Joint Task Force North & North of 60 MFRC 2014 Posting Handbook Location: Yellowknife Updated: February 2014 1 JTFN Contact Information Joint Task Force North Box 6666, Station Main Yellowknife, NT X1A 2R3 Facebook Page: www.facebook.com/FOIN.JTFN Twitter: @JointTaskForceN Hours of Operation: Monday to Friday 0800 – 1630 hrs North of 60 MFRC Information Information North of 60 Military Family Resource Centre 5124 54th Street Box 6666, Station Main Yellowknife NT X1A 2R3 Telephone # 873-0700 ext. 6859 Fax# 867-766-6815 Email: info.northof60.mfrc@northwestel.net Facebook Page: Mfrc North Hours of Operation: Monday to Friday 9:00am to 5:00pm The North of 60 MFRC serves military personnel and their families in: Yellowknife, NT Whitehorse, YT Iqaluit, NU Centre Staff Executive Director Rose Jasmin – Ext. 6998 director.mfrc@northwestel.net – Ext. 6845 progcoor.mfrc@northwestel.net Prevention, Support & Intervention Counsellor Administrative Assistant Feroz Chaudhry– Ext. 6844 Beth Rowlandson - Ext. 6859 psi.mfrc@northwestel.net info.northof60.mfrc@northwestel.net 2 Commander’s Welcome Welcome to Canada’s North! Our teams support Canadian Armed Forces (CAF) people and their families across the 3 Territories. We plan, conduct, and support operations and exercises in the largest CAF region in Canada. A variety of opportunities exist here. Joint Task Force (North) (JTFN) is the command element, located in Yellowknife with detachments in both Whitehorse and Iqaluit. JTFN is proud of its motto: Custos Borealis, or Guardians of the North. Also in Yellowknife are the Area Support Unit (ASU), the Royal Canadian Air Force’s 440 Transport Squadron (home of the Vampires), and the headquarters of the Canadian Army’s 1st Canadian Ranger Patrol Group, which oversees 1750 Rangers across 60 northern communities as well as over 1600 Junior Canadian Rangers. Additionally, we are home to the Army Reserve’s Loyal Edmonton Regiment as well as Cadet Corps in a number of locales. Together, we are Team North, and we cover a lot of ground. This capable, closeknit team brings together talent from all corners of the Canadian Armed Forces and affords us and our families the chance to experience a part of Canada that very few get to enjoy. These are exciting times in our Arctic. I invite you to join us and be part of Team North. Custos Borealis Brigadier-General Gregory Loos 3 Welcome to the North The Advisory Committee and Staff at the North of 60 MFRC extend a warm welcome to you and your family to the North. One of our goals is to assist military families with their transition to their new home, and as such we are available to help you and your family access information about your new community and the North. The North of 60 Posting Handbook and Welcome Package will provide you with detailed information about programs and services available in the North. We encourage you to visit our website at www.familyforce.ca or join our Facebook group at Mfrc North. The latest MFRC information is available on both sites, and is a great tool for you to keep up with what’s happening at your new MFRC. For those of you posted with young children, it is advisable to look for childcare spaces immediately as, like many locations in Canada; there is a shortage of available childcare spaces in the North. A list of licensed daycares and day homes is available from your MFRC staff. We would love to know when you arrive in the North and how you are settling in. Please send us your contact information to director.mfrc@northwestell.net or 873-0700 ext. 6998. For those posted to Yellowknife, we encourage you to stop by the North of 60 MFRC for a visit; we'd love to meet you. Once again, welcome to the North! We hope you enjoy your stay and we look forward serving your family. Rose Jasmin Executive Director 4 Table of Contents Commander’s Welcome Executive Director’s Welcome About Yellowknife About Joint Task Force North Messes and Institutions CAF Medical Services Accommodations LTS (Long Term Storage) Finances and Benefits Screening and Your Posting to an Isolated Location CAF Relocation Coordinator Units About Your MFRC Emergency Contact Information Licensed Daycare/ Day homes Driving to Yellowknife Schools Post Secondary Education Health Care Health Care coverage Chiropractors Dental Optomstrists Pharmacies Public Health Vison Services Mental Health Services Family Violence and Safe Homes Self Help Services for People with Disabilities Services Pour les Francophones à Yellowknife Local Information for Newcomers Air Transportation Animal Care Banks Barbers & Hairdressers Big Game Hunting Cable Providers Cell Phone Providers City Bus Services Dry Cleaners Family Care Planning Garbage Pick-up Gasoline Discount Grocers Page 3 Page 4 Page 7 Pages 8 - 16 Page 8 Pages 8 - 9 Pages 9 - 10 Pages 10 - 11 Pages 11 - 13 Pages 13 - 14 Page 14 Pages 15 - 16 Page 17 Page 18 Page 18 Page 18 Pages 19 - 21 Page 21 Pages 22 - 24 Page 22 Page 22 Page 23 Page 23 Page 23 Pages 23 - 24 Page 24 Pages 24 - 25 Pages 25 - 26 Page 26 Page 26 Page 27 Pages 27 - 40 Page 27 Page 28 Pages 28 - 29 Page 29 Page 29 Page 29 Pages 29 - 30 Page 30 Page 30 Page 30 Page 30 Page 31 Page 31 5 Groups Insurance Internet Job Search Legion Library Local Newspapers Northern Arts & Cultural Centre NWT Driver’s Licence & Vehicle Registration NWT Highway and Ferry Info NWT Teacher’s Association Passports and Other Federal Services Places of Worship Post Offices PSP Community Recreation Association Realtors Recycling School Bus Passes Second Hand Clothes, Household Items, Books, etc. Shopping Sport Fishing in the NWT Statutory Holidays, March Break & Summer Camps Swimming & Skating Traffic Utilities Places to See Sports & Recreation Helpful Links Page 31 Pages 31 - 32 Page 32 Page 32 Page 32 Page 33 Page 33 Page 33 Pages 33 - 34 Page 34 Page 34 Page 34 Pages 35-36 Page 36 Pages 36 – 37 Page 37 Page 37 Page 37 Pages 37 - 38 Page 38 Page 39 Page 39 Page 39 Page 40 Page 40 Pages 40 - 42 Pages 42 - 43 Pages 43 - 44 6 About Yellowknife Yellowknife, the capital city of the Northwest Territories, is a young, vibrant and growing city with a population of 19,711. Yellowknife is located on the North Arm of Great Slave Lake 512 km south of the Arctic Circle, 965 kilometres by air and 1,500 kilometres by road from Edmonton, the main supply point for the area. The Mackenzie Highway is an allweather road (mostly paved) that connects to major highway systems in Alberta and B.C. Four major airlines, First Air, Air Canada, WestJet and Canadian North have several daily flights in and out of Yellowknife. There are also many local airlines and charters. The region north of the Great Slave Lake, has for centuries, been home to the Dogrib Nation who are comprised of three Dene groups; the Chipewyan, the Slavey and the Yellowknives. They refer to themselves as Dene (Deh-neh), which means “the people”. There are six official indigenous languages, some with multiple dialects, and two national languages within the Northwest Territories. Our capital city serves as the primary government and administrative centre, providing health, justice and education services to all residents of NT. Major industries for the community and region include government, mining, transportation and communications, financial and commercial services, tourism, manufacturing and fishing. Yellowknife enjoys a very dry climate. Annual precipitation averages about 15 cm rainfall and 135 cm snowfall. Temperatures average between -35 Celsius in January to +21 Celsius in July. In June/July there is an average of 22 hours of sunlight per day. Daylight in the winter (late December) is reduced to about four hours per day. Yellowknife is still within the tree line. There is a great deal of coniferous trees, although they are smaller than you are used to seeing. Because we are located on the Pre-Cambrian Shield, there is a great deal of rock, which tends to give the land a rugged, harsh, craggy look. This, combined with the stillness of the air, makes for a very tranquil setting. Yellowknife's communication services include; cable television, digital cable, satellite radio and television, paper media, internet (dial up and high speed) from a host of providers. Yellowknife hosts a myriad of good restaurants, ranging from coffee shops to full-service dining lounges. Several have gained prominence with visitors, namely the Wildcat Cafe and the Gold Range Cafe (giant egg rolls). Most ethnic foods are available. 7 About Joint Task Force North (JTFN) Situated in Yellowknife, the capital of the Northwest Territories, Canadian Forces Northern Area (CFNA) was formed on 15 May 1970 to assist in maintaining Canadian sovereignty and to support Canadian Forces activities in the North. In February 2006 CFNA became JTFN. In January 2009 JTFN formalized the separation of the Commander’s Joint Staff and support elements in the North resulting in the creation of Area Support Unit (North). JTFN will contribute to the defence of Canada by providing a Canadian Forces presence in the Yukon, the Northwest Territories and Nunavut. It is an immense area, covering almost four million square kilometres of land. We stand as the image of the CF in the North. As a group of highly professional and dedicated service personnel, we take great pride in our ability to accomplish our mission under the most severe weather conditions Canada has to offer. JTFN HQ is a joint headquarters capable of coordinating, supporting and conducting operations in the most unique theatre in Canada. The JTFN complement includes approximately 271 military and civilian personnel. The units within the JTFN area are: JTFN HQ Yellowknife; the HQ Detachment in Whitehorse; HQ Detachment in Iqaluit; Area Support Unit North ASU (N); and 1 Canadian Ranger Patrol Group; (all, with the exception of Det Whitehorse and Det Iqaluit, are located in Yellowknife). There is also one lodger unit from 17 Wing Winnipeg, 440 Transportation Squadron, situated in Yellowknife with a compliment of 56 personnel. Due to the relatively small size of the organization, each individual is necessarily a specialist in his or her own field. In addition to their significant contribution to Canada's Northern Defence Policy, JTFN personnel are afforded the unique opportunity to explore and experience living in this exciting and rapidly developing part of our nation. Lot 50 -- the site of JTFN HQ -- is named "The Evans Block" and the HQ building is called "the Evans Building" in memory of Lieutenant-Colonel T.D.B. Evans, C.B., Commander of the Yukon Field Force, of 1898-1899, which was the first Canadian military unit in operation ‘North of 60’. The JTFN HQ motto Custos Borealis means Guardians of the North. Messes and Institutions JTFN Yellowknife operates two messes: the Ravens’ Nest for NCMs and the Bears’ Den for Officers. CAF Medical Services For military members, a Medical Officer (MO), a Physician Assistant (PA), one Medical Technician and a Civilian clerk staff the1 Fd Amb Yellowknife Det. CFB/ASU Edmonton is our support base for second line medical services. Family members will be well provided for in the civilian community. There is a large, modern hospital and several medical clinics in the city. Medical emergencies, beyond the scope of the Stanton General Hospital facilities, are normally evacuated to Edmonton. 8 There are a number of family doctors in the city, as well as a gynaecologist, general surgeon, radiologist, internists, paediatrician, ophthalmologist, along with all the supporting personnel required to staff the 136 bed territorial hospital. Dental services are more than adequate. There are several dental clinics in the city, as well as an orthodontist. Optical supplies and services are available with several optical companies offering reasonably prompt and efficient service. There are five pharmacies in the city. It is strongly recommended that families have both PSHCP and CF Dental plan for dependants as without these plans, costs are very high. Call the MIR, CSN 766-6863 if you have any queries about the medical/dental care available to you and your dependants. Accommodations Notes for Single Personnel - Normally, single personnel are provided with a one-bedroom apartment from PWGSC, assigned by CFHA from the Housing Pool. It has a kitchen/living room (fridge and stove provided), one bedroom, bathroom and small storage room. A coinoperated laundry facility is provided on site. Each apartment is assigned one energized parking stall. An outside bike lock-up is also included. Parking for additional vehicles or recreational vehicle is not generally available. The average one bedroom unit is approx. 500 square feet in area. If available you will receive an offer from CFHA and be notified by accommodation confirmation message. Pets are not allowed in Single Housing in Yellowknife unless they are in a cage or tank. For further information, you are strongly encouraged to contact CFHA (Edmonton) at CSN 528-4357 or (780) 973-4011 ext 4357. CFHA Edmonton administers your accommodation requirements in Yellowknife from the Northern Housing Pool managed by PWGSC. There is no Government housing units or PMQs available in Whitehorse. This pool of housing consists of approximately 122 units allocated to DND which are located throughout the city in a variety of sizes and floor plans. CFHA requests your housing assignment from PWGSC based upon the best available quarters that meets your entitlement in accordance with CFAO 208-1. This selection will be made upon receipt of your married quarter (MQ) request message, which should be sent to the CFHA Edmonton Office by your IRP consultant with an info copy to JTFN HQ Yellowknife. You will be advised as soon as possible of the address, size, cost and number of bedrooms of your assigned accommodation. Your movement restriction will be lifted upon acceptance of the assigned accommodation. 9 An average size of three-bedroom unit is 1200 square feet; four-bedroom is 1500 square feet. An average apartment size is 500 square feet. Parking is provided for one vehicle per household. LTS (Long Term Storage) policies and procedures According to the DCBS’s clarification provided below, you might be entitled upon posting to Yellowknife to LTS. The intent of this classification is to give you the steps to follow in order to facilitate your process. References: A. Canadian Forces Integration Relocation Policy (CFIRP) 2009-2013 B. Compensation and Benefit Instructions (CBI) 208.801 C. National Joint Council Directives (NJC) 2007 Appendix A 1. The weight of the HG&E shipment to Yellowknife is not restricted and therefore there is no automatic entitlement to LTS. Further, personnel have the option of purchasing a residence on posting to Yellowknife. However, DCBA understands that most rental residences in Yellowknife (including PWGSC-controlled housing) are limited in size and will often not accommodate all HG&E, Additionally, Yellowknife is typically a limited-tour posting where purchasing a residence is neither practical nor common practice. For those reasons, DCBA will – on a case by case basis – consider approving LTS at the losing unit location in Canada when posted to Yellowknife. As there is no provision in the CFIRP for LTS on posting to Yellowknife, the DCBA must personally approve each request using the approval authority delegated to him under CFIRP 2.1.01. 2. Any request for LTS on posing must be submitted through the local CF Relocation Coord (http://cmpcpm.forced.mil.ca/dgcb/dcba/irpp/engraph/contact_e.asp?sidesection=2&sidecat=99) to the DCBA 2 Adjudications cell IAW the process described at CFIRP Art 1.3.03. It is important that the process be started early, as soon as it is determined that the rental residence secured in Yellowknife will not accommodate all HG&E. It should include such information as the rough square footage of the current residence, the rough footage of the Yellowknife rental unit, the estimated amount of HG&E owned, plus any other relevant information that may support the request (including whether or not it is a PWGSC – controlled unit). Note that LTS will not normally be considered in cases where a member is purchasing a residence in Yellowknife as the member has greater control over the square footage of the new residence. 3. As noted above, LTS will only be considered at origin, not at destination (Yellowknife). Therefore the request cannot be entertained once the HG&E is packed/loaded. The earlier the request, thee better. When submitting the adjudication request, the CF Relocation Coord should mark the adjudication request email as urgent, and include “LTS on posting to Yellowknife” in the subject line. The majority of JTFN HQ personnel have elected to live in pool housing and, for the most part, is of the townhouse variety. Pictures of examples of the housing units available are 10 presented below. Note that there are no furnished MQs available in Yellowknife. However, fridges and stoves are always included. As well, note that ALL HOUSING ASSIGNED BY CFHA IS SUBJECT TO AVAILABILITY. During APS, it may take a number of weeks for houses to be vacated; therefore new housing assignments may be delayed for this process to take place. If you choose not to accept an MQ/SQ, Yellowknife has a viable housing market, however, be advised that rental accommodation is scarce and very expensive. For example, the rental charge for a three-bedroom house or trailer, if available, will range from $1800.00 - $2400.00 per month, not including utilities. For a one-bedroom apartment, the rents will range from $1,200.00 - $1800.00 per month, not including utilities. Personnel considering renting or purchasing accommodations may obtain information on the Yellowknife Housing Market by contacting their sponsor. No doubt, there may be many questions about your accommodations, floor plan, window sizes, parking, basement, storage space etc. This information may be obtained by contacting your sponsor. Once your housing is approved, make sure to call the Housing Clerk at least five days in advance of your travel to arrange a march-in appointment. Housing Clerk Tel (867) 873-0700 ext 6719 Fax (867) 766-2510 Finances and Benefits Recent surveys indicate Yellowknife has the 3rd most expensive, and fastest growing, economy in Canada, following only Vancouver and Toronto. According to 2011 NWT Bureau of Statistics report, the average annual 'family' income in Yellowknife is $145,706, while the average personal income is $67,629. The higher cost of living is quickly evident while purchasing goods and services at gas stations, grocery stores, and restaurants. Transportation, staff, and overhead costs drive the prices up in comparison to our southern counterparts. The further north you go, the more expensive it gets. The railway only goes as far as Hay River, in the Territories, which is located on the south shore of Great Slave Lake. The elevated cost of living is offset, however, by some of the allowances to which you are entitled. If you shop around for bargains, you will also be able to keep costs down. Car dealerships and garages are at a premium; consequently labour prices are high, quoting rates between $100 - $120 per hour. The cost of parts will elevate if shipping is necessary, which incidentally delays repair times. For more detailed information on the cost of living in Yellowknife visit: http://www.numbeo.com/cost-of-living/city_result.jsp?country=Canada&city=Yellowknife 11 Personnel posted to JTFN Yellowknife, ASU(N), Dets Yukon and Nunavut, 1 CRPG, 440(T) Sqn will receive Isolation Allowance (IsolA) and Northern Leave Travel Assistance (NLTA). As there is no Crown housing available in Whitehorse, all personnel will either rent or purchase a residence on the economy. In Iqaluit, there is no option of renting or purchasing on the economy. All individuals will receive Government supplied housing Isolation Allowance (CBI Chap 11) Isolation Allowance is taxable, and consists of four major components. The first is an Environmental Allowance (EA), based on community population, climate and accessibility. The second component is a Living Cost Differential (LCD). It is, intended to compensate members for the increased cost of goods and services at relevant locations. The third is the Fuel and Utilities Differential (FUD), payable to personnel not provided fuel from government sources. The fourth is the shelter cost differential Allowance (SCD); to help offset the higher shelter charges at certain isolated posts. IsolA monthly rates for Yellowknife, as of 01 Jan 14 are as follows (read across). EA LCD FUEL/UTIL SCD TOTAL Unaccompanied 187.00 251.00 0 376.00 814.00 – SQ Accompanied312.00 419.00 0 627.00 1,358.00 PMQ Unaccompanied 187.00 251.00 368.75 590.00 1,396.75 –Private Accn Accompanied – 312.00 419.00 614.58 590.00 1,935.58 Private Accn The calculation for married service couples or members married to a Federal employee is slightly different, please contact JTFN HQ OR personnel for more information (867) 8730700 ext 6939. Northern Leave Travel Assistance (NLTA) Each member and his or her dependants posted to Yellowknife and Whitehorse, over the age of two years (under two with receipts) are entitled to an annual trip out of the isolated post. However for those posted to Iqaluit they are entitled to two trips per year. The benefit referred to as an NLTA (Northern Leave Travel Assistance) trip. The concept is to provide relief from the isolated post to the point of departure as detailed in CBI 11.4.01 and the destination is the members’ choice. The rate of subsidization fluctuates, based on the return economy airfare, from Yellowknife to Edmonton for Yellowknife, Whitehorse to Vancouver for Whitehorse, and Iqaluit to Ottawa for Iqaluit. 12 Please note that single members posted to an Isolation Post are entitled to receive their Leave Travel Allowance (LTA) benefits and their NLTA (both benefits). LTA is a separate benefit with different policy. Please don’t hesitate to contact the ASU(N) OR staff for clarification. Tax Benefits There is no provincial sales tax in the NT or NU, however, there is a NT/NU payroll tax which equates to 2% of your gross income. This tax is, offset by a NT/NU tax credit, claimable by all personnel whose primary residence, as at 31 Dec., was in the NT/NU. Screening and Your Posting to an Isolated Location You and your family are coming to an Isolated Location. For you to be an effective member of the JTFN team, there are a number of factors that must be assessed to ensure that you and your family can be safely posted here. Canforgen 177/05 251819Z NOV 05 details the requirements for a screening to an Isolated Post, the screening requirements for Dependants’ health and the requirements for Dependants’ dental. In order for your posting to commence, all requirements detailed in the CANFORGEN listed above, must be considered by the appropriate authorities at your losing unit. The main reason for this is that there is limited access to medical and dental facilities in Yellowknife, Whitehorse and Iqaluit and there are a number of health conditions that cannot be properly addressed in these locations. Please ensure that a proper screening is performed on both yourself and your family – it will help avoid unnecessary complications during your posting to JTFN. Sponsor Contact Your sponsor will be appointed by your gaining unit/section. Your sponsor is responsible to: a. etc; contact you ASAP to provide helpful hints, travelling tips, type of housing available, b. assist with/make appropriate interim accommodation bookings for the member and family once an ETA message has been received; and c. escort and assist you during your "In Clearance" to the various sections of JTFN. Be sure to ask your sponsor about operations in the North as well as Op tempos for your unit and position. All questions relating to your move are to be passed to the Orderly Room (OR) or Brookfield Global Relocation Services (BGRS) office at the losing base, not to your sponsor. Please contact the ASU(N) Orderly Room (867) 873-0700 ext 6939 if your sponsor has not contacted you. They will take appropriate action to correct the situation. Hours of Operation The normal hours of operation of JTFN are 0800 -1630 hrs. 13 Reporting-in Procedures All personnel posted to JTFN, including the members in Iqaluit, must report to the OR located in the Joe Tobie Building at 5020-48th Street in dress-of-the-day (service or base/garrison dress) to complete an ‘In-Clearance’ prior to reporting to their new place of duty. Personnel posted to JTFN Detachment Whitehorse will clear in through the OR in Whitehorse. This procedure is brief and your sponsor should be available to assist you. For general inquiries the orderly Room phone number is: (867) 873-0700 ext 6939 / 6872 or CSN 766-6939/6872. JTFN Traffic Section On arrival, you are required to contact the ASU(N) Traffic at (867) 873-0700 extension 6888, regardless of your leave status. Traffic section performs the administration of the movement of Household Goods and Effects (HG&E). If furniture and effects arrive and you cannot be contacted within three hours, your F&E will be placed in Storage-in-Transit (SIT). Removal from SIT will depend upon the carrier and their schedule, and removal could be as long as five working days. CAF Relocation Coordinator CF Relocation Coordinator (CFIRP Coord): Chief Clerk (CC), ASU(N), Joe Tobie Building, (867) 873-0700 ext 6871 or CSN 766-6871 As a Brookfield Global Relocation Advisor, we have the responsibility to ensure that when a relocating member encounters problems he/she will not be left “adrift”, so to speak. Our role is to work with and on behalf of the member, to help resolve issues that can arise on a daily basis. This can alleviate unnecessary stress for a member. During the relocation process, if a member encounters a problem, it is vital that he/she knows there is someone there to assist in any way possible. As the Brookfield Global Relocation Advisor, we are DCBA’s representative, We know that members are making financial decisions based on information we are giving them. This is why it is important for the lines of communication to be open and it is our responsibility to make this apparent not only to the member but also to BGRS staff. COMMUNICATION IS THE KEY IN THE RELOCATION PROCESS. Yellowknife does not have a BGRS office on location. We deal directly with Shilo’s office for all the postings in and out. We strongly suggest that transferees sign on to the BGRS website which will allow them to open their file, view financial worksheets, request advances and submit claims for review and payment process. Just click on CF members and follow the instructions provided: http://www.irp-pri.com/. In conclusion, keep in mind that we are the link between the member who is relocating, BGRS and DCBA. We treat each case as if it was our own personal move. Members are trying to make informed decisions that will best suit the move of their family; based on the information they are given by BGRS. That is why we will always be available to respond to all questions or problems regarding relocation. 14 Do not hesitate to contact us and Welcome to the Great White North. Units 440 (Transport) Squadron 440 (Transport) Squadron prides itself as being the only permanently-stationed Squadron north of the 60th parallel. Currently an integral unit of 17 Wing Winnipeg, Manitoba, the Squadron has had a presence in Yellowknife since 1971. Initially consisting of a detachment of two aircraft and associated personnel from the main body in 18 Wing Edmonton, the Squadron moved completely to Yellowknife in 1994 with the closure of that Wing. With it’s current contingent of four CC138 Twin Otter aircraft, the Squadron’s primary role is to provide air transport operations, primarily in support of Joint Task Force (North), 1 Canadian Ranger Patrol Group, Regional Cadet Support Unit (Northern), and 1 Canadian Air Division. The Squadron also provides a secondary Search and Rescue response capability, and has been called upon to support major search operations as well as to search for missing hunters and snowmobilers. 440 (T) Squadron is the lone Canadian Forces operator of the CC138 Twin Otter. This aircraft is well suited for flying in the rugged and austere Arctic and for enduring the harsh northern environment. Considered a light utility aircraft, the Twin Otter can carry passengers, cargo, or a combination of both. The Twin Otter has a cruise speed of 275 kilometres per hour and an effective range of approximately 1200 kilometres. As seasonal and operational requirements dictate, the Twin Otter can be configured with wheels (3 different types of tires) or skis. This allows operations on paved, gravel, or abandoned runways; unprepared surfaces such as tundra, beaches, and gravel bars; or frozen fresh water lakes or sea ice. This versatility is unmatched by other Canadian Forces fixed-wing aircraft. Winner of the Air Force Association Gordon R. McGregor Trophy in recognition of outstanding and meritorious achievement in air transportation during Op NUNALIVUT 2009, 440 (T) Squadron is a proud member of Team North. 15 Rangers General - 1 Canadian Ranger Patrol Group (1CRPG) is a unit of JTF(N) which deploys to all communities of Canada's North to support Rangers. 1CRPG, through their instructors, have regular and professional contact with aboriginal and non-aboriginal groups in the North. First Canadian Ranger Patrol Group (1CRPG) First Canadian Ranger Patrol Group (1CRPG) was officially stood up on 02 April 1998 IOT to oversee Canadian Rangers training and support in the Canadian Territories. The First Canadian Ranger Patrol Group (1 CRPG) traces its origin to the Pacific Coast Militia Rangers who were raised in 1942 to help watch the remote areas of the west coast for signs of activity by the Japanese forces then operating in the Pacific. With the end of the Second World War and the start of the Cold War the North became an area of concern. On 23 May 1947 the Canadian Rangers were officially stood up to provide a military presence in isolated coastal and northern communities. There mandate was to report any unusual activities and provide guidance and survival expertise to any CF units operating in their areas. Thus, throughout the late 1940’s and early 1950’s, rifles were issued to reliable individuals in communities in the high arctic and by the late 1950’s Ranger Platoons and Companies had been established throughout the North. The end of the Cold War has brought new concerns about intrusion by foreign powers in Canadian waters in Canada’s sparsely populated but potentially rich North. The Rangers of 1 CRPG keep an eye open in their areas and provide support to the operation of the regular military when operating in the North. The unit is the largest in the Canadian Military with over 1800 personnel. It consists of a headquarters, commanded by a Major, with Regular Force and Reservists and over 1500 Rangers in 60 patrols spread across the three Territories which together constitute 40% of Canada’s land mass. The members of 1CRPG carry out over 110 exercises and operations a year. An integral part of the Ranger program is the Junior Canadian Ranger program. There are over 1200 Junior Rangers in 37 locations co-located with Ranger Patrols. This program began in 1998 and provides young people aged 12 to 18 with a chance to learn land skills from elders and take part in first aid training and firearms safety instruction. 16 The role played by the Rangers and staff of 1CRPG is vital to Canadian sovereignty and to the Canadian Forces’ presence in the North. About Your MFRC The North of 60 MFRC operates under the US Out-Can model. It works in collaboration with the Chain of Command and an Advisory Committee. This MFRC reports to the US Regional Manager and is responsive to the local Chain of Command. The Advisory Committee is a group of volunteers (CAF personnel, CAF family members and community agency) endorsed by the local Commanding Officer (CO). The Committee plays a critical role in the operation of the organization, ensuring that the community’s needs and preferences are adequately represented when decisions are made. Vision: Foster a proud and resilient military community in the North. Mission: Our Mission is to actively serve Canadian Forces family members in the North, by providing programs and services that contribute to the social and mental health and well-being of the community. Mandated Statement The North of 60 Military Family Resource Centre is committed to providing the highest quality of programs and services for the CF community. The North of 60 MFRC is committed to creating a centre that: fosters community engagement; provides opportunities for leadership and volunteerism; supports community opportunities that generate positive social, recreational; educational programs and services; and improves the well-being of the CF community. Goals 1. Build a strong and vibrant northern military family community. Encouraging ownership of the MFRC through the involvement of military families at all levels of the organization. 2. Support military families by providing programs, resources and services, fostering social and emotional well-being that improve the quality of lives. 3. Provide timely, regular communication to the community. 4. Know and welcome our community, ensuring all CF northern families feel connected and supported. 5. Build relationships with military and civilian local communities. 6. Position the MFRC as a credible organization accountable to all its stakeholders. 17 7. Contribute to JTFN operational readiness by supporting military families. Information and Staying Connected The MFRC web-site, www.familyforce.ca, contains program information and useful links. Have a topic you want to chat about or just want to meet other North of 60 MFRC members then sign up as a member of your Facebook group, search Mfrc North. Emergency Contact Information FYI: NWT does not have 911 services Fire/Ambulance 873-2222 Police 669-1111 Poison Control 669-4100 Licensed Daycare/ Day Homes Daycare in Yellowknife, like most places in Canada, can be difficult to secure. Parents are encouraged to start their search for a child care provider prior to their move to Yellowknife. For an up to date daycare/day home list please contact the North of 60 MFRC staff. Driving to Yellowknife From Edmonton to Yellowknife, it takes about 2, 8-hour days of solid driving. Lodging along the way is pretty much limited to Peace River, High Level or Hay River. There isn't much else. High level is at about the half way point. Recently added is a bridge over the Mackenzie River, allowing you to cross the river anytime of the year. In the past you would have to wait for the ferry, drive the ice road or not be able to cross because the ice was in the process of forming or melting. The last 300km of the drive is the hardest. This is the stretch from Fort Providence to Yellowknife. The road is paved but very bumpy and rough. If you are driving at night be sure to keep an eye out for bison. Filling up your gas tank in Fort Providence is best as between there and Yellowknife there is only one gas station in Rae, about 100 km away from Yellowknife. Cell phone coverage throughout this part of the highway is sparse to nonexistent, and Rogers cell phones do not work at all. 18 Schools MAIN STREAMING is the preferred venue for special needs children, Special Education teachers, resource teachers and teachers aides are utilised. Mildred Hall has a program for gifted children whereby they are withdrawn from normal classes for a certain period each day for advanced classes (starting at Grade 3). Public School Board School École J.H. Sissons School Grades Pre-school - 5 Language of Instruction Highlights French Early French Immersion Immersion 5700 51A Ave Open to students whose first language is not French 867-873-3477 User- pay French Immersion Pre-school Program Options www.jhs.yk1.nt.ca Programs designed to help students develop a functional level of bilingualism by the end of grade 12 Mildred Hall School 5408 50th St Pre-school - 8 English Early Literacy program Family Literacy initiatives 867-873-5811 www.mhs.yk1.nt.ca Music, Visual Arts and Practical Arts Core French full-day kindergarten Full day - User-pay pre-school (may be changing) N.J. Macpherson School 525 Range Lake Rd 867-873-4372 K-5 English Pre-School to 6 Montessori Range Lake North School 170 Borden Dr Pre-school - 8 English 867-920-7567 www.rln.yk1.nt.ca 6 Intensive French 7–8 Enhanced French www.njm.yk1.nt.ca École Sir John Franklin High School; Akaitcho Trades and Technical Centre (ATTC) Route 51 Learning Institute 4701 52nd Ave 867-669-0773 YWCA after-school program Enhanced Fine Arts 9-12 U User-pay Montessori pre-school Technology-infused education Full day - User-pay pre-school (may be changing) Dual Track English & Dynamic Fine Arts programs Outdoor education French Immersion Night Classes (Mon to Thurs 7 – 9 pm) Extensive Trades and Technology curriculum Alternative high school setting Flexible schedule and attendance 19 www.sjf.yk1.nt.ca École William McDonald Middle School 50 Taylor Rd 867-873-5814 6-8 Dual Track English & French Immersion www. wms.yk1.nt.ca French Immersion & English with core French Enhanced French (Grade 7-8) Outdoor Education, Industrial Arts, and Home Economics Daily physical education Industrial arts and home economics Kaw Tay Whee Community School of Dettah K-6 English Dogrib 867-873-4303 www.ktw.yk1.nt.ca (Weledeh Dialect) First Nations Community School Dene Kede-based Programs Catholic School Board School École St.Patrick High School 5010 44th Grades 9 - 12 Language of Instruction English & Dual Track French Immersion St 867-873-4888 www.esphs.nt.ca Highlights Fine arts and overseas trips Bridges Program (provides work experience, job shadowing and apprenticeships) Career & Technology studies (CTS) program Construction, hairstyling, mechanics, robotics, welding and weledeh Kimberlite Career & Technical Centre (KCTC) www.ycskctc.nt.ca École St.Joseph School 489 Range Lake Rd Pre-school – 8 867-920-2112 www.esjs.nt.ca Weledeh Catholic School 5023 46th St 867-873-5591 www.weledeh.nt.ca English Core French & After school courses for grades 2 – 8 (French cooking & crafts and active courses) French Immersion Bilingual pre-school Pre-school – 8 English Grades 7 & 8 single sex instruction programs 1–8 Core French Middle school leadership councils Fine arts programs Grades 1 – 8 Tlicho Weledeh language program Grades 7 & 8 Career Technology Studies Pre-school 20 French School School École Allain St-Cyr Grades Pre-school - 12 48 Taylor Rd Language of Highlights Instruction French ½ day pre-school Offers several extracurricular activities and clubs 867-873-3223 www.allainstcyr.ca Post Secondary Education Aurora College 5004 54th St (866) 291-4866 (867) 920-3030 www.auroracollege.nt.ca Aurora College is a multi-campus institution designed to provide a wide variety of educational services to adult learners of the Northwest Territories. The programs are directed specifically to the northern environment and the needs of individual learners, the workforce and northern communities. The College recognizes the need to make appropriate educational opportunities available to any adult who wishes to learn. To accomplish this, courses and services are delivered at campuses and in communities across the NT. In this manner, Aurora College strives to encourage lifelong learning in a rapidly changing world. The College offers a number of credit transfer arrangements with other institutions including St. Lawrence College in Ontario, Canadian Nurses Association Testing Service, Athabasca University, University of Alberta, McGill University, Canadian Coast Guard and the North American Wildlife Technology Association. The Academic Schedule involves four sessions (summer, fall, winter and spring). Since the exact schedules vary between programs, this information booklet will not go into specific dates and times. The College has a calendar available that goes into more detail in this area. Programs include: Business Administration Access, Business Administration, Developmental Studies (ABE), Certificate in Adult Education, Community Health Representative, Community Health Worker, Bachelor of Science in Nursing, Social Work, Personal Support Worker (PSW), Underground Miner Training program and Camp Cook. 21 Health Care Health Care Coverage There are no premiums required to receive NWT health care. Coverage will commence three months after your arrival in the Territories, but you should apply as soon as you get here. Your previous health care plan covers you until your NWT plan comes into effect. Be sure to check the expiry date of your previous health care plan prior to relocating to the North. For information and downloadable application forms, go to this website: www.hlthss.gov.nt.ca/english/services/health_care_plan/default.htm When completing the application form, do not put the military member’s name under “other family members”. What they want is “other family members who are eligible for NWT Health Care coverage”. TIP: Although not required on the Health Care application form to supply a copy of your marriage certificate it has been recently noted that several family members have experienced delays with the application process. You may want to be proactive and provide a copy of your marriage certificate with the application form. Centre for Northern Families/walk-in Clinic 5610 Franklin Ave Tuesdays from 10:00am-3:00pm (867) 873-2566 Frame Lake Community Health Clinic (867) 873-3512 312 B Old Airport Rd Frame Lake Plaza Includes family physician services For same day services call first thing in the morning, after 8:15 am, to secure an appointment on Wednesday and Thursday. Great Slave Community Health Clinic 5050 53rd St (867) 920-4211 Yellowknife Primary Care Centre 4915 – 48th St (867) 920-7777 Includes family physician services, lab services, psychological counselling and some home care services. For same day services call first thing in the morning, after 8:15 am, to secure an appointment on Monday, Tuesday and Saturday Chiropractors Tordoff Chiropractic (867) 920-4398 22 Dental Adam Dental Clinic 5209 Franklin Avenue www.adamdentalclinic.ca/ (867) 873-2775 Frame Lake Family Dental Clinic 312C Old Airport Road (Frame Lake Plaza) www.framelakefamilydental.ca/ (867) 669-0003 Great Slave Dental Clinic 5014—48th Street www.greatslavedental.com (867) 873-2450 Somba K’e Family Dental Clinic (867) 873-2027 4901—48th Street (above Family Medical Clinic) www.sombakedental.com -provides denture services as well Optometrists Stanton Territorial Health Eye Clinic Gogo Cho Building (867)873-3577 Pharmacies Independent Grocery Store 250 Old Airport Road (867) 766-3196 Shoppers Drug Mart 4911 49th Street (867) 873-4055 Sutherlands 50th Street & 50th Ave (867) 873-4555 The Medicine Shoppe 314 Old Airport Road (867) 920-7775 Walmart 313 Old Airport Road (867) 873-4545 Public Health 4702 Franklin Ave. (867) 920-6570 http://www.yhssa.org/index.asp - information on community health, health clinics, immunizations, home care, public health, etc… Public Health Unit 23 Downtown Jan Stirling Building, 4702 Franklin Ave (867) 920-6570 Includes immunizations for all ages, pre and post natal services and other services for infants, children and adults. There are fees associated with some travel appointments for travel-related immunizations. Call the public health unit to learn more. Stanton Territorial Hospital 550 Byre Road (867) 669-4111 Vison Services Family Vision Centre Suite 1-480 Range Lake Rd (867) 669-2088 (There is also a smaller location downtown in the Yk Centre Mall beside the TD bank) Polar Vision Centre www.polarvision.ca 5107 48 St (867) 920-4500 Mental Health Services TIP: The MFRC has a Counsellor that is available to family and CAF members on a self referral basis. Call Feroz Chaudhry at 873-0700 ext 6844 for an appointment. Don’t forget the confidential Family info Line that is open 24/7 in English and French to answer any question you have (1-800-866-4546). Canadian Forces Member Assistance Program (CMAP) 1-800-268-7708 - free 24 hour confidential assistance program - can be used in emergency situations Community Mental Health and Adult Services Downtown Jan Stirling Building, 4702 Franklin Ave (867) 873-7042 Mental health and adult services Mental health services are offered at both this location and at Yellowknife Primary Care Centre. Referrals to these services are usually done by a family physician and/or a social worker. Help Line and AIDS Info Line (867) 920-2121 www.nwthelpline.ca Toll free: 1-800-661-0844 - support and referral services for those having personal problems and want to talk to someone confidentially - services offered between 7pm – 11pm Kids Help Phone 1-800-668-6868 24 NT Drug Helpline 1-800-661-0844 (7 – 11pm Mon-Fri) STI/HIV/AIDS Helpline 1-800-661-0844 Veterans Affairs Canada 1-800-268-7708 - free 24 hour confidential support for CF and their family members - specialized services for treating operations stress including PTSD Family Violence and Safe Houses Alison McAteer House Crisis Line: (867) 873-8257 Alison McAteer House provides a home for women and children who are experiencing violence. Women and children can get counselling and other support. The maximum length of stay is six weeks. Alison McAteer House also provides assistance for victims who want to apply for an Emergency Protection Order (EPO). Centre for Northern Families 5610 50th Avenue (867) 873-9131 This centre provides temporary shelter for women in crisis, one to one counseling to clients and referrals to other helpful agencies in the community. The centre also runs a Healthy Baby club, a Toddler’s club, and a walk in clinic once a week. This centre also offers full-time, part-time, casual and respite child care services. NWT Council of Persons with Disabilities (867) 873-8230 Provides quick access to counselling services for those in crisis Salvation Army Resource Centre 4925 – 45th St (867) 920-4673 Social Programs: Thrift store. Soup Line - operates for lunch and dinner. Income support and assessment - helps find employment, and offers career development. Emergency Programs: Shelter - includes a place for laundry, showers and food hampers. Open from 8:30 a.m. to 12:00p.m. and 12:30p.m. to 5:00p.m. Monday to Friday Withdrawal Management Services YWCA 4904 – 54th St, Provides: Support to Adults with Intellectual Disabilities After School programs Girl programs Family Violence Prevention Project Child Recovery Coming soon… Betty House (867) 920-4673 ext. 14 (867) 920-2777 25 YWCA Emergency Protection Orders info: (867) 669-0235 Emergency Protection Order 1 (866) 223-7775, (867)873-8257 or call your local RCMP detachment, 24 hour access to an emergency order that will help keep you and your family safe from an abuser. Self-Help ADHD Support group (867) 873-3566 Alcoholics Anonymous (867) 444-4230 Twelve step program Info and meeting times: https://area78.org/findMeeting Alzheimer Resource Centre Free in the Baker Centre (867) 669-9390 Multiple Sclerosis Support Group (867) 873-2030 Regular support meetings and referrals to other services with the NWT NWT Breast Health/ Breast Cancer Action Group The NWT Breast Health/ Breast Cancer Action Group provides leadership and the perspective of survivors in the development of breast health/ breast cancer information, services and support available to NWT women an women affected by breast cancer and their families. Email: infor@beasthealthnwt.ca (867) 873-8089 Website: www.breasthealthnwt.ca Services for People with Disabilities Autism NWT autism.nwt@hotmail.com (867) 873-5747 or (867) 920-4206 Literacy Outreach Supported Independent Living Program 4916 – 49th St (867) 873-9061 NWT Council of persons with disabilities B-321 Old Airport Rd www.nwtability.ca Respite Services For children & adults with a disability respite@nwtability.ca www.nwtability.ca (867) 873-8230 (867) 873-8230 Yellowknife Association for Community Living (YKACL) Abe Miller Building 4912 – 53rd St (867) 920-2644 26 www.ykacl.ca Provides: Skills Training & Community Inclusion Support to Adults with Intellectual Disabilities Living and Learning with FASD Respite (867) 920-2644 Services Pour les Francophones à Yellowknife Alpha TNO http://alphatno.ca L’Association Franco-Culturelle de Yellowknife 5016 48th Street www.afcy.info (867) 920-2919 (867) 873-3292 CDETNO Conseil de development economique des Territoires du Nord Quest www.cdetno.com (867) 873-5962 CIVR, Radio Taïga 103.5 FM La Fédération franco-tenoise 5016 48th Street www.federation-franco-tenoise.com (867) 920-2919 Garderie Plein Soleil 48 Taylor road (867) 873-9570 Journal L’Aquilon www.aquilon.nt.ca (867) 873-6603 Network TNO Sante en Français http ://reseautnosante.ca (867) 766-4111 Local Information for Newcomers Air Transportation Four major airlines provide plenty of options for daily jet service from Edmonton or Calgary. Air Canada 1(888) 247-2262 www.aircanada.com Air North 1 (800) 661-0407 http://www.flyairnorth.com Canadian North 1(800) 661-1505 www.canadiannorth.com First Air 1(800) 267-1247 www.firstair.ca Westjet 1 (888) 937-8538 www.westjet.com 27 Animal Care There are two veterinarians located in Yellowknife. Great Slave Animal Hospital 129 Kam Lake Road. Mon – Fri 7am – 7pm Sat 9am – 5pm Yellowknife Veterinary Clinic 27A Melville Drive Mon – Fri 7:30am – 9pm Sat 9am – 4pm (867) 873-2579 (867) 920-7387 If you need to put your pet in a kennel, there are a few to choose from: Borealis Kennels & Pet Specialties has all indoor facilities, however does not accept big dogs. 8 Nahanni Drive (867) 873-3688. Great Slave Animal Hospital with indoor and outdoor individual runs. 129 Kam Lake Road (867) 873-2579. Happy Pooch Grooming and Pet Services http://happypooch.ca Smiling Igloo Dog Boarding with outdoor facilities 123 Curry Drive http://canadogboarding.vpweb.com (867) 446-3569 (867) 766-2463 Qimmiq Kennels day camp and boarding for dogs of all size. Indoor kennels. 140 Curry Drive (867) 766-2345 www.qimmiq.ca For a list of dog sitters or to adopt a pet go to: http://nwtspca.weebly.com/resources.html The MFRC also has an internal pet sitters list available, to access the list or to add your name as a pet sitter please contact the office. Banks All major Charter Banks have branches in Yellowknife. There are also bank machines located throughout the city with most supporting 24-hour access. BDC – Business Development Bank of Canada 4912 49th St www.bdc.ca 1-877-232-2269 28 BMO Bank of Montreal 480B Range Lake Rd www.bmo.com (867) 873-6261 CIBC 5001 50th Ave www.cibc.com (867) 873-4452 RBC Royal Bank of Canada 4920 52nd St www.rbcroyalbank.com (867) 873-5961 Scotia Bank 5102 50th Ave www.scotiabank.com 1-800-267-1234 TD Bank – Financial Group 4802 50th Ave www.td.com (867) 873-3682 Barbers and Hairdressers Although there are only two Barber Shops in Yellowknife, there are several hairdresser/hairstylists that offer military-style haircuts. Big Game Hunting GNWT regulations require a residency period of two years before being eligible for a big game hunting licence. Date of residency is determined by the start of health care coverage in the NWT. http://www.enr.gov.nt.ca Cable Providers Northwestel Suite 100, 5201-50th Ave http://www.nwtel.ca/ (867) 873-4903 Shaw Direct Roy’s electronics YK Centre 4802 – 50th Ave (867) 873-5441 Cell phone Providers Bell: Located in Roy’s Audio Video YK Centre Mall 4802 50th Avenue And (867) 873-5441 29 Suite 100, 5201-50th Ave Telus Located in the Centre Ice Plaza unit 11 480 Range Lake Road (867) 873-4903 (867) 669-7777 TIP: Please note that Rogers and Fido do not service the NWT. There’s no reception for Rogers Cell phone users. Fido does have some coverage however they often require you to register with a third party provider. City Bus Services Yellowknife Transit offers several bus routes and accessible transit services around town. For bus fares and schedules visit www.yellowknife.ca/Residents/YellowknifeTransit.html Dry Cleaners Diamond Drycleaners 318 Woolgar Ave (867) 766-3700 Magic Touch Dry Cleaners & Laundry 4310 50 Ave (867) 873-2224 Family Care Planning Administered by local units, the Family Care Plan (FCP) is designed to ensure that all CF members have a plan in place should a family emergency occur with the CF member is away. Members are encouraged to review their care plan with their family members. It is important to keep your information updated and review your plan prior to going away. Should you be interested, your MFRC has a comprehensive family care plan template and staff are available to assist families in completing this form. A copy of the template can be picked up at the MFRC or emailed to you directly. TIP: The MFRC has emergency respite and casual childcare care funding as well as an internal list of babysitters. The babysitters list can be picked up after completing and signing a wavier Garbage Pick-up Garbage pick-up is scheduled once per week. The City imposes a 2 bag limit (77 litre size) per household per week. You can purchase tags at City Hall if you need to go over the 2 bag limit. For more information and pick up schedule see www.yellowknife.ca/City_Hall click on: Departments - Public Works & Engineering – Solid Waste Management 30 Gasoline Discount Matonabee Petroleum, the local distributor for Petro Canada, offers a card lock system to military members, which includes a discount on gas. Just go to their office on Kam Lake Road with your military ID and a credit card. Once the account is set up, you can access their card lock facilities anytime. You will receive an itemized statement each month, and the amount owing will be charged to your credit card. Call 873-4001. Grocers The Co-op 321 Old Airport Rd (867) 873-5770 Your Independent Grocers 250 Old Airport Rd (867) 766-3195 Your Independent Grocers – in the YK Centre 14 – 4802 50th Ave (867) 669-9100 Groups NWT Literacy Council Raising public awareness about literacy (867) 873-9262 Email: nwtliteracy@nwtliteracy.ca Website: www.nwt.literacy.ca NWT Girl Guides 5016 52nd st Sparks, Brownies, Guides, Pathfinders, Rangers, JR Leaders, and Leaders, sign up online or call (office is closed during summer months). Website: www.girlguides.ca (867) 873-3138 Side Door Youth Drop-in centre (867) 766-3273 A safe, positive place for teens to come without the negative pressures. Drop in groups for ages 6-13 and 13-19, call for up to date times and activities happening that week. Yellowknife Scouts Website: http://www.ykscouts.ca/Home/tabid/37/Default.aspx Yellowknife Senior Society #2 5710 50th Ave Email: ykseniorsociety@theedge.ca Website: www.yksenior.ca (867) 973-9475 Insurance Arctic Insurance Brokers #104 487 Range Lake Rd (867) 873-6398 or 31 www.arcticinsurance.com Co-operators Insurance 321D Old Airport Rd Norland Insurance Agencies Ltd 5108A 53rd St (877) 615-5578 (867) 873-9522 (867) 765-0858 Internet Northwestel – internet, cellular, cable & home phone www.nwtel.ca Shaw Direct Roy’s electronics YK Centre 4802 – 50th Ave (888) 423-2333 or (867) 873-4903 (867) 873-5441 Xplornet www.xplornet.com Job Search Careers in the Federal Public Service http://jobs-emplois.gc.ca Government of the Northwest Territories http://www.hr.gov.nt.ca/employment/ Jobs North www.jobsnorth.ca Northern News Services www.nnsl.com OC Placements 201 – 5204 50th Ave (867) 920-4624 http://www.offcomp.ca/ Holds workshops on resume writing, work processor, managing conflict, excel and many more Legion Branch 164 of the Royal Canadian Legion (Vincent Massy Branch) is located on Franklin Avenue at 48th Street. The main number is 873-5566. 32 Library The library is located on the 2nd floor of the Centre Square Mall (5022 – 49th St). Membership is free and your computer-readable library card permits you to use any library within the NWT Public Library system. All that is required to be issued a card is proper identification, which contains your current Yellowknife address. The library offers an impressive selection of fiction, non-fiction and reference books that are being constantly upgraded, as well as audio and visual. For information on hours and services go to: www.yellowknife.ca click on “City Hall” then “Department” then “Community Services” then “Yellowknife Public Library”. Local Newspapers Northern News Services www.nnsl.com - News North comes out every Monday and covers the NWT and Nunavut. - The Yellowknifer is published on Wednesdays and Friday. Northern Arts & Cultural Centre Also known as “NACC”, the centre is located in École Sir John Franklin High School. The centre hold concerts and plays ranging from world class performances to local performers and school musicals. www.naccnt.ca 4701-52nd Ave (867) 766-6101. NWT Driver’s License & Vehicle Registration To obtain your NWT driver’s license and register your vehicle visit the Driver and Vehicle Licensing Issuing Office located in the Laing Building, 5003 – 49th Street. Driver’s licences are available in one, three or five year terms. You will need to produce: - Proof of birth date & legal name (any one of the following: birth certificate, passport, Canadian Military ID/DL, federal police ID, Citizenship Certificate Card, Permanent Residency card, Native Status card issued by DIAND/INAC, etc.) - Photo ID (any one of the following: valid driver’s license from a Canadian jurisdiction, passport, Canadian Military ID/DL, federal police DL, GIC from NWT or other Canadian jurisdiction, Citizenship Certificate Card, Permanent Residence Card, Native Status card issued by DIAND/INAC, Government of the NWT employee ID, etc.) - Proof of residency (any one of the following: utility bill, mortgage or lease agreement, bank statement, property/ personal tax statement, employment confirmation such as a pay stub, etc.) 33 General Identification Cards (five year terms only) are also available through the same procedure at this office. For more information, call (867) 873-7487 or visit the Lang Building 5003 – 49th Street. Vehicle registration renewals are based on the first letter of the last name of the registered owner. To check out when registration is due, go to www.dot.gov.nt.ca and click on the “Drivers & Vehicles” tab. You’ll see a link to “Vehicle Registration”. You’re on your own no reminders are sent out. You do not have to be the registered owner of the vehicle to renew, as long as you have proof of insurance and current registration. NWT Highway and Ferry Info The NWT government maintains several ferry crossings within the NWT. Ferries operate during the warm weather months and during the winter, an ice road is maintained to cross the river. The Department of Transportation imposes temporary weight restrictions and possible ice road closures for short periods during the spring and winter. For up-to-date highway and ferry info call toll free 1(800) 661-0750 or visit www.dot.gov.nt.ca For up-to-date fires and smoke road closures check http://www.nwtfire.com/cms/ Northwest Territories Teacher’s Association 5018- 48th street (867) 873-8501 Email: nwtta@nwtta.nt.ca Website: www.nwtta.nt.ca Negotiating/administrating collective agreement. Promoting continuing education of members. Substitute Teaching: Even if you do not have a teaching degree you can still get plenty of work as a Sub Generally you will have to sub for a bit before you get a full time position Passports and Other Federal Services Visit the Greenstone Building at 5101 – 50th Avenue for most federal government services. To avoid delays due to incomplete or improper applications agents will look over your passport application with you prior to sending it off. You can also apply for federal programs at this location. Passport photos can be taken at: Shoppers Drug Mart - 4911 49th Street (867) 873-4055 th The Yellowknifer - 5108 50 St (867) 873-4031 Check out http://www.passport.gc.ca/info/ for applications and renewals 34 Places of Worship We have a Roman Catholic Padre posted here in Yellowknife (867) 873-0700 ext: 6011. As well, there are a wide variety of Chaplain Services and Churches in the area supporting most religious denominations. Calvary Community Church 5502 – 50 th Avenue pastorderek@cccyellowknife.ca www.cccyellowknife.ca Central Arctic Baptist Church 120, 314 Old Airport Road cabc@theedge.ca www.centralarcticbaptistchurch.com Cornerstone Pentecostal Church 118 Haener Drive ykpentecostal@theedge.ca www.ykpentecostal.org (867) 873-5848 (867) 669-6367 (867) 873-4590 Glad Tidings Church 480 Range Lake Rd rbirch@ssimicro.com (867) 873-4560 Holy Family Lutheran Church Chapel, Northern United Place lutheran@ssimicro.com (867) 873-3809 Holy Trinity Anglican Church 4909-52 nd Street revdjoey@gmail.com (867) 873-5949 Salvation Army 4925 – 45 th Street dales@sanorth.ca (867) 920-4673 Seventh Day Adventist Church 5008 Forrest Dr. info@yksda.org www.yksda.org (867) 873-6767 35 St. Patrick’s Roman Catholic Church 5206-52 nd Street stpatrick@theedge.ca www.stpatschurch.com Yellowknife Church of Christ 516 Range Lake Road francis@ykcofc.ca www.ykcofc.ca Yellowknife First Assembly Full Gospel Church 26A Melville Drive, Kam Lake Yellowknife United Church 5403-50 th Avenue ykunited@ssimicro.com www.yellowknifeunitedchurch.ca Yellowknife Vineyard Church 4701 Franklin Avenue ryan-ykvine@arcticdata.nt.ca www.ykvineyard.ca (867) 873-4880 (867) 873-3875; (867) 873-3233 (867) 873-6291 (867) 920-2446 Post Offices Mail service is by community mailboxes. Application for a mailbox is done through the main post office downtown. Personnel intended on retaining a Post Office Box must apply at the main post office branch. Canada Post 4902 – 50th Ave (867) 873-2500 Shopper’s Drug Mart 4911 – 49th St. (867) 873-4055 PSP Community Recreation Association Membership is available for a monthly fee of $25per family and $15per single member. The benefits associated with the card are as follows: Full Membership to the community fitness facility Yellowknife Racquet Club (www.ykracquetclub.com). Access to City of Yellowknife Recreational facilities including the Ruth Inch Memorial Pool, Field house running track and public ice skating avaliable at the Multiplex arena (www.yellowknife.ca), 36 Recreation rental equipment including motor boats, kayaks, canoes, camping equipment, snowshoes and also cross country skis available through Overland Sports Access to wellness classes in the community such as Taiga Yoga Centre (www.taigayoga.com) and Fit 2 The T at a cost of $5.00 per class Movie Passes for $5.00 (www.movies.yk.com) Festivals Discount Passes such as Folk on the Rocks, July Music Fesitval Special recreational events throughout the year For more information on memberships, movie tickets and rentals contact Tina Schauerte at 873-0700 ext. 6868. TIP: Pleasure craft license certificate and operator certificate is mandatory to rent a boat from PSP Realtors Century 21 11, 480a Range Lake Rd www.century21yk.ca (867) 873-9800 Coldwell Banker 4917 48th St (867) 669-2100 Property Guys adminyk@propertyguys.com (867) 446-8322 (867) 765-8322 or Recycling The municipality does not provide curb side recycling in Yellowknife. The Bottle Shop, on Old Airport Road near the airport, accepts and returns deposits paid on liquor and wine bottles, beer bottles and cans, as well as juice boxes, pop bottles and cans ((867) 873-4449). The City provides recycle bins at several public locations around town see www.yellowknife.ca for locations and recycling information. School Bus Passes Around mid-August watch for ads in the local paper for details on when the passes will be available (usually one or two weeks before school starts). The child needs to be present as a photo is required. Hours of operation are 10 am to 4 pm. Pass prices are listed on the website. For more information see: www.yk1.nt.ca. Second Hand Clothes, Household Items, Books, etc. St. Patrick’s Flea Market - is held most weeks at the Parish Hall (52nd & 52nd) (867) 920-4961 The Salvation Army Thrift Store 4705 – 50th Ave (867) 920-4095 37 YK Trader www.yktrader.com Looking for used appliances, furniture, houses, vehicles, toys, community events, etc… The YK Trader has it all. TIP: There are many Facebook groups for buy, sell and trade including: Yellowknife Mom to Mom (infant and Children’s Items Buy/Sell/Swap) Shopping Yellowknife offers an excellent array of Inuit and Dene arts and crafts at more than half a dozen great boutiques. Each has a specialty: fine art, sculpture, Dene crafts and other Northern items. National chains such as ‘Wal-Mart’ and ‘Canadian Tire’ have outlets in Yellowknife and national pricing policies ensure prices are kept competitive with stores in the South. The Brick 312 Old Airport Rd Canadian Tire 328 Old Airport Rd (867) 765-0605 (867) 873-2403 Centre Square Shopping Centre 5022 49th St (867) 873-9802 Home Building Centre 332 – 334 Old Airport Rd (867) 669-9945 Mark’s Work Wearhouse 307 Airport Rd (867) 669-9267 Overlander Sports Corner of 50th St & 51st Ave (867) 873-2474 Quality Furniture 4610 50th Ave (867) 873-2004 Sears Canada (Outlet) 325 Old Airport Rd (867) 873-5905 Wal-Mart 313 Old Airport Rd (867) 873-4545 YK Centre 4190 50th Ave (867) 444-3365 38 TIP: Winter clothes Try Weaver & Devore (3501 Weaver Dr) for warm winter gear for adults and kids. Show your military ID and receive a 10% discount on all purchases. Call (867) 873-2219 Sport Fishing in the NWT Fish for lake trout, arctic grayling and northern pike on Great Slave Lake or fly into many of the other lakes with any of the numerous charter operators and do the same. – http://www.spectacularnwt.com/whattodo/fishing NWT and other Canadian residents under the age of 16 or over the age of 65 do not require a territorial fishing licence. A Canadian resident may purchase a licence for 3-days ($15) or for a full season ($20). An NWT resident may only purchase a licence for a full season ($10). In order to be considered an NWT resident, you must have resided continuously in the Territories for at least three months immediately proceeding the day you begin fishing. Licences may be purchased at the Downtown Reddi Mart, Environment and Natural Resources office, Northern Frontier Visitors Centre and Services TNO (Laing building) Note: fishing licences are valid for the season and expires a year to the date you bought the licence. Statutory Holidays, March Break and Summer Camps You should note that CAF members are required to work on National Aboriginal Day which occurs each year on June 21st. Although Canada Day and Remembrance Day are both statutory holidays CAF members are often required to parade on one or both of these days. Daycare centres and day homes are closed during these holidays therefore making alternate arrangements are sometimes necessary. Also note that the NWT does not observe Family Day. March break is scheduled for 2 weeks, often but not always the last two weeks of March, in Yellowknife. To note: City run March break programs are offered only to children 7+ years of age. There is a lack of child care for children under 7 years of age during this time. Planning ahead for child care coverage is crucial. There are several summer camps offered throughout the summer however almost all camps are offered to children starting at 5 years of age. There is only one camp offering services to children under 5 years of age however they book up very quickly. Also be aware that some daycare/home providers follow the school calendar of close for a week or two during the summer therefore planning ahead will make your life less stressful. Swimming & Skating Swim times, lessons, pool rentals, skate times and outdoor rinks are offered through the City www.yellowknife.ca. Yellowknife also has a speed skating club that offers lessons and rentals www.nwtspeedskating.ca/NWTClubs. 39 Traffic The speed limit in town is 45 kph and 30 kph in school zones which is in effect 24/7 365 days of the year. Meter violations (by-law) can be paid at City Hall, located at 4807 – 52nd Street. Utilities Northland Utilities 481 Range Lake Rd (867) 873-4865 Northwest Territories Power 48 – 5014 49th St (867) 669-3300 Midnight Petroleum (867) 873-6211 Bassett Petroleum (867) 873-8500 Superior Propane (867) 873-5551 Places to See Adventure Canoeing - If you are looking for a one or two-day trip, or a week or two-week expedition, local tour and air charter operators have vast experience in outfitting and helping you choose a route on the North's unspoiled waterways. http://www.spectacularnwt.com/whattodo/outdooradventure/canoeing Camping – Although it takes adjusting to the 24 hour daylight, camping is very popular in the Yellowknife area. There are three camp sites within and around the Yellowknife area. Don’t feel like driving out of the city to camp? Fred Henne Park happens to be located within minutes from downtown and directly across from the airport. http://www.spectacularnwt.com/whattodo/outdooradventure/camping , http://www.iti.gov.nt.ca/tourismparks/parks/ Cross-Country Skiing - Don't forget your cross-country skis for lots of winter fun. Yellowknife's cross-country trails, just minutes from downtown, are very popular. Ask about Ski Club events. If you are a member of the JTFN Recreation Association, ski passes are free of charge. - http://www.skiyellowknife.com/ or (867) 669-9754. Cruise the Harbour and Yellowknife Bay - Cruise boats operate daily during the summer months from the causeway in Old Town. Tour Latham Island and its houseboat colony. View Yellowknife's unusual architecture, its floatplanes and sailboats and test your knowledge of our birds and wildlife. http://www.spectacularnwt.com/whattodo/touring/water Dene Lifestyles - Visit a traditional Dene encampment on Yellowknife Bay or travel by road or plane to the surrounding communities for a first-hand experience with Aboriginal lifestyles and culture. – http://www.northernfrontier.com/10_explore/dettah.html 40 Drive the Ingram Trail - Our highway to summer adventure leads out past a dozen lakeside campgrounds, rivers and great scenery. There's boating, picnicking, hiking and fishing. Guided tours are also available. http://www.spectacularnwt.com/whattodo/touring/driving/ingrahamtrail Dog Sledding – What an exceptional way to participate in this fun local activity. At one point dog sledding was the main mode of transportation in these parts. Be sure to experience this old school method of transportation while you’re in the North. Leave the driving to the experts by sitting back and enjoying a traditional ride or be adventurous and take your own team of dogs for a ride. Cheer on dog teams during local area dog races at some of the finest festivals in the NWT. http://www.spectacularnwt.com/whattodo/outdooradventure/dogsledding Golfing - Yes, even the North has golf courses, although it is not like golf down South. The course in Yellowknife has a nice blend of trees and sand with a slight mix of grass thrown in for excitement. Just don't forget to pick up your piece of turf after you have taken your shot! Whitehorse is much luckier due to its climate and has grass courses. The Rec association provides discounted golf passes. http://www.yellowknifegolf.com/Home/tabid/36/Default.aspx or 873-4326. My Backyard Tours - Professionally guided tours offering personalized service and participants interests are incorporated into our City, Capital Sites and Meet the Artist Gallery tours which range from 2-3 hours in length. Tours also get people outside the city limits with the Ingraham Trail/Cameron Falls Tour where participants take a short hike in to see Cameron Waterfalls. Military families get a 10% discount. http://mybackyardtours.com/ Northern Lights - You won't see them in the summertime, with nearly 24 hours of daylight, but the Aurora Borealis will certainly amaze you in the wintertime. Visitors come from around the world to observe and experience the Northern Lights. http://www.spectacularnwt.com/whattodo/aurora Prince of Wales Northern Heritage Centre - Visit the outstanding museum of the North in downtown Yellowknife just across the causeway behind JTFN. This is a must-see soon after your arrival, for it will give you an insight into the past as well as the present. You will learn about the art and artists of the North. Re-visit the museum from time to time as you will always discover something new. Open daily from 10:30 am to 5 pm, closed on statutory holidays. Admission is free. - www.pwnhc.learnnet.nt.ca or (867) 873-7551 or visit at 4750 – 48th Street. Snowmobiling - The primary method of transport for many Northerners come the snow season is the snowmobile. You will certainly not be suffering from a lack of places to go with your machine. http://www.spectacularnwt.com/whattodo/outdooradventure/snowmobiling Tour the Capital City – Drive yourself or hop on a tour bus for a fascinating trip in and around the Yellowknife area. http://www.spectacularnwt.com/whattodo/touring/driving 41 Tours by Bush Plane - Tours are provided by local charter companies of Yellowknife and its surrounding area. This is an excellent way of seeing the city, the harbour and the surrounding area to get an idea of the vastness of the North. http://www.spectacularnwt.com/whattodo/touring/flightseeing Visit the Northern Frontier Visitors Centre - Features Northern displays and extensive information on the Northern Frontier Region. You can make reservations for a guided activity or friendly staff will help you plan your own adventures. A "must see" for those who want to enjoy their Northern experience. www.northernfrontier.com or (867) 873-4262 or visit at 4807 – 49th Street. Visit the Legislative Assembly - Visit the Legislative Assembly of the Northwest Territories, just a short walk down the path behind the Headquarters. Go in and enjoy this beautiful new building as well as watch the Legislative Assembly in action. Listen in on the seven different dialects and get a true taste of how diverse the North really is. From September 1st to May 31st weekday tours are available at 10:30 am. From June 1st to August 31st weekday tours are available at 10:30 am, 1:30 pm and 3:30 pm as well as Sunday at 1:30 pm. – www.assembly.gov.nt.ca or (867) 669-0976 or visit 5018 – 47th Street. Walk Historic Old Town - Some of Yellowknife's original buildings still stand and many more have been added to the Old Town Yellowknife scene. Walk this historic area and stop to dine at the original ‘Wildcat Café’ - known for its northern cuisine and friendly atmosphere. Climb to the Bush Pilot Monument for a 360-degree view of the city and Yellowknife Bay. Walking tour maps can be found at the Northern Frontier Visitors Centre or the North of 60 MFRC. TIP: You can get a free three day visitor parking pass from the Northern Frontier Visitors Centre 4807 49 St, (867) 873-4262. Perfect for on your HHT Sports and Recreation Yellowknife offers an endless variety of sports and recreation opportunities and facilities. Regardless of the season, there is something to do all the time. With the long days in the summer, baseball in all its forms is very popular. There are several leagues with varying levels of play. Hockey, broomball and curling are very popular in the winter. For all your sports and rec needs, a link can be found at www.cfcommunitygateway.com. For the outdoor enthusiasts, the Rec Association at JTFN has four canoes, four kayaks for use by JTFN personnel, on a first-come, first-served basis and based on how frequently you use the equipment. There are also two gasoline ice augers for the avid ice fisherman, two komatiks, one snow coach (enclosed toboggan for children), and two snowmobile trailers (hold two snowmobiles each). Listed below are some of the leisure facilities available in the city. 42 Multiplex - The Multiplex hosts two ice rinks for hockey, speed skating and general skating. There is also a gymnastics area as well as a gymnasium. http://www.yellowknife.ca/City_Hall/Departments/Community_Services/Facilities/Multiplex .html 41 Kam Lake Road (867) 920-5616 Ruth Inch Memorial Pool - Opened in 1988, the pool is open seven days a week from 0600 to 2300 with a varying schedule available at the pool. http://www.yellowknife.ca/City_Hall/Departments/Community_Services/Ruth_Inch_Memori al_Pool.html 6002 Franklin Ave (867) 920-5682 THE RACQUET CLUB - The Racquet Club offers its members; weight equipment, a large selection of free weights, a great selection of cardio equipment, spin bikes and classes, and vast selection of fitness classes each week. It also has an outdoor hot tub, dry saunas (men and women), Junior squash program, league play, tournaments, clinics, Personal trainers, 20+ certified fitness staff, Level 3 Certified Squash Coach, social events and more.....No racquet ball - only squash. www.ykracquetclub.com 4002 – 49th Ave (867) 920-2224 Yellowknife Fieldhouse - This facility offers two indoor soccer pitches, a 240 meter indoor running track and a pre-school play area. It is open 7 days a week. http://www.yellowknife.ca/City_Hall/Departments/Community_Services/Facilities/Fieldhous e.html?PageMode=Print 45 Cam Lake Road (867) 669-3457 Yellowknife Curling Club – The rink is located next to the pool and has 8 sheets of artificial ice. http://www.yellowknifecurling.com/ (867) 873-4805 YK Community Arena – The arena is available for both hockey & skating. 6004 Franklin Ave (867) 669-8861 Helpful Links Astronomy in Yellowknife www.astronomynorth.com City of Yellowknife www.yellowknife.ca CF Community Gateway http://www.cfcommunitygateway.com CJCD – Mix 100 Radio (local news stories) www.cjcd.ca Department of Transportation www.dot.gov.nt.ca 43 Education Culture & Employment www.ece.gov.nt.ca Folk on the Rocks (summer music festival www.folkontherocks.com GNWT home page www.gov.nt.ca Health & Social Services www.hss.gov.nt.ca JTFN Yellowknife www.forces.gc.ca Look North www.looknorth.ca Northern Arts & Cultural Centre (NACC) www.naccnt.ca North Work Info Net www.northwin.ca NWT Literacy Council www.nwt.literacy.ca NWT Tourism www.nwttravel.nt.ca www.spectacularnwt.com Stanton Regional Health Board www.srhb.org Western Arctic Moving Pictures (WAMP) www.wamp.ca Yellowknife Guild of Arts and Crafts www.ykguild.wordpress.com 44 Military Family Resource Centre, 5124 – 54 Street Yellowknife 45 Yellowknife Housing (Duplex, Kitchen view) 3-Bedroom Duplex with Basement Main Floor – Kitchen, Dining room, Living room and entrance Second Floor – 3 Bedrooms and Bathroom 46 Single housing (Quarters) – Aspen Apartments 5204 – 51 Street, Yellowknife 1-Bedroom Apartments Storage Room, Full Bathroom, Living Room and Kitchen 47 Rat Lake Housing – 35 Rycon Drive, Yellowknife Multi-level unit that includes 1 Full and 1 Half bath, 3 Bedrooms, Kitchen, Living Room, Dining Room and Storage (no basement) 48 Forrest Park - on Lanky Court, Yellowknife 2 Floors with 3/4 Bedrooms Main floor – Entrance, laundry/storage room, kitchen, half bath, living room and dining room (no basement) Second Floor – 3 Bedrooms 16 X 10, 10 X 10, 10 X 8, Bathroom and storage 49 Sissons Court, Yellowknife 2 Floors (no basement), 3 Bedrooms Main floor – Entrance, Living room, dining room, laundry/storage room, Kitchen and furnace room Second floor – Bathroom, 3 Bedrooms 12 X 18, 8 X 10, 8 X 10, 2 Storage rooms, Linen closet. Also some are 4-bedrooms 50