Looking out for You Affordable, Innovative and Member Focused 2011 Annual Report Gibson Electric Membership Corporation Supplement to e Tennessee Magazine 1949 Gibson County EMC Annual Members’ Meeting Customer Service Centers Corporate P.O. Box 47 n 1207 S. College St. Trenton, TN 38382 731-855-4740 Alamo 402 Egghill Rd. n Alamo, TN 38001 731-696-5961 Medina 112 N. Main St. n Medina, TN 38355 731-855-4660 Trenton P.O. Box 47 n 1207 S. College St. Trenton, TN 38382 n 731-855-4660 Tiptonville 1515 Church St. n Tiptonville, TN 38079 731-253-7181 Troy 602 C.C. Gurien Drive n Troy, TN 38260 731-536-5920 n 731-885-5501 731-894-5920 n 731-643-6046 www.gibsonemc.com A look back at the important dates in our 75-year history 1879 light bulb. Looking out for You Mid-1880s Electricity is available in many of America’s larger cities, but private power companies will not extend service to rural areas because the low customer density makes the venture less profitable. Affordable, Innovative and Member Focused In 2011, we celebrate a milestone in Gibson Electric Membership Corporation’s history — the 75th anniversary of the year your cooperative was organized and electricity became available to the people of this area. Gibson EMC was formed by a small group of local people with a shared vision and determination. Because of their efforts, we all enjoy a better way of life. Much has changed since 1936; electricity has transformed northwest Tennessee and America. But the cooperative business model and Gibson EMC are as viable today as ever. Granted, co-ops are different, but it’s a good difference. We’re different because we’re looking out for you, our member-owner. Thomas Alva Edison invents a long-lasting, practical electric “I think that the forward march of electric cooperatives has an even more profound significance in terms of our fight to preserve democracy. For it represents an extension of what is perhaps the most democratic form of business enterprise, one in which the individual finds his greatest gain through cooperation with his neighbors.” – Franklin D. Roosevelt, January 19, 1943 May 18, 1933 President Franklin D. Roosevelt signs the Tennessee Valley Authority Act, which helps to bring affordable electricity to rural areas. The Act creates the Tennessee Valley Authority to oversee the construction of dams to control flooding, improve navigation and create affordable electric power for the Tennessee Valley. Immediately afterwards, Congressman Gordon Browning (later governor of Tennessee) Franklin D. writes his good friend, H. E. Peek of Humboldt. Browning tells Roosevelt Peek about the Act and what it can mean to Gibson County. Peek contacts Tom Wingo, County Agent for Gibson County, and the wheels of progress start turning. The Farm Bureau appoints a work committee and eventually Gibson County Electric Membership Corporation is formed. March 1935 With the county agent’s office as headquarters and clearinghouse, the farmers begin the tedious job of taking surveys to see who is interested in securing electric power. These surveys are not easy since depression years have left most everyone in bad financial condition, and many farmers cannot see how they can pay a monthly electric bill. May 11, 1935 President Roosevelt creates the Rural Electrification Administration, which makes federal funds available for rural electric service. REA Building Floyd Roberts, former Gibson EMC Director of Member Services and Economic Development Our recognition and appreciation are extended to Floyd Roberts, a devoted employee of Gibson EMC for 49 years, for his account of the co-op’s history. Many of the words included in our timeline describing our early years are lied directly from Floyd’s writings. 2 3 Affordable We’re working together to keep your electric bills affordable. This is an uphill battle, but your cooperative’s board and employees are your diligent advocates. Here in the Tennessee Valley, we are actively engaged in ongoing rate discussions with the Tennessee Valley Authority, Gibson EMC’s wholesale power supplier. This is important because TVA’s decisions drive the largest part of your energy cost. Gibson EMC pays about 77 cents of every dollar we collect from our members to TVA for wholesale power. We stretch the remainder to cover operating costs, including construction and maintenance of the 2,843 miles of infrastructure that provides power to your home or business. Fiscal Year 2011 was particularly challenging because TVA changed its wholesale rate structure from a “flat” to a “demand and energy” rate. In the past, TVA charged Gibson EMC the same rate per kilowatt-hour regardless of when electricity was used. In April, TVA began charging Gibson EMC variable rates based on its actual cost of producing and buying power. However, pricing risks that were previously borne by TVA are now shouldered by Gibson EMC and other Valley power distributors. To ensure that Gibson EMC successfully managed this risk, we did an extensive cost-of-service study and developed a rate structure that enables us to collect the revenue needed to pay our TVA wholesale power bill and operate our distribution system. As part of Gibson EMC’s rate change, the TVA Fuel Cost Adjustment (FCA) became a Power Cost Adjustment (PCA). Like the former FCA, the PCA does not produce additional revenue for Gibson EMC; it goes to TVA to pay for wholesale power costs. Gibson EMC’s residential customers’ rates are now affected by the time of the year. TVA charges more for electricity in the summer (June, July, August and September) and winter TVA made this change to encourage energy months (December, January, February and efficiency, avoid purchasing expensive energy March), so Gibson EMC must pass these on the open market and delay building expenhigher costs on to our members. For commercial and industrial Energy-Saving Tip: Check your HVAC system’s air filter monthly. If it looks dirty, change it. A dirty filter makes your system work harder. 4 Rep. Steven Fincher, second from le, meets with Gibson EMC President and CEO Dan Rodamaker, le, and Gibson EMC Board Member Keith Forrester and his wife, Kathy. sive generation facilities. These actions should benefit Gibson EMC members in the long-run. (C&I) members, the new demand rates do create an opportunity for saving energy dollars if C&I members’ peak demand times are different from Gibson EMC’s peak demand times. TVA’s new rate structure and, consequently, Gibson EMC’s rate structure are a departure from what we’ve always known. However, if the changes encourage us to become more energy conscious, the end result should yield more affordable power for our future. To ease the transition and to help accomplish our long-term objective of affordable power, Gibson EMC is striving to be your energy efficiency partner. Do take advantage of the energy efficiency information and programs we provide through our website, gibsonemc.com, The Tennessee Magazine and your local Gibson EMC Customer Service Centers. These are things we — Gibson EMC and you — can do on the home front. But we must broaden our efforts to make the most difference. Please join us in communicating with our legislators about issues affecting the affordability of electricity. Rest assured that Gibson EMC’s leadership actively works as your advocate on state and national legislative fronts through the Tennessee Electric Cooperative Association and the National Rural Electric Cooperative Association. We continuously monitor legislation and we communicate honestly and often with legislators to protect your interests. Even so, new government regulations related to climate change and other environmental issues are likely to increase the cost of electricity. We need your help in relaying to congress how important it is to keep climate-change legislation fair, affordable and technologically achievable. To make your voice heard, join the Our Energy, Our Future grassroots awareness campaign at ourenergy.coop. January 16, 1936 Enough farmers have the vision to sign up for the required amount of current to assure that TVA can build the lines. Gibson County EMC borrows $25 from the Gibson County Farm Bureau and secures its original charter from the State of Tennessee. The charter names C.E. Garner, M.O. Zarecor, Denton Fly, H.E. Peek, A.B. Wade and H.M. Lane as the first trustees. A picture of some early trustees include, from left, President Garner, Zarecor, V. F. Lawler, Lane (standing), Travis James, Peek and A. A. Proctor. Garner serves as President from August 13, 1936, until 1970. C.E. Garner Floyd Jones March 1936 Gibson County EMC buys the rights to sell electricity from Kentucky-Tennessee Light and Power Company. Obion becomes a TVA customer. August 1, 1936 Floyd Jones becomes Gibson County EMC’s first manager and serves until 1958. Mrs. Sammie D. Campbell, the first office employee, is cashier-bookkeeper, while Ernest (Mike) Wade is the first lineman. Some of the early trustees remember borrowing $300 from a local bank to pay these employees until farmers begin to pay their electric bills. TVA’s construction crews build the first 105 miles of line, stretching diagonally across Gibson County from the southernmost tip west of Medina to the Churchton community near the Gibson and Dyer county lines. August 13, 1936 Board President Garner, Vice President Lawler, Secretary Zarecor and Peek sign the first contract with TVA for electric power and to repay the cost of the lines TVA has built. Albert Taylor Jr. of Trenton is the second customer to buy a membership from Gibson County EMC. He would have held Membership No. 1, but he let his neighbor, N.L. Dodson, get in line in front of him. 5 Innovative We’re improving service and controlling costs through innovation. Over our 75-year history, electric cooperatives have made a name for themselves as trailblazers and innovators. In our early years, Gibson EMC and other co-ops affordably ran power lines to parts of rural America when investorowned utilities would not. Co-ops also began promoting energy efficiency long before it became mainstream. At Gibson EMC we’re committed to providing you with affordable and reliable power, and we are constantly incorporating best practices and new technology toward this end. While we can’t stop high winds, lightning, ice storms and animals, we do operate an aggressive vegetation management program to prevent as many outages as possible. Even so, outages will occur. When this does happen, we want to be sure that your call to our office is answered promptly and your service is restored as quickly as possible. To achieve this, Gibson EMC strengthened our interactive voice response and automated attendant technologies in FY 2011. help us to determine the member’s outage location, the cause of the outage and the full extent of the outage. The systems also allow members to easily and conveniently manage their Gibson EMC accounts through an automated attendant. We designed the systems so that members who want to use the automated attendant can and those who prefer to speak with a person can do that, too. The automated attendant allows members to easily retrieve account information at any time of the day or night and pay bills by e-check (with only bank account and routing numbers), debit card and credit card. Members also can update account information like teleThese new state-of-the-art technologies help phone numbers. (Gibson EMC needs these us answer members’ calls more promptly and phone numbers to provide optimal service when restoring power.) PAY-Go cusEnergy-Saving Tip: By replacing your five most-used light bulbs with ENERGY STARqualified bulbs, you could save $65 a year. 6 “I’ve really liked being on PAY-Go,” says member Brenda Patrick. “I pay when I want, and I can monitor my electric usage closely with the program. It’s made me and my whole family more energy aware.” tomers receive a call from the system when their positive account balance reaches an average balance equal to about four days’ use. PAY-Go customers also can call and retrieve their balances from the system at any time. Our outage management and interactive voice response systems also complement Gibson EMC’s automated metering system. Integrating them enables us to pinpoint outage locations, identify the problems causing the outages and sort and track outages. PAY-Go is an innovative program that gained tremendous popularity with our members during FY 2011. Many of our PAY-Go customers have told us that it has dramatically increased their energy awareness and helped them become more energy efficient. PAY-Go also has substantially reduced bad debt for Gibson EMC. PAY-Go is made possible through Gibson EMC’s automated metering infrastructure and is a pay-before-consumption program that is an alternative to traditional monthly billing. The rates are the same as with traditional service, but with PAY-Go, members can track their consumption and account balances as closely as they like. Some members opt for an in-home display that shows the account balance in real time. Others monitor their consumption and balance through calls to Gibson EMC’s automated attendant or through e-mail and text messages. Gibson EMC saves money by partnering with area utilities on fiber and other projects. At le, Gibson EMC and Newbern Electric, Water & Gas crews install fiber. August 13, 1936 The co-op holds its first Annual Members’ Meeting at the old city hall on the Trenton court square. Tom Wingo, the Gibson County agent who worked faithfully with farmers to help get the cooperative started, throws a switch in the south end of the county, and 86 of the first 163 members to sign up for electricity receive it for the first time. Children dance with glee in front of their well-lit homes that night and sing, “We’ve got lights, we’ve got lights.” Neighbors look at the brightly lit farms of those who are lucky enough to be on those first lines. They see shiny, new, clean refrigerators and ranges in the kitchens and an abundance of clean running water. These things create a desire for this wonderful service by more people and speed up the work to bring the lines to all of the farm families of Gibson County. 1937 Gibson County EMC begins borrowing monies from the REA to finance its continued growth. By the beginning of World War II, the Cooperative is serving about 6,000 members in seven counties. 1944 Gibson County EMC builds a new Customer Service Center on South Trenton Street in Rutherford. 1945 With WWII and the scarcity of materials needed for defense, electric line building almost comes to a standstill. With the end of the War, however, the Cooperative starts building as fast as practical. July 28, 1949 TVA’s millionth customer is Gibson County EMC member Chester Williams of Gadsden. W.J. Neal, REA Deputy Administrator, le, is with Mr. and Mrs. Chester Williams and their granddaughter, Kathy Ray as they turn on a new electric water pump. February 1953 Gibson County EMC receives national recognition for serving more consumers than any other electric cooperative in the United States. On August 1, 1952, the co-op has 20,159 members. 1955 Gibson County EMC builds a Customer Service Center on Nailling Drive in Union City. 7 Innovative, First Class Lineworkers Will Minton (in bucket) and Stacey Nicks prepare to hang wire aer replacing a pole broken during April’s storms in Lake County. PAY-Go is an ideal choice for members who want to take control of their energy use and avoid the deposit required for traditional service. To save money while improving service, Gibson EMC partnered with neighboring utilities on two important joint ventures — fiber optic and radio communications systems. By doing a voice radio systems purchase with Southwest Tennessee Electric Membership Corporation, we secured a better price based on quantity, and we strengthened our business redundancy resources. We also attained better communications coverage within our respective service areas, a benefit that is critical to our employees’ safety and to our members’ reliable service. The mutual radio equipment purchase, coupled with an agreement to use one another’s communications towers, enables Gibson EMC and Southwest Electric to have coverage in one another’s service territories. This can be advantageous in terms of having a backup communications platform and in terms of responding to large scale outages. Energy-Saving Tip: Feel around doors and windows for air flow. Adding weather stripping or caulk around a leaky door or window can lower energy bills. 8 Now, if we request assistance from Southwest Electric during a large outage, their employees will be able to communicate by radio between themselves and with our employees while working within our service area. The reverse is also true. This capability will yield faster service restoration for all of our members. Both systems also will save through reduced inventory and the sharing of spare parts and maintenance costs. continued… Gibson EMC shares a fiber-optic partnership with many of our neighboring utilities, enabling our offices to communicate with one another and with equipment inside our substations. This communications path is key to our ability to efficiently restore power when we have outages. The united fiber effort enables us to provide valuable assistance to one another and back each other up when needed. It also saves our members money. For example, if a fiber becomes damaged, our new communications system can automatically utilize an alternative route — even if it is through another utility’s system — until repairs can be made. Moreover, Gibson EMC's fiber optic system generates revenue that helps us keep our electric rates affordable As we move forward, Gibson EMC will more fully utilize another important technology — Meter Data Management (MDM). Currently our co-op is using MDM for internal purposes, like gathering data to be used in transformer loading and substation loading studies. The technology also takes interval data from meters and provides that data for billing. In the future, MDM also will be used to spot trends in usage patterns for individual members. Eventually we may be able to alert members to drastic usage pattern increases prior to receiving a bill. October 1955 Manager Floyd Jones announces that the Co-op has received bids to build a new corporate office and Trenton Customer Service Center. Lashlee-Rich Lumber Company, Humboldt, submits the low bid of $126,770. The office is still in use today. 1957 According to “Marks on the Land, the Story of Obion,“ Gibson County EMC holds an open house in its new $62,000 Obion Customer Service Center on February 26, 1957. October 1, 1958 J.C. Milton is named Gibson County EMC General Manager and serves until January 1, 1976. 1960 Through GEMC’s early years, crews use their brute strength to perform the challenging job of building the physical electric system. In the 60s, they receive much needed help in the form of the co-op’s first bucket trucks. Their work still is physically demanding and dangerous, but bucket trucks make it easier and safer to perform work on energized lines. J.C. Milton The all-electric home becomes a reality for many cooperative members. Nearly 15% of Gibson County EMC members enjoy all-electric heat in their homes, 75% have electric cooking, 50% eat food from an electric freezer and almost 55% enjoy the comforts of automatic electric water heating. October 29, 1965 Gibson County EMC opens its new 4,800-square-foot Tiptonville customer service center. The building is still in use today. 1966 Fifty cents of each dollar members pay Gibson County EMC for electricity goes to pay TVA for wholesale power cost. August 21, 1969 Gibson County EMC’s annual meeting is moved from a large tent to the new corporate office pavilion. 9 Member Focused We’re continuing to put you, our members, first. with the creation of a fully functional, 9,000foot channel port. This was the culmination of a 20-plus year effort of public-private partners. It will be a shot in the arm for the entire region, but particularly for Lake, Dyer and Obion counties. From Gibson EMC’s beginning, our singular purpose has been to serve. We were organized by local people and continue to be operated by board members you elect and employees who live right here in northwest Tennessee. We’re not-for-profit, memberowned and democratically-controlled. It’s long been a recipe for success. Our goal is continuous improvement. We are forever challenging ourselves to provide you with more and better information and exceptional customer service. In FY 2011, we launched a newly redesigned website that provides a wealth of useful information and the online tools members need to manage their electric consumption and accounts. The site enables members to pay their electric bill, update personal information, learn about available programs and services and link to exceptional energy-efficiency resources. On June 29, 2011, Gibson EMC leadership joined the USDA Rural Development State Director and local officials for a runway ribbon cutting and announcement of funding for improvements to the Everett-Stewart Regional Airport near Union City. A portion of the infrastructure investment was in the form of a zero-interest USDA Rural Economic Development Loan through Gibson EMC. Airport improvements include adding a 1,500-foot runway, which allows greater access by large passenger and freight aircra. Pictured above, from le, are retired Congressman John Tanner, Gibson EMC President and CEO Dan Rodamaker, USDA-Rural Development State Director Bobby Goode, U.S. Sen. Lamar Alexander’s field representative Matt Varino, Airport Board Members Jim Bondurant and Mike Holman and Airport Commission Chairman Dr. Chris Gooch. in Bells. The 12,000-square-foot facility, located off U.S. Highway 412, serves as a satelKnowing the critical need for jobs and job lite campus of the State Technology Centers at training, Gibson EMC partnered with the Ripley and Covington. The Crocett County USDA to provide Crockett County $1.1 million Center partners with local industries to offer in loan and grant proceeds for construction of students in Crockett, Dyer, Gibson and the surthe Crockett County Higher Education Center rounding counties technical training, specialized classes, career Energy-Saving Tip: A big slice of your energy bill counseling and job-placepays for heating water. Take five-minute showers ment services. Classroom versus baths and set the water heater temperature to no higher than 120 degrees Fahrenheit. 10 space also is available for use by Jackson State Community College, University of Memphis and University of Tennessee at Martin. We are proud to be a supporter of another important project in the north section of our service area — the Port of Cates Landing. In FY 2011, federal and state grants totaling $20 million were approved, enabling the Northwest Regional Port Authority to move forward To help us gauge our performance and better serve you, Gibson EMC commissioned a survey of our residential customers. We were pleased to learn that you awarded us a score of “91” in the American Customer Satisfaction” Index. Your feedback put Gibson EMC a full 19 points ahead of the national utility industry average, nine points ahead of the other Touchstone Energy cooperatives for the same period and two points higher than Gibson EMC’s 2007 score. We appreciate the affirmation, but we won’t take it for granted. We will strive to earn an even better score next time. One of the mechanisms Gibson EMC uses for continuous improvement is the Rural Electric Safety Achievement program. Gibson EMC first earned this distinction in 1995. To maintain it, the co-op must undergo a rigorous evaluation every three years. The program’s greatest value is the self-evaluation and the systematic process improvement. Gibson EMC is one of only 15 co-ops in the state and one of 430 in the nation to hold this distinction. 1970 For many years, electric cooperatives host local pageants as part of their annual meetings. In 1970, Miss Gibson County Electric Membership Corporation, Janet Marie Porter, goes on to win the Tennessee state title and the national title of Miss Rural Electrification in Las Vegas, Nevada. She earns a $2,500 scholarship. August 20, 1970 W.G. Dement is named Board President and serves until 1979. 1973 According to “Marks on the Land, The Story of Obion County,” Gibson County EMC serves five times as many members as it served in 1940. Those members use about 15 times more electricity than members used in 1940. W.G. Dement J.N. White January 1, 1976 Jimmy Neal White is named General Manager and Executive Vice President; he serves until August 2003. 1976 The cooperative signs a lease-purchase agreement with TVA for the Alamo, Bells, Maury City and Kenton substations and makes the final payment in 1990. Substation ownership helps reduce the co-op’s cost of power. Archie Cultra Joe D. Hall August 16, 1979 Archie J. Cultra is named President of the Board and serves until 1982. August 19, 1982 Joe D. Hall becomes Board President and serves until 1987. 1987 Barry Smith operates Gibson County EMC’s new Supervisory Control and Data Acquisition (SCADA) system. SCADA allows the co-op to remotely control, operate and monitor its substations from its corporate location. 11 Member Focused, We also are extremely proud of the employees of Gibson EMC’s Alamo and Tiptonville customer service centers for their contribution to safety. The co-op’s Alamo employees worked 1,009 days or 51,845 hours without an occupational injury or illness involving days away from work between February 25, 2008, and November 30, 2010. Our Tiptonville employees worked 894 days or 45,197 hours without an occupational injury or illness involving days away from work between June 19, 2008, and November 30, 2010. Safety for our employees and our customers is paramount. It is an area in which we continually push to improve. We celebrated Arbor Day in 2011 by planting trees at the Davy Crockett Cabin in Rutherford and on the campus of Friendship Elementary School in Friendship. Gibson EMC operates a strong and on-going vegetation management program to keep our service as reliable as possible, but we also are very conscientious about preserving the health of trees. For this reason, our vegetation management program is administered according to standards set by the International Society of Arborists and the National Arbor Day Foundation. 1987 Gibson County EMC signs a lease-purchase agreement with TVA for transmission lines. This is expected to save members more than $900,000 and improve system reliability. In March of this year, Gibson EMC also was recognized by the Arbor Day Foundation for its achievement as a Tree Line Utility for the second year in a row. May 1990 Gibson County Electric Membership Corporation changes its name to Gibson Electric Membership Corporation and adopts the National Rural Electric Cooperative Association logo. Gibson EMC provides many other programs and Gibson EMC’s Board of Trustees are, from le, front row, Assistant Secretary-Treasurer Keith Heglar, District 2; Secretaryservices for the benefit of Treasurer Don Leathers, District 11; Chairman Mack Goode, our members and commu- District 5; and Vice Chairman Steve Sanders, District 1; and nities. Examples of those back row, Rana Buchanan, District 7; Larry Hicks, District 4; Keith Forrester, District 10; Joan Mouser, District 6; Attorney available to individual members include our heat Jim Ryal; Richard Skiles, District 9; President and CEO Dan pump and water heater fi- Rodamaker; and Bob McCurdy, District 8. e new trustee for District 3, the position held by the late Robert Patterson, had nancing program and our not yet been elected when the Annual Report went to print. Energy Right Solutions® new homes program. We also work closely with local schools and provide scholarships Gibson EMC has served our members for 75 and educational opportunities for students of years. Many have personally witnessed how all ages. electricity has positively impacted our way of Our board members and our employees live life. Your cooperative’s board and employees and work in your community, and we are thank you for your trust and your support proud to say that they also are individually and throughout our history. We promise that no collectively strong member advocates and matter what the future brings… community supporters. We’ll always be looking out for you. Energy-Saving Tip: Use a microwave to cook when possible. It uses 50 to 65 percent less energy than conventional ovens and doesn’t heat your home in the summer. 12 August 15, 1987 Bobby Warren becomes Board President; he serves until 2003. continued… In Closing… Bobby Warren February 1994 An ice storm causes outages for about 14,000 of Gibson EMC’s 30,000 members. Most of the storm-related outages are in Gibson, Crockett and Madison counties, although there are scattered outages throughout Gibson EMC’s service area. In Memoriam Long-time cooperative leader Robert “Bobby” Patterson of Tiptonville died February 6, 2011. Bobby was a member of Gibson Electric Membership Corporation’s Board of Trustees since 1996, representing members in District 3. He held several leadership positions on the board, including his service as Vice Chairman from 2004 until August 2010. He generously shared his time, his wisdom and his knowledge, all of which made Gibson EMC a better organization for its members. January 1998 Gibson EMC experiences another ice storm. Of the co-op’s 2,900-plus miles of electric line, 1,600 miles of line in north Madison, south Gibson and Crockett counties are affected by the ice storm. General Manager Jim White describes the damage as “the worst the area has experienced in at least 25 years.” June 5, 2000 Gibson EMC consolidates its Rutherford and Trenton offices into the Trenton location. December 3, 2001 Gibson EMC consolidates its Obion and Union City operations and relocates to a new facility in Troy. August 9, 2003 Mack Goode is elected Board Chairman. August 18, 2003 Dan Rodamaker becomes President and CEO. Mack Goode November 9, 2002 Powerful winds and severe lightning rip through West Tennessee leaving more than 3,600 of Gibson EMC’s 33,000 customers without power. Crockett County and southern Gibson County are the hardest hit. 2005 Gibson EMC begins implementing Advanced Dan Rodamaker Meter Infrastructure (AMI). AMI allows the co-op to remotely read a member’s power usage through the power lines and fiber system. 13 The Financial Statement Gibson Electric Membership Corporation is an electric cooperative owned by its customers. Its service area includes parts of Crockett, Dyer, Gibson, Lake, Madison, Obion, Haywood and Lauderdale counties. Assets Electric Plant ................................ $125,005,031 Depreciation ................................ $(50,665,403) Net Plant ....................................... $74,339,628 Reserve & Cash Fund .................... $12,407,195 Current & Accrued Assets.............. $12,722,717 Deferred Debits ................................... $329,262 Total Assets ................................. $99,798,802 Liabilities Current & Accrued Liabilities .......... $9,490,909 Membership Investment .................... $252,771 Long-Term Debt ............................ $26,366,225 Reinvested Earnings ...................... $63,688,897 Total Liabilities ............................ $99,798,802 Revenue & Expense Statement Operating Revenue ........................ $87,103,124 Purchased Power Expense ............ $65,680,637 Operation Expense .......................... $7,377,532 Maintenance Expense ..................... $3,815,223 Depreciation Expense ...................... $4,243,918 Tax Expense .................................... $1,089,752 Net Margin from Operation ............. $4,896,062 Non-Operating Income .................... $1,921,296 Interest Expense ............................. $1,771,571 Net Margin ......................................... $5,045,787 14 Revenue April 2006 One third of Gibson EMC’s 34,000 members are without power and about 200 poles are down after a tornado strikes Gibson County. 2011 Revenue (Per $1) Gibson EMC received $87,103,124 in revenues in the fiscal year that ended June 30, 2011. Our revenues came from several sources: residential customers, industrial customers, commercial customers and miscellaneous income, such as outdoor, street and athletic lighting. Expenses Capital Investment Residential Customers: 61¢ After meeting expenses, the net margin of $5,045,787 was used to reinvest in your electric system. Commercial & Industrial Customers: 34¢ Ad Valorem Taxes Miscellaneous Income: 5¢ Each year Gibson EMC pays ad valorem taxes to the towns and counties in which the cooperative has facilities or infrastructure. The amount of taxes paid is based on the assessed value of the infrastructure, including buildings, substations, transformers, poles and lines. The 2010 ad valorem taxes paid to counties were… 2011 Expenses (Per $1) Gibson EMC buys power from the Tennessee Valley Authority. In the fiscal year that ended June 30, 2011, we spent about 77% of our electric sales revenue to pay our TVA power bill. The other 23% was used for operations, depreciation, maintenance, interest and taxes and capital investment. Purchased Power from TVA: 77¢ Construction, Maintenance and Administration Expenses: 23¢ Statistical Information 2009 2010 2011 Number of Meters 34,667 34,790 34,721 Customer-Owner Equity $53,227,361 $58,643,110 $63,688,897 Long-Term Debt $29,130,089 $31,517,892 $26,366,225 Interest Paid Total Kilowatt-Hours Sold Average Monthly Residential Kilowatt-Hour Consumption Number of Full-Time Employees Meters per Mile Miles of Line Investment per Meter Tax Expense Wholesale Power Cost as % of Electric Sales Revenue $1,708,068 $1,742,716 $1,771,571 789,650,844 823,423,702 872,211,968 Crockett ..................................$229,957.67 Dyer ...........................................$29,404.00 Gibson .....................................$472,752.91 Haywood ........................................$958.81 Lake ...........................................$96,265.48 Lauderdale .......................................$37.82 Madison ....................................$30,353.00 Obion ......................................$235,848.46 TOTAL...............................$1,095,578.15 1,398 1,432 1,504 83 85 86 11.9 12.2 12.2 2,910 2,844 2,843 $3,419 $3,496 $3,600 $946,317 $1,054,481 $1,089,752 78% 75% 77% Auditor’s Statement: Gibson EMC’s books are audited annually by the firm of Alexander, ompson, Arnold, PLLC, Certified Public Accountants, Union City, Tenn. Copies of the audit report are on file at Gibson EMC’s Corporate Office, 1207 S. College St., Trenton, Tenn., 38382. August 2006 Gibson EMC becomes a Touchstone Energy Cooperative, symbolic of its continued commitment to providing reliable, high-quality service at competitive prices. This alliance helps Gibson EMC bring added value and benefits to its members. 2007 Gibson EMC opens a new Alamo Customer Service Center and begins serving members in Medina’s City Hall. The installation of 130 miles of fiber optic cable in its eight-county service area marks a first for Gibson EMC. The fiber optic cable improves communications between its substations and customer service centers. 2009 The cooperative secures $1,840,000 in USDA Rural Economic Development Loans and Grants for workforce development and job creation in its service area. The funds are used to help build the Crockett County Higher Education Center in Bells and to support the expansion of Williams Sausage Company in Union City. January 26, 2009 An historic ice storm causes vast damage to Obion, Lake, Dyer and Gibson counties. More than one-third of the cooperative’s members endured outages, some for as long as 12 days. July 2009 Gibson EMC launches an alternate payment system called PAY-Go, allowing members to pay for electricity in advance. As they use electricity, their credit balance decreases. April 2011 A series of storms causes large-scale and recurring outages throughout Gibson EMC’s service area. The April 20 storm alone causes outages to more than 12,000 of the co-op’s 35,000 members in Gibson, Crockett, Dyer, Obion, Lake and Madison counties. 15