THE UNIVERSITY OF NORTH CAROLINA AT GREENSBORO Joseph M. Bryan School of Business and Economics STRATEGIC ANALYSIS MBA 620 SPRING 2009 Wed 6:30-9:20 PM Bryan 206 1 GENERAL INFORMATION 1.1 Contact Information Professor: Office: Phone: Office Hours: E-mail: Dr. Riikka M. Sarala 348 Bryan 334- 5457 Wed 5:00-6:00 PM and by appointment rmsarala@uncg.edu 1.2 Pre-requisites Pre-requisites: Co-requisites: 604, 606, 609, 612, 613 611, 618 1.3 Course Material Textbook: Grant (2008). Contemporary Strategy Analysis 6th edition, Blackwell Publishing, ISBN 978-4051-6309-5 Cases: Distributed in class or in Blackboard Additional readings: Distributed in class 1.4 Course Description Strategic analysis is concerned with analyzing the competitive position and long-term development of the business enterprise to ensure its survival and success. To survive and prosper over the long term, a firm must create and sustain a competitive advantage. This course will equip you with the frameworks, tools, and concepts you need to analyze and understand the sources of superior firm performance. The course focuses on two areas of analysis: the external environment of the firm and the internal environment of the firm. While an analysis of the external environment through industry and competitor analysis gives the firm an insight into what it must do to succeed, it does not throw much 1 light on what it can do. Analyzing the internal environment of the firm through resource and capability analysis provides an insight into a firm’s strengths and weaknesses (as they relate to the external environment). An understanding of a firm’s internal strengths enables a firm to fully exploit and build its capabilities to compete successfully. Finally, we shall bring our external and internal analyses together to consider the formulation and implementation of strategies that can create and sustain competitive advantage. Students are placed in the position of key decision makers (or their advisers) and are asked to solve problems related to the development or maintenance of the competitive advantage of the firm. 1.5 Learning Objectives LO1: To equip the student with a variety of models and tools that can be applied to determine and analyze firm strategy. LO2: To provide the student an opportunity to critically apply these models and tools to analyze organizational positions, initiatives and to recommend future courses of action. LO3: To provide the student an opportunity to practice defending their recommended courses of strategic action. 1.6 Course Structure Each physical class meeting includes: 1. Lecture and discussion of the assigned chapters and readings 2. A break 3. Continuation of lecture and/or presentation and discussion of assigned case studies 1.7 Weight of the Grading Items 1. 2. 3. 4. 5. Assignment 1 Assignment 2 Group case presentation Class participation Exam 15% 15% 20% 25% 25% 2 1.8 Grading Scale Score 93-100 90 - 92 88- 89 83- 87 Grade A AB+ B Score 80-82 78-79 73- 77 70-72 Grade BC+ C C- Score 60-69 Below 600 Grade D F 2 GRADING ITEMS DESCRIPTION 2.1 Assignment 1: Case report 15% (For submission on Jan 28) THE US AIRLINE INDUSTRY 1. Assess the overall financial performance of the US airline industry during 1980-2006. 2. To what extent can the US airline industry’s low average profitability be attributed to the structure of the industry? 3. Which of Porter’s five forces has had the biggest impact in depressing industry profitability? Your report should be clear, concise, cogently analyzed, and not exceed 700 words. Submit a hard copy of your case at the beginning of the class in which the case is being discussed (Jan 28). Late assignments will not be graded. 2.2 Assignment 2: Analysis of your organization’s resources and capabilities 15% (For submission on Feb 5) Prepare a resource/capability analysis of your own organization. Write a short memo (500 word maximum) that: 1. Identifies the principal resources and capabilities needed to compete effectively in your area of business. 2. Evaluates your organization’s resources and capabilities in terms of (a) strengths and weaknesses relative to competitors’ and (b) their importance for achieving sustainable competitive advantage. 3. Displays your results on a two-dimensional diagram similar to Figure 5.8 in the textbook. Submit a hard copy of your memo at the beginning of the class on Feb 5. Late assignments will not be graded. Come to class prepared to show your diagram (1 Power Point slide) and discuss your analysis. 3 2.3 Group Case Presentation 20% Students have been pre-assigned to groups as indicated in Appendix 1 of the syllabus. The group will lead the case discussion by presenting their analysis to the class. The presentation time per group is 20 minutes. An additional 20 minutes will then be allotted for questions and general class discussions by other students in the course. Each group is required to e-mail the final presentation to the instructor (rmsarala@uncg.edu) no later than 24h before the presentation. You will lose points equal to 10% of the group case presentation if you fail to e-mail the final presentation before the deadline. The presentation should include the following parts: -Outline of the presentation -Analysis -Conclusion The evaluation criteria for the presentation are as follows: -Structure -Group effort: Equal participation of all participants in the presentation -Quality of the analyses underlying the presentation -Application of theory -Critical thinking -Case facts are critically analyzed, not simply repeated -Each one of the case questions is clearly answered -Audience involvement and entertainment value -Quality of the slides -All aspects of delivery -Responses to subsequent questioning The schedule for Group Case Presentation is provided on page 9 of the syllabus. 2.4 Class Participation 25% In this course I place a special premium on active class participation. Your participation in class is essential to your own learning and that of your peers. Please come to class having read the assigned case(s), having thought about the assignment questions, and anticipating how the concepts and frameworks in the textbook relate to the issues in the case. Considering the amount of material that we are covering, our class periods are short – hence, please be concise and to the point in making your comments. In evaluating class participation, I will be asking the following questions: 4 1. Is the participant a good listener? Do the comments link previous contributions and with the overall direction of the discussion? 2. Do the comments reflect careful analysis? 3. Do the comments add to our understanding of the situation? 4. Is there a willingness to try new ideas or are all comments “safe”? 5. Is the participant considerate of other class members? (For example, in making economical use of “airtime”.) Students begin the course with a course participation mark of 90 and adjustments are made upward for exceeding expectations, downward for falling below expectations and are unchanged for meeting expectations. Expectations are that the student attends all classes, is respectful of the peer learning environment and voluntarily participates verbally in in-class activities such as case discussions, lecture discussions and class exercises. A student who does not participate verbally but satisfies all the other expectations will obtain a maximum mark of 70. 2.5 Final Exam 25% There will be a final examination on the last day of class. The exam will be based on a case. 5 3 COURSE POLICIES 3.1 Absence Class absence, regardless of the validity of the excuse, will negatively affect your class participation grade. There are no make-up assignments for missed classes. If you miss a class, you should contact your group members to find out what was discussed in class. Read the assigned chapters and familiarize yourself with the session slides. If you cannot attend and there is an assignment to submit, you are expected to submit the assignment by e-mail before the respective class period. Assignments submitted after the respective class period will not be graded. 3.2 Academic Integrity Participants are expected to recognize their responsibility to uphold the Academic Integrity Policies of UNCG: http://academicintegrity.uncg.edu/complete/ 3.3 Blackboard The lecture slides are available for download through Blackboard before each session. The participant is responsible for checking Blackboard regularly for course material and announcements. 3.4 E-mail Communication For purposes of this course I will assume that you check your UNCG e-mail daily. Thus, I assume that you will be aware of any communications or requests sent at least 24 hours prior to our class meetings. If you have any questions about UNCG email you can obtain assistance by calling 256-tech during normal business hours or by asking assistance in the Bryan School computer labs. 3.5 Classroom Conduct The course subscribes to the UNCG professional standards. Please arrive on time for class with uninterrupted attendance for the duration of the class. Please maintain a professional atmosphere: using respectful comments and humor, employing appropriate manners and decorum, utilizing computers and technology suitably (e.g. silencing wireless devices, no web-browsing or emailing), and refraining from distracting or disrespectful activities (e.g. avoiding side conversations and games). Refer to the following for more details on school policies and procedures: http://www.uncg.edu/bae/faculty_student_guidelines.pdf 6 3.6 Grading Policy Grades are non-negotiable and final grades can only be changed due to incorrect calculation or input errors. If you have questions as to the validity of a grade this must be brought to my attention in writing within one (1) week of the day/date the grade is posted. Grades will not be determined by a standard bell curve whereby the majority of the class receives a ‘C’ and the minority receives otherwise. Grades will be based on the number of points accumulated relative to the total number of points allotted in the course. 3.7 Inclement Weather The course follows the directions of the institution. The UNCG will remain open during adverse weather conditions unless the Chancellor makes the administrative decision to make a schedule change. Students can obtain details on those decisions from the Adverse Weather Line at (336) 224-4400 or the web address: http://www.uncg.edu/iss/weather.htm 3.8 Laptop Policy Computer use is not necessary in class. Therefore, I strongly suggest no open laptops in class. If you use your laptop for efficiency in taking notes, you must restrict use to this activity only. Surfing, IM and other unrelated use of your laptop is not permitted in class. 3.9 Important Remarks Please note that the pace of this course is intensive. It covers in 7 weeks what is covered in a typical 16 week semester. Therefore, it is important to dedicate enough time for completing the assignments and reviewing the course reading material. Preparing for a class session takes approximately 3 hours. The instructor reserves the right to make changes to this document as needed. Changes in the schedule of the course, or in the assignments, are announced during class. Also, materials such as current newspaper articles may be added to increase your knowledge and efficiency in a particular subject area. It is your responsibility to connect with your classmates to ensure that you have received all of the changes, handouts, etc. 7 4 CLASS SCHEDULE Session Date Theory and Readings In-Class Discussions Session 1 Jan 21 -Introduction to the course -What is strategy? -CH 1 -Case Discussion: Madonna Session 2 Jan 28 -External environment: Industry analysis -CH 3, 4 -Case Discussion: The US Airline Industry in 2007 -Deadline: Assignment 1 Session 3 Feb 4 -Internal environmentResources and capabilities -CH 5 -Class Discussion: Analysis of your organization’s resources and capabilities -Deadline: Assignment 2 Session 4 Feb 11 -Competitive advantage and business strategy -CH 7, 8, 9 -Case Discussion: Harley-Davidson Session 5 Feb 18 -Vertical integration and diversification -CH 13, 15 -Case Presentation: Birds Eye (Group 1) -Case Presentation: : The Virgin group of Companies (Group 2) Session 6 Feb 25 - Multibusiness corporations and multinational strategies -Course evaluations (Bring your laptop!) -CH 14, 16 -Case Presentation: Jeff Immelt at GE (Group 3) -Case Presentation: Outback Steakhouse (Group 4) Session 7 Mar 4 -Conclusion of the course Final exam 8 -Case Discussion: Wal-Mart Stores Inc. 2007 5 STUDENT GROUPS GROUP 1 Melanie Morris N’goran M’bra Amy Strickland Elwood Shepherd GROUP 3 Rachel Moody Richard Chartrand Jeffrey Lacey GROUP 2 Freddie Ingle Sarah McGuire James Reynolds GROUP 4 George Upper Heather Showstead Claudia Spillman Presentation Dates and Cases: Feb 18, Group 1: Birds Eye Feb 18, Group 2: The Virgin Group of Companies Feb 25, Group 3: Jeff Immelt at GE Feb 25, Group 4: Outback Steakhouse 9 6 CASE DISCUSSION QUESTIONS Session 1 Case discussion topic: Case: Identifying strategy Madonna 1. Why has Madonna been so successful in the world of entertainment? 2. Does Madonna have a strategy? If so, what are the main elements of that strategy? Session 2 Case discussion topic: Case: Industry analysis The US Airline industry in 2007 1. Assess the overall financial performance of the US airline industry during 1980-2006. 2. To what extent can the US airline industry’s low average profitability be attributed to the structure of the industry? 3. Which of Porter’s five forces has had the biggest impact in depressing industry profitability? 4. What factors have caused the upturn in profitability since 2004/5? Session 3 Case discussion topic: Case: Analysis of resources and capabilities Wal-Mart Stores Inc. 2007 1. To what extent is Wal-Mart’s performance attributable to industry attractiveness and to what extent to competitive advantage? 2. In which of Wal-Mart’s principal functions and activities do Wal-Mart’s main competitive advantages lie? Identify the distinctive resources and capabilities in each of these functions/activities. 3. To what extent is Wal-Mart’s competitive advantage sustainable? 4. What kinds of threats does Wal-Mart face? Session 4 Case discussion topic: Case: Competitive advantage through diversification strategy Harley Davidson 1. Identify Harley-Davidson’s strategy. 2. Why has Harley-Davidson’s strategy been so successful? 3. Compare Harley-Davidson’s resources and capabilities with those of Honda. What does your analysis imply for Harley’s potential to establish cost and differentiation advantage over Honda? 4. What threats to continued success does Harley-Davidson face? 5. How can Harley-Davidson sustain and enhance its competitive position? 10 Session 5 Case discussion topic: Case: Vertical integration Birds Eye (Presented by group 1) 1. Why did Birds Eye develop as a vertically integrated producer? 2. In sourcing raw materials, explain why Birds Eye adopted different arrangements for peas, fish, and meat? 3. Why did the frozen food industry de-integrate? 4. What problems did Birds Eye have in the late 1970s? 5. What should Birds Eye have done in 1979? Case discussion topic: Case: Diversification The Virgin Group (Presented by group 2) 1. What common resources and capabilities link the separate Virgin companies? 2. Which businesses, if any, should Branson consider divesting? 3. What is the Virgin business model? 4. What changes in the financial structure, organizational structure, and management systems of the Virgin Group would you recommend? Session 6 Case discussion topic: Case: Managing the multibusiness corporation Jeff Immelt at GE, 2001-2006 (Presented by group 3) 1. What were the principal strategic and organizational changes introduced by Immelt at GE? 2. Assess the potential for these changes to put GE on track of increased profit growth and increased shareholder return? 3. Are here alternative corporate strategies that Immelt should consider? In particular, should Immelt consider breaking up GE or should he initiate a new drive for growth through acquisition? 4. How great are the implementation problems of Immelt’s strategy? To what extent does Immelt need to develop a new approach to organizational structure and management systems? Case discussion topic: Case: International strategy Outback Steakhouse (Presented by group 4) 1. What are the principal features of Outback Steakhouse’s strategy in the US? Why has the strategy been so successful? 2. What are the key elements of the international expansion strategy being proposed by Hugh Connerty? 3. Assess the proposed strategy in relation to: (a) Should Outback Steakhouse expand internationally, or would it be better to expand through starting new restaurant chains within the US? (b) Does the strategy outlined by Connerty make sense? 4. If Outback is to expand internationally, advise Chris Sullivan on: (a) The optimal rate of international expansion; (b) The best mode of entry into foreign markets (e.g. wholly owned subsidiary, JV, franchise); (c) Which country(ies) to enter first; (d) Whether Connerty is the right person to head the International Division. 11 University of North Carolina at Greensboro Bryan School of Business and Economics MBA 620: Strategic Analysis SPRING 2009 Course Participant Information Form Please submit by e-mail (rmsarala@uncg.edu) before Jan 21, 2009 1. Your full name 2. The name you prefer to be called 3. Your hometown and country (originally) 4. Your previous academic experience (university, degree, major) 5. The program you are in at UNCG 6. Your previous work experience (company, function, position) 7. Your current job (company, function, position) 8. Your motivation and learning goal for this course (other than: “This is a compulsory course.”) 9. Your career goal 10. Your hobbies/interests 11. A little known fact about you Other information that you would like me to know 12