LOCAL
PERFORMANCE
INDICATORS
66
The table shows results from a selection of key local performance indicators.
How we
performed in
2004/2005
How we
performed in
2005/2006
48%
50%
New indicator
51%
52%
54%
LAA2
EDUCATION
% Pupils attaining 5+ A*-C including English and
Maths
% Boys attaining Level 4+ in Writing at KS2
65%
60%
New indicator
61%
62%
63%
LAA3
% Boys attaining Level 6+ in Reading at KS3
28%
26%
New indicator
29%
32%
35%
LAA4
% Girls attaining Level 6+ in ICT at KS3
17%
4%
New indicator
12%
14%
16%
LAA5
% Pupils of Indian and Pakistani origin attaining Level
5+ in English, Maths and Science
53%
55%
New indicator
56%
57%
58%
Reference
LAA1
Performance measures
Our Target Our Target Our Target Our Target
for 2005/2006 for 2006/2007 for 2007/2008 for 2008/2009
LEISURE
LPI 033
LPI 033
LPI 034
SPI TI
LPI 035
SPI SUB
SPI UTIL2
SPI CP4
SPI PO3
Percentage of schools in key stages 1 and 2
participating in the TOPS scheme
Percentage of schools in key stages 1 and 2
participating in the TOPS scheme phase 2
98%
98%
98%
Indicator amended for 2006/07
40%
68%
New indicator
80%
90%
90%
Total net income per visit from Leisure Centres
-3.5
-3.66
-3.65
-3.95
-4.00
-4.00
Total net expenditure per visit from Leisure Centres
1.55
1.51
1.55
1.59
1.65
1.65
12.06
11.8
12.0
12.00
12.00
12.00
317
359
350
375
400
400
2.76%
2.8%
2.8%
2.7%
2.6%
2.5%
N/A
90%
90%
90%
90%
90%
Number of visits to Leisure Centres per head of
borough population
No of teachers, trained through PE and school sport
training courses
Non compliance within Pay & Display, On & Off Street
COMMUNITY DEVELOPMENT
LPI 005
YS9
% of sessions rated satisfactory or better by OFSTED
67
Reference
Performance measures
How we
performed in
2004/2005
How we
performed in
2005/2006
Our Target Our Target Our Target Our Target
for 2005/2006 for 2006/2007 for 2007/2008 for 2008/2009
LPI 45
Contact with the resident population 13-19 yrs:
RBWM Total Population 13-19 yrs = 11,427
4,010
4,429
2,857
2,857
revised to
3,143
2857
revised to
3,457
1,714
revised to
1,885
1,028
revised to
1,131
514
revised to 565
LPI 46
A participation rate in youth work of resident 13-19
population
1,596
3,775
1,714
1,714
LPI 47
Participants in youth work gaining a recorded outcome
1,170
1,242
1,028
1,028
LPI 48
Participants in youth work gaining an accredited
outcome
664
426
514
514
545
503
550
550
550
550
10.10
9.2
<7 day
<7 day
<7 day
<10 day
3,291,260
3,039,634
3,200,000
3,200,000
3,200,000
3,200,000
Awaiting
information
Increase of
1%/year
(baseline
2004/05)
Increase of
1%/year
(baseline
2004/05)
Increase of
1%/year
(baseline
2004/05)
Increase of
1%/year
(baseline
2004/05)
3,457
1,885
1,131
565
ENGINEERING AND TRANSPORT UNIT
LPI 003
No. of children receiving cycle training
LPI051
Average time taken to rectify street light faults
LPI052
Total number of car park users
LPI054
(12% increase
Percentage of bus passengers on subsidised bus services from beginning
of year)
ST10a
OPERATIONS UNIT
% Of emergency Highway repairs done within 24 hours.
100%
98.75%
100%
100%
100%
100%
LPI056
% all other highway repairs done within 28 days
100%
96.25%
90%
90%
90%
90%
LPI058
Number of arrests resulting from CCTV surveillance
and community radio
874
revised to
876
1019
700
800
800
800
68
Reference
Performance measures
How we
performed in
2004/2005
How we
performed in
2005/2006
72,770
73,129
72,000
70,000
68,000
71,767
Our Target Our Target Our Target Our Target
for 2005/2006 for 2006/2007 for 2007/2008 for 2008/2009
PUBLIC PROTECTION UNIT
LPI060
Total tonnage of waste collected
LPI063
% Environmental Protection Development Control
Planning applications dealt within 21 days
88%
91.5%
90%
90%
90%
90%
ES7a
% of high-risk food hygiene Inspections against target
77%
91%
88%
88%
88%
89%
500
revised to
650
650
PLANNING SERVICES UNIT
LPI068
Total number of planning applications yet to be
determined – i.e. work in land
670
587
500
500
revised to
650
LPI069
The number of decisions delegated to officers as a
percentage of all decisions
86%
91%
95%
95%
95%
95%
100%
100%
100%
100%
100%
100%
111
158
158
190
212
230
146
147
200
250
300
300
1115
1170
1150
1185
1220
1250
8
6
7
6
5
4
SOCIAL SERVICES
15 LOCAL 1
3323
3324
2312
1
% of people who were ‘Looked after’ at the age of 17
who had contact with Social Services at 19thBirthday.
Number of 75+yr olds receiving Direct Payments
Number of Learning Disability Service Users receiving
a review
Local Number of people who receive community equipment
services
OFTSTED 4 Number of looked after children in full-time education
Local
with Personal Education Plans over 6 months old
69
CORPORATE PERFORMANCE &
DEVELOPMENT
CE1
Percentage of BVPIs that pass audit regime
90.6%
99.0%
100%
100%
100%
100%
CE2
Percentage of Freedom of Information requests which
are completed within 20 working days (excludes time
spent on clarification, fees notices and public interest
tests)
100%
97.35%
100%
100%
100%
100%
CE3
Percentage of staff participating in Diversity & Equality
training (excluding schools)
48%
87%
50%
CE3
Revised
Percentage of new starters taking part in Diversity &
Equality training (excluding schools)
New indicator
New indicator
New indicator
100%
CE4
Number of anti-social behaviour incidents reported
during the peak period (July – September) in the year.
3,356
2,945
2,859
(provisional
interim target)
2,806
Sept. ’06)
CE5
Number of problem drug users entering treatment
(cumulative data)
405
495
390
CE5
Revised
Total number of problem drug users in treatment during
the year (non-cumulative data)
New indicator
New indicator
New indicator
CE6
Number of problem drug users successfully completing
treatment (cumulative data)
265
319
292
New indicator
New indicator
78
85
No target set
19%
40%
30%
35%
40%
CE6
Revised
CE7
Percentage of problem drug users retained in treatment
New indicator
for 12 weeks or more
Percentage of borough residents who are aware of the
Community Partnership as measured through Viewpoint
N/A
Panel
70
Indicator definition amended for 2006/07
100%
100%
Indicator definition will be
amended for 2006/07
Indicator definition amended for 2006/07
272
313
No target set
Indicator definition amended for 2006/07
DEMOCRATIC SERVICES
CE8
Average percentage turnout for all local elections,
including by-elections.
CE9
Percentage polling station venues with disabled access
No elections held
39.5%
No elections
anticipated
40%
40%
40%
97%
97%
100%
100%
100%
100%
3 years
4 months
3 years
4 months
New indicator
3 years
4 months
3 years
8 months
4 years
25%
28.3%
New indicator
28%
27%
26%
New indicator
8-12 Weeks
4.63
4.74
4.34
4.5
4.75
5
HUMAN RESOURCES
HRKPI1
Average length of service for voluntary leavers
HRKPI2
Reason for leaving is Alternative Job
HRKPI3
Average Time to Recruit
New indicator 8 – 12 Weeks 8 – 12 Weeks 8 – 12 Weeks
BUSINESS IMPROVEMENT
KPI 1
(SOCITM) User Satisfaction
KPI 2
(SOCITM) Resolution of reported incidents
90.2%
94.4%
95.0%
95.0%
95.0%
95.0%
KPI 3
(SOCITM) Percentage of successful projects
72%
82%
85%
85%
85%
85%
KPI 4
(SOCITM) Acquisition cost of workstation
PC - £490,
Laptop - £1004
PC - £585,
Laptop £850
KPI 5
£86
£148
£130
£130
£120
£120
KPI 6
(SOCITM) Cost of connection to voice network (now
includes support costs & call costs)
(SOCITM) Cost of connection to data network
£289
£171
£200
£190
£180
£170
KPI 7
(SOCITM) Support costs per workstation
£217
£160
£180
£160
£140
£130
KPI 8
(SOCITM) Workstations supported per specialist
131
269
180
280
290
300
KPI 10
(SOCITM) ICT Competence of employees
4.3
4.61
4.5
4.7
4.9
5
KPI 14
(SOCITM) Investment in ICT per employee
£2,050
£2050
£2,023
£2,050
£2,100
£2,150
KPI 90
(SOCITM) Investment in head of population
£28
£28
£25
£28
£29
£30
71
<£600 -PC,
<£600 -PC,
<£600 -PC,
<£600 -PC,
<£860 - laptop <£860 - laptop <£860 - laptop <£860 - laptop