Chairman’s report for 2012/2013 Thank you for attending our 109th AGM. It is with great pleasure that I provide my report covering the past year and the more so in that the IOB started its journey back from the brink of closure during this period. At the AGM of 24 October 2012 the members mandated the Directors to: Design and create a business plan and strategy for the IOB Amend the MOI in accordance with the Companies Act (71 of 2008) Ensure the IOB membership is recorded and managed appropriately Consider the audited annual Financial statements dated 31 Dec 2011 Ensure the appointment of the auditor, attorney and company secretarial functions Call an Annual general meeting I am pleased to report against these various items; The AGM was called for 15 August 2013. Financials The audited financials for 2011 were approved at the AGM held on 24 October 2012. The audited financial statements for the year ended 31 December 2012 have been produced and accepted by the Board. They indicate a slight profit during the second half of the year as a result of significantly reduced overheads and running regular NCA exams for the motor dealers. Company Documents The MOI was amended according to the requirements of the Companies Act and was duly lodged with CIPC at the same time as the registration documents for the new Directors. The MOI will be slightly amended again to match the revised value proposition. At the first meeting of the Directors after the AGM in 2012, the following appointments were made: Public Officer. This role will be a function of the Chairman Company secretarial function performed by the Yield Group The auditors appointed by the Board were Stokes and Co No attorney was appointed albeit that the Yield Group offered the services of Martina Biecher to assist the Institute in legal matters The Institute of Bankers in South Africa Reg. No: 2002/011503/08 2nd Floor, Sandown Mews West, 88 Stella Street, Sandton.2146 PO Box 781988, Sandown, 2196, South Africa, Tel: +27 (0)11 783 4329, Fax: +27 (0) 865 688 570 E-mail: info@iob.co.za, Website: www.iob.co.za Directors: JE Hodges (Chairman), D Fakir, M Ferreira, IG Kriel, B Makasi, TI Marx, H Potgieter, JB Strydom Page 1 of 8 Value Proposition The value proposition and business plan for the IOB I offer the following quote as an introduction: “A corporation is a living organism; it has to continue to shed its skin. Methods have to change. Focus has to change. Values have to change. The sum total of those changes is transformation.” In developing the value proposition it was important to consider a new role for the Institute. The possibility of remaining an examining body was not on the table but new legislation allows for Professional Bodies in each sector. Being the primary member organisation for bankers we believed the Professional Body status to be a natural fit. The application for registration was submitted to SAQA at the end of November 2012 and the IOB was registered as the Professional Body for the Banking Sector in March 2013. The IOB, as the Professional Body for the sector, has a changed role with the following requirements: • Be legally constituted • Protect the public interest of its members • Develop, award and revoke our professional designations in terms of the established and future amendments of our own rules, legislation and international conventions, where they apply. • Manage membership • Set criteria for, promote and monitor continuing professional development • Publish and monitor compliance with a code of professional conduct amongst members • Ensure that membership admission is applied fairly and without discrimination • Upload and manage a fully functional information management system- which is also compatible with the NQF. In addition the following aspects will now be further developed and form part of a fully functioning IOB: • Advance the objectives of the NQF • Promote public understanding of the role of the Professional Body • Promote pride in the profession • Encourage international best practice in all aspects of financial services, including continuing professional development • Co-operate with the relevant Quality Councils in respect of qualifications and quality assurance in the field of our practitioners. • Be involved in the development of a body of specialised knowledge taking due cognisance of national and international benchmarks In the words of Abraham Maslow: “You will either step forward into growth or you will step back into safety. The Institute of Bankers in South Africa Reg. No: 2002/011503/08 2nd Floor, Sandown Mews West, 88 Stella Street, Sandton.2146 PO Box 781988, Sandown, 2196, South Africa, Tel: +27 (0)11 783 4329, Fax: +27 (0) 865 688 570 E-mail: info@iob.co.za, Website: www.iob.co.za Directors: JE Hodges (Chairman), D Fakir, M Ferreira, IG Kriel, B Makasi, TI Marx, H Potgieter, JB Strydom Page 2 of 8 The new role for the IOB will deliver greater value to members and to their employers in that it takes cognisance of different education levels of bank staff, is developed around the overall professionalising of bankers and provides access to global accreditation and content in a variety of ways. The Institute has adopted the following Vision and Mission statements and these inform our developments going forward. The Vision: Leading the development of professional bankers with global relevance Our motto: Professional body for professional bankers Mission To be the gateway to Professional Excellence through: • Providing a professional and ethical development platform for our members and the sector • Enhancing sector skills through lifelong learning programmes • Creation of the professional banker designations, endorsed by banks • Recognising the diversity of careers through the creation of multiple routes to Chartered /Professional Banker status • Partnering with international bodies to create value locally The Institute of Bankers in South Africa Reg. No: 2002/011503/08 2nd Floor, Sandown Mews West, 88 Stella Street, Sandton.2146 PO Box 781988, Sandown, 2196, South Africa, Tel: +27 (0)11 783 4329, Fax: +27 (0) 865 688 570 E-mail: info@iob.co.za, Website: www.iob.co.za Directors: JE Hodges (Chairman), D Fakir, M Ferreira, IG Kriel, B Makasi, TI Marx, H Potgieter, JB Strydom Page 3 of 8 The IOB Value Proposition is built on three pillars: PROFESSIONALISE This is done through: 1. Regulatory exams for FAIS positions. Discussions are being held with the FSB for the IOB to provide future regulatory exams for representatives. Also the level 2 exams National Credit Act (NCA) examinations are arranged monthly by the IOB for employees working in the Motor Trade Industry who require NCA accreditation for their employment. 2. Continuous Professional Development (CPD). This is a cornerstone of on-going professionalization of bankers, a requirement for the award of designations and for FAIS accreditation 3. Qualifications and short courses • Develop qualifications together with the industry and training providers • Develop appropriate short courses for the sector • Register further designations with SAQA. • Develop and register a board examination, which will result in the successful applicant being awarded the highly coveted and internationally recognised designation of Chartered Banker (SA)* (*subject to final approval from IOB Scotland). The Institute of Bankers in South Africa Reg. No: 2002/011503/08 2nd Floor, Sandown Mews West, 88 Stella Street, Sandton.2146 PO Box 781988, Sandown, 2196, South Africa, Tel: +27 (0)11 783 4329, Fax: +27 (0) 865 688 570 E-mail: info@iob.co.za, Website: www.iob.co.za Directors: JE Hodges (Chairman), D Fakir, M Ferreira, IG Kriel, B Makasi, TI Marx, H Potgieter, JB Strydom Page 4 of 8 CONNECT Membership will be open to individual and corporate members. Members will be connected to value added networks, both locally and internationally. INFORM Maintain an informative and interactive Keep members abreast of new regulations and developments in the sector both locally and internationally. Organise and hold conferences, seminars, workshops, member functions Endorse appropriate industry conferences “No enterprise can exist for itself alone. It ministers to some great need; it performs some great service, not for itself, but for others. Or failing therein, it ceases to be profitable and ceases to exist. – Calvin Coolidge” Part of the requirement to reposition the Institute was to ensure that its new role is endorsed by important industry players both locally and internationally. We have had discussions and meetings with various bodies and are pleased to advise that the following bodies support the IOB: South African Qualifications Authority (SAQA) Banking Association of South Africa (BASA) BankSeta Financial Services Board (FSB) South African Reserve Bank Institute(SARB) National Credit Regulator (NCR) with whom we have signed an MOU and will shortly be offering debt counselling courses and exams Alliance of African Institutes of Bankers of which the IOB was the founding member and first president. NCA training providers namely Sewells, Inhle, Compuscan, IDA Campus, Expede and Intelligo Solutions for whom we run the FAIS accreditation exams Chartered Institute of Bankers, Scotland As Chairman, I represented the Institute at a world conference of banking institutes in June this year. The broad church of Institutes was delighted to have the IOBSA back in the fold and remain very supportive of our drive to reclaim our position in the banking sector in South Africa. The Institute of Bankers in South Africa Reg. No: 2002/011503/08 2nd Floor, Sandown Mews West, 88 Stella Street, Sandton.2146 PO Box 781988, Sandown, 2196, South Africa, Tel: +27 (0)11 783 4329, Fax: +27 (0) 865 688 570 E-mail: info@iob.co.za, Website: www.iob.co.za Directors: JE Hodges (Chairman), D Fakir, M Ferreira, IG Kriel, B Makasi, TI Marx, H Potgieter, JB Strydom Page 5 of 8 Membership The membership numbers continue to increase and I am pleased to advise that currently we have 372 members efficiently and appropriately managed. IOB – Membership as at 30 June 2013 ELLIGEABLE MEMBER TYPE ACTIVE NON-ACTIVE MEMBERS AIB(SA) 356 342 8 CAIB(SA) 5695 4046 246 FIBSA 300 184 22 LIBSA 968 895 4 ORDINARY 87534 71634 92 TOTAL 94853 77101 372 Business Plan for 2013/2014 The leadership of an organisation should fall on the CEO and senior staff. Currently the operational role has been covered by the Chairman however; the role of CEO still needs to be filled. The IOB functional structure as illustrated below requires the appropriate staffing to enable the execution of the Business Plan. The Institute of Bankers in South Africa Reg. No: 2002/011503/08 2nd Floor, Sandown Mews West, 88 Stella Street, Sandton.2146 PO Box 781988, Sandown, 2196, South Africa, Tel: +27 (0)11 783 4329, Fax: +27 (0) 865 688 570 E-mail: info@iob.co.za, Website: www.iob.co.za Directors: JE Hodges (Chairman), D Fakir, M Ferreira, IG Kriel, B Makasi, TI Marx, H Potgieter, JB Strydom Page 6 of 8 Our business plan for 2013 /2014 will focus on the following key areas: Appoint a CEO. • (The CEO position will be responsible for the Marketing & Communications, Risk & Compliance) initially support by Board Sub-Committees Appoint a head of the Academic Department Finance has been outsourced to an external resource, accountable to the CEO Operations – develop policies and procedures for the Institute. Projects will be developed to: • Upload member results onto the NLRD – imperative for FAIS compliance • Develop the high level CPD program for approval by the FSB • Registration of the three (3) additional designations • Organise and run a ‘Banking in Africa’ Conference for the AAIOB Host the AAIOB AGM in September 2014. In conclusion I come to the current staffing and managing of the Institute. Antoine de Ste Exupery said: If you want a ship built, don’t drum up the people to gather wood, divide the work, and give orders. Instead, teach people to yearn for the vast and endless sea. Board Members and IOB Staff The Board appointed the Chairman to fulfil the operations role and the office continues to be run by two full time staff, Martie Venter and Niekie Le Roux. Both the ladies have long histories with the Institute and their knowledge of the IOB workings during this period has been invaluable. They have done an excellent job in often very trying circumstances and technology and system challenges. The Directors have performed an invaluable role during the last year in achieving the successes to date. The following Directors were appointed at the meeting of 27 August 2012: • Dinesh Fakir – FNB • Marietjie Ferreira – ABSA • Jalda Hodges – Independent FSP • Gert Kriel – FNB Africa • Tom Marks – HSBC • Henk Potgieter – FNB • Jacques Strydom – Nedbank • Bulelwa Makas – initially ABSA but now FNB was invited onto the Board in November 2012 The Institute of Bankers in South Africa Reg. No: 2002/011503/08 2nd Floor, Sandown Mews West, 88 Stella Street, Sandton.2146 PO Box 781988, Sandown, 2196, South Africa, Tel: +27 (0)11 783 4329, Fax: +27 (0) 865 688 570 E-mail: info@iob.co.za, Website: www.iob.co.za Directors: JE Hodges (Chairman), D Fakir, M Ferreira, IG Kriel, B Makasi, TI Marx, H Potgieter, JB Strydom Page 7 of 8 I wish to thank these directors for their dedication and commitment during the past year, especially committing to lengthy weekly meetings for the first six (6) months. Apart from the Board we were pleased to have the input from various consultants to assist on the Academic Subcommittee. These people are Andre van der Merwe, Len Haasbroek and Andrew Pampallis. Thanks to Marietjie Ferreira for chairing the Academic Subcommittee. Dr Michele Serffontein, an education specialist was contracted to assist with the SAQA registration and it is largely due to her work that we attained professional body status so speedily. She is currently driving the project to develop further designations as well as involvement on the Academic Sub Committee. Sophia Nawrattel, a Fellow of the IOB, has offered her services pro bono as an assistant to the Chairman. Charles van der Watt and the Yield Group have performed the company secretarial function. We thank them for their assistance with the submission of the new directors and the new MOI to the offices of CIPC. The Institute is not however, required to appoint a Company secretary as this function can be assumed by a member of the Board. Board Directors for 2013/2014 The term of office that may be served by Board members is for two (2) years, the official appointment date being 27 August 2012. Gert Kriel, Tom Marks and Marietjie Ferreira have not made themselves available for reelection. The Directors who are available for re-election are: • Dinesh Fakir – FNB • Jalda Hodges – Independent FSB • Bulelwa Makasi – FNB • Henk Potgieter – FNB • Jacques Strydom – Nedbank Several key industry players have been approached to join the IOB Board. • Max Makhubalu- has been nominated by Bankseta to join the IOB Board Motions (resolutions) passed: By show of hands – Financials accepted for 2012, approval and appointment of auditor (Stokes and Co) 2013, re-appointment of the serving Board Directors and the acceptance of nomination for Max Makhubalu as a new Director. Special Business motions – acceptance by the members of the Business Plan for 2013/2014 and amendment of the MOI as logged in 2012 to CIPC and adherence to other regulations. Chairman: JE Hodges Date: 15 August 2013 The Institute of Bankers in South Africa Reg. No: 2002/011503/08 2nd Floor, Sandown Mews West, 88 Stella Street, Sandton.2146 PO Box 781988, Sandown, 2196, South Africa, Tel: +27 (0)11 783 4329, Fax: +27 (0) 865 688 570 E-mail: info@iob.co.za, Website: www.iob.co.za Directors: JE Hodges (Chairman), D Fakir, M Ferreira, IG Kriel, B Makasi, TI Marx, H Potgieter, JB Strydom Page 8 of 8