UMnyango WezeMfundo Department of Education Lefapha la Thuto Departement van Onderwys Circular 37/2006 Date: Topic Enclosures Distribution Procedure for and Information on the Changing of Bank and Bond Accounts and / or Institutions Annexure A: Procedures Annexure B: Stop Order Annexure C: Pro Forma Letters Enquiries 25 July 2006 All Divisional Managers and Senior Managers at Head Office and District Offices All Employees All Unions and Relevant Non-Governmental Organisations Relevant HRA Officials in District / Head Office On request, this circular will be made available in Afrikaans, isiZulu or Sepedi within 21 days Also available on the GDE website at: www.education.gpg.gov.za Office of the Head of Department Room 1009, 111 Commissioner Street, Johannesburg, 2001 PO Box 7710, Johannesburg, 2000 Tel: (011) 355 1511 Fax: (011) 333 5546 E-mail: ceogde@gpg.gov.za OR mallelep@gpg.gov.za PROCEDURE FOR AND INFORMATION ON THE CHANGING OF BANK AND BOND ACCOUNTS AND / OR INSTITUTIONS 1. PURPOSE The purpose of this circular is to: 1.1 Ensure the effective and timeous processing of employees’ salaries and bond payments into valid / correct employee bank accounts. 1.2 Ensure that all newly appointed employees and current employees are aware of their responsibility regarding timeous notification of changes to their personal circumstances such as banking details, sale of property, changes in bond holder, etc. and the resultant impact of failing to do so. 1.3 Ensure that personnel in HRA: Conditions of Service at the Gauteng Department of Education (GDE) and HR: Reward & Retain at the Gauteng Shared Service Centre (GSSC), who together are responsible for processing these changes, are aware of the impact of delays in implementation. 1.4 Highlight the terms of the Service Level Agreement and the time frames applicable to HRA Offices and GSSC to ensure that processing is done timeously. 2. EFFECTS OF INCORRECT BANKING DETAILS Where the banking details of employees are reflected incorrectly on the PERSAL system, the following problems will arise: 2.1 Delays will occur in the payment of employee salaries, bond and third party payments. 2.2 The creation of unnecessary employee-related creditors in the form of the PERSAL housing and PERSAL ACB salary recall accounts may continue as long as account details are incorrect. 2.3 Additional and unnecessary departmental administrative costs will be incurred. Administrative resources, which could have been used more efficiently elsewhere, may be required for the ongoing follow-up actions of unpaid personnel salaries and bond payments. 2.4 The salaries and bond payments of employees will be transferred into closed or invalid bank accounts, resulting in debit orders and other deductions not being paid and the individual incurring related costs. English: Page 2 of 11 3. RESPONSIBILITIES OF EMPLOYEES 3.1 It is the responsibility of the employee to timeously inform HRA: Conditions of Service of changes to his / her banking and / or bond details. 3.2 It is the responsibility of the employee to ensure that all documents are completed accurately and all supporting documents are attached and submitted at the same time. Individually submitted documents can not be processed. 3.3 It is required that the employee consult the tables in Annexure A to ensure that the correct procedure is followed and the correct documents are submitted. 3.4 Submission of documents directly to the GSSC is not permitted. The Gauteng Department of Education (GDE) will not take responsibility for such documents. 3.5 It is the responsibility of the employee to ensure that monies are being transferred into the new account before the old account is closed. 4. RESPONSIBILITIES EDUCATION (GDE) 4.1 The GDE must communicate to all new and existing employees the importance of informing the GDE of changes in their banking details. This can be done by means of departmental induction programmes, memorandums, circulars, etc. 4.2 The GDE must ensure that all documents are correct. Copies of correct documents must be made and the date of receipt must be recorded on the form. These copies must be filed and listed on the folio index of the file. 4.3 The GDE must advise employees in writing of incorrect / incomplete forms (Annexure C1). 4.4 The GDE must forward forms to the GSSC within two (2) days of receipt of correct / corrected forms. 4.5 Employees must be advised in writing of the date from which the account details have been changed (Annexure C2). 5. ACB CREDITS (RETURNED PAYMENTS) 5.1 HRA at District Offices will receive a monthly list from Head Office indicating the employees whose bank accounts have been closed and where deposits (salary and bond) could not be made. OF THE GAUTENG DEPARTMENT OF English: Page 3 of 11 5.2 HRA units at District Offices are required to contact these employees and advise them of the problem (Annexure C3 & C4). 5.3 HRA units at District Offices are responsible for documentation related to the re-processing of the payment. ______________________ MALLELE PETJE HEAD OF DEPARTMENT English: Page 4 of 11 Annexure A (page 1) PROCEDURE TO CHANGE BANK ACCOUNT DETAILS ONLY Complete F1030. Bank completes and stamps relevant section. Complete the Audit 1 form and attach a copy of the last salary Employee consults a bank advice. F1030, Audit 1 form, copy of salary advice and a certified copy of the identity document submitted to HRA: Conditions of Service at the appropriate District Office. The date of submission will be critical to effect the changes and note must be made of the dates that PERSAL closes for salary runs. A period of 25 days must be allowed for the change to be effected on the salary. The change may be reflected on PERSAL, but be too late for the salary run. Employees are responsible for advising any third parties of the changed banking details. Where possible, it is advised that the previous account is not closed until a salary has been paid into the new account. PERSAL closes on the last Friday of the previous month for salaries paid on the 15th and on the Friday prior to the 15th for salaries paid at the end of the month. PROCEDURE TO CHANGE BANK ACCOUNT DETAILS WHERE ONLY THE BOND ACCOUNT NUMBER AND / OR INSTITUTION HOLDING THE BOND HAS CHANGED Complete Stop Order for Housing Loans. Obtain letter stating the registration date, account number, loan Employee consults a bank / institution granting bond amount, monthly instalment and interest rate of the new bond. Obtain a statement from the previous bond account, showing a nil balance. Stop order, statement showing nil balance, letter and a certified copy of identity document submitted to HRA: Conditions of Service at the appropriate District Office. The date of submission will be critical to effect the change and note must be made of the dates that PERSAL closes for salary runs. A period of 25 days must be allowed for the change to be effected on the salary. The change may be reflected on PERSAL, but be too late for the salary run. Where possible, it is advised that the previous account is not closed, but a nil balance is maintained until a payment has been made into the new account; OR Changes should be submitted no later than 3 days after a payday for this to be effected for the following month. English: Page 5 of 11 PERSAL closes on the last Friday of the previous month for salaries paid on the 15th and on the Friday prior to the 15th for salaries paid at the end of the month. Annexure A (page2) PROCEDURE TO CHANGE BANK ACCOUNT DETAILS AND BOND ACCOUNT DETAILS Complete F1030. Bank completes and stamps relevant section. Obtain letter stating the registration date, account number, loan Employee consults a bank amount, monthly instalment and interest rate of the new bond. Obtain a statement from the previous bond account showing a nil balance. Completes Stop Order for Housing Loans. Complete the Audit 1 form and attach a copy of the last salary advice. F1030, Statement of bond showing nil balance, Stop Order, letter re new Bond, Audit 1 form, copy of salary advice and a certified copy of the identity document submitted to HRA: Conditions of Service at the appropriate District Office. The date of submission will be critical to effect the change and note must be made of the dates that PERSAL closes for salary runs. A period of 25 days must be allowed for the change to be effected on the salary. The change may be reflected on PERSAL, but be too late for the salary run. Employees are responsible for advising any third parties that may be affected of the changed banking details. Where possible, it is advised that the previous account is not closed, but a nil balance is maintained until a payment has been made into the new account; OR Changes should be submitted no later than 3 days after a payday for this to be effected for the following month. HRA: CONDITIONS OF SERVICE PROCEDURE Documents received by HRA at the appropriate District Office / Head Office Documents are checked for completeness and correctness. If any documents are incorrect or incomplete ALL documents are returned for correction / completion within 3 days of receipt. A letter is attached indicating the problem. Where documents are correct and complete an HR6 is completed and forwarded to GSSC within 3 days of receipt. The date on which the change has been made on PERSAL will be communicated to the employee in writing. This will alert the employee in the case of possible problems. English: Page 6 of 11 PERSAL closes on the last Friday of the previous month for salaries paid on the 15th and on the Friday prior to the 15th for salaries paid at the end of the month. Annexure B AFTREKORDER / STOP ORDER (ten opsigte van behuisinglenings) (in respect of housing loans) MOET IN TWEEVOUD VOLTOOI WORD TO BE COMPLETED IN DUPLICATE Ek die ondergetekende I the undersigned (a) Volle Naam Full Name (b) Rang Rank (c) Salaris No. Salary No. (d) Betaalpunt Paypoint (e) Salariskerf Salary Notch (f) ID No. ID No. Magtig hiermee die Rekenmeester van die Department van Hereby authorise the accountant of the Department of Om maandeliks met ingang van To deduct monthly with effect from Die bedrag van The amount of 20 R Wat soos volg saamgestel is, van my salaris af te trek en dit aan die verbandhouer te betaal, te wete Which has been made up as follows and to pay it to the mortgagee namely rekeningnommer account number van wie ek ʼn behuisingslening verkry het, totdat ek of genoemde verbandhouer hierdie aftrekorder skriftelik kanselleer, of totdat ek hierdie aftrekorder vervang met ’n ander aftrekorder. from whom I have obtained a housing loan, until such time as I or the said mortgagee cancels this stop order in writing or until I replace this stop order with another stop order. (i) Verpligte kapitaal / rentedelging Compulsory capital / interest redemption R (ii) Vrywillige bykomende kapitaaldelging Voluntary additional capital redemption R (iii) Assuransiepremie Insurance Premium R GETEKEN TE SIGNED AT __________________ OP HIERDIE DAG VAN ON THIS ________ DAY OF _________________ 20 __ ___________________________ HANDTEKENING / SIGNATURE English: Page 7 of 11 Annexure C1 Pro Forma Letter: Incomplete / Incorrect Forms Enquiries: Tel: Ref: ______________200_ Dr./Mr./Ms. _________________ __________________________ __________________________ __________________________ Dear Sir/Madam RE: CHANGES TO BANKING DETAILS The forms which you have submitted to effect a change to your banking details have been received. The following error(s) were found: Document F1030 Stop Order Outstanding Incomplete Other Audit 1 Bond Statement – nil balance Bond Letter Salary Advice Third Party deductions ID copy originally certified Please be aware that PERSAL closes on the last Friday of the previous month for salaries paid on the 15th and on the Friday prior to the 15th for salaries paid at the end of the month. The date on which the documentation reaches this office will influence the date of the implementation of the changes on PERSAL. Sincerely __________________ Deputy Director: HRA District: _____________ English: Page 8 of 11 Annexure C2 Pro Forma Letter: Changes Captured on PERSAL Enquiries: Tel: Ref: ______________200_ Dr./Mr./Ms. _________________ __________________________ __________________________ __________________________ Dear Sir/Madam RE: CHANGES TO BANKING DETAILS Please be advised that the changes requested to your banking details have been captured and updated on the PERSAL system as specified below. The changes recorded were: Change Bank details for salary purposes Bond account number Bond account and institution number Date of updating change Sincerely __________________ Deputy Director: HRA District: _____________ English: Page 9 of 11 Annexure C3 Returned Salary / Bond – GDE not advised of changes Enquiries: Tel: Ref: ______________200_ Dr./Mr./Ms. _________________ __________________________ __________________________ __________________________ Dear Sir/Madam RE: CHANGES TO BANKING DETAILS This office has been advised that the following monies have been returned due to the closure of the account: Salary ______ Bond ______ Other _______ It is noted that you have not advised the Gauteng Department of Education of the changes. The forms which you are required to submit to effect any changes to your banking details are indicated below. Document F1030 Stop Order Audit 1 Bond Statement – nil balance Bond Letter Salary Advice Third Party deductions ID copy originally certified Outstanding Incomplete Other Please be aware that PERSAL closes on the last Friday of the previous month for salaries paid on the 15th and on the Friday prior to the 15th for salaries paid at the end of the month. The date on which the documentation reaches this office will influence the date of the implementation of the changes on PERSAL. Sincerely __________________ Deputy Director: HRA District: _____________ English: Page 10 of 11 Annexure C4 Returned Salary / Bond – GDE advised of changes Enquiries: Tel: Ref: ______________200_ Dr./Mr./Ms. _________________ __________________________ __________________________ __________________________ Dear Sir/Madam RE: CHANGES TO BANKING DETAILS This office has been advised that the following monies have been returned due to the closure of the account. Salary ______ Bond ______ Other _______ It is noted that you have advised the Gauteng Department of Education of the changes. Please be aware that PERSAL closes on the last Friday of the previous month for salaries paid on the 15th and on the Friday prior to the 15th for salaries paid at the end of the month. The correction will be made as soon as the change in banking detail is confirmed on PERSAL. Sincerely __________________ Deputy Director: HRA District: _____________ English: Page 11 of 11