Pressure points: how can we support primary care to cope with growing demand? Tuesday 24 November 2015 9.00am Speakers include: Robert Varnam Head of General Practice Development, NHS England Registration, exhibition and networking Session one: Opening plenary Session three: Breakouts 10.00am Welcome and interim findings on GP activity and demand 2.00pm The morning breakout streams will be repeated. here Delegates can choose to attend one of the following: • A: Using data and technology to improve ways of working Beccy Baird, Fellow, Health Policy, The King’s Fund 10.20amSupporting GPs to deal with mounting pressures • B: Supporting staff to work differently Dr Maureen Baker, Chair, Royal College of GPs • C: Working in new ways 10.40amPractice managers under pressure Dr Maureen Baker Shirley Cramer CBE, Chief Executive, Institute of Healthcare Managers Session two: Breakouts 11.45pm Delegates can choose to attend one of the following tailored breakout sessions. These will be repeated in the afternoon. • A: Using data and technology to improve ways of working • B: Supporting staff to work differently • C: Working in new ways Please see page 2 for more details Dr Ali Parsa Founder, Babylon Refreshments, exhibition and networking Session four: Transforming general practice to improve primary care 11.15am Refreshments, exhibition and networking Chief Executive, Institute of Healthcare Managers 3.15pm 11.00amQuestions and discussion Chair, Royal College of GPs Shirley Cramer CBE Please see page 2 for more details 1.00pm Lunch, exhibition and networking 3.35pm Keynote address Robert Varnam, Head of General Practice Development, NHS England 3.55pm Panel session- how can GP practices work more innovatively to improve productivity? Dr Laura Edwards, GP, and Medical Director, Wessex LMCs Dr Caroline Hillyer, GP, and Primary Care Adviser, Faculty of Medical Leadership and Management Sheinaz Stansfield, Practice Manager, Oxford Terrace Medical Group Dr Ali Parsa, Founder, Babylon 4.30pm Closing comments and close of conference Pressure points: how can we support primary care to cope with growing demand? Tuesday 24 November 2015 Upcoming events Enabling allied health professionals to lead and shape new models of care Tuesday 8 December 2015 Encouraging staff wellbeing in health and care Thursday 14 January 2016 Integrating care throughout the patient’s surgical journey Tuesday 9 February 2016 Commissioning person-centred care for vulnerable groups: what role does pharmacy play? Wednesday 24 February 2016 Joining up physical and mental health care Tuesday 8 March 2016 Delivering integrated care for older people with frailty Tuesday 15 March 2016 Breakout A: Using data and technology to improve ways of working Breakout C: Working in new ways 11.45am/ Welcome and introduction 2.00pm Matthew Honeyman, Research Assistant, Policy, The King’s Fund 11.45am/ Welcome and introduction 2.00pm Sheinaz Stansfield, Practice Manager, Oxford Terrace Medical Group 11.50am/ Using data on populations to support primary care 2.05pm Paul Molyneux, Chief Analyst, MedeAnalytics 11.50am/ Working with others to use social prescribing in 2.05pm primary care 12.10pm/ How taking a patient history online overcomes the GP 2.25pm workload crisis Dr Michael Dixon, Chair, NHS Alliance Chris Hanney, Training Partner, GP Access Ltd 12.10pm/ How primary care psychotherapy consultation services 2.25pm can support GPs 12.30pm/ Discussion session 2.45pm • How can you implement telephone and online consultations in your practice? Tim Kent, Primary Care Service Lead,Tavistock and Portman NHS Foundation Trust Dr Julian Stern, Consultant Psychiatrist in Psychotherapy, Tavistock and Portman NHS Foundation Trust • What other potential ways can you use data and technology to make your practice more productive? Breakout B: Supporting staff to work differently 11.45am/ Welcome and introduction 2.00pm Preety Das, GP Registrar, Imperial College Healthcare NHS Trust and The King’s Fund 11.50am/ Recruiting for general practice: attracting staff 2.05pm Dr John Howarth, GP and Director of Service Improvement, Cumbria Partnership Foundation Trust 12.10pm/ How pharmacists can help take the pressure off GPs and 2.25pm improve patient care Ravi Sharma, Senior Primary Care Pharmacist and Quality Assurance Lead, DMC Healthcare Interested in sponsoring or exhibiting at our events? Contact Michael Spencer on m.spencer@kingsfund.org.uk or call 020 7307 2482. 12.30pm/ Discussion session 2.45pm • How can we change the staff makeup of a practice to change the way we deliver services? • How can GP practices attract staff and develop varied professional development options? 12.30pm/ Discussion session 2.45pm • How can community services use the GP practice as a hub and help take the pressure off clinical staff? • Can social prescribing alleviate the pressures from clinical staff in the GP practice? • How can other services help support GPs to manage the work rather than adding to the demand? • How does a psychotherapeutic consultation approach fit in the gaps between formal training, Balint type group experience and support clinicians?