Department of Business and Technology BSMT 350: Business Communications Department of Business Management Syllabus I Basic Information Additional Information: Steve A Varela, born in Chicago, IL speaks English, Portuguese and basic Spanish. He has conducted business in 20+ countries and has lived and worked in the US, Chile, Mexico, Brazil, China and Taiwan within the technology, telecommunications and agricultural sectors. 3 Credit Hours Fall 2014 II Faculty Contact Information www.ipartnersllp.com/svarela.htm Name: Steve A. Varela Office: Faculty office: 523 Office Hrs.: Monday 9:30-10:15AM, 12:30-1:45PM Tuesday 10:30-13:45 Thursday 15:30 - 17:00 or by apt. Phone: (219) 473-4355 Email: svarela@ccsj.edu III Prerequisites: 1. Sophomore standing This undergraduate level course anticipates students have a basic fluency of written and spoken English in addition to one year of college coursework. Course Description Welcome to Business Communications! Course Expectations: This course introduces us to some basic communication principles with a This class is demanding in terms of outside-of-class time. Students are expected to collaborate after course focus on the individual and how we interact with others inside and hours while developing several Group Assignments. outside our organizations. As an active learning course, this class will Expect to spend 2 hours in out-of-class preparation for explore both theoretical principles and strategies that support effective each in-class hour. My goal is for every single student communication strategies as well as highlight some interesting to see a noticeable improvement in your understanding approaches that modern firms incorporate to get their message across of the human side (behavioral factors) of business. I as effectively as possible. expect you to work very hard on your own, and as teammates to accomplish this goal. 9/17/2014 BSMT 350 Syllabus 1 of 8 Department of Business and Technology We will seek to understand communication processes in both written and oral contexts along with their corresponding ethical, cultural and technological influences. Topics include communication foundation, theory, the writing process, business correspondence, report writing, proposals and presentations, and oral communication skills. Finally, students will be exposed to an extensive review of key grammar and usage issues. Prerequisite: Sophomore standing. Plagiarism will not be tolerated. When you put your name on any assignment it is expected that the entire assignment is your own original work. If you use the work of others, you must provide complete citations in APA Style. Cheating or sharing answers on exams or other individual assignments will result in all students involved receiving an “F” for the assignment on the first offense. Repeat offenders will be expulsed from the remainder of the course and receive a final grade of “F”. IV TEXT & Supplemental Reading Required Text: Business Communication Process & Product, 8th edition, 2015, Guffey & Lowey, published by Cengage Learning. ISBN:978-1-28509406-0 V Learning Methods Class lecture, video presentation, writexperience™ adaptive language assignment engine, and group presentations. VII Evaluation Criteria Graded assignments are similarly weighted such that the likelihood of falling behind is limited and a very low score from one assignment will not jeopardize the student’s ability to successfully pass this course. Quiz 1 (Ch 1-4): Quiz 2 (Ch 5-8): Quiz 3 (Ch 9-12): Group Project: Participation: Assessments & Assignments: 9/17/2014 15% 15% 15% 20% 10% Quizzes generally last one hour in length and can be multiple choice or essay. Group projects measure both individual and team contributions Meaningful contributions to the class discussion or the introduction of new material is considered valuable participation 25% BSMT 350 Syllabus 2 of 8 Department of Business and Technology BSMT 350 - Business Communications Week Session Information Assignments / Comments Week 1: Session 1: Note: all assignments are due prior to the start of the next chapter's class meeting. (September 2-7) Course Introduction, Methodology, Syllabus, Instructor, Course Technology Read chapters prior to arriving in class and complete the following on BB or in groups in class: Welcome! Student work group establishment (5 persons Critical Thinking #1 or #4 (always post on BB maximum), Open Seating, Cengage Writ prior to Session 1) experience accounts ™, Setting the Stage Ch. 1. Business Communication in a Digital Age Items: Always add to Critical Thinking post on BB Prior to start of Session 2 for each chapter. Session 2: Item 1.7 p. 34 Ch. 1. Business Communication in a Digital Age (continued) Week 2: (September 8-13) Session 1: Chapter 2: Professionalism & An Intro to Organizational Behavior CT #1 or #3 Item 2.2 p. 72 Item 2.5 p. 72 Setting the Stage Session 2: Chapter 2: Continued Week 3: Session 1: Chapter 3: Intercultural Communication (September 14-20) CT #1 or #4 Item 3.5, p.110 Item 3.6, P 110 Setting the Stage Session 2: Chapter 3: Continued Week 4: Session 1: Chapter 4: Planning Business Messages (September 21-27) The Writing Process Session 2: Chapter 4: Continued 9/17/2014 Item 1.8 p. 34 BSMT 350 Syllabus CT # 3 or #5 Item 4.2, p. 146 Item 4.9, p. 147 3 of 8 Department of Business and Technology Week 5: (Sept 28-Oct 4) Session 1: Chapter 1-4: Review & Workshop Instructor review of major objectives, test review & student group exchanges The Writing Process Session 2: Exam 1: Chapters 1-4 BB Test in Computer Lab Week 6: (October 5-11) Session 1: Chapter 5: Organizing and Drafting Business Messages CT # 1, or #2 and #5 Item 5.8, p. 172 Item 5.14, p. 173 The Writing Process Session 2: Chapter 5: Continued Week 7: Session 1: Chapter 6: Job Revising Business Messages (October 12-18) The Writing Process CT # 3 or #5 Item 6.4, p. 198 Item 6.12, p. 200 Session 2: Chapter 6: Continued Week 8: (October 19-25) Session 1: Chapter 7: Short Workplace Messages and Digital Media Item 7.4, p. 235 Item 7.12, p. 237 Workplace Communication Chat: Start or contribute to topics 1, 3 or 5 on BB p, 240. Session 2: Chapter 8: Continued Week 9: (October 26-Nov 1) Workplace Communication Session 1: Chapter 8: Positive Messages CT# 1 or #4 Item 8.13 Group Project Discuss and answer questions related to the group project Session 2: Chapter 8: Continued Week 10: (Nov 2 - Nov 8) Session 1: Chapter 10: Sales and Persuasive Messages Item 10.1, p. 359 or Session 2: 9/17/2014 BSMT 350 Syllabus 4 of 8 Department of Business and Technology Week 11: (November 9-15) Chapter 10: Continued Item 10.8, p. 362. Session 1: Chapter 9: Negative Messages Item 9.23, p. 322 or Item 9.29, p. 323. Group Project Due: Submit brief written plan in class. Session 2: Chapter 9: Continued Week 12: (November 16-22) Session 1: Chapter 13: Proposals, Business Plans, and Formal Reports Item 13.1, p. 494 or Item 13.10, p. 496 Session 2: Chapter 13: Continued Week 13: (November 23-29) Session 1: Chapter 14: Business Presentations Item 14.2, p. 536 or Item 14.12, p. 538 Session 2: Chapter 14: Continued GroupProject Submit Executive Summary Written Report Week 14: Session 1: (Nov 30-Dec 6) Chapter 15: Employment Communication Week 15: (December 7-13) Week 16: (December 14-20) (December 21-27) 9/17/2014 CT # 3, or #5 Prepare/Update Personal Resume based on course material: Due next class Session 2: Chapter 15: TBD Session 1: Course Review and Attainment-To-Date Session 2: Class Presentations Group Project Deliver Group Presentations Grades evaluated, calculated & reported. Group Project Deliver Group Presentations Happy Holidays! BSMT 350 Syllabus 5 of 8 Department of Business and Technology VIII Calument College Policy Policies and Procedures Class Policy on Attendance: Class Policy on Electronic Devices Intellectual growth and success in college is reinforced through genuine interaction in the classroom. Students reach personal goals and course outcomes through regular and prompt attendance. Our business school classes are intense and rigorous and require genuine, heartfelt participation in order to achieve the results you hope for. Therefore, if a student is absent “three (3) times” without prior written approval, the student will be subjected to a grade of F or FW per policy stated under the Withdrawal from Classes section on this syllabus. Any acceptance of late work will be subject to instructor discretion and will be limited to a grade of 90% and will receive a 10% reduction in value for each class session the assignment is late. There will be no make-up exams in this course. No personal communications are permitted in class. Use of electronic devices is exclusively for course related activities. Class Participation: See Grading Schedule in Section VI above. Statement of Plagiarism: If an instructor or other Calumet College of St. Joseph personnel find that a student has plagiarized or been involved in another form of academic dishonesty, the instructor or other personnel may elect to bring the matter up for judicial review. The maximum penalty for any form of academic dishonesty is dismissal from the College. The procedures for judicial review are listed under the section of CCSJ handbook that addresses student grievances. Please note: All papers can and may be submitted for checks on plagiarism from the Internet/Electronic sources/Databases. Citation Guidelines: 9/17/2014 Calumet College of St. Joseph uses citation guidelines, generally MLA or APA format, to document sources quoted or paraphrased in student papers. Ths course uses APA 6 format. The Library has reference copies of each manual; the Follett has copies for sale when required by the instructor. In addition, there are brief MLA and APA checklists in your spiral “Student Handbook and Planner” and on the Library website and literature rack. These texts show how to cite references from many sources, including electronic media, as well as how to space and indent the “Works Cited” and “References” pages respectively. EBSCO and ProQuest articles provide both formats for you to copy and paste. Proper documentation avoids plagiarism. BSMT 350 Syllabus 6 of 8 rack. These texts show how to cite references from many sources, including electronic media, as well as how to space and indent the “Works Cited” and “References” pages respectively. EBSCO and ProQuest articles Department Business provide both formats forofyou to copy and and Technology paste. Proper documentation avoids plagiarism. Withdrawal from Classes Policy: After the last day established for class changes has passed (see College calendar), students may withdraw from a course in which they are registered and wish to discontinue. A written request detailing the reason(s) for the withdrawal must be completed with the Office of Academic Advising and filed with the Registrar. The Office of Academic Advising must receive written request for withdrawal by the last day of classes prior to the final examination dates specified in the catalogue. Written requests should be submitted in person or, when an inperson visit is not possible, may be mailed to the Office of Academic Advising, emailed, or faxed to 219-4734336. Students are to make note of the refund schedule when withdrawing from courses. If the request requires instructor approval per the College calendar, it must be forwarded to the faculty member, who makes the final determination to accept or deny the request. If the request is honored by the faculty member, the student will receive notification of official withdrawal from the Registrar after meeting or speaking with a member from Academic Advising, Financial Aid and Athletics (if If the request is denied by the faculty member, the notification will indicate why the withdrawal is disallowed. Please note that if the request does not require instructor approval, the student must still meet or speak with a An official withdrawal is recorded as a "W" grade on the student's transcript. Discontinuing a course without a written request for withdrawal automatically incurs an "FW" grade for the course (see Refund Schedule). Grading Scale (Percentage) A=100-92, A-=90-91, B+=88-89, B=83-87, B-=80-82 C+=78-79, C=73-77, C-=70-72, D+=68-69, D=63-67, D-=60-62, F<=59 Resources Student Success Center: The Student Success Center supports Calumet College of St. Joseph students through an interactive learning experience. Students work with faculty tutors to develop course competencies and study skills such as time management, test preparation, and note taking. In addition, students are provided with tutoring support to help pass courses, to improve grade point average, and to promote continuing education and career advancement. Tutors have a specific charge: to help students learn how to master specific subject matter and to develop effective learning skills. The Student Success Center is open to all students at Calumet College of St. Joseph at no charge and is available to support academic courses at the introductory and advanced levels. For assistance, please contact the Student Success Center at 219 473-4287 or stop by the Library. Disability Services strives to meet the needs of all students by providing academic services in accordance with Americans Disability Act (ADA) guidelines. Students must meet with the Coordinator of Disability Services to complete an intake form in order to request an accommodation and/or an auxiliary aid (e.g., additional time for tests, note taking assistance, special testing arrangements, etc.) . It is the student’s responsibility to contact the Academic Support Programs Office to request an accommodation at least one month prior to enrollment for each academic term. Students who are requesting an accommodation and/or an auxiliary aid must submit documentation from a professional health care provider to verify eligibility under Section 504 of the Rehabilitation Act of 1973 and/or the Americans with Disabilities Act of 1990. The cost of obtaining the professional verification is the responsibility of the student. Disability Services: 9/17/2014 BSMT 350 Syllabus 7 of 8 Disability Services: Department of Business and Technology If a student believes that he or she needs a “reasonable accommodation” of some kind because of a physical, psychological, or mental condition, he or she should contact Disabilities Services. The Coordinator will secure documentation pertinent to the disability and work with faculty and staff, if necessary, to address the matter. All questions and inquiries pertaining to disability services should be directed to the Disability Services Coordinator at 219-473-4349. CCSJ Alert: Calumet College of St. Joseph utilizes an emergency communications system that transmits messages via text, email, and voice platforms. In the event of an emergency, of weather related closings, or of other incidents, those students who are registered for the system shall receive incident specific message(s) notifying them of the situation. Please sign-up for this important service at any time on the College’s website. Alternatively, you can register at the time you register for classes. This service requires each user to register once per academic year. Therefore, at the beginning of each academic year, please remember to re-register for the system. This can be done at: http://www.ccsj.edu/alerts/index.html. Radio: School Closing Information: WAKE – 1500 AM WGN - 720 AM WIJE – 105.5 FM WLS – 890 AM WZVN – 107.1 FM WBBM NEWS RADIO 78 Internet: http://www.ccsj.edu http://www.EmergencyClosings.com Facility: Calumet College of St. Joseph Phone: 219.473.4770 TV Channels: 2, 5, 7, 9, 32 That's all folks! 9/17/2014 BSMT 350 Syllabus 8 of 8