3H Strategy & International Business 2001/02 Session 18: Corporate Strategy - An Integrative Framework Over the past eight sessions we have explored a number of aspects of multi-business, or corporate, strategy. In this session these separate aspects are brought together as an integrated whole in order that the inter-relationships can be seen more clearly. Directions Revisited In session 10 we saw how the separate dimensions of products and markets could be combined in the Ansoff Matrix to describe a range of corporate development directions. In their discussion of these alternative directions, Johnson and Scholes also mentioned the importance of developing the competence base of the organisation. Increasingly, organisations see themselves in terms of business processes that can help to create value or competitive advantage. Consequently, when we move to the corporate level and attempt to define development directions, these business processes can be added to the dimensions of products and markets. The original Ansoff Matrix sees development directions very much in terms of discrete boxes. However, it is often useful to see them as directional vectors, moving increasingly away from the known (consolidation) to the unknown (unrelated diversification), combining elements of movement in both products and markets. Withdrawal can also be seen as a move in the opposite direction. This can simplify the original matrix into a single dimension: moving from withdrawal; through existing developments (consolidation and market penetration); related developments (product and market development to related diversification); unrelated developments (conglomerate diversification). It now becomes easier to see developments in business processes along the same scale. For example, a university business school may engage new academics (an internal method of development) in order to widen its knowledge base in an emerging area like health service management – a related direction of development from knowledge in other management contexts. Combining Directions and Methods We have already discussed the relationship between directions and methods. Given the discussion above, these can be outlined as follows: Mergers & Acquisitions METHODS Strategic Alliances Internal Methods Withdraw Existing Related Unrelated DIRECTIONS (Products/Markets/Processes) As we have seen, each direction can be linked to any of the methods of development e.g. using a management buyout (a form of acquisition) to withdraw from a particular business. Approaches to Synergy and Management Styles Over the last two weeks I have outlined the different approaches to creating synergy and management styles that are available to multi-business organisations. I would argue that these approaches and styles are merely the flip sides of the same coin. One side shows what the corporation intends to achieve, whilst the other side shows how this can be done. Each approach to synergy suggests a particular style of management in terms of the way in which strategy is developed and controlled. The devolved management style of financial control is best suited to a corporation financial synergy through a portfolio approach. In contrast, the top-down “master planner” style of strategic planning will assist in the development of synergies through core competences that cross business unit boundaries. The “strategic shaper” style of strategic control encourages co-operation between business units, and between the centre and the business units, this is consistent with the creation of linkages and the recognition that competition still rests at an SBU level. This can be summarised in the following table, combining each approach to synergy and management style into what I term a corporate management logic: Approach Portfolio Management Style Financial Control Linkages Strategic Control Core Competences Strategic Planning Comments SBUs define and manage strategy with tight financial targets set by centre. Centre aims to provide a better investment performance through selective investment. Portfolios can be very diverse. SBUs largely develop strategy, but centre aims to shape and co-ordinate plans, setting financial & fairly tight strategic targets. Create linkages between businesses to support and build competitive advantage. Limited range of 3 or 4 core businesses. Centre drives strategy around a theme, co-ordinating actions of business units who concentrate on implementation. Centre responsible for creating and managing core competences that are exploited across business units. Limited number of core products. An interesting implication of this argument is that, whilst the context in which the corporation operates may well determine the range of logics which are appropriate, the choice may be quite wide - with all three broad stereotypes available. The Burmah Castrol Chemicals Group shows any of the three logics could have been adopted – with the group actually choosing the strategic control/linkages logic. Combining the Elements The Burmah Castrol Chemicals Group case also highlights the way in which future corporate developments and the scope of the organisation are likely be influenced by the view taken by senior managers on the appropriate style and associated approach to synergy. In effect, managers build up an underlying logic of how their corporate world operates, in terms of the way to create and manage synergy. This governs their reasons for developing in particular directions, using particular methods, and the overall extent of the corporation. This can be illustrated in the following way: acquisitions core competences/ strategic planning alliances linkages/strategic control Logic/style internal portfolio/financial control withdraw existing related unrelated Directions Products/markets/processes Taking each logic separately, some of the implications can be outlined: A Portfolio/Financial Control company is likely to develop into unrelated products/markets/processes in order to diversify risk and build a balanced portfolio. Consequently, the scope of their business is likely to be large. Frequently growth will be by acquisition, with the decision likely to rest on whether managers believe that they can turn the acquired business into a star. A Linkages/Strategic Control company is likely to develop into the same or related products/markets/processes, with questions about acquisition targets or opportunities to enter strategic alliances related to the opportunities to share activities and skills with other parts of the organisation. The corporation is likely to concentrate upon no more than three or four core businesses, allowing the centre to gain enough understanding of the businesses to spot the opportunities for linkages. A Core Competences/Strategic Planning organisation will favour moves into areas involving the same or related business processes, where there are opportunities to build upon or exploit core competences. Such organisations may well favour alliances over acquisitions, as means of accessing new sources of competences. The scope of the organisation is likely to be restricted to two or three core products and their related core competences. This model lay at the heart of the last tutorial question. The choice of acquisitions as a method of development and the directions in which these developments were intended to lead were both a function of the logic (approach/style) with underpinned the organisation’s view of the challenges of corporate strategy.