9 ORGANIZING PRODUCTION Outline Spinning a Web A. Tim Berners-Lee’s idea, the World Wide Web, has provided a platform for the creation of thousands of profitable businesses from tiny owner-operated firms to giant multinationals. B. This chapter explains the role of firms and the problems that all firms face. I. The Firm and Its Economic Problem A. A firm is an institution that hires factors of production and organizes them to produce and sell goods and services. B. The Firm’s Goal 1. A firm’s goal is to maximize profit. 2. If the firm fails to maximize profits it is either eliminated through or bought out by other firms seeking to maximize profit. C. Opportunity Cost 1. A firm’s decisions respond to opportunity cost and economic profit. 2. A firm’s opportunity cost of producing a good is the best, forgone alternative use of its factors of production, usually measured in dollars. Opportunity cost includes both: a) Explicit costs that are paid directly in money, and b) Implicit costs that are incurred when a firm uses its capital, or its owners’ time in production for which it does not make a direct money payment. 3. The firm can rent capital and pay an explicit rental cost reflecting the opportunity cost of using the capital. 4. The firm can also buy capital and incur an implicit opportunity cost of using its own capital, called the implicit rental rate of capital. This implicit cost is made up of: a) Economic depreciation—the change in the market value of capital over a given period. 122 b) Interest forgone, which is the return on the funds used to acquire the capital. 5. The cost of the owner’s resources is his or her entrepreneurial ability and labor expended in running the business. a) The opportunity cost of the owner’s entrepreneurial ability is the average return from this contribution that can be expected from running another firm. This return is called a normal profit. b) The opportunity cost of the owner’s labor spent running the business is the wage income forgone by not working in the next best alternative job. E. Economic Profit 1. Economic profit equals a firm’s total revenue minus its opportunity cost of production. 2. A firm’s opportunity cost of production is the sum of the explicit costs and implicit costs. 3. Normal profit is part of the firm’s opportunity costs, so economic profit is profit over and above normal profit. 4. Table 9.1 (page 193) summarizes the economic accounting concepts. 123 F. Economic Accounting: A Summary To achieve profit maximization, the firm must make five basic decisions: 1. What goods and services to produce and in what quantities 2. How to produce—the production technology to use 3. How to reorganize and compensate its managers and workers 4. How to market and price its products 5. What to produce itself and what to buy from other firms G. The Firm’s Constraints The five basic decisions of a firm are limited by the constraints it faces. There are three constraints a firm faces: 1. Technology Constraints a) Technology is any method of producing a good or service. b) Technology advances over time. c) Using the available technology, the firm can produce more only if it hires more resources, which will increase its costs and limit the profit of additional output. 2. Information Constraints a) A firm never possesses complete information about either the present or the future. b) It is constrained by limited information about the quality and effort of its work force, current and future buying plans of its customers, and the plans of its competitors. c) The cost of coping with limited information limits profit. 3. Market Constraints a) What a firm can sell and the price it can obtain are constrained by its customers’ willingness to pay and by the prices and marketing efforts of other firms. b) The resources that a firm can buy and the prices it must pay for them are limited by the willingness of people to work for and invest in the firm. c) The expenditures a firm incurs to overcome these market constraints will limit the profit the firm can make. II. Technology and Economic Efficiency A. Technological Efficiency 1. Technological efficiency occurs when a firm produces a given level of output by using the least amount inputs. 2. Table 9.2 (page 195) shows four ways of making a TV set, one of which is technologically inefficient. 124 3. There may be different combinations of inputs to use for producing a given level of output. 4. If it is impossible to maintain output by decreasing any one input, holding all other inputs constant, then production is technologically efficient. B. Economic Efficiency 1. Economic efficiency occurs when the firm produces a given level of output at the least cost. 2. Table 9.3 (page 196) shows how the economically efficient method depends on the relative costs of capital and labor. 125 3. The difference between technological and economic efficiency is that technological efficiency concerns the quantity of inputs used in production for a given level of output, whereas economic efficiency concerns the cost of the inputs used. 4. An economically efficient production process also is technologically efficient. A technologically efficient process may not be economically efficient. Changes in the input prices influence the value of the inputs, but not the technological process for using them in production. III. Information and Organization A. A firm organizes production by combining and coordinating productive resources using a mixture of command systems and incentive systems. B. Command Systems 1. A command system uses a managerial hierarchy. 2. Commands pass downward through the hierarchy and information (feedback) passes upward. 3. These systems are relatively rigid and can have many layers of specialized management. C. Incentive Systems 126 1. An incentive system, uses market-like mechanisms to induce workers to perform in ways that maximize the firm’s profit. D. Mixing the Systems 1. Most firms use a mix of command and incentive systems to maximize profit. a) They use commands when it is easy to monitor performance or when a small deviation from the ideal performance is very costly. b) They use incentives whenever monitoring performance is impossible or too costly to be worth doing. E. The Principal-Agent Problem 1. The principal-agent problem is the problem of devising compensation rules that induce an agent to act in the best interests of a principal. a) For example, the stockholders of a firm are the principals and the managers of the firm are their agents. 2. Command systems do not address the principal-agent problem, since monitoring agent performance to principals is generally very costly. F. Coping with the Principal-Agent Problem There are three ways of coping with the principal-agent problem: 1. Ownership, often offered to managers, gives the managers an incentive to maximize the firm’s profits, which is the goal of the owners, the principals. 2. Incentive pay links managers’ or workers’ pay to the firm’s performance and helps align the managers’ and workers’ interests with those of the owners, the principal. 3. Long-term contracts can tie managers’ or workers’ long-term rewards to the long-term performance of the firm. This encourages the agents work in the best long-term interests of the firm owners, the principals. G. Types of Business Organization There are three types of business organization: 1. A proprietorship is a firm with a single owner who has unlimited liability, or legal responsibility for all debts incurred by the firm—up to an amount equal to the entire wealth of the owner. The proprietor also makes management decisions and receives the firm’s profit. Profits are taxed the same as the owner’s other income. 2. A partnership is a firm with two or more owners who have unlimited liability. Partners must agree on a management structure and how to divide up the profits. Profits from partnerships are taxed as the personal income of the owners. 3. A corporation is owned by one or more stockholders with limited liability, which means the owners who have legal liability only for the initial value of their investment. The 127 personal wealth of the stockholders is not at risk if the firm goes bankrupt. The profit of corporations is taxed twice—once as a corporate tax on firm profits, and then again as income taxes paid by stockholders receiving their aftertax profits distributed as dividends. H. Pros and Cons of Different Types of Firms 1. Each type of business organization has advantages and disadvantages. 2. Table 9.4 (page 199) lists the pros and cons of different types of ownership. a) Proprietorships are easy to set up, managerial decision making is simple, and profits are taxed only once. However, bad decisions made by the manager are not subject to review, the owner’s entire wealth is at stake, the firm dies with the owner, and acquiring capital and labor is expensive. b) Partnerships are easy to set up, employ diversified decision-making processes, can survive the death or withdrawal of a partner, and profits are taxed only once. However, partnerships make attaining a consensus about managerial decisions difficult, place the owners’ entire 128 wealth at risk, capital acquisition is expensive, and the withdrawal of a partner may create a capital shortage. c) A corporation offers perpetual life, limited liability for its owners, large-scale and low-cost capital that is readily available, professional management that is not restricted by its owners’ abilities, and reduced costs from long-term labor contracts. However, a corporation’s complex management structure may lead to slow and expensive decision-making, and its profit is taxed twice— once as corporate profit and once as shareholder income. I. The Relative Importance of Different Types and Firms 1. There are a greater number of proprietorships than other form of business, but corporations account for the majority of revenue received by businesses. 2. Figure 9.1a (page 200) shows the overall frequency of each type of business organization and Figure 9.1b (page 200) shows the dominant type of business organization for various industries, by percent of total industry revenues. 129 IV. Markets and the Competitive Environment A. Economists identify four market types: 1. Perfect competition is a market structure with many firms, each selling an identical product, many buyers, no restrictions on entry of new firms to the industry, and both firms and buyers are all well informed of the prices and products of all firms in the industry. 2. Monopolistic competition is a market structure with many firms producing similar but slightly different products. This difference can be either tangible or merely perceived by the 130 consumer. This is activity is called product differentiation and it gives the firm an element of market power. 3. Oligopoly is a market structure in which only a small number of firms compete. Oligopolies may produce almost identical or differentiated goods. 4. Monopoly is a market structure in which only one firm produces the entire output of the industry. There are no close substitutes for the monopolist’s product and there are barriers to entry that protect the firm from competition by entering firms. B. Measures of Concentration 1. Two measures of market concentration have been developed and are in common use. a) The four-firm concentration ratio is the percentage of the total industry sales accounted for by the four largest firms in the industry. b) The Herfindahl–Hirschman index (HHI) equals the sum of the squared market shares of the 50 largest firms in the industry. 2. The larger the measure of market concentration, the less competition that exists in the industry. Table 9.5 (page 202) shows an example calculation for each ratio. C. Concentration Measures for the U.S. Economy 1. The U.S. Justice Department uses the HHI to classify markets. a) Markets with an HHI of less than 1,000 are regarded as highly competitive, b) between 1,000 and 1,800 as moderately competitive, and 131 c) above 1,800 as concentrated. 2. Figure 9.2 (page 203) shows the HHI for various industries in the United States. D. Limitations of Concentration Measures 1. Concentration measures alone are not sufficient to identify the market structure of a given industry. a) Concentration ratios are based on the entire nation as the market. For many goods, the relevant market may be much smaller than the whole nation (e.g., newspapers, for which the appropriate market is a city or metropolitan area) or even larger (e.g., automobiles, for which the pertinent market can be the entire world). 132 b) Concentration ratios convey no information about the extent of barriers to entry. For some industries, few firms may be currently operating in the market. Yet competition in these industries may be fierce, with firms regularly entering and exiting the industry. Additionally, if entry and exit were not observed, the potential for entry may be enough to keep profits lower than if entry were not a threat. c) Firms may be misclassified with respect to their markets. This is may be true for firms that: i) produce a product with very specific applications for which few competitors exist, but are classified in too broad of a market description to reveal it, or ii) firms that have diversified into several distinct product lines and are subject to more effective competition than their market share in just one product might suggest. 2. Table 9.6 (page 203) summarizes the range of other information used with the concentration ratio to determine market structure. E. Market Structures in the U.S. Economy 1. Figure 9.3 (page 205) shows the distribution of market structures in the U.S. economy. 133 2. About three-quarters of the total value of goods and services produced in the United States is produced in markets that are characterized by perfect competition or monopolistic competition. V. Markets and Firms A. Market Coordination Firms and markets both coordinate production. B. Why Firms? 1. Firms coordinate production when they can do so more efficiently than a market. This can occur for four different reasons: a) Firms may reduce transactions costs, which are the costs arising from finding someone with whom to do business, reaching agreement on the price and other aspects of the exchange, and ensuring that the terms of the agreement are fulfilled. b) Firms may better capture economies of scale, which occurs when the cost of producing a unit falls as its output rate increases. c) Firms can capture economies of scope, whereby one firm can use specialized inputs to produce a range of different goods at a lower cost than otherwise. d) Firms can engage in team production, in which the individuals specialize in mutually supporting tasks. 2. There are limitations to the economic efficiency advantage that firms might have over markets in coordinating resources: a) If a firm exploiting economies of scale becomes too big, or if a firm exploiting economies of scope becomes too 134 diversified, the cost of management and monitoring per unit of output can rise above that of the market. b) Long-term contracts can blur the line between the internal activities of the firm and market transactions, making it unclear whether or not the activity of production and exchange is still being implemented by a firm.