Advanced Internet Research Techniques How to Discover Online Information Faster, Smarter and More Efficiently on Any Subject Legal Disclaimer This handout and presentation are for general guidance on matters of interest only. While every attempt has been made to ensure that the information provided has been obtained from reliable sources, the presenter and sponsors are not responsible for any errors or omissions, or for the results obtained from the use of this information. All information in this handout and presentation is provided "as is", with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. The handout is distributed with the understanding that the contributing author and editor, and the publisher, are not rendering consulting, legal, accounting, or other professional services in this publication. If advice or other expert assistance is required, the services of a competent professional should be sought. Due to the fluid nature of the Internet, website addresses and other related information may change without notice. 2 When you search the Internet, do you type a word or two into Google.com and hope for the best? Do you search only in one language (typically English or French)? Do you search only by typing on desktop (as opposed to by voice, images and bar codes on cell phone)? If you answered yes to one or more questions, you are … Google Zombie You’re … Google Zombie • Tapping only tiny fraction of Google. • Missing 99% of Internet. • Underperforming and underachieving online. Seminar Objectives – Instantly and exponentially improve your online search power … at zero cost. – Cut online frustrations and save time. – Communicate online in 50+ languages. – Leverage Google not just as search tool but as “backup brain” and robot advisor. – Transform yourself from Google Zombie to “Google Hero” – and be more productive, efficient and confident on web. Agenda – Why Care About Web Search? – Google is Great … But Not Perfect – Google Power-Search Tools – Searching on the Fly – Hidden Google Treasures – Google Yoga – Google is Not Enough – Key Takeaways All tools in this presentation are … – Please note: I don’t work for Google. – I’m an independent, impartial, objective management consultant. – “I don’t take sides, I take notes.” Why Care? Why Care? – Google and search engines the most important channel to inform decision-making. – Half of knowledge worker’s time wasted. – “Search rage” epidemic. – Instant information and gratification the norm. – Rising expectation to be plugged in at all times. – Human intellect shifting from retaining knowledge to discovering knowledge. – Mobile discovery is not the future -- it’s NOW! • People online all day, everyday using web for practically every decision yet no receive no online search training.. • Exploding information. • Rising spam and “noise.” • Search options growing and changing. • Unsuccessfully searching. • Recreating content that already exists. • Converting formats. Google is Great … But Not Perfect Google is Great …But Not Perfect I absolutely LOVE Google, but did you know … – Limited coverage -- Google indexes 1-5% of online information … at most. That means Google misses 95-99% of web. – Google results list what’s most popular – not most credible or important. – Google results not always accurate. – SEO experts routinely “game” Google. – All your searches recorded and may be used against you by law enforcement. Google PowerSearch Tools Chrome Browser ➤ http://www.google.com/chrome/ • Google Chrome browser. • Fast start-up, loading and search. • Streamlined, clean and simple design. • Individual tabs work separately, and if one crashes, the other tabs aren't affected. Chrome Browser ➤ http://www.google.com/chrome/ • Only browser with desktop voice search (so far). RSS Extension ➤ http://bit.ly/googlechromerss • Auto-detects RSS feeds on the page you’re reading . • If available, displays RSS icon in address bar. • Click on RSS icon to preview feed content and subscribe. Google Accounts ➤ https://www.google.com/accounts/ / • Sign-in system that gives you access to Google products. • View and manage data associated with each product. • Control personal privacy settings. • Multiple sign-in feature allows you to use multiple Google accounts simultaneously. Google Profiles ➤ http://www.google.com/profiles / • Personal profile which lists your background, occupation, employment, education, places lived, relationships and photos. • Share as little or as much as you want. • Key to managing your Google “footprint” and what others see when they Google you. • Link to Facebook, Twitter, LinkedIn and YouTube accounts, blogs, and custom links. Google Dashboard ➤ http://www.google.com/dashboard • Offers transparency and control over Google products. • Summarizes data associated with each product you use when signed in to your account • Provides links to control your personal settings. iGoogle ➤ http://www.google.com/igoogle • Customizable Internet start-page and personal web portal. • Hundreds of gadgets link to activities and information from all across the web. Google Instant ➤ http://www.google.com/ • Search results as you type. • Predictive discovery – Google is reading your mind (or trying to). • Shows you what others search for most often for that term. Google Search Features ➤ http://www.google.com/help/features.html Google Sidebar ➤ http://www.google.com/ • Hiding in plain sight. • Door to 10x more information. • “Slice and dice” search results by different content categories (images, videos, news, shopping, blogs, time) and more. Google Country Engines ➤ http://www.google.com/language_tools • 180+ country search engines • Each has different “flavour” -- unique algorithm and different geographic focus. Google.com vs. Google.ca • Each country search engine produces completely different results for same keywords. Google Language Tools ➤ http://www.google.com/language_tools • Finds results in 50+ languages which are automatically translated. • Translates text you write (and “reads” it out loud). • Translates web pages. • Links to Google country search engines. The best searchers don’t search – they get the information to come to them. Google Alerts ➤ http://www.google.com/alerts http://translate.google.com/translate_tools • Automated continuousmonitoring search robot. • Scans web 24/7 on topics you choose and alerts when new results appear. • Tracks “unknown unknowns” in your business landscape. • Only looks forward at new information. (doesn’t look in past). • Leverage for reputation management, lead generation, client tracking, competition monitoring. Google Reader ➤ http://www.google.com/reader http://translate.google.com/translate_tools • Web research dashboard and RSS feed reader. • Aggregates latest updates from sites you choose in one place. • Automatically translates updates from other languages into your native language. • Leverage to track news, websites, blogs, Facebook fan pages, Twitter, YouTube, Craigslist and more. Searching On the Fly Google Mobile ➤ http://www.google.com/mobile/ • Enables you to search from your portable device. • Search using voice. • Location-based searching. • Search results ranked differently and factor in location to a much high degree than “regular” Google search results (many prefer Google mobile results to regular results). • Mobile searches spike during lunch, evenings, and weekends -- when users are away from their PCs. Google Goggles ➤ http://www.google.com/mobile/goggles/ • Uses pictures from your cell phone to search web. • Search landmarks, book covers, artwork, logos. • Translate text from a foreign language. • “Read” menus and signs written in another language. Google Maps for Mobile ➤ http://www.google.com/mobile/maps/ Google Shopper ➤ http://www.google.com/mobile/shopper/ Google Places ➤ http://www.google.com/mobile/places/ Google MyTracks ➤ http://mytracks.appspot.com/ Google Translate App for iPhone/Android ➤ http://bit.ly/googletranslateappforphones http://translate.google.com/translate_tools • Translate written words and phrases between more than 50 languages on your mobile device. • Accepts voice input for 15 languages. • Listen to languages spoken out loud in one of 23 different languages. • Communicate and converse with others in real-time in their own language (without knowing how to speak it). Google Open Spot ➤ http://openspot.googlelabs.com/ Google Hidden Treasures WDYL ➤ http://www.wdyl.com/ • What Do You Love • Demonstrates how different Google products can show you different things about any particular search query. Google Insights for Search ➤ http://www.google.com/insights/search/ http://translate.google.com/translate_tools • Compares search volume patterns across specific regions, categories, time frames and properties. • Tracks what people are thinking and their intentions. • Updated daily. Global Market Finder ➤ http://translate.google.com/globalmarketfinder/ http://translate.google.com/translate_tools • Identify potential customers around the world. • See where customers are searching for your product or service. • Identify local monthly searches for your products. • View “heat map” of leading markets. • Translates keywords into the language of international customers. Google Secure Search ➤ https://encrypted.google.com/ Google Images ➤ http://images.google.com/ Google Panaramio ➤ http://www.panoramio.com/ Google Maps ➤ http://maps.google.com/ Google Earth ➤ http://www.google.com/earth Who’s Using Google Earth Task City building inspectors Spot building code violations Accountants Audit infrastructure conditions and improvements Landscapers Check condition of lawns and gardens Trades and roofers Inspect state of roofs, driveways, windows Security companies Review security Google Hotel Finder ➤ http://www.google.com/hotelfinder/ Google Street View ➤ http://maps.google.ca/help/maps/streetview/ Google Art Project ➤ http://www.googleartproject.com/ Google Offers ➤ http://www.google.com/offers Google News ➤ http://news.google.com/ Google News Editions ➤ http://news.google.com/ Google Fast Flip ➤ http://fastflip.googlelabs.com/ Google Product Search ➤ http://www.google.com/prdhp Boutiques ➤ http://blink.boutiques.com/ Google Books ➤ http://books.google.com/ Google eBooks ➤ http://books.google.com/ebooks Google Blog Search ➤ http://www.google.com/blogsearch Google Scholar ➤ http://scholar.google.com/ Google Finance ➤ http://www.google.com/finance Google Desktop ➤ http://desktop.google.com/ YouTube ➤ http://www.youtube.com Google + ➤ https://plus.google.com/ / • Google’s new social network. • Combines best elements of Facebook and Twitter. • Group contacts into “Circles.” • “Hangouts” offer realtime video chat for up to 10 friends. • “Streams” show updates from contacts in Circles. • “Sparks” is online discovery tool. • “+1” button allows you to recommend items. Google Blog Directory ➤ http://www.google.com/intl/en/press/blog-directory.html Google Twitter Directory ➤ http://www.google.com/intl/en/press/twitter-directory.html Google YouTube Channel ➤ http://www.youtube.com/user/Google Google on Facebook ➤ http://www.facebook.com/Google Google New ➤ http://www.google.com/newproducts/ Google Yoga Google Advanced Search ➤ http://www.google.com/advanced_search Google Phrase Searching ➤ “” • Use double quotes to search for a specific phrase. • Instantly improves relevancy of results. Google Filetype Searching ➤ filetype:pdf filetype:doc filetype:xls filetype:ppt • Use filetype: to search for specific types of digital files. • Allows you to zero in on specific content types. Google Domain Searching ➤ site:com site:gc.ca site:www.cra-arc.gc.ca • Use site: to restrict search to a specific domain, subdomain or even individual website. • Uncovers “buried” information you would never otherwise find. Google Web History ➤ http://www.google.com/history • Searchable archive of your past Google search queries and results. • “Instant replay” system allows you to gain new insight into your search performance. • Audit search properties and keywords used and determine which were most effective (or not). Google is Not Enough TradePub ➤ http://www.tradepub.com/ SmartBrief ➤ http://www.smartbrief.com/ NYPL Express ➤ http://www.nypl.org/ask-nypl/research-questions-reproductions Ask Sunday ➤ http://www.asksunday.com/ Bing ➤ http://www.bing.com/ Search Systems ➤ http://publicrecords.searchsystems.net/ eLance ➤ http://www.elance.com/ Date Check ➤ http://www.intelius.com/mobile SlideShare ➤ http://www.slideshare.net/ Craigslist ➤ http://www.craigslist.org/ CA Research Plus ➤ www.caresearchplus.com Key Takeaways Hero Google Zombie Google Type a word or two into Google and hope for the best (ad hoc information chasing) Get information to come to you 24/7: Google Alerts, Reader, TradePub, Smartbrief Search only using text on desktop Search using text, voice, images, bar codes: Google Mobile, Goggles, Shopper, Places Search web only in native language Search in 50+ languages: Google Translate Stuck in “Google.com only” rut and barely scratch surface of Google Leverage entire Google search eco-system: Google Maps, Images, Product, Finance + Use elementary search strings Search by phrase, filetype, domain Look at world w/ “Google coloured glasses” Look beyond Google: Bing, SearchSystems Your Challenge – Take your web research to next level. – Leverage tools to be more efficient and productive in your online discovery. – Gather more & better info in less time. – Use Google as your backup brain. Advanced Internet Research Techniques Like this presentation? – In-person and webinar versions available. – Lunch & learn, half-day, full-day options. – Contact Garrett Wasny, MA, CMC, CITP E-mail: gw@garrettwasny.com Tel: 778.898.9059 Web: http://www.garrettwasny.com Recap – Why Care About Web Search? – Google is Great … But Not Perfect – Google Power-Search Tools – Searching on the Fly – Hidden Google Treasures – Google Yoga – Google is Not Enough – Key Takeaways Final Words One trend is clear – a growing cult-like faith in information. A belief that if we hook up to the Internet, we'll be smart. Full of facts. Brilliant with information. As we hear these promises, we must balance faith in technology with faith in ourselves. Wisdom and insight often come not from compiling facts, but from simple quiet reflection. What we hold most valuable -- vision, leadership, integrity, morals -- can be found only within us. While embracing the future, we can -- we must -- remain loyal to our unchanging humanity. Ultimately, opening our hearts and following our dreams are truly our best advanced Internet research strategies National Geographic