in VCT. Each step is explained in Next Steps for Continuing Education & VCT. Appoint VCT Coordinator. Specify the CE phone number that appears on the list of VCT member colleges accessed from the first page of the VCT website. Appoint CE host and provider course contacts. 5 Enter courses into the VCT online catalog. Orient local offices to CE operations with VCT. Market courses locally. Enroll students. Panel Discussion A panel consisting of Jim Walker, Kay Hale, Kay Young, Pat Smith, and Ron Thomson addressed questions about CE/VCT posed by CE representatives at the meeting. Approximately three-fourths of the discussion revolved around issues related to money: course lease fee, census date, withdrawal policies, and refund policies. It was quickly acknowledged that CE, unlike credit courses, is expected to show a profit. Consequently, some of the basic VCT agreements related to financial issues may need to be modified for CE. Central to the discussion was the issue of fairness: how should these issues be addressed so that both host and provider colleges are treated equitably so that neither sides loses money. It became apparent that these issues would not be resolved at this meeting, and it was handed to the TACE Distance Learning Advisory Committee to address. Kay Young, chair of the committee, collected business cards from other CE administrators interested in working with the committee to address the money-related issues. The committee will offer a set of recommendations to TACE. The following comments, questions, and observation also were shared during the panel discussion; There are great opportunities for addressing through VCT the recertification requirements of Texas’ seventy-some-odd state licensing boards. Practitioners in occupations that mandate CEU’s comprise a very large market. Most colleges have potential customers whom they cannot serve because they lack the expertise. Through VCT, these colleges could benefit from the expertise of other colleges and use their courses to serve those customers. Texas Partners for Workforce Education is doing the legwork and laying the foundation for groups of colleges to form consortia to develop courses required for recertification. Some licensing bodies require proctored exams before accepting CEU credits. All two-year colleges have testing centers or other means for proctoring exams. How do colleges manage to develop courses? Are people just paying people right and left. The response to that question took several forms: courses may come from voluntary individual initiative; private developers that offer good deals; release time for faculty; and grants. It was pointed out again that the research conducted by Texas Partners for Workforce Education will identify priority occupations that require CEU’s to maintain certification. This hard data will provide the basis for writing grants that should be very attractive to funding agencies, including the Coordinating Board. 6 Will more CE courses be listed in the 2002 fall online catalog than there were in the spring and summer? Response: Yes. More courses are already listed in the fall catalog than in the two previous terms. Question: How do you determine if a student is a good candidate for taking courses online? Some online self-assessments are available, although research data suggests that they have not been particularly effective at qualifying students as good candidates for distance learning. A student services area is being considered for the VCT website. It has been proposed that a self-assessment instrument be included there. 7