ELAINE PINHEIRO RAMOS BRAZILIAN 33 years old/Married ADDRESS: PASEOS DEL CARIBE, S.M. 514, CALLE PASEO TULUM, MZ. 17, CASA 10-A, CANCÚN, Q.ROO Phone No.: (998) 847 6994 Cell Phone No.: (044998) 155 4888 E-mail: carioquinha7@yahoo.com.br Education: College Degree Universidade do Estado do Rio de Janeiro (UERJ) Complete Course in Pedagogy (Education) - (1992 – 1995) Foreign Languages: English At CCAA (Centro de Cultura Anglo-Americano) RJ/Brazil Completed, including Teacher’s Course Duration: 7 years Spanish At CCAA (Centro de Cultura Anglo-Americano) RJ / Brazil Completed Duration: 3 ½ years Informatics: Word/Excel/PowerPoint/Internet Extra Courses: A Secretária de Sucesso (The Successful Secretary) Duration: 8 hours Location: BCI – Bureau de Consultores Independentes S/C Ltda. / RJ/Brazil Aperfeiçoamento da Língua Portuguesa (Deep Studies in Portuguese Language) Técnicas de Redaçao (Composition Techniques) Introduçao à Qualidade Total (Introduction to Total Quality Principles) Location: All attended at Universidade Estácio de Sá / RJ / Brazil Duration: one (01) month each International Tour Guide (Emphasis in Disneyworld) Location: CIETH – Centro Integrado de Estudos em Turismo e Hotelaria / RJ / Brazil Duration: five (05) months Professional Experience: ENGLISH TEACHER EXCELLENCE (LANGUAGE CENTER DEL CARIBE) – Cancun, Q.Roo/Mexico Period: October / 2006 – Currently (Jan. / 2007) GROUPS & INCENTIVES SALES ASSISTANT PLAYACAR PALACE GOLF & SPA RESORT / PALACE RESORTS – Playa del Carmen, Q.Roo/Mexico Period: May/2006 – September / 2006 (current position) PUBLIC RELATIONS (CONCIERGE) PLAYACAR PALACE GOLF & SPA RESORT / PALACE RESORTS – Playa del Carmen, Q.Roo/Mexico Period: August/2005 – May/2006 IN-HOUSE MARKETING MANAGER/CONCIERGE SUPERVISOR THE REEF RESORT/THOMPSON’S RESORTS – Grand Cayman/Cayman Islands Period: December/2003 – May/2005 IN-HOUSE MARKETING MANAGER/ CONCIERGE; SALES REPRESENTATIVE (Liner)/ HOSTESS GRAN SOLE REAL – Tulum, Q.Roo/Mexico Period: November/2001 -November/2003 PUBLIC RELATIONS (CONCIERGE) / SALES & MARKETING EXECUTIVE (Liner) THE GRAND CAYMANIAN RESORT/THOMPSON’S RESORTS (Royal Resorts Group) – Grand Cayman, Cayman Islands, Period: August/2000 – November/2001 PUBLIC RELATIONS, TRILINGUAL EXECUTIVE SECRETARY KRYSTAL CANCUN HOTEL – Cancun/Mexico Period: February /2000 – August 2000 CANCUN PALACE / PALACE RESORTS – Cancun/Mexico Period: November/1999 - February /2000 SOCIAL ACTIVITIES STAFF MEMBER AVENTURA PALACE / PALACE RESORTS – Puerto Aventuras, Mayan Riviera/ Mexico Period: September - October/1999 TRILINGUAL EXECUTIVE ASSISTANT SMITHKLINE BEECHAM BRASIL LTDA. (Pharmaceutical Company) – Rio de Janeiro/ Brazil Period: April/1996 - August/1999 Department: Purchase Dept. and Rio 2000 Project – Engineering Project for the construction of the company’s one-complex of factories in Rio de Janeiro/ Brazil ENGLISH TEACHER FISK (RJ) Period: February/1995 - February/1996 – August/1991 to March/1992 Private classes for executives at multinational and international companies, such as Xerox Co., Coca-Cola, Gillette, Atlantic/Ipiranga, Petrobrás, Banco do Brasil and IFF. Period: October/1994 - March/1996 (Currently giving private classes) CLC (Language Course at Universidade do Estado do Rio de Janeiro-UERJ) Period: March/1996 - August/1996 AUDING IDIOMAS (All branches in Rio de Janeiro/Companies: Shell, Coca-Cola, Gillette, Cyanamid, Banco de Boston and Citibank) Period: February/1993 - December/1995 Teacher and Coordinator - monitoring teachers’ job at multinational companies IEOB – Copacabana, Rio de Janeiro/Brazil Teaching Hotel Staff Members Period: August/1991 - July/1993 INTERNATIONAL TOUR GUIDE TOP FLIGHT TOUR AGENCY – Rio de Janeiro, Brazil Period: December/1995 - Excursion to Disneyworld Personal and Professional Reference: Joseph Spilotro Used to be the Sales & Marketing Project Manager at The Grand Caymanian Resort e-mail: vito@hotmail.com; holaperico@hotmail.com Kel Thompson Owner of The Reef Resort and Century 21 Franchising in Grand Cayman, Cayman Islands E-mail: kelt@century21cayman.com Chihab Tamiri Sales Manager at The Reef Resort, Grand Cayman, Cayman Islands E-mail: chihabt@hotmail.com Ana Maria Manrique Used to be the Int’l Administration Coordinator at the Royal Resorts) Phone No.: 52998 886 9637 E-mail: tpiolin@hotmail.com Jonathan Gruber Used to be a Sales & Marketing Executive at The Grand Caymanian Resort E-mail: grubermex@hotmail.com Enrique Verduzco Food and Beverage Corporative Assistant Cancun Palace / Palace Resorts E-mail: gteayb@palaceresorts.com Xóchtil Valladares Group and Conventions Sales Manager Hotel Hyatt E-mail: xochitl.valladares@hyattintl.com