Term Bill Tutorial Instructions On How To Submit Your Term Bill FATV: Term Bill Contents Introduction……………………………………………………………………………....3 Legend….…………………………….………………………………..………………...4 Login ……………………………………………………………………………….….....5 Term Selection…………………………………………………………………………..6 Required Health Insurance Verification…..…………………………………………..7 Account Summary ………...……………………………………………………………8 Payment Adjustments…………………………………………………………………..9 Verify Payment Adjustment…………………………………………………………….10 Account Summary (Hard Copy)…..…………………………………………………...11 Billing Instruction (Term Bill Information (help))………..…………………………….12-15 Important Links………………………………………………….……………………….16 Introduction Term Bill, also referred to as the Statement of Account, is issued for each semester. When your term bill is available to view online, you will be emailed a notification to access your E-Bill. In general, fall semester notifications are emailed in July. Fall semester term bills are due in August. Spring semester e-bill notifications are emailed before Thanksgiving. Spring term bills are due the first week of January. You are required to submit a Confirmation of Attendance for each semester you attend, unless you are enrolled in the Rutgers University Tuition Payment Plan (RUTPP) http://www.studentabc.rutgers.edu/payment_options/rutpp.php#enroll. If your total balance due is equal to or less than zero and you are not enrolled in RUTPP, you must still Submit a Confirmation of Attendance to activate your registration and allow your financial aid, loans, or scholarships to credit to your student account. If you have a balance due you must make a payment for the remaining balance or enroll in the RUTPP. Pay special attention to the section on Payment Adjustments. This guide is provided to assist you with submitting the term bill. Use the legend on page four to assist you. The complete Billing Instruction is also included in this guide. The Billing Instruction can also be found online by clicking “Term Bill Information (help)” once you login to your Statement of Accounts at https://finservices.rutgers.edu/otb/. (This guide is best when viewed online as a PDF file. Printing the file or viewing it in other formats may distort or change the layout.) 3 Legend The purple box instructs you how to access your account summary (online and hard copy). The blue box instructs you on steps to take to submit your term bill on-line. The red box instructs you on steps to take to submit your term bill in person or by mail. Hover or click the cursor over the sticky notes for helpful information from the Billing Guide (pages 1114). Pay special attention to the highlighted fields. 4 Student Accounting & Cashiering - Student Account | Home Page Page 1 of 1 Login at https://finservices.rutgers.edu/otb Student Account Login Options Important Notices Login Help The university will no longer mail paper term bills to your home address. Use this web page to Login with your NETID or RUID access your account. Here you can view your semester charges based on your registration and financial credits applied to your account. Each semester you must confirm your attendance at the university by paying the term bill. If your term bill balance is zero, you can confirm your attendance by logging in and following the link for Confirmation of Attendance. Please be advised that electronic bills not paid by the due date will be assessed late fees. Visiting students with a valid RUID and PAC use RUID Login to access term bill. Electronic Refund new RUID Lookup (Rutgers students) RUID Lookup (visiting students) PAC Change (Rutgers students) RU ScholarRefund is a new service which allows students to enroll to receive their refund checks electronically deposited directly to their bank account. * RU ScholarRefund setup requires NetID login. For assistance, contact the Student Accounting Office between 8:30 AM and 5:00 PM, Monday through Friday at (732) 445-7590. Important Links NetID Login * or RUID Login * Required for Electronic Refund setup. Normal Hours Of Operation Mon-Fri 6:30 AM - 11:59 PM Saturday 6:30 AM - 11:59 PM Sunday 6:30 AM - 11:59 PM z Emergency Notification & Contact Information z Financial Aid Home Page z Student Accounting & Cashiering home page Privacy Statement The information on your account is considered to be part of your education records under the Family Educational Rights and Privacy Act ("FERPA"). Your written consent is generally required for others to view information from your educational records. Student Account System Support For questions, comments or suggestions contact Camden Help Desk, Newark Help Desk, or New Brunswick/Piscataway Help Desk. 5 https://finservices.rutgers.edu/otb/ 7/21/2010 Term Selection Student Accounting &- Cashiering - Student Account Log Out Term Selection → Account Summary → Payment Adjustments → Verify Payment Adjustments Choose Semester Electronic Refunds Term Bill Instructions (help) You are now able to receive your refund electronically deposited directly to your bank account. This service is provided by a third-party vendor, ScholarChip. View Student Account for LINDA ALARIO Fall - 2011 Choose semester you wish to view. Rutgers students who previously registered for RU ScholarRefund by Continue → Then click 'Continue.' using their NetID can Manage RU ScholarRefund Health Insurance Information All full-time students who attend public colleges and universities in New Jersey are required by state law to have health insurance. Private, employer based, governmental, Medicaid and Medicare health insurance policies are all accepted as proof of health insurance. If you are currently covered by a health insurance plan, you can fill out and submit the Insurance Waiver Form. If you do not currently have health insurance, or you are unable to show proof of health insurance, you will be automatically enrolled in the university sponsored health insurance policy. Details can be found at http://riskmanagement.rutgers.edu. If you desire additional coverage, please visit United Health Care Insurance Company website. Part time students, students who would like to have higher coverage limits than the university sponsored $50,000 policy, and students who wish to purchase family health insurance may do so by directly enrolling on-line at the United Health Care Insurance Company website at: http://www.firststudent.com. 6 Required Health Insurance Verification Full-Time Student Screen Please read all the text on this screen. If you are currently covered by health insurance, you MUST submit the Insurance Waiver Log Out Student Accounting & Cashiering - Student Account Form. Otherwise, you will be automatically enrolled in the health insurance policy below and be responsible for the cost associated with the policy. Term Selection → Insurance Options → Account Summary → Payment Adjustments → Verify Payment Adjustments All full-time students who attend public colleges and universities in New Jersey are required by state law to have health insurance. Private, employer based, governmental, Medicaid and Medicare health insurance policies are all accepted as proof of health insurance. Required Health Insurance Verification Please select one of the following: Term Bill Instructions (help) I am covered by health insurance. If you are currently covered by a health insurance plan, you can fill out and submit the Insurance Waiver Form to avoid health insurance charge. I have to fill out and submit the Insurance Waiver Form If you do not currently have health insurance, or you are unable to show proof of health insurance, you will be automatically enrolled in the following health insurance policy: I am not currently covered by a health insurance plan. I will be enrolled in the following health insurance policy: z $50,000 Annual Maximum Coverage [Cost: $375.00 per semester]. The policy is provided through United Health Care Insurance Company. Details can be found at http://riskmanagement.rutgers.edu. $50,000 Annual Maximum Coverage [Cost: $375.00 per semester]. The policy is provided through United Health Care Insurance Company. Details can be found at http://riskmanagement.rutgers.edu. If you desire additional coverage, please visit United Health Care Insurance Company website. After you choose an insurance option and click the "Continue" Part time students, students who would like to have higher coverage limits than the university sponsored $50,000 policy, and students who wish to purchase family health insurance may do so by directly enrolling on-line at the United Health Care Insurance Company website at: http://www.firststudent.com. button, you will not be able to change the choice online. Continue → 7 - Account Summary Log Out Your Student Account Status z You have not paid your student account charges for this term. Please pay before the due date. z Your Term Bill is due on 8/09/2011. z Term Billable Credit Hours 12.0 OUTSTANDING BALANCE Term Bill Instructions (help) $17,306.70 TOTAL PAYMENTS $3732.00 TOTAL BALANCE: $13,574.0 0 Charges COMPUTER FEE CAMPUS FEE PIRG $4,963.00 Occasionally, total charges $45.50 may change. Usually this is due to the $144.25 additional billing for housing, meal $1,127.00 plans, or special fees for certain courses. HOUSING TUITION & FEES: Housing is charged after you have $6,290.95 been assigned a room. HEALTH INSURANCE PREMIUMS TOTAL CHARGES: Pay Online By Electronic Check You may pay by e-check, which is an electronic withdrawal from your checking or savings bank account. No additional fee is charged for the e-check, unless the electronic payment is returned as unpaid from your bank to the university. Returned e-checks are assessed a $10.00 return check service fee and $50.00 late fee. Charges are billed per semester. TUITI0N SCHOOL FEE PAYMENT OPTIONS z TOTAL CHARGES Payments / Account Credits z Financial Aid will be posted here by loan/ grant type. Pay Online By Credit Card Master Card, American Express and Discover Card may be used to pay tuition and fees online. A service fee will be assessed to your credit card for this convenience. In-person credit card payments are no longer accepted by the Cashier’s Offices at the University. Private loans, scholarships, and other payments already received by the Cashier's office will also be posted here. z NOTE: Any payments made online will be reflected on your account within three to five business days. Pay in Person or by Mail A printable term bill has been provided for your record keeping and payment. You may print your account summary and bring it to your local cashier’s office $375.00 $17,306.70 TOTAL PAYMENTS: $3732.00 Health Insurance Premiums You chose to enroll in the university-sponsored health insurance plan. Please go to the health insurance company online page To pay in person or by mail, print your account summary. (https://studentcenter.uhcsr.com/rutgers) to finish the enrollment. All full-time students who attend public colleges and universities in New Jersey are required by state law to have health insurance. Private, employer based, governmental, Medicaid and Medicare health insurance policies are all accepted as proof of health insurance. For more information please visit http://riskmanagement.rutgers.edu. See a sample Account summary and more information on page 10. RU BOOK ADVANCE FOR FINANCIAL AID STUDENTS IN NEW BRUNSWICK If your financial aid refund is greater than $500, then $500 of your financial aid refund will be automatically transferred to a RU Book Advance Account and listed under "Other Fees" for your convenience. This account can be used at the University's bookstores located at Ferren Mall in New Brunswick and on Livingston and Busch campuses in Piscataway. Undergraduate students may purchase books from September 1, 2011 through September 14, 2011. Graduate students may purchase books from August 22, 2011 through September 14, 2011. Any monies not used at the bookstore from your RU Book Advance account will be refunded back to your student account after September 16, 2011. You may receive your refund of unused Book Advance funds earlier by changing your status below. To pay by electronic check or credit card, click 'Continue to Online Bill Payment to Confirm Attendance.' Your RU Book Advance account will be automatically set up for you unless your financial aid refund is less than $500 or unless you elect to decline establishing the book advance account. Click below to check or change your RU Book Advance status. RU BOOK ADVANCE STATUS CONTINUE TO ONLINE BILL PAYMENT TO CONFIRM ATTENDANCE 8 Student Accounting & Cashiering - Student Account Page 1 of 1 Payment Adjustments Log Out Term Selection → Account Summary → Payment Adjustments → Verify Payment Adjustments Term Bill Information (help) Payment Adjustments PAYMENT REDUCTIONS For your payment, you may be able to reduce the Total Balance by claiming certain adjustments listed below. Check only the boxes that apply to your account. I am receiving additional financial aid this semester which is not on the statement. I do not wish to contribute to NJPIRG, and have subtracted the NJPIRG fee from the balance due. I have enrolled in the UAS Payment Plan, but half of my budget does not cover my semester charges. I am paying the balance owed. I will receive a payment from a third party (external scholarship or company billing). I will be receiving Rutgers Remission for T.A.'s, G.A.'s, fellows, staff or dependent child, so I have subtracted my remission benefit from my balance due. ADJUST PRINCIPAL PAYMENT AMOUNT 13950.70 Total Balance Principal Payment 13950.70 Verify Payment Adjustments © 2006 Rutgers, The State University of New Jersey. All rights reserved. To make Payment Adjustments: 1) Check applicable boxes. 2) Subtract the amount of your payment reduction(s) from the 'Total Balance' and type in the difference by 'Principal Payment.' For questions, comments or suggestions contact Camden Help Desk , Newark Help Desk , or New Brunswick/Piscataway Help Desk . Visit web sites for Camden campus , Newark campus, New Brunswick/Piscataway campus , or Rutgers University. 3) Click the button "Verify Payment Adjustments' to continue. 9 https://finservices.rutgers.edu/otb/viewAdjustments.htm 7/22/2010 Student Accounting & Cashiering - Student Account Student Accounting & Cashiering - Student Account Term Selection → Account Summary → Payment Adjustments → Verify Payment Adjustments Select a method of payment. Once you have selected your payment method Verify Payment Adjustments follow the directions to complete your payment. Term Bill Information (help) Payment Options 1. Pay by Electronic Check 2. Pay by Credit Card Adjusted Principal Payment Amount Visa credit cards are not accepted for payment. Electronic check is an electronic withdrawal from your checking or savings bank account. No additional fee is charged for the e-check transaction. Principal Payment Payment Amount 13950.70 13950.70 Pay by e-Check Adjusted Principal Payment Amount Principal Payment Credit Card Convenience Fee Payment Amount You will be redirected to a third party vendor, Scholarchip, for payment processing. Pay by Credit Card You will be redirected to a third party vendor, Scholarchip, for payment processing. © 2006 Rutgers, The State University of New Jersey. All rights reserved. For questions, comments or suggestions contact Camden Help Desk, Newark Help Desk, or New Brunswick/Piscataway Help Desk. Visit web sites for Camden campus, Newark campus, New Brunswick/Piscataway campus, or Rutgers University. 10 https://finservices.rutgers.edu/otb/viewVerification.htm [7/22/2010 10:09:12 AM] A credit card convenience fee of 2.5% of the principal payment will be charged to your credit card. 13950.70 348.77 $14299.47 Account Summary (Hard Copy) Student Accounting Services (732)445-7590 Mail Payments To: Rutgers University P.O. Box 2021 New Brunswick, NJ 08903 Semester Year RUID: Term Bill Due Date: Total Charges: Payments / Credits: Amount Due: Charges $17,682.70 $3,732.00CR $13,950.70 Payments / Account Credits COMPUTER FEE PIRG TARGUM CAMPUS FEE HOUSING MEAL PLAN SCHOOL FEE TUITI0N $147.00 $11.20 $10.75 $1,125.25 $3,422.00 $1,705.00 $45.50 $10,841.00 FIN AID DSUB FIN AID DUNSB TUITION & FEES $17,307.70 HEALTH INSURANCE PREMIUMS Total Charges: $375.00 $17,682.70 Total Payments: - $2,737.00CR $995.00CR - $3,732.00CR You chose to waive the university-sponsored insurance plan. You must complete an online Insurance Waiver Form (https://studentcenter.uhcsr.com/rutgers) in order to avoid the health insurance charge. You chose to enroll in the university-sponsored health insurance plan. Please go to health insurance company online page (https://studentcenter.uhcsr.com/rutgers) to finish the enrollment. To make Payment Adjustments: 1) Write the amount of the adjustments by the corresponding field. 2) Subtract the amount of the adjustments from the 'Amount Due' and write the difference by 'Adjusted Amount Due/ Enclosed.' 3) Pay the adjusted amount due by mail or in person. Include this form with the payment. Submit payment by due date. Sign your name. Date the form. Amount Due $13,950.70 2. Additional Financial Aid _________ 3. No PIRG Fee (Term Bill Only) _________ 4. UAS Monthly Payment Plan _________ 5. Office Use Only (SA) _________ 6. External Scholarships/Third Party Payments _________ I am attending Rutgers University for the Fall semester. I promise to pay my account balance. If not paid when due, I promise to pay my account balance and all collection costs. This may include, but is not limited to late fees, collection costs, attorney fees and court costs. 7. Remission _________ Adjustments (Additional Fees) _________ 8. Late Fee $125 if term bill received after due date _________ _________________________________ Adjusted Amount Due/Enclosed _________ RUTGERS THE STATE UNIVERSITY OF NEW JERSEY ATTENDANCE CONFIRMATION/PAYMENT FORM - Fall 2011 Due Date: Late Fee $125 If Received After The Due Date Signature Date 11 Pay in Person: Visit the Cashier's office to pay by cash, check, or money order. Mail Payment: Mail a check or money order to the address highlighted above. me Term Bill Instructions Your online term bill statement serves as the official term bill of the university. Please note the due date stated on your term bill statement. The Registration process is not complete until a student either pays the term bill, confirms his or her attendance online (for students who have a zero or credit balance due), or enrolls in the University's partial payment plan (RUTPP). All account balances not paid in full when due are the sole responsibility of the student. The student is responsible for all costs incurred by the university to collect such debt. This may include, but is not limited to, late fees, collections costs, litigation/attorney's fees, and court costs. How To Login To Your Student Account z z z z From the Student Accounting/Cashiering homepage at: https://studentabc.rutgers.edu, click on View Your Student Account, the first option on the navigation bar on the left. You can also login to your Student Account directly by visiting https://finservices.rutgers.edu/otb. Under Student Account Login, use either your NetID and password, or your nine digit Rutgers Identification (RUID) number and your Personal Access Code (PAC) to login. The PAC is set by default as the four digit month/day of your birth date, unless you change it. Click LOG IN or hit Enter. Using the "Select Term" pull down menu, choose the semester for the charges you want to view (i.e., Spring 2011), then click Continue -->. Your Account Summary for your chosen semester will be displayed. { z You will see a link for RU Book Advance Status. Click here for more information about the Book Advance program. If your Total Balance is equal to or less than zero, you must confirm that you are attending Rutgers for the semester. { Click on Confirmation of Attendance. This will activate the registration for your courses and allow your financial aid to be credited to your student account. You will get an email from the Cashier's Office when your loans have been applied to your account and when your refund check is ready for pick-up. Alternatively, you may enroll in our RU ScholarRefund service and receive direct deposit of your student refund check electronically into your bank account. Login with your NetID and password to register. 12 Payment Adjustments After clicking on Pay Your Bill Online, a screen titled Payment Adjustment Options is displayed. You are able to reduce your Principal Payment by claiming certain adjustments. Check only those adjustments that apply to your account and calculate your new principal payment. After calculating your adjustments, type in the recalculated amount due in the Principal Payment box. Click on Verify Payment Adjustments. How to calculate adjustment credits: 1. FINANCIAL AID RECIPIENTS Compare the aid listed on your account to the amount of aid listed on the Financial Aid Award status screen (https://www.acs.rutgers.edu/faaward). If your Fall semester financial aid is greater than the aid listed on your account summary, you may reduce the Amount Due by the amount of increased aid awarded. If you subsequently decline or fail to qualify for any portion of the aid awarded you will be required to make an additional payment. For additional information regarding your financial aid, visit their website (http://studentaid.rutgers.edu) or call the Financial Aid office in: New Brunswick (848) 932-7057, Newark (973) 353-5151, or Camden (856) 225-6039. If your account shows a balance, but you have received financial aid, student loans, contracted for a payment plan, have a third party payment, or have tuition remission that completely covers the balance due on your account, you will need to do the following: Print your term bill, make any adjustments, include any required documents that cover the balance, and return to: Student Accounting Services Rutgers, The State University of New Jersey PO Box 2021 New Brunswick, NJ 08903-2021 2. NJPIRG The New Jersey Public Interest Research Group (NJPIRG) is a nonprofit, nonpartisan public interest organization founded in 1972. This is a voluntary funding item. If you have been charged for NJPIRG and you do not wish to pay this fee, please check the box and deduct the fee from the Amount Due. For additional information regarding the NJPIRG organization, visit their website at www.njpirg.org. 3. RU/UAS TUITION PAYMENT PLAN (RUTPP) If your UAS semester contract appears on your term bill and does not completely cover your entire term bill charges please pay the amount due. If you have enrolled in the RU Tuition Payment Plan and it does not yet appear in your account summary, you may adjust the Amount Due by the amount of your semester contract. To enroll in the plan or for more information, visit http://studentabc.rutgers.edu/payment_options/rutpp.php . 13 4. EXTERNAL SCHOLARSHIPS/THIRD PARTY PAYMENTS External scholarships (e.g., high school achievement awards) and third party payments (e.g., employer provided educational assistance) can be deducted from the Amount Due. Please also provide documentation on company letterhead with all contact information supporting the scholarship or third party payment arrangement and mail to: Student Accounting Services Rutgers, The State University of New Jersey PO Box 2021 New Brunswick, NJ 08903-2021 5. RUTGERS REMISSION If you are a full-time employee of the University as of the first day of classes, you and/or your dependent children may be eligible for tuition remission benefits. In order to determine your eligibility and claim your tuition remission benefits, you must complete and submit one of the following forms: RT100 (Graduate Students), RT101 (Full-Time Employees) or RT102 (Dependent Children) each semester. These forms and detailed instructions including the amount of the benefit can be obtained from our website http://studentabc.rutgers.edu/payment_options/remission.php or from any Student Accounting/Business Office. After verifying Payment Adjustments, the next screen returns the Payment Reductions and gives you the opportunity to choose your method of payment by electronic check (with no fee) or by credit card. A 2.5 % convenience fee of the principal payment will be charged for credit card payments. Payment Methods • If you choose to pay by electronic check (with no fee), click on Pay by ECheck and the Pay by E-Check screen will appear. Here your RU ID and name will be displayed, and you will need to enter important banking information. You can pay through your checking or savings bank account. (You cannot use money market accounts, investment accounts or credit card checks). Please be accurate when entering your payment information (you will be charged a $60.00 fee for any returned check) and include an email address for processing confirmation. Click on Process Payment to make the payment. • If you choose to pay by credit card, click on Pay by Credit Card and the Billing Information screen will appear. Here you will enter your credit card number, expiration date, Cardholder name, address and email address information. Click on Verify Information when you have finished entering this information and another screen will be displayed for you to verify your credit card information before processing. Review your payment information and select Submit Payment when ready. Please keep your browser open; the next screen will return a payment confirmation number, which you should keep for your records. • If you pay by electronic check or by credit card, the payment will confirm your attendance and activate your registration. 14 • You may also print your bill and mail the payment to the following address: Student Accounting Services Rutgers, The State University of New Jersey PO Box 2021 New Brunswick, NJ 08903-2021 o Please note, that if you choose to pay through the mail instead of electronically, be sure to use the PRINT YOUR ACCOUNT SUMMARY link to print the bill and mail the payment to the address illustrated on your bill. 15 Important Links Office of Financial Aid http://studentaid.rutgers.edu/ Award Status https://www.acs.rutgers.edu/faaward Required Documents https://www.acs.rutgers.edu/fastatus Award Letter Guide http://studentaid.rutgers.edu/forms/AwdLetterGuide11.pdf PLUS http://studentaid.rutgers.edu/plus2info.asp Private Loans http://studentaid.rutgers.edu/alc.asp Student Accounting Financial Services http://www.studentabc.rutgers.edu/ Student Account https://finservices.rutgers.edu/otb Tuition Payment Plans http://www.studentabc.rutgers.edu/payment_options/rutpp.php Refunds http://www.studentabc.rutgers.edu/refunds/electronic.php Report 2011-12 Additional Information for State Aid http://www.hesaa.org/r201011.htm * *Only submit this information if you received notification from the New Jersey Higher Assistance Authority (HESAA) requesting this information. It is important to submit this information for state aid. (Only applicable to New Jersey residents.) 16