LOCAL PERFORMANCE INDICATORS 66 The table shows results from a selection of key local performance indicators. How we performed in 2004/2005 How we performed in 2005/2006 48% 50% New indicator 51% 52% 54% LAA2 EDUCATION % Pupils attaining 5+ A*-C including English and Maths % Boys attaining Level 4+ in Writing at KS2 65% 60% New indicator 61% 62% 63% LAA3 % Boys attaining Level 6+ in Reading at KS3 28% 26% New indicator 29% 32% 35% LAA4 % Girls attaining Level 6+ in ICT at KS3 17% 4% New indicator 12% 14% 16% LAA5 % Pupils of Indian and Pakistani origin attaining Level 5+ in English, Maths and Science 53% 55% New indicator 56% 57% 58% Reference LAA1 Performance measures Our Target Our Target Our Target Our Target for 2005/2006 for 2006/2007 for 2007/2008 for 2008/2009 LEISURE LPI 033 LPI 033 LPI 034 SPI TI LPI 035 SPI SUB SPI UTIL2 SPI CP4 SPI PO3 Percentage of schools in key stages 1 and 2 participating in the TOPS scheme Percentage of schools in key stages 1 and 2 participating in the TOPS scheme phase 2 98% 98% 98% Indicator amended for 2006/07 40% 68% New indicator 80% 90% 90% Total net income per visit from Leisure Centres -3.5 -3.66 -3.65 -3.95 -4.00 -4.00 Total net expenditure per visit from Leisure Centres 1.55 1.51 1.55 1.59 1.65 1.65 12.06 11.8 12.0 12.00 12.00 12.00 317 359 350 375 400 400 2.76% 2.8% 2.8% 2.7% 2.6% 2.5% N/A 90% 90% 90% 90% 90% Number of visits to Leisure Centres per head of borough population No of teachers, trained through PE and school sport training courses Non compliance within Pay & Display, On & Off Street COMMUNITY DEVELOPMENT LPI 005 YS9 % of sessions rated satisfactory or better by OFSTED 67 Reference Performance measures How we performed in 2004/2005 How we performed in 2005/2006 Our Target Our Target Our Target Our Target for 2005/2006 for 2006/2007 for 2007/2008 for 2008/2009 LPI 45 Contact with the resident population 13-19 yrs: RBWM Total Population 13-19 yrs = 11,427 4,010 4,429 2,857 2,857 revised to 3,143 2857 revised to 3,457 1,714 revised to 1,885 1,028 revised to 1,131 514 revised to 565 LPI 46 A participation rate in youth work of resident 13-19 population 1,596 3,775 1,714 1,714 LPI 47 Participants in youth work gaining a recorded outcome 1,170 1,242 1,028 1,028 LPI 48 Participants in youth work gaining an accredited outcome 664 426 514 514 545 503 550 550 550 550 10.10 9.2 <7 day <7 day <7 day <10 day 3,291,260 3,039,634 3,200,000 3,200,000 3,200,000 3,200,000 Awaiting information Increase of 1%/year (baseline 2004/05) Increase of 1%/year (baseline 2004/05) Increase of 1%/year (baseline 2004/05) Increase of 1%/year (baseline 2004/05) 3,457 1,885 1,131 565 ENGINEERING AND TRANSPORT UNIT LPI 003 No. of children receiving cycle training LPI051 Average time taken to rectify street light faults LPI052 Total number of car park users LPI054 (12% increase Percentage of bus passengers on subsidised bus services from beginning of year) ST10a OPERATIONS UNIT % Of emergency Highway repairs done within 24 hours. 100% 98.75% 100% 100% 100% 100% LPI056 % all other highway repairs done within 28 days 100% 96.25% 90% 90% 90% 90% LPI058 Number of arrests resulting from CCTV surveillance and community radio 874 revised to 876 1019 700 800 800 800 68 Reference Performance measures How we performed in 2004/2005 How we performed in 2005/2006 72,770 73,129 72,000 70,000 68,000 71,767 Our Target Our Target Our Target Our Target for 2005/2006 for 2006/2007 for 2007/2008 for 2008/2009 PUBLIC PROTECTION UNIT LPI060 Total tonnage of waste collected LPI063 % Environmental Protection Development Control Planning applications dealt within 21 days 88% 91.5% 90% 90% 90% 90% ES7a % of high-risk food hygiene Inspections against target 77% 91% 88% 88% 88% 89% 500 revised to 650 650 PLANNING SERVICES UNIT LPI068 Total number of planning applications yet to be determined – i.e. work in land 670 587 500 500 revised to 650 LPI069 The number of decisions delegated to officers as a percentage of all decisions 86% 91% 95% 95% 95% 95% 100% 100% 100% 100% 100% 100% 111 158 158 190 212 230 146 147 200 250 300 300 1115 1170 1150 1185 1220 1250 8 6 7 6 5 4 SOCIAL SERVICES 15 LOCAL 1 3323 3324 2312 1 % of people who were ‘Looked after’ at the age of 17 who had contact with Social Services at 19thBirthday. Number of 75+yr olds receiving Direct Payments Number of Learning Disability Service Users receiving a review Local Number of people who receive community equipment services OFTSTED 4 Number of looked after children in full-time education Local with Personal Education Plans over 6 months old 69 CORPORATE PERFORMANCE & DEVELOPMENT CE1 Percentage of BVPIs that pass audit regime 90.6% 99.0% 100% 100% 100% 100% CE2 Percentage of Freedom of Information requests which are completed within 20 working days (excludes time spent on clarification, fees notices and public interest tests) 100% 97.35% 100% 100% 100% 100% CE3 Percentage of staff participating in Diversity & Equality training (excluding schools) 48% 87% 50% CE3 Revised Percentage of new starters taking part in Diversity & Equality training (excluding schools) New indicator New indicator New indicator 100% CE4 Number of anti-social behaviour incidents reported during the peak period (July – September) in the year. 3,356 2,945 2,859 (provisional interim target) 2,806 Sept. ’06) CE5 Number of problem drug users entering treatment (cumulative data) 405 495 390 CE5 Revised Total number of problem drug users in treatment during the year (non-cumulative data) New indicator New indicator New indicator CE6 Number of problem drug users successfully completing treatment (cumulative data) 265 319 292 New indicator New indicator 78 85 No target set 19% 40% 30% 35% 40% CE6 Revised CE7 Percentage of problem drug users retained in treatment New indicator for 12 weeks or more Percentage of borough residents who are aware of the Community Partnership as measured through Viewpoint N/A Panel 70 Indicator definition amended for 2006/07 100% 100% Indicator definition will be amended for 2006/07 Indicator definition amended for 2006/07 272 313 No target set Indicator definition amended for 2006/07 DEMOCRATIC SERVICES CE8 Average percentage turnout for all local elections, including by-elections. CE9 Percentage polling station venues with disabled access No elections held 39.5% No elections anticipated 40% 40% 40% 97% 97% 100% 100% 100% 100% 3 years 4 months 3 years 4 months New indicator 3 years 4 months 3 years 8 months 4 years 25% 28.3% New indicator 28% 27% 26% New indicator 8-12 Weeks 4.63 4.74 4.34 4.5 4.75 5 HUMAN RESOURCES HRKPI1 Average length of service for voluntary leavers HRKPI2 Reason for leaving is Alternative Job HRKPI3 Average Time to Recruit New indicator 8 – 12 Weeks 8 – 12 Weeks 8 – 12 Weeks BUSINESS IMPROVEMENT KPI 1 (SOCITM) User Satisfaction KPI 2 (SOCITM) Resolution of reported incidents 90.2% 94.4% 95.0% 95.0% 95.0% 95.0% KPI 3 (SOCITM) Percentage of successful projects 72% 82% 85% 85% 85% 85% KPI 4 (SOCITM) Acquisition cost of workstation PC - £490, Laptop - £1004 PC - £585, Laptop £850 KPI 5 £86 £148 £130 £130 £120 £120 KPI 6 (SOCITM) Cost of connection to voice network (now includes support costs & call costs) (SOCITM) Cost of connection to data network £289 £171 £200 £190 £180 £170 KPI 7 (SOCITM) Support costs per workstation £217 £160 £180 £160 £140 £130 KPI 8 (SOCITM) Workstations supported per specialist 131 269 180 280 290 300 KPI 10 (SOCITM) ICT Competence of employees 4.3 4.61 4.5 4.7 4.9 5 KPI 14 (SOCITM) Investment in ICT per employee £2,050 £2050 £2,023 £2,050 £2,100 £2,150 KPI 90 (SOCITM) Investment in head of population £28 £28 £25 £28 £29 £30 71 <£600 -PC, <£600 -PC, <£600 -PC, <£600 -PC, <£860 - laptop <£860 - laptop <£860 - laptop <£860 - laptop