WHO WOULD BE LEADER? A person does not become a leader by virtue of the Possession of some combination of traits, but the pattern Of personal characteristics of the leader must bear some Relevant relationship to the characteristics, activities and Goals of the followers…… It is not difficult to find Persons who are leaders. It is quite another matter to Place persons in different situations where they will be Able to function as leaders. (Stogdill, 1948 p65) This paper is about those leaders who fail in their role and some perceptions of why they fail, and thus cease to function as a leader. Demotion and Dismissal: The Impact in an Educational Setting. Jennifer M. Fraser ‘School administration is walking a tightrope, and administrators always work without a net’ (Brock and Grady, 1995) This article presents the findings of a study that examined the literature related to involuntary departure of leaders. The findings suggest that leaders and specifically administrative leaders in schools are removed from the position due to unprofessional behaviour, personal inadequacies, or general incongruence with the norms of the employing organisation. The findings further suggest that postgraduate qualifications in administration or leadership, previous success as a leader, or the ability to perform well at an interview are not of themselves a panacea for continued achievement. Therefore, the findings raise issues which suggest themselves as topics for future research. Introduction In the current educational arena the principalship in both primary and secondary schools is demanding and challenging, with one of the challenges vested in security of tenure for the principal. In many school systems classroom teachers are more likely to enjoy tenure than those employed to manage and lead the school community. Demands by the employing authority to maintain or develop an excellent school through the provision of a teaching environment that sustains real learning often does not take into account the ability of either the staff or the principal. There is however, an expectation that the principal will demonstrate leadership traits that enshrine collaborative approaches to decision-making in aspects of school life which include staff selection, class placement, and curriculum content and delivery. There is also an expectation that the principal will be a visionary, empathetic leader as well as a manager of human and material resources and crisis situations. Literature which focuses on the principal role suggests that the person who demonstrates the above equalities to the satisfaction of the employing authority and the school community will enjoy a degree of position stability (eg Goldring, 1993; Brock & Grady, 1995; Pounder, Ogawa & Adams, 1995; Yukl, 1998). There is however, little research on the causal factors associated with the demotion or dismissal of principals. The contention that these people seemingly gained their position because of proven skills is difficult to align with the diminution in those same skills which prompt an involuntary departure. The literature describes as voluntary, departure from a position which occurs as a result of promotion, resignation, retirement or death, whereas demotion and dismissal are described as involuntary departure (Allen & Panian, 1982, Yukl, 1998). My interest in the causal factors surrounding the departure of leaders with specific reference to involuntary departure emerged from research recently completed for the partial fulfilment of a Doctor of Education degree. This research examined the variables associated with the succession of primary school principals and one of the variables of that phenomenon was the reason for the succession. Twenty-seven per cent of my research population succeeded a predecessor who was demoted or dismissed. Common sense would suggest that neither the demoted nor dismissed principal nor the employing authority would be likely sources of objective data. Furthermore, as this paper is a preliminary study of review of available literature would suggest areas for future ethnographic research. Prior research suggests that weakness in leadership both past and present are likely to be features of schools in trouble (Learmouth & Lowers, 1998, p.141). My succession research suggested that the successor principal whose predecessor was demoted or dismissed was not provided with the reasons wither for the action or with reasons why the school appeared to be in crisis. Having reviewed the data generated by my research design, my interest was piqued about the availability of research specifically related to the involuntary departure of organisational leaders. Purpose of this study The purpose of this study then is to review the literature related to the involuntary departure of leaders. From the results of the review it is intended that the knowledge gained will assist successor or prospective school leaders in their sense making of the impact that involuntary departure has on an organisation. A further intention of the study is to alert school leaders to some of the issues that could impact upon their own success in the leadership role. Thus two questions guided the study: 1. What are the causal factors associated with the involuntary departure of schools leaders? and 2. What measures both at a personal and organisational level could be implemented to avoid or prevent involuntary departure of school leaders. Background The replacement of school principals occurs in a fairly undramatic way in most instances on a regular basis in schools across Australia. When a new principal is required the employing authority, whether associated with Government, independent or Catholic systemic schools selects and then appoints a principal whom it has gauged will best suit a particular school. The hope of the employing authority is that the person selected will operate within the organisational norms, within the context of the terms of employment, and will also demonstrate congruency with the organisational culture. When the organisational norms appear to be violated or the terms of employment are not adhered to, it has been shown that the leader achieves an involuntary departure (Sachen, 1996, Davis, 1998). The review of literature focuses on demotion and dismissal, the two major descriptors for involuntary departure and the following provides a fairly simplistic description of the terms: Demotion occurs when a leader is removed from his or her position. Variations in the type of position the organisation offers to the demoted leader appear to reflect the initial contract the employee had with the employing authority. Demotion is initiated by the employing authority and appears to follow after a sustained period of support, or when the organisation perceives the employee is not fulfilling with competence the terms of his or her contract. Dismissal occurs when a leader is discharged from his or her position. The dismissed leader is not offered any further position in the organisation. Dismissal usually follows when the organisation is able to prove that the leader is grossly incompetent in all areas covered by the terms of employment. In many organisational settings including schools it is highly probably that a successor leader will be in the position of succeeding a person who departure was involuntary. The situation then to be avoided by the successor principal is of course an involuntary departure from the organisation. The review of the literature on involuntary departure suggests that this situation can be prevented if there is open effective communication between the principal, the employing authority and the school community (Greenfield, 1995, Yukl, 1998). Conceptual Framework One of the earliest studies on involuntary departure was completed by Gephart (1978) who in researching his own dismissal, suggested that following the event, members of the organisation grouped together to affect the degradation of his previous status because they believed he had not complied with the group norms. Since then there have been a number of studies completed on the involuntary departures of leaders. Unlike Gephart’s study data which were analysed were obtained from employing authorities. These more recent studies found that leaders were removed from their position for a variety of reasons; some because of insubordination or grossly unprofessional behaviour (eg) Hogan, Curphy and Hogan, 1994; Robinson and Bennett, 1995; Sachen, 1996; Yukl, 1998), some through perceived personal inadequacies and an inability to develop teams (eg House, Spangler and Woycke, 1991; Puffer and Weintrop, 1991; Hogan, Curphy and Hogan, 1994; Clark, 1995; Ostell and Oakland, 1995; Hagberg, 1996 Leslie and Velsor, 1996; Yee and Cuban, 1996, Davis, 1998, and some were removed through lack of influence with the employing authority (eg Pfeffer and Moore, 1980; Elmaleh, 1988, 1989; Harrison, Torres and Kukalis, 1998; Boeker, 1992; Gronn and Ribbins, 1996). Review of the Literature on Involuntary Departure The causal factors associated with involuntary departure of leaders were identified in a search of the literature. Therefore the review of the literature will be grouped under the three areas identified in the conceptual framework which emerged from this (a) unprofessional behaviour (b) personal inadequacies (c) and lack of influence with the employing authority. Unprofessional Behaviour There is little empirical research that has specifically addressed leader or employee behaviours which by organisational norms could be described as deviant or unprofessional. Previous literature has tended to concentrate on the effects in an organisation of theft or sabotage on the part of the leader, whereas, Robinson and Bennett (1995) found in their study which explored personal behaviour of leaders and employees, that behaviour in a leader which could be described as deviant was verbal abuse, favouritism, being inflexible or gossiping and denigrating employees. This type behaviour was also cited by Yukl (1998) as a factor contributing to a leader losing his or her position. However, these studies did not examine the variables associated with the leader’s background or whether he or she came from within or outside the organisation. Prior research has shown that these are variables which can affect how a leader is viewed and then be either accepted or rejected by those new followers already in the organisation (Lutz, 1972; Jenner, 1989). On the other hand Sachen (1996) who examined the patterns of behaviour of school principals which results in a punitive response from the employing authority, found that some of these leaders exhibited behaviours which were inexplicable given the nature of the profession. This research suggested that some principals had been demoted or dismissed because it had been shown by the employing authority that they had misused school funds, or were involved in sexual misconduct or harassment of either staff or students. Another variation of unprofessional behaviour is when a principal publicly berates staff and parents or shows litter interest in the educational outcomes of the students. Sachen (1996) asserts that demotion for principal is a return to the classroom and relates the story of the principal who could demonstrate that while he had the ability to work successfully with 25 or so nine year olds, was not able to demonstrate that ability in order to work successfully with 25 or so thirty year olds. Davis (1998) supports this particular premise with his description of a middle – manager promoted because of his attention to detail, who was subsequently demoted because he could not adopt a more global view of the organisation or delegate time consuming tasks to others. That teaching is a team-oriented, conservative profession was acknowledged by Sachen and that school leaders invariable came from the teaching staff was also acknowledged. His research suggests that irrespective of university leadership programs, and other self-education courses, teachers who become middle-managers (Sachen describes principals as middle managers because he contends their authority is limited) and whose career path ends I demotion or dismissal could attribute it to their unprofessional conduct which hinges on their seeming inability to gauge exactly what is expected of them in a leadership role. Principals or leaders who demonstrate ‘arrogance, moodiness selfishness, compulsiveness, abrasiveness or insensitivity toward others’ are exponents of unprofessional behaviour (Hogan et al, 1994, p 499). It can be stated that it is relatively easy to recognise those traits in others, but acknowledging that they are part of one’s own style requires a good deal of self knowledge and an understanding of their affect in the work place and with the employer. Whether their unprofessional behaviour was related to sexual deviance, an inability to lead the teaching staff, or to establish a cohesive relationship with parent groups, there is some validity in the assertion that some principals are often seen by teachers, parents and the employing authority as administrators placed in the position not because of their leadership skills but because of their desire to be administrators. Sachen (1996) and Yukl (1998) cite instances of principals and other organisational leaders who are removed from their position because they alienate the employing authority, staff and in the case of principals, parents. Stogdill (1948) suggests that some individuals who under one situation are leaders may under other conditions take the role of a follower, that is transfer from teacher-leader to middle-manager follower. However, Davis (1998) cites current research which suggests that effective leaders are able to adapt their leadership styles and behaviours to meet the needs of particular sites. This is supported by Brock and Grady (1995) who state that leaders should know what style suits the suits the situation. Leader principals need to be socially conditioned to the role they are expected to play within a school, they also need to be aware that their behaviour needs at all times to be seen as professional in the eyes of staff, parents and the employing authority. Personal Inadequacies Some prior research suggests that principal leaders should have personal qualities associated with ‘problem-solving effectiveness; affective mood states; inclination to be reflective; and reference to professional, moral, human, social, and political values in the context of group problem solving’ (Greenfield, 1995, p. 76). There is also an expectation from those in organisations that the leader will hold a clearly articulated vision for the organisation or will adopt the vision that those already in the organisation hold. But what is a vision? Yukl (1998 p 443) suggests that the vision is something that conveys an image of what can be achieved, why it is worthwhile, and how it can be done. He also suggests that it should be flexible. Successful leaders are lauded for their vision, for the personal strengths they bring to the role, for their ability to develop a team concept among the followers and for their understanding of organisational norms, whereas the leader who is not successful fails to fit with the demands of the job (Leslie & Velsor, 1996). However, Mann (1959) contends that intelligence is found to be positively related to leadership and popularity. That middle-managers fail to achieve what they have been engaged to do by those in charge of the organisation is not a new concept. Leslie & Velsor (1996) identified the following as being the major factors contributing to the demotion of a leader: 1. An inability to develop or adapt; 2. Poor working relations. These findings were supported by Hogan et all (1994) who also suggested that leaders fail because they can no longer rely solely on their own skills, they need to work through others to be successful; that is they need to have the interpersonal skills and the ability to build a team. Katzenbach (1997) supports this by suggesting that a team’s collective capabilities allow it to accomplish more than its members could have working on their own, and Badaracco (1998) asserts that leaders must learn to negotiate their ethical vision with other team members, who in the school situation are staff, parents and the employing authority. In describing earlier research on involuntary departure, Hogan et al cited Beng (1985) who concluded that the failed executive often had an overriding character flaw that alienated subordinates and was a preventive factor to team building, whereas House et al (1991) suggests that the charismatic leader that is the one who transfers the needs values and aspirations of followers has the personal skills to forge loyalty even when his or her goals were not totally congruent with organisational norms. Davis (1998) suggests that personal inadequacies relate to poor interpersonal skills, poor decision making skills, and ineffective management of time, task and people. Sachen (1996 p426) supports this concept because he asserts that the principal, the person in the middle with multiple audiences to please requires good interpersonal skills, good decision making skills and effective skills in managing time, task and people. While leaders must act according to their own unique personality dynamic, they can with training and understanding find strength in the diversity of others and work so that teams develop, Clark (1995). She further argues that principals who lose the ability to dream need to recapture it. The principal whose vision is blurred and who has become only a manager of crises is maybe on the tightrope where a fall could lead to demotion or dismissal. That leaders must have an understanding of human nature is a theory supported by Ogawa & Bossert (1995) and Leslie & Velsor (1996). Research has found that even the most effective principals experienced periods when their performance was marginal and that these periods of marginal performance were characterised by the principal having difficulty with staff and failing to follow through the employing authority commitments (Raisch & Rogus 1995). Davis (1998 p85) in his study of the perceptions of 99, school superintendents found that behaviours relating to a principal’s personal characteristics and relationships with others far outweighed any other factors attributed to job failure. Leaders, albeit college presidents are still viewed with enthusiasm by the faculty at the end of their tenure if they maintain enthusiasm, open commitment to interaction and a desire to learn where if they are bored, jaded, self-centred, and distant faculty affection and support will be eroded (Birnbaum 1992). This concept of the leader maintaining an enthusiastic demeanour is supported by Ostell and Oakland (1995) who found in their study of principal stress and coping strategies that the ability to handle problems with the minimal emotional reaction suggested that the principal who felt victimised by the behaviour of others was perceived not to be coping. This is further supported by Hagberg (1996) who asserted that leaders who strike trouble do so because of their lack of social and communication skills. Leaders who are facing demotion are usually so occupied with their own problems that they have difficulty in addressing organisational interests. Another of Hagberg propositions is that the employing authority can assist troubled leaders in the following ways: 1. Assume that behaviour can change; 2. Provide feedback. 3. Teach managers to be leaders. An emphatic belief proposed by Yukl (1998) and supported by Greenfield (1995) suggests that leaders can be trained and it is the responsibility of organisations to design programs which cater for the organisational needs through the experiences it creates for current and prospective leaders. Lack of Influence with the Employing Authority Davis (1998) contends that the employing authority displays a certain degree of reluctance in disclosing the reasons behind the involuntary departure of principals because of potential legal repercussions. Loss of confidence in the principal was usually the reason given. This contention is supported by Elmaleh (1988, 1989) who found in his study which examined the high frequency in the turnover of elementary principals in Jewish day schools, that the most common reason for termination related to the loss of confidence of the school board in the principal. His study which analysed data from both the board members and principals suggested that the lack of confidence was a direct result of unclear role definition. Research into leader turnover or termination (euphemistic terms for demotion or dismissal) has tended to focus on the consequences of the dismissal rather than the causes (Harrison et al, 1988). The reasons for involuntary departure are not usually attached to the leader during his or her tenure. Following the dismissal or demotion it is relatively easy to attach causes for the event particularly if the demoted or dismissed leader is no longer in the organisation. Among the causes for involuntary departure suggested by Harrison et al was the board composition within firms. When the board members were inside or management directors as opposed to outside directors, there was more chance that leaders would be secure in their position. Loyalty to the person rather than the position appeared to be a significant factor. That frequent termination of school principals created considerable uncertainty in the institution is supported by Elmaleh (1988). He cites Braun 1966 in his 1989 study and suggests that allowing differences of opinion on critical issues to become personal is a major cause used by the employing authority for the dismissal of a principal. Elmaleh (1989) further suggests that the inability of the employing authority that is the school board to define its role and the role that it expects of the principal contributes to either the voluntary or involuntary departure of the principal. He cites the need for the development of an effective relationship between the employing authority and the principal. In another example of lack of congruence with the organisation, Brock and Grady (1995) cite the case of a principal who was unsuccessful because he did not investigate prior to his appointment to the school, the administrative procedures employed by those already in the organisation. He realised that he would probably need to change his behaviour and also accept that any changes he wanted to effect would occur in the maximum amount of time and with the maximum amount of effort. This supports the contention that all key players in an organisation need to be acknowledged (Pounder, Ogawa & Adams 1995) and that prior information from the employing authority may be a factor in influencing behaviour. Gephart’s (1978) exemplary description of his own degradation or dismissal supports the view that the leader should be aware of the nuances of the employing authority or in his case of the committee he thought he led. Cited from the perspective of the employing authority, Haston (1996) suggests that a person who is under threat of dismissal must be given adequate notice regarding performance. He further suggests the use of appropriate documentation. On the other hand Murray and Murray (1996) assert that role ambiguity and role conflict contribute to job dissatisfaction of academic chairs. They did however, not differentiate between voluntary or involuntary departure and whether the departure was as the result of organisational dissatisfaction with performance. Pfeffer and Moore (1990) in their study of academic department heads suggest that those heads who were attune to the importance of their own growth were more likely to enjoy longer tenure. There is very little research on the effect of whistle blowers in organisations. However, Barnett and Cockram (1991) suggest that in every organisation there should be policies and procedures that protect whistle blowers. Though they do not specifically address leader whistle blowers who report on negative procedures, the implication is that no matter what the status, the whistle blower should be protected. While a principal’s life outside the school should be above reproach Bergsman (1991) suggests that the employing authority needs to be very careful in dealing in a punitive manner with employees who commit crimes outside the workplace. In a similar vein, Finaldi (1995) suggest that organisations need to be very certain that when they dismiss they are not viewed as capricious. Hostrop (1995) in his summary of his impending dismissal ensured that he received his entitlements prior to his resignation. He was aware that his tenure was about to cease. Boaker (1992) found that poor organisational performance can lead to a leader being dismissed or replaced and he also asserts that dismissal can suggest that the person does not have any positional power. While lack of influence with the employing authority has been identified as one of the causal factors association with dismissal and demotion, there are situations which suggest that the influence an be maintained where there is effective communication between the related parties. Implications of the Results This study was undertaken for the reasons stated in an earlier section of the paper, but as I undertook the search of documentation I realised there is little research in this area which could be described as seminal. Research methodology which would result in ‘thick’ data would need to be proposed so that all participants in demotion and dismissal would form the research population. I chose to demarcate the research to a review of the literature because of the complexity involved with using the principal, the employing authority and the school community. Discussion Have the questions been answered? The causal factors associated with demotion and dismissal have been discussed, but the measures to avoid the phenomenon need further clarification, for the phenomenon of involuntary departure is a factor which some principals and their employing authority encounter as a participant or as a protagonist. Hallinger and Heck (1996 p6) contend that the principal role is best perceived as part of a web composed of the environment, personal and inschool relationships which all combine to influence organisational outcomes including the career path of the principal. No universal paradigm or theory exists for examining organisational behaviour which takes into context the principal and the three identified causal factors. Professional behaviour involves the leader principal in establishing and building relationships within the school, its community and with the employing authority. Professional behaviour as opposed to unprofessional behaviour provides the principal with some guarantee of role continuity and maybe a promotion in the guise of a larger school or as an office administrator. Professional behaviour in one site does not however, guarantee similar behaviour in a different site. The complacent principal in his or her second or third assignment may falsely assume that the methods used to develop a happy and successful working environment in one place may not have the same result in other places. The principal commencing a new place should at all times be alert to the vagaries that are part and parcel of his or her behaviour and the possible affect on the staff, the community and eventually on the employing authority. In particular the following suggestion from Greenfield (1995 p63) should be viewed by all involved in principal selection including principal candidates: The work of school administrators involves intensive face-toface communication, is action oriented, is reactive, the presented problems are unpredictable, decisions frequently are made without accurate or complete information, the work occurs in a setting of immediacy, the pace is rapid, there are frequent interruptions, work episodes themselves tend to be of very brief duration, responses often cannot be put off until later, resolution of problems often involves multiple factors, and the work is characterised by a pervasive pressure to maintain a peaceful and smoothly running school in the face of a great deal of ambiguity and uncertainty. It would be reasonable to suggest that many current and prospective principals would not be always aware of what Greenfield describes so well. It would be well for those who would be school administrators to examine before commitment the realities of the position. That the role of school leader has differing expectations from the three school groups, staff, parents and the employing authority is a given. However there is a common expectation from these groups that they will all be satisfied with the results of the leader’s actions. The leader also needs to be aware that as groups change so will dynamics alter and the ability to adapt to the differing norms should be part of his or her personal and professional skills. Future Research The findings of this study suggest that the concept of leadership as an organisational quality offer potentially fallow ground for research in schools (Pounder, Ogawa & Adams 1995 p587) and the concept of successful leadership as opposed to unsuccessful leadership could be a significant variable. REFERENCES Allen, MP & Panian, SK (1982). 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