SCHOOL–BASED MANAGEMENT THROUGH CLUSTER SCHOOLS: A CASE STUDY FROM CAMBODIA Anne H. Dykstra1 & Pawan Kucita2 Its education system gutted by years of civil war, Cambodia’s surviving schools are banding together to rebuild the country’s once proud educational legacy. By decentralising authority and encouraging community participation in decision-making, the cluster school structure promotes ownership of schools by students, parents and local educators. Anne H. Dykstra and Pawan Kucita describe how clusters of village schools are finding strength – and needed resources – in numbers. BACKGROUND__________________________________________________ rganised education in Cambodia does not have a long history. In 1900, there were seven teachers at the one primary school for Khmer students in Phnom Penh. In 1944, approximately 500 Khmer students per year completed their primary education certificate, but by 1950 enrolments had risen to approximately 20,000 primary students and 1,000 Khmer secondary students. From 1950 through 1970, there was a major quantitative increase in the number of schools and, because of this, greater access to a basic education for many students. This was accompanied by a state policy establishing a system of primary schools rather than allowing the management of primary education to rest predominantly with temple schools controlled by the Sangha (clergy). In 1962, three universities opened in Cambodia and by 1968, there were nine. The quality and number of teachers increased. Estimates are that there were one million educated youth in 1967 or approximately 20% of the Khmer population. O The destruction of schools began in late March 1970 during heavy fighting and bombing which was an adjunct to the Vietnam War. The war escalated and was especially destructive in 1970–71. Between 1974 and 1979, foreigners left as the 1 2 Education Project Officer, UNICEF Lao PDR. Consultant, UNICEF, Cambodia. 1 country withdrew in isolation from the outside world and experienced a tragic civil war. School buildings were destroyed or put to other uses as communal kitchens, dormitories, storehouses or prisons. There was virtually no formal classroom education during this time, and books and teaching materials were destroyed. The remaining schools were abandoned and the majority of teachers died or left the country. The 35–year old educational system was shattered almost before it began. At the end of the civil war in late 1979, a new socialist government was formed and began to re–establish the country’s education system as a priority. There remained only a scattered and traumatised group of educators numbering fewer than 5,000. Those that could, returned to teach, and roughly 1,000 were recruited to become administrators of schools and to form a ministry of education. Those that taught gathered students in remaining schools or temples, makeshift palm–thatch classrooms or under trees. New teachers were recruited from citizens who could read and write, crash–training was undertaken to provide basic teaching skills, and the government mobilised rice as payment for the growing cadre. The effort to rebuild schools was severely impeded by the continued critical shortage of teachers and school buildings, as well as shortages of the most basic teaching materials and supplies, including school furnishings, blackboards, chalk, paper, pens and pencils. In spite of many constraints, the country’s school system expanded rapidly. By 1981, more than 1.5 million children were attending primary and lower secondary classes (grades 1–4 and 5–8, respectively). The number of primary school students exceeded the estimated number of children 6–10 due to enrolment of large numbers of older children whose education had been interrupted by war. During this period, UNICEF provided emergency supplies for school repair and teaching supplies and restarted the publishing house. NGOs worked to train teachers, to build schools, and develop pilot projects in education. In 1991, Redd Barna, the Norwegian NGO, began administration of cluster schools in three provinces. The project focused on teacher training at the local level and provided training to instructors at the provincial teacher training college. Supervision of teacher training in primary schools in the cluster was provided through the provincial teacher–training college and Redd Barna staff in co–operation with district and local educators. 2 Schools continued to expand even though classes were taught on a four–hour, double–shift schedule, six days a week, because the supply of teachers and classrooms remained critically short. Classes with 70–80 students in the first and second grade were routine in cities and major towns while small schools in sparsely populated areas were often only one or two grades, a branch school of a five–grade school 5 to 10 kilometres away. The overall objective of cluster schools is to The rapid expansion of redress any imbalance in education by groupstudents was achieved ing schools that are located near each other at the expense of eduinto a cluster, mixing strong schools and discational quality. The advantaged schools in such a way that the wastage rate included latter benefit from the advantages of the high primary school reformer. petition (approximately 40% in first grade). Of those starting first grade in 1989, only 13% finished fifth grade in 1994. Although the national Gross Enrolment Rate (GER) was 83%, children in remote areas, especially in the mountains, had a GER of only 40–60%. In large measure, the high wastage could be attributed to the lack of qualified and trained teachers. Less than 1% of the working teachers in Cambodia had finished 11th grade in 1992, and their teaching depended on rote learning because they themselves did not possess the basic skills in mathematics and Khmer to teach these foundation subjects. THE INNOVATION___________________________________________________ In 1993, in co–operation with the Ministry of Education, Youth and Sport (MOEYS), an integrated educational programme began. At the same time, the ministry began the reform of education. As part of the support for capacity building, UNICEF established cluster school pilot projects in four provinces. DEFINITION AND OBJECTIVES OF CLUSTER SCHOOLS The overall objective of cluster schools is to redress any imbalance in education by grouping schools that are located near each other into a cluster, mixing strong schools and disadvantaged schools in such a way that the latter benefit from the 3 advantages of the former. As stated in the Guideline for Cluster Schools issued by the National Cluster School Committee, MOEYS: A cluster school is a grouping of 6–9 primary schools for administrative and educational purposes. It is an organisation of schools in the same vicinity or neighbouring villages which are grouped together for the benefit of sharing available resources such as teaching and learning materials, facilities and staff so that the access for all children and the educational quality of all schools within the cluster are improved. The model implies a degree of decentralisation and also permits strong local participation in decisions. The ministry also set objectives for the cluster school project in four main areas: The model implies a degree of decentralization and also permits a strong local participation in decision making. 1. Economic Objectives The country could not afford basic equipment such as supplemental readers, science materials, or even silk screen supplies and paper for each school. Therefore, by furnishing one resource centre with equipment and supplies that allowed teachers to make learning aids, several schools benefited. The clusters therefore had an economic objective: sharing facilities and staff, and bulk ordering of materials such as stationery, chalk, paper and other supplies for the cluster. Conservation of supplies such as promoting systems for the return of school books and better maintenance of schools were also more efficient within a cluster system. Resource centres permit teachers to participate in ongoing in– service training without distant travel. Although an unplanned bonus, teachers have used cluster schools to form a larger pool of money to which they contribute a small amount each month and from which they can borrow when needed. 2. Pedagogic Objectives Improved student learning would be achieved through a variety of strategies to be carried out through clusters equalising student access to teacher specialists and resources (such as supplementary readers), in–service training every Thursday and mutual sharing of the experiences among the teachers. Also, teachers had the opportunity to pilot new curricular materials that the ministry 4 with UNICEF support developed, along with academic competition and evaluation to motivate better performance. Teachers in cluster schools worked on setting and monitoring of learning goals and standards according to the newly adopted competencies in language and math for students. 3. Administrative Objectives Improved administration was sought at all levels through simplifying paperwork, authorisation procedures and communication processes primarily by working through the cluster school heads for micro–planning, personnel management, and resource mobilisation instead of trying to contact every headmaster. Authority to supervise and monitor teachers, goal achievement and other functions was devolved to cluster heads. 4. School–Community Objectives Community participation in schools, not only in construction but in many other aspects of school management and learning, was promoted by involving parentteacher associations (PTAs) in localising curriculum, monitoring school services, or mobilising children to enrol at the correct age. Local policies for the use of the cluster schools as a learning centre for adults and a delivery centre for other services by development and community agencies were formulated by cluster committees or PTAs. 5 ORGANISATION OF INDIVIDUAL CLUSTERS CLUSTER SCHOOL HEAD Elected by principals and teacher representatives from the cluster schools CLUSTER SCHOOL COMMITTEE Village Chief, Honorary Chair Cluster School Head Headmasters of schools in the cluster Teacher representatives elected from each school A representative of the PTAs (elected) Head of Cluster Technical Committee Member of Sangha (monks) according to the wishes of the community SCHOOLS (6 GRADES) & BRANCH SCHOOLS (LESS THAN 6 GRADES) IN THE CLUSTER Principal Technical Committee: Senior teachers in each subject, appointed by the headmaster Teachers PTA CLUSTER TECHNICAL COMMITTEE Heads of Technical Committees from each school in the cluster NATIONAL CLUSTER SCHOOL COMMITTEE The first activity of the project was to form the National Cluster School Committee (NCSC) under the General Education Department. It was staffed by 12 educators who were technicians from various departments in MOEYS. Within the first year, the NCSC drafted cluster school guidelines, including definitions for the role and function of each level of the cluster, indicators for the 6 measurement of wastage within the cluster and an accompanying training syllabus. There was close collaboration of the four provincial offices of education chosen as cluster school pilot sites with technical advisers and partner NGOs in the development of the structure, role, responsibilities and objectives of cluster schools as stated in the guidelines. Thereafter began an overall co–ordination of each provincial pilot project by forming teams of two or three NCSC members each assigned to a province. The team became the facilitator of the planning process for the cluster, and reviewed renovation and construction plans, academic goals, work plans, and budgets. They provided information about the progress of the cluster to officials and committees at each level. Similarly, they gave information about conditions in schools and problems faced by students and teachers to the minister and central department heads. They solved contractor disputes, facilitated the delivery of supplies, helped schedule textbook tryouts, evaluated teacher training in the cluster, organised material exchanges, reviewed localised adaptations of cluster operations and gave technical assistance in organising PTAs. COMMON RESPONSIBILITIES OF PROVINCIAL, DISTRICT AND CLUSTER COMMITTEES A cluster school committee is formed at each level. Their common functions are to set goals for access to education and reduction of wastage rates. They implement educational reform, each at an appropriate level and speciality, monitor the distribution of supplies and facilitate the construction and repair of school buildings. More importantly, they work vertically to assure that there is communication between levels and regular consultation to solve problems. They also work horizontally to provide training in concepts of cluster management and supervision. As cluster schools became nationalised, skilful teachers or education officials at the provincial, district or cluster levels, who had gained adequate experience from the project, became national trainers for new clusters in order to expand the model. There is close liaison with civil authorities and all cluster committees in matters of security, transparency in systems designed to account for money, data verification, and problem solving in the distribution of supplies in construction. In addition to work that is common in any cluster, there are specific functions at each level: Provincial Cluster School Committee 7 Provincial cluster committees organise a yearly training calendar for supervisors and headmasters and are responsible for the supply of teachers to clusters. This may mean training untrained teachers where there have been no classes for many years, especially when new clusters begin in remote areas. They approve new clusters, construction plans, and budgets and submit them to the NCSC for final authorisation and verification of projected costs. District Cluster School Committee The district education office is responsible for the operation of clusters within district boundaries, and for achievement of the workplan to meet the district education goals. They house the newly trained inspectors who work with teachers and supervisors in the cluster to implement curriculum reform. The district supervises cluster school heads. Cluster Head and Cluster School Committee The cluster school head supervises all headmasters in the cluster, sets the teacher–training schedule with other members of the committee, and assures that materials from the resource centre and teachers are supplied equally to all schools in the cluster. Cluster school heads are given the authority to inspect teachers and to make decisions on how to maximise the use of resources available in their own clusters. They may reassign teachers to schools that have a sudden jump in enrolment or lack instruction in a specific subject. They are the liaison to the community, to schools in the cluster and to the district. They are the advocates for their cluster through the ministry chain of authority and to civil authorities. Every cluster maintains a resource centre where teachers come to share and make teaching aids. Books and expensive supplies, such as science equipment or musical instruments, are circulated among the schools in the cluster on a regular basis. Resource centres display data and graphs on wastage, and disseminate other information to educators and community members. The resource centre provides a place for special services, such as eye examinations and lending libraries. It can also function as an administrative centre for non–formal education classes and recreation events. The cluster school head oversees the resource centre operation and its use by educators and the community and also supervises the cluster 8 school technical committee responsible for the improvement of teachinglearning in member schools. Technical Committees and Teacher Training Technical committees are responsible for the improvement of teaching and learning especially in support of the new curriculum. The cluster school technical committee establishes a training calendar for teachers. Cambodian policy sets every Thursday as an in–service day. The agenda for weekly training meetings include the preparation of lesson plans, development of teaching aids, class demonstrations and a summary of the weekly meeting as well as plans for the next month. Usually, teachers from various schools take turns meeting at the resource centre to make teaching aids and, on alternate weeks, they meet at their schools for other training events. There are often cluster–wide training events in the resource centre especially when new textbooks are introduced. With support from UNICEF, Save the Children Fund Australia implemented an intensive teacher training model for working teachers. Within the project, they trained teacher–educators from the four cluster pilot projects along with those teacher–educators they had identified for their own project. These teachers returned to their home province and became technical teachers in local clusters. Once home, they organised intensive training sessions during school holidays, followed by weekly training sessions for small groups of teachers, and finally, supervision as follow–up to improve classroom applications of new methods. PARENT–TEACHER ASSOCIATIONS In Cambodia, parents and communities traditionally contribute to school construction and renovation. In some remote villages, community members have recruited their own teachers and pay them in rice or by giving them land for farming, helping with planting and harvesting, or providing equipment and training for fishing. The cluster schools build on this tradition but also involve parents and communities in educating their children. At the initiation of a cluster, PTAs are formed for each school, and parents and teachers survey all school– age children in the cluster catchment area to ensure that they are enrolled in schools. PTAs help verify the reasons why children drop–out or don’t attend school and they set goals to remedy these problems. 9 PTA members assist in monitoring supplies delivered to the cluster from all levels and assure that local teachers and children receive and care for them. They participate in reporting processes at local schools and the cluster to assure that progress toward goals from school to school continues at an equal pace. By joining monitoring groups from provincial or district levels, they participate in public receipt of money given to the school or cluster. PTAs or the cluster school committee form construction committees which mobilise the money, supplies, labour, land and material from the community in order to repair or build schools. They decide if the school will be built with community skill and labour or through contracted help. Whatever choice is made, they oversee construction and maintenance. The range of community contribution, which varies from school to school, is approximately 15 to 40% of the total construction cost of a school, excluding land which is also often donated by citizens. Thus far, the rural population contributes a greater percentage to school construction and repair than city families while the least amount is contributed by minority committees who are very poor. As the cluster evolves, PTAs become more able to use data to measure goals, to participate in the formation of policy for the use of schools and resource centres for non–formal education and community activities, to help produce materials, and to take part in localising curriculum. Parents are powerful advocates and they want their children to receive a good education. In one province, many parents moved their [P]arents from the floating fishing village on children to study in Tonle Sap Lake tried to organise their own schools where clusschools but could only furnish classrooms and ters operated even if teachers (whom they recruited) for about 25% of the children were the school–age children. They . . . journeyed for boarded during the two days to . . . [ask for] help [in] planning week with relatives. floating cluster schools . . . . [A] few months later, In another case, pathey had formed their own cluster school PTA. . . rents from the float. ing fishing village on Tonle Sap Lake tried to organise their own schools but could only furnish classrooms and teachers (whom they recruited) for about 25% of the school–age children. They learned of cluster schools from other parents in the town when they came to market and afterwards, journeyed for two days to the provincial education office to insist that 10 someone come to see their community and their children and help them plan floating cluster schools. By the time the officials arrived a few months later, they had formed their own cluster school PTA even though schools were lacking and all members themselves were illiterate. SCHOOL CONSTRUCTION Schools are spare and simply built in Cambodia. There is a standard model which consists of five rooms, a cement foundation, concrete floors, and walls which are 1/3 brick from the ground up and, thereafter, board and batten topped with a tile roof. The roof provides a wide overhang to protect the building and occupants from rain. Sometimes there is no concrete floor and the roof is corrugated metal sheets. There is no insulation or glass windows, rather there are simple shutters with drop–bolt locks to secure them. Electricity and water are rarely found except in some town or city schools. After schools are constructed, another project is organised to provide children with water and latrines. Because school construction is an activity that parents and community members traditionally undertake, and because it is so visible, the process for working with the community to plan the building location, its size and furniture is used to introduce basic management and reporting to school officials and PTA members. These basic lessons in cost are also tied to information about education. At the finish of all repairs and construction in a cluster, a large ceremony is held for the ministry officials at every level, the cluster head, headmasters, PTAs, community members, monks, students, NGOs, UNICEF staff and visiting dignitaries. As part of the dedication of the cluster, after the opening prayers of the monks, the cluster school committee verbally accounts for moneys spent on construction and the district and provincial levels do the same. Various representatives of the cluster give the community and technical committees goals they have set to improve children’s education. The students present dances and greet the guests with flowers and the traditional bow. In some clusters, students and teachers have written their own “cluster school song” which is proudly sung. Ribbons are cut to the new classrooms and everyone looks at teacher–made materials, along with charts showing enrolment, gender, dropout and repeater rates, and school pictures before and after construction. A resource centre consists of three rooms, one used for a library, and a double room with a sliding partition which is used for training and materials production. 11 The resource centre also serves as a community meeting place. Most often, a five room school building is constructed and three rooms are used as the resource centre while two rooms are used as classrooms. The cost is marginal for the added two classrooms when figuring the price of a three–room building. IMPACT_______________________________________________________ As a result of the cluster school pilot project sponsored by MOEYS and UNICEF from 1995–1996, the cluster school model and in-service teacher training programme were recognised and adopted by MOEYS as a national programme. Expansion of this model, funded by the MOEYS and USAID, amounted to US $30,000,000 within a five-year period and began operation in September, 1996. NGOs who helped to implement the original UNICEF pilot are working to expand the model. The first round of coverage The first round of coverage trained 4,200 trained 4,200 working working teachers and established 72 new teachers and estabcluster schools . . . . Further expansion will lished 72 new cluster take place each year . . . until all working schools with a total teachers are trained and schools are clustered student population of throughout the country. 246,153. Further expansion will take place each year through the year 2000 until all working teachers are trained and schools are clustered throughout the country. This expansion, however, may be restricted by a temporary withdrawal of support brought about by the July 1997 political crisis. The UNICEF project now supports 44 clusters in 6 provinces having added two provinces in 1995, all which cover a student enrolment of 135,827. Redd Barna now supports 23 clusters in 4 provinces which covers a student enrolment of 148,072 and Taipei Overseas Peace Services also support a number of clusters. The total number of clusters established by these means is 145 with a total student enrolment of 551,755 (29% of total student population). All provinces have mapped their schools and grouped them into clusters. It is estimated that there will be a total of approximately 631 school clusters throughout Cambodia. The effort to establish cluster schools is dynamic and young. It is too early to show results that can be generalised to the national effort. However, an encouraging trend toward improved wastage rates has been shown in two 12 provinces. Some of this improvement can be attributed to a better understanding of wastage indicators, such as not counting students who move to another school and enrol nor those who leave for rice harvest and return in the same school year as enrolled twice and dropped once. However, increases in enrolment and the improved repeater rate seem to be genuine improvements. LESSONS LEARNED_____________________________________________ The project is heavily process–driven, as opposed to using materials as the primary input. Material support is not given . . . PROCESS [was considered] as the major without defining the product. In this context, process means creatprocess connected to ing opportunities for practice by all particithe item and the edupants through training and coaching . . . cational objective (see SCHOOL CONSTRUCTION above for examples). The UNICEF staff considered process as the major product. Process techniques and the reasons for them were taught to all levels of ministry staff, parent committee members, teachers and headmasters. In this context, process means creating opportunities for practice by all participants through training and coaching, for example: Educators and parents need to agree that education is important for children and to understand why this is so. For illiterate parents, a concrete idea of why education is important is not obvious because they support their families without its benefit. Therefore, a constant need is to formulate concrete, practical objectives with parents for improving their children’s education, health and well–being. Information and data to measure progress toward goals along with transparent processes create this understanding. More participatory conduct of meetings, conference organisation and management was practised by organising, for one example, the first national PTA conference. Companion skills, such as minute-taking and their use for accountability, were taught as well as appropriate dissemination of information from the meetings or conference. Conference participants also learned skills necessary to lead a delegation with an agenda followed by reports on outcomes and follow–up on new objectives. These skills were used by educators and parents visiting other clusters to see examples of 13 good practice, to participate in international conferences and to lead donor delegations through the project. A wide variety of events both locally and nationally were sponsored by the NCSC. Three examples are: The Annual National Materials Fair for teachers and supervisors which featured demonstrations of the best products and methods from resource centres and technical committees; construction conferences which compared materials lists, blueprints, building techniques and strategies for NGO/UNICEF/ministry and building committee heads; and a national meeting on cluster school guidelines, with validation by provincial education officers and central ministry officials, with NGOs and UNICEF as resource experts. Other practice included presentation and planning tools such as gathering objective data, analysing and presenting it visually, Gant charts, flow charts, budget presentations, diagramming, using simple and complex data, questioning, verifying verbal and written information, and matching data to goals and objectives. Companion skills, such as the use of overhead projectors and working with translators, were also taught. As the project progressed, technical assistance was also given in the analysis of proposals, sector plans, and macro-planning figures for budget use and strategies for ways to lobby for needed support at various levels. Management processes began with what participants want their children to learn (competencies and values), functional job descriptions within the cluster organisation for all key positions and committees, goal setting, monitoring and evaluation by observation and reporting systems that match curriculum reform and goals of the cluster, community relations and how to foster support and participation in children’s education, and maintaining files that will pass an audit. Process Truths: 1. Process is not necessarily cheap. 2. Process takes time for people to learn and practice. 3. Process is not visible nor easily measured especially in the initial stages. 4. Process is not a random event and must be planned and evaluated. 5. Attention to process assures greater transferability, retention and use of new skills. 14 6. Process must match the intended use of any material support; for example, surveying all village children to set attendance and enrolment goals with PTAs prior to designing and building schools. 7. Process is most useful when it matches the goals and the needs of the people who must do the work. INSTITUTIONALISATION AND POLICY Early in the project, the technical experts and the NCSC agreed that attention should be given to the documentation of system and policy at each step of cluster development. Therefore, beginning with the drafting of cluster school guidelines, the NCSC worked to see that necessary authorisations, by function, were issued by the ministry as needed; for example, the authority given headmasters to reassign teachers within the cluster or the authority given to PTAs to participate in school based meetings. In 1996, a general policy was issued which endorsed cluster schools as the national mode for school administration. The constant attention to new policy needs promoted involvement, understanding, and joint problem–solving between local schools and higher levels. This process built a steady commitment to clusters at the highest levels. It also promoted greater acceptance of new ideas at local levels where there was still a fear of trying new methods or ideas without official approval. PARENT/COMMUNITY INVOLVEMENT Parent and community involvement from the beginning of cluster formation builds new levels of trust between families, school staff and local authorities. In a nation healing from a long civil war, trust is a precious thing. Parental participation can guarantee transparency and accountability of both material and education resources when they are genuinely allowed to participate in management of schools. Parental participation is not expected to substitute for good school management or teaching excellence, but if both the educators and the community are committed to support education, barriers can be overcome. If there is a strong will to address problems, they can be readily solved. By understanding the education process necessary to educate their children, parents can make sure that every school–age child in the village arrives at school ready to learn and that the school, in turn, is ready to teach the child. 15 The bond between the community and schools becomes stronger when the cluster begins to return services to the community. Cluster resource centres have purchased solar panels or batteries so that there is light in In the broader context of rebuilding the nation’s some classrooms at social contracts, one with another, and between night for citizens to government and the communities, cluster schuse as a meeting ools provide a structure, clear goals, and a conplace, or lending litinuous reason to be successful — the improvebrary. Community ment of children’s education. sports events held in the school playground, or other recreational events provide family fun and entertainment. The cluster resource centre can become a centre for short courses on a variety of subjects for community members. As well, health fairs and all manner of information can be disseminated from the schools or resource centre in a cluster. In the broader context of rebuilding the nation’s social contracts, one with another, and between government and the communities, cluster schools provide a structure, clear goals, and a continuous reason to be successful—the improvement of children’s education. ACCOUNTABILITY MECHANISMS Whether setting educational, access or financial goals, four mechanisms increase accountability and transparency between community members, teachers and ministry officials: 1. Endorsement of local plans to improve education by local community members, monks, educators, and civil authorities. 2. Expression of yearly plans as quarterly goals which are posted along with data showing the rate of accomplishment. Posting of data is done during cluster school meetings. 3. Use of public meetings attended by ranking local, provincial and state officials to report on the utilisation of moneys. Reports should be given by the PTA and/or cluster school chairman. 16 4. Approval of budgets by ministry officials for cluster school improvements or activities in writing to the cluster school committee though the provincial education office. The turnover of moneys or resources is completed by central or provincial authorities at a public meeting. The accepting committee then reports the intended use for the moneys received and the projected date of completion. All people on the project committee are introduced at this time. CONCLUSION The cluster school structure is an adaptable, cost-effective model which promotes ownership of schools by students, parents and community members, supervisors and local education officials. The cluster schools are now part of the national reform of education in Cambodia. They provide the Ministry of Education with the structure to implement new policies which promote the formation of parent– teacher associations, retrain supervisors in management of schools so that efficiency and learning increase, and provide for the systematic, ongoing training of teachers in methods and content which match the new curriculum and textbooks. Cluster schools foster a two–way learning process which is facilitated from both ends of the administrative hierarchy and includes community members. The national level staff gain lessons from the local level and vice versa. Improved resources, school facilities and teacher quality raise parent understanding and expectations for greater learning and achievement for their children. The cluster structure is an adaptable, cost–effective model which promotes ownership of schools by students, parents and community members, supervisors and local education officials. It provides a structure that can be used for educational investment and as a community resource. Cluster schools are only a part of the education reform in Cambodia. New textbooks are being introduced year by year, a new education management information system has been instituted, a new curriculum introduced, and the outdated student testing system will be changed. There is much more to be done. The ultimate success of the cluster school initiative can be achieved if the systems put in place continue to evolve to meet the needs of children and their families and if enough time and resources are provided to this young effort. 17