CMA – OPERATION MANAGEMEN T – SYLLABUS 2012 PROBLEMS Choice of Locations? Location Merits Load-Distance Analysis Choice of Machines? LDR, BEA, CVP Capacity Gap & Requirement Choice of Process? Choice of Methods? Choice of Wage? Time Rate Vs. Piece Rate Choice of Incentive? Individual Vs. Group Choice of Inventory Levels? Optimization in Economics Deterministic Model EOQ/EBQ/ERL/ROL/ROQ/Safety Stock TC, TR, TP, MC,MR,MP Elasticity of Demand, Price Maxima & Minima Work Measurement Study Stop Watch [Fly back, Non-Fly back] Work Sampling BT, ST Work Sampling Size Observation time Forecasting Method Forecast Error MAD, Bias, TS Smoothing Methods MA, WMA, Exponential Smoothing Time Series Curve Fitting Correlation Analysis Decomposition Method Least Square Method Seasonal Indices Casual Method Regression & Correlation Karl Pearson, Rank Coefficient of Correlation & Determination Regression Analysis Linear, Par abolic Regression Lines Job Sequencing -Single Facility Shop Sequencing Priority Rules SPT, LPT, LS, FSFS,EDD,LS Johnsons’ Algorithm 2 x n, m x 2, Productivity Improvement Bottleneck center System – Capacity & Eff. Rated & Peak Capacity LOB ACT,DCT, TWS, AWS LE, BD, Utilization %, Productivity Measures Idle cost? Delay cost? MTBF BM vs. PM AMC/ASC Replacement due? Individual vs. Group LPP Transportation Problems Formulate LPP Solution Simplex & Graphical Basic Solution NWCR, LCM, VAM Optimal Solution MODI, Stepping Stone Assignment HAM Simulation Monte-Carlo Game Theory Maximin-Minim ax Principle Queuing Theory Deterministic Model M/M/1, M/M/S Probabilistic Model Sensitivity & Cost Analysis Deterministic Model CPM Probabilistic Model PERT Diagram AOA, AON, Time-Phased Floats determinations TF, FF, IF Network Analysis Simulate the System/Process THEORY Operation Mgt . Product/Goods Design approaches Service Design Process Design & Decisions New Product Development Phases Product Life Cycle Regulated Industries Sugar , Alcohol, Pharma, Petroleum, Telecom, Electricity, Process Performance Metrics Production Mgt. Production Planning Process Planning Capacity Requirement Planning [CRP] Material Requirement Planning [MRP] Enterprise Resource Planning [ERP] Inventory Planning Human Resource Planning [HRP] Project Planning Maintenance Planning Quality Planning Project Management Elements Project Life Cycle Phases Selection CBA, Sensitivity, Risk, NPV, ROI, BEA Execution WBS, OBS,PEP, Responsibility Matrix Scheduling & Coordinating LOB, PERT, GERT, CPM, PLC, LCS, RPSM Monitoring & Progressing Update, Review & Report Cost & Productivity Control Budgeting, VE, Project Management System Project Structure PBS, WBS, OBS TQM Quality Circle Operation, Techniques Evolution of Quality Philosophy of Modern Gurus Deming, Juran, Crosby, Concepts & Principles PDCA Bench Marking Process/Steps TQC QMS: ISO 9000 Essence QFD Approach TPM Concept Productivity Improvement Tech. Quality Improvement 6 Sigma- DMAIC Reliability Improvement Models of Productivity Measurement Modern Approaches KAIZEN JIT – Lean System Technology in Production Technology in Economic de cision Economics of Maintenance Queuing Applications in Maintenance Production Tech ISO Quant Diagr ams Cost minimization Production functions Cost minimization