How to Use Local Market Audience Analyst Fall 2012 http://libguides.willamette.edu/LMAA Librarian: Gary Klein x6743 E-mail: gklein@willamette.edu http://library.willamette.edu http://library.willamette.edu/classes/how/UseLMAA.doc DETAILED GUIDE TO USING LOCAL MARKET AUDIENCE ANALYST DATABASE FROM SRDS MEDIA The LMAA database will only work with Internet Explorer. If you try to use any other web browser, it will appear as if your network connection is frozen! Advertising agencies and marketing departments would probably pay tens of thousands of dollars each year to access this dense resource. Everything in this database is organized by metropolitan areas, with boundaries that are so unique at times, to appear almost bizarre, because their construction is based upon audience viewing patterns of local television stations (think of repeater stations in rural areas, creating gerrymandered shapes). In addition to providing all sorts of cross-tabbed demographics, the key feature is 231 Lifestyle activities or mindsets clustered under 11 different umbrellas. These lifestyles range from “use chewing tobacco” to “exercise 5+ times in a typical week”. Some of the lifestyles which are analyzed may seem rather vague, such as “interested in the arts” while other items address such Yes/No questions as “go to gambling casino in the past 12 months” or “own mutual funds valued $10K+”. One of the “lifestyle” groupings is called Psychographics, and it has 25 different groupings by itself. There also is a separate analysis of socio-economic demographics called PRIZM, which has 66 separate sets of lifes cycle segments. Each PRIZM segment has its own nickname, and code number, denoting a specific combination of lifestage & wealth, as well as a different code to denote the combination of urbanicity and wealth. Collecting this massive array of data, fine tuning the analytical methodologies, and the clustering of these stereotypical models, in order to ascertain which groups of people are more prominent within a region, are highly proprietary, very unique, and very costly to produce. This deep & wide collection of lifestyle & psychographic data contained within LMAA is obtained by a number of exclusive contracts from such sources as Experian (one of the nationwide consumer credit reporting agencies), Simmons Marketing Research (nationwide surveyors of media usage), Claritas (analyzers of census demographics down to the zipcode level), and the Nielsen Company (collecting purchasing data from supermarkets, departments stores and thousands of volunteer survey participants who scan their purchases at home, as well as measuring media usage). How to use Local Market Audience Analyst database Needless to say, the outputs that you can work with, reduces 300 million Americans to a series of stereotypical labels, to simplify the analysis of local trends. LMAA does not try to explain why these trends exist in some places. Nor does it explain the economic, social, or historical origins of these trends. LMAA simply reports the data, tries to keep the sources up to date, fine tunes the process, and continually adds new questions, new criteria, and new categories, to the mix of what it reports. LMAA clearly is driven by the goal to provide a service, which has a high demand, and a high willingness of business to pay dearly for this type of consumer oriented analysis of who has recently bought goods or services, so that business people can then try to reach these potential buyers in the near future. You have virtually unlimited use of this database for educational purposes, within the realm of Willamette, and any potential clients that you interface with, through PACE. But you do not have the legal right to share the information from this resource with anyone outside of WU, unless it is part of a bonafide course specific project through AGSM. LMAA is designed to work with Microsoft Internet Explorer, versions 7 or higher. This database will not work with either Google's Chrome, Mozilla's Firefox, or Apple's Safari. If you use any of those web browsers, at some point in time, it will appear as if your network connection is suddenly frozen! You also have to let your Internet Explorer web browser ACCEPT “cookies”, and you have to ALLOW “pop ups”. If either of these options is blocked, the LMAA database will not be fully operational. SRDS does not make any claims about LMAA working with any other types or version of web browser, other than Microsoft Internet Explorer, versions 7 or higher. You must go through Hatfield Library’s database listing to access this resource, in order to be validated as a current Willamette University student or employee, before you can use LMAA First, click on the library’s starting point to get into LMAA Then the database itself will pop-up in a separate browser window. You then have to click on the link for Local Market Audience Analyst, to get into the working part of the database. Willamette University does not subscribe to any of the other services offered by SRDS. The only service that will work for you is Local Market Audience Analyst. Then, from the SRDS screen of options, click here to activate LMAA Gary Klein’s How to Use Local Market Audience Analyst / Fall 2012 / Page 2 How to use Local Market Audience Analyst database Now you are actually inside the Local Market Audience Analyst database when you have this new window that open. Before you sit down to use LMAA, you should definitely take time to go through the associated tutorials that demonstrate how you can best use this unique database. These tutorials will save you lots of time & prevent aggravation! These video tutorials are available on demand, only after you are logged into this database. All reports & maps that you request are generated on the fly. It is quite common for the database to take over 60 seconds between pressing the SEARCH button, and getting the complete results on your computer’s screen. There are various options for downloading the results in a printable form, as a spreadsheet, or as a map. The specific options will vary, depending on the type of report you submitted. LMAA offers very good helper’s tools & tutorials, to guide you through the downloading options. This database centers around 231 Lifestyle activities, behaviors or mindsets, and also 66 PRIZM segmentations of the nationwide marketplace. Other than the informational help buttons & tutorial links, when you want to use the core of this database, everything about LMAA is sequence dependent. You must start in the left hand column, and make your selection, chosing one column at a time. Then you must press the SEARCH button to retrieve your information. Gary Klein’s How to Use Local Market Audience Analyst / Fall 2012 / Page 3 How to use Local Market Audience Analyst database Everything within this database is organized around one of 3 types of geography: a specific DMA = Designated Market Area the entire nation of the United States of America = all 50 states, or all 210 DMAs counties = either choosing a county within a State, or a county within a DMA There is absolutely no ability to create any customized combination of counties or DMAs. You must select one of these 3 types of preassigned geographies. Once you have retrieved info about a DMA, you cannot break it down into a single report about each constituent county. DMAs are similar in concept to Metropolitan Statistical Areas, which are a designated by the U.S. Census Bureau, based on where people live, and where people commute to work. But DMAs have very different boundaries, and rather than being compiled based on residential addresses or places of employment, it is primarily based on where radio & television stations are received (whether by over the air broadcast signals, delivered via cable operators, or delivered by satellite antennas). Hence, it is driven more by media markets, rather than population. Here in Oregon, the Census Bureau says that the city of Salem is part of a 2 county MSA, comprised of Marion and Polk counties. And the Salem MSA is part of a larger PortlandVancouver-Salem Consolidated Metropolitan Area, which takes in a small portion of southwestern Washington, as well as a handful of counties that are nearby to the City of Portland. Here is a map of the Portland DMA in red: Compare that DMA map, to a different map of Oregon, showing all 36 counties in OR: Gary Klein’s How to Use Local Market Audience Analyst / Fall 2012 / Page 4 How to use Local Market Audience Analyst database This statewide map of Oregon with 2 letter county codes was obtained from Wikipedia: http://en.wikipedia.org/wiki/List_of_counties_in_Oregon Note that the DMA which incorporates Salem is not separated from the DMA that incorporates Portland. And their definition of the Portland DMA runs diagonally, in the southeast direction, down to the Nevada state line! Portland, Oregon DMA = 22 counties within the State of Oregon: Baker, Clackamas, Clatsop, Columbia, Crook, Gilliam, Grant, Harney, Hood River, Jefferson, Lincoln, Linn, Marion, Multnomah, Polk, Sherman, Tillamook, Union, Wasco, Washington, Wheeler and Yamhill; and also 5 counties within the State of Washington: Clark, Cowlitz, Klickitat, Skamania, and Wahkiakum. Thus, when you rely on third party resources, such as LMAA, you are stuck with their definitions of a territory, and in this case, it brings a lot of rural land, into an area with the “Portland” label, that might display characteristics that you might find unusual for what you understand Portland to feel like. This problem is not unique to Oregon, as the DMAs have been constructed to take up every square inch of the 50 states of the USA. So every metropolitan area has a “shape” that may differ greatly from what you or I might perceive a metro area to look like. And these territories can also be very different from what the Census Bureau says is a “metro area”. LMAA does not provide a tool to tell you which DMA a county belongs to. LMAA assigns every county to a DMA, without splitting up a single county. You can readily obtain county level data, or DMA level data. But there is no provision within our subscription contract to provide customized combinations of counties of your choosing. Nor is there a way to currently produce state level reports. If you offer to pay more money to SRDS, I am sure that they will extend to you the ability to make any combination that you want, but not at a price that Willamette University is currently willing to pay for unlimited student access! Gary Klein’s How to Use Local Market Audience Analyst / Fall 2012 / Page 5 How to use Local Market Audience Analyst database There are only 2 search options that allow you to cross tab different lifestyles or demographics: The first specialized cross tab allows you to look at the intersection between 2 different Lifestyles. You must start with one of the 11 broad categories of Lifestyles in column #1, then you must choose a specific Lifestyle from the 231 detailed options within column #1. You then have the option of using either one of the 11 broad categories in the second column, or click on the blue folder button, and choose one of 231 detailed options within column #2. Then you click the START button, in the lower right corner to retrieve the report. The second type of cross-tab that you can do is PRIZM by Lifestyle: You must start off by choosing one of the major PRIZM categories from column #1. You can then choose either a detailed segment within that category, or you can analyze one of the broad clusters of PRIZM segments. Then in column #2, you must like choose to either use one of the broad Lifestyle umbrellas, or click a blue folder, and choose a very specific activity within that range of Lifeystyles. Then you can press the START button in the lower right hand corner to retrieve your report. Gary Klein’s How to Use Local Market Audience Analyst / Fall 2012 / Page 6 How to use Local Market Audience Analyst database There are 11 different types of reports you can run. Several of them start off looking alike on the screen, before you press the START button. The last thing that I will spell out here about LMAA is the ability to use their allied resources, to get a snapshot look at a ZIPCODE of your choice. And also show you a method to get a broader look at what is the essence of a PRIZM segment. PRIZM segmentation look-ups by ZipCode require you to enter a constantly changing security code, in order to submit a PRIZM query against a ZipCode of your choice. You will not get valid results from every ZipCode. For instance, there are some ZipCodes in every state that are reserved exclusively for Post Office Box, rather than for residential areas. There are some ZipCodes that are reserved exclusively for businesses (such as banks & stock brokerage firms in New York City). There can also be ZipCodes that do not have a sufficient number of people for the data analysis firms to accurately evaluate. You can also look up the functional contents of each PRIZM segment. You can have the listing of all 66 segments sequenced either alphabetically, or sequenced by their segment code number. In essence, this is a “source document”, showing you some of the details of the proprietary PRIZM system. Each PRIZM segment contains a narrative paragraph, along with about 5 dominant lifestyle traits, which appear to be very stylized & very stereotypical. Here is one example: “Kids & Cul-de-sacs”: Upper-Mid, Younger w/ Kids: Upper-middle class, suburban, married couples with children--that's the skinny on Kids & Cul-deSacs, an enviable lifestyle of large families in recently built subdivisions. With a high rate of Hispanic and Asian Americans, this segment is a refuge for college-educated, white-collar professionals with administrative jobs and upper-middle-class incomes. Their nexus of education, affluence, and children translates into large outlays for child-centered products and services. Social Group: The Affluentials. Lifestage Group: Young Accumulators 2009 Statistics: US Households: 1,864,873 (1.62% of all households) Median HH Income: $74,448 Lifestyle Traits: Shop at “The Disney Store” Buy educational toys Read “Parenting” Watch “Toon Disney” Vehicle “Chrysler Town & Country” Demographics Traits: Urbanicity: Suburban Income: Upper-Mid Income Producing Assets: Moderate Gary Klein’s How to Use Local Market Audience Analyst / Fall 2012 / Page 7 How to use Local Market Audience Analyst database Age Ranges: Presence of Kids: Homeownership: Employment Levels: Education Levels: Ethnic Diversity: 25-44 HH w/ Kids Mostly Owners White Collar, Mix College Grad White, Black, Asian, Hispanic Recap of major resources mentioned: Contacting Gary Klein Hatfield Library main web page Hatfield Library’s Databases by Subject or Alphabetically LibGuides for Atkinson Walking Through the Local Market Audience Analyst database The Resource Guide for GSM 5107 Gary Klein’s How to Use Local Market Audience Analyst / Fall 2012 / Page 8