Certification Programs in International Agricultural Trade Consumers these days are faced with a multitude of products that compete vigorously in the market place. The nature of these products is changing at a very rapid pace. A growing body of literature in economics states that products are comprised of many characteristics and it is these characteristics that are important in the consumption decision. For instance, one chooses an apple based on its size, color, texture, and other characteristics. Yet not all characteristics of products are readily observable. Nelson (1970) and Darbi and Karni (1973) classified characteristics as search, experience, or credence attributes. Types of Goods and Product Characteristics Search attributes are ones where the characteristics can be readily observed and product quality can be assessed before the good is purchased. The size, shape, and color of an apple can be observed and judged as the consumer is shopping and the consumer can make a choice from knowing those characteristics. Some characteristics can be measured reliably and are also search characteristics (such as Choice beef which is graded on intramuscular fat content). One knows those characteristics before the good is purchased and consumed. There are a number of product characteristics that are not observable until after consumption has taken place. One does not know how an apple will taste until consumption takes place. Simply looking at the apple provides little information on this characteristic. However, as one purchases apples over time, notes their variety, observes their firmness, and experiences the taste, there is more information about the product’s characteristics. Yet one is never sure about experience goods (e.g., how the apple will taste) until consumption has taken place. An important characteristic for many goods is useful life. One doesn’t know how long the product will last with certainty, but with information about brands, past performance, guarantees, and other observable characteristics, the consumer can make a better decision on the product’s life expectancy (which is a very important characteristic). Finally, there are sometimes characteristics that are impossible to observe, even after the product has been consumed. These are called credence characteristics and they usually involve the production process employed. When purchasing shoes, one does not know the wages and working conditions for the workers or if child labor was involved. Goods can be produced under a host of conditions and these conditions are increasingly important to consumers throughout the world. As technological processes have changed and information has increased concerning production activities around the world, credence characteristics have become much more important to many consumers and the retailers that sell goods. This course is about credence characteristics of agricultural products and how the marketplace is building institutions that allow consumers to have information about these credence characteristics, while building infrastructure that assures that those valued characteristics are supplied. Wealthy consumers throughout the world (but especially in more developed countries) are increasingly willing to pay a premium for food products that are produced in a safe and ethical manner, and save the environment. This requires that systems be designed that assure that consumers can link products with these credence characteristics. Grades and standards allow consumers to know some characteristics of products in an easily identifiable manner. Governments often establish grades and standards for specific products so that everyone along the marketing system can be assured that certain characteristics are present. No. 2 yellow corn weighs at least 54 lbs per bushel, has no more than 0.2% of its kernels heat damaged, no more than 5% damaged for any reason, and contains no more than 3% foreign matter. Corn can be transacted easily because a shipment of corn can be identified based on that grade; all buyers and sellers know what they are getting in terms of those four characteristics. These are the characteristics that the U.S. government has deemed as important for the grain trade. Note that there are many characteristics that might be important in the corn that are not part of the grading system (its starch content, whether it is organically grown, whether is it geneticallymodified, etc.). Some of these characteristics are important for some corn consumers. This is why non-government standards play a role in the marketing system today. Government grades and standards normally exist to provide information on the end-use characteristics of the product. These characteristics might not be readily identifiable by the purchaser, but they are important for the product’s use. The government determines what characteristics are most important to buyers and sellers, discovers ways of measuring those characteristics, and assigns grades to products based on reasonable categories (e.g., No. 1 apples and Choice Beef). Government grades and standards sometimes identify the production process that is used to signal the safety of the product (that a well respected food safety system is employed) or the production process (certifying that the product is produced using organic standards). The U.S. Department of Agriculture (USDA) requires that all seafood companies selling product in the U.S. be certified Hazard Analysis Critical Control Point (HACCP) suppliers; HACCP is a food safety system. There are USDA standards for organic certification for many products. Yet government standards are not enough for consumers and agribusinesses these days. Consumers in Europe and the U.S. are concerned with more details about the production process and this normally involves credence characteristics. These consumers want to make sure that they are purchasing products that are grown and processed in ways that they prefer. They feel they are using their consuming power to not only obtain goods that satisfy their needs and wants, but also reward people who produce in ways that are economically, socially, and environmentally “sound.” These are almost always credence characteristics and definitions become important because what is “sound” for one person might not be so for another. Signaling of quality is quite important with credence goods. If production methods are an important determinant for a consumer, how are “good” production methods signaled to the consumer? The answer oftentimes involves a certification program. Such a certification program must define what process is “good,” communicate that to actors within the production and marketing system, assure that steps are followed to preserve those valued characteristics throughout the marketing system, and label the product at the retail level so that consumers know that the production has those credence characteristics. This is a huge undertaking when markets are increasingly global and food suppliers are scattered throughout the world (from Argentina to Zimbabwe). Credence Goods and the New Consumer In the current world trade context, where food firms strive to meet the ever changing demands of consumers, there will be demands for certification programs that identify credence characteristics whenever money can be made from differentiating products on that basis. There are a large number of affluent consumers throughout the world that want to know more about where their food originates, who produces it, how it is produced, how it is processed, etc. If a large number of consumers decide that they want their milk supplied from farmers that have fewer than 50 cows that are fed organic feed (and they are willing to pay for this), it is likely that a certification program will be developed to supply milk that meets those credence characteristics. That certification program will establish a marketing channel where such milk can be separated from all other milk to assure that its characteristics are preserved. That will allow consumers to purchase milk that meets those characteristics if they are willing to pay the price that is needed to compensate for the costs of meeting those characteristics. Without a labeling and certification program, though, economists argue that companies will not provide goods that adhere to these credence characteristics. If providing those characteristics is costly and consumers are willing to pay for those characteristics, there is still no guarantee that a market will develop. Firms will fear that they cannot recapture their increased costs from providing the credence characteristics (since all products look the same and none are certified), so they will provide goods that don’t have the characteristics because they are less costly to produce. Consumers won’t know which goods have the characteristics (because there are no labels or assurances), so they will purchase the lower priced goods even though they would be willing to pay more if they were assured of the product’s quality. Consider a banana that comes from a plantation that uses child labor and has a history of other labor abuses. Some consumers might be willing to pay more for a banana that comes from a plantation that doesn’t employ such labor practices. However, one cannot distinguish the bananas among plantations because they have identical search and experience characteristics. Therefore, consumers won’t be able to reward the plantation that has preferred labor practices because those bananas are not identified. Furthermore, without a tracking system that consumers understand and trust, there is little likelihood that they will pay more for the “fair labor” plantation bananas. Yet if a certification program is developed that monitors the labor practices of banana plantations and those bananas are separately identified throughout the marketing chain, a label can be placed on those bananas that make them distinct from others. This will allow consumers to be assured that those credence characteristics are present. One of the first certification programs involved the assurance that tuna was caught using techniques that did not harm dolphins. Almost all of the canned tuna sold in the US has a dolphin safe label on it guaranteeing that the tuna was caught using nets that would allow dolphins to escape during the process. Before this fishing technology was developed, there was a substantial by-catch of dolphins with tuna fishing. Types of Credence Attributes There are some certification programs that improve food safety and hygiene, which are important product characteristics. Some of these are government standards that are established for all firms operating in the country (whether producing or importing the product). Governments dictate compulsory hygiene and safety standards that must be met to assure that foods are safe for consumers. These standards differ by country and they are minimum standards. For instance, a firm supplying seafood into the US must have an approved HACCP program. HACCP programs are not mandatory, though, for all food production systems (though they would likely improve food safety). These government standards are changing all the time as food health concerns get more publicity, as the food marketing and production system changes, and as consumers choose to spend more money on food products that improve food safety. Every country in the world produces food and their governments have food production and safety standards that must be met by food producers and suppliers. The regulations for their domestic producers can deal with hygiene and safety standards, environmental protection, worker rights and welfare, and other issues that they deem important. However, regulations on imported food generally relate to the product’s end use (or search) characteristics; a country which is a member of the World Trade Organization cannot dictate production methods (see Discussion Box 1 on the World Trade Organization and Setting of Standards). Thus, production standards for imported food products can be different than domestic products because their credence characteristics are different. Governments cannot mandate credence characteristics, but private companies can. So if consumers in France want their chicken to be treated in an ethical manner, they can mandate chicken production techniques in France, but not in Brazil. However, a private company could require that its chicken suppliers from Brazil meet a certification program that assures ethical treatment of chickens. Government standards, though, are minimum standards that must be met by all product suppliers. Yet there are many food processors and retailers that are establishing their own standards that must be met by their suppliers that go beyond government standards. These private standards allow the company to produce a competitive advantage with the consumers because their products are deemed as higher quality or safer. European retailers have led the way in this push for improved food safety and hygiene by establishing EurepGAP standards that must be met by food suppliers. Discussion Box 2 gives the purpose, history, and effects of EurepGAP standards on food producers all over the world. These standards are important, but they are not the focus of this course because they are experience characteristics. One will know whether a product is safe after consumption (because one doesn’t get sick). Instead we will focus on establishing standards for credence characteristics involving production methods that cannot be determined even through experience. If certain credence characteristics are desired by consumers or retailers, then there must be a system to warrant that the characteristics exist. This certification system must be trusted by all parties involved. Generally, this is performed by either the purchasing firm (in this case the food retailer) or a third-party (that is independent). For instance, Starbucks has its own Coffee and Farmer Equity (CAFÉ) standards that involve human rights and environmental concerns that must be met by all suppliers. This is not specifically labeled on all Starbuck’s coffee, but it is applied to all their suppliers and Starbucks tries to purchase most of their coffee through suppliers that meet these CAFÉ standards. A third-party certification will be recognized by numerous retailers and will usually involve a label so that the credence attributes are visible on the product (through an organic label, a Rainforest Alliance label, etc.). Here are some of the most important attributes that deal with credence attributes of production processes and some of the organizations that set standards in these areas for food producers: Environmental, where certain practices are followed to reduce environmental degradation from production. Examples include practices that improve biodiversity, reduce rainforest destruction, and lower carbon emissions. Rainforest Alliance, Green Seal, Forestry Stewardship Council, Marine Stewardship Council Geographical, where a good is produced from a certain region using a traditional process. There are many such products in Europe, including cheeses, wines, etc. Each geographic origin has its own organization that controls the production process. The certification is usually handled by the country government. Ethical, where production takes place through processes that are deemed more ethical. Examples would include stipulations concerning worker and animal welfare. FairTrade, Max Havelaar, Animal Welfare Approved, Union for Ethical BioTrade Economic/Social, where a good is produced by disadvantaged workers or companies. Examples would include production by small scale farmers or companies that provide “living” wages. FairTrade, Social Accountability International, Social Accountability Accreditation Service Religious/Cultural, where production must take place under certain conditions. Examples are Halal and Kosher foods. Organic where production takes place with little or no chemical inputs. International Organic Accreditation Service Benefits and Costs of Standards Consumers clearly benefit from certification programs; otherwise they would purchase unlabeled food products that are readily available. Furthermore, retailers likely benefit too; otherwise they would not stock the product. However, the benefits to others in the food marketing chain are not clear. Producers usually must change their production process in order to comply with the certification programs. This is costly and if they must bear all the costs associated with the program, they could lose, depending on the price premium. For instance, if the EurepGAP standards mandate that farmers make many changes in their production methods in order to sell the same quantity of food as before the standards with no price premium, the farmers clearly lose. They are required to incur costs in order to maintain the market that they previously captured without the costly changes. In contrast, if the new standards allow the farmer to sell to more retailers because of adopting the EurepGAP standards, there could be benefits that exceed costs even if prices remain the same because the farmer can expand output. Some worry that the EurepGAP standards have allowed retailers to band together to exploit their market power. In that way, they have an anti-competitive alliance that forces farmers to increase their costs to supply products that the retailers can sell at higher prices. The standards are then a barrier to entry for farmers where the companies are exploiting their size. Yet many standards involving credence characteristics are controlled by third-party non-government organizations (NGOs) that have an interest in preserving the environment, improving working conditions and wages, and producing food in an ethical manner. Producers voluntarily choose to enter these certifications because they make more money (despite being required to change their production methods). The EU, which is leading in many of these areas of food product certifications, is trying to help small producers by providing technical assistance in some of its developmental aid programs. Furthermore, it is trying to make sure that these private certification schemes are not unnecessarily burdensome and a large hindrance to small scale farmers in less developed countries. International standards for credence characteristics are playing an important role in changing the way agricultural goods are produced throughout the world. Each certification program has unique goals, objectives, and standards that fit their situation. The case study on Coffee Certification Programs highlights the various ways that these programs have influenced the coffee market. The case study on the Fair Trade Movement shows how that movement began, its standards and certification procedures, and indicators of its benefits and importance. Finally, a case study on Indonesian Agriculture shows why credence characteristics are important for some less developed countries where agricultural wages are low, the environment has been degraded, and agricultural production is being changed to meet the standards of more developed countries. Discussion Box 1. World Trade Organization and Setting of Standards The World Trade Organization (WTO) was established in 1995 as the successor to the General Agreements on Tariffs and Trade (GATT), which was established after World War II, along with the United Nations, International Monetary Fund, and the World Bank. Observers often use WTO and GATT synonymously. The WTO has 153 member countries that have pledged to follow a set of principles aimed at promoting international trade that is mutually beneficial for countries by reducing barriers. It is a negotiating club that has specific rules for conduct and dispute settlement in international trade. The basic rules and principles of WTO are that: Countries are to negotiate reductions in trade barriers (tariffs and other border restrictions) with the expectation that other countries will also lower their trade barriers (Reciprocity). Countries are to give all WTO members the same preferences (Nondiscrimination). Countries are to have policies that are transparent and market-driven (Transparency). Imported goods should receive the same treatment as domestic goods inside the country (National Treatment). Countries harmed by changes in another country’s policies are entitled to compensation (Compensation). The WTO does not dictate standards for countries, but it has rules about how countries should establish standards. The overriding idea is that trade should be mutually beneficial (the exporting and importing country should gain) and that standards should not be specific to any country (remember national treatment where imported goods are treated the same as domestic goods). Countries are sovereign and they are allowed to establish any standards that they see fit for their domestic producers and consumers; but they are not free to establish any standards (trade barriers) on imported goods. For imported goods, the WTO allows countries to have trade barriers “which are necessary to protect their humans, plants, and animals.” So the US is free to have domestic regulations that prohibit use of a particular pesticide on strawberries, but it cannot dictate such a regulation on foreign companies that export to the US unless certain conditions apply. The burden of proof whether a trade barriers is necessary resides with the country that establishes the policy. So if the US bans imports of strawberries from a country because they use a particular pesticide, the US must prove that such the policy is necessary to protect their humans, plants, and animal1. Furthermore, this proof must be based on sound science. If there is not sufficient scientific evidence that bringing such strawberries into the country is harmful, the trade barrier must be dropped (or the offending country will be penalized). Thus, with respect to food product characteristics, the WTO allows a country to discriminate against a product that has characteristics deemed as dangerous to its humans, plants, or animals. However, it does not allow border policies that discriminate against products based on their credence characteristics, because they cannot harm the importing country’s humans, plants, or animals. They might harm the humans, plants, or animals in the producing country, but that is not relevant to the importing country’s trade policy. Countries cannot dictate the manner in which foreign suppliers produce food as long as it is not harmful to the importer’s humans, plants, or animals. A country cannot require that imported food be produced using sustainable techniques that do not harm the environment. They cannot dictate that products be produced organically or without certain pesticides (as long as those pesticides leave no residual on the food product). One of the interesting early cases for the GATT was whether the US could ban imports of tuna from Ecuador and other countries because the fishing methods were unsafe for dolphins. The GATT panel ruled that banning imports from these countries was not legal because dolphins were not endangered; instead a labeling program could be used to inform consumers whether the tuna was caught using dolphin-safe methods (this label continues today). The WTO does encourage countries to adopt domestic and import standards that are consistent with practices established by recognized international bodies, such as the Codex Alimentarias Commission, International Plant Protection Convention, and the International Office of Epizootics. These scientifically-based organizations have technical committees that establish standards for countries in the areas of food safety, plant protection, and animal health. The WTO hopes that these bodies will move the world toward a more harmonized system of standards and regulations in food and agricultural trade so that producers are not required to face multiple regulatory standards for their exports. Yet countries are free to establish their own standards as long as they can be justified scientifically. The growth of private standards is a challenge for the WTO because companies are not WTO members and are not bound by WTO rules and regulations. Private companies are free to establish standards that give them advantages as long as they meet the country standards (which are normally minimum standards). The fact that GlobalGAP standards are much more stringent than EU food standards isn’t something that the WTO can address. So farmers throughout the world are increasingly facing private standards that 1 Countries are allowed to restrict imports of products that might bring pests or diseases that would harm its plants and animals. incorporate credence characteristics; forcing them to change their production process and increasing their costs. Discussion Box 2. EurepGAP Europe is a major food importer and their consumers are very worried with food quality, safety, and production processes. Food retailers were concerned that they were receiving food products from all over the world under differing regulations. Food suppliers from many countries were frustrated by the individual product standards that were being dictated by European retailers. The solution to these issues was the establishment of the EurepGAP program in 1997. This program began when twenty food retailers who were members of the Euro-Retailer Produce Working Group (Eurep) met to decide upon Good Agricultural Practices (GAP) for their suppliers. These GAPs involved product safety, environmental, and labor standards that were increasingly demanded by European consumers. This initiative was good for food suppliers because they were guaranteed that if they met EurepGAP standards, they would be able to sell to all of those major retailers, rather than to go through a different standard (and audit) from each retailer. However, there were costs to comply with these standards. The main goal of EurepGAP was to increase consumer confidence in food quality and safety through establishment of standards that are designed jointly by retailers and suppliers (though some argue that it was only European-based suppliers that have much voice in setting standards). Some argue that these standards have evolved to differentiate products because strong public food safety and quality standards already exist in many more developed countries. Yet, others argue that these standards exist in order to educate food suppliers, improve the wholesomeness of food, and allow products to be easily traced through the marketing system. The EurepGAP requires that food suppliers be certified against the standards set by an authorized certification body (which is independent of EurepGAP). There were over 100 certification bodies in more than 70 countries in 2006. All approved certification bodies have received accreditation to perform audits to assure that EurepGAP standards and regulations are upheld. EurepGAP certification not only allows food suppliers to sell to the member retailers, but it also is a recognized symbol of higher quality that can be used in marketing to other food wholesalers and retailers. Yet this comes at a cost to growers because they must keep their EurepGAP certified produce separate and it must be fully traceable back to all suppliers. Adherence to EurepGAP standards is also costly. It is important to note that EurepGAP is a business to business quality certification program. If you are a food retailer that is a member of EurepGAP, you are assured that products supplied through that system meet standards. However, the products themselves are not labeled as such and are therefore not visible to consumers. Retailers might use the fact that they are EurepGAP members and their products meet these standards in their promotions, but this typically is not done because consumers don’t know about EurepGAP. This means that food suppliers are probably not given much of a price premium through the program. Instead, they have access to many retailers through their adherence to EurepGAP standards. The EurepGAP protocol has over 200 standards that must be met, including recordkeeping, food safety, pesticide use and control, integrated crop management, workers' health and environmental requirements. They are included in published documents that contain EurepGAP General Regulations, the EurepGAP Control Points and Compliance Criteria and the EurepGAP Checklist. These standards are often costly to implement, particularly for small farmers in less developed countries (there is no financial help from the retailers). Once these protocols are in place with the farm, there must be certification and auditing that takes place to assure that the standards are upheld. Again, this is particularly costly to small-scale producers; so EurepGAP is not sizeneutral because it is easier for large firms to incur and recapture these costs. There is a “farm group” option for small farmers that can help if farmers are willing to join together in the certification process. Because EurepGAP has been so successful and often used as a benchmark for food transactions throughout the world, the organization changed its name to GlobalGAP in September 2007. Members include retailers in Japan, Norway, and Switzerland; and suppliers from Albania, Argentina, Brazil, Chile, Colombia, Egypt, Israel, Kenya, Mauritius, Mexico, Morocco, New Zealand, South Africa, Thailand, Turkey, United States and Uruguay. Furthermore, schemes such as ChileGAP, ChinaGAP, KenyaGAP, MexicoGAP, JGAP (Japan) and ThaiGAP are modeled on the EurepGAP criteria. Additional countries have associate members to GlobalGAP: Australia, Canada, Costa Rica, Croatia, Ghana, Malaysia, and Ukraine. EurepGAP/GlobalGAP is governed by an eight member board; half of the members from the retail side and the other half from the supplier side. This board helped to develop standards based on input from all actors in the food supply chain involving countries throughout the world. They also heard from governments, and consumer and environmental organizations that had an interest in their standards. It was a comprehensive process that involved input from many spheres of the food industry. EurepGAP/GlobalGAP is financed through membership, farmer registration and certification body license fees. All of these certified food producers must be a member and pay membership fees that are based on their sales. Darby, M.R. and E. Karni. “Free Competition and the Optimal Amount of Fraud.” Journal of Law and Economics. 16 (1973): 67-88. Nelson, P. “Information and Consumer Behavior.” Journal of Political Economy. 78 (1970): 311-29.