UIA-AIJA New York, February 15-16, 2013 An Update on CSR Challenges for Fashion Brand-Owners Bruce Landay New York, 1911 Triangle Shirtwaist Fire -- 146 Dead 2 Dhaka, 2012 Tazreen Fashion Fire -- 120+ Dead (Hasan Raza/AP Photo) 3 Who Is Responsible? Delwar Hussein, the Owner? • Tazreen Fashions Ltd. (subsidiary of the Tuba Group) built its factory in 2009, apparently without regard to existing Bangladeshi safety codes • Textile warehouse located below production spaces • Blocked emergency exits; no fire escapes or sprinklers • Allegations that factory managers ordered workers to ignore fire alarm • Possible proximate cause: a short circuit The Bangladeshi Authorities? • Lax or corrupt enforcement 4 Who Is Responsible? (cont.) The Buyers, like Wal-Mart and Li & Fung? • Widespread safety problems, public corruption and private compliance fraud in Bangladesh have long been known • Audits not effective (Wal-Mart gave Tazreen a medium-risk, but passing, grade in a factory audit as late as July 2011) • Big buyers like Li & Fung and Wal-Mart continued to order from Tazreen in 2012 5 Who Is Responsible? (cont.) Consumers? • As consumers, we are not unaware of the problems in production of apparel in certain developing countries. 6 Who Is Responsible? (cont.) Everyone: • Hussein had 20 years’ experience in the industry when he built his firetrap • Hussein, local authorities, foreign buyers and their audit teams all knew that Bangladesh had a history of textile factory fires : at least 9 fires killing 293 workers between 2000 and 2006 (see, Clothesource Comments Blog, Dec. 6, 2012, by Clothesource Ltd. http://clothesource.blogspot.com/2012/12/why-blaming-buyerskills-garment-workers.html) • Bangladesh is not unique. Only two months before the Tazreen fire, September 12, 2012, nearly 300 workers were killed in the Ali Enterprises factory in Karachi, Pakistan. As was the case in similar tragedies, emergency exits were locked or obstructed. In August, the Ali Enterprises factory had been given SA8000 certification by Social Accountability International. 7 CSR “Corporate Social Responsibility” represents the enterprise’s effort to do business in a more socially, environmentally and ethically responsible manner. 8 Ancient History (early ’90s) • Outsourcing of production leads to awareness of sweatshop conditions. • Pressure from consumers, unionists, human rights activists, but also from employees of brand-owners. • Brand owners begin to adopt written standards for their third-party suppliers (e.g., “codes of conduct”, “terms of engagement”). • No serious enforcement or audit apparatus in place and uncertainty as to how to accomplish. • Little or no cooperation among brand owners or sharing of information. • For third-party manufacturers who produce for multiple brand-owners, a multiplicity of standards and procedures. 9 The Middle Ages (now) • Written policies now de rigeur, often supported by detailed guidance manuals. • Greater investment by brand-owners in CSR infrastructure, including in-house compliance/audit teams and factory liaisons. • Audits are still the most common enforcement tool. But consensus is growing that a more holistic approach is required. • Greater transparency. Brand-owners publish policies and guidance materials, and often their list of producers, on line. • Early movement toward inter-brand collaboration and standardization to ease compliance costs for producers. 10 Proliferation of Organizations (a non-exhaustive list) • • • • • • • • • Social Accountability International (SAI) – Publishes standards (SA 8000) and offers certification program for producers Business for Social Responsibility (BSR) – Apparel industry group whose goals include adoption of standard CSR guidelines Fair Labor Association (FLA) – Member companies commit to ten obligations, including adoption of policies meeting or exceeding standards in FLA Workplace Code of Conduct Fair Factories Clearinghouse (FFC) – Promotes collaboration among suppliers and purchasers Worldwide Responsible Accredited Production (WRAP) – Offers certification for producers under WRAP Principles Workers’ Rights Consortium – Monitoring through university affiliates Ethical Trading Initiative (ETI) – Member companies must adopt the ETI Base Code UN Global Compact Clean Clothes Campaign – Alliance of European labor organizations and NGOs 11 Foundation Documents • Universal Declaration of Human Rights (1948) • ILO Declaration on Fundamental Principles and Rights at Work (1998) • UN Global Compact – The Ten Principles (2000) 12 Universal Declaration of Human Rights Article 23. (1) Everyone has the right to work, to free choice of employment, to just and favourable conditions of work and to protection against unemployment. (2) Everyone, without any discrimination, has the right to equal pay for equal work. (3) Everyone who works has the right to just and favourable remuneration ensuring for himself and his family an existence worthy of human dignity, and supplemented, if necessary, by other means of social protection. (4) Everyone has the right to form and to join trade unions for the protection of his interests. Article 24. Everyone has the right to rest and leisure, including reasonable limitation of working hours and periodic holidays with pay. Article 25. (1) Everyone has the right to a standard of living adequate for the health and well-being of himself and of his family, including food, clothing, housing and medical care and necessary social services, and the right to security in the event of unemployment, sickness, disability, widowhood, old age or other lack of livelihood in circumstances beyond his control. (2) Motherhood and childhood are entitled to special care and assistance. All children, whether born in or out of wedlock, shall enjoy the same social protection. 13 ILO Declaration [A]ll Members, even if they have not ratified the Conventions in question, have an obligation arising from the very fact of membership in the Organization to respect, to promote and to realize, in good faith and in accordance with the [ILO] Constitution, the principles concerning the fundamental rights which are the subject of those Conventions, namely: (a) freedom of association and the effective recognition of the right to collective bargaining; (b) the elimination of all forms of forced or compulsory labour; (c) the effective abolition of child labour; and (d) the elimination of discrimination in respect of employment and occupation. 14 UN Global Compact The Ten Principles The UN Global Compact's ten principles in the areas of human rights, labour, the environment and anti-corruption enjoy universal consensus and are derived from: • The Universal Declaration of Human Rights • The International Labour Organization's Declaration on Fundamental Principles and Rights at Work • The Rio Declaration on Environment and Development • The United Nations Convention Against Corruption The UN Global Compact asks companies to embrace, support and enact, within their sphere of influence, a set of core values in the areas of human rights, labour standards, the environment and anti-corruption: Human Rights Principle 1: Businesses should support and respect the protection of internationally proclaimed human rights; and Principle 2: make sure that they are not complicit in human rights abuses. Labour Principle 3: Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining; Principle 4: the elimination of all forms of forced and compulsory labour; Principle 5: the effective abolition of child labour; and Principle 6: the elimination of discrimination in respect of employment and occupation. Environment Principle 7: Businesses should support a precautionary approach to environmental challenges; Principle 8: undertake initiatives to promote greater environmental responsibility; and Principle 9: encourage the development and diffusion of environmentally friendly technologies. Anti-Corruption Principle 10: Businesses should work against corruption in all its forms, including extortion and bribery. 15 A Typical Brand-Owner’s (Nike’s) Code of Conduct “Our Code of Conduct binds our contract factories to the following specific minimum standards. . . : “EMPLOYMENT is VOLUNTARY The contractor does not use forced labor, including prison labor, indentured labor, bonded labor or other forms of forced labor. The contractor is responsible for employment eligibility fees of foreign workers, including recruitment fees.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 16 Code of Conduct (cont.) “EMPLOYEES are AGE 16 or OLDER Contractor’s employees are at least age 16 or over the age for completion of compulsory education or country legal working age, whichever is higher. Employees under 18 are not employed in hazardous conditions.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 17 Code of Conduct (cont.) “CONTRACTOR does NOT DISCRIMINATE Contractor’s employees are not subject to discrimination in employment, including hiring, compensation, promotion or discipline, on the basis of gender, race, religion, age, disability, sexual orientation, pregnancy, marital status, nationality, political opinion, trade union affiliation, social or ethnic origin or any other status protected by country law.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 18 Code of Conduct (cont.) “FREEDOM of ASSOCIATION and COLLECTIVE BARGAINING are RESPECTED To the extent permitted by the laws of the manufacturing country, the contractor respects the right of its employees to freedom of association and collective bargaining. This includes the right to form and join trade unions and other worker organizations of their own choosing without harassment, interference or retaliation.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 19 Code of Conduct (cont.) “COMPENSATION is TIMELY PAID Contractor’s employees are timely paid at least the minimum wage required by country law and provided legally mandated benefits, including holidays and leaves, and statutory severance when employment ends. There are no disciplinary deductions from pay.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 20 Code of Conduct (cont.) “HARASSMENT and ABUSE are NOT TOLERATED Contractor’s employees are treated with respect and dignity. Employees are not subject to physical, sexual, psychological or verbal harassment or abuse.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 21 Code of Conduct (cont.) “WORKING HOURS are NOT EXCESSIVE Contractor’s employees do not work in excess of 60 hours per week, or the regular and overtime hours allowed by the laws of the manufacturing country, whichever is less. Any overtime hours are consensual and compensated at a premium rate. Employees are allowed at least 24 consecutive hours rest in every seven-day period.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 22 Code of Conduct (cont.) “REGULAR EMPLOYMENT is PROVIDED Work is performed on the basis of a recognized employment relationship established through country law and practice. The contractor does not use any form of home working arrangement for the production of Nike-branded or affiliate product.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 23 Code of Conduct (cont.) “The WORKPLACE is HEALTHY and SAFE The contractor provides a safe, hygienic and healthy workplace setting and takes necessary steps to prevent accidents and injury arising out of, linked with or occurring in the course of work or as a result of the operation of contractor’s facilities. The contractor has systems to detect, avoid and respond to potential risks to the safety and health of all employees.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 24 Code of Conduct (cont.) “ENVIRONMENTAL IMPACT is MINIMIZED The contractor protects human health and the environment by meeting applicable regulatory requirements including air emissions, solid/hazardous waste and water discharge. The contractor adopts reasonable measures to mitigate negative operational impacts on the environmental and strives to continuously improve environmental performance.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 25 Code of Conduct (cont.) “The CODE is FULLY IMPLEMENTED As a condition of doing business with Nike, the contractor shall implement and integrate this Code and accompanying Code Leadership Standards and applicable laws into its business and submit to verification and monitoring. The contractor shall post this Code, in the language(s) of its employees, in all major workspaces, train employees on their rights and obligations as defined by this Code and applicable country law; and ensure the compliance of any sub-contractors producing Nike branded or affiliate products.” http://www.nikebiz.com/responsibility/documents/Nike_Code_of_Conduct.pdf 26 What Some Brand-Owners Are Doing Company CSR Policy Availabl e OnLine BSR Timberlan d Nike Adidas/ Reebok Puma FLA FFC ETI UN Global Compact American Apparel (does not outsource) Levi Strauss 27 Continuing Challenges • “Audit fatigue” • Auditor effectiveness (overcoming deception and worker intimidation) • Harmonization of standards among brand-owners • Passing the audit vs. fulfillment of policy goals • Need for holistic approach including guidance and support between audits • Local business and social culture 28 Are Codes of Conduct Effective? “The number of organizations becoming certified under SA8000 and similar codes continues to rise, as additional codes governing working conditions continue to emerge. At the same time, a fierce debate is raging about whether these codes represent substantive efforts to improve working conditions or merely symbolic efforts that allow organizations to score marketing points and counteract stakeholder pressure by merely filing some paperwork. . . . Until more rigorous evaluations are conducted, these debates will continue unresolved. . . . This could help identify which particular codes are best able to distinguish those organizations with superior working conditions. Just as important, such evaluations might shed light on which elements of the codes are most effective and which types of monitoring systems represent best practices, and which areas are most in need of improvement.” Evaluating the Impact of SA 8000 Certification, M. Hiscox, C. Schwartz and M. Toffel, from Social Accountability 8000: The First Decade – Implementation, Influence and Impact, D. Leipziger, ed., Greenleaf Publishing 2009. 29 What’s In It for the Brand-Owner? “[A]voiding scandals is one thing: expecting commercial rewards is another. . . . [B]usinesses need to be very clear about what they're aiming for with ethical programmes. . . . The crucial point about the ethics argument is understanding what customers, staff and the wider world want from a clothes brand. None will reward a business that overperforms their expectations: but . . . some businesses can get ruined if they underperform what even a small minority thinks it's got the right to demand.” Clothesource Comments Blog, Dec. 19, 2009 http://www.clothesource.net/go/news/the-twelve-probable-lawsof-apparel-sourcing-8-ethical-sourcing-has-to-be-properlyunderstood 30 The Triangle Shirtwaist Factory occupied the top 3 Floors of The Brown Building, 23-29 Washington Place, between Greene Street and Washington Square East in Greenwich Village (photo: Wikipedia, posted by “Beyond My Ken”) 31 Contact Boston Office Landay Leblang Stern 85 Devonshire Street (Suite 1000) Boston, MA 02109 USA Telephone: (+1) 617-742-1500 Fax: (+1) 617-742-9130 Email: info@LLSlex.com New York Office Landay Leblang Stern 445 Park Avenue New York, NY 10022 USA Telephone: (+1) 212-758-6900 Fax: (+1) 212-758-6950 Email: info@LLSlex.com Copyright © 2013 Landay Leblang Stern. All rights reserved