Buiding Data-Driven Organizations (DDOs) MARC TORRENT MORENO, PhD & MBA Director Big Data Center of Excellence in Barcelona 2nd November, Big Data Congress, Barcelona Socis promotors: The value of data v William Edwards Deming 1900 – 1993 “Without data, you’re just another person with an opinion”. 2 “It is a capital mistake to theorize before one has data”. Sherlock Holmes A Study in Scarlett (Arthur Conan Doyle) Surveys and forecasts v Accenture “Big Success with Big Data Survey”: “89% of business leaders believe big data will revolutionize business operations in the same way the Internet did” Abril’14 3 Main challenges v 1 Data Sets ACCESS & QUALITY 4 Determine the specific VALUE for the organization 2 3 Internal and external SKILLS The Big Data Center of Excellence Barcelona Partners Collaborating Entities v 5 Goals › Breake entry barriers › Prototype innovative solutions › Train supply and demand within the new data culture › Create a reference ecosystem Big Data Working Group v 6 Nacho Alamillo Josep Mª Argimón Josep Lluís Cano María Casado Pau Contreras Cristina Bellido Cristina Giner General Manager Astrea La Infopista Jurídica SL Director AQuAS Senior Lecturer Dprt. of Operations, Innovation & Data Sciences ESADE Director Bioethics and Law Observatory (OBD) CDO, Head of Data Science and Digital Analytics at Unidad Editorial Director Data Mining at CaixaBank Data Scientist in Dprt. of Marketing Danone Mickael Journo Rosa Lamarca David Osimo Oriol Pujol Jordi Torres Frederic Udina VicePresident Analytics at King Entertainment Head of Clinical Statistics at Almirall SA Director at Open Evidence Tenured Associate Professor at University of Barcelona Professor at UPC Barcelona Tech Research Manager at BSC Director Statistical Institute of Catalonia (Idescat) BDWG task forces v AT1. Technological Maturity AT2. Data Economy AT3. Data Privacy & Ethics AT4. Data-driven organizations AT5. Skills Development AT6. Social perception AT7. Data Society 7 Definition and pillars of DDO v 8 “A Data-Driven Organization realizes the great value of processing internal and external information and implements a data strategy across its different departments and roles for process optimization, enhanced decision making, and innovation.” People & Organization Data Governance & Processes Technology People & Organization v Data Steward Key Roles Business User Chief Data Officer Data Engineer Business Data Analyst Data Scientist 9 9 Traditional IT Teams • Emphasis on certainty and efficiency. • Long and sound implementation times. Exploratory IT Teams • Emphasis on agility and speed. • Discovery driven and iterative. Governance and Processes v How internal and external data is used to generate new value? How is data gathered, stored and protected? Data Strategy • Follow business goals and questions • Written in collaboration with all business stakeholders • Actionable • Flexible and dynamic • Data projects Data Governance • Handled according to strict standards and guidelines • People, processes and technology involved • Accessibility vs. Security&Privacy Data Culture Processes • Daily dashboard • Metrics meetings • Stand-up and domain-specific meetings 10 Technology v 11 Data Centralization CDO Gathering internal and external data into one central place, in standardized formats Managing Prioritization about data projects and strategy Democratizing Data Data Steward Helping people find the right data sets and ensuring data is clean Providing tools to facilitate its exploitation lowering the cost of using it (also for non technical people) The Path towards a DDO v 12 1.- Identify high-value opportunities 4.- Scale by expanding to additional use cases 5.- Strategy, Governance Model and Processes 2.- Prove value to Business Leaders through pilot programs 3.- Hire and empower people capable to build/manage a “data science” team 6.- Democratize the Data ‘With Big Data … start small and grow BIG’ Takeaways and final reflection v Big Data is a Huge opportunity Data is a critical asset, define a flexible strategy 13 Empower (and hire) the right people ‘Start ASAP, today it’s a competitive advantage …if not soon will be a competitive disadvantage’ Thanks! Dr. Marc Torrent mtorrent@bigdatabcn.com @MTrrnt